Question: Buying in the USA and using in the UK...? - Galaxy Note 10.1 Q&A, Help & Troubleshooting

hi all.
I'd like some advice. I have the chance to buy a new Samsung Galaxy Note 10.1 32 GB tablet in the USA. The price is significantly better than the UK equivalent.
But what I need to know if will the device work in the UK? For example will I be able charge the device?
I'm assuming that I'd need to change the virtual keyboard settings from US to UK but that should be simple enough - I hope...
Sorry if this is an obvious question.
I'd rather not root the device if at all possible. I'm happy to buy one or two things to make the device mine since the saving is almost £250(!)
Thanks in advance for your help.

You just need to make sure that the charger works on 220V or that you are plugging it into 110V. Otherwise, I can't imagine any reason it wouldn't work for you.
You could get a 220->110 transformer pretty easily if necessary.

In case it is a 3G-version it might not work in Europe. USA has different radio-bands .......................

The US doesnt have a 3G version yet so no problems there.
Sent from my Galaxy S3 running DietICS

May need to change wifi region codes to access the correct 5 GHz frequencies, not sure.

Is buying a UK alternative charger an options...?
sonofdays said:
You just need to make sure that the charger works on 220V or that you are plugging it into 110V. Otherwise, I can't imagine any reason it wouldn't work for you.
You could get a 220->110 transformer pretty easily if necessary.
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Click to collapse
Thanks for the insight. I guess I couldn't just buy a UK compatible charger...?

Wifi only
troed said:
In case it is a 3G-version it might not work in Europe. USA has different radio-bands .......................
Click to expand...
Click to collapse
Thanks I was planning on the Wifi only option in any event.

A configurable option?
Entropy512 said:
May need to change wifi region codes to access the correct 5 GHz frequencies, not sure.
Click to expand...
Click to collapse
Thanks for the advice.
Is this something that I can do without rooting...?
I'd appreciate it if you can point me to a guide for this this.

SpartanGrey said:
Thanks for the insight. I guess I couldn't just buy a UK compatible charger...?
Click to expand...
Click to collapse
I'm pretty sure you can, doesn't the charger output USB voltage? 5V 1A? If so any android charger should work

The charger is 5v and 2A, but i think it could charge at 1Amp, but it will take longer.
There is also the prob that there are 2 different wifi models EU:8010, US:8013. But i think the difference is in wifi channels numbers. Maybe you can flash a 8010 ROM and it becames an UK model. This you need to find out.

mdalacu said:
The charger is 5v and 2A, but i think it could charge at 1Amp, but it will take longer.
There is also the prob that there are 2 different wifi models EU:8010, US:8013. But i think the difference is in wifi channels numbers. Maybe you can flash a 8010 ROM and it becames an UK model. This you need to find out.
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Click to collapse
Yeah. If you flashed a UK firmware on the N8013 it would most likely work.
You would lose the ability to use the IR port.
Any Samsung Tab-compatible 2A charger will work. iPad chargers will not work unless you use a charging adapter such as http://www.dealextreme.com/p/usb-data-charging-extension-cable-for-samsung-p1000-black-91141?item=4 (If that link breaks, search DX for P1000) - Samsung hasn't changed charger design since the original Tab, so P1000 chargers/charging adapters will work.

You don't need to change the radios, they're the same. D-Link, NetGear, et. al., sell the same routers internationally that they do domestically. If there was a compatibility issue my UK devices (and I have/had many) wouldn't work in the U.S. As for the 3G the Note's quad-band worldwide (except Korea) so it'll work just about anywhere.
One thing to keep in mind about using Samsung mobile devices outside their country of intended sale is that it affects your warranty. If a U.S. sourced Note needs repair they'll only repair it in the U.S. The same holds true in reverse. Samsung U.S. won't repair a Note intended for sale outside the U.S. They take a tough stance on gray market purchases and this has been proven time and time again. So you may want to compare the initial savings vs. the cost of roundtrip shipping to the U.S. should it ever need service.

BarryH_GEG said:
You don't need to change the radios, they're the same. D-Link, NetGear, et. al., sell the same routers internationally that they do domestically. If there was a compatibility issue my UK devices (and I have/had many) wouldn't work in the U.S. As for the 3G the Note's quad-band worldwide (except Korea) so it'll work just about anywhere.
One thing to keep in mind about using Samsung mobile devices outside their country of intended sale is that it affects your warranty. If a U.S. sourced Note needs repair they'll only repair it in the U.S. The same holds true in reverse. Samsung U.S. won't repair a Note intended for sale outside the U.S. They take a tough stance on gray market purchases and this has been proven time and time again. So you may want to compare the initial savings vs. the cost of roundtrip shipping to the U.S. should it ever need service.
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Not true. Available 5 GHz frequencies are VASTLY different between the UK and US. See http://www.solwise.co.uk/wireless-5.htm
Similarly, Europe allows 2.4 GHz channels 12 and 13, the USA does not.

Entropy512 said:
Not true. Available 5 GHz frequencies are VASTLY different between the UK and US. See http://www.solwise.co.uk/wireless-5.htm
Similarly, Europe allows 2.4 GHz channels 12 and 13, the USA does not.
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Click to collapse
Then the radios compensate for the variations in channels. Like I said, the Note is my fifth international device and it has no problem working in the U.S. I travel a lot and have never had a Wi-Fi issue with any of them. My OG P7500 has been to every continent.

