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This is starting to bug me..... for no reason the 4g connection and even when I turn off the mobile network, wait a few minutes and turn it back on, it still wont work until I reboot the phone. Sometimes rebooting it doesn't work and I have to pull the battery.
Anyone know whats causing this? When this is happening I see the ^ arrow on the 4g connection lit up like a christmas tree but nothing is uploading and theres no data connection....... HELP!
Mine dropped Last night for the first time. When I first got the phone it flip from 3g to 4g at my job. Last night finally went dead. I rebooted and still no network. Then I used the new LTE switch to keep it @3g only. It worked.
Sent from my ADR6400L using XDA Premium App
reg83ny said:
Mine dropped Last night for the first time. When I first got the phone it flip from 3g to 4g at my job. Last night finally went dead. I rebooted and still no network. Then I used the new LTE switch to keep it @3g only. It worked.
Sent from my ADR6400L using XDA Premium App
Click to expand...
Click to collapse
Where do you get the LTE switch?
I have seen it step down to 3g and back up to 4g LTE but its just sometimes 4g just chokes for no reason......
Surprise u didn't hear about it. Its a free app. If it was a paid app it would sell like hot bread. Check the market. I can't post a link yet since I'm brand new to the site
Sent from my ADR6400L using XDA Premium App
same issue with mine in Denver
You also go to your dialer and type in *#*#4636#*#* to get to the menu.
same issue here Philadelphia sub
when i bought the phone, it is very easy to get 4G in my home and work
and recently, I only can get 3G in home and 1x in work.
and it is not stable, very easy to drop.
Yea sometimes 4g just hangs and it wont step down to 3g...... forcing me to reboot or hard reset .....
stoneskin2 said:
same issue here Philadelphia sub
when i bought the phone, it is very easy to get 4G in my home and work
and recently, I only can get 3G in home and 1x in work.
and it is not stable, very easy to drop.
Click to expand...
Click to collapse
Hey Stoneskin,
I live in Hawaii and I have the very same issue as well. I picked up 4g easily in the "so called" extended 4g coverage region when I first got the TB. Then about the middle of last week, poof, no more 4g except for in the true 4g areas. My thought is because so many people were having 4g connectivity issues in these extended area, VZW simply stopped allowing it as a troubleshooting measure that apparently is still going on. I brought this up to VZW tech support and they were clueless as usual. I also posted in the VZW Community Forum hoping to get an answer, but none thus far.
you could try dialing ##778# and pressing send, select edit mode, password is 000000 and then under modem settings change it to rev A. then press the menu button to save and reboot. it has helped me out in the El paso area. friend showed it to me the other day Far as i can tell is that it disables the new network that allows voice and data at the same time since that's the only difference i have noticed other than not loosing my connection anymore. I just a heads up this does not work on the latest version of virus rom RC1B3 sensless but did with previous version and several other roms i had tried
thetwiztidfreak said:
you could try dialing ##778# and pressing send, select edit mode, password is 000000 and then under modem settings change it to rev A. then press the menu button to save and reboot. it has helped me out in the El paso area. friend showed it to me the other day Far as i can tell is that it disables the new network that allows voice and data at the same time since that's the only difference i have noticed other than not loosing my connection anymore. I just a heads up this does not work on the latest version of virus rom RC1B3 sensless but did with previous version and several other roms i had tried
Click to expand...
Click to collapse
Thanks for the tip, but it didn't work. VZW must have changed something to where extended coverage area no longer get 4g. Only those in true 4g areas. I really think this has a lot to do with the folks experiencing the constant drop 4g issues. They must have rationalized that if the extended area for 4g is not up to par and forcing 3g would be better. Only way I can explain it. From consistent 4g to only 3g. I sure miss the speeds.
