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I work in an IT department, and have the task to figure out how we control the 30 or so HTC legend and Desire's which will be handed out to our employees.
I would like to keep the phones as safe a passible, with centralized management so we can push apps to all phones, locate them, remote wipe and so on.
Problem 1: Does every employee need their own Google account? or can we use the same account on all phones?
it would take a long time creating them and keeping track of all the accounts.
Problem 2: how do we restrict them from installing apps themselves?
haven't found anything on this yet..
Problem 3: Is there any management software out there for android?
so far I am thinking about using Lookout for antivirus and locating lost phones, it does not support remote wipe for android,(it does for win mo). And using appbrain to push apps to all phones. will this work? or are there better solutions out there?
Why don't you guys go with BlackBerry instead? RIM has targetted their OS way more to these kind of business situations.
Anyway, if you have 1 google account for everyone. Everyone will have the same contacts, same calendar and same gmail e-mails.
The company is placed in Denmark, BlackBerry are not available to us, plus the phones have already been bought.
The Google accounts won’t be used for anything else than the market place. Mail, calendar is over exchange webmail.
Will the contacts be a problem?
Contacts won't be a problem if there are no contacts stored in it. Just gotta make sure nobody starts adding contacts in it. Or simply disable contact syncing all together, but you gotta do that on every phone.
I don't know about the other questions.
Ok, good. So no other problems with shared google accounts?
I would disagree with sharing one google account. There are many other aspects of the google account which are shared. Have you thought about cooking your own roms? You could remove the android market (and other apps) and make it more difficult to sideload apps.
I'd definitely suggest this route. Remove marketplace all together and sideload all of your necessary apps from apks.
OldCrowEW said:
I would disagree with sharing one google account. There are many other aspects of the google account which are shared. Have you thought about cooking your own roms? You could remove the android market (and other apps) and make it more difficult to sideload apps.
Click to expand...
Click to collapse
Check out the enterprise products offered by Good Technologies.
OldCrowEW said:
I would disagree with sharing one google account. There are many other aspects of the google account which are shared. Have you thought about cooking your own roms? You could remove the android market (and other apps) and make it more difficult to sideload apps.
Click to expand...
Click to collapse
So it is best to have individual accounts for each and every one of the employees?
Don’t think cooking is an option for us, as it not will be allowed by our operator, with warranty and so on..
I will have a look at Good Technologies, on Monday. Does anyone have any experience with their products?
yes, def no sharing of the accounts. All it would take is one person to mess it up for everyone else. You could get Google Apps account for better management but they cost $$.
OldCrowEW said:
yes, def no sharing of the accounts. All it would take is one person to mess it up for everyone else. You could get Google Apps account for better management but they cost $$.[/QUOTE
Google Apps most definitely. Its the only way for you to control 30 phones ---- if your working for a non-profit, then G-Apps is free. You control Google Apps, then you control the phones by natural subordination.
Any other way is going to weigh a heavy demand on your shoulders, big brother.
Click to expand...
Click to collapse
Googe Apps
kingzion said:
I work in an IT department, and have the task to figure out how we control the 30 or so HTC legend and Desire's which will be handed out to our employees.
I would like to keep the phones as safe a passible, with centralized management so we can push apps to all phones, locate them, remote wipe and so on.
Problem 1: Does every employee need their own Google account? or can we use the same account on all phones?
it would take a long time creating them and keeping track of all the accounts.
Problem 2: how do we restrict them from installing apps themselves?
haven't found anything on this yet..
Problem 3: Is there any management software out there for android?
so far I am thinking about using Lookout for antivirus and locating lost phones, it does not support remote wipe for android,(it does for win mo). And using appbrain to push apps to all phones. will this work? or are there better solutions out there?
Click to expand...
Click to collapse
Its true you need a Google account to set up your phones. However, have you thought about setting up your phones with a Google apps account?
Our company has become very "Google Friendly" as of late. We switched our email server out for a very flexible/scalable Google Apps account.
