“Firmware upgrade encountered an issue” when using Heimdall - Samsung Infuse 4G

Howdy folks!
I am working my way through a minor (?) technical difficulty.
Would appeciate any suggestions you folks can off this newbie along the way.
Earlier today, I made an absent-minded mistake. Tried to go to my stock Froyo kernel without undoing my voodoo/lagfix/ext/watchamacallit setup. Whoops. Bootloop. No recovery mode available.
So, I attempted to use the procedure described in [ROM] [2.3.6] Heimdall One-click Back-To-Stock UCLB3 here:
http://forum.xda-developers.com/showthread.php?t=1524081
I’m in Windows 7.
I right-clicked on the Heimdall one-click program (Stock_SGH_I997_UCLB3_Repartition-One-Click), but there was no option to run as administrator. So I just double clicked it and it opened it (deviated from instructions on the first step...oh oh).
With the Heimdall one-click program now open, I put my phone in download mode and it indicated connected (perhaps in retrospect I connected too early)
I followed instruction on the PC program to install drivers, which it did (I already had Samsung drivers installed that I used successfully for SOC root program and for EFS Pro, I’m not sure what it was installing).
The pc program told me it needed to reboot. The phone screen said something about “dont’t shut off...”. I wasn’t sure what to do at that point, so I granted the pc permission to reboot.
PC rebooted, phone remains attached the whole time
Upon reboot, the Heimdall one-click program did not start up again.
So I double-clicked it and started it again.
The phone remained attached, but was not recognized as connected by the pc one-click program.
So I pushed 3 buttons on the phone to get it to turn off, then removed the batteries.
.
Then started pc Heimdal one-click program again. Then put my phone in download mode which it did successfully.
Then ran the flash and go the message “The FACTORYFS upload failed!”
(This occurred run without the checkbox about bootloaders)
At that point I checked the checkbox about bootloaders, and it came up with some scarey warning so I didn’t flash (probably should have).
I once again deenergized the phone (three-buttons, remove battery during the brief period it’s deenergized). Shut down pc heimdall one-click program.
Then started pc heimdall program.
Tried to put phone into download mode and received the following inauspicous message:
“Firmware upgrade encounted an issue. Please select recovery mode in Kies and try again”
Deenergized phone again. Shutdown pc program. Powered PC off. Restarted pc. Restarted Heimdall one click.
Tried to put the phone in download mode again and got the same error message.
I don’t know anything about selcting recover mode, not sure how to follow that instruction (any ideas?).
What I did next was search for the error message. It apparently has not been reported in the Infuse section, but I found two threads with this message discussed in the Galaxy S2 section.
“help” is the title of the first
http://forum.xda-developers.com/showthread.php?t=1189473
“Firmare upgrade encountered an issue - Am i done for?” is the title of the 2nd:
http://forum.xda-developers.com/showthread.php?t=1386232
There may be some more out there...
What I gathered was that I needed to remove my drivers.
I did remove the Sansung USG drivers in my control panel. I think these are the one’s I already had installed prior to me SOC root.
Rebooted.
Reinstalled drivers (filename SGH-i997_Infuse4G_USB_Drivers_5_2_0_2)
Restarted Heimdall one-click.
Put phone in download mode.
The same error message indicating that my phone has “issues”
Uninstalled my Samsung USB driver again.
Went back and looked at my control panel, there is another program. Keis. Uninstalled that. Rebooted.
Reinstalled SGH-i997_Infuse4G_USB_Drivers_5_2_0_2 driver
Reinstalled Kies_Mini_For_Captivate_11011_4.exe
Rebooted
Started the Heimdall one-click program.
Put phone in download.
Get the same error message on the phone (firmware upgraded encountered an issue...).
PC at this time thinks the phone is “connected”. So I clicked flash.
It proceeds to the next screen for driver installation.
I selected options / all / Samsung usb / Replace
PC Error message: Driver installation failed.
From those other threads, I’m pretty sure if I get my drivers straightened out I’ll be all right.
I don't know what I did wrong with the drivers... if anyone has a link with concise instructions for uninstalling/reinstalling the required drivers, maybe that would help me see if I've done something wrong.
Any other suggestions?

