Can't Compose or Reply to email in Email app - Galaxy Note 10.1 Q&A, Help & Troubleshooting

Help!
I have only one email account setup on my Note. It is an Exchange Activesync account that I access using Email (not Gmail). I can go into Email and read my messages. New ones show up just fine. But, if I try to create a new email to send (via the Compose button or by opening an existing one and tapping the Reply icon) the app pauses for a couple of seconds and then displays the message "Unfortunately, Email has stopped" and leaves me back at the Home screen.
Steps I have taken so far:
- Went into Settings/Accounts and removed the Exchange account.
- Went into Settings/Apps and picked Email and did Clear Cache and Clear Data.
- Rebooted into Recovery and did wipe cache and wipe Dalvik.
- Booted back up and re-created the Exchange account. Email started syncing down from the server immediately. But, when I try to Reply, I still get the same error.
(which I re-did all right in a row after first trying some portions of those steps)
Other things I noticed:
- each time I try to create an email (whether it's by tapping the compose icon, the Reply icon, or by opening a picture in Gallery and doing Share via Email), the message gets created in my Drafts folder. If it's a Reply or a Share, the message shows the correct Subject line in Drafts. But, if I try to open the message from the Drafts folder, I get the same error.
I am running the ELGB firmware.
I am rooted using zedomax's CWM (Easy Method 2) procedure.
This problem could have been occuring since I did the root 2 days ago. I'm not sure. I didn't notice it until today when I attempted to email an XLS file that I signed using Docusign Ink.
I am running a Ti Backup now and preparing to do a factory reset. But, if anybody can save me from that pain, I would surely appreciate it!

Just for the record, I got it working. Fortunately, after I installed CWM on Tuesday, I did a nandroid backup.
Tonight, I tried formatting system and cache and then using CWM to do an Advanced Restore of system and that did not fix it.
So, I did a factory reset then restored the full backup, then reapplied the root patch, and my email was back to working. Yay! Then I used Titanium to restore my apps that I had installed since the nandroid and now I'm almost completely back to where I was before Email went out to lunch.

I won't take credit for this but it work for me.
Make sure Force GPU rendering is turned off in developer options.
Good luck!

Dang! I have read about that causing weird problems. And I did turn that on yesterday! Wish I would have thought to try that before I did all that other stuff!

Related

Gmail Issue: Waiting For Sync

Everything was working good until a few days ago. Now the Gmail app states that is waiting for sync. Your email will appear shortly..
And it never does. Ive tried turning off and back on the auto sync and tried to manually sync but I get an error message that says
Sorry!
The process com.google.process.gapps has stopped unexpectedly. Please try again.
Does anyone have an idea on how I can get it up and running again? Thanks.
I'm on JF's RC33
Ok, I figured it out. I went into settings and Gmail Storage and cleared out the data. Then I went back into gmail and entered my account information again and it seems to be syncing now. Really weird, I dont know how it just stopped working. Anyway, hope this helps someone in the future.
Gmail
Dont know if you have docs to go. but when i uninstalled docs to go gmail started working again for me. Now i reinstalled docs to go and havent had any problems yet.
Reinstall any apps you've been using to send attachments (eg. Note Everything, Doodleroid etc.), clear out your gmail and gmail storage data, and it should work.
Try to avoid sending multiple attachments at once: for example if you send one and it 'stalls' and you try to send it again, it could do this to your gmail.
I also had this issue. I resolved this issue by turning sync back on. Once I enabled sync, I was able to get right into my gmail account.
Similar problem here
(Using CM 5.0.8 final on my original black G1)
I can manually sync with the server to get email, but syncing seems to happen maybe once a day for the past week or so. It used to happen so frequently that i'd see email on my phone before i'd see it in my web browser if i was at a computer.
Haven't changed anything recently... Tried rebooting the phone of course.
Can't find the tool for clearing out gmail on my phone, so i haven't tried that.
any other theories?
thanks
Edit: Turned off sync everywhere and rebooted. Got stuck in a boot loop.
Used amon ra recovery console to wipe dalvik cache
Boot loop is fixed
Refresh problem seems fixed too.
yay?
COME ON GUYS!!! See the date of the last post! Over a year ago!
Mods, can you close threads that had no activity for a year? (close threads had no activity on the thread for a year or more.)