Instead of giving a gps, phone, and tablet to everyone. We found that all our needs were satisfied with giving everyone a Droid.
I am now in control of upwards 200 phones. All but a few are Android (Droids) all are set up under our Google Apps account. If you talk with your Service provider they should be able to set the phones up for you if you order yours in a bulk order at the same time. And yes everyone will need their own account, you would run into a huge mess if you were only using one account. (email, calender, contacts, and settings would all change with one person adding/subtracting something)
As for managing your users ability to download apps. You could do as suggested and remove the market place after you have installed your needed apps. Or you could limit your users to only downloading free apps. (if you set your phones up using Google Apps they cannot sync a google checkout account to their phone. (Is there a reason you don't want your users to download apps?)
Android 2.2 will give you your other request remote wipe, ease of deployment (exchange account sync), and better security.
If you go with Google you get a great community that will be able to help you out.
Free Apps that may help you out.
instamapper (tracking at its best)
wheresmydroid (turn on gps)
pdanet (internet tether)
barcode scanner
gps (mostly built in)
dropbox (file sharing)
It does take time to set up, but I think you would be very please with the transition.
kingzion said:
I work in an IT department, and have the task to figure out how we control the 30 or so HTC legend and Desire's which will be handed out to our employees.
I would like to keep the phones as safe a passible, with centralized management so we can push apps to all phones, locate them, remote wipe and so on.
Problem 1: Does every employee need their own Google account? or can we use the same account on all phones?
it would take a long time creating them and keeping track of all the accounts.
Problem 2: how do we restrict them from installing apps themselves?
haven't found anything on this yet..
Problem 3: Is there any management software out there for android?
so far I am thinking about using Lookout for antivirus and locating lost phones, it does not support remote wipe for android,(it does for win mo). And using appbrain to push apps to all phones. will this work? or are there better solutions out there?
Click to expand...
Click to collapse
Hello,
Have you found any apps that fit your needs? Do you use them? If no, is your organization still interesting in mobile device management service?
I'm asking because I'm working for http://bloove.com (personal phone management service) and we're going to expand our offer to small and medium companies.
This new service will combine existing contact, sms, phone log and bookmark backup for personal phone with MDM features like centralized app management, location and wipe service etc.
We're looking for early adopters who will have a chance to add their custom requirements to the service and get this service for free for up to six months.
Please let me know if you're interested and want to discuss this further.
Thank you,
Rostislav
[email protected]
So did anyone else notice that the new Market has an account setting? Allows me to select different accounts. Does this finally mean that I can merge two accounts worth of apps? Family style?
dlang123 said:
So did anyone else notice that the new Market has an account setting? Allows me to select different accounts. Does this finally mean that I can merge two accounts worth of apps? Family style?
Click to expand...
Click to collapse
Im not sure if you can merge 2 accounts, They have to have a way of preventing people from signing into a family members account and downloading apps that were bought thru said account. If not then it poses a serious problem for app developers and devs getting paid correctly. Unfortunately I dont have another account to test it on..
Sent from my SCH-I510 using XDA App
"Your application purchases are tied to your Google Account and can be installed an unlimited amount of times on any device." See:
http://www.google.com/support/androidmarket/bin/answer.py?hl=en&answer=113410
It works for watching movies rented on another account, too:
http://www.google.com/support/androidmarket/bin/answer.py?hl=en&answer=1283330
Keep in mind you do still have to add the additional Google account(s) to the phone, meaning the device will have access to all other Google services including Gmail.
so lets say I added my gmail account to my wifes phone and downloaded all the apps I have paid for to her phone..couldnt I just delete my gmail from her phone after and her phone would still have all my apps on it?
The documentation doesn't say, but most likely yes, and it'd be real easy to test it. Just add your account, download an app, remove the account, and see what happens.
Keep in mind, though, that without the associated Google account you won't be able to update those apps -- which is an enormous downside in the long run.
chiahead52 said:
so lets say I added my gmail account to my wifes phone and downloaded all the apps I have paid for to her phone..couldnt I just delete my gmail from her phone after and her phone would still have all my apps on it?