I'm having a problem where my phone will not connect to 4G, it connected fine for about 2 weeks and then it stopped working. I have tried everything I can think of, restores, data wipes, new roms, the new radio, messing with modem settings, but I have had no luck, I'm starting to think that it is just my Thunderbolt and I will have to get a replacement I took this screenshot of the thing i think is werid, the phone recognizes the LTE network but GPRS service is disconnected. If anybody has any suggestions on something for me to try it would be greatly appreciated. Thanks
Flash the new radio that was made available today and see if that changes it. If not factory reset your phone and bring it in and say it stopped working.
schwab16 said:
I'm having a problem where my phone will not connect to 4G, it connected fine for about 2 weeks and then it stopped working. I have tried everything I can think of, restores, data wipes, new roms, the new radio, messing with modem settings, but I have had no luck, I'm starting to think that it is just my Thunderbolt and I will have to get a replacement I took this screenshot of the thing i think is werid, the phone recognizes the LTE network but GPRS service is disconnected. If anybody has any suggestions on something for me to try it would be greatly appreciated. Thanks
Click to expand...
Click to collapse
I been have problems with 4G since Saturday here in San Diego. It has been working fine for 3 weeks up to this point. I have 3-4 bars of 4G, but there's no network connection. The connection does NOT bounce between 3G/1X. It is solid 4G, however on the 4G LTE icon at the top, only the white arrow lights up, never the down arrow. When I run the ping test in the diag screen you posted there, it fails.
I went down to the Verizon store near my house and they had two display Thunderbolts. One of them was having the same exact problem as mine. While I was there, I rebooted mine and it magically started working right.
Then about a hour ago, it stopped working again. Rebooted twice and nothing. Called Verizon tech support just to let them know there might be an issue since my phone and the display phone werent working right. They transferred me to a
"4G specialist" who had me shutdown the phone while he "rebuilt" my account in their system. Booted back up and it works again.. Dont know if something he did fixed it, or the third reboot fixed it.
BTW, my phone is factory stock. Have it set to LTE/CDMA Auto in th phone settings.
Sigh... it's doing it again this morning
Same here, stuck using 3G until further notice.
Sent from my HTC Thunderbolt
Ya this problem is making me mad, I'm going on a trip, and when I get back if I still have problems I will just unroot and get a replacement, I really hope someone knows a fix to this though and posts it
Sent from my ADR6400L using XDA Premium App
My 4g and 3g have been on the outs today here in ohio. Never had the issue before today. I'm assuming its a network issue and not an issue with my phone. And I have the new radio fyi.
Sent from my ADR6400L using XDA Premium App
schwab16 said:
I'm having a problem where my phone will not connect to 4G, it connected fine for about 2 weeks and then it stopped working. I have tried everything I can think of, restores, data wipes, new roms, the new radio, messing with modem settings, but I have had no luck, I'm starting to think that it is just my Thunderbolt and I will have to get a replacement I took this screenshot of the thing i think is werid, the phone recognizes the LTE network but GPRS service is disconnected. If anybody has any suggestions on something for me to try it would be greatly appreciated. Thanks
Click to expand...
Click to collapse
-89 dB is pretty weak. -89 to -93 is what mine is at most places in my house. The only way it will go from 3G to 4G is if I walk over to the bedroom window facing the nearest celltower and then it will go to about -78 and switch to 4G.
When facing the tower do not "cup" the phone because I have seen as much as 10dB loss from my hand being between the phone and the tower.
crazed_z06 said:
Sigh... it's doing it again this morning
Click to expand...
Click to collapse
I have similar issues in San Diego as well. Fortunately I work from home, so I just enable WiFi for now.
Sent from my ADR6400L using XDA Premium App
crazed_z06 said:
Sigh... it's doing it again this morning
Click to expand...
Click to collapse
I can say the same thing in Phoenix.... you have good 4g days and you have bad 4g days. Like yesterday... up then down then up then down then nothing for an hr.... then up and down... an awesome way to tank the battery.
I wish Big Red would make up their minds... and fix these issues.
Same here in scottsdale, shows the 4g icon but there is no data till it switches back to 3g. Maybe just a coincidence but mine started yesterday after upgrading to the new radio and bamf 1.5
Shinanigans250 said:
Same here in scottsdale, shows the 4g icon but there is no data till it switches back to 3g. Maybe just a coincidence but mine started yesterday after upgrading to the new radio and bamf 1.5
Click to expand...
Click to collapse
Same for me in southern Scottsdale. Also started happen with new radio and bamf 1.5.