Gmail not syncing

[skip this and go to post 2]
My Gmail wasn't syncing properly, so I did "clear data" for gmail and gmail storage. It runs through the Google Account Setup wizard when I start it back up, asks me for my username and password etc, but when I hit "sign in" it simply times out with a connection error. The EVDO icon doesn't illuminate to indicate that the phone is actually attempting to connect to anything.
I'm running MoDaCo's ROM.
What am I doing wrong? Does anyone have any other ideas?
Well i restored a Nandroid backup from before I erased the data. So now I just have a Gmail problem.
I'm getting mail, but it seems nothing I do on my phone is getting back to the server. I can't send messages. Messages I delete stay in my inbox on gmail.com.
Any ideas?
I just hit the same problem. I was trying out the modaco rom and I decided to restore my nandroid backup from before the rom and go back to the "stock" format. Ever since then things I delete/read on the phone do not get updated in gmail. I also can't send from the phone, no error message, just sticks on "Sending...".
Let me know if you have come up with a solution for this.
I spoke too soon! I went in and cleared the cache on gmail this did not fix it. I then rebooted the phone and all is well again (at least for now). Maybe I just had not rebooted once I did the restore?
I fixed mine by changing my gmail password on the server. The phone asked me for updated login info and it worked after that.
I actually changed my password on the server, waited for the phone to ask for new login info, then changed it back on the server and gave the phone my old password again.

[Q] GMail not syncing?

Has anyone noticed that what they do within the Gmail app on the Xoom isn't syncing with your desktop machine?
In other words - when I read or delete or change labels on an email in the Gmail app, I don't see the changes reflected if I go to my Gmail on my laptop. (They are still sitting in my inbox, unread).
Go into settings/applications /manage applications/all applications. Open Gmail and "clear cache ", them "clear data "
Ignore the warnings. Back to home page and open Gmail. You should be good to go.
That worked!
Thanks!
Sync hangs
I'm not sure if this is the exact same problem but I tried to send some large attachments recently and the sync seemed to hang all night. It would not send the email I originally was going to send plus three other I did afterwards before I noticed the issue. I was more concerned with sending these emails then checking to see if the sync error was affecting the receive mail process. Rebooting did not help so I ended up deleting the account and adding it back again. It took a while to do the normal initial syn but it seemed to clear the problem.
A week later I had the same issue although this time I noticed right away (instead of the next morning like before). I did a search and found someone advising to go into the Androids Setting then manage apps and then Gmail. To hit clear data and click
ck OK to the warning that tells you that all data, including any mail, will be deleted. I was not worried about the outgoing mail I was trying to send as I could easily redo it. This did work Ase I went into Gmail and it had to sync up withe servers but everything was back. The weird thing is that my message was sent and no longer under Outbox marked as "being sent". So either it sent it this time but was not showing this or it sent it real quick before I cleared data.
Either way it's fixed for now but who knows if it will happen again soon.We shall see.

gmail wont send

I hit the button and nothing.... just stays in the email. tried clearing the cache and data. uninstalled gmail and reinstalled.... and loaded a new rom version (senseless extreme... but this is something that suddenly started..... was working fine for a few weeks)
Any ideas?? sending from the computer works fine, as well as saving the draft on the phone, and receiving, and all that fun stuff.
have you tried removing the account and re-adding it?
I remember somewhere else someone suggested what you have already cleared and account data.
It worked once for me with Desire HD but I suspect its all the when it comes to software
i would assume that loading the new rom and in turn signing into my account again would be about the same thing... going to try a clean load today and see if i can narrow it down
Has anyone figured this out yet? I have been having the same problem for months. The only way I have found to fix it is to reload the ROM (or load a new one).
I have cleared data, cache etc. I have disable and re-enabled syncing. I have uninstalled and re-installed the Gmail app from the market and nothing. I rely on Gmail for work so I really need this app to work. I hate having to flash my phone each time this crops up...
Have you cleared defaults? That's what got mine going again after titanium backup didn't restore everything correctly.
Just curious...? After you flash these ROMs, are you using Titanium Backup to restore any system or account data? This I know can cause multiple issues and GMail is very dependent on Accounts.
The "I can't send anything in GMail, but I can still receive messages." issue happened to me twice with my Sensation and I was able to resolve it both times by just clearing data from the application in: Settings > Applications > Manage Applications > GMail. I know you mentioned doing this and it not helping, but I just wanted to be clear on my experience with such a problem.

