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Can't get internal SD to mount on computer

When I plug my phone in I have no way to transfer files to and from the Nexus 5. Nothing comes up. Tried updating the drivers, but nothing works. Please help.

I haven't been able to do this either, anyone wanna help?

connect phone to pc via usb
go to Device Manager
right click anything that looks like the phone and uninstall drivers
unplug phone
restart pc
connect phone to pc via usb
let it install drivers automatically
fixed?
Sent from my Nexus 5 using xda app-developers app

n7of9 said:
connect phone to pc via usb
go to Device Manager
right click anything that looks like the phone and uninstall drivers
unplug phone
restart pc
connect phone to pc via usb
let it install drivers automatically
fixed?
Click to expand...
Click to collapse
Nope, still nothing. My Razr HD comes up fine, but not the Nexus 5. Think it's a conflict in drivers?

Tweaken said:
Think it's a conflict in drivers?
Click to expand...
Click to collapse
definitely...the only time i ever had Nexus driver issues was when i changed from HTC to Nexus
the best i can offer is how i fixed it...get a copy of Wug's Nexus Root Toolkit and follow his instructions from deleting all other drivers and installing new ones...he offers (i think) 4 different options and you just work your way through them until one stick (the RAW drivers always work for me)
and note that the Toolkit doesn't work on 4.4 yet, so only use it to clear and update drivers
http://forum.xda-developers.com/showthread.php?t=1766475

n7of9 said:
definitely...the only time i ever had Nexus driver issues was when i changed from HTC to Nexus
the best i can offer is how i fixed it...get a copy of Wug's Nexus Root Toolkit and follow his instructions from deleting all other drivers and installing new ones...he offers (i think) 4 different options and you just work your way through them until one stick (the RAW drivers always work for me)
and note that the Toolkit doesn't work on 4.4 yet, so only use it to clear and update drivers
http://forum.xda-developers.com/showthread.php?t=1766475
Click to expand...
Click to collapse
Sweet, that did it. Uninstalled Motorola drivers, uninstalled Google ADB driver, restarted, plugged in phone, voila!

Tweaken said:
Sweet, that did it. Uninstalled Motorola drivers, uninstalled Google ADB driver, restarted, plugged in phone, voila!
Click to expand...
Click to collapse
n7of9 said:
definitely...the only time i ever had Nexus driver issues was when i changed from HTC to Nexus
the best i can offer is how i fixed it...get a copy of Wug's Nexus Root Toolkit and follow his instructions from deleting all other drivers and installing new ones...he offers (i think) 4 different options and you just work your way through them until one stick (the RAW drivers always work for me)
and note that the Toolkit doesn't work on 4.4 yet, so only use it to clear and update drivers
http://forum.xda-developers.com/showthread.php?t=1766475
Click to expand...
Click to collapse
Thank you n7of9 the link you provided worked for me.

Another solution...
Plug the phone into your computer. Go to "Device Manager" and find the Nexus <x> device where-ever it's listed (may not be called "Nexus...", though on my machine with the real drivers it was).
Right click, choose "update driver software"
Select "browse my computer"
Select "let me pick..."
Choose the option. "usb composite device"
Apply and close all windows.
Disconnect and reconnect the phone to the computer.
The phone will now allow you to move files to it properly. Something weird with proper phone drivers. I believe you need to reverse this if you need to use ADB again in the future.

This worked and also fixed another popular issue
Not only does this fix the MTP connection issue to move folders to root folder. But it also now allows me to see the preview thumbnails of my media! This was a huge problem on my other phones and many many people including me were never able to fix that. All the ideas to get around or create USB Mass Storage instead of MTP after 4.1 were fails.
Cosmicevo said:
Another solution...
Plug the phone into your computer. Go to "Device Manager" and find the Nexus <x> device where-ever it's listed (may not be called "Nexus...", though on my machine with the real drivers it was).
Right click, choose "update driver software"
Select "browse my computer"
Select "let me pick..."
Choose the option. "usb composite device"
Apply and close all windows.
Disconnect and reconnect the phone to the computer.
The phone will now allow you to move files to it properly. Something weird with proper phone drivers. I believe you need to reverse this if you need to use ADB again in the future.
Click to expand...
Click to collapse

