Question regarding toshiba satellite laptop keyboard? - General Questions and Answers

Sometime today my wife spilled a bit water on the keyboard, she said it began typing random things and when she shut the laptop it wouldn't turn back on, what could have gone wrong, and what can I do, keep in mind I cannot afford to take in for repairs at this moment so I'm curious if once it dries it will be fine or if I have to replace the keyboard

Did she turn it on while it was still wet? If so, that wasn't good. Water can short something if it's powered on when it happens.
Unfortunately, my experience is that it's rarely the keyboard that is damaged, but rather the motherboard...which is neither cheap nor easy to fix/replace.
I'd suggest removing the battery and letting it dry completely before trying again. You can actually put it in your oven at 100-120F (don't go higher!) for 15 minutes or so to speed up drying time and ensure that it's actually dry. Do NOT go higher than 120F (and, really, I'd strongly suggest just 100F)...you WILL melt plastic pieces. Ask me how I know

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Fuze Problem (Help)

My Fuze got a wet.
I shook out the water
I powered it on. It came on and everything.
It reset itself.
Then I played with it for a while.
Everything seemed fine until I hit the power button. The screen turned off.
I pressed it again and it wouldn't turn on.
Nothing gets the phone back on at this stage, except taking the battery out and powering up again.
I then decided to do the bowl of rice thing and let it sit for about 7 hours.
It is still the same. If I press the power button at the top of device, it turns off.
If I press it quickly after, it turns back on but if I wait a while, lets say 3-5 seconds, it doesn't turn back on.
Also, the water damage sticker has turned light pink, like 65% of it.
any suggestions
I'm afraid there is probably no help. Even if the water dried completely before turning it back on the impurities in the water probably will cause problems.
I had one drop in some water. Powered it off, disassembled it and dried completely. I let it sit for 8 hours, reassembled it and powered it on. It worked for a couple of hours.
Luckily I had insurance on it.
oh ok
what about warranty, i am still covered
the little white box is still white but mostly pink
its kinda crazii that it turns on and everything works
its just that if i turn off the phone or it turns off automatically due to the power settings, it can't turn on.
the soft reset doesn't work and the power buttton atop the phone doesnt work either
w0w!!!
i just powered on my waater damaged 8525 from 2 yrs ago (had a tilt & fuze since) & it works!!!
b4 it would turn on but the screen wouldnt work
you would have to position it @ a certain angle in order to make anything out
it works now, besides needing to hooked up to the charger in order to load up
fuze is still sitting in a bowl of rice
any more ideas, suggestions...etc
ok, i just realizedthat the soft reset button @ da bottom doesnt function @ all
any idea on how to go about fixing this??
itsjust the screen doesnt come back on but device isnt off because the scroll wheel lights still show up
but it shouldnt because the device isnt charging
Can you warranty a device if the sticker is partially pink?
You can try the warranty, but when they see the water sticker is colored, you're likely to be charged for the cost of the phone. Water won't be covered by warranty, only insurance.
If you want to avoid replacing the phone at your cost, then about the only thing I can think of doing is pulling the battery out and cleaning it thouroughly with distilled water (in other words, another dunking). Do that 2-3 times with fresh distilled water to get rid of as many impurities from the other water as you can. Then let it dry for 24-48 hours (getting some dessicants wouldn't hurt to suck out as much water as you can). Then put a battery in and see what happens.
Odds aren't good this will improve things, but it's possible. It's more likely you'll need to get your hands on a new phone.
You could also try to find a broken fuze online, maybe eBay, but no water damage, and swap stickers.
thanks guys
do the silica packs count?
how would you go about switching the stickers?
is there a particular part i can switch from a used fuze to fix my problem?
wutitizshorty said:
thanks guys
do the silica packs count?
how would you go about switching the stickers?
is there a particular part i can switch from a used fuze to fix my problem?
Click to expand...
Click to collapse
For the sticker, just carefully take it off a different Fuze, hell maybe even a different phone as long as the sticker fits. Take off the pink one on your Fuze and glue on the new one. Should be good as new.
As for swapping parts, it would probably be too much money and trouble to do that, that'll void your warranty right there anyways and there's a chance you'll never assemble the phone back perfectly. Trust me, it has happened to me a lot when I thought I could swap parts.
I've seen a friend of mine do something with one he got wet that actually worked ... he dipped his entire phone in a bowl of rubbing alochol for a few seconds - the pulled it back out & let it dry out for about 24 hours and it's worked. Obviously take the battery out when you do that....
kinda scared about the rubbing alcohol because the phone works for the most part, just not the reset button
i have other devices so im gonna try the sticker swap for now
well the concepton the alcohol dunk is that you need alcohol that is as close to pure alcohol as possible. rubbing is great as previously mentioned. what it does is that it takes the water and vaporizes with the water. the same concept as adding wine or spirits into a soup. it makes the soup thicker and creamier because there is less water in it.. and it also can be used to fix a situation where you use too much water or something....

