Hi iv got a HTC ONE S, it is stuck on boot loop is there any way i can get my pictures and data off my phone? thanks
Can you get into the recovery? And are you running a custom recovery?
If you can get into your recovery(cwm or twrp) you can plug it into usb and mount it as usb storage.
If I helped in any way please hit thanks
Just fix the bootloop. Sounds like you gave up on it. Can you get into the bootloader? Hold volume down and power. Till the device shuts off. Then redo that method and poof. Hboot. If you can. What hboot version are you on?
Sent from my HTC One S using xda app-developers app
I have the same problem, phone keep reboot and will not turn on, i can get into recovery, but can not get contact via USB, what am i doing wrong?
Any step by step how to get out pictures before setting it back to factory settings
recovery loop
Just rooted HTC One S TMOUS using Hasoon 2000's tool. tried CWM backup of rooted stock, then followed instructions for PA 2.52 + gapps. Got stuck on PA boot screen. Won't boot all way up.
Phone will only boot into recovery. adb reboot bootloader goes into recovery. can't get into hboot to restore stock using RUU.
Advice?
Thanks kindly.
Same Problem here.
I wanted to join a wifi-network, then the htc freezed and now it's in bootloop.
I still read some oder threads in the internet but not realy good ideas I like.
Does anyone know whats happening in HBoot when I use "Clear Storage"? Does he clear the phone-memory or the SD-Memory? Or anything else?
Bond246 said:
Same Problem here.
I wanted to join a wifi-network, then the htc freezed and now it's in bootloop.
I still read some oder threads in the internet but not realy good ideas I like.
Does anyone know whats happening in HBoot when I use "Clear Storage"? Does he clear the phone-memory or the SD-Memory? Or anything else?
Click to expand...
Click to collapse
did anyone solve this? I have an unbranded unrooted HTC One S that is also stuck in a bootloop. I was just scanning the WIFI networks from settings and then the phone started looping by itself and only stopped after the battery was empty.
The phone is not modified in any way. I can get into hboot with power-volume down but then what? I don't really feel like doing a factory reset. Is there any other way out? Does the factory reset help?
Hi
I had the same problem and fixed it.
I made factory reset, then when i configured my Google account i disables the "sync Internet" Option.
Sent from my HTC One S using xda app-developers app
gingi007 said:
Hi
I had the same problem and fixed it.
I made factory reset, then when i configured my Google account i disables the "sync Internet" Option.
Sent from my HTC One S using xda app-developers app
Click to expand...
Click to collapse
Ya seen someone say that not sure if it was you but also some people have found having to many saved hotspots can also send you into a bootloop.
in my case for sure it was the google account cause i did factory reset, and had no saved hotspots and still it happened when i switched the wifi on\off after the factory reset(i mead got into boot-loop and needed a factory reset).
it is a serious bug\problem - i can't believe this can happen because of such a silly configuration.
the OS of HTC is not stabled at all!
If your bootloader is locked, then you dont have too many options re getting information off of your phone. Someone else may be able to post ideas. A factory reset may be your only option..
If you have already unlocked your bootloader, my suggestion would be to flash the latest TWRP Custom Recovery (google it). You can connect to your computer via usb through TWRP and access your sd card to get pictures, videos etc off of it.
Through TWRP you can also have access to adb.exe (ie using adb.exe commands and not just fastboot.exe commands, and thereby access all sorts of adb related commands (backups, linux shell, etc).
In order to actually fix the bootloop, well, usualy I find this is due to issues with the Kernel and custom ROM you are flashing (either one or the other), and so would reflash whatever worked before (ie a previous ROM or previous kernel).
But if this is all happening on a device you have not rooted nor flashed anything custom... Well, then that is a good question!
AKToronto
gingi007 said:
in my case for sure it was the google account cause i did factory reset, and had no saved hotspots and still it happened when i switched the wifi on\off after the factory reset(i mead got into boot-loop and needed a factory reset).
it is a serious bug\problem - i can't believe this can happen because of such a silly configuration.
the OS of HTC is not stabled at all!
Click to expand...
Click to collapse
Ya I'm not saying what you said is wrong or didn't work for you but I do think I could be right about kongo09 and Bond246 issue since it did happen when dealing with wifi and seen a few people say the same thing.
