Hardware or software problem? - AT&T Samsung Galaxy S II Skyrocket SGH-I727

Each time I try to open a app my phone freezes and shows a black screen and there is no sound. When they call me I cant answer because it freezes and if I do they cant here me, I have factory reset the phone but same problem I have restored back to stock gb 2.3.5 but still nothing. Can this be fixed or can I send it to get fixed for a good price.

if you have restored to stock, then wiped caches and a reset, and it still freezes then its a hw issue, if its under a year, warranty it, if its over then see if you can get an estimate for repairs

I have wiped everything but still same issue, do you know how can this be fixed?

CaLLm3LAzY- said:
I have wiped everything but still same issue, do you know how can this be fixed?
Click to expand...
Click to collapse
If you've restored completely to stock and you still have the issue, take it in to an AT&T store. If you've had it less than a year, warranty it like vincom suggested.

But Im not with at&t im move to straight talk because it was cheaper. But I want to know if its a software or hardware I've asked around and people and friends been telling me its a software problem and others tell me its a hardware problem? Im confused.

It's a Hardware issue, you've already tried different software. Take it to where you bought it if it's still under warranty.
Sent from my SGH-I727 using xda app-developers app

I dont have warranty because I moved to straight talk and do you think the jtag repair will fix this problem?

I don't think jtag will fix it, that's for a hard bricked device. You have other issues which I don't know what they are.
Sent from my SGH-I727 using xda app-developers app

Mmmmm what do you think is wrong?

CaLLm3LAzY- said:
Mmmmm what do you think is wrong?
Click to expand...
Click to collapse
You have been given some good advise by very knowledgeable people and appears you won't follow it. One of my phones had the same problem it was hardware related I took I sent it back to AT&T and it was replaced under warranty.
Sent from my SAMSUNG-SGH-I727 using xda premium

CaLLm3LAzY- said:
Mmmmm what do you think is wrong?
Click to expand...
Click to collapse
Your brain doesn't seem to be functioning.
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2

It's broke.
Sent from my SGH-I727 using xda app-developers app

xcrazydx said:
Your brain doesn't seem to be functioning.
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
Click to expand...
Click to collapse
I think he's just lazy.
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2

plwalsh88 said:
I think he's just lazy.
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
Click to expand...
Click to collapse
Seems like it.
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2