Possibly water damaged Captivate half-working

I may have possibly water damaged my Captivate last night. It was in my pocket when water spilled on my lap, and I didn't immediately take it out. Very stupid of me. The USB port was open so I'm thinking liquid may have gotten into there... Also, there were water beads on the inside of the camera lens.
My recourse was to take it apart and try to let it dry out. Initially it wouldn't do anything upon being plugged in to the charger, so naturally I thought it was bricked. I've let it sit all day on a dry window sill next to the radiator. After putting the battery back in and plugging it in a little bit ago, the phone surprisingly booted up. Here's where I'm at now:
The phone boots normally, however if I plug it in to the charger I get an error stating Battery Temperature too high or something, so charging is paused. Does anybody know what this indicates?
Secondly, after being on for a minute or so, the screen gets screwy. Dark transparent overlays start flashing over everything and it gets unresponsive... I haven't left it on like this long b/c I was afraid something worse would happen - I usually rip the battery out of the back to shut it off.
My phones currently pulled apart and drying in the window sill. Whatever water got on/in it is not visibly there, however I understand some parts might still be wet.
Any advice? Also, I believe the water indicator on the battery and near the pins where the battery dock in the phone are both fine. They're white squares and haven't changed color. Any chance there are other indicators?
The phone isn't insured and I bought it back in August. Would warranty possibly cover this or will they know about the water damage?
jmusso said:
I may have possibly water damaged my Captivate last night. It was in my pocket when water spilled on my lap, and I didn't immediately take it out. Very stupid of me. The USB port was open so I'm thinking liquid may have gotten into there... Also, there were water beads on the inside of the camera lens.
My recourse was to take it apart and try to let it dry out. Initially it wouldn't do anything upon being plugged in to the charger, so naturally I thought it was bricked. I've let it sit all day on a dry window sill next to the radiator. After putting the battery back in and plugging it in a little bit ago, the phone surprisingly booted up. Here's where I'm at now:
The phone boots normally, however if I plug it in to the charger I get an error stating Battery Temperature too high or something, so charging is paused. Does anybody know what this indicates?
Secondly, after being on for a minute or so, the screen gets screwy. Dark transparent overlays start flashing over everything and it gets unresponsive... I haven't left it on like this long b/c I was afraid something worse would happen - I usually rip the battery out of the back to shut it off.
My phones currently pulled apart and drying in the window sill. Whatever water got on/in it is not visibly there, however I understand some parts might still be wet.
Any advice? Also, I believe the water indicator on the battery and near the pins where the battery dock in the phone are both fine. They're white squares and haven't changed color. Any chance there are other indicators?
The phone isn't insured and I bought it back in August. Would warranty possibly cover this or will they know about the water damage?
Click to expand...
Click to collapse
well you want to put in rice, so that the moisture is gone
rice it for sure. but warranty WILL not cover it UNLESS the tabs on the battery and phone are white (It might not have gotten wet if it was in your pocket)
if they are still white, or if your phone is white and battery red (then buy another battery) and get to the store and tell them you don't know what is wrong with it. The only indication that it is water damaged is if it is red and those tags are notoriously faulty so you could always argue your way through it if you have an account in good standing.
best of luck.
I know someone who "claimed' that insurance was supposed to be added to the phone when he got it and noticed that the person didn't do it properly (the guy was new so it helped his cause) and the manager of the cor store told him that they'd do a courtesy replacement and charged him the 125$ for a new device.
you could go that route should you need too...
I don't have access to rice at the moment... Would it do any good even if I absolutely can see no water anywhere in/on the phone?
Am I doing my phone any harm/potential harm by trying to turn it on every once in a while, or should I just let it be for a few days?
