Database Info

Probable long shot - cisco wifi no internet

Probably a long shot with the lack of activity on this forum.
I have a cisco wifi access point on wpa-wpa2-tsk at work. It has a simple wpa key and no additional logins needed to connect.
Laptops and iphones connect fine to it with absolutely no problem.
However my desire connects but has 0 internet connectivity.
Any ideas on this? ive read alot of issues with getting through additional security authentications on other android devices but theres no further authentication or mac filtering on this hub yet theres no internet connevtivity.
Ive checked the Ips dns and gateways and it retrieves them all from the DCHP fine also.
Hoping anyone can shed some light - other wpa networks such as my home network work perfect - i dont have any access to this router config but as i said iphones work fine on it lol.
Thanks

Have you tried enabling "Best Wi-Fi performance" in the Advance settings within Wifi Settings?

indeed i have however i thought that was more of a signal power booster rather than anything else and the hub is on my desk and giving me a full signal (just no data connection).
Its funny the desire actualy holds the wifi conneciton at a greater distance than the iphone 4 yet cant access the internet rendering it useless lol.

i think this is a deep wifi driver issue.

wired
did you try change security level (eg only wpa, not wpa2 - or for testing: non)
My desireS works on wpa2 - but had problems with an win-phone in former times with wifi - and that helped...
Or did you lock any ports?
Tried to update the router-firmware? (that helped a friend with an iphone)

its a work router so unfortunatly i dont have that kind of access to it. I guess a firmware update or muddling about would work, but its frustrating that iphones connect fine and super duper android doesnt know what to do with it.
I dont expect a fix any time soon on this.

Here the same problem with using my desire on a speedtouch modem. Nothing worked I switched off the modem and turned it on again. It works very good now.

dbox2 said:
Here the same problem with using my desire on a speedtouch modem. Nothing worked I switched off the modem and turned it on again. It works very good now.
Click to expand...
Click to collapse
so is it working now on speedtouch? what did u do more than restarting the modem ? please
I have the same problem with my speedtouch and I did return the modem to Factory sittings. There was no passwords or anything, I did also disconnect all devices on the network and Nothing seems to work with me ( the same problem I got on 2.3 on my Desire HD) , so that give me a little hope in solving this problem by updating or downgrading
And Since no one manage to root the desire s (with s-on), that just leave no options for me right know :/
___
I did contact HTC care but still waiting their response
___
EDIT: HTC responded to my problem by simply asking my to "reboot the phone and trying again, if problem exists contact us again" .... Are they serious ??!!

I have a speedtouch modem also but no sucess with reseting it .

WiFi problem
Hi there,
I'm experiencing the same problems with my Speedtouch router at home while the routers at my office (Sitecom and some other brand) work fine.
Connection gets established, but no data will be transferred.
Before my update from Froyo to Gingerbread, all was fine...
Hope some solution will be found soon.
Regards,

Guys ..
I've just got one ( using speedtouch 585 )
what I did is:
1. connect to network, then go to the network sittings and use Fixed IP for the device u want
2. on the phone go to: sittings > wireless & N... > Wi-Fi settings > Advance
3. check " Use static IP " and fell in ur network infos
* IP address ( u can find it in your router or long-press to get ur network info from ur phone)
* Gateway : 192.168.1.254 ( I'm using this one from the link above " don't know way" )
* Netmask: 255.255.255.0
* DNS1 & DNS2 from ur ISP or u can find it in the router
4. Save then u can go online .. working so far everywhere including market and maps and should work with everything else
Hope it helped ( my original post HERE )

[Q] Google Earth not loading on Asus Transformer Andoid Honeycomb 3.0.1

Hi,
I have an Asus Tablet running Android Honeycomb v3.0.1. I have installed Google Earth v2.0.1 in it. But whenever I open the Google Earth Application, It waits on the main app screen for 15 seconds, then gives me this error message:
"Alert !
Google Earth can't connect to the network right now. Please quit and try again later."
Just FYI, I do have WIFI connected and running while opening this app. I have been getting this error since the time I bought my tablet (10 days ago). I have tried uninstalling and re-installing this app, but to no avail.
Waiting for a useful reply. Its a shame I am not able to access such a wonderful app on a nice 10inch screen.
Thanks.

