stock email client crashing - Galaxy Note 10.1 Q&A, Help & Troubleshooting

Is anyone using or having issues with the stock email application? I am using it for exchange and i cannot download attachments, reply, forward, or compose emails. I am stock and never installed the update.
After trying to do any of the above, the program locks up then a popup comes up that says "unfortunately, Email has stopped"
any ideas?

greenzkool said:
Is anyone using or having issues with the stock email application? I am using it for exchange and i cannot download attachments, reply, forward, or compose emails. I am stock and never installed the update.
After trying to do any of the above, the program locks up then a popup comes up that says "unfortunately, Email has stopped"
any ideas?
Click to expand...
Click to collapse
Same here. Works for a few hours after full wipe, then suddenly stops. I am also not able to send any mails.

My phone I never stock e-mail application, so I work very convenient that I do not like to use his

greenzkool said:
Is anyone using or having issues with the stock email application? I am using it for exchange and i cannot download attachments, reply, forward, or compose emails. I am stock and never installed the update.
After trying to do any of the above, the program locks up then a popup comes up that says "unfortunately, Email has stopped"
any ideas?
Click to expand...
Click to collapse
I'm using the stock client with Exchange Server 2010 and don't have any issues. During setup did you answer "yes" to all the security and permissions pop-ups? It might be something on the server side. Does your IT department require a client certificate?

Hi,
I am not the creator of this thread, but I am facing the same issues with an Exchange 2007. I dont believe it is server-related. Everything is working fine on my GTab 8.9, my Galaxy Nexus and my Note (the phone). Only the Note 10.1 is having issues. It is also working fine four a few hours after a tull wipe and stops working later. Tried this three times, always the same result. Also noted down all the steps I was doing before it stopped b7t could not find anything. Last time it just stopped working after a longer time of inactivity.
It is always the same thing with this Samsung stuff... Changing anything with there TouchWiz, leaving a perfectly working system (stock Android) unstable and buggy. Had those exchange issues on nearly every new Samsung device, it always took two or three firmware updates after it was fully working.
Update: To give you some more information. Everything is syncing fine... mails, tasks, appointments, contacts. I am also perfectly able to create and edit contacts, appointments and tasks. But whenever the mail application is trying to open the editor window (so on new, reply and forward) the whole mail app simply quits.

ranzassel said:
Hi,
I am not the creator of this thread, but I am facing the same issues with an Exchange 2007. I dont believe it is server-related. Everything is working fine on my GTab 8.9, my Galaxy Nexus and my Note (the phone). Only the Note 10.1 is having issues. It is also working fine four a few hours after a tull wipe and stops working later. Tried this three times, always the same result. Also noted down all the steps I was doing before it stopped b7t could not find anything. Last time it just stopped working after a longer time of inactivity.
It is always the same thing with this Samsung stuff... Changing anything with there TouchWiz, leaving a perfectly working system (stock Android) unstable and buggy. Had those exchange issues on nearly every new Samsung device, it always took two or three firmware updates after it was fully working.
Update: To give you some more information. Everything is syncing fine... mails, tasks, appointments, contacts. I am also perfectly able to create and edit contacts, appointments and tasks. But whenever the mail application is trying to open the editor window (so on new, reply and forward) the whole mail app simply quits.
Click to expand...
Click to collapse
I agree with this, also i cant open attachments. I set up my gmail account on the stock email program (i use gmail app) just to see if it was exchange or the program in general. It did the same thing with gmail. It is the program that is crashing.

