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I currently bought a MDA pro and have problem trying to connect using usb ActiveSync to the device. I install the software but the device can't be detected. It should be able to detect the device automatically rite? Is there any procedure I should follow?
I pop in the cd it say that driver is supported with later version of window os. But mine is win xp professional.
I look on the microsoft window mobile website for troubleshootingh through this forum but cant find the solution.
Another problem is i tried to transfer mp3 files from my mda pro to my samsung d500. I beam the file and it detect my samsung and show sending 1/1 but the transfer nvr happen didnt show the sending bar on my samsung.
Anyone can help... please help. Thanks.
Hi All,
I just tried to connect my TF101 to an old WinXP box and got the error above when installing the driver from the Asus site, the solution after looking here was to install the Microsoft User Mode Driver Framework for WinXP here. I think this fix applies to all android devices but I figured it was worth a post if it saves some TF users from a long search.
Thank you for this, helped me fix it after searching around for 2 hours!
thanks heaps
You are a legend. Samsung should put this on their site. I couldnt get my Samsung Galaxy S II to connect, installing the Framework and then uninstall and driver and plug phoneback in then worked.
WORKED LIKE A CHARM!!!
POST THIS IN SAMSUNG WEBSITE
This driver package solves the Error code 28
for MTP device as samgung, then it works in Kies.
Hey thanks for the info +1
Thanks it works
equal or better file already installed on this computer
I get the same INF error when I try to hook up my video camera. I tried to download the file but received a message stating that I already have an equal or better one already. Obviously that is not correct because it is not working.
I am lost and can no longer put my videos from Panasonic Mini DV on my computer.
Any chance anyone knows how I can fix this..thanks!!
Gigsee, what operating system are you experiencing this on?
The help above is specifically for WinXP, it *may* be applicable to Vista also but will certainly not apply for a Win7 box because the usb driver stack is totally different there.
You'll have to help me out by giving step by step instructions of what your clicking and what your seeing at the time to pinpoint your problem and please be very specific with the wording of any errors your seeing.
Reply with something like;
1- click start> settings > control panel > system.
2 - open device manager tab.
George
Hi George - Thank you for taking the time to try to help me. I have an HP that is running on Vista Home.
I have tried to add the video camera several ways. One way is to open Movie Maker and add video camera. I also just hook the video camera up to the computer. I've tried a USB cord and HP told me I needed an IEEE 1394 cord, but that made no difference. I've tried going through the control panel to cameras and adding a camera. No matter how I try, it always does the same thing:
1) I plug in the USB cord. I instantly get this message: USB Device Not Recognized.
2) Control Panel; Scanners & Cameras; Add Device
3) I am sent to the Welcome to the Scanner and Camera Installation Wizard
4) Next; I have the box asking me if I want to select the manufacturer from the list (only my old printer is on the list) or to select that I have the manufacturer's disk
5) Have Disk
6) Message says to the Insert manufactures installation disk, which I do. It asks me to copy manufacture's files from:
7) I hit browse and change drive to E (since that is my disk drive).
8) A list of 6 files come up. Acrobat Reader, DV Studio3, USBDriver, ArcSoft, G726, AUTORUN
9) The acrobat, dv studio, arc soft all upload correctly. When I hit the USB Driver, it takes me to another screen that says DRIVERS. At this point, the file name gets automatically filled in as "AUTORUN.INF" When I click "OPEN" I get AUTORUN.INF File not found. Check the file name and try again.
note: It used to be that when I hooked up the camera to the computer, It would automatically detect it and try to connect with it. It was then that I got the error above about "A Service Installation section in this INF is invalid." Now, it doesn't even let me get that far.
I hope I was descriptive enough..thanks so much for trying to help me!!
Patti
I had the same issue with ASUS Transformer Prime TF201 connecting to WinXPSP2. Solution worked immediately. Thanks to original poster.
confirmed fixed issue with samsung vibrant! thank you
Hi !
I've got a Samsung Galaxy S2 SGH i777. I've been trying to connect it to my laptop ( now xp sp3 ) for a few weeks now.
I've tried almost everything :
-updated sp2 to sp3
-uninstall and reinstall drivers manually
-tried suggestions from android and xp forums : tried every connection mode, every usb port, code error 28 suggestions, .Net framework update , updated windows media player "mode", and some others ... even trying this Microsoft User Mode Driver Framework.
But no success. I've always had this annoying " A service installation section in this INF is invalid " message.