I am in a bootloop. What i did to get the phone start is just press first down volume button then power button (keep holding them until the phone goes oof). Inmediatily when the phone go off, stop pressing anything. ANYTHING, BE FAST, and it will boot normally. I am now tryying to get the stock recovery to avoid this sht.
gingi007 said:
Hi
I had the same problem and fixed it.
I made factory reset, then when i configured my Google account i disables the "sync Internet" Option.
Click to expand...
Click to collapse
Did the factory reset make you lose all your data? As in: pictures etc? I have read varying stories regarding this, some say you lose it all, some say you don't.
I have some recordings of interviews on there that I really(!!!) cannot lose. Does anyone know if HTC has the possibility to recover files from a phone in this condition?
jazzmijnhv said:
Did the factory reset make you lose all your data? As in: pictures etc? I have read varying stories regarding this, some say you lose it all, some say you don't.
I have some recordings of interviews on there that I really(!!!) cannot lose. Does anyone know if HTC has the possibility to recover files from a phone in this condition?
Click to expand...
Click to collapse
If you unlocked the bootloader then you could flash TWRP which will let you mount SD for the PC.
Darknites said:
If you unlocked the bootloader then you could flash TWRP which will let you mount SD for the PC.
Click to expand...
Click to collapse
Unfortunately not... Unrooted, stock bootloader and all... I spent all day reading threads on different forums, but so far it seems that there is no other solution to this bootloop problem than just doing a factory reset. But like I said, I have some very important recordings on my phone and before I give up on them I want to make sure I tried everything.
If anyone knows of a way to root and flash a new bootloader without wiping all my data in the process, that would be highly appreciated.
Or if anyone knows whether it is possible to somehow approach the storage (maybe through Linux) while the phone is bootlooping (not normally recognized by computer).
But also: I would very much like to hear from people who have done a factory reset from the stock boot loader: has it wiped just your apps and app data? Or has it wiped your files as well (photos, music, recordings etc)?
Like I said: any info would be much appreciated...
jazzmijnhv said:
Unfortunately not... Unrooted, stock bootloader and all... I spent all day reading threads on different forums, but so far it seems that there is no other solution to this bootloop problem than just doing a factory reset. But like I said, I have some very important recordings on my phone and before I give up on them I want to make sure I tried everything.
If anyone knows of a way to root and flash a new bootloader without wiping all my data in the process, that would be highly appreciated.
Or if anyone knows whether it is possible to somehow approach the storage (maybe through Linux) while the phone is bootlooping (not normally recognized by computer).
But also: I would very much like to hear from people who have done a factory reset from the stock boot loader: has it wiped just your apps and app data? Or has it wiped your files as well (photos, music, recordings etc)?
Like I said: any info would be much appreciated...
Click to expand...
Click to collapse
Not much you can do then because even unlocking could wipe SD.
Not sure if its possible with a locked bootloader but you may want to try getting into your bootloader then try typing fastboot boot <working kernel file>
Replace the phrase "<working kernel file>" with a stock boot.img that you know works.
As you can see this command is different from fastboot flash boot <working kernel file>.
This may get you out of the bootloop if you had kernel issues, and may allow you to load a kernel temporarily. Not sure if it works on locked bootloaders but it might.
If all you can access is the bootloader and fastboot, then you really have to play around with fastboot commands. See http://android-dls.com/wiki/index.php?title=Fastboot for the list.
Good luck!
jazzmijnhv said:
Unfortunately not... Unrooted, stock bootloader and all... I spent all day reading threads on different forums, but so far it seems that there is no other solution to this bootloop problem than just doing a factory reset. But like I said, I have some very important recordings on my phone and before I give up on them I want to make sure I tried everything.
If anyone knows of a way to root and flash a new bootloader without wiping all my data in the process, that would be highly appreciated.
Or if anyone knows whether it is possible to somehow approach the storage (maybe through Linux) while the phone is bootlooping (not normally recognized by computer).
But also: I would very much like to hear from people who have done a factory reset from the stock boot loader: has it wiped just your apps and app data? Or has it wiped your files as well (photos, music, recordings etc)?
Like I said: any info would be much appreciated...
Click to expand...
Click to collapse
Stock bootloader, same bootloop scenario - factory reset wiped everything including photos, music, other files. Clear storage seems to keep everything except the installed apps and configuration. It's the 4th time I'm doing it unfortunately :
Related
Hey guys, so I'm worried I might have bricked my One S, or at least messed it up beyond what I can personally repair.