Not trying to throw salt in the wounds but i also have 4 emails running thru the stock email- including my exchange which works perfect- everything syncs and no issues like you are exeriencing. I also had this same setup without issues on the 16g GTnote before i just exchanged it for my current 32g. no issues on either.
Let us know if you figure it out- good luck.

tonyz3 said:
Not trying to throw salt in the wounds but i also have 4 emails running thru the stock email- including my exchange which works perfect- everything syncs and no issues like you are exeriencing. I also had this same setup without issues on the 16g GTnote before i just exchanged it for my current 32g. no issues on either.
Let us know if you figure it out- good luck.
Click to expand...
Click to collapse
question to all with working or not working email. did you install the update or not? I do not have the update installed and my email isnt working. I just deleted everything, wiped email data and reset it and still isnt leting me send emails or open attachments

I found the solution! It's working for me and it is reproducible: Disable "force 2d gpu rendering" in the developers settings (sorry, don't know how it is named inthe english version, I am German ).

I dont think it was the update- because on my 16g i had the update and email worked, On the new 32g no update and it works.
Also, i can confirm as posted in the other - i do not have the force gpu 2d or whatever it is -checked... so maybe thats the deal.

tonyz3 said:
I dont think it was the update- because on my 16g i had the update and email worked, On the new 32g no update and it works.
Also, i can confirm as posted in the other - i do not have the force gpu 2d or whatever it is -checked... so maybe thats the deal.
Click to expand...
Click to collapse
Hey!!!!i took gpu2d off and it started working! Thanks!

ranzassel said:
I found the solution! It's working for me and it is reproducible: Disable "force 2d gpu rendering" in the developers settings (sorry, don't know how it is named inthe english version, I am German ).
Click to expand...
Click to collapse
Thanks Ranz!

ranzassel said:
I found the solution! It's working for me and it is reproducible: Disable "force 2d gpu rendering" in the developers settings (sorry, don't know how it is named inthe english version, I am German ).
Click to expand...
Click to collapse
Why would you enable "force 2d gnu rendering"?

Thanks
ranzassel said:
I found the solution! It's working for me and it is reproducible: Disable "force 2d gpu rendering" in the developers settings (sorry, don't know how it is named inthe english version, I am German ).
Click to expand...
Click to collapse
Faced same problem. Disabling force gpu rendering worked for me.

had similer problems you could try this http://forum.xda-developers.com/showthread.php?t=1842226 :angel::silly::highfive::laugh:

ranzassel said:
I found the solution! It's working for me and it is reproducible: Disable "force 2d gpu rendering" in the developers settings (sorry, don't know how it is named inthe english version, I am German ).
Click to expand...
Click to collapse
Thank you so much. It works. Good fix. :good:

Problem remains...
Hi! I'm having the same problem... However, I already the force gpu rendering disabled and it crashes anyway. I turned it on and it's the same. Already cleaned all data, deactivated and activated, etc and nothing. It always crashes... Any idea?
Ah! The same happened with YouTube after installing the update...
And it's my second tablet, the first one did the same and I was hoping it could be some hardware malfunction... I guess not...
Thanks!

Ricarditu said:
Hi! I'm having the same problem... However, I already the force gpu rendering disabled and it crashes anyway. I turned it on and it's the same. Already cleaned all data, deactivated and activated, etc and nothing. It always crashes... Any idea?
Ah! The same happened with YouTube after installing the update...
And it's my second tablet, the first one did the same and I was hoping it could be some hardware malfunction... I guess not...
Thanks!
Click to expand...
Click to collapse
I think I got it!
I did a factory format and reboot and tried the email client. It worked all ok, no crash until here. When I installed Flash from Adobe, the latest version, it started working oddly... Crashed and even the touch was not accurate as before.
So I rebooted it once again and didn't install Flash anymore. Until now it's ok, maybe there is some conflict... The truth is that Samsung and Adobe don't include N8000 in their list of devices to run flash. 4.0.X up won't anymore.
Thanks!

ranzassel said:
I found the solution! It's working for me and it is reproducible: Disable "force 2d gpu rendering" in the developers settings (sorry, don't know how it is named inthe english version, I am German ).
Click to expand...
Click to collapse
Thank you! This solved my issue!

thanks
greenzkool said:
Thanks Ranz!
Click to expand...
Click to collapse
dude..that's it...i never would have thought that this is the problem...mega thanks...you will be astonished to now that all of this was due to the animation effect in the stock app...that is my third samsung tablet always had problems with these things...