Until yesterday when I found this site and followed divadrummer 5 steps :
fixya.com/support/t221754-service_installation_section_in_inf
( as a knew member I cannot post outside links for a while - so you need to supplement the above line with the usual "stuff" like "www"
I've found the "inf" file in the windows hidden system.
Hope I could help .
Thank you very much!
Galaxy SII - MTP INF Issues
This is the EXACT issue I've been having. I'm thrilled to see it on XDA since I know there's so many competent people out there just brimming with eagerness to help me figure this out. (Or at least you're borderline willing)
Device: Samsung Galaxy SII Sprint SPH-D710 (i think)
OS: ICS
Computer: Dell Latitude d610
OS: XP SP3
As you know I connect my phone to the computer, it recognizes new hardware and attempts to install it. The only way to get the computer to recognize the phone in My Computer is by connecting as a digital camera and even then the VAST majority of my files are unavailable.
1. I installed the link provided by the original poster.
2. I uninstalled my phone by the device manager and in fact by removing the samsung phone drivers that I had earlier installed.
3. I then plugged my phone back into the computer.
4. I installed the Samsung drivers again
5. I allowed the "found new hardware to run its course.
6. I receive the attached screen shot with the error stating "An error occurred during the installation of your device. The required section was not found in the INF.
I have tried to follow the instructions above and I think the User Mode stuff sounds promising.
Next I attempted another fix at the link below:
fixya.com/support/t221754-service_installation_section_in_inf
The link had the following instructions: (Thanks Divadrummer)
"If the player is showing up in your Windows' Device Manager under "portable devices" with a yellow "!":
1.) Right-click the yellow "!" and choose "update driver".
2.) When given the option to connect to Windows Update, choose "no, not this time" and click next.
3.) Choose "Install from a specific location (advanced)" and click next.
4.) Choose "Don't search. I will choose the driver to install" and click next.
5.) Click the "Have Disk" button. Browse to C:\Windows\inf and choose the file marked "wpdmtp.inf"
I can't believe the generic players have such crappy support when so many people have this problem! I think the Windows file problem might be caused by "compressing old files" when you do a disk cleanup."
After doing as advised I found no wpdmtp.inf file. SO... I did what any amateur computer guy would do. I googled the file and downloaded it directly. I placed in in my INF directory and then tried to do step 5. I still experience the same error.
Suggestions and inquiries are welcome and encouraged.
Thank you in advance.
thanks
bstdnator said:
Hi All,
I just tried to connect my TF101 to an old WinXP box and got the error above when installing the driver from the Asus site, the solution after looking here was to install the Microsoft User Mode Driver Framework for WinXP here. I think this fix applies to all android devices but I figured it was worth a post if it saves some TF users from a long search.
Click to expand...
Click to collapse
I wasted an entire day scouring for a solution and yours was it!! I owe you alot!! I registered just to thank YOU!!:good:
I had XP w/ Gnex JB 4.1.1 and all I was doing was hitting walls. I tried more crap than you can imagine! Installed every driver scheme ever mentioned, installed WMP11, Installed SDK Manager.................
What a freakin' nightmare.:crying: And then, your suggestion with the MS framework. Worked instantly!! THANKS A MILLION!!
All day I screwed with this when I had not a second to waste on something like this. Why oh Why do I dig my heels in!!?? At least it worked!!
Absolute legend!
I've spent 3 days mucking around trying to connect my Galaxy S3 to connect to my Windows XP pc to no avail. 5 phonecalls to Samsung which did nothing. Read your post installed the driver you linked to and bam it's working.
Thank you Thank you Thank you. You have saved my sanity!
bstdnator said:
Hi All,
I just tried to connect my TF101 to an old WinXP box and got the error above when installing the driver from the Asus site, the solution after looking here was to install the Microsoft User Mode Driver Framework for WinXP here. I think this fix applies to all android devices but I figured it was worth a post if it saves some TF users from a long search.
Click to expand...
Click to collapse
this was an awesome cure. Helped me install my new Motorola Electrify M XT901. Keep up the good work!
I experienced same problem. but whe n updating new UMDF it says " an equivalent or newer version of UMDF is already installed on this system".
I tried to uninstall this old UMDF but I can't find it in the directory.
Please I need help.
not working for my xp system
and s3
Work on my htc one s Thx Bro :good:
I have a Samsung galaxy s3 which is just about 2 weeks old, stock rom and not modded in any way, i have been able to connect it to pc and it would be fine and work, the past 2 - 3 days whichever pc i plug it into mine or another pc windows will say that the usb device is not recognized and does not install the driver i also cant access it in any way (from usb).
i need help with this i have no answers on Google and i need to access my phone to get music and stuff on it but we need to figure out why mtp or camera mode or usb debugging all do not work.