Cosmicevo said:
Another solution...
Plug the phone into your computer. Go to "Device Manager" and find the Nexus <x> device where-ever it's listed (may not be called "Nexus...", though on my machine with the real drivers it was).
Right click, choose "update driver software"
Select "browse my computer"
Select "let me pick..."
Choose the option. "usb composite device"
Apply and close all windows.
Disconnect and reconnect the phone to the computer.
The phone will now allow you to move files to it properly. Something weird with proper phone drivers. I believe you need to reverse this if you need to use ADB again in the future.
Click to expand...
Click to collapse
Worked perfect, thanks

what worked for me
In windows 8.1
I plugged in my nexus and browsed to device manager in control panel
I uninstalled the device (and deleted the driver)
I unplugged the nexus 5
I plugged it back in
Windows recognized it as a proper MTP device
I think the problem was something to do with windows recognizing it as an ADB device (I had installed the toolkit before etc)
This fixed it for me

openlatedotorg said:
Worked perfect, thanks
Click to expand...
Click to collapse
Hi,
I did all the steps mentioned, and ran the driver test - everything works fine, success.
However, I still cant see my device in "This PC"...
What is even more weird, that it only disappeared couple of days ago, and I didnt do anything to my computer at all....
Any other way to get devices to show? (Nexus 10 or Nexus 4 stopped showing too).....
Maybe problem is that it is being shows as ACER ADB Interface? But i cant change that to MTP anyway..

Nexus 5 showing up as ACER ADB Interface Windows 8.1

Hi guys, I recently installed windows 8.1 and now my N5 shows up in device manager as ACER ADB Interface and I can't acces MTP , I didn't had this problem with windows 7 , it worked perfectly back than ( i have unlocked and rooted my N5 with windows 7 without any issues ) . What can I do to make it work with windows 8.1 ?

I had the same, you have to go into Device Manager and roll back the driver to the Google one. Proper PITA

I can't do it, the roll back option is grayed out

I have managed to make it work, nevermind .

SilentGTX said:
I have managed to make it work, nevermind .
Click to expand...
Click to collapse
Why not actually post what you did to fix it so it can benefit others in the future? Just a thought...

EddyOS said:
I had the same, you have to go into Device Manager and roll back the driver to the Google one. Proper PITA
Click to expand...
Click to collapse
I rolled the driver back, but it keeps updating to it. I've uninstalled and deleted the driver, yet it keeps reinstalling it. Somehow, my MTP connection started working again. Not sure how though. If I knew which KB update it was, I'd uninstall it from there.

wvcadle said:
I rolled the driver back, but it keeps updating to it. I've uninstalled and deleted the driver, yet it keeps reinstalling it. Somehow, my MTP connection started working again. Not sure how though. If I knew which KB update it was, I'd uninstall it from there.
Click to expand...
Click to collapse
The other option is to manually change the driver in Device Manager from the ACER one to the Google one. I think it's happened as M$ have the ACER driver digitally signed whereas the Google one isn't so it'll always choose the signed driver...

EddyOS said:
The other option is to manually change the driver in Device Manager from the ACER one to the Google one. I think it's happened as M$ have the ACER driver digitally signed whereas the Google one isn't so it'll always choose the signed driver...
Click to expand...
Click to collapse
I'm not sure how to do that, because, of course, if you try to update it, it will say that the Acer one installed is already the best driver. And after uninstalling it, upon plugging it back in, it updates to the Acer driver automatically again.

wvcadle said:
I'm not sure how to do that, because, of course, if you try to update it, it will say that the Acer one installed is already the best driver. And after uninstalling it, upon plugging it back in, it updates to the Acer driver automatically again.
Click to expand...
Click to collapse
You have to manually check and select 'choose from a list' and you'll see the MTP option as well as the Acer one. Select the MTP one and you're good to go

EddyOS said:
You have to manually check and select 'choose from a list' and you'll see the MTP option as well as the Acer one. Select the MTP one and you're good to go
Click to expand...
Click to collapse
Btw... thanks for your help.
I went through those steps, but on my system, the MTP driver wasn't listed as an option.