BarryH_GEG said:
Then the radios compensate for the variations in channels. Like I said, the Note is my fifth international device and it has no problem working in the U.S. I travel a lot and have never had a Wi-Fi issue with any of them. My OG P7500 has been to every continent.
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They will if you change the region configuration - with root and/or custom firmware that is possible. But if you use it "out of the box" - it won't work without hax.

Entropy512 said:
it won't work without hax.
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Click to collapse
None of my devices are rooted and all use OEM ROMs. Primarily because I've always had tons of issues registering on foreign 3G networks in my travels when I've used third party ROMs and radios. In all the forums for those devices I've never seen a discussion on Wi-Fi incompatibility based on region. Have you? I'd think people with U.S versions of popular phones like the SGS2 series, VZW Nexus, and HTC phones like the Vivid and Sensation would be reporting problems if they couldn't use their Wi-Fi properly when traveling overseas. I'm sure plenty of U.S. Samsung tablets have been used overseas when people travel also. And if U.S. iPhones and iPads had different radios than the international versions owners would be reporting incompatibility issues when using them abroad. So I get that there may be variations in Wi-Fi regionally but the radios must be designed to accommodate them. Otherwise this would be a much larger discussion and not just in the Note forum.

I'm from the UK, currently travelling in the US, and I just bought a 32GB note last Thursday...
The charger is compatible voltage-wise, all you need is a US->UK plug adapter...
I've also never had WiFi problems in my travels here in the US, I use an international 5.3" note, and WiFi works everywhere. I don't expect any problems.
When I switched the Note 10.1 on for the first time, it asked me what region I was in, I chose UK, and could have chosen anywhere...

BigStuart said:
The charger is compatible voltage-wise, all you need is a US->UK plug adapter...
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Click to collapse
Actually, if you look at the charger, the piece with the prongs on it snaps out. It's the same base charger worldwide with different prongs thrown in the box based on the region its being sold in. I carry a single charger and a half-a-dozen different prongs that I use depending on where I'm traveling.

Just what I needed to hear!!
BigStuart said:
I'm from the UK, currently travelling in the US, and I just bought a 32GB note last Thursday...
The charger is compatible voltage-wise, all you need is a US->UK plug adapter...
I've also never had WiFi problems in my travels here in the US, I use an international 5.3" note, and WiFi works everywhere. I don't expect any problems.
When I switched the Note 10.1 on for the first time, it asked me what region I was in, I chose UK, and could have chosen anywhere...
Click to expand...
Click to collapse
Thanks!
You've answered pretty much all of my questions. :good:

Thanks for all of the advice
Thanks for all of the advice - it's very much appreciated! :good:
Frankly the warranty point is a slight worry but for almost £170 saving it's worth the risk.
btw I don't mind paying the UK taxes, but I really resent being gouged by a few hundred pounds for no discernible service or product difference.
I don't care whether it's Samsung or the UK suppliers decision.

Related

[Q] Will it work?

Hello everyone,
I've been searching sometime for an answer but I seem to keep getting conflicting information. Here's the gist: I'm moving to South Korea long term and I have a Samsung Nexus S that was purchased through Koodoo. Works like a sweet machine and I'm loath to give it up. I'm just wondering if it will work when I bring it over instead of forking out money again for another smartphone.
Reasons I think it will work: Nexus S seems to have a wide range of frequencies that it is compatible with, designed to be a world phone, etc.
Reasons I think it might not work: I keep hearing different information on South Korean frequencies from CDMA only to god-knows-what.
Can anyone out here help? It's quite confusing to me. If it won't work then I'll likely try to resell it (still in pristine condition) before leaving instead of bringing it all the way over and it being unusable. However if it does work, again, it would save me buying a new smartphone over there which will probably cost me more in the long run.
Any advice is MUCH appreciated. Thanks!
I'd like to say that it should work fine in S.Korea givin that the i9020 is basically the m200(Korean nexus s). I'm not completely sure though, I can be wrong so don't count me in on it 100%. If it's possible I would contact a Korean GSM telco through email and ask, they'll know if your nexus s is compatible with their bands. I would do that JUST to make sure
What model of Nexus do you have? Do you what bands/frequencies South Korea service providers use?

[Q] Purchasing a US N5 to use in the UK

morning guys
I've seen a few threads about buying in the US and using the N5 in different countries and the fact that although you can use it for 3G/GSM, being able to use 4G LTE is a no go due to the bands that are utilised.
Does/Would anyone know if this is changeable due to the radio being used or would it be a hardware matter as to me it would seem abit odd to produce 2 different phones using the same form factor where a piece of software enabling the bands would be more cost efficient. I appreciate that the software etc is probably being looked at by Dev's now but was wondering if anyone with previous knowledge of this would know.
Only reason I ask is as I'm in the US at the moment (the 32Gb works out considerably cheaper than in the UK) and the area I live in (in the UK) hasn't got 4G (and probably won't have for a while), whether or not to purchase one and then wait for a radio change, but if thats not possible I'll have to go with the expensive UK version
thanks for you help
There are two Nexus 5 models, the D820 (for the U.S) & D821 (for the rest of the world. According to this article by Android Central, it seems that there is a physical difference between the radios installed in each model. So I don't think you would have the option of flashing a radio from a D821 on to a D820 and suddenly have access to UK/European LTE bands. I'm no expert though so maybe others could confirm/deny this.
I too would like to know the same thing (hoping to take advantage of relatives in the US )
However reading around a bit I think it's a hardware limitation. They use the same software on the phones, but they enable the different LTE bands built into the hardware.
Pretty sure no amount of flashing radios will enable the different LTE bands...I'd love to be wrong though.
Shame, even after sales tax the saving would have been worth it. Might have to bite the bullet and buy UK price £££££££££