Thanks.
pacificblue03 said:
I have a Samsung galaxy s3 which is just about 2 weeks old, stock rom and not modded in any way, i have been able to connect it to pc and it would be fine and work, the past 2 - 3 days whichever pc i plug it into mine or another pc windows will say that the usb device is not recognized and does not install the driver i also cant access it in any way (from usb).
i need help with this i have no answers on Google and i need to access my phone to get music and stuff on it but we need to figure out why mtp or camera mode or usb debugging all do not work.
Thanks.
Click to expand...
Click to collapse
Run the trouble shooting guide in KIES to re-install the drivers . Also, use KIES AIR, that only needs WiFi and you can access files and folders via your pc browser. Hope that helps
unistaller old driver. go to samsung website download lastest driver and install it
depzaj said:
unistaller old driver. go to samsung website download lastest driver and install it
Click to expand...
Click to collapse
Yup that to. BUT, often on the Samsmug site the software version available is one version behind behind that available via online updates Kies.
Tried that
Hi, I have already done all of the above more than 3 times ive removed the drivers, kies and re installed and my computer will always just keep saying usb device not recognized with code 42.
This is what microsoft have to say:
"Windows cannot load the device driver for this hardware because there is a duplicate device already running in the system. (Code 42)
Recommended resolution
A duplicate device was detected. This error occurs when a bus driver incorrectly creates two identically named sub-processes (known as a bus driver error), or when a device with a serial number is discovered in a new location before it is removed from the old location. You may be able to resolve this problem by restarting your computer.
Restart your computer
Click Start, click Shut Down, and then select Restart in the Shut Down Windows dialog box to restart the computer."
I have to go out just now. I'll take a looky see when I get back.
error 43
oh im sorry its not error code 42 but 43
windows detectded problems with this device....
Do you have a Linux OS under the hand? It would give you a lot more information than Windows does... If you dont have but want to try, you can download the disc image from ubuntu.com or any other distro like linux mint or fedora etc.
Just to get information on your phone you dont have to install it, just starting on the liveCD, plugin the phone in and running comands like dmesg, lsusb and maybe hwinfo would be able to tell you what is happening with your phone.
Sent from my Nexus S using XDA
error 43
i have got xubuntu but it is weird tat the phone does this on any computer not just my laptop. i was at work today and it was still an unknown device.
pacificblue03 said:
i have got xubuntu but it is weird tat the phone does this on any computer not just my laptop. i was at work today and it was still an unknown device.
Click to expand...
Click to collapse
This is why I suggest you to try to plug it in a linux machine and run those commands, there is obviously a problem with your device and Linux could help you to define what it is since it gives more information on the hardware.
If you are unfamiliar with dmesg output you can create a pastebin and link it here I will try to help with it. The output of lsusb may provide interesting info too. (as hwinfo but I don't think it is available by default in Xubuntu)
Sent from my Nexus S using XDA
error 43
well i will try if i can but it will be in a day or two as im packed to the top with assignments
Also I did not mention that but you can access your phone via the wifi network starting an ssh or ftp server on it, the one I use is connect bot from the market. This way you can manage you music and files over the network.
Sent from my Nexus S using XDA
error 43
yes i have done it using kies air that works. i will try the ubuntu method as soon as i can. thanks for all your help so far everyone.
Can you confirm that your usb ports on the PC is working with other devices. Its starting to look like a faulty phone. Have you tried a different usb cable, or can you check the current one with another device. We need to exclude all other factors before we conclude it is a faulty phone.
error 43
other devices work yes.
OK, looks like a croaked phone. Last ditch effort. If you go over to the forums at http://www.sevenforums.com/ have a good search for that error 43 code, there might be an answer that I've missed. We could also have a good look at the windows error logs, but I don't hold much hope as you have proven the PC hardware works, and you have checked and cross checked the drivers. All the error logs will show is an expanded view of the error.
I would consider returning the device with a view to a new replacement. Sorry. :-(
.
Thread moved to Q&A due to it being a question. Would advise you to read forum rules and post in correct section.
Failure to comply with forum rules will result in an infraction and/or ban depending on severity of rule break.