Related

[Q] QR Reader Crashing

Whenever I attempt to run a "specialty" camera application (Barcode Scanner, CamScanner, QuickMark), the application crashes immediately. This was not a problem in the past, but started yesterday for no apparent reason. The stock camera application still works fine.
I already attempted to fix the permissions, but it didn't seem to help. I also tried to restore backups of previous versions of the crashing applications, but this didn't help either.
Any ideas for why this happening?
Thanks for any help you can give me.
theredpolak said:
Whenever I attempt to run a "specialty" camera application (Barcode Scanner, CamScanner, QuickMark), the application crashes immediately. This was not a problem in the past, but started yesterday for no apparent reason. The stock camera application still works fine.
I already attempted to fix the permissions, but it didn't seem to help. I also tried to restore backups of previous versions of the crashing applications, but this didn't help either.
Any ideas for why this happening?
Thanks for any help you can give me.
Click to expand...
Click to collapse
Need more info to help. Rom? 2.1 or 2.2? Did you replace the email app as this is normally the issue
Running Darky's v9.02, which is 2.2.1.
The email app, really? Why does that affect the camera apps?
theredpolak said:
Running Darky's v9.02, which is 2.2.1.
The email app, really? Why does that affect the camera apps?
Click to expand...
Click to collapse
To tell the truth as to why i am not sure but this was an issue with a few roms that if you used an email app that was not compatible then the bar coder app would crash and it would crash as well if you switched to video recorder it would also crash. Did you change the email app or uninstall it?
Once of the first things I did was uninstall it. Video recording still seems to work fine.
Will reinstalling the email app fix things, or does this seem to be a case-to-case problem?
theredpolak said:
Once of the first things I did was uninstall it. Video recording still seems to work fine.
Will reinstalling the email app fix things, or does this seem to be a case-to-case problem?
Click to expand...
Click to collapse
Yes reinstalling the email apk should fix it as it as on all the roms with this issue. If you cant find it have a look at the Phoenix thread and grab the email zip from the FAQ
zelendel said:
Yes reinstalling the email apk should fix it as it as on all the roms with this issue. If you cant find it have a look at the Phoenix thread and grab the email zip from the FAQ
Click to expand...
Click to collapse
Reinstalled stock email, rebooted the phone and now everything works fine.
Thanks for this, I never would have guessed that a missing email app was the problem here. Strange bug.
theredpolak said:
Reinstalled stock email, rebooted the phone and now everything works fine.
Thanks for this, I never would have guessed that a missing email app was the problem here. Strange bug.
Click to expand...
Click to collapse
I know I would not have thought so either but my guess is that it is wrapped up in the email app for sending qr codes or something of that nature. Glad you got it fixed.
Case and thread closed

[Q] Mail app not parsing links

Using the HTC email app, no links are ever parsed. They just appear as standard, un-clickable text. I even tried forward/replying messages to see if they would appear as links there but they don't.
Does anyone else have this issue and/or a suggested fix? Thanks!
Are you debloated on AT&T? It seems we need HTCLinkifyDispatcher, which is removed as bloat
KitF said:
Are you debloated on AT&T? It seems we need HTCLinkifyDispatcher, which is removed as bloat
Click to expand...
Click to collapse
I am not, though I would love to be! (I am reticent to root my device, however.) I am running Apex, however, and perhaps this is related to the issue?
Thanks for the reply. Any further thoughts would be very much appreciated.
Well, apparently, I am not the only one experiencing this. Had not yet found this thread: http://forum.xda-developers.com/showthread.php?t=1639865
Does anyone have any idea why links would not be recognized as such?
i was having problems until i changed the maximum receive settings to max, and things started working much better. HTML emails that did not open correctly began opening and prompting for image downloads as expected.
coolren said:
i was having problems until i changed the message download settings to max, and things started working much better. HTML emails that did not open correctly began opening and prompting for image downloads as expected.
Click to expand...
Click to collapse
Thanks! I tried the "max" setting and this didn't resolve the issue.
However, our problems are different as HTML email display has never been a problem (and I am always prompted to download images)--my issue is that links do not parse in plain-text emails.
links in email are not hyperlinked
I am having the same problem. Hyperlinked words (seem) to be clickable and work fine. However, some emails I get where the address is typed out like the following (for example):
h t t p s://w w w. dropbox.c0m/el/?r=/link/65.Zf7E33Qbpe...
They look like regular text and are not highlighted, much less clickable.
Other times, I get emails with only the following in the body of the email:
"Please view the HTML of this email to see the message".
I'm going nuts because there is no HTML or anything to click on, let alone any kind of message. I've checked settings and nothing there is absolutely nothing to clue me into what might be wrong or how the situation can be resolved.