2.0.1 works fine on mine. Strange.

Works fine for me too...

the_m_factor said:
Hi,
I have an Asus Tablet running Android Honeycomb v3.0.1. I have installed Google Earth v2.0.1 in it. But whenever I open the Google Earth Application, It waits on the main app screen for 15 seconds, then gives me this error message:
"Alert !
Google Earth can't connect to the network right now. Please quit and try again later."
Just FYI, I do have WIFI connected and running while opening this app. I have been getting this error since the time I bought my tablet (10 days ago). I have tried uninstalling and re-installing this app, but to no avail.
Waiting for a useful reply. Its a shame I am not able to access such a wonderful app on a nice 10inch screen.
Thanks.
Click to expand...
Click to collapse
Im having the same issue :-(

Same issue with mine. Cannot connect to the network.
Have uninstalled and reinstalled as well.
Between this and the backlight bleed i'm none too happy. With all the good reviews this thing has been getting i'm a tad disapointed.

Just did the 3.1 update and it's still not working. Anyone have any ideas how to get google earth working? Every time it's cannot connect to network.

Have you tried master reset?

no i didn't try a master reset. Google earth was like the second or third thing i put on this after i opened the box and it didn't work straight off. I've seen a few other posts around the web as well with people with the transformer and this same problem and not one solution.

I would give factory reset a try...
Sent from my Transformer TF101 using XDA Premium App

you can try to clear the cache of Google earth through the applications option in the configuration menu. That trick did help me a couple of times when apps did not work!

Ok did a factory reset. Went through the initial setup and the FIRST and only app i installed was google earth. Still the exact same problem. Cannot connect to the network.
The other computers on my network can access google earth fine but they are hard wired to the router. I just tried my phone over wifi and it can't connect either so it has to be something with my wifi settings on my router. But i'm stumped as to what it might be. Everything is set pretty much default. UPNP is on, just using wep for security.
Any ideas?
** Update
Stumbled onto another thread for a similar problem. I changed my DNS server in my router to googles DNS and suddenly it works. I don't even claim to understand why. Wired computers were fine, anything wireless didn't work until i switched the DNS server away from my ISP to google's. Any possible reason for this?

Your ISP is filtering/throttling.

Hmm, I'm also having this problem too. GE works on my wifi from my PC, and my phone, but not on my pad. I've tried changing the DNS in my router to google's (8.8.8.8 & 8.8.4.4), but still the same.
If I tether to my phone through 3G, works fine on the pad. Must be something with my router/network, but when it works on my PC & phone on wifi, I can't figure out why it won't work on the transformer!
Any solutions/ideas??

swampthing1117 said:
** Update
Stumbled onto another thread for a similar problem. I changed my DNS server in my router to googles DNS and suddenly it works. I don't even claim to understand why. Wired computers were fine, anything wireless didn't work until i switched the DNS server away from my ISP to google's. Any possible reason for this?
Click to expand...
Click to collapse
It sounds like your ISP is unable to resolve the google earth server's address.

Thanks for the response, but if was an ISP problem, wouldn't that also mean my phone and pc would have the same problem?
I'm far from being any way knowledgeable when it comes to networking, but I thought that would be the case??
C.

Same problem here.
An of course Google Maps works on the TF101 (it should look at same servers...), and Google Earth works on other PCs & telephones connected to same home network, so ISP DNS is not the cause.
g.

jerrykur said:
It sounds like your ISP is unable to resolve the google earth server's address.
Click to expand...
Click to collapse
No don't think that's the case. Every other computer on the same network was able to access it just fine through the same router and same ISP. It was only my phone and TF101 trying wirelessly. Even another wirless computer on the network was able to access it, it was ONLY the android devices that were having a problem.

Same hare, not working on the transformer, but i have no problems on any other device`s i own...
Sent from my Transformer TF101 using XDA Premium App

I've managed to try my pad on another wi fi network & it works fine on that system, but not on my home network, which will support Google Earth on my phone & PC, so the problem must be router/network related, but I'm damned if I can figure it out.
C.