U.S. Unlocked vs International Unlocked phone

Hello
I'm looking at replacing my S4 with an S7. My carrier in the US is AT&T and that won't be changing. I've been looking at different unlocked versions and can't find a solid representation of what the real world differences are. I know they have different processors. Some say a band is missing, but does that matter. I don't use android or samsung pay, but i know there is a difference here too. I found one comment about some kind of samsung 'coverage' plan, but what is that?
Best Buy has US unlocked phones for about $700. B&H Photo has an International phone for about $640. Its a lot of money either way. Is one phone really better or different than that other?
I am planning a trip through Canada and maybe to Europe. I assume either would take a SIM from those areas and I could avoid getting raped by international fees.
Here is a summary of question I can think of:
Does the US unlocked phone from BestBuy have a warranty or insurance or anything like that?
Can the US phone be rooted. I only do this to remove apps I don't use.
Is the hardware one vs the other really better or just different?
Does a dual SIM do anything useful?
Does a band being missing make a real world difference?
Is there a good comparison somewhere to that can decide on a phone to purchase?
It comes with a limited warranty as stated on their site:
"This device is not warrantied through the manufacturer. This device has a limited 1 year warranty provided by CCR Warranty. To obtain technical or warranty assistance, please contact CCR Warranty at 866-579-8436."
What I don't know is how useful/limited that warranty is. I'd like the HTC 10 but the unlocked S7 is my runner up, and the warranty issue is one of the major factors in my hesitation.
I do believe it can be rooted.
As far as I know, through research, the only major difference between the two is battery life.
Hello, I'll just go straight to the answers.
1. I'm going to assume that if you go through a carrier (att, t-mobile etc etc.) they will offer an insurance plan. You will have to go to third party insurance for the international version
2. As far I know, the US version does not have a root option yet. Because of the locked bootloader.
3. Hardware will depend on which version you choose. Both are very good.
4. Dual sim is as the name implies, you'll be able to use 2 separate sim cards with their respective #s. that's the only benefit really.
5. Missing radio bands is something you may have to do some research on depending your location.
6. I'm sure YouTube or some online site will have some reviews/comparison of both.
I just looked at the best buy website again and something is different. The S7 listed for $690 is definitely the international version and not the US version. When I looked last month I was positive that the phone was listed as a US phone ... huh
A little late
a little late to the thread but just wanted to share what I learned while researching the matter.
There is an US unlocked version of the S7 (g930u) and available through a few places (Best Buy, B&H, Ebay). It goes for $679.99 retail and I have not been able to find one that goes for less. Probably because it just came out end of June. The biggest benefit of it is that it has a bunch of bands and CDMA-compatible. Thus, you can get full connection with AT&T and TMobile. Downside is no wifi calling or VOLTE (as those seem to be locked by the carriers to their own phones).
The international versions (930f/930fd) are both available on Ebay/Swappa for about $500. Upside are that they have the Exnyos chip and no bloatware. You can also root and flash them with new ROM. Another thing is that you get updates earlier. I got Marshmallow on my s6 a month or so before AT&T released its update. Downsides are no Samsung Pay or WiFi Calling/VOLTE and the biggie...missing bands. I had a g920i and it was missing support for bands 29 and 30 on AT&T...this led to poor LTE and indoor reception at times. I would have to turn on/off the mobile data switch sometimes to get good connection.
Finally, we have carrier based versions, which loads you down with bloatware and has the Snapdragon chip. But, it does support all features of your carrier. Slower updates also an issue and lack of support of all bands internationally are additional drawbacks. Cost is also about $500.
Personally, I am going with an unlocked 930a. Bloatware sucks but I can delete or disable almost all of them. Snapdragon seems pretty powerful to me. Samsung Pay, Wifi Calling, and Band support are just too important for me. Note, make sure you ask the seller on Ebay/Swappa about whether the phone is unlocked.
Hope that helps.
I did a lot of research into this before buying my S7 but was kind of screwed since I'm on Verizon (CDMA)...
Since you're on AT&T you have more options.
There are two different processors in the two different models, Snapdragon 820 in the US CDMA capable and an Eyxnos in the International GSM ONLY phone.
After doing my research, I personally recommend the Eyxnos, which I couldn't get :/
If for nothing else, better battery life, by far. Do some research into the comparison between the two.
However! When buying from Best Buy be careful!
Last I checked, on their website, the black/onyx S7 was an unlocked US Snapdragon 820 phone.... while strangely enough the other two, gold and silver? were both unlocked US (actually international) Eyxnos phones.
Also, last I checked Samsung themselves only sell the CDMA snapdragon processor model to the US.
Unless Best Buy made a mistake listing the Eyxnos processor, it is the only way to get that model without buying an "internationally sourced" phone on ebay.
Just a few notes:
1) The G930u is fully compatible with all the US Carriers
2) VoLTE works on both T-Mobile and Verizon
3) Wi-Fi Calling works on T-Mobile and potentially Verizon (but I am not positive about Verizon).
The big downside to the G930u is that for whatever reason it is not receiving updates from Samsung when its branded siblings are.