My java version is Version 6 Update 25

I have made a couple of change to this, a post I did for someone else today. You have done an excellent job of trying to resolve this- I hope this will be helpful.
There are a couple of things to point out:
Get Kies off your computer - it is a source of problems. Also means delete from recycle bin if there.
Download the Infuse drivers from bigjoe's ISET here: http://d-h.st/sKF
Thanks to bigjoe for an amazing page of resources !!
Be sure you have the latest version of Java here: http://www.java.com/en/download/index.jsp
Follow qkster's instructions he provides here:http://forum.xda-developers.com/showthread.php?t=1524081
Post 1 gets you back to stock- Post 2 gets root back.
Big thanks to qkster for doing this - saved many phones for countless number of users !! Me alone over a million times and counting
A video- no academy award nomination, but can be helpful : http://www.youtube.com/watch?v=sHyY7WHx4zc
Video is returning to Gingerbread.
You are willing to learn - therefore there will be many who are willing to help.
Take your time- do it right once and it will be easy next time !!

Heimdall uses it's own driver.
Once you install heimdall on one USB port of your pc, reserve that 1 port for going back. Also good to use that same USB cord.
The first part where it failed was because of bad connection. You just needed to change USB cord or change the port.
Read the heimdall thread and the how to thread a few times...
You could also use the froyo heimdall i put together for ucke3..see my sig link

Thanks very much for the replies.
Updated java.
Uninstalled Kies and Samsung driver (SGH-i997_Infuse4G_USB_Drivers_5_2_0_2)
Rebooted.
Reinstalled Samsung driver from bigjoe's link (same file).
I think it asked me to reboot.
Started the PC Heimdall program.
Attempted to put phone in download mode, it says "Firmware upgrade encountered an issue....".
So phone is not recognizing PC.
But PC recognizes the phone as connected.
Press flash. It goes to next page... I list all drivers, there is nothing Samsung in there.
Disconnected phone. Shut down program. Removed drivers/rebooted / reinstalled Samsung driver
Started Heimdall.
Attempted download mode, same error message "Firmware upgrade encountered an issue..."
Tried flash anyway, the next screen list of devices still has no Samsung.
Oddly when I go back to the first pc screen and try plug/unplug the phone, the PC recognizes phone as connected/disconnected. But it doesn't recognize it on the 2nd page where it tries to install the driver. And the phone has never successfully entered download mode since the first one or two tries...I get this "Firmware upgrade encountered an issue with yellow triangle screen every time since.
All above was on a single USB. I then tried on two other USB's same result. I may try another PC tomorrow night after work.
And will review the qkster's thread again as well as the video link posted by Pony Express.
Will report those results...
For now my head hurts . Time to call it a day.
Thanks for all your help.
I definitely appreciate it.

post deleted by op

meaning of this error message?
deleted

I see there is one other current thread in this forum on similar issue
"stuck on screen with (phone)---!----(Computer) "
http://forum.xda-developers.com/show...rch+this+forum
I noticed one thing we had in common is we both had Kies installed at some time early in our process (now removed).
I have some questions about the meaning of this screen that appears on my phone when I attempt to get to download mode:
"Firmware upgrade encounted an issue. Please select recovery mode in Kies and try again"
The screen has a yellow warning triangle on it
Is that a common screen to see on your phone during this process ?
Does it represent download mode? (I don't think so, since I saw a different screen on my phone the first time I connected... but maybe that had something to do with Kies?)
Is there any point in even trying to flash/download drivers when I see that message?
If the opportunity presents itself, is it advisable to attempt flash with "download bootloaders checked" when this error message is present?
(* If these questions are answered by the video, then I apologize in advance. I don't have the opportunity to watch that video here from my work computer, but I am eager to get a head start so I can hit the ground running when I get home after work tonight).

