I'm wondering if anyone has run into this problem before?
I'm trying to unlock the bootloader on my friend's Photon Q, I downloaded the SDK and installed the Motorola drivers. But when I put his phone into Fastboot mode, the "fastboot oem get_unlock_data" command does not work and CMD just says waiting for devices.
Yes I'm shift+right clicking on the platform-tools folder in the SDK to run the Command Prompt and I did download the correct Fastboot file. The command "adb devices" shows nothing when his phone is plugged in, but it shows my own phone (A Motorola Droid Bionic) when it's plugged into the USB cable. RSD Lite also recognizes both phones when powered on or in Fastboot mode.
I have no idea what to do at this point, we just need to get that unlock data to plug into the Moto site. Would it be possible to use someone else's unlock key or is each one randomized individually for the device? Or would that even work because my computer can't do the command for the unlock data, so maybe it couldn't push the unlock key onto the phone?
quick thought: did you enable usb debugging on the device?
edit: i guess that wouldn't make any difference in fastboot mode...
anyway, yeah, i'm pretty sure each device has it's own unique code. it's odd that fastboot recognizes the device, but the command isn't working. i bet you will get it somehow tho. a similar thing actually does happen to me sometimes, and in my case, it is because my usb ports are going bad and the computer loses connection with the phone.
Man nobody has anything eh? That's a crying shame. I tried using a different computer and went through the same course and still nothing.
I did try USB debugging on and off on both machines, didn't change a thing.
In order for the drivers (and therefore adb) to pick up the phone, I needed usb debugging *and* the phone not to be in charge only mode. Maybe that will help?
If not, when you reboot to fastboot and connect the cable, look at the devices installing list (if win 7) or device manager, and confirm the pc sees the fastboot device. If not you may need to reinstall the driver. Strange I know, but I needed to after getting my unlock data, holding off on unlocking due to the warranty voiding note, then trying again a couple days later where it wouldn't recognize. Seems to be finicky drivers to match a finicky device. But I do love this keyboard lol...
Sent from my XT897 using Tapatalk 2
We've only ever tried it in MTP mode and USB debugging enabled. This is day three of plugging it in and pulling it out and still no go. This is a royal pain, that is for sure.
Download Motorola Device Manager from the website, install, plug in phone. Place the phone into mass storage mode WITHOUT debugging enabled, then other modes, then back into bootloader mode then into fastboot mode. This will install EVERY driver, I didn't see that as one of the things tried.
Once you are in those modes, Android ADB device driver will install.
Hope that helps...
Sent from my XT897 using xda premium
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I have a T-Mobile Nexus S that has a bootloop. Its my friends so I dont know what he did to it. I can get to the bootloader but when I connect it to my computer it won't recognize it. I thought of a driver problem but i can't get past the bootloop to enable usb debugging. It also won't show up in device manager. The phone's usb port works. It will still charge. I just need to get rid of the bootloop. Any help would be greatly appreciated. Thanks!
MAGnum_21 said:
I have a T-Mobile Nexus S that has a bootloop. Its my friends so I dont know what he did to it. I can get to the bootloader but when I connect it to my computer it won't recognize it. I thought of a driver problem but i can't get past the bootloop to enable usb debugging. It also won't show up in device manager. The phone's usb port works. It will still charge. I just need to get rid of the bootloop. Any help would be greatly appreciated. Thanks!
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If it has a custom recovery, boot into it and wipe data/factory reset.
If it does not, flash a custom recovery. These forums are chockful on guides how to root, flash stuff and fix bootloops.
I looked up how to install recoveries but when i plug in my nexus to my computer it is not recognized. At the bottom of the bootloader screen it says "USB Control Init" and then "USB Control Init End". I do have the proper drivers installed. Is there a fix for this?
Are you sure that you have the correct drivers installed, though?
It's known that people who use Windows have a lot of success with the PDAnet drivers (you can search around here for those), rather then with the standard USB drivers the Google SDK provides.
Greetz
Did you try to run "fastboot devices" in command prompt while it's at fastboot mode and plugged into the PC? What do you see as the result? The guides on XDA should help, but you may also head over to nexusshacks_dot_com for more references.
Sent from my Nexus S using XDA App
With pdanet it requires me to plug in my phone with usb debugging turned on to get the drivers with i cant do because of the bootloop. and when i go into command prompt it says "waiting for device" and won't recognize it. Thanks for the help
I've got a rooted but not s=off HTC One XL which I'm trying to do s=off and get back on the latest version of CM. The problem I have is that I can't get fastboot to work anymore. From a command prompt I can do adb devices and get a response back that shows my phone. I issue the adb reboot bootloader and my phone reboots into the bootloader. The problem is it says fastboot ac and fastboot devices shows nothing. There are several odd things which partially leads me to suspect that my phone has something wrong with it. The only device that will show my phone through adb is my wife's ancient laptop, and I get a message about the USB port slowing things down. My work laptop, personal laptop, and PC all refuse to see the phone despite downloading HTC Sync, installing it for the drivers and removing Sync. Only the old laptop gets as far as the adb devices to work.
When I boot into bootloader, Windows Vista gives a message about unknown device and the device manager updates from showing the phone under Android and MyHTC to going under Universal Serial Bus controllers and showing as an unknown device. I try to update the drivers and point at HTC driver and windows lies to me and says that the best driver is already installed.
I'm at a total loss and can't find anything else to try. I have also used two different cables with the same results, one is a generic USB cable and the other is an HTC cable. I can mount the phone as a USB drive and copy/paste files. It is only in the bootloader that the phone becomes unknown.
Try using a linux bootable usb stick or a windows vm. It's more likely that something is interfering with the driver.