Importing Note 20 Ultra 5G from USA to UK

Hi Guys,
I have a possibility to buy an Unlocked version of Note 20 Ultra 5G from the US and ask a friend to bring it to the UK with them.
Apart from Snapdragon advantage, it will be even a little cheaper than buying in the UK.
I am, however, a bit worried about 5G support in the UK. I spent many hours torturing different Samsung US Live Chat Agents and BestBuy Live Chat Agents with the same questions and they all advised that the phone is fully unlocked and 5G will work in the UK. They also said there is no Region Lock so I can directly insert a UK sim card to it.
However, I am taking it with a grain of salt as the agents seem to care about sales only. Also, I couldn't find official band specifications for Note 20 Ultra on Samsung's website (correct me, if I am wrong, please).
Does anyone know if the 5G will work in the UK? Will VoLTE work? I know Samsung Pay won't work but I don't care at all - I always use Google Pay instead.
Also, will I get a Samsung firmware if I buy it from BestBuy, for firmware updates?
I really want to import it but don't want to end up getting a phone that will not have 5G or any other significant feature.
Can you please shed some light on this? Thanks.
You need to check the actual 5G bands on the device are compatible with your cellular provider.
ekerbuddyeker said:
You need to check the actual 5G bands on the device are compatible with your cellular provider.
Click to expand...
Click to collapse
Thanks, this is what I was thinking about too but I couldn't find any band specs on Samsung's website apart from generic 5G thing.
Any idea where can I find them? Thanks.
VirtualWaver said:
Thanks, this is what I was thinking about too but I couldn't find any band specs on Samsung's website apart from generic 5G thing.
Any idea where can I find them? Thanks.
Click to expand...
Click to collapse
https://www.phonearena.com/phones/S...he Note 20 Ultra is,a starting price of $1300.
https://www.phonescoop.com/phones/phone.php?p=6280
Thanks a lot for the info.
Surprisingly, neither Samsung Chat nor their Facebook support do not know the specs, saying they are not published on the website which is strange.
According to the phonescoop site it doesn't support n78 which is the UK spec, but what is really surprising that it doesn't even list all 4G bands that are supported in the UK but I remember people were saying S20 Ultra was working fine with UK 4G... I am trying to call their e-commerce department to get a confirmation from them directly.
Man, the Samsung really messed the things up with their rubbish processor policy. To be honest I was not bothering until the point when then started to sell Snapdragon in their home country which really speaks loud on how good it is in comparison with Exynos.
This is also a dilemma I am facing as well. I can choose between a US Unlock or an International Unlock. The question I am wondering is whether I can get Samsung Pay to work. I currently live in Japan. I had a Note 8 unlocked international , connected to a US vpn, that I was able to register my US credit cards on Samsung Pay and it worked flawless here. I was able to use Samsung Pay out in town with no problems. Yet ever since the Note 9 I have not been able to get it to work again. My thinking was to instead of buying an international unlocked version, was to get a US unlocked version and try to activate/register Samsung Pay via US vpn to see if it would work. Do you guys think that is doable? Or should I just go for the international Note 20 Ultra and call it a day?
cezeff said:
This is also a dilemma I am facing as well. I can choose between a US Unlock or an International Unlock. The question I am wondering is whether I can get Samsung Pay to work. I currently live in Japan. I had a Note 8 unlocked international , connected to a US vpn, that I was able to register my US credit cards on Samsung Pay and it worked flawless here. I was able to use Samsung Pay out in town with no problems. Yet ever since the Note 9 I have not been able to get it to work again. My thinking was to instead of buying an international unlocked version, was to get a US unlocked version and try to activate/register Samsung Pay via US vpn to see if it would work. Do you guys think that is doable? Or should I just go for the international Note 20 Ultra and call it a day?
Click to expand...
Click to collapse
I was reading in many places that Samsung Pay is region locked so it won't work properly. But it might be different in case of Japan.
I personally don't use Samsung Pay at all so can't say but hopefully someone else would advise.
So I spent another 30 minutes on the phone with Samsung and am, honestly, shocked to say the least.
Not only they had not idea about 5G and 4G frequencies of their own product, they were just repeating something like "well it says it support mmwave and we googled and saw the UK also supports mmwave so it should work" which is complete nonsense (the UK doesn't even support mmwave yet, its a US thing!). The UK is using band 78 which is 3..5Ghz so all I wanted from them is to confirm if the US version has 3.5Ghz or not. Another disappointment on Samsung....
So I am currently stuck, this is, really, a gamble, not sure if the risk worth it or not. Something tells me the 5G won't work in the UK and this doesn't' worth it.
How come Samsung doesn't know what frequencies their own product supports? Is it that hard for them to get? Its rubbish!
Us Note 20 doesn't work with 5G band in UK. If you want a working snapdragon 5G note 20 or note 20 ultra you have to by N986N model from South Korea, which is one sim only but it has 256gb internal storage....
manager77 said:
Us Note 20 doesn't work with 5G band in UK. If you want a working snapdragon 5G note 20 or note 20 ultra you have to by N986N model from South Korea, which is one sim only but it has 256gb internal storage....
Click to expand...
Click to collapse
Yes, it seems to. I will try my luck with Wondamobile and order the HK version once available. Don't want to buy the Exynos...
Thanks for your help!
It seems like a lot of hassle just to get a snapdragon version. You may gain performance (that's probably not even noticeable in normal every day tasks) and a possible gain in battery life... but gain hassles with the UK network bands, import duty, warranty issues and resale value.