Take the phone apart and focus the strongest fan you have on it over night. It's probably best to not turn it on for awhile. Maybe if you focus a blow drier on it for perhaps several hours, air will find flow through the small openings within the case.
You may not be able to dry some parts of it unless you do a complete dismantle, but that may require special tools
Consider shipping it to get repaired only as a last resort, as I've read some bad reports about that.
Rice or some other dessicant is the way to go - it will pull moisture out. Also, turning it on (even putting the battery in) is bad - you are powering circuits and possibly creating shorts where water is present. You may have already done permanent damage.
If you get electronics wet, the best course of action is to remove the battery and put it in a bag of rice for a few days.
Now that You have the phone apart get an alcohol pad and gentley scrub the main board. Sometimes when liquid touches the main board you will get a white looking residue. If you see anything like that simply wipe it off. I dropped my phone into a trash can at a very popular teriyaki restaurant here in Las Vegas my phone was submerged into a deep bath of teriyaki sauce. I quickly pulled the phone from the can and wiped it down vigorously. I was excited to see that it was initially working unfortunately this was not the case by the time I got home. The phone would not turn on for a whole week, until I decided that I was going to open her up. I found a tutorial on line describing a complete break down of the captivate. Upon opening it I found I was able to see exactly where the teriyaki had interacted with the electronics due to the remnants of an oxidized white film that was present on various parts of the main board. I grabbed a alcohol pad out of my first aid kit and began wiping it down to remove all of the white stuff,put the phone back together and to my surprise it turned on. Hope this helps!
Thanks for the info guys.
How would I go about getting to the "main board"? Taking out the battery and looking inside it only reveals where the battery connects, where the SD card and sim cards can go... I'm assuming if I remove the little screws around that fixture I can get to the "main board"?
I think I can see some minor corrosion around where the sim card connects, but I think I *should* be able to clean that with some alcohol.
The phone seems to be working fine (I've yet to put my SIM back in it, though, so no idea if the corrosion around there is affecting it at all). I just booted it up and was able to get on the web (wifi), run apps, everything just fine. Didn't get the flashy screens I mentioned earlier. However, if I plug in the USB charger, it still gives me the temperature error. I didn't keep it plugged in, however it did make me realize something:
The errors I was getting before, where the screen went all wacky, only happened if the phone was plugged in to the wall. Is it possible my battery is busted, or do you think the USB charger is busted? Remember that port was open when it happened.
Any thoughts? New battery? Or do you think I won't be able to charge the phone via USB charger any more?
jmusso said:
I don't have access to rice at the moment... Would it do any good even if I absolutely can see no water anywhere in/on the phone?
Am I doing my phone any harm/potential harm by trying to turn it on every once in a while, or should I just let it be for a few days?
Click to expand...
Click to collapse
yes you are, because if there is water or moisture internal, it can short circuit, also rice will help dry up the phone completely
jmusso said:
Thanks for the info guys.
How would I go about getting to the "main board"? Taking out the battery and looking inside it only reveals where the battery connects, where the SD card and sim cards can go... I'm assuming if I remove the little screws around that fixture I can get to the "main board"?
I think I can see some minor corrosion around where the sim card connects, but I think I *should* be able to clean that with some alcohol.
The phone seems to be working fine (I've yet to put my SIM back in it, though, so no idea if the corrosion around there is affecting it at all). I just booted it up and was able to get on the web (wifi), run apps, everything just fine. Didn't get the flashy screens I mentioned earlier. However, if I plug in the USB charger, it still gives me the temperature error. I didn't keep it plugged in, however it did make me realize something:
The errors I was getting before, where the screen went all wacky, only happened if the phone was plugged in to the wall. Is it possible my battery is busted, or do you think the USB charger is busted? Remember that port was open when it happened.