Click to expand...
Click to collapse
I plan on just having a family account to buy apps on, and then add that to all the phones. But it use to be that it had to be the main account.. I haven't purchased any apps yet, recent iphone switcher, but now it appears to not have to be the main account... which is awesome cause google talk only worked with the main.
I have two Gmail accounts on my phone: a personal one and a business one (we subscribe to Google Apps at work). I use all the goodies like calendar and talk on both accounts, so it's important to have both. I put the personal account on the phone first (haven't determined if this matters).
Regardless of which account I make active in the play store, my work account is always selected when I try to make an in app purchase (such as touch recovery from Rom manager or 'unlock full' from Plague Inc and other games).
Are others experiencing this? Anyone know a fix? I just tried on stock jellybean via the following steps:
1. Add personal account
2. Install an app with in app purchase ability
3. Add work account
4. Open play, verify personal account is selected.
5. Try to purchase something 'in app's
6. It shows my work account. Open play store, work account now selected.
I don't do in app purchases much, but they seem to be getting more common, and it's annoying to remove the work account before every purchase.
Sent from my Galaxy Nexus using xda app-developers app
I have this same problem and have not figured out a solution for it. If you've figured out how to fix this, posting the solution would be awesome.
divinemyth99 said:
I have two Gmail accounts on my phone: a personal one and a business one (we subscribe to Google Apps at work). I use all the goodies like calendar and talk on both accounts, so it's important to have both. I put the personal account on the phone first (haven't determined if this matters).
Regardless of which account I make active in the play store, my work account is always selected when I try to make an in app purchase (such as touch recovery from Rom manager or 'unlock full' from Plague Inc and other games).
Are others experiencing this? Anyone know a fix? I just tried on stock jellybean via the following steps:
1. Add personal account
2. Install an app with in app purchase ability
3. Add work account
4. Open play, verify personal account is selected.
5. Try to purchase something 'in app's
6. It shows my work account. Open play store, work account now selected.
I don't do in app purchases much, but they seem to be getting more common, and it's annoying to remove the work account before every purchase.
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
same here
same problem - please post solution!
Just ran into this problem too. My google apps account is automatically coming up for in-app upgrades, even though I don't have any play content (or credit cards or ...) associated with that account. Seems like a major flaw in google play. Can't select the other account, so I can't make any in-app purchases. Only solution (for one upgrade I had to buy) was to delete gapps account, make purchase, then re-add the other account.
Stupid. Please fix this google.
Same problem. I Can't test my own in app purchase for my own app. It keeps on selecting the first account on my phone that's also my developer account. Looks like some sort of bug.
Any progress?
Hi guys, I've noticed the same problem - did anyone get anywhere with it?
I thought it might be related to the order in which the accounts were added so I deleted both my accounts and added just the one that should be used for in app purchases. I then installed Microsoft OneNote mobile and went to its in app upgrade screen. It showed the correct account with payment details for upgrading. When I added the second google account though, the OneNote payment screen refreshed, even without me doing anything or having existed the app or even the payment screen, to show the newly added, wrong account!
So in order to make it work you'd have to remove one account, make the purchase with just one account set up, then add the second account. What a pain!
P3450 said:
Hi guys, I've noticed the same problem - did anyone get anywhere with it?
I thought it might be related to the order in which the accounts were added so I deleted both my accounts and added just the one that should be used for in app purchases. I then installed Microsoft OneNote mobile and went to its in app upgrade screen. It showed the correct account with payment details for upgrading. When I added the second google account though, the OneNote payment screen refreshed, even without me doing anything or having existed the app or even the payment screen, to show the newly added, wrong account!
So in order to make it work you'd have to remove one account, make the purchase with just one account set up, then add the second account. What a pain!
Click to expand...
Click to collapse
what happened when you delete your primary account? I got this warning: "Removing this account will delete all of its messages, contacts, and other data from the phone." and i afraid to lose my data
Did you guys figure out a better way yet?
edw1nyang said:
what happened when you delete your primary account? I got this warning: "Removing this account will delete all of its messages, contacts, and other data from the phone." and i afraid to lose my data
Click to expand...