wvcadle said:
Btw... thanks for your help.
I went through those steps, but on my system, the MTP driver wasn't listed as an option.
Click to expand...
Click to collapse
Hmmm, I've only ever used the Google drivers from the SDK until this stupid ACER one appeared. Managed to get back to it now so it's all good. Perhaps download the Google driver and then point to it?
https://dl-ssl.google.com//android/repository/latest_usb_driver_windows.zip

Yeah , I forgot , sorry about that . I managed to make it work by downloading this drivers " https://dl-ssl.google.com/android/repository/latest_usb_driver_windows.zip " . After i have extracted the driver i plugged my N5 to the PC, than I went to the Device Manager i right clicked the Acer ADB Interface and I have selected Update Drivers . After that I selected the folder where i have extracted the drivers , than i chose " Let me pick from a list ... " , I selected MTP USB Device and Voila , it works !
PS: You can also try to install the LG Driver " http://tool.xcdn.gdms.lge.com/dn/downloader.dev?fileKey=UW00120120425 "

EddyOS said:
The other option is to manually change the driver in Device Manager from the ACER one to the Google one. I think it's happened as M$ have the ACER driver digitally signed whereas the Google one isn't so it'll always choose the signed driver...
Click to expand...
Click to collapse
Thanks For your help. It worked.

SilentGTX said:
Yeah , I forgot , sorry about that . I managed to make it work by downloading this drivers " https://dl-ssl.google.com/android/repository/latest_usb_driver_windows.zip " . After i have extracted the driver i plugged my N5 to the PC, than I went to the Device Manager i right clicked the Acer ADB Interface and I have selected Update Drivers . After that I selected the folder where i have extracted the drivers , than i chose " Let me pick from a list ... " , I selected MTP USB Device and Voila , it works !
PS: You can also try to install the LG Driver " http://tool.xcdn.gdms.lge.com/dn/downloader.dev?fileKey=UW00120120425 "
Click to expand...
Click to collapse
LG driver helped me to resolve issue while installing LG driver got pop up message for the missing MTP package for windows 8.1, i followed link to download missing package and install after reboot it resolved issue in my Windows 8.1, Thanks for your help.:good:

I can never seem to get adb or fastboot to work I gave up and dual booted my computer with Linux Linux hasn't given me problems with adb or fastboot
Sent from my Nexus 5 using Tapatalk

This worked for me
Hi guys, I had the same problem. My phone was configured as MTP but when i connected to Win 7 it would appears in the Device Manager list as "ADB", this wouldn't allow me to transfer files so what worked for me was:
1- Connect your Mobile to the PC and it appears as ADB Driver (In the device manager screen), rignt click on ADB and select Browse my computer for driver software.
2- Choose let me pick a from list of devices on my computer and choose the option MTP instead of ADB.
3- Did that and problem solve, hope this helps for you !!

Delete this Acer ADB driver when you uninstall it
I have the same issue. Here is what I did and that resolved the issue. Go to "Device Manager" to uninstall the Acer driver. The uninstall window pops up asking you if you want to uninstall it. There is a check box that says "Delete the driver." Make sure you check that off and then go ahead and uninstall it. Once that's done, plug your Nexus 5 back in. The correct MTP driver will now be installed and your computer will recognize the phone normally. Hope this helps.

Experiencing the same on Windows 7...have tried everything suggested
Really hoping someone can help because I've just about had it with this. I'm running Windows 7 Home Premium 64-bit. I have a brand new Nexus 5 16GB. As others have indicated, when I plug my phone into my computer with debugging enabled, it creates an "Android Composite ADB Interface" device listed under "ACER Device" in Device Manager. See attachment.
I have tried every permutation of the 'uninstall driver, manually install Google USB driver' solution, to no avail. The best way I can describe what I'm seeing is that Windows is forcibly categorizing the device as an 'ACER Device' even though the driver files themselves are telling it otherwise.
If debugging is DISABLED, and EITHER MTP or PTP is ENABLED, everything is just fine - the default Windows drivers for those devices kick in, and no 'ACER Device' category is created.
If debugging is ENABLED, and MTP and PTP are DISABLED, when I tell Windows to use the Google USB driver, it says that the device could not be installed.
If debugging is ENABLED, and MTP is ENABLED, the 'ACER Device' issue rears its ugly head even when I tell Windows to use the Google USB driver.
I've already disabled Windows automatically fetching a driver online, so that's not to blame.
If this is the result of a Windows Update, does anyone know the number of the update so I might try uninstalling it? I can't seem to find it despite searching.
Hoping someone out there can help. Thanks!