There are meant to be tweaks on the Exynos 990 in the Note20 version, so why not wait and see a reasonable handful of reviews on this subject first?
.
apprentice said:
It seems like a lot of hassle just to get a snapdragon version. You may gain performance (that's probably not even noticeable in normal every day tasks) and a possible gain in battery life... but gain hassles with the UK network bands, import duty, warranty issues and resale value.
There are meant to be tweaks on the Exynos 990 in the Note20 version, so why not wait and see a reasonable handful of reviews on this subject first?
.
Click to expand...
Click to collapse
This is also true, especially the resale value part (Wondamobile covers all import duties, etc so no probs from that side).
I am also waiting for the reviews, even though Ice Universe advised the rumors about tweaked Exynos are not legit. Still, hope dies last
Decisions, decisions
apprentice said:
It seems like a lot of hassle just to get a snapdragon version. You may gain performance (that's probably not even noticeable in normal every day tasks) and a possible gain in battery life... but gain hassles with the UK network bands, import duty, warranty issues and resale value.
There are meant to be tweaks on the Exynos 990 in the Note20 version, so why not wait and see a reasonable handful of reviews on this subject first?
.
Click to expand...
Click to collapse
Interesting...I know you said wait for the reviews, yet if you had the choice which version would you get or which version do you normally get? I'm looking at making a decision between the snapdragon or the exynos... I'm pretty sure I've always had exynos, yet this maybe the last year I'm able to afford upgrading to the latest and greatest... I want to ensure I'm getting the best bang for the buck... I'm thinking the Korean unlocked snapdragon maybe the best bet.
cezeff said:
Interesting...I know you said wait for the reviews, yet if you had the choice which version would you get or which version do you normally get? I'm looking at making a decision between the snapdragon or the exynos... I'm pretty sure I've always had exynos, yet this maybe the last year I'm able to afford upgrading to the latest and greatest... I want to ensure I'm getting the best bang for the buck... I'm thinking the Korean unlocked snapdragon maybe the best bet.
Click to expand...
Click to collapse
Depending on where you live though, if in Europe than HK would be a better choice as it has a better network compatibility with European 5g and GSM standards than Korean version. I was also reading that Koren version comes with specific Korean settings and bloatware that cannot be removed, hence, it is cheaper than HK version.
I was reading today that one guy on Twitter apparently tested Note 20 Ultra Exynos and said it is more optimised and faster than the same processor in S20 Ultra, but still not on par with Snapdragon.
I will probably try my luck with Wondamobile once they will have the HK version available.
cezeff said:
Interesting...I know you said wait for the reviews, yet if you had the choice which version would you get or which version do you normally get? I'm looking at making a decision between the snapdragon or the exynos... I'm pretty sure I've always had exynos, yet this maybe the last year I'm able to afford upgrading to the latest and greatest... I want to ensure I'm getting the best bang for the buck... I'm thinking the Korean unlocked snapdragon maybe the best bet.
Click to expand...
Click to collapse
I see you are in the US, so you will automatically get the Snapdragon version. This is technically a better chipset for both performance and battery life, but the evidence seems to point to about a 6% performance boost (on the Galaxy S20) and about 1hr more battery power. But these figures are only relevant if you are pushing the phone to absolute limits. As with all benchmarking, results are clinical and most likely aren't noticeable in every day usage and the majority of people really don't care much.
However what we do care about (here in non US markets) is that we are paying the same amount (often more) for something that technically has an inferior chipset. But Samsung seemed to have addressed this with the Exynos version having a bigger (256Gb) base storage.
There are rumours banding about that the Exynos 990 has been much improved/ramped up, also addressing the overheating issues on previous devices. So it remains to be seen if this holds true. But the crux of my input here is that is it really worth the OP going to the trouble of importing a phone from the US or S.Korea to the UK, based on all the above? Especially if something goes wrong you most likely don't have a warranty. At the price of a Note 20 Ultra that's a lot of money to lose if you get a fault.
apprentice said:
I see you are in the US, so you will automatically get the Snapdragon version. This is technically a better chipset for both performance and battery life, but the evidence seems to point to about a 6% performance boost (on the Galaxy S20) and about 1hr more battery power. But these figures are only relevant if you are pushing the phone to absolute limits. As with all benchmarking, results are clinical and most likely aren't noticeable in every day usage and the majority of people really don't care much.
However what we do care about (here in non US markets) is that we are paying the same amount (often more) for something that technically has an inferior chipset. But Samsung seemed to have addressed this with the Exynos version having a bigger (256Gb) base storage.
There are rumours banding about that the Exynos 990 has been much improved/ramped up, also addressing the overheating issues on previous devices. So it remains to be seen if this holds true. But the crux of my input here is that is it really worth the OP going to the trouble of importing a phone from the US or S.Korea to the UK, based on all the above? Especially if something goes wrong you most likely don't have a warranty. At the price of a Note 20 Ultra that's a lot of money to lose if you get a fault.
Click to expand...
Click to collapse