[Q] One contact's message thread won't open. Stock message app

Ever since the ICS upgrade, one contact's message thread refuses to open and is stuck on "O Loading" with that little circle revolving.
I downloaded go sms pro before and I was able to access his thread through that and the message count wasn't over the maximum limit per contact. I've since gone back to the stock app as he's out of the country and it's faster than go sms pro but he recently txted me and caused the problem to occur with other contacts (though a reset of the phone solves their issue)
Does anyone have a solution and failing that, advice? I should say right now that deleting his message thread is the last resort.
and HTC sensation
Android 4.0.3
Software 3.32.401.5
You could try to backup your messages (you can find some apps for that in the market), then delete all your contacts, and afterwards restore them again~
Though no idea if it will work :/
burningwipf said:
You could try to backup your messages (you can find some apps for that in the market), then delete all your contacts, and afterwards restore them again~
Though no idea if it will work :/
Click to expand...
Click to collapse
Aye I could try it with a contact whose messages I don't mind losing and seeing if that works, thanks for the tip!
You can also use Google Voice, and have it copy all the messages to your Gmail account.
Sent from my Galaxy Nexus using Tapatalk 2
So I started backing up and restoring and I was able to open all contacts' threads. The backup never fully restores all messages though and I have to keep hitting "restore" so that it'll restore them all up to the present day. Don't know why it's doing it this way.
Just now I've checked and that one contact won't open again. What I might do is try and restore all to the present, delete loads of messages I don't want, and backup this new message history.
I know this is most likely far too late but I was having the same problems and found this thread while trying to sort it and hope it will help anyone else in future who has the same problems. I tried backing up and restoring (Using both the default and sms back-up and restore) deleting the thread and restoring, eventually I solved it by installing handscent, deleting the messages sent/received back to when the problem started in that thread and a few before, then went in settings, apps, then all, messages cleared the cache, restarted and it is sorted!!
3dd1 said:
I know this is most likely far too late but I was having the same problems and found this thread while trying to sort it and hope it will help anyone else in future who has the same problems. I tried backing up and restoring (Using both the default and sms back-up and restore) deleting the thread and restoring, eventually I solved it by installing handscent, deleting the messages sent/received back to when the problem started in that thread and a few before, then went in settings, apps, then all, messages cleared the cache, restarted and it is sorted!!
Click to expand...
Click to collapse
Yeah it never resolved itself but I love the customisation of go sms pro so much that I don't mind anymore. Pity go sms pro crashes every so often and I think it slows the phone down.
I was going to start a new thread but see that this is the same problem I have.
I have a mt4gs (Doubleshot) and the problem described in this thread has happened twice. Both times i was receiving a text message and did something else with the phone at the same moment, and it seems to have jammed up the receipt of that text. The first time, i sent a text to the person at the same moment i received one. The second time, i locked the screen at the moment one arrived. Now that thread never loads, and loading other threads or contacts takes much longer than it should. In fact, i don't think contacts would ever load if i were willing to wait forever.
The first time I backed up the texts, reset the device, and restored, and everything worked fine, but that's a really time-consuming process and it seems like a ridiculous workaround for some broken buffer or queue in Android messaging.
It seems that there must be a direct fix for this. If it's easy enough to break messaging that it has happened to me twice, it must be a fairly common problem. But a search has turned up nothing but people saying there are too many messages or to use an alternative app for messaging. That's (1) incorrect and (2) again an ugly workaround for a problem with core functionality.

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