[Solved] USB suddenly stopped working

I have a Nexus 5 that I have had about a month now and I had the USB on it working before about a week ago. I plugged it in today and neither my desktop or laptop could recognize it anymore. Both computers are running Windows 8.1.1 and the issues seems to be new as I can neither get USB storage or ADB to find it. The closest I can get it to working is to switch the USB mode to PTP and it reads that but I don't want to pull photos off. When I have it in MTP, it makes the sound of it plugging in and my phone shows it is plugged into a computer but Explorer shows nothing and it says it is working normally in device manager. I've tried everything from enabling and disabling debugging, restarted both my phone and computer tried reinstalling the drivers (both by the computer automatically finding them and manually installing them) but nothing seems to work. Is it possible that Windows Update could of broke the drivers since my computer installed updates yesterday? I also have Linux on my laptop and it appears to read fine with Linux.

That's the exact issue. If you check in Device Manager you'll see it listed as 'ACER ADB Device' (or something like that). You have right-click on it, select update driver, manually check and go through the list option and choose the MTP driver and it'll work again (and with USB Debugging enabled if you don't usually have it on like me)
I theorise that it's happened cause the Acer driver is digitally signed and the Google ones aren't but I could be wrong. Either way, it's a PITA

EddyOS said:
That's the exact issue. If you check in Device Manager you'll see it listed as 'ACER ADB Device' (or something like that). You have right-click on it, select update driver, manually check and go through the list option and choose the MTP driver and it'll work again (and with USB Debugging enabled if you don't usually have it on like me)
I theorise that it's happened cause the Acer driver is digitally signed and the Google ones aren't but I could be wrong. Either way, it's a PITA
Click to expand...
Click to collapse
OK thanks. I'll give it a try because it was showing up as ACER ADB Device under device manager
EDIT: I updated the drivers and used the USB composit drivers instead and it got MTP working again. When I set it to USB composit, it installed Google's ADB drivers and the Nexus 5's USB drivers so everything is working again. Thanks for your help

EddyOS said:
That's the exact issue. If you check in Device Manager you'll see it listed as 'ACER ADB Device' (or something like that). You have right-click on it, select update driver, manually check and go through the list option and choose the MTP driver and it'll work again (and with USB Debugging enabled if you don't usually have it on like me)
I theorise that it's happened cause the Acer driver is digitally signed and the Google ones aren't but I could be wrong. Either way, it's a PITA
Click to expand...
Click to collapse
I can´t manually update driver because of this:

when i update the acer adb it says the driver is up to date and everything is all same. what to do?

Thanks! Thought I was going to go crazy. Worked for me...

i set the driver to MTP as mentioned above and the phone started to show up on the explorer but now i couldnt copy any files from my laptop to the
phone. It displays like that and if clicked yes then the copy wouldnt happen.what is the problem.

Uninstall driver, plug in device, tell windows to not auto install driver (or disconnect from internet), click to update or install driver, point to folder with drivers, install, all is done.

wangdaning said:
Uninstall driver, plug in device, tell windows to not auto install driver (or disconnect from internet), click to update or install driver, point to folder with drivers, install, all is done.
Click to expand...
Click to collapse
actually i did all the process above(when the phone was not appearing) and then i got to display the thing on the explorer. and shall i do it still what you say.

Big tree said:
actually i did all the process above(when the phone was not appearing) and then i got to display the thing on the explorer. and shall i do it still what you say.
Click to expand...
Click to collapse
That msg comes when you're in PTP mode I think...Only certain formats are supported.
Check under storage, expansion menu and make sure you are set to the first option...not PTP.
Above guy mentioned to have phone in USB debugging mode when setting up drivers.

If the device is showing then you need to point to the drivers for it (download them from google). I reinstalled windows a few days ago and had the acer issue (device first shows up in device manager as nexus 5 then switches to acer), windows wants it to be an acer device. Stop windows and then install the correct drivers,
For me I had to click the auto install in windows tray and tell it to stop. After a few times it worked.