Well I live in Japan .. Shipping and importing is not really an issue for me... Even with the improvements to exynos, it still seems the snapdragon is the better chipset (?).. I can source an unlocked 256 snapdragon from Korea, yet now am concerned about the bloatware on the phone... wouldn't the Hong Kong version also include some form of bloatware?
---------- Post added at 06:46 PM ---------- Previous post was at 06:35 PM ----------
VirtualWaver said:
Depending on where you live though, if in Europe than HK would be a better choice as it has a better network compatibility with European 5g and GSM standards than Korean version. I was also reading that Koren version comes with specific Korean settings and bloatware that cannot be removed, hence, it is cheaper than HK version.
I was reading today that one guy on Twitter apparently tested Note 20 Ultra Exynos and said it is more optimised and faster than the same processor in S20 Ultra, but still not on par with Snapdragon.
I will probably try my luck with Wondamobile once they will have the HK version available.
Click to expand...
Click to collapse
Wouldn't the HK version include bloatware as well?
cezeff said:
Well I live in Japan .. Shipping and importing is not really an issue for me... Even with the improvements to exynos, it still seems the snapdragon is the better chipset (?).. I can source an unlocked 256 snapdragon from Korea, yet now am concerned about the bloatware on the phone... wouldn't the Hong Kong version also include some form of bloatware?
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Ah sorry, I was just going by the country flag on your profile.
I don't know if the HK version will be full of bloatware. However, I think Samsung have toned down their bloatware over the past 2-3 years anyway (certainly in the UK versions), instead opting to provide links to downloads of their apps that might interest you. I actually really like the Samsung Browser for example but it's no longer installed by default, so I had to install it from the Galaxy Store.
apprentice said:
Ah sorry, I was just going by the country flag on your profile.
I don't know if the HK version will be full of bloatware. However, I think Samsung have toned down their bloatware over the past 2-3 years anyway (certainly in the UK versions), instead opting to provide links to downloads of their apps that might interest you. I actually really like the Samsung Browser for example but it's no longer installed by default, so I had to install it from the Galaxy Store.
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I will second the Samsung Browser - absolutely the best and works super fast. My to go browser, in fact.
I am not sure about bloatware content but there was a deal on HotUKDeals website where Wonda was selling S20 from Korea and it was cheaper and people was saying the comments that the reason is that it has many pre-configured Korean bloat that cannot be removed even with package managers.
It looks like (from my research on the web) that HK version doesn't have these.
apprentice said:
Ah sorry, I was just going by the country flag on your profile.
I don't know if the HK version will be full of bloatware. However, I think Samsung have toned down their bloatware over the past 2-3 years anyway (certainly in the UK versions), instead opting to provide links to downloads of their apps that might interest you. I actually really like the Samsung Browser for example but it's no longer installed by default, so I had to install it from the Galaxy Store.
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Click to collapse
No problem. I do agree that Samsung has toned it down. I think I'll go ahead and pre-order the Korean snapdragon with 256gb in mystic white... mystic bronze looks great, yet I can't do much with it, even putting on a skin the frame would stick out like a sore thumb... If anything I can disable bloatware via ADB shell without root... One of the reasons I buy unlocked phones is because the bloatware on Japanese locked phones are absolutely crazy... The system is also proprietary, losing much of the customization other regions have, along with super long delayed updates...
---------- Post added at 07:18 PM ---------- Previous post was at 07:01 PM ----------
VirtualWaver said:
I will second the Samsung Browser - absolutely the best and works super fast. My to go browser, in fact.
I am not sure about bloatware content but there was a deal on HotUKDeals website where Wonda was selling S20 from Korea and it was cheaper and people was saying the comments that the reason is that it has many pre-configured Korean bloat that cannot be removed even with package managers.
It looks like (from my research on the web) that HK version doesn't have these.
Click to expand...
Click to collapse
I'll roll with the Korean version for now.. If there is any excessive bloated I'll ADB shell it and if anything else maybe flash a universal ROM later down the road... Thanks for you guys input
cezeff said:
No problem. I do agree that Samsung has toned it down. I think I'll go ahead and pre-order the Korean snapdragon with 256gb in mystic white... mystic bronze looks great, yet I can't do much with it, even putting on a skin the frame would stick out like a sore thumb... If anything I can disable bloatware via ADB shell without root... One of the reasons I buy unlocked phones is because the bloatware on Japanese locked phones are absolutely crazy... The system is also proprietary, losing much of the customization other regions have, along with super long delayed updates...
---------- Post added at 07:18 PM ---------- Previous post was at 07:01 PM ----------
I'll roll with the Korean version for now.. If there is any excessive bloated I'll ADB shell it and if anything else maybe flash a universal ROM later down the road... Thanks for you guys input
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Click to collapse
Please let us know how once you get it
I will also hold on and wait for Exynos review. Hope it will be available soon.
I am not a gamer at all, but am a power user and do appreciate when the phone heats less and consumes less battery. Also, apparently, Snapdragon's reception is better. So will wait for reviews before getting. For now, I cancelled my Samsung order from the UK.