I'm going back to old radio and 1.4 for now...
crazed_z06 said:
I been have problems with 4G since Saturday here in San Diego. It has been working fine for 3 weeks up to this point. I have 3-4 bars of 4G, but there's no network connection. The connection does NOT bounce between 3G/1X. It is solid 4G, however on the 4G LTE icon at the top, only the white arrow lights up, never the down arrow. When I run the ping test in the diag screen you posted there, it fails.
BTW, my phone is factory stock. Have it set to LTE/CDMA Auto in th phone settings.
Click to expand...
Click to collapse
I'm having the same exact problem you are having in NYC and now in Boston while I am on vacation. If I force the phone to 3G, everything works beautifully, but to get 4G working again, I have to power off and on the phone.
Now, while in Boston, this issue happens when I am in an area of no cell signal (say the parking garage of my hotel) and then walk into an area with cell signal. I'll wake my phone from standby and will not see the 4G symbol, and then the symbol appears, but no data, like what you described.
I wonder if it has to deal with how the phone connects to the towers. Maybe the new radio will fix it? I'm currently on stock since it's still runs pretty damn well.
Just to mention, my phone does not suffer from the cycling issue between 3G and 4G.
Switched to bamf remix 1.5 with the same updated radio and 4g works great now. Kinda like the remix better.. win win
Did you try taking out your batter and sim card... waiting a minute and then putting them back in? I had this problem once where I was stuck in 3G in a 4G area and this is what tech support had me do. I didn't think it would work, but it did!
So I am currently running bamf 1.6.3 and I change kernals a lot, but one thing I can't seem to fix are the data drops. I live in raleigh, so no LTE, and am running the .7 cdma / .6 LTE radio combo. The data drops off a lot, more noticeable when changing towers. Even sitting at home with good signal it will just drop to 1x and is hard to get 3g back without a reboot. Anybody else see this? No reboot problems
So am I the only one with this issue??
Mine drops 3g and 4g for a second or two and then comes back. It has been happening a lot recently.
At one point in time I would have that happen, it was because of a local tower being screwed up. Maybe switch from eHRPD to the standard 3g network? or vice versa?
Had the same issue with 1.6.3 and went back to 1.6.1 and Im fine again. Ill wait for another version before updating again
Having this same problem but I'm on stock and it only happens while I'm on 3G....nothing but problem since I got this phone....did Verizon and HTC test this phone out? Gps problems,reboot problems,data problems,battery...I'm really sorry I left my carrier for this phone.
mbrown3460 said:
Having this same problem but I'm on stock and it only happens while I'm on 3G....nothing but problem since I got this phone....did Verizon and HTC test this phone out? Gps problems,reboot problems,data problems,battery...I'm really sorry I left my carrier for this phone.
Click to expand...
Click to collapse
the NEW 4g network is going to take some time to get running properly and because of that will have issues as will the phones. Not everything works flawlessly off the bat, give time to get everything settled and figured out and it will get perfected.
With all the radio/prl updates they have been doing I wouldnt be suprised if it is caused from that.
I was having the same problem. Disabling eHRPD has seemed to fix it. I still see strange signal drops, but I'm not seeing data drops at all.
It's not a fix, but rather than rebooting, just turn on airplane mode, wait for the airplane icon to appear, and then disable airplane mode. I have the same issue you describe, so I just keep the airplane mode toggle widget on my second home screen panel.
I'm getting very frustrated with the inconsistent data connection on this phone. I halfway considered trying to get VZW to let me swap it for the Droid X 2 when it releases next week.
I have similar problem. I live in Northern CA with 4G coverage. The problem will be like this:
- 4G works OK, data works
- Moments later, 4G icon shown upload activity (arrow up sign)
- Shortly afterwards, no data. Mail, Google Maps, etc. failed
Fix is to turn Airplane mode OR REBOOT the phone. I have tried switching radio mode (using LTE ON/OFF) but to no avail.
I understand 4G is new and so is the phone, but c'mon.. it has been sometime now and we are STILL paying for the service, even when the 4G network is down (few weeks ago) or when the phone loses data.
This happens to me on stock. Will be using 4G and then all data drops, then comes back, then drops, then comes back and repeats the cycle. Rebooting, airplane mode, nothing helps. Eventually it goes back to normal.