No I'm connecting in MTP mode. Ahh its gettn irritating.

nexus 5 usb connection issue

hi
so im on stock android 5 rooted. i can connect to my laptop via usb in fastboot mode but when the phone is on it does not connect (only charges)
and nothing shows up in device manager. what can i do?

kashsih93 said:
hi
so im on stock android 5 rooted. i can connect to my laptop via usb in fastboot mode but when the phone is on it does not connect (only charges)
and nothing shows up in device manager. what can i do?
Click to expand...
Click to collapse
Chances are it is a driver issue with the computer. Does it appear on another computer with the same cable?
Uninstall old drivers and then re-install the Nexus 5 drivers https://dl-ssl.google.com//android/repository/latest_usb_driver_windows.zip

Jnewell05 said:
Chances are it is a driver issue with the computer. Does it appear on another computer with the same cable?
Uninstall old drivers and then re-install the Nexus 5 drivers https://dl-ssl.google.com//android/repository/latest_usb_driver_windows.zip
Click to expand...
Click to collapse
doesnt appear on any other computer

Go to "Settings", then "Storage". Click on menu in the upper right side of the screen, the three small squares, and “USB Computer Connection” drop down should show. If it does then change to PTP and see if the computer can see it.
If you don't get the "USB Computer Connection" drop down then its probably the USB drivers OR the cable!
I'd uninstall drivers from the computer by connecting phone to the computer right clicking on computer icon, choose manage, device manager, under usb you should see nexus 5 or unknown(with a yellow triangle). Right click and uninstall. Reboot computer and install the drivers listed on googles website for the nexus 5. You may have to just connect you device to the computer and let it try to install then right click Nexus 5 or Unknown again and choose update drivers and browse to the unzipped downloaded usb drivers.
If that doesn't work then i'd buy a replacement usb cable. I got so many of these laying around did you try this yet?
Are you running stock or a rom? Might be something with a rom. I remember having a similar issue several years ago with this, i'm pretty sure it was a driver issue, possibly a rom. Heck the micro usb connection on your phone could be full of dust and junk and isn't making a connection.

https://plus.google.com/u/0/103583939320326217147/posts/BQ5iYJEaaEH
This has proven to work when usb drivers aren't working in recovery! Just thought i'd pass this your way in case it helps.

Jnewell05 said:
Go to "Settings", then "Storage". Click on menu in the upper right side of the screen, the three small squares, and “USB Computer Connection” drop down should show. If it does then change to PTP and see if the computer can see it.
If you don't get the "USB Computer Connection" drop down then its probably the USB drivers OR the cable!
I'd uninstall drivers from the computer by connecting phone to the computer right clicking on computer icon, choose manage, device manager, under usb you should see nexus 5 or unknown(with a yellow triangle). Right click and uninstall. Reboot computer and install the drivers listed on googles website for the nexus 5. You may have to just connect you device to the computer and let it try to install then right click Nexus 5 or Unknown again and choose update drivers and browse to the unzipped downloaded usb drivers.
If that doesn't work then i'd buy a replacement usb cable. I got so many of these laying around did you try this yet?
Are you running stock or a rom? Might be something with a rom. I remember having a similar issue several years ago with this, i'm pretty sure it was a driver issue, possibly a rom. Heck the micro usb connection on your phone could be full of dust and junk and isn't making a connection.
Click to expand...
Click to collapse
I can see “USB Computer Connection”, changing to PTP doesn't help.
Tried 4 different cables and 3 different laptops, no luck
Running stock ROM installed from Nexus Root Toolkit
In fastboot mode, device manager shows "Android Device" > Google Nexus 4 BootLoader Interface".
Any suggestions on what to do next?