Any thoughts? New battery? Or do you think I won't be able to charge the phone via USB charger any more?
Click to expand...
Click to collapse
If you've never taken apart a smart phone before, and reading your first question, I'm going to assume that's the case, then I strongly advise you not attempt it unless you are willing to either A) buy a replacement after you break it or B) invest time/money into repairing mistakes you've made. This phone is not as difficult to disassemble as some, but I wouldn't want to break that $150 amoled screen.
No, removing the screws will not simply get you to the mainboard. It's more complicated and nuanced than that.
I'm a new user so I can't post the link but if you google Tech Republic Captivate tear down [/B]there is a website that will show you step by step how take the phone apart. There are two screws under the clip you pull down to take the back cover off. Be careful when pulling it back to expose the screws. I tugged on it pretty hard with no problems, but I imagine it could be broken if you pull too hard. Good Luck! It's actually really easy to take apart and the various ribbon connectors on the main board are really easy to unplug and plug back in after cleaning it.
So what do you guys think I should do if I'm still getting the battery error with the thermometer and yellow caution sign? Buy a new battery? Or do you think its the USB jack? Has anybody seen this before - the battery was working fine as long as it was not charging.
I'm trying to decide between a) buying a new battery, or b) buying a wall-mounted battery charger since the USB won't charge the phone.
Anybody have any experience?
Meguro2006 said:
I'm a new user so I can't post the link but if you google Tech Republic Captivate tear down [/B]there is a website that will show you step by step how take the phone apart. There are two screws under the clip you pull down to take the back cover off. Be careful when pulling it back to expose the screws. I tugged on it pretty hard with no problems, but I imagine it could be broken if you pull too hard. Good Luck! It's actually really easy to take apart and the various ribbon connectors on the main board are really easy to unplug and plug back in after cleaning it.
Click to expand...
Click to collapse
I think you need to be careful about who you encourage to dissect their device. This guy asked how to get to the mainboard. Clearly, he hasn't opened a smart phone before. Telling him it's "actually really easy" is disingenuous at best. Performing smart phone repairs properly requires experience. I'm certainly not suggesting that noobs not try to fix their phones, only that they are made fully aware of the risks.
My Captivate was fully submerged in dirty water. I followed some instructions online and it's been working fine for over a month now. If your water-detection stickers are already red anyway, and rice isn't working, I recommend it:
1) Remove battery, SIM card, SD card
2) Submerge in a bowl of distilled water and gently agitate. This helps clean the insides. Distilled water (not spring water) does not conduct electricity.
3) Next, submerge in a bowl of high-quality rubbing alcohol (~95% pure) and gently agitate. Rubbing alcohol displaces water, removes corrosion, and evaporates quickly. (It's also flammable, so have good ventilation and no open flames nearby)
4) Leave it out to dry for two days or until it no longer smells of alcohol.
BTW I wouldn't dry it too close to a radiator, the heat may damage it.
jatkins09 said:
If you've never taken apart a smart phone before, and reading your first question, I'm going to assume that's the case, then I strongly advise you not attempt it unless you are willing to either A) buy a replacement after you break it or B) invest time/money into repairing mistakes you've made. This phone is not as difficult to disassemble as some, but I wouldn't want to break that $150 amoled screen.
No, removing the screws will not simply get you to the mainboard. It's more complicated and nuanced than that.
Click to expand...
Click to collapse
Not really. Once the screws are removed..including the two hidden by the battery cover lock slider...you can carefully pry the cover apart using your fingernail to get to the the internals. I have done it several times and am no expert by any means. Just don't yank like you are opening a present on Christmas morning.
Although I am mystified by the op stating they have no access to rice?! That should always be the second thing one does after a moisture incident...right after pulling the battery and sim. I guess in this case a trip to the store with a couple bucks may have pushed that to step three though..
sent from my captivate disguised as an i9000 running cyanogen