[APK] K9 email (Updated version 4.4)

It's not available on Play Store yet, least not in my country, and found the apk elsewhere, so thought about sharing it.
Nice update.
Download:
https://docs.google.com/file/d/0B3dAMHacbZmta3Y5NlFuNDBFVkU/edit?usp=sharing
Enjoy.
Sent from my GT-N7100 using Tapatalk 2
Why not link the website?
http://code.google.com/p/k9mail/downloads/list
Rosa Elefant said:
Why not link the website?
http://code.google.com/p/k9mail/downloads/list
Click to expand...
Click to collapse
Nevermind
Regarding K-9 Mail 4.4 Mass Deletes
Hi,
I have used K-9 for the past year for all of my email accounts.. and it was fine. One feature that I particularly liked was the ability to hold down the mail entry.. and press Select, which enabled you to label items you planned to mass delete, without opening all of the emails in your folder.
With 4.4 I cannot find that feature any longer, and I find that the app now takes up considerably more memory, causing it to work very slowly.
Unless I can get around the Mass Delete and memory issue, I will have to remove K-9 from my HTC EVO 4G phone.
Is anyone aware of a workaround for these issues?
Thank you,
Steve
[email protected]
I am having issues with the frequent wake up of the program in order to look for incoming message, although i have the "poll frequency" in never and push notifications enabled. Does anyone else have the same issue or is there something that needs to be done in the settings? The version is 4.803 - thanks.
Tried 4.9?
Rosa Elefant said:
Tried 4.9?
Click to expand...
Click to collapse
Since it is still an alpha version, i don't know whether it is stable and as i use this for my office e-mails I am a bit reluctant to try...have you tried it?
Yes, and I haven't found major issues in daily use yet.
Finally I installed it also, but i think it was not better than the previous version...it was also a bit larger file, therefore i reverted back to the previous one. Do you have any suggestions for the push/poll settings in case i am doing something wrong there?
For me, default settings work (if not battery-friendly though). Sorry. :/
Rosa Elefant said:
For me, default settings work (if not battery-friendly though). Sorry. :/
Click to expand...
Click to collapse
The battery-friendly settings is what i was trying to find, but i can live with this i suppose!!:good:
K9 seems to not be waking up my phone to poll email.
It is set to poll every 15 minutes but only polls when the screen is on. If screen is off for longer than 15 mins then it will poll as soon as the screen is turned on as if it is been forced to wait.
Is it possible greenify breaks k9? (I havent greenified the app).