Click to collapse
Data that was stored in the account is removed from your phone and gets back when you add it again
Still the same. Google is a horrible company when it comes to certain things. A bug like this at Apple would be squashed within a week.
Is there an official bug report somewhere for this to vote for?
divinemyth99 said:
I have two Gmail accounts on my phone: a personal one and a business one (we subscribe to Google Apps at work). I use all the goodies like calendar and talk on both accounts, so it's important to have both. I put the personal account on the phone first (haven't determined if this matters).
Regardless of which account I make active in the play store, my work account is always selected when I try to make an in app purchase (such as touch recovery from Rom manager or 'unlock full' from Plague Inc and other games).
Are others experiencing this? Anyone know a fix? I just tried on stock jellybean via the following steps:
1. Add personal account
2. Install an app with in app purchase ability
3. Add work account
4. Open play, verify personal account is selected.
5. Try to purchase something 'in app's
6. It shows my work account. Open play store, work account now selected.
I don't do in app purchases much, but they seem to be getting more common, and it's annoying to remove the work account before every purchase.
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
Change the main account you want for in app purchases as Default by following steps below and u should do good
To change the default Google account when you are using the multiple sign-in, you need to Sign out of all accounts. Then log in to the Google account that you want to be the default first.
ive also attached an image if it helps:highfive:
shaik_u said:
Change the main account you want for in app purchases as Default by following steps below and u should do good
To change the default Google account when you are using the multiple sign-in, you need to Sign out of all accounts. Then log in to the Google account that you want to be the default first.
ive also attached an image if it helps:highfive:
Click to expand...
Click to collapse
We said about in-app purchase cannot select account in Payment Options. Not on the web.
Solution that worked for me!
Hey Guys,
I had the same problem as you describe, what i did to make it work and not show my work account in app purchases.
1. Delete app
2. install the app from browser where you are logged in to you private account.
3. Enjoy.
Hope with works great for you guys
Roundabout, but it works
what you have to do (seems like last guy was saying this?)
1. is uninstall the app from your phone.
2. the only way to change it is to go from your PC browser (very important!) to play.google.com and log in with the specific account you're trying to use for IAP's on your particular app.
3. you should be able to install the app, then go back to your phone and use the IAP with the correct account.
hope this helps everyone!
solution:
1) uninstall the app
2) go to play store and switch to the account you want to use to pay from
3) find the app in play store and install again
4) make your in-app purchase
divinemyth99 said:
I have two Gmail accounts on my phone: a personal one and a business one (we subscribe to Google Apps at work). I use all the goodies like calendar and talk on both accounts, so it's important to have both. I put the personal account on the phone first (haven't determined if this matters).
Regardless of which account I make active in the play store, my work account is always selected when I try to make an in app purchase (such as touch recovery from Rom manager or 'unlock full' from Plague Inc and other games).
Are others experiencing this? Anyone know a fix? I just tried on stock jellybean via the following steps:
1. Add personal account
2. Install an app with in app purchase ability
3. Add work account
4. Open play, verify personal account is selected.
5. Try to purchase something 'in app's
6. It shows my work account. Open play store, work account now selected.
I don't do in app purchases much, but they seem to be getting more common, and it's annoying to remove the work account before every purchase.
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
YehoshuaL said:
solution:
1) uninstall the app
2) go to play store and switch to the account you want to use to pay from
3) find the app in play store and install again
4) make your in-app purchase
Click to expand...
Click to collapse
Have you tried this yourself? or is this the solution that made the most sense? I ask because this actually doesn't work.
---------- Post added at 10:37 AM ---------- Previous post was at 10:37 AM ----------
robnez said:
what you have to do (seems like last guy was saying this?)
1. is uninstall the app from your phone.
2. the only way to change it is to go from your PC browser (very important!) to play.google.com and log in with the specific account you're trying to use for IAP's on your particular app.
