I have a HTC Sensation XE on Orange UK which is not rooted.
Since I've upgraded the phone from Android 2 to 4.0.3, I've been having an intermittent problem with the signal. On a daily basis, I will lose phone signal completely and quite often, the only way to get the phone signal back is to either turn it on and off Airplane Mode or Restart the phone. Sometimes this will return the phone signal, but sometimes it will remain with no phone signal and sometimes, it comes up with an error saying that I don't have a Sim Card in the phone. Eventually, I do get back the phone signal back but I have to leave it alone for about 10-15 minutes if it gets into the "No Sim Card" loop, otherwise everytime I restart it or put it into Airplane Mode, it comes back with No Sim Card.
This normally happens when I'm using the phone, but has happened when I've had my phone in the pocket. It happens in weak and strong signal areas. It's very random. Factory Reset will often have no affect and it's happened when I've had lots of Apps installed, and when I've only had the Factory Apps installed.
I've sent it back to HTC 3 times. They've returned it with re-installing the software. It works again for about 3-5 days, then the problem starts again.
I keep thinking it's an issue with the Sim Card, but the Sim Card works fine in other phones with no issues of signal. I've tried other Orange Sim cards in the phone and they seem to work, but I've never left it long enough to see if the signal crashes. I've spoken to Orange but they say there's nothing wrong with the Sim Card as it works in other phones.
I've looked all over the internet for a resolution. Seen many people having the issue, but unable to come up with a resolution. I'm a little unsure what to do. Anyone having a similar problem, or any ideas what to do next?
Related
I'm having a SIM card issue, but I'm not sure it's specific to the SIM or my phone. Here are the symptoms: my phone randomly loses all it's cell phone bars and 4g, and eventually says no SIM is seated in the device. It sometimes turns into emergency mode, but usually just shows no signal. If I restart the phone, everything comes back just fine for an indeterminate amount of time.
Assuming it was a bad SIM, I went to VZ and got a new one, but the exact same behavior continues to occur.
Any clue what this could be? I'm on 4.1.2.
Two months ago my Nexus 5 would start randomly losing signal or say that there was no sim card inserted. After a few reboots it would recognize the sim and let me use it normally, but when the device gets turned off and turned back on again there would be no signal.
More recently my Nexus 5 just says no sim card inserted but when reinserted it gets detected with no signal. Is there anyway i can fix this issue as i got signal yesterday but sadly restarted my phone because of a graphical issue and i lost the signal again. I have also done a factor reset and re-flashed android. Any help would be useful!
(Yes i have tried other sims and same problems)
Current Network: iD
Other Networks Tried: O2,Orange,T-Mobile.
Since the phone behaves the same way with different SIM cards, it could be a hardware failure with the SIM card reader.
audit13 said:
Since the phone behaves the same way with different SIM cards, it could be a hardware failure with the SIM card reader.
Click to expand...
Click to collapse
But sometimes it will detect the sim and give me a signal and if i restart the phone it will not detect it again. If it was something wrong with the sim reader wouldn't it just not work at all?
Not necessarily because it should always detect the presence of a SIM card, active or not.
Most likely, there's a bad solder joint somewhere, it would work after a few restarts because the metal would expand as the phone heated up and make contact again. You could try to bake the logic board, might fix it. But, realistically, it's a long shot.
Sent from my Nexus 5 using Tapatalk
Hi,
I initially started with a OnePlus One and it came to a point where I would lose reception (Both data and mobile) maybe once an hour. The only fix was to restart the phone. I got fed up with it so I ended up getting a new phone, the Samsung Galaxy S7. It's been 3 days and I haven't found any problems, however, this morning I found my phone to have no reception. I restarted it and it started working again.
Could this be a SIM card problem? WiFi works fine.
Thanks
Not sure about the OPO but i had this happen to me where i lost reception for no more than 30s.
For you to restart the phone to get a reception is news to me and honestly have no idea.
I don't know how easy it is for you but with my operator it is very easy to just pick up a new sim card and ether have the shop to register the new card or do it by myself online. If the card is the same as the one you used with the OPO a new card would be the first thing to test. I have heard of lost reception problems were a sim card has been the culprit.
TastyBiscuit said:
Hi,
I initially started with a OnePlus One and it came to a point where I would lose reception (Both data and mobile) maybe once an hour. The only fix was to restart the phone. I got fed up with it so I ended up getting a new phone, the Samsung Galaxy S7. It's been 3 days and I haven't found any problems, however, this morning I found my phone to have no reception. I restarted it and it started working again.
Could this be a SIM card problem? WiFi works fine.
Thanks
Click to expand...
Click to collapse
Is it the same SIM card from both phones?
Something has to be the same between them, either the SIM, or if it is a different SIM, then your location / surroundings / interference
*Detection* said:
Is it the same SIM card from both phones?
Something has to be the same between them, either the SIM, or if it is a different SIM, then your location / surroundings / interference
Click to expand...
Click to collapse
Same SIM card. My location and surroundings don't affect when I lose reception. It just seems to be random. Both me and my girlfriend have the same carrier (Kodoo). I'd be sitting by my desk for a couple hours and have full bars and suddenly lose reception. Then restart my phone and I get reception back.