Question HK import in the UK

Hi guys,
I want to get the HK version of this phone (because general consensus seems to be the Snapdragon is better than Samsung's processor that comes in all the EU models) and I want to have a solid idea of what potential ramifications there are from doing this.
From what I gather, the HK model is SM-S9080.
I'm pretty clear on the ramifications from the actual importing of the device, such as loss of Samsung's warranty and things like that. What I'm struggling with is the technical aspects of it.
I've done some Google-fu to the best of my ability, but I must admit I'm a little overwhelmed by all the technical jargon, numbers, codes, etc that seem to be involved. Hopefully you can help me understand better...
I know that both Samsung Pay and Samsung Member Benefits will not work in the UK, however this does not bother me as I have no intentions of using those anyway.
The network provider I use in the UK is EE and, from what I can tell, the HK model supports all the necessary bands including 5G (source here: https://www.kimovil.com/en/frequency-checker/GB/samsung-galaxy-s22-ultra ). However, I have heard that 5G could be arbitrarily deactivated in the UK by the software or hardware in the phone or something like that due to the model differences. Is this true?
Will there be any weird branding issues that can't be easily removed? By this I mean is it going to have weird chinese branding that can't be removed without flashing/rooting/etc (I'd personally prefer not to do any of that stuff). Could I just change the language to English and have it be visually indistinguishable from a 'native' UK model?
Will Google Play be affected? I don't know if there are any china-related politics that would impact my ability to use Google's services. Sorry if that is a stupid question.
What is a CsC and will it matter regarding the function of the phone? I've seen this term being used a lot while googling but I have no idea what it means or how exactly it affects the use of the phone.
How would updates work? Would there be any issues on that front?
Is there anything else I need to consider from a technical point of view that I have missed?
Hopefully these aren't stupid questions. Thank you in advance.
arstulex said:
Hi guys,
I want to get the HK version of this phone (because general consensus seems to be the Snapdragon is better than Samsung's processor that comes in all the EU models) and I want to have a solid idea of what potential ramifications there are from doing this.
From what I gather, the HK model is SM-S9080.
I'm pretty clear on the ramifications from the actual importing of the device, such as loss of Samsung's warranty and things like that. What I'm struggling with is the technical aspects of it.
I've done some Google-fu to the best of my ability, but I must admit I'm a little overwhelmed by all the technical jargon, numbers, codes, etc that seem to be involved. Hopefully you can help me understand better...
I know that both Samsung Pay and Samsung Member Benefits will not work in the UK, however this does not bother me as I have no intentions of using those anyway.
The network provider I use in the UK is EE and, from what I can tell, the HK model supports all the necessary bands including 5G (source here: https://www.kimovil.com/en/frequency-checker/GB/samsung-galaxy-s22-ultra ). However, I have heard that 5G could be arbitrarily deactivated in the UK by the software or hardware in the phone or something like that due to the model differences. Is this true?
Will there be any weird branding issues that can't be easily removed? By this I mean is it going to have weird chinese branding that can't be removed without flashing/rooting/etc (I'd personally prefer not to do any of that stuff). Could I just change the language to English and have it be visually indistinguishable from a 'native' UK model?
Will Google Play be affected? I don't know if there are any china-related politics that would impact my ability to use Google's services. Sorry if that is a stupid question.
What is a CsC and will it matter regarding the function of the phone? I've seen this term being used a lot while googling but I have no idea what it means or how exactly it affects the use of the phone.
How would updates work? Would there be any issues on that front?
Is there anything else I need to consider from a technical point of view that I have missed?
Hopefully these aren't stupid questions. Thank you in advance.
Click to expand...
Click to collapse
the csc is the carrier aspect of the phone , ie what bands of each type of network connections are used,and country specific bloatware , the csc is also what carrires the software restrictions based on the laws of the country it is coded for. you would get hongkong specific updates with a csc from that region as far as i can sumise, you may even need to use a hongkong routed vpn to receive them, but again thats a guess
Hi, I've got a 12GB/512GB S9080 on the TGY CSC here in the UK. I'm on O2UK but my 5G works fine. I have no weird carrier branding and I don't get any Chinese characters anywhere. I use Google Pay just fine (never used Samsung Pay on any of my devices)
No issues on updates, in fact I got the latest May update on the 28th of April.
I got this phone through techinthebasket and paid over £300 less than the equivalent Exynos version direct from Samsung.
If you have any questions regarding the device just ask
p.dixon0 said:
Hi, I've got a 12GB/512GB S9080 on the TGY CSC here in the UK. I'm on O2UK but my 5G works fine. I have no weird carrier branding and I don't get any Chinese characters anywhere. I use Google Pay just fine (never used Samsung Pay on any of my devices)
No issues on updates, in fact I got the latest May update on the 28th of April.
I got this phone through techinthebasket and paid over £300 less than the equivalent Exynos version direct from Samsung.
If you have any questions regarding the device just ask
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Click to collapse
This is exactly what I was hoping for. Thanks mate.
Funnily enough that's the website I was looking at getting mine from too. I did email them to ask where they source their models from because I've read elsewhere that TGY is ideal for UK use but they haven't got back to me yet (weekend of course). Glad to hear they are selling TGY.
Only question I have would be about techinthebasket themselves. Roughly how long did it take to arrive and did it arrive sealed?
Hi mate, yeah I've used techinthebasket a few times now (I've bought a Note8 and a Surface Pro 4 from them previously) and it does take a little while for the items to arrive, even paying for expedited it still took 5 working days. All items were factory sealed too.
If it helps, I traded the Note8 for the Note9 directly to Samsung when the Note9 came out and I got the full £400 at the time. The SP4 developed the prolific screen shake fault after about a year and Microsoft replaced it free of charge.
