[Q] OTA to 4.1.2 keeps failing - Nexus S Q&A, Help & Troubleshooting

A friend of mine is getting the update OTA but it keeps failing with a red error triangle and an android. So every day it asks her to install the update and each time it fails. Everything is stock, never unlocked, never rooted. Do you think she should try to install it manually? Anyone else had this problem?

Best way to update a nexus is via fastboot. But it requires an unlocked bootloader
Sent from my TH3M3D NEXUS S

Related

OTA failed 4.1

Nexus S i9020A , completely stock, running 4.0.4
Got an OTA update the other day, went through the update, no errors, rebooted, still 4.0.4 ????
System Update shows my phone is currently up to date
It looks like the OTA update failed, but I'm not sure why or how to determine why.
Any help would be appreciated... again, my phone is stock, no custom rom, non-rooted ...
Tbalon said:
Nexus S i9020A , completely stock, running 4.0.4
Got an OTA update the other day, went through the update, no errors, rebooted, still 4.0.4 ????
System Update shows my phone is currently up to date
It looks like the OTA update failed, but I'm not sure why or how to determine why.
Any help would be appreciated... again, my phone is stock, no custom rom, non-rooted ...
Click to expand...
Click to collapse
try to flash CWM via fastboot then update via a zip file throw cwm.
if not u can get ur phone back to clean stock using adb and then u will receive again the ota and u can try to update again
Tbalon said:
System Update shows my phone is currently up to date
It looks like the OTA update failed, but I'm not sure why or how to determine why.
Any help would be appreciated... again, my phone is stock, no custom rom, non-rooted ...
Click to expand...
Click to collapse
It is not necessary to flash in order to get the OTA update again. Instructions to force another OTA update are here (basically: clear data on the Google Service Framework app, this resets the time the phone last checked for an update).
However, I'm facing the same problem and even after re-downloading the 4.1 update on my stock Nexus S, the update still fails. The phone reboots and starts to install the update then shows the dead droid with red exclamation before rebooting to 4.0.4.
I've seen other suggestions to get the device back to stock so I guess that's my next course of action (and likely yours).
Are these instructions appropriate? http://forum.xda-developers.com/showthread.php?t=1785672
I9020A needs two OTA's to get jellybean. The first OTA will make you keep 4.0.4 but will update your bootloader. This first ota, the one I think you got, is about 1MB in size. You will soon get another OTA, this one will bring you to jellybean.
Sent from my Nexus S using xda app-developers app
FirePoncho86 said:
I9020A needs two OTA's to get jellybean. The first OTA will make you keep 4.0.4 but will update your bootloader. This first ota, the one I think you got, is about 1MB in size. You will soon get another OTA, this one will bring you to jellybean.
Sent from my Nexus S using xda app-developers app
Click to expand...
Click to collapse
That is what appears to have happened. I was just confused regarding this and assumed my previous update was to 4.1.
I tried several times to "checkin" and eventually I got the update to 4.1.1 which, unlike the update I did a few days ago,
took longer ( about 10minutes ) to update. I now have 4.1.1 JRO03E , very snappy
Thanks !
No problem, man! Us I9020A's gotta stick together!
Sent from my Nexus S using xda app-developers app

[Q] Error message for Jelly bean OTA

Whenever I try to do the OTA update for Jelly Bean, I get an error message saying that Service is Unvailable, even if I have full reception or Wifi connection. While I realize I can easily update the software using open1your1eyes0 thread, http://forum.xda-developers.com/showthread.php?t=1974114, I'd rather just keep the phone stock for the time being.
Is there a way to overcome this error message? Additionally, for some reason Verizon thinks I'm still using my nexus device and won't reupdate my phone to S3, even though I switched Sims.
I have had the same problem on other phones when i was trying to update. The only solution that i have found to work is a Factory Reset. If you dont want to do that however you can always flash the STOCK update through ODIN and you DO NOT have to root your phone to install the STOCK image. The details are in the link that you posted. Just download #8 it has no root and the stock recovery image.
I activated a new sim and that seemed to do the trick. I'm tempted to root the phone eventually. I've just noticed I've had some GPS and 4G data connection issues after I root my device.

[Q] Updating Verizon Software and Rooted

My phone is rooted but I never installed another rom. I'm still using the one that game with the phone. My phone now wants to install the update and keeps giving me annoying pop-ups. When I try to install the update it always fails. I hate these pop-ups. So how do I update the phone or at least turn those pop-ups off?
Thank you!

ERROR - Update Failed , stuck in boot loop

So, I think the only thing I've done to my phone was root it using this thread:
http://forum.xda-developers.com/z3/general/d6603-5-0-2-flashable-stock-23-1-0-690-t3056361
I've been getting the prompt for the Sony upgrade software OTA thing for a while and just ignored it since I didn't want to accidentally break things.
Today, I decided to try to install it (Maybe it was the marshmallow update). My phone rebooted and is now stuck with an error that looks like this:
ERROR - Update Failed
Anyone have any idea how I can fix this?
Also, how would I go about getting updates either to Android or Sony software without breaking anything?

Issues with manual update installation.

I have been trying to install an update (B405) manually, however as soon as the phone reboots into the updater, it just comes up with an error after around 5 seconds. How can I fix this and install the update? Just letting you know, the phone was previously bootloader unlocked, however was relocked.
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