Got the same issue on 3 different W7 pc's. Got my sgs3 like 3 days. first day USB connection worked just fine but now there's no way of connection it to pc with USB. offcourse you can connect with WIFI but with USB link is much faster
Galaxy S3 drivers issue...resolved!
pacificblue03 said:
I have a Samsung galaxy s3 which is just about 2 weeks old, stock rom and not modded in any way, i have been able to connect it to pc and it would be fine and work, the past 2 - 3 days whichever pc i plug it into mine or another pc windows will say that the usb device is not recognized and does not install the driver i also cant access it in any way (from usb).
i need help with this i have no answers on Google and i need to access my phone to get music and stuff on it but we need to figure out why mtp or camera mode or usb debugging all do not work.
Thanks.
Click to expand...
Click to collapse
I had the same problem and could not figure out why...here is the deal:
Prior to SGS3, I had the old Samsung Galaxy S/Vibrant and was using the USB cable which came with it...then I thought; maybe the USB cable in the box of GS3 is different or superior...i tried it and VOILA! it worked...so that is all I had to do...all these reboots and re-installing drivers was just a waste of time...PS> I am running Win 7 64bit
USB ERROR
I still cant connect with 3 different cables, i am going to do a factory data reset and tell you all how i go in about 15 minutes...
Hi all !
This is so simple but it is driving me crazy.
I run Win 7 X64 and have a new [ network unlocked ] Samsung Focus 2 SGH-i667 phone.
No matter what I do, the PC will not fully recognise the phone when it is usb connected to the PC.
Zune *does* see it
Kies [ latest version ] does *not* see it.
Windows Phone 7 Developer Tools does *not* see it.
Windows *partially* does see it but it does not load the "Qualcomm CDMA MSM" drivers - as such,developer unlocking so as to side-load application XAP's is impossible.
I have tried numerous USB cables / numerous different USB ports / the *latest* Samsung USB drivers / forcing Windows Update / even a clean machine etc..... all to no avail.
I plug the phone in, it starts to load the driver and then it comes up with Device Driver not found - I let Windows Update do its thing, but still no go.
Please Help !
This is such a simple thing,
How can I make Win 7 X64 *see* my Samsung WP7 phone fully so that I can developer unlock it to side-load application XAP's ?
All help will be hugley appreciated.
Ben
I pl
my first suggestion would be to remove all the drivers you have installed and get it working correctly with zune, the best way I find to do that is use This program, it lists all USB devices, delete all the ones that maybe associated with WP, delete and uninstall!
then remove zune
install zune, restart then plug in your phone, see what happens then, for now, forget any other driver you may think you need,
dazza9075 said:
my first suggestion would be to remove all the drivers you have installed and get it working correctly with zune, the best way I find to do that is use This program, it lists all USB devices, delete all the ones that maybe associated with WP, delete and uninstall!
then remove zune
install zune, restart then plug in your phone, see what happens then, for now, forget any other driver you may think you need,
Click to expand...
Click to collapse
Hi RC
Genuinley - many thanks for helping out.
Did what you suggested - everythinhg is clean as a whistle - still the same issue - Zune sync's and see's the phone, but Win 7 X64 see's some of it but not enough for the developer unlock [ chevronwp7 ] to proceed - it jusy comes up with the error saying something like cant connect via usb - try re-opening zune etc.....
Please see the attached " devices.jpg " to see what my system is " seeing " .
My phone is a newer Focus 2 SGH-i667 WP7.5 phone - maybe its too " new " ?
Any help will be grealty appreciated.
Thanks again,
Ben
ben ifin said:
Hi RC
Genuinley - many thanks for helping out.
Did what you suggested - everythinhg is clean as a whistle - still the same issue - Zune sync's and see's the phone, but Win 7 X64 see's some of it but not enough for the developer unlock [ chevronwp7 ] to proceed - it jusy comes up with the error saying something like cant connect via usb - try re-opening zune etc.....
Please see the attached " devices.jpg " to see what my system is " seeing " .
My phone is a newer Focus 2 SGH-i667 WP7.5 phone - maybe its too " new " ?
Any help will be grealty appreciated.
Thanks again,
Ben
Click to expand...
Click to collapse
if its syncing with zune then your at least half way there, did you leave zune open when using the XAP deployer? did you install the full SDK? I know there are "smaller" packages out there but where theres doubt there are potential problems, we need to turn them in to real problems or rule the out so uninstall whatever SDK you used, make sure the full SDK is re installed.
Im actually about to try installing my Focus S on a brand new Win 8 x64 system So ill double check all the steps but I didn't think we needed the Samsung drivers to XAP install, I thought that was cab updates and QPST stuff.