TastyBiscuit said:
Same SIM card. My location and surroundings don't affect when I lose reception. It just seems to be random. Both me and my girlfriend have the same carrier (Kodoo). I'd be sitting by my desk for a couple hours and have full bars and suddenly lose reception. Then restart my phone and I get reception back.
Click to expand...
Click to collapse
I'd request a SIM replacement, see if that fixes it, unlikely to be the phone if you have two with the same problem using the same SIM
Hey guys. I have an unusual problem with my phone.
I was using my phone one night while in bed, playing a game that requires online connection when suddenly, my phone slipped from my hands. I managed to save it from falling to the floor, but it hit the wooden frame of the bed in the process. I checked the phone out and noticed no problem with it. The screen was fine, nothing broken on the exterior. So I tried to go back to my game, but it complained that there was no internet connection. That was when I noticed the signal had disappeared and the phone displayed "No service". I tried turning airplane mode on and off........nothing, restarted the phone.........no change. I turned off the phone and went to sleep.
In the late hours of the morning, I switched it on, and was greeted with the "emergency calls only" warning. I tried removing and re-inserting the sim card, restarting the phone and when I tried everything I could think of, I did a factory reset on the phone. Still, nothing changed. So, to rule out the possibility that the service was at fault, I removed the sim and inserted it into my brother's phone. It worked as it should! I inserted my brother's sim into my phone, same thing. At times, I get "No service", at times, "Emergency calls only", even some times, I get "No sim card", when there's actually a working sim card in the phone. These led me to believe the phone isn't detecting sim cards, but sometimes, the phone recognizes my sim card and the signal shows up, but I'm unable to use mobile data connection, make or receive calls or texts, or even dial a code to check my airtime balance.
So I decided it was definitely the hardware that had developed a fault. But then, one day, I went to visit a friend quite far away from where I lived, and I took my phone with me. To my surprise, my phone worked flawlessly there. I was able to use data connection and was getting good speeds. I was able to call and text. I removed the sim and put in another sim and it was the same.........worked flawlessly. Now, I don't know what to think anymore because as soon as I got back home, I was again getting the No service/Emergency calls only warnings, and the same sims work in my brother's phone - my brother lives with me.
** I know (or think) it's not a software problem because it would have been resolved after I hard reset it. Plus, it all started when it hit the bed.
** I know it's not the service in my area because the sim works in my brother's phone and my brother stays with me.
** I can't decide if it's an hardware problem because sometimes it works, sometimes it doesn't.
Some facts about the phone (if it helps)
** The phone is rooted
** It uses a sim tray. The type that allows two micro-sims or one micro-sim and one sd-card.
** The phone gets hot when I use it extensively.
I'd appreciate any help. Thanks guys.
Same thing happend to my phone it would have a mind of its own but it turned out that out in an open field the phone works but if you get any kind of walls around your phone the network wod not work. This is caused by a hardwsre problem took it to the shop and git it fixed.
khalid2882 said:
Same thing happend to my phone it would have a mind of its own but it turned out that out in an open field the phone works but if you get any kind of walls around your phone the network wod not work. This is caused by a hardwsre problem took it to the shop and git it fixed.
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Click to collapse
Thanks for replying bro. I plan to take it out for repairs soon.
Hello!
A while back I dropped my Samsung A71 in water and when I started it after drying it everything appeared to be fine. But after 2 weeks or so a problem with the SIM card appeared. The card gets recognized, and I need to enter my PIN, however, I do not have any mobile data, which obviously is a pretty severe issue since I cannot make or receive calls and texts.
The odd thing is that after 20-50 restarts, it suddenly starts working normally again. This makes me wonder, is this a hardware or software related issue and would it help to install a custom ROM. My phone is rooted since before so maybe there are some mods that could be handy to search for a solution.
I'm very grateful for any help!
Few months ago, I dropped my Galaxy S7 in the water, too. It had some very weird restarts so I teared it down, cleaned it up, then tied it up.
There were two cables I did not tie, thought it wasn't necessary, so when the phone booted, it was just fine, except the network, it was showing "Emergency Calls Only", sometimes shows "No SIM Card".
At first, I thought it was EFS issue, so I tried a lot of recovery methods, none did work, however LTE only mode could receive signal sometimes.
It took me a month to figure out that it was the cables I did not implement.
It's definitely a hardware problem, and it seems like it's just water stuck somewhere between these cables, or near the SIM tray.
Mohamedkam000 said:
Few months ago, I dropped my Galaxy S7 in the water, too. It had some very weird restarts so I teared it down, cleaned it up, then tied it up.
There were two cables I did not tie, thought it wasn't necessary, so when the phone booted, it was just fine, except the network, it was showing "Emergency Calls Only", sometimes shows "No SIM Card".
At first, I thought it was EFS issue, so I tried a lot of recovery methods, none did work, however LTE only mode could receive signal sometimes.
It took me a month to figure out that it was the cables I did not implement.
It's definitely a hardware problem, and it seems like it's just water stuck somewhere between these cables, or near the SIM tray.
Click to expand...
Click to collapse
Thank you so much for the suggestion. I'll see what I can do and hope for the best!