Colmb said:
I've managed to try my pad on another wi fi network & it works fine on that system, but not on my home network, which will support Google Earth on my phone & PC, so the problem must be router/network related, but I'm damned if I can figure it out.
C.
Click to expand...
Click to collapse
Have you tried what i did to see if it works for you as well? Go into your router and find the section regarding DNS and switch it to 8.8.8.8 and secondary 8.8.4.4 and see if it works.

WiFi connectivity issues

Just received my Nexus 5 today and I'm noticing some strange connectivity issues while on WiFi. Some apps would complain network is unavailable, Facebook would load with no pictures, etc. This happens randomly, sometimes after few minutes others - an hour(s). Rebooting the phone or even cycling WiFi off/on usually recovers it, until it happens again. Cellular data works fine all the time. It can't be the WiFi network I'm connecting to as I have a myriad of devices that have worked and continue working without any problems.
I tried 3 other WiFi networks (different routers) with different configurations of encryption as well no encryption, switching between 5GHz, 2.4GHz, no matter what, problem occurs sooner or later.
Noticed on Google support forums few users describing exactly the same issue, surprised I didn't find reports here on XDA. Maybe not many people got their phones yet.
Anyone else getting the same "treatment" from their new Nexus 5?
Sent from my Nexus 5 using Tapatalk

I am seeing exactly the same thing. Wifi will work great, then all of a sudden, nothing. Stays that way for a couple of minutes, then all of a sudden it works again.

How many bars does the sifi icon show ?

Number of bars doesn't matter. I can have full bars sitting a meter from the router and issue would happen anyways.
I tried playing with WiFi optimizations in advanced settings to no avail unfortunately. Hopefully this is a bug that Google can quickly fix with a software update
Sent from my Nexus 5 using Tapatalk

Same here. Got my N5 yesterday and experienced the same at home. Same for my brother.
Hope that gets clarified soon. Not the nicest feeling having a new phone with that (or any) kind of issue...

Yes, my N5 started doing the same on my home wifi connections (using Apple's Airport Extreme 2.4/5GHz router).
The Playstore or Youtube apps would not display images or take forever. When I switched wifi off those apps worked fine.
I got it working again when I "forgot" my wifi setting for the 2.4 and 5Ghz channels then reconnected to the 2.4. I'll let that run for a day or so then try activating the 5Ghz.

Hmmm... This may have been what was going on here...
http://forum.xda-developers.com/showthread.php?t=2516307

Is it similar to the issue I described?
http://forum.xda-developers.com/showthread.php?t=2515635
I usually don't have connection issues outright, but do have issues reconnecting. However I did notice I list connection overnight after I went to bed.
Sent from my Nexus 5 using xda app-developers app

Nah. Its no connection issue. We can connect easily and have full signal bars, but still no connection randomly for a couple of minutes.

Boonyard said:
Hmmm... This may have been what was going on here...
http://forum.xda-developers.com/showthread.php?t=2516307
Click to expand...
Click to collapse
Sound like it - yes.
pinksoviet said:
Is it similar to the issue I described?
http://forum.xda-developers.com/showthread.php?t=2515635
I usually don't have connection issues outright, but do have issues reconnecting. However I did notice I list connection overnight after I went to bed.
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
Hmm - no I don't think that's the one. Phone connects fine, just over time randomly does this thing with the connectivity issues.

--EDIT
OOPs my mistake...
I looked in Setting/Wifi/Advanced ...
I turned OFF "Avoid Poor Connections"
and everything seems to work the way i want ( when i tell it to go to Wifi, it does that )
--EDIT end
i added star to this issue because of same problem . If enough stars get added Google may get on it.