[Q] cant access dialer or contacts

hi everybody!
im having problems with my moto g again. the last thing i did was installing textsecure because i had problems with threema. i think all those problems relate to using davdroid (instead of google) to sync my calendar and contacts.
anyways, after installing textsecure when i try to open my contacts or my dialer it pops up for a second (and it looks totally normal showing my contacts etc.) and then shuts down immediately (like a crash). in recent apps the preview window for either one is just black...
im not really sure where to begin trouble shooting or how to fix this. is there a way to log whats going on there to pinpoint whats causing this or is there a better way to sync stuff (using the caldav standard). although im not 100% sure davdroid is the cause for this it also could be a xprivacy setting but neither the dialer nor the contacts are restricted by it in any way.
i uninstalled textsecure and after a restart everything seems back to normal again, but i need a working messenger and i'd like it to be encrypted (no hangouts or whatsapp for me).
any recommendations on where to start or working alternatives would be greatly appreciated!
thanks for reading and kind regards
bad1080
What runtime are you using? If you are not running Art might want to send a bug report to the developer on your issues. Might be a compatibility issue with the phone or davdroid.
Sent from my XT1034 using XDA Free mobile app
eckwheet said:
What runtime are you using? If you are not running Art might want to send a bug report to the developer on your issues. Might be a compatibility issue with the phone or davdroid.
Click to expand...
Click to collapse
im not really sure what 'runtime' or 'art' would be, but im running stock rom (4.4.4, rooted) if thats what this is referring to!?
a bug report might be a good idea anyways ^^
thanks for your input!
edit:
oh yea, i forgot to mention: i reinstalled textsecure without the sms-functionality and now it seems to run just fine (dialer and contacts arent crashing anymore)! maybe this helps somebody for now...

[Q] email app destination prediction

Before the upgrade to Lollipop the email application would predict destinations based on emails received, even if I didn't have them in my contacts.
For instance If I received a mail from someone new called "John Doe" even if I didn't have it in my contacts. If I started a new mail and started typing in the To: "Joh... I would get a suggestion for this guy address or similar ones, including the matching contacts in my contact list.
Is there any way to retrieve this behaviour? Why has Sony/Google remove such thing? In a day to day work environment is very annoying to have to add every single person I receive emails from to my contact list.
Thanks in advance!
It is not removed. And always after a major upgrade it is best to do a factory reset.
Seriously that's the only option?
We have several cases in the office, including boss, and I'd like to keep android, but if what you say is true... sounds very unreliable for work.
daniel_fm said:
Seriously that's the only option?
We have several cases in the office, including boss, and I'd like to keep android, but if what you say is true... sounds very unreliable for work.
Click to expand...
Click to collapse
Give it a try, crossing from KK to L is a major firmware upgrade. A factory reset is necessary.
My email app works great, all the functions.
It is not unreliable, it's a must, after that it will be ok.
So I recommend a clean install.
P.S.
You can try to go to Settings : Apps : All : Email - and clear data, before you follow my first advice.
Thanks for the advice, if it works for you, certainly worth a try, at lease clearing data, even if I have to configure all the accounts again )
daniel_fm said:
Thanks for the advice, if it works for you, certainly worth a try, at lease clearing data, even if I have to configure all the accounts again )
Click to expand...
Click to collapse
Let me know how it worked out.
TheTeslaCoil said:
Let me know how it worked out.
Click to expand...
Click to collapse
sorry for the delay, as I had the testing mobile getting fixed. As you say it works, or so it does with a mobile recently reset to factory status.
Thanks again for your time.
Now I'm into trying to find how to make whatsapp not using the lolillpop semi-drop down notifications, just to show with the icon in the notification bar as it did in kitkat (lollipop changed many things indeed).
daniel_fm said:
sorry for the delay, as I had the testing mobile getting fixed. As you say it works, or so it does with a mobile recently reset to factory status.
Thanks again for your time.
Now I'm into trying to find how to make whatsapp not using the lolillpop semi-drop down notifications, just to show with the icon in the notification bar as it did in kitkat (lollipop changed many things indeed).
Click to expand...
Click to collapse
No problem, I had a little vacation myself.
About the notification, try a third party app from PlayStore.
TheTeslaCoil said:
No problem, I had a little vacation myself.
About the notification, try a third party app from PlayStore.
Click to expand...
Click to collapse
It's really the new "heads-up" notification method in lollipop, that is mandatory with no way to disable it unless you use a modded solution.
Problem is our phone has little modding yet. Will keep an eye for options.

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