Related

[Q] Menu and Back buttons don't work

flashed to poseidon rom and my menu and back buttons stopped working.. flashed back to stock fw (XXKPQ) and it didn't fix it.. this only happened when i flashed poseidon rom suggestions?
SOLVED
HOW?
**Flash a CUSTOM KERNEL
What fixed mine?
**Flashed a custom ROM and flashed a custom Kernel
Flash full xxkpe with the latona.pit , happened to me too.
Sent from my GT-I9003 using XDA
Thanks.. Will try it soon as i get home
Sent from my GT-I9100 using xda premium
jan3586 said:
Flash full xxkpe with the latona.pit , happened to me too.
Sent from my GT-I9003 using XDA
Click to expand...
Click to collapse
i flashe xxkpe twice man.. it still didn't fix it -.-
it might be h/w problem also.. My i9003's back button stopped working in 2 months.. w/o doing anything!! I got that complete screen replaced
My sister's capacitive button started to activate by itself without even touching it. After flashing, it stopped. Sent it for repair and the service center said the touch panel needs to be replaced. Two different scenarios but maybe the same
Sent from my GT-I9100 using xda premium
ephraim033 said:
My sister's capacitive button started to activate by itself without even touching it. After flashing, it stopped. Sent it for repair and the service center said the touch panel needs to be replaced. Two different scenarios but maybe the same
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
kuya!
sent my sl to customer service.. they checked the phone and charged me Php200 just so they could say that it was a hardware problem (i was pretty aware that it was.. i didn't need to pay Php200 to be assured)... they said i should pay Php3000 to get a new touchscreen installed.. wtf -.- i don't have that much money at the moment.. are there simpler solutions to this?
i think i just got ripped off by samsung's customer service :/
saywhatt said:
kuya!
sent my sl to customer service.. they checked the phone and charged me Php200 just so they could say that it was a hardware problem (i was pretty aware that it was.. i didn't need to pay Php200 to be assured)... they said i should pay Php3000 to get a new touchscreen installed.. wtf -.- i don't have that much money at the moment.. are there simpler solutions to this?
i think i just got ripped off by samsung's customer service :/
Click to expand...
Click to collapse
That's what i said to my sister. But to check, we sent it to the service center. 3k??? My sister was charged with 5k.. waaaa!!! is your warrant still intact? I got my sl's(which is now owned by my sister) touch panel replaced through warrant because its top right side somewhat lifted up
Edit: Are u sure it's 3k???
Edit2: i just installed button saviour(a virtual back, home, recent apps etc which will be hidden on the side of your screen) on my sister's sl to get a temporary menu and back button.
Sent from my GT-I9100 using xda premium
No, warranty expired last April 30
5k?! insane man! I didnt pay 3k yet, still looking for cheaper alternatives
-i think my sl unit is defective, as in.. I bought a defective one. i've experienced more than 3 problems with this phone without even doing anything to it..motherboard broke itself, speaker too, sometimes t.screen doesnt work..-.-
Sent from my GT-I9100 using xda premium
Why do they have different prices? you brought it to sm cebu right? Cyber zone, north wing? Try button saviour as of now. Or any app like it. Why do you have two phones anyway?
Sent from my GT-I9100 using xda premium
Yeeeah sm. Gave my old SL to my brother but he's not a flashaholic like me -.- so i had to help him if he wants something flashed..
Sent from my GT-I9100 using xda premium
There are apps to help you replace the soft keys by placing a panel of soft keys at the bottom of the screen like in aokp. Use those first, they should help
Cheers
Sent from my GT-i9003 powered by Stable and Smooth CyanogenMod 9!
yeah, just like button saviour.
lol, i decided to open up my hardware stuffs.. i saw the motherboard and etc, pressed it a bit.. and the screen worked this time. HAHAHA i know it's stupid but it did the work
Sent from my GT-I9100 using xda premium
saywhatt said:
lol, i decided to open up my hardware stuffs.. i saw the motherboard and etc, pressed it a bit.. and the screen worked this time. HAHAHA i know it's stupid but it did the work
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
opening hardware can be dangerous. Anyway its good that u solved ur problem.
saywhatt said:
lol, i decided to open up my hardware stuffs.. i saw the motherboard and etc, pressed it a bit.. and the screen worked this time. HAHAHA i know it's stupid but it did the work
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
Congrats manghod!!! Why the f*** didn't samsung service center used that fix? Maybe because they want to generate or earn money??? Lol
Sent from my GT-I9100 using xda premium
profit oriented hahaha.. try it kuya!
Sent from my GT-I9100 using xda premium
saywhatt said:
profit oriented hahaha.. try it kuya!
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
Well, i should. Is it that hard manghod?
Sent from my GT-I9100 using xda premium
nope..
Sent from my GT-I9100 using xda premium
ephraim033 said:
Congrats manghod!!! Why the f*** didn't samsung service center used that fix? Maybe because they want to generate or earn money??? Lol
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
I am pretty sure that the service center won't even *try* to fix it, they change the whole screen, for example, if the memory chip goes bad, they don't change it, they change the WHOLE motherboard, with warranty or without it.