(Didn't know if I should create a new thread for this as it is a wifi issue but seems to be soemthing different than what the OP decribed, my issues are related only to playstore app downloading)
I too am having terrible wifi issues on my new Nexus 5. But mine are different from those described here I think. Whenever I cycle through the wifi, turn it off and on again it doesn't fix the problem (not temporarily and ofc not permanently)
When browsing the web, the play store and mostly everything it works great and is very fast, BUT when downloading or updating an app the wifi speed is practically non-existant.
Sometimes showing that it will take 25 hours to download a 25mb app :S
This while my Galaxy Nexus on the same wifi network is as speedy as ever.
I have tried factory resetting my Nexus 5, I have cleared the cache and data of the play services app and of the play store app, I have tried changing the wifi bands (from auto, to 5 to 2.4 and back to auto), I have turned off the wifi optimization, but none of those things helped. I even tried some DNS HSPC wifi settings thingy I read here
That didn;t help either.
I have unplugged my router and replugged it in but that didn't help either.
I literally had to leave my brand new Nexus 5 downloading all night just so that it could install the apps I wanted on it. So far for playing around with the phone on day 1
What makes it even weirder is that occasionaly the wifi issues resolve itself and I can get good download speeds for several seconds or sometimes up to a few minutes, but then right after it is straight back to crap speeds. Some other reported that only while making a portion of the map available offline in Google Maps their app download speeds were great, but that didn't work for me either.
I don't know what to do and if it is a hardware issue or a software issue. Please help me.
Below some info that might be useful to helping me solve this.
White Nexus 5 32GB
Bought from US play store
Shipped to and using it in the Netherlands
Currently does not have a SIM card inside (that is still in my Galaxy Nexus till the wifi issues are resolved)
Unrooted, only installed the mandatory update during the setup
All apps downloaded are apps that are also on my Galaxy Nexus which works without a hitch
Any and all suggestions/ideas/help are welcome

I think the problem somehow related to DNS. I found that if I configure static IP settings and point DNS to Google's instead router's, things work normally. I reconfigured my router to advertise 8.8.8.8 and 8.8.4.4 as DNS servers for the DHCP and now for over 24 hours I haven't experienced the disconnection issue.
If your router cannot be reconfigured, try assigning static IP settings and Google's DNS to see if it helps.
I still believe that's a software bug on the phone, we can't blame a device (the router) that has worked for years and works fine with everything else but the Nexus 5, being at fault.
Sent from my Nexus 5 using Tapatalk

I currently can't reconnect to my Wi-Fi at home as it's stuck showing the last scan I did some 40 miles away at a shopping centre earlier today.
Of course none of these networks are now present, yet all mine are shown as not found!
Guessing a reboot will fix it as toggling Wi-Fi didn't. Mobile data is working fine.

leobg said:
I think the problem somehow related to DNS. I found that if I configure static IP settings and point DNS to Google's instead router's, things work normally. I reconfigured my router to advertise 8.8.8.8 and 8.8.4.4 as DNS servers for the DHCP and now for over 24 hours I haven't experienced the disconnection issue.
If your router cannot be reconfigured, try assigning static IP settings and Google's DNS to see if it helps.
I still believe that's a software bug on the phone, we can't blame a device (the router) that has worked for years and works fine with everything else but the Nexus 5, being at fault.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Not as tech as I want to be, so could you explain to me what the difference is in setting the DNS to Google's instead of routers? I have no idea what DNS is/does so what happens when you point it soemwhere else?

WORPspeed said:
Not as tech as I want to be, so could you explain to me what the difference is in setting the DNS to Google's instead of routers? I have no idea what DNS is/does so what happens when you point it soemwhere else?
Click to expand...
Click to collapse
DNS stands for Domain Name Service. What it basically does is to translate those easy to remember names such as www.Google.com to the actual numeric address (also called IP address) of the server that serves that site on the Internet. Home routers almost always sport built-in DNS service to speed up name translation requests from internal devices. What I figured is going on on the nexus 5 is it "doesn't seem to like" some DNS servers. Works fine with some, doesn't with others. What happens is at one point, for whatever reason, it stops being able to translate names to addresses and as result "decides" there is no working connection as it fails to connect to the corresponding servers. Google hosts publicly available DNS servers with the easy to remember IP addresses of 8.8.8.8 and 8.8.4.4 which apparently Nexus 5 doesn't have problem working with. Once it gets "instructed" to use them instead router's, everything works fine.
At least that's what I figured is going on so far.
Sent from my Nexus 5 using Tapatalk