sidekick got wet

ok i got my phone wet what do i do i put it in the rice
I've heard that works, I don't know how long you keep it in there.
Take the battery out and do not try to turn it on or it will like short circuit or something like that.
/my little knowledge.
well i did turn it off and then back on
Put it in rice for a day or so.
will that fix the button issue
Most likely. The button problem is caused by water completing the circuit between the button and the point of contact, so putting your SK in the rice will almost certainly fix your problem (just be sure to be patient and wait a day or two).
worst comes to worst buy on on ebay for 75 bucks
thank you guys u made me feel so much better
well it didnt fix it
you gotta wait a few days man now its probably done-zo
what you mean
you have to let it sit in rice for a couple days, the water will cause corrosion and over time will mess up the circuits, rice will dry it out over the course of a few days then it would be fine but if you pump electric through it you can cause things to permanently be damaged
If you are some what mechanically inclined, you can disassemble your phone so it can completely dry. All you will need is a micro screw driver set (usually find at hardware or tool store) and youtube has a good collection of dis-assembly videos. The proper way to service a water damaged smart phone would be to disassemble and place in an ultrasonic cleaner with alcohol or other chemical to remove water. Might check your local area for a phone repair shop, they usually have all the tools to get your phone repaired correctly so you don't end up with a button that doesn't work or worst problems later on from corrosion. Hope this helps
im confussed
What blk2dr is saying is that over time, the water can cause damage to your phone (if it isn't dried quickly). He recommends that, if you think you are able, you should take your phone apart so that it can dry faster.
If you aren't confident in your ability to take your phone apart and put it back together, I recommend you just slide the screen up, take the battery cover off, remove the battery and SIM card (and microSD if you have one in there), and put it back in the rice.
How long did you keep your SK in the rice the first time?
over night i tired it when i woke up and it still didnt work
Perhaps there is some water left.Maybe it condensed. Try taking it apart and see if there are any drops left.Also don't get tempted to use a hair drier since it cpuld melt some circuits and wire connections.
Sent from my Optimus Me using xda premium
i think the phone is trashed the battery and the phones water thingy is red
listen, of course its red, but you needed to let it sit in the rice longer, its not going to dry out in 12 hours
its going to take days, and by trying it over and over youre just doing more damage
i will try it tomorrow morning

[Q] Nexus S [i9020] Possible Water Damage

Hello all,
My Nexus S i9020 running Android 4.0.4 has run into a spot of bother!
As a result of leaving my phone on the windowsill while I was having a shower, condensation seeped into the phone, causing it to malfunction, and eventually die. The phone will not turn on/off and the computer cannot recgonise the phone when I lug it into the USB port. The phone however, does get warm when I leave it charging for 20-30mins. I have tried the bag of rice trick and that didn't work. I have also taken the phone apart and cleaned it but that didn't work either.
I sent it away to a phone repair company to see if they could do anything and they said it was a waste of time as there was mildew growing on the circuit board. I said I would post this anyway, incase anyone might have an idea on how I could bring back my beloved phone, and also to warn people not to leave their devices in the bathroom when having a shower!
Thanks, Jake
Take the phone apart use a hairdryer and dry the mobo+screen for quite some time (20minutes++ depends) at the maximum heat be careful on the screen cause u can damage it from excess heat i can't tell exactly what is degree is ok for the screen as i do it by "feel' (no i don't touch it to understand if the heat is enough) . If that doesn't work then probably the ic chip is damaged or something else ;P
As for myself i never had a phone die from water damage i have dipped a nexus s in water (don't ask why i'm crazy enough) the battery didn't die completely but was unusable, the screen had marks after the water was removed, but the motherboard was fully functional. (take notice i have dipped 2 nexus s screens in water they always leave marks when the water is removed always !)
Worst i had was a bb9000 which i got into the shower with it (i was drunk) next morning the phone was on and completely soaked, motherboard survived, screen survived but battery died and the key membrane needed to be replaced

Samsung s7 bootloop issue, i tried almost everything...

I'm fairly tech savvy in regards to PC's but im not too familiar with phones. My grandma handed me her S7, its stuck in a bootlop, keeps turning on and off. I put maybe 2-3 hrs of troubleshooting into this, I managed (somehow) to do a system restore with Odin and finding the correct firmware and I also did a system update. Problem remains. Not sure what to do from this point forward. Im assuming it's hardware related although Im afraid to tinker with the battery because I don't exactly know what to do. For whatever reason the phone works somewhat normally ONLY when it has a full charge.
i'd be inclined towards thinking the battery is dying or faulty if it works ok when it's fully charged.
what would be worth doing would be to completely flatten the battery, then leave it switched off and charging for a LONG time, say overnight, ideally with the original charger and cable, or at least a high quality, branded charger and cable.
In the morning, unplug it, switch it back on, and if it doesn't say 100%, plug it in again and leave it until it does say 100%. see if it behaves any differently.
if not, the hardest part of replacing the battery is getting the glass back off the thing. your first try at it, you will likely crack the glass whatever technique you use, replacement glass isn't expensive on ebay. watch a few youtube videos of people removing the glass to get the idea.
once the glass is off, you just need a screwdriver to get inside it, and a plastic spudger to disconnect the battery connector from the board.
the battery is glued to the screen assembly, some guides say to soften the glue with heat. i prefer to drip some isopropyl alcohol along the top of the battery, then let it spread behind it. that should make the glue lose its stick, and the battery should come away easily enough with a plastic spudger.

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