My phone went wacky yesterday. 1x and no data for four hours. Spent an hour on the phone with Verizon tech. We did everything possible and nothing. Then it just fixed itself. Had someone with a Droid X in the same room as me with great EV signal. Now the phone is perfect again. I dont get it . I have enabled REV A and now I put it back and that didnt matter.
zx12dak said:
My phone went wacky yesterday. 1x and no data for four hours. Spent an hour on the phone with Verizon tech. We did everything possible and nothing. Then it just fixed itself. Had someone with a Droid X in the same room as me with great EV signal. Now the phone is perfect again. I dont get it . I have enabled REV A and now I put it back and that didnt matter.
Click to expand...
Click to collapse
Mine as well on 1.6.3 bamf remix. i had to keep going in airplane mode. it was stuck on no service or even the 4g icon (not blinking and no service)
We are Guenna pigs....
Since i have gone to the new leaked gingerbread radio not the latest froyo radio but the new gingerbread i dont have data drops
get it here http://www.multiupload.com/KQCRTNALV9
I too had continual problems with data yesterday (on BAMF 1.6.3) in San Diego. Kept switching from 4G/3G/1x. Today seems to be running smooth.
I'm gonna say thank god I'm not the only one, I don't live in a 4g area, yet there's many times my 3g will do the same arrow thing showing up and than everything fails. I'm running the new radio and perfect storm 1.4
, and drods kernel
Sent from my ADR6400L using XDA Premium App
I have been having this problem with both of my Nexus S 4G ever since I got them 2 months ago.
My data drops out frequently and takes a while to get back up. If I have 4G enabled, then I have to manually reconnect it as it will not do it on it's own. This happens inside AND outside. Driving down the road or just standing in one spot.
I've tried all of the radios (basebands) and about 7 different ROMs and versions.
I've refreshed the data profile, PRL, and even tried the roaming Verizon PRL and Hybrid PRL.
Gone back to stock and tried everything from scratch. Still the same problem.
Dallas/Fort Worth Area
Network: Sprint
Baseband: D720SPRKE1
PRL Version: P:40447
I contacted Sprint and they just told me to update the profile & PRL.....
Any suggestions?
I'm not familiar with the CDMA nexus s, but are you able to change APN's? At one point I'd be able to connect to 3g (I have an I9020A), but every minute or so it would drop, so I fixed up the APN's for my carrier.
iv had a few data issues
forcing PRL and account updates has fixed it a couple of times
i'v bought used phones that iv had
to have sprint force update
im on LC1
[altho i cant tell any significant difference here]
and my prl is 61086
[a business account]
im currently on slim
make sure your mobile network
is set to roam
is not set to home only
Am I the only one with this problem? As I'm typing this I lost data but still had 3 bars. I never drop calls but only data.
Help please. This is driving me nuts.
Sent from my Nexus S 4G using xda premium
andrewddickey said:
Am I the only one with this problem?
Click to expand...
Click to collapse
no
i go thru periods of it acting bizarre
try disabling wifi and reboot
this USUALLY fixes mine till wifi is re-enabled
and i drop the sprint connection a few times
riding around
it then fails to re-acquire the IP address.
look in your status and see if you still have an IP
when your data fails
fwiw
I never use Wi-Fi. Ever.
Happens while using both 3G and 4G.
Sent from my Nexus S 4G using xda premium
4G is worthless here...
i dont even bother with the switch
does it do the same thing if you disable 4G?
I almost always have to use 4G (if possible) since 3G speeds are slower than dial-up.
I've tried rebooting and leaving 4G off, and still the same. Even tried going back to Gingerbread.
Sent from my Nexus S 4G using xda premium
andrewddickey said:
I almost always have to use 4G (if possible) since 3G speeds are slower than dial-up.
I've tried rebooting and leaving 4G off, and still the same. Even tried going back to Gingerbread.
Sent from my Nexus S 4G using xda premium
Click to expand...
Click to collapse
If going back to GB doesnt help, maybe it is hardware related?
---===:::Greetzz, jojoost:::===---
Sent from my iPad using Tapatalk HD
This is happening with BOTH of my NS4G.