BTW, just found one small and very useful app that can display information about WiFi connection as well as DNS servers associated to it.
Sent from my Nexus 5 using Tapatalk

leobg said:
DNS stands for Domain Name Service. What it basically does is to translate those easy to remember names such as www.Google.com to the actual numeric address (also called IP address) of the server that serves that site on the Internet. Home routers almost always sport built-in DNS service to speed up name translation requests from internal devices. What I figured is going on on the nexus 5 is it "doesn't seem to like" some DNS servers. Works fine with some, doesn't with others. What happens is at one point, for whatever reason, it stops being able to translate names to addresses and as result "decides" there is no working connection as it fails to connect to the corresponding servers. Google hosts publicly available DNS servers with the easy to remember IP addresses of 8.8.8.8 and 8.8.4.4 which apparently Nexus 5 doesn't have problem working with. Once it gets "instructed" to use them instead router's, everything works fine.
At least that's what I figured is going on so far.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Thanks, but that wouldn't fix my issue right, because it doesn't explain why only play store downloads are terribly slow while the rest works fine.
Gave it a shot and at first it seemed to work, but after a short while the problem re-arose

DNS has nothing to do with weak or lost WIFI connections...
You can be perfectly connected, at full n speed to a WIFI AP without getting proper acces to Internet : THIS can DNS isue.
But in no way a DNS isue can leads to lost or very weak WIFI signal.
2 solutions are possible with Nexus 5 :
- WIFI module has the same badly coded shape as camera one...
- its hardware related wich, no need to say, could be the worst case...

I am having the same issue since day one. In fact it just occurred as I was replying to this thread. Mostly occurs when the phone comes out of sleep mode. However it will occur often and at random.
Sent from my Nexus 5 using xda app-developers app

WiFi?

Hi,
Why am I getting this notification for the 1st time in approx 2 months that have got a OPO, despite that am connected to WiFi?
Hoping to hear from you experts.
Thanks.

This sort of thing normally pops up when the WiFi network wants you to go to some sort of page, this is usually for a login to free WiFi hotspots, I assume this Dlink is your WiFi? Perhaps it wants you to open this page to change a configuration or login. This doesn't seem to be Android related at all but more to do with your router, could you try tapping on the notification and screenshot the page it opens, if any.

He's right. This looks like a router setting that you might have turned on like guest mode.

oscarandjo said:
This sort of thing normally pops up when the WiFi network wants you to go to some sort of page, this is usually for a login to free WiFi hotspots, I assume this Dlink is your WiFi? Perhaps it wants you to open this page to change a configuration or login. This doesn't seem to be Android related at all but more to do with your router, could you try tapping on the notification and screenshot the page it opens, if any.
Click to expand...
Click to collapse
Thanks for replying, appreciate your expert views.
DLink is my WiFi and not a hotspot WiFi, never occurred earlier.
When I tap on it, G chrome takes me to 173.194.35.96/generate _204
Google results of this IP......173.194.35.96 which is Spy-IP.com
and Google has different results for this 173.194.35.96/generate _204
It never happened earlier in the past 2 months.
Been using the same OPO and same WiFi.
Any solutions to resolve it?
Thanks again and Best regards!

kokocabana said:
He's right. This looks like a router setting that you might have turned on like guest mode.
Click to expand...
Click to collapse
Like WPS or WiFi ON/OFF on the router?

Micheal1122 said:
Thanks for replying, appreciate your expert views.
DLink is my WiFi and not a hotspot WiFi, never occurred earlier.
When I tap on it, G chrome takes me to 173.194.35.96/generate _204
Google results of this IP......173.194.35.96 which is Spy-IP.com
and Google has different results for this 173.194.35.96/generate _204
It never happened earlier in the past 2 months.
Been using the same OPO and same WiFi.
Any solutions to resolve it?
Thanks again and Best regards!
Click to expand...
Click to collapse
This is a router setting then, that page is some sort of login. Perhaps guest mode has been enabled on your router? Try this:
Settings>Wi-Fi>Modify Network>Show advanced options> Change DHCP to Static. Here, find the box that says Gateway and note the IP here. Now change Static back to DHCP and close this menu.
Go into the browser on your OPO and put in this Gateway IP, this will take you to the router config. The login for this is usually on the bottom of the router, otherwise the default can be found by searching the router model number, try finding a guest mode setting and turning it off - I really don't know... You can also change your WiFi name and password here if you like
I can't really help you any more than that.

