The problem is I need to refresh the Surface. However, when I do the reset process, it keeps saying "Your device has run into a problem.....We'll collect some data and restart it soon." >"<
Is there any other way to factory reset the Surface?
Thank you !
Are you doing the refresh or reset?
Sent from my HTC One X using xda premium
Related
I have looked through the posts and I did not see this issue previously reported. I let my phone run out of power two nights ago. Ever since then my phone will not lock. If I try to manually lock it, the screen just turns off. If the screen times out, that is all that happens. I have rebooted, both fast and full, no change. Any advice?
Sent from my HTC Glacier using XDA App
try taking the battery out.
Tried a battery pull. The first screen is locked after turning on, but after unlocking, the original problem persists. Thanks. Next idea?
Sent from my HTC Glacier using XDA App
Factory reset or exchange the phone
Foo_Blyat said:
Factory reset or exchange the phone
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Great user name!
hello
hello factory reset
How do your settings look under Security > Lock Phone After? I don't remember what the default setting there was, but if you have anything other than "Immediately" it won't lock until that defined time. For example, I have mine set to 5 minutes so I can still jump into my phone (not literally, of course) after powering the screen off without having to unlock it. It's just a convenience thing for me.
Hopefully that does the trick for you. Keeping my fingers crossed.
So odd. The "lock after" option is only visible if I select a pattern or password. I chose immediately, unselected the pattern, and now the lock works, although that option disappeared again. Thanks everyone for your help, I'll let you know if this holds.
Sent from my HTC Glacier using XDA App
Anyone else having problems with the inspire auto rebooting??
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steveo314 said:
Anyone else having problems with the inspire auto rebooting??
Sent from my SAMSUNG-SGH-I897 using XDA App
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When? during normal use? or after flashing a ROM?
Normal use. Its not rooted at all.
Sent from my SAMSUNG-SGH-I897 using XDA App
Try doing a factory reset.
Sent from my calculator
OK. Have to check with the wife to see if its still doing it on her.
Sent from my SAMSUNG-SGH-I897 using XDA App
I have the same problem, last night it rebooted itself 5 times in an hour and a half! 4 outta the 5 it did it while it was just sitting there on my desk. I'm not rooted myself either.
doost650 said:
I have the same problem, last night it rebooted itself 5 times in an hour and a half! 4 outta the 5 it did it while it was just sitting there on my desk. I'm not rooted myself either.
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If you are within the 30 day return policy, then why not go exchange the phone?
Or, try what I mentioned above. Do a factory reset. Keep in mind, you will lose all your apps and data.
To do a factory reset, you need to go into Settings> SD and phone storage and select Factory Reset on the bottom.
kirk123 said:
If you are within the 30 day return policy, then why not go exchange the phone?
Or, try what I mentioned above. Do a factory reset. Keep in mind, you will lose all your apps and data.
To do a factory reset, you need to go into Settings> SD and phone storage and select Factory Reset on the bottom.
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I'm not within my 30 days, I probably will end up doing the factory reset.
doost650 said:
I'm not within my 30 days, I probably will end up doing the factory reset.
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If that doesn't work, then you can call at&t and do a warranty exchange. You have 1 yr warranty after the purchase date. This one year is if you bought it from at&t and not a second hand purchase.
Hi,
I have a desire S with 2.3.3 and build 1.31.720.2, few hours back I was using it with Gtalk and suddenly it was not responding, not responding as in not able to bring it back from suspended mode. Tried to restart it but get to the HTC welcome screen and then it wont respond i get the HTC jingle but screen has just a backlight no display. Havent done a factory reset till now. Any clue what might have happened yes a tried with battery out also kept without battery for 10-12mins.
It is S-ON
blimey,
I assume that the battery is fully charged? As it sounds like you have a flat battery.
If not plug phone in to charge.
Otherwise, I'd try a hard reset as your next option.
Good luck
Otherwise I'm guessing that it's still well within it's initial warranty.
Sent from my HTC Desire S using XDA App
I finally had to go with factory reset. Good thing is after reset phone automatically reinstalls all the apps saves me a lot of work.
Well I really don't know what might have had happened but just a day before I was trying for a temp root using gingerbreak and I achieved it after that I installed a hacked version of Google navigation from xda, which worked for me... It's just a wild guess that this might have created the issue.
Sent from my HTC Desire S using XDA App
Now that might go some way to explain what you experienced glad that problems is resolved
Sent from my HTC Desire S using XDA App
I have Sony WT19i with 2.3 Gingerbread. Due to some problem Touch screens becomes unresponsive often. Is there anyway I can reboot the device without using touch screen and not removing the battery?
Most android devices allow you to hold down the power button to reset the device. Also some have pin holes in which you can stick a pin in that also can reset the device, however sometimes this method can actually reset all your settings to default.
Sent from my YP-G1 using xda app-developers app
Reboot android 2.3 without using touchscreen
obscuresword said:
Most android devices allow you to hold down the power button to reset the device. Also some have pin holes in which you can stick a pin in that also can reset the device, however sometimes this method can actually reset all your settings to default.
Sent from my YP-G1 using xda app-developers app
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Hi obscuresword,
Thanks for your reply!!
I already tried holding the power button for around 20 seconds. but it didn't worked for me. Also, I cannot find any pin hole in my mobile to reset.
Are you serious lol. That's supposed to be a standard haha even the ps3 can do that. Well if that didn't work and you can't find a reset pin hole you're going to have to pull the battery.
Even if your touchscreen is kind of not responsive try this http://forum.gsmhosting.com/vbb/f778/how-hard-reset-wt19i-1670658/.
Sent from my YP-G1 using xda app-developers app
Hi, from yesterday my mobile is mysteriously displaying a black line in the middle of the screen. I didn't drop my mobile. The black line suddenly disappears and it comes back in a few minutes. Please help me. I have tried safe mode, and cache wipe-out. But the problem still persists.
Tried factory reset?
Sent from my MT25i
Ya will try that
Wii try that dude
kedar a.k.a. 3K said:
Tried factory reset?
Sent from my MT25i
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factory reset not working
Did Factory reset but still the black line appears in the screen
Might be a hardware issue,,try returning to shop?
Sent from my XT1032 using XDA Free mobile app
Definitely a hardware issue, have it replaced