Sent from my HTC One X using xda app-developers app
I'm hoping someone can help me out here. I've rooted phones before and didn't have any trouble previously. I just bought a used Pixel 3 on eBay with the plan to root using Magisk. The only problem is I can't get the device to be recognized at all on my PC. I've tried all the usual things like different USB ports, different cables, cleaning out the port, etc. I have the latest drivers installed and I have a Pixel XL that is recognized by my PC immediately so I know I have the correct drivers installed. Pixel 3 does not show up in Device Manager at all. I have USB debugging enabled on the device, but it never prompts me to Allow USB debugging when I connect the Pixel 3 to my PC.
Now, here's the weird part. I know the cable is working fine because I use the same cable and plug it into my Mac. The Pixel 3 is recognized immediately and I'm prompted to enable USB debugging. ADB then works just fine on my Mac. 'adb devices' shows my phone. But I then try to use 'adb reboot bootloader' and my phone reboots to the bootloader as it should. At this point my phone says it's in FastBoot Mode, but the device isn't recognized using 'sudo fastboot devices' and if I try 'sudo fastboot flashing unlock' it just sits there saying 'waiting for any device'. I've also tried putting it into FastBoot mode manually by using the Power and Volume Down key, but run into the same issue with it not being recognized while in FastBoot mode.
Could the previous owner have done something to the bootloader to cause the device to not be recognized in FastBoot mode? And is there any way to fix it? Why would the phone be recognized on my Mac without issue, but using the same cable and multiple different ports on my PC, it never gets recognized?
Any help would be very much appreciated here as I'm at a loss as to what I can do and fear I just spent money on an expensive paperweight.
I tested the cable I'm using with my Pixel XL and it's immediately recognized by my PC and the notification for USB debugging shows on the phone, so I know the cable is working out. No device ever shows in the device manager when I have my Pixel 3 connected though. I've even uninstalled the drivers while my Pixel XL is connected to hopefully put Windows into a driverless state hoping my Pixel 3 would then show up as an unrecognized device, but no device. I can't get it to show up at all in Windows for some reason and it's not recognized while in fastboot mode on my Mac. Fastboot mode information all seems to match what a Pixel 3 should look like as well, so I don't think the previous owner installed the wrong software causing device id mismatch. Anyone have any other suggestions for what I can try?
Trying to unlock bootloader, upon opening command prompt via minimal adb fastboot, after entering "fastboot flashing unlock" instead of completeing the process, I'm getting a "waiting for any device" message instead.
I'm unsure if this newly discovered usb 3.1 port on my pc is even the right port for this usbc cable, as I've never used it before now.
Windows recognizes it as MTP usb , but I can't access anything, it's empty when I open it. So I don't know if it's the wrong port, and maybe I actually need to buy a USB to usbc cable from Google (tried the one that came with my V30, got same message) or if it's something else I'm missing.
breacherman said:
Trying to unlock bootloader, upon opening command prompt via minimal adb fastboot, after entering "fastboot flashing unlock" instead of completeing the process, I'm getting a "waiting for any device" message instead.
I'm unsure if this newly discovered usb 3.1 port on my pc is even the right port for this usbc cable, as I've never used it before now.
Windows recognizes it as MTP usb , but I can't access anything, it's empty when I open it. So I don't know if it's the wrong port, and maybe I actually need to buy a USB to usbc cable from Google (tried the one that came with my V30, got same message) or if it's something else I'm missi
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just go to device manager in your windows pc where u see unknown device then you have to search for the driver of your phone and just manually select driver for your device i just faced same issue but after that it preety works but it can persists with other phone connection
[email protected] said:
just go to device manager in your windows pc where u see unknown device then you have to search for the driver of your phone and just manually select driver for your device i just faced same issue but after that it preety works but it can persists with other phone connection
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hey thanks, that worked. Considering I've only had 3 rooted phones in the last maybe 8 years, I tend to forget those prerequisites
Hey guys,
I am Currently attempting to unlock the bootloader on my Pixel 6a, but when I attempt to connect via fastboot in the bootloader my PC shows nothing connected? I can push commands through ADB while the device is booted and have full functionality, but as soon as I reboot the device into the bootloader I lose connection to my PC. OEM Unlocking is enabled in the settings and I have toyed with updating it to the latest update and factory resetting the device. It shows correctly in device manager as 'Pixel 6a' while USB Debugging is disabled and as 'android composite ADB interface' while it is enabled.
To clarify as I am sure many have seen this issue before I do not believe it do be a driver issue as the device will not show up at all in device manager, not even showing with the incorrect driver (No ding to indicate a device has been connected). I have tried using 2 different USB C -> A cables in all slots of two entirely seperate PC's (Both running Windows 10). When I enter fastboot with OEM Unlocking disabled it acts no different to when it is enabled.
I appreciate any help or insight any of you folks can give me.
Device is currently running Android 13 Build number TQ2A.230505.002 if you need anymore info please let me know.
The OEM Unlocking toggle does not affect whether USB function works. It is only a "safety" that allows unlocking the bootloader.
Have you ensured you've installed the correct drivers? Google USB Drivers
I have spent a long time looking at drivers, but I have no device to install the drivers to as the connection drops out once I eneter the bootloader. I have used Zadig in the past to install the correct drivers for devices but when I reconnect the device while I have it open it cannot even detect a new device being connected to the PC. (Also no audible tone which would be heard even with incorrect drivers) I actually only recently used Zadig to install the correct WinUSB drivers for my S10e in which I connected it to my PC in download mode (Queue audible ding) and used Zadig to overwrite the incorrect driver with the correct one. It's almost as if the device will not communicate while it is in Bootloader mode?
I assume you have checked with the 'fastboot devices' command to see if your device is connected when in fastboot mode?