Basically what happened was that I was trying to install the Auto brightness patch (http://forum.xda-developers.com/showthread.php?t=1638559) onto my One S, because I wasn't happy with the batterly life. Stupidly, I tried to install it without checking accurately for matching RUU version numbers. I thought the Virtuous Ville v1.40 ROM I was running had a 1.78 base, but it has a 1.70 one. Still, I figured that in case anything went wrong, I would just make a nandroid backup and restore. Unfortunately this did not work out so well.
My phone got stuck in a boot loop, so I reset it. When I tried to restore my Nandroid backup, I got an error saying "can't mount /sdcard" or something of the sort. Other Nandroid backups had always worked.
I think before entering recovery, I selected "factory reset" on the HBOOT menu instead of "recovery" by accident. It still loaded into the recovery though, so I wasn't sure what I had actually done. If I did press the wrong thing don't know if that somehow messed up the recovery's access to the SD card.
So now I don't know what to do. I don't mind having to reinstall everything and losing my data, I just want my phone to work. Everytime I try to turn it on it gets stuck in a boot loop, and there doesn't seem to be any way I can access my storage for either nandroid nor installing any roms.
Any help would be immensely appreciated.
Sorry guys, false alarm.
For anyone that's curious, all I had to do to fix my problem was simply reflash CWM recovery(interim touch). Not sure what went wrong, but I think that was that fixed it. Unfortunately I lost all my data and customizations(not sure ifbecause of the factory reset in HBOOT or because I also accidentally clicked on "clear storage" >_>) but since i just got the phone a few days ago and have been installing ROMs very frequently, it's no biggie.
Can a mod close this?
napilopez said:
Sorry guys, false alarm.
For anyone that's curious, all I had to do to fix my problem was simply reflash CWM recovery(interim touch). Not sure what went wrong, but I think that was that fixed it. Unfortunately I lost all my data and customizations(not sure ifbecause of the factory reset in HBOOT or because I also accidentally clicked on "clear storage" >_>) but since i just got the phone a few days ago and have been installing ROMs very frequently, it's no biggie.
Can a mod close this?
Click to expand...
Click to collapse
You shouldn't be using the interim release of the touch recovery anymore.
There is an official release now: Official Touch Recovery
And yes, you lost everything because you did a factory reset... it's all in the name you know... 'factory reset' - does it ring any bells?
I'm having the same problem here. I've tried to fastboot flash alternate recoveries and keep getting the sdcard error. I was trying to install cm9 and now phone won't boot and no sdcard!
Any help would be GREATLY appreciated........
Try this: http://forum.xda-developers.com/showthread.php?t=1630459
Sent from my HTC One S using Tapatalk 2
So i must have messed up my phone while using the all in one root unlocker and so on. Im not sure what i did, but i finally got my phone to boot, and now i get no service. Im on tmobile and it says i have no sim card. When i go into about phone it shows baseband unknown.
I really have no idea what to do. Ive never been stuck in this situation. Maybe someone more experienced can point me in the right direction?
any help would be appreciated!
aamzalag said:
So i must have messed up my phone while using the all in one root unlocker and so on. Im not sure what i did, but i finally got my phone to boot, and now i get no service. Im on tmobile and it says i have no sim card. When i go into about phone it shows baseband unknown.
I really have no idea what to do. Ive never been stuck in this situation. Maybe someone more experienced can point me in the right direction?
any help would be appreciated!
Click to expand...
Click to collapse
so furthermore, it looks like i have no data partition anymore, i can go on my chromebrowser on the phone and browse the web but when i try to install anything it says no sdcard. I also cant move anything to the phone via windows, it just freezes even tho i can see the phone and go into the internal storage.
Im really screwed here. Ive also used the fastboot files to flash back to google stock, but for some reason continue to find everything borked.
HELP PLZ!!! ahah
Also, finding that i cant mount any partition, cache, data, anything liek that. It seems like my partitions have been messed up . Not sure how to resolve that
Well it looks like your the first one to brick the nexus 5. If your imei is missing your screwed.
P.S.A DON'T USE TOOLKITS
Sent from my NEXUS 5
Might be helpful to others to explain exactly what you did to your phone.
lafester said:
Might be helpful to others to explain exactly what you did to your phone.
Click to expand...