i727 brick

hello there, im indonesian i had bought skyrocket that bricked. i had brought to repair with jtag box but my skyrocket still brick..
anybody please help me, what other alternative solution with my skyrocket.. thx b4
Sent from my GT-S5830 using xda premium
anugrahlando said:
hello there, im indonesian i had bought skyrocket that bricked. i had brought to repair with jtag box but my skyrocket still brick..
anybody please help me, what other alternative solution with my skyrocket.. thx b4
Sent from my GT-S5830 using xda premium
Click to expand...
Click to collapse
If a jtag box didn't work, I think it might be gone. What did you do to it?
Board fried?
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
whosgotlag said:
If a jtag box didn't work, I think it might be gone. What did you do to it?
Click to expand...
Click to collapse
i didnt do anything with it. it just low battery and then turn off, i tried to charging there was no charging indicator. i charged it for 2 hours, skyrocket became hot. i tried to turn on it but there is same consition, cant start as usual. i bring that to jtag box service, technician said that he cant service my skyrocket. now, i want to sold it, sold if the buyer want with that skyrocket's condition.
Sent from my GT-S5830 using xda premium
Most tag services won't take it there are only a small handfull that do skyrockets search the q&a its there SEARCH I COMMAND IT
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
xcrazydx said:
Board fried?
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
Click to expand...
Click to collapse
i think so... any idea? which hardware i should buy to solve my skyrocket problem....
Sent from my GT-S5830 using xda premium
anugrahlando said:
i didnt do anything with it. it just low battery and then turn off, i tried to charging there was no charging indicator. i charged it for 2 hours, skyrocket became hot. i tried to turn on it but there is same consition, cant start as usual. i bring that to jtag box service, technician said that he cant service my skyrocket. now, i want to sold it, sold if the buyer want with that skyrocket's condition.
Sent from my GT-S5830 using xda premium
Click to expand...
Click to collapse
how much do u want for it, where do u live
anugrahlando said:
i think so... any idea? which hardware i should buy to solve my skyrocket problem....
Sent from my GT-S5830 using xda premium
Click to expand...
Click to collapse
So the Jtag guy wouldn't service it, or tried to and failed? I would just send it to mobiletechvideos.
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
I would be concerned with what caused this problem to begin with. Even if you pay to jtag it and it comes back to life if it bricked on its on like you said what would keep it from doing it again? Jtag might get it unbricked but if you have other problems they are still gonna be there when it comes alive.... I agree with xcrazydx mobiletech videos is great. If josh can't fix it then its unrepairable and cannot be fixed. Just search mobile tech videos in Google and contact josh with your problem and he will tell you what to do. I used him to fix a dead USB port on my old captive and he done a great job after others told me it could not be fixed he did it....
Sent from my SAMSUNG-SGH-I727 using xda premium
have you try to force the download mode ?
if not look on the forum you got a thread about like 25 method to try
i found the link : http://forum.xda-developers.com/showthread.php?t=1351224

2 questions please help me !!!

ok so i really need help
im a noob at android but really exp in ios so its alot diff
my first question is
my mytouch 4g slide is black and the screen freezes when ever its on and the keys light up so idk i think it might b a software problem because it first started happning while watching netflix soo ya so the question is how do i root my phone and with complete easy instructions and i want to put a diff rom on it cause i think something is wrong with that rom so ya
its 2.3.4 and 3.0 sense its up to date with everything
my 2nd question is how to fix that so if you do please just let me now thanks in return and i really appreciate it
What have you done with it already? Tried to install a ROM? Running stock? Bootloader?
Did you attempt to hard reset the phone?
Sent from my HTC MyTouch 4G Slide using xda premium
rorytmeadows said:
What have you done with it already? Tried to install a ROM? Running stock? Bootloader?
Did you attempt to hard reset the phone?
Sent from my HTC MyTouch 4G Slide using xda premium
Click to expand...
Click to collapse
i did a hard reset and it only fixes it for a short time and thats it
and i havent done anything else cause idk how to so yaaaa hahaha and if you can i can skype you and show you what happands to it on skype
qandil said:
i did a hard reset and it only fixes it for a short time and thats it
and i havent done anything else cause idk how to so yaaaa hahaha and if you can i can skype you and show you what happands to it on skype
Click to expand...
Click to collapse
If you haven't altered your phone and having THAT bad a problem you need to sent it back, STOP messing with it and get one that's not screwed up. JMHO, of course....
Yea just send the phone back
Sent from my HTC MyTouch 4G Slide using xda premium
dont you think i would but i cant return it man
when i take out the battery and hold down the pwer and vol down it says at the very top that its locked if you want ill try to put up a pic
qandil said:
dont you think i would but i cant return it man
Click to expand...
Click to collapse
You'd be surprised how many people don't know whether they can or can't. How long have you had it and is it thru TMobile?
I bought it off craigslist 2 weeks ago and it worked perfect for awhile so idk
Sent from my myTouch_4G_Slide using xda app-developers app
qandil said:
I bought it off craigslist 2 weeks ago and it worked perfect for awhile so idk
Sent from my myTouch_4G_Slide using xda app-developers app
Click to expand...
Click to collapse
Then you need to call HTC and find out who you need to talk to to find out if your serial number is still covered by the manufacturer's warranty. If not, it's probably something you should have done BEFORE you made the purchase. I could be wrong but it sounds like someone passed a hardware problem off on an unsuspecting buyer. BUT....it MAY still be covered and they didn't know either.
Isn't it worth a try?
Where can I find there number and can u get me it please?
Sent from my myTouch_4G_Slide using xda app-developers app
qandil said:
Where can I find there number and can u get me it please?
Sent from my myTouch_4G_Slide using xda app-developers app
Click to expand...
Click to collapse
This is their online "Warranty Statement". But it does conflict with the results some others have had doing a return. It COULD be that they returned it thru their carrier.
http://dl4.htc.com/Web_materials/Manual/Warranty/Android/0525_G_WarrantyEULA_76x126_US-BP.pdf
This is their website where you can directly e-mail the company with questions if you like.
http://www.htc.com/www/help/
(all I did was Google it.....)