p.dixon0 said:
All items were factory sealed too.
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Click to collapse
Is this possible? I thought Samsung region-locks their phones until a call is made with a SIM from the 'home' region.
Don't these importers have to open up the box to do this so that you can actually use a UK SIM in it when it gets to you?
p.dixon0 said:
Hi, I've got a 12GB/512GB S9080 on the TGY CSC here in the UK. I'm on O2UK but my 5G works fine. I have no weird carrier branding and I don't get any Chinese characters anywhere. I use Google Pay just fine (never used Samsung Pay on any of my devices)
No issues on updates, in fact I got the latest May update on the 28th of April.
I got this phone through techinthebasket and paid over £300 less than the equivalent Exynos version direct from Samsung.
If you have any questions regarding the device just ask
Click to expand...
Click to collapse
You're my savior. Thank you a lot!
Buying it today
arstulex said:
Is this possible? I thought Samsung region-locks their phones until a call is made with a SIM from the 'home' region.
Don't these importers have to open up the box to do this so that you can actually use a UK SIM in it when it gets to you?
Click to expand...
Click to collapse
I'm not sure to be totally honest. Both my Note8 and S22U came sealed with what looked like the same seals my Note9 came with directly from Samsung. Maybe techinthebasket open and reseal? Whatever they do or don't do the phone works as expected and didn't show any signs of being opened.
When I first started both phones (without a SIM) they were both in Chinese. When I put my UK SIM in they behave as expected.
The good thing with techinthebasket is that you can only pay with PayPal - as such, if you have any issues you're covered.
p.dixon0 said:
I'm not sure to be totally honest. Both my Note8 and S22U came sealed with what looked like the same seals my Note9 came with directly from Samsung. Maybe techinthebasket open and reseal? Whatever they do or don't do the phone works as expected and didn't show any signs of being opened.
When I first started both phones (without a SIM) they were both in Chinese. When I put my UK SIM in they behave as expected.
The good thing with techinthebasket is that you can only pay with PayPal - as such, if you have any issues you're covered.
Click to expand...
Click to collapse
They gotta do what they gotta do, and if that means I get a Snapdragon phone for significantly less than a local Exynos then who am I to complain? Lol.
I just didn't know if they had found some way to circumvent region-locking without opening the box.
Exactly, as I say it's over £300 less for what is technically a better device
p.dixon0 said:
Exactly, as I say it's over £300 less for what is technically a better device
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Click to collapse
Too bad that they deliver only in France,UK, Germany and not the rest of Europe...I would instantly sell my S22 Ultra if I have the occasion to buy a Snap S22 Ultra. Also, a big minus: you can't use eSIM which it's a really nice feature.
robi101012981 said:
Too bad that they deliver only in France,UK, Germany and not the rest of Europe...I would instantly sell my S22 Ultra if I have the occasion to buy a Snap S22 Ultra. Also, a big minus: you can't use eSIM which it's a really nice feature.
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Click to collapse
There are plenty of websites out there that deal in grey imports. Unless I'm missing something there are probably sites that do deliver to your country.
I don't know if I'd call lack of eSIM a big minus though. Once I put my SIM card in a phone I pretty much just forget it exists until I buy a new phone. Do people really swap out their SIMs that often that an eSIM really matters?
arstulex said:
There are plenty of websites out there that deal in grey imports. Unless I'm missing something there are probably sites that do deliver to your country.
I don't know if I'd call lack of eSIM a big minus though. Once I put my SIM card in a phone I pretty much just forget it exists until I buy a new phone. Do people really swap out their SIMs that often that an eSIM really matters?
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Click to collapse
If you're travelling in a country that doesn't support Roaming, then yeah, it's a good feature
The S9080 is dual SIM so you can still use a local SIM as well if you're traveling...
p.dixon0 said:
The S9080 is dual SIM so you can still use a local SIM as well if you're traveling...
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Click to collapse
It's easy to say this, but I do prefer esims since I can purchase them online and I don't need to lose time in stores to purchase it.
I'm sure a saving of over £300 would offset the minor inconvenience. Personally, I have a tariff that gives me free roaming in Europe and the USA amongst others so it's a non-issue for me
p.dixon0 said:
Hi, I've got a 12GB/512GB S9080 on the TGY CSC here in the UK. I'm on O2UK but my 5G works fine. I have no weird carrier branding and I don't get any Chinese characters anywhere. I use Google Pay just fine (never used Samsung Pay on any of my devices)
No issues on updates, in fact I got the latest May update on the 28th of April.
I got this phone through techinthebasket and paid over £300 less than the equivalent Exynos version direct from Samsung.
If you have any questions regarding the device just ask
Click to expand...
Click to collapse
First time reading 5G working on the SM-9080 outside of Hong Kong. What speeds are you registering?
p.dixon0 said:
I'm sure a saving of over £300 would offset the minor inconvenience. Personally, I have a tariff that gives me free roaming in Europe and the USA amongst others so it's a non-issue for me
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Click to collapse
Yeah, I would save, but I would also throw money since no warranty it's provided to me
Also Widevine L3, so yeah, a big trade-in for some of us...I'll wait for the Honor Magic 4 Pro and get that device since it's superior.
About the same download speed as 4G+ for me, the upload speed is double though.
As a side note. This it's on O2UK in the North East of England in my house, where O2UK say there is poor 5G coverage.
robi101012981 said:
Yeah, I would save, but I would also throw money since no warranty it's provided to me
Also Widevine L3, so yeah, a big trade-in for some of us...I'll wait for the Honor Magic 4 Pro and get that device since it's superior.
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There's a year warranty provided by techinthebasket.
All my streaming services work as expected so not bothered about Widevine.
I'll continue to enjoy my phone while you think of another put down and wait for your superior device.

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