Click to collapse
He used a tool kit. Who knows what it did to his phone
Sent from my NEXUS 5
I realize that maybe using the toolkit may not have been a good choice but considering im already here. Constructive advice might be a little more helpful... I know that with my old verizon GS3 if i lost my imei/ similar info, i could nv flash myself and get it back in certain cases. Does a similar thing not exist for the nexus 5? Id imagine that a truly unlocked device like this one should have a method to get back from anything?
aamzalag said:
I realize that maybe using the toolkit may not have been a good choice but considering im already here. Constructive advice might be a little more helpful... I know that with my old verizon GS3 if i lost my imei/ similar info, i could nv flash myself and get it back in certain cases. Does a similar thing not exist for the nexus 5? Id imagine that a truly unlocked device like this one should have a method to get back from anything?
Click to expand...
Click to collapse
If you've flashed the stick images and it hasn't fixed it then you might be out of luck. With the n4 there is a thread on how to restore the phone with LG nv flash in download mode. I don't think the tools or files are available yet for the n5 tho
Sent from my NEXUS 5
i dont know what i did, but i restored the factory image one more time, then booted to stock recovery and wiped all partitions. The phone booted and my imei and baseband are back. Working 100% now. Gonna sit out the rooting and so on for now. time to relax for a bit
So you can't fastboot flash anything? Can you fast boot flash twrp recovery from the android SDK on a PC?
Sent from my Nexus 7
aamzalag said:
i dont know what i did, but i restored the factory image one more time, then booted to stock recovery and wiped all partitions. The phone booted and my imei and baseband are back. Working 100% now. Gonna sit out the rooting and so on for now. time to relax for a bit
Click to expand...
Click to collapse
That's how I fixed my N4. I flashed the factory images 3 times.
Glad it's working finally
Sent from my Nexus 7
Ya, fastboot continued to work, and iw as able to flash the factory images.At first those werent fixing anything. the final time i flashed it right before it worked again, i let the phone sit and run the boot screen for about 30 minutes before i went to stock recovery and wiped. Then it booted perfectly.
The previous times i had flashed twrp and wiped which i believe was the cause in the first place.
Thanks all its working perfect now. The device is amazing,!
aamzalag said:
The previous times i had flashed twrp and wiped which i believe was the cause in the first place.,!
Click to expand...
Click to collapse
Sames just happened to me, but I didnt use a toolkit, i did it all manually.
Quick flash of the factory image sorted it. :victory:
UPDATE: Flashed TWRP again....All ok this time.
You guys unlocked the bootloader first right?
Sent from my SGH-I747
This has just happened to me. I have installed the stock images 2 times now.
Is there anything you guys did differently to make it work?
My N5 decided to wipe the baseband and IMEI when I went to wipe the cache through recovery. Tried to reflash factory images 5 times and each time, when the phone boots up, hangouts, camera and gallery apps force close and I still have no network signal or IMEI/baseband.
Worst bit is all I did was wipe the cache partition, done that a million times and never had this problem
Anyone know what i can do?
I've relocked the bootloader for now but I can't call Google because my only phone is the Nexus 5 so that's out of the question.
Edit:
Managed to fix it by using a slightly different set of fastboot commands.
Here's what I did:
adb reboot bootloader
fastboot flash bootloader bootloader-hammerhead-HHZ11d.img
fastboot reboot-bootloader
fastboot flash radio radio-hammerhead-M8974A-1.0.25.0.17.img
fastboot reboot-bootloader
fastboot -w update image-hammerhead-krt16m.zip
fastboot reboot-bootloader
That worked for me
WRAITH07 said:
My N5 decided to wipe the baseband and IMEI when I went to wipe the cache through recovery. Tried to reflash factory images 5 times and each time, when the phone boots up, hangouts, camera and gallery apps force close and I still have no network signal or IMEI/baseband.
Worst bit is all I did was wipe the cache partition, done that a million times and never had this problem
Anyone know what i can do?
I've relocked the bootloader for now but I can't call Google because my only phone is the Nexus 5 so that's out of the question.
Click to expand...
Click to collapse
After you flash the factory image, boot into recovery and do a factory reset.
You mentioned a cache wipe. Was this in CWM or TWRP? My N5 hung trying to do a cache wipe in CWM. After rebooting the sdcard was inaccessible. The solution was to flash TWRP from fastboot, and do an advanced wipe of only the cache, and give it TIME. Like 5-10 minutes. After another reboot I had the sdcard and radio back, but some write permission issues. One more reboot and everything was ok again.