3. you should be able to install the app, then go back to your phone and use the IAP with the correct account.
hope this helps everyone!
Click to expand...
Click to collapse
This worked beautifully, thank you!
Know source of the problem, did not solve it though
Hello guys,
It's my first post here. And I hope this contributes something to solve this problem.
I think the problem lies within the 'all app' drawer of the playstore.
Simply the 'all app' drawer of the main account on which you installed the app first, will connect to the app as long as multiple accounts are available.
You can see it in the playstore in 'my apps' - > 'all apps'.
Usually all once installed apps show up there.
But if you've first installed an app connected to your 'secondary account' on some phone, then install it on a phone with another 'main account' and your 'secondary account', the app will show up only in the 'all apps' drawer of the 'secondary account'.
I hope that was understandable
One similar approach to the former workarounds.
-> You must have a backup of your accounts (titanium backup for example)
-> delete the secondary account
-> install the app (it will show up in the 'all apps' drawer)
-> restore your accounts (the app will remain in the 'all apps' drawer of the main account)
-> the app will connect to the right payment settings while in-app purchasing.
Now if there is any easier way to disable one account during the setup or to just connect the app to the right 'all apps' drawer , the problem should be fixed maybe
Best eazyRidor
vulcZ said:
Have you tried this yourself? or is this the solution that made the most sense? I ask because this actually doesn't work.
Yes. That's what worked for me.
Read the instructions CAREFULLY that I posted and it ought to work for you, too.
Click to expand...
Click to collapse
Uninstall the app
Go to Play Store and switch to the account you want to use to pay from
Find the app and install again
Make your in-app purchase
A long time ago in a galaxy far, far away.... My wife decided to purchase me a brand shiney new Droid 2 as a surprise. The rep @ Verizon typed my email incorrectly, creating a new Google Account for me. Instead of "draexo" the rep typed "draxeo". I did not notice for some time and was purchasing apps under the miss-spelled user name. Forward many years and I still have two Google Accounts. Every ROM I flash, I put in both accounts so that my paid apps would not have to be purchased again. Most of the paid apps under the miss-spelled name are no longer around, however a few key apps are (ROM Manager, SET CPU, TiBu). I would like to finally retire this miss-spelled Google Account. I figured out that to re-purchase the apps would be under 20$ so I am all set to do that. Is there a way, however, to sort out which of my APPS were purchased under which account and which FREE apps were downloaded under which account. I was thinking TiBu would sort by account, but it does not appear to have a filter for Google Account. Any ideas or suggestions I can try?
Thanks
This is a very old problem, and Google isn't fixing it for reasons best known to them.
I have multiple Google accounts in my device, each for a specific purpose. I buy apps using one account, while I use another account for backups, adding devices like earphones, speakers, etc.
The problems experienced are as follows:
1. Some of the apps where I have in-app purchases fail to verify the account. For some apps, uninstalling and reinstalling using the right account on Google Play Store resolves this problem, while for others, the solution is to remove the other accounts one by one, until the app successfully verifies the account used to make the in-app purchases.
2. I bought a new pair of earphones that support Fast Pair. When trying to set it up, it was not showing the account that I wanted to add the device to. The only way was to remove the accounts from the device one by one until the account I wanted to use showed up on the Fast Pair screen.
3. Purchases on Google Play Store: Same problem when Google Play Store shows the wrong account for making a purchase. Only way is to remove other accounts one by one until the one you want is selected.
Google isn't offering a way to simply change the account that the user wants to use for any of the above scenarios.
As far as I have seen, the account used during 1st setup (which is usually used for Backup and Restore) is given priority or used as a Default account. And Google doesn't offer a way to simply change the account when a particular scenario demands it.
Is there a solution to this problem.
Thanks.
If your phone's Android supports multi-user-accounts then create per each user a related account
xXx yYy said:
If your phone's Android supports multi-user-accounts then create per each user a related account
Click to expand...
Click to collapse
That's far from a solution. And my phone doesn't have the multi user feature either.
Does it mean one can't use multiple Google accounts on a device and get things to work as desired?