Should I be concerned of flash counter?

I have never heard of this till I got my sgs3 the other day. Is this something to be concerned of? Does it only matter if I were to send my phone in for service?
Sent from my SCH-I535 using xda app-developers app
tu3218 said:
I have never heard of this till I got my sgs3 the other day. Is this something to be concerned of? Does it only matter if I were to send my phone in for service?
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
Nope. It's harmless. I do believe it adds a tiny delay to your boot. There are methods of resetting your flash counter should you ever need to make a warranty claim and want to be extra scrupulous about the device. Some ROMs like Synergy claim to block the Samsung checker, but YMMV of course.

Vibrator is not working in galaxy R.How to fix?

I am not getting any vibration feedback from my galaxy r i.e the phone is not vibrating when i am getting a call or when i am typing something..please help me.
Sent from my GT-I9103 using xda premium
kaushal.k said:
I am not getting any vibration feedback from my galaxy r i.e the phone is not vibrating when i am getting a call or when i am typimg something..please help me.
Sent from my GT-I9103 using xda premium
Click to expand...
Click to collapse
Give some proper details like which ROM you are using.?
Are you rooted?
Did you flash anything or installed anything new.?
Also, use Q/A subforum for the same
I am using stock rom ics indian version and i rooted my device.
Sent from my GT-I9103 using xda premium
I have checked many custom roms to make it work.none of them worked..
Sent from my GT-I9103 using xda premium.
Mine doesn't work either. Kind of used to it now since my phone is out of warranty and I won't pay 8000 INR to get it to vibrate.
Btw, it's not the first time. Happened twice. So I got it repaired from SSC under warranty. They replaced the motherboard both the times in order to fix it.
Sent from my GT-I9103 using Tapatalk 4
I have had my vibration piece changed twice!
It's pretty easy to do yourself if it isn't under warranty
Sent from my GT-I9103 using xda app-developers app
How to replace can you give steps to do
sent from the present.
a video
kaushal.k said:
How to replace can you give steps to do
sent from the present.
Click to expand...
Click to collapse
http://www.youtube.com/watch?v=IiWFf_zy0hI
Here is a video explaining how to disassemble a similar phone to ours with the final objective being screen replacement. Not exactly what you want but it will give you a good idea.
You will need to replace the part. You can find it here and other places
http://www.parts4repair.com/samsung-i9103-galaxy-r/
Have patience and go slow. The power cable for example is very easy to rip in two...I did this and now have to solder on another one.
Whoa. Strangely, my phone's vibrator started working today! After being dead for like 6 months, it just started working again even when I did nothing. Lol.
Sent from my GT-I9103 using Tapatalk

Categories

Resources