Sent from my Nexus 5 using Tapatalk
cmstlist said:
You mentioned a cache wipe. Was this in CWM or TWRP? My N5 hung trying to do a cache wipe in CWM. After rebooting the sdcard was inaccessible. The solution was to flash TWRP from fastboot, and do an advanced wipe of only the cache, and give it TIME. Like 5-10 minutes. After another reboot I had the sdcard and radio back, but some write permission issues. One more reboot and everything was ok again.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
I had this issue while wiping cache in TWRP 2.6.3.0
Sent from my Nexus 5 using Tapatalk
Recently I unlocked bootloader, installed twrp and succesfully rooted my device, but while I was tinkering with my device I accidentally wipe all data, partition, etc in TWRP now I guess I wiped out everything including OS !!!
How can I restore ? Do I need to flash new hammerhead image ?
Right now I'm following this tutorial
http://forum.xda-developers.com/showthread.php?t=2513701
It'll be great if anyone of you can point me right way.
You can just flash any custom rom using this
http://forum.xda-developers.com/showthread.php?t=2575150
Or
Follow the thread you posted to restore a factory image..
But restoring a factory image will unroot your device..
You have twrp so the first thing you did was make a nandroid, right? Live and learn.
Thanks for the help, I just flashed new image. Everything works good except wifi, random drops + slow speed.
I contacted google for replacement and they send me RMA form. Unrooted the phone, bootlocker locked + flag reset.
Thanks for the help, I just flashed new image. Everything works good except wifi, random drops + slow speed.
I contacted google for replacement and they send me RMA form. Unrooted the phone, bootlocker locked + flag reset.
Huh? You're doing an RMA why?
sent from my hammerhead
albertpaulp said:
Thanks for the help, I just flashed new image. Everything works good except wifi, random drops + slow speed.
I contacted google for replacement and they send me RMA form. Unrooted the phone, bootlocker locked + flag reset.
Click to expand...
Click to collapse
Why are you rma'ing it. Was wifi messed up before you erased everything?
jd1639 said:
Why are you rma'ing it. Was wifi messed up before you erased everything?
Click to expand...
Click to collapse
Before rooting wifi problem was rarely occur now after rooting problem arise more frequently, now even after unrooting wifi is super slow sometimes not even connecting. I hate RMAing but seems like no other way.
http://forum.xda-developers.com/showthread.php?t=2586410
jd1639 said:
You have twrp so the first thing you did was make a nandroid, right? Live and learn.
Click to expand...
Click to collapse
Awesome advice. I made a nandroid of my N5 first thing after getting all my apps straight. Playing with flashing a rom in TWRP I did a manual "wipe data" which proceded to wipe out the entire SDCARD in the process including my nandroid. Sooooo.... Yes, make a nandroid but also back it up to your computer or dropbox right away.
albertpaulp said:
Before rooting wifi problem was rarely occur now after rooting problem arise more frequently, now even after unrooting wifi is super slow sometimes not even connecting. I hate RMAing but seems like no other way.
http://forum.xda-developers.com/showthread.php?t=2586410
Click to expand...
Click to collapse
Don't RMA it, there's nothing wrong with the hardware. All you have to do is reflash the factory image. If you didn't know what you were doing, you shouldn't have been messing around with your phone in the first place. Reflash your phone back to its factory state and next time do your homework before you start tinkering. People like you are going to cause Google to change their return policy so that returns are much more heavily scrutinized.
BirchBarlow said:
Don't RMA it, there's nothing wrong with the hardware. All you have to do is reflash the factory image. If you didn't know what you were doing, you shouldn't have been messing around with your phone in the first place. Reflash your phone back to its factory state and next time do your homework before you start tinkering. People like you are going to cause Google to change their return policy so that returns are much more heavily scrutinized.
Click to expand...
Click to collapse
Before rooting wifi problem was rarely occur now after rooting problem arise more frequently, now even after unrooting wifi is super slow sometimes not even connecting. I hate RMAing but seems like no other way.
Click to expand...
Click to collapse
You know how to read right ? also I did reflashed to stock image and unrooted + locked bootloader but problem persists, what do you propose I do now ? I started loving my phone now I'm getting new one, it's hard for me too, it's like adopting a son.