oscarandjo said:
This is a router setting then, that page is some sort of login. Perhaps guest mode has been enabled on your router? Try this:
Settings>Wi-Fi>Modify Network>Show advanced options> Change DHCP to Static. Here, find the box that says Gateway and note the IP here. Now change Static back to DHCP and close this menu.
Go into the browser on your OPO and put in this Gateway IP, this will take you to the router config. The login for this is usually on the bottom of the router, otherwise the default can be found by searching the router model number, try finding a guest mode setting and turning it off - I really don't know... You can also change your WiFi name and password here if you like
I can't really help you any more than that.
Click to expand...
Click to collapse
Thanks for all your expert assistance, now you have given me options shall resolve it.
and keep you updated.
Best regards!
Btw factory reset reflash could help too?

Another strange thing all internet/WiFi related apps work fine including G Chrome and Mail in it but no GMail..........

Micheal1122 said:
Thanks for all your expert assistance, now you have given me options shall resolve it.
and keep you updated.
Best regards!
Btw factory reset reflash could help too?
Click to expand...
Click to collapse
Glad to hear, I am strongly advising against the factory restore. This is a feature of Android, although it is strange for it to be happening in this circumstance there is nothing it will achieve.

oscarandjo said:
Glad to hear, I am strongly advising against the factory restore. This is a feature of Android, although it is strange for it to be happening in this circumstance there is nothing it will achieve.
Click to expand...
Click to collapse
1. Changed router's password.
2. Guests mode is Off.
3. All apps working with WiFi except GMail and GPS.
4. Still see the notification.
5. Should WPS be Enabled, it is disabled at the moment?
6. You don't recommend a factory reset what about a re flash of 30 OR?
Thanks.

Your phone is working fine, it seems you have triggered some sort of bug in Android's WIFI login detection.
The system works by accessing DNS and check if the resulting IP is owned by google.com or some network-internal redirection/replacement by a login page.
Now, the IP 173.194.35.96 is owned by Google, so the DNS lookup obviously worked perfectly but for some reason the phone gets an unexpected answer from that server. Which makes me guess to one of the 2 following options:
a) one of the computers in your network is infected and Google keeps showing the "Prove you're human" captcha window on requests.
b) your provider is replacing failed DNS lookups with it's own "helper" page which for some reason is making Android trip. If possible, change the DNS servers in your router to either OpenDNS or Google DNS.
Micheal1122 said:
5. Should WPS be Enabled, it is disabled at the moment?
Click to expand...
Click to collapse
That's entirely your choice. However I would only recommend enabling it if it's the "Push to WPS" method and not constantly on - WPS is broken and depending on your router it takes between 1 to 10'000 attempts (1 second to ~ 2 hours) to break into your WIFI. Not good!

d4fseeker said:
Your phone is working fine, it seems you have triggered some sort of bug in Android's WIFI login detection.
The system works by accessing DNS and check if the resulting IP is owned by google.com or some network-internal redirection/replacement by a login page.
Now, the IP 173.194.35.96 is owned by Google, so the DNS lookup obviously worked perfectly but for some reason the phone gets an unexpected answer from that server. Which makes me guess to one of the 2 following options:
a) one of the computers in your network is infected and Google keeps showing the "Prove you're human" captcha window on requests.
b) your provider is replacing failed DNS lookups with it's own "helper" page which for some reason is making Android trip. If possible, change the DNS servers in your router to either OpenDNS or Google DNS.
That's entirely your choice. However I would only recommend enabling it if it's the "Push to WPS" method and not constantly on - WPS is broken and depending on your router it takes between 1 to 10'000 attempts (1 second to ~ 2 hours) to break into your WIFI. Not good!
Click to expand...
Click to collapse
Thanks issue resolved.

Thanks issues resolved.

Thanks issue resolved.

oscarandjo said:
Go into the browser on your OPO and put in this Gateway IP, this will take you to the router config.
Click to expand...
Click to collapse
This resolved the issue.
Thanks again.