Possibility that BOTH have hardware defects?
Do a profile and prl update
Hit the thanks button if i helped
R0M CHEF said:
Do a profile and prl update
Hit the thanks button if i helped
Click to expand...
Click to collapse
In the original post, I stated that was one of the things I've done.
have you checked to see if you have an IP address
when data fails?
mine shows "unavailable" when it's wonky
and wont re-aquire till i reboot.
i'v seen this on 2 phones
off and on including on oem 2.3.7
fwiw
andrewddickey said:
Am I the only one with this problem?
Click to expand...
Click to collapse
I have the same problems. From what I understand, its a problem with the hardware. I can confirm that's probably the case, because I've tried many different ROMs (stock, cm, etc...) and they all have the same radio issues (3g/4g and wifi)...
I have an NS4G in the DFW area and haven't seen the issues you're reporting. I'm currently on 4.0.4 with D720SPRLC1 baseband. Maybe I'm just lucky and have a good signal at work and home. It's very rare that I find an area of DFW where I don't get any data signal at all. Not sure what to suggest.
I get random drops too and i hate it. My 3g speeds are fairly good even above 1 mbps. Highest i ever got on 3g was 1.51 mbps
Mine will lose data if I'm in a coverage free area for an extended period of time, when I'm back in range 3g icon will show up just never reconnect. A reboot fixes it
Certain Areas
There are certain areas where I live that data just disappears. Although this is just a network thing I believe. It's weird though when I am driving it's like a 10 second drop and then all is good. Hope you get a solid fix!:victory:
Backup 4g Partition
REMOVED - was a bad idea.
I've actually replaced BOTH of the phones with brand new NS4Gs and they shipped with ICS.
Still the same problem.
This is driving me nuts. I was driving and trying to download Maps for the new phone from the Play Store and it took 6 tries. Kept saying RETRY.
What I've come to believe is happening is:
When 4G connects, 3G disconnects. When 4G drops (which is does frequently), 3G has to reconnect.
***Is there a way to keep 3G "on" in the background while 4G is connected?*** Maybe a way for the radio to transition back and forth?
hi has anyonr else eperiance this same issue. whenever I go to an area that has little signal or turn the wifi off and on my phone resets to 3g. I have to keep going into the apn settings and change it from EHRPD to 4GLTE and then restart my phone. I cant change any of the settings oe delete extra APN's so I posted a screenshot and im hoping someone can help me out. Thanks
Sent from my SCH-I535 using xda app-developers app
plasmasnakeusa said:
hi has anyonr else eperiance this same issue. whenever I go to an area that has little signal or turn the wifi off and on my phone resets to 3g. I have to keep going into the apn settings and change it from EHRPD to 4GLTE and then restart my phone. I cant change any of the settings oe delete extra APN's so I posted a screenshot and im hoping someone can help me out. Thanks
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
not that it helps much, but this is an issue seeming to affect alot of us. I havent been able to correct it yet however. If I find anything out I'll post it.
Just put on airplane mode and turn it back off. Boom your done.
Sent from my SCH-I535 using xda premium
Is that an app you use to change those settings or is that buried somewhere?
Sent from my SCH-I535 using xda app-developers app
I just checked as I haven't seen it yet either. Settings, More settings, mobile network, access point names
Kind of cool. Mine showed the first option chosen but it hope between 3G and 4G as usual. Choosing LTE made no difference for me. I have virtually no 4g signal where I love
Sent from my SCH-I535
xceebeex said:
Is that an app you use to change those settings or is that buried somewhere?
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
Airplane mode is a feature of the phone and turns off all radios. You can hold the power button and choose airplane mode or use the quick toggle in the notification window. Since it sounds like you may be in an area with weak 4G, you can also use an app called Phone Info to set it to CDMA auto (PRL) under Device Information. You can also change it back to LTE/CDMA/EvDO if you want it to switch as normal.
With the Verizon S3, is there the need to do *228 (or *22899) ? I did this every so often on my old HTC Incredible.
frankybeenz said:
With the Verizon S3, is there the need to do *228 (or *22899) ? I did this every so often on my old HTC Incredible.