Anyhow, make sure zune is running and is synced, make sure you remove and reinstall the full SDK and get back to me, ill check all the steps today
its connected to win 8 at the moment, no zune, no SDK and its installed as a portable device (Samsung SGH blar blar) im just getting the zune package, ill sync it, then ill install SDK and attempt some XAP deploying
dazza9075 said:
if its syncing with zune then your at least half way there, did you leave zune open when using the XAP deployer? did you install the full SDK? I know there are "smaller" packages out there but where theres doubt there are potential problems, we need to turn them in to real problems or rule the out so uninstall whatever SDK you used, make sure the full SDK is re installed.
Im actually about to try installing my Focus S on a brand new Win 8 x64 system So ill double check all the steps but I didn't think we needed the Samsung drivers to XAP install, I thought that was cab updates and QPST stuff.
Anyhow, make sure zune is running and is synced, make sure you remove and reinstall the full SDK and get back to me, ill check all the steps today
its connected to win 8 at the moment, no zune, no SDK and its installed as a portable device (Samsung SGH blar blar) im just getting the zune package, ill sync it, then ill install SDK and attempt some XAP deploying
Click to expand...
Click to collapse
Thanks - I'll do that and report back - look forward to hearing how you go at your end too.
Ben
ok, exact step by step - clean install of win 8
plug phone in (device manager lists it as a portable device - Samsung SGH-i937)
Download zune 4.8 and install, it will ask you to unplug the device so unplug it
plug in device and sync it properly
turn off zune
download and install the full 7.1 SDK note that it will throw up all sorts of errors, just install it anyway
don't restart
then download the SDK 7.1.1 patch, that will let it run on windows 8
don't restart
turn on zune and sync (note that device manager still lists it as a portable device - Samsung SGH-i937)
open up application deployment from the sdk and upload your XAPs (assuming you have it unlocked that is?)
the mere fact that is installing other drivers tells me its maybe conflicting, remove all traces of the drivers using USBDVIEW, also uninstall them, check the add remove programs in the CP and remove anything in there as well, the strange thing is I get those drivers installed when I mess about with the low level hardware using QPST, oh try a different USB port as well, not on the same bank, use a different set if you can.
dazza9075 said:
ok, exact step by step - clean install of win 8
plug phone in (device manager lists it as a portable device - Samsung SGH-i937)
Download zune 4.8 and install, it will ask you to unplug the device so unplug it
plug in device and sync it properly
turn off zune
download and install the full 7.1 SDK note that it will throw up all sorts of errors, just install it anyway
don't restart
then download the SDK 7.1.1 patch, that will let it run on windows 8
don't restart
turn on zune and sync (note that device manager still lists it as a portable device - Samsung SGH-i937)
open up application deployment from the sdk and upload your XAPs (assuming you have it unlocked that is?)
the mere fact that is installing other drivers tells me its maybe conflicting, remove all traces of the drivers using USBDVIEW, also uninstall them, check the add remove programs in the CP and remove anything in there as well, the strange thing is I get those drivers installed when I mess about with the low level hardware using QPST, oh try a different USB port as well, not on the same bank, use a different set if you can.
Click to expand...
Click to collapse
Hi dazza
In your Device Manager, do you get any " yellow flags " like I do with the .jpg I posted above ?
Ben
ben ifin said:
Hi dazza
In your Device Manager, do you get any " yellow flags " like I do with the .jpg I posted above ?
Ben
Click to expand...
Click to collapse
nope, I don't sorry.
have you played with the diagnostic tool at all? perhaps changed the USB mode?
Hello, I'm new at learning Android and Pc's and hoping I can find someone to assist me. I'm unsure where this post should go, if I've posted in the wrong area please forgive me and relocate this to the appropriate area.
I have a Samsung Galaxy Centura that I have been trying continuously to link to a Compaq Presario xp 7500 desktop pc that was gave to me, so I can reinstall the pc's software since the person who gave it to me wiped out important items needed for the pc to work.
My issue is once I connect my usb to the computer then my phone, it only recognizes the media files and not my usb mass storage.
Now I've asked over at the android forums only to basically be told I'm S.O.L.....so I'm here (where I should of came first) to ask:
1. Can anyone tell me how to get the pc to recognize the Centura 's usb mass storage files instead of just the media storage?
OR
2. Could someone give me step by step directions INCLUDING the correct EXACT command lines to manually install the files downloaded on my Centura that directly to my Compaq Presario xp using an android emulator?
I'd like to attempt to reinstall the software myself as I'm a single mom and computer repair and or a new pc isn't optional due to finances. I'd really like to give my children an opportunity to utilize a pc to help bother their education seeing as I never had this opportunity as a child myself .
Any and all assistance is appreciated.
Thank you in advance.