Strange Connectivity issue

Well, another strange issue with my brand new MM3.
Global rom there.
I noticed that two (and only two) apps ("Ip cam viewer" and "Vera Mobile") are perfectly working when connected to WiFi but as soon as I switch to LTE, they stop working.
The apps are launching, but says that there is a connectivity issue. Of course, I checked the regarding parameters (i.e. ip public adress, port, password...) on booth apps but as those paramaters perfectly works with another phone, I really don't understand what's this issue.
No problem with youtube, or gmail, or any other app...
Anyone can help ?
Thanks

Am I the only one facing this issue ?

This is probably to do with your Vera app settings. I don't use the Vera Mobile app, I'm still using Home Buddy, but the app communicates through the external MIOS servers unless you're in local mode (on your home wifi). Also, check the IP address of your Vera (you really need to make it static, or reserved on the router), otherwise you'll have difficulties in local mode if the IP address ever changes.
The other thing you can try is logging into MIOS through a browser session and check that it works, if not then you know you have an issue between the MIOS servers and Vera.

invisiblewave said:
The other thing you can try is logging into MIOS through a browser session and check that it works, if not then you know you have an issue between the MIOS servers and Vera.
Click to expand...
Click to collapse
Thanks for your reply !
It works while logging through browser.
My vera's ip is fixed.
Furthermore, my ipcameras also have fixed ip adress, and the problem is the same with the "ipcamviewer app".
Every other apps are perfectly 4G working so... WTF ?

As I said, it's nothing to do with 4G or the Mix 3, it's because the MIOS server is unable to reach your Vera through a remote connection. I can't log in to Vera Mobile to take a look because I don't have the login credentials for the account I created when I tried to "upgrade" to a Vera Plus, but to resolve the problem you're probably going to need to talk to MiCasa Verde support. If you want to prove it, try connecting to a wifi network other than your home network and see if you get the same problem as when on 4G.

Maybe I'm not correctly explaining my problem.
First, I've got a Veraplus.
Regarding Vera Mobile app :
- local wifi : no problem
- other wifi network : no problem
- 4G with web brower : no problem
- 4G with VeraMobile app : issue
--> so I think it means that the MIOS server is able to reach my VeraPlus through a remote connection, right ?
Second :
Ipcamviewer app
Local Wifi : no problem
Other Wifi network : no problem
4G : issue
So I really really think that the problem comes from the MM3, especially since I previously owned a Mi Mix and there was no issue at all with both apps Ipcamviewer and VeraMobile...
All my apps were restored from my google account, so is it possible that the problem comes from a "cache" I should delete (restoring apps include ip adress, port, login and password).
If so, how to "clean the cache" ?

You can clear the cache on the apps by long pressing (not sure if this works on MIUI) and clicking info, then clearing storage. Alternatively, find the app list in Settings and do the same thing that way. This isn't going to be a MM3 problem. I have the same issue occasionally with Home Buddy and it's always a MIOS server issue. The connection to the MIOS server is actually the other way round, it's an outbound connection from the VeraPlus to MIOS, so you may also want to check that the Vera unit can get out. I couldn't live with UI7 on the Plus, so it's still sitting in the box and I stayed with the Vera 2.

Ok.
Let's suppose that there were a problem with the MIOS server.
BUT :
That does not explain why there would be a connectivity problem with the IpCamViewer app...

There have been tons of IP cam related problems for months, on all devices. I use YiCams and it works perfect on iOS. But on our MM3 and also Note 8, they don't work right at all. I see the same issues with all the major IP cam services. Xiaomi told me it has been some sort of persistent server problem, but why its taken 2 months so far to fix, I don't know.
My "best" guess is maybe they are all using the same push provider and/or 3rd party framework, and it has **** the bed (they all seemed to upgrade their apps around the same time, too, and they all look suspiciously similar)

invisiblewave said:
Xiaomi told me it has been some sort of persistent server problem, but why its taken 2 months so far to fix, I don't know.
Click to expand...
Click to collapse
Very strange answer from Xiaomi considering the fact that I never had this issues with my previous Mi Mix... Which is still perfectly working in 4G with both IpCam and Vera Mobile apps...

Still unsolved.
Am I really the only one facing this issue ?

ledavidou said:
Still unsolved.
Am I really the only one facing this issue ?
Click to expand...
Click to collapse
What does that tell you?

More than words, this is what happen with wifi (first pic) and with 4G (second pic)