Click to expand...
Click to collapse
Doesn't work on LTE devices. A reboot essentially does the same thing. Some have recommended pulling the battery with the phone on, removing the sim card for about 30sec and then putting everything back in.
Thanks, I know what airplane mode is, wasn't sure where the APN setting was. I will look in to phone info though.
Sent from my SCH-I535 using xda app-developers app
Are you guys also experiencing the "No Sim Card" and "No Network Connection" issues?
Or is this an entirely different issue?
When this phone goes to 3g, it does seem extra bad on how long it takes to switch back to 4g. i have areas where i live where it goes to 3g when going in between hill (less than a 50 foot stretch) and it will not go back to 4g for over 10 minutes if i dont manually do it. Not to mention my LTE never goes above 10 mbps on the best days
Somewhat related...If you use Anycut to create a shortcut to IOTHiddenMenu, enter the ##DATA# Menu, edit. Under "Advanced", there is an LTE toggle, under "Other" > "HDR/1X" you can set the phone mode, and then under "Other" > "LTE APN Settings" you can somewhat modify the APN settings, reset and discard. If it asks for a password, it's 000000.
I gave these a try. I'm trying to find a way for my phone to favor 4G when there's a 4G signal, no matter how weak.
Yesterday I did a test, 3G with 3 bars vs 4G with 0 to 1 and 4G had consistently faster download speeds and shorter ping times. The upload varied from similar to 3G to slower.
Sent from my SCH-I535
Josolanes said:
I gave these a try. I'm trying to find a way for my phone to favor 4G when there's a 4G signal, no matter how weak.
Yesterday I did a test, 3G with 3 bars vs 4G with 0 to 1 and 4G had consistently faster download speeds and shorter ping times. The upload varied from similar to 3G to slower.
Sent from my SCH-I535
Click to expand...
Click to collapse
probably easier said than done. The phone info app can force LTE but you lose voice and text.
Ya I found that out yesterday when testing speeds. I went to send a text then make a call and no luck
Otherwise 4G service where I live could be excellent at one spot then a mile away no service. If I had excellent 4G consistently I'd consider GoSMS which I believe has the option for data text and also a separate VoIP app
Ah well hopefully something will be figured out eventually. With a strong 4G signal 4G is considerably faster and more consistent than my 20mbps home broadband
Sent from my SCH-I535
send it back
I've had similar issues with my network. I had no 4G in 4G areas, but mainly my wifi would disconnect randomly and 3G also dropped to 1X a lot. I ended up having to send it back and get another one. So far no issues. Also the new ones have an "Updated" sticker on them. I think it was just a software update they applied, but I never got the OTA on my old phone.
lefos123 said:
I've had similar issues with my network. I had no 4G in 4G areas, but mainly my wifi would disconnect randomly and 3G also dropped to 1X a lot. I ended up having to send it back and get another one. So far no issues. Also the new ones have an "Updated" sticker on them. I think it was just a software update they applied, but I never got the OTA on my old phone.
Click to expand...
Click to collapse
Your new phone came with an already updated firmware version I535VRALG1 instead of the original version I535VRALF2.
lefos123 said:
I've had similar issues with my network. I had no 4G in 4G areas, but mainly my wifi would disconnect randomly and 3G also dropped to 1X a lot. I ended up having to send it back and get another one. So far no issues. Also the new ones have an "Updated" sticker on them. I think it was just a software update they applied, but I never got the OTA on my old phone.
Click to expand...
Click to collapse
I'm having the same issue with my second replacement phone... My first one was replaced for an entirely different issue (loose home button).
Did you get the "No Sim Card" notification and "No Network Connection" message?
I think I might have to return this one as well...
PJnc284 said:
probably easier said than done. The phone info app can force LTE but you lose voice and text.
Click to expand...
Click to collapse
Not sure if anyone will have the same luck I have with the "Phone Info" app, but with it I was able to get my 4g service back and my phone is functioning normally again. Just open the app, select Device Information and scroll down to "Set preferred network type" and select "LTE/CDMA/EvDo" then get out of the app.. 4g should return shortly there after. When I looked at it, my device was set to "GSM/CDMA auto (PRL)"