kashsih93 said:
I can see “USB Computer Connection”, changing to PTP doesn't help.
Tried 4 different cables and 3 different laptops, no luck
Running stock ROM installed from Nexus Root Toolkit
In fastboot mode, device manager shows "Android Device" > Google Nexus 4 BootLoader Interface".
Any suggestions on what to do next?
Click to expand...
Click to collapse
1-install lg drivers and also update to twrp 2.8.2
2-take a complete backup of your phone and try some other rom instead of one you are using
3-also update your windows too
4-full wipe your internal partition before installing new rom
5-try some other kernel

can't connect onePlus to computer as USB

Hi all,
I'm having trouble connect my onePlus with a computer, I have tried using my Mac (running El-Capitan) and also a PC (running windows 7)
On the PC I look at the device manager and my OPO is displayed as "Unknown device", I tried to go trough a lot of tutorials and reinstall some Samsung drivers but with not lack.
On my mac I have tried to use "Android File Transfer" application but when I launch it I see this message: "No Android device found Please connect your Android device with a USB cable to get started."
When I plug the OPO to the computer (PC or Mac), I see an icon in the status bar for 1 sec and then its gone.
When I tried to go to Storage -> three dots icon -> USB computer connection nothing happens, I see that the "internal storage bar is turing grey and that it recalculate the storage size of each content type (App, Pictures etc.) but there is NO option to toggle between MTP, PTP or something else.
I'm running CM 12.0 V. YNG11TAS17L (5.0.2) on the OPO with 64GB
Also I have enabled the "Developer options" and there I have enabled "Android debugging" and "Debugging notify"
Please help me, I'm dealing with this issue for some time now.

Did you installed sdk?
Did you instaled prospered 5.1 usb drivers from sdk?
Otherwise install pda+client for windows.

Do I need to install the SDK? is it not enough to just install the phone drivers (in this case the Samsung drivers)? all I want is the be able to access the phone libraries.
Otherwise install pda+client for windows.
Click to expand...
Click to collapse
did you mean installing PdaNet+?

Try the section called "If you cannot get the connection to work" in my OnePlus X rooting guide. It walks you through solving this issue, and will also work on a OnePlus One with Windows 7.

CafeKampuchia said:
Try the section called "If you cannot get the connection to work" in my OnePlus X rooting guide. It walks you through solving this issue, and will also work on a OnePlus One with Windows 7.
Click to expand...
Click to collapse
I have tried to follow the link that you sent but I got stuck on
3. If you still have a yellow exclamation point, then try forcing the driver to install:
In Device Manager, right-click on the device and select “Update Driver Software.”
Select “Browse my computer for driver software”
Select “Let me pick from a list of device drivers on my computer”
Select “ADB Interface” from the list
Select manufacturer “Google”
Select “Android Testing Interface Version xxx”
Click “Next.” If you get a warning, select “Yes” to continue and wait for the driver to install properly.
Click to expand...
Click to collapse
I don't gave the ability to select “ADB Interface” and "manufacturer “Google”", by default the "Show compatible hardware" in check and I only see 1 line with the value "Unknown Device", when I uncheck "Show compatible hardware" I see a list of manufactures but "Google" is not on the list, in the letter "G" I only see "Granite"
Please help me

shlomi_l said:
I have tried to follow the link that you sent but I got stuck on
I don't gave the ability to select “ADB Interface” and "manufacturer “Google”", by default the "Show compatible hardware" in check and I only see 1 line with the value "Unknown Device", when I uncheck "Show compatible hardware" I see a list of manufactures but "Google" is not on the list, in the letter "G" I only see "Granite"
Please help me
Click to expand...
Click to collapse
Did you install the universal driver liked in the instructions?

CafeKampuchia said:
Did you install the universal driver liked in the instructions?
Click to expand...
Click to collapse
Yes, and I restart my PC after that.

Does anyone have any other ideas? is this a OnePlus OR CM issue? can I fixed it by replacing the OS to OxygenOS? also if I just want to make a backup of all the phone (in order to change the OS) is there any way of doing that without fixing the connection? maybe passing the data over Wi-Fi.
Please help me
Thanks

try a few different cables that you know are 'good'

I have tired to use all the cables that I have at home, including the original OPO cable (the red one)

shlomi_l said:
Does anyone have any other ideas? is this a OnePlus OR CM issue? can I fixed it by replacing the OS to OxygenOS?
Click to expand...
Click to collapse
No & no.
JeffDC said:
try a few different cables that you know are 'good'
Click to expand...
Click to collapse
If that doesn't work, try a different computer.