So I'm S-off, Firewater, SuperSU, CWM, stock software, I have not loaded a ROM, fastboot flashed the nohbootimg firmware update, added the HTC browser, and flashed the OTA-killer.
Can I do a Factory reset without it messing something up? I'm having 3 issues that I want to see if a reset will fix, one is my alarm clock keeps turning itself off, another issue is that when I turn the phone on it seems to take a long time to "Prepare Sim card" , and the last issue is that I get a email "login failed" notice which is poping up before the phone starts seeing the data connection.
Thanks
Dragbike Racer said:
So I'm S-off, Firewater, SuperSU, CWM, stock software, I have not loaded a ROM, fastboot flashed the nohbootimg firmware update, added the HTC browser, and flashed the OTA-killer.
Can I do a Factory reset without it messing something up? I'm having 3 issues that I want to see if a reset will fix, one is my alarm clock keeps turning itself off, another issue is that when I turn the phone on it seems to take a long time to "Prepare Sim card" , and the last issue is that I get a email "login failed" notice which is poping up before the phone starts seeing the data connection.
Thanks
Click to expand...
Click to collapse
If you are simply stock and rooted... you can factory reset using CWM without any issue.
Worst case scenario if you are backed up...
http://forum.xda-developers.com/showthread.php?p=52115727
Since you have not installed a ROM I would think a factory reset would be a good first step. You will probably lose some if the customization you have done, but I wouldn't think you would lose root or anything like that. I believe a reset will just wipe the data partition ( maybe dakvik and cache as well).
Sent from my VZW HTC One (M8)
dottat said:
If you are simply stock and rooted... you can factory reset using CWM without any issue.
Worst case scenario if you are backed up...
http://forum.xda-developers.com/showthread.php?p=52115727
Click to expand...
Click to collapse
Thanks! Just curious, I'm trying to learn as fast as I can , how does CWM reset differ from the the stock one?
And do you think that the CWM reset could help with the issues?
Dragbike Racer said:
Thanks! Just curious, I'm trying to learn as fast as I can , how does CWM reset differ from the the stock one?
Click to expand...
Click to collapse
They both typically wipe the same partitions however the stock recover also resets some radio elements which is why you will always see me suggest to someone with radio issues to do a factory reset from stock recovery.
Sent from my HTC6525LVW using Tapatalk
I used the reset in CWM and I'm going through the setup now, I guess we'll see if this helps. Thanks guys!!!
Well the alarm is staying on so far and I'm not getting the email login failure but I think I lost my CWM, guess I'd better reload it.
Interesting, I can't seem to get into my hboot mode? hmmmm
nevermind, I'm a dolt, forgot to turn off fast boot and I Still have CWM but when I select reboot I get a message "Root access possibly lost. Fix?" Anyone know what this could mean? Should I Pick "Yes - Fix Root" . I'd assume so, what the heck lets see what happens. lol
im new to all this rooting and flashing stuff and i did search quite thoroughly before resorting to posting on here. Ok so somehow i rooted and took the system app TextNow off of the phone since then ive tried hard resetting but now all the phone does after booting it has a little txt box that pops up over and over so much so that its impossible to do anything but power down and it reads" unfortunately TextNowOOBE has stopped...... Ok" . How can i fix this.... Ive reset the phone through recovery and cache partition both have been wiped. Plz someone help me
sjrjr4364 said:
im new to all this rooting and flashing stuff and i did search quite thoroughly before resorting to posting on here. Ok so somehow i rooted and took the system app TextNow off of the phone since then ive tried hard resetting but now all the phone does after booting it has a little txt box that pops up over and over so much so that its impossible to do anything but power down and it reads" unfortunately TextNowOOBE has stopped...... Ok" . How can i fix this.... Ive reset the phone through recovery and cache partition both have been wiped. Plz someone help me
Click to expand...
Click to collapse
#1 rule make a backup in recovery before tinkering
Aside from restoring a backup, the easiest way to get your phone working again would be to flash a fresh ROM. For example, Albertos AOSP is quite stable and up to date. You will need that ROM.zip and a compatible gapps.zip. wipe everything clean and flash those in recovery.
You will lose all your data.
I do not know what TextNow is, but if you need the "stock ROM" you may need to restore factory firmware via PC- you will lose all your data
What exactly are you trying to do?