electricpete1 said:
I see there is one other current thread in this forum on similar issue
"stuck on screen with (phone)---!----(Computer) "
http://forum.xda-developers.com/show...rch+this+forum
I noticed one thing we had in common is we both had Kies installed at some time early in our process (now removed).
I have some questions about the meaning of this screen that appears on my phone when I attempt to get to download mode:
"Firmware upgrade encounted an issue. Please select recovery mode in Kies and try again"
The screen has a yellow warning triangle on it
Is that a common screen to see on your phone during this process ?
Does it represent download mode? (I don't think so, since I saw a different screen on my phone the first time I connected... but maybe that had something to do with Kies?)
Is there any point in even trying to flash/download drivers when I see that message?
If the opportunity presents itself, is it advisable to attempt flash with "download bootloaders checked" when this error message is present?
(* If these questions are answered by the video, then I apologize in advance. I don't have the opportunity to watch that video here from my work computer, but I am eager to get a head start so I can hit the ground running when I get home after work tonight).
Click to expand...
Click to collapse
For the moment don't check the bootloaders. You will only need them for ICS and JB to get rid of rainbows in the recovery. A bootloader flash is practically the only thing that can brick our phone.
Is that "firmware upgrade.." screen the one with the pc!phone? It has been a long time since I soft bricked so I don't recall if it said that somewhere.
If heimdall is giving you issues, try Odin and see how it goes there.
Sent from my sweet & buttery Infuse

electricpete1 said:
I see there is one other current thread in this forum on similar issue
"stuck on screen with (phone)---!----(Computer) "
http://forum.xda-developers.com/show...rch+this+forum
I noticed one thing we had in common is we both had Kies installed at some time early in our process (now removed).
I have some questions about the meaning of this screen that appears on my phone when I attempt to get to download mode:
"Firmware upgrade encounted an issue. Please select recovery mode in Kies and try again"
The screen has a yellow warning triangle on it
Is that a common screen to see on your phone during this process ?
Does it represent download mode? (I don't think so, since I saw a different screen on my phone the first time I connected... but maybe that had something to do with Kies?)
Is there any point in even trying to flash/download drivers when I see that message?
If the opportunity presents itself, is it advisable to attempt flash with "download bootloaders checked" when this error message is present?
(* If these questions are answered by the video, then I apologize in advance. I don't have the opportunity to watch that video here from my work computer, but I am eager to get a head start so I can hit the ground running when I get home after work tonight).
Click to expand...
Click to collapse
Yes...that's represents download mode...just another form...heimdall should still work
Sent from my SGH-I997 using Tapatalk 2

Thanks to everyone. That is very helpful.
I have some more questions. I'm not trying to be nit-picky, but just want to make sure I understand exactly what is being said.
qkster wrote:
Heimdall uses it's own driver.
Click to expand...
Click to collapse
Does that mean we don't need the Samsung driver SGH-i997_Infuse4G_USB_Drivers_5_2_0_2 driver ?
Any guess whether it works better with or without it? I will definitely try without it, but if anyone knows a preferred configuration, that would be helpful so I can focus on changing other things.
qkster's how to:
2. If you have not used Heimdall, you will need to set up the driver for device recognition
Click to expand...
Click to collapse
As a clarification. I'm not sure precisely what that means. All I'm doing is starting the program, letting it load drivers on first screen, connecting the phone in download mode (with error screen), pushing flash which will hopefully get me to the 2nd screen where I select options/all/Samsung/Replace to set up the driver. Is this statement intended to say anything different?
qkster's how to:
6. If it did not work, you will have to put it back into DOWNLOAD mode and reflash a second time, with the FLASH BOOTLOADER box checked.
Click to expand...
Click to collapse
I take it that in my situation (with error message and no evidence of success in previous flashing, and going to GB) this is really only a last resort after all other options exhausted as per andros' suggestion above?
By the way, I'm going to keep trying to install the UCLB3 GB (vs Froyo), as long as the chance of success is the same on both.

qkster's how to
4. Click on the FLASH button. (In my opinion: I recommend that you do this in a safe environment. Do not disturb your phone will flashing this firmware. Turn off Antivirus. Do not run any other programs, upload/download/youtube/burning DVD etc)
Click to expand...
Click to collapse
I'm a little nervous about turning off my security program (a/v, firewall etc) since I haven't done that in years.
Have there been problems attributed to doing this with security enabled, or is it just a general suggestion to avoid interruptions from unexpected scans or pop-ups etc? (my security runs peacefully in background and never interrupts me unless I ask it)
If it's really necessary to disable security program, I'd feel better about keeping my internet disconnected for the duration that the anti-virus is off. Is there any problem created if the internet connection remains disconnected for the duration of this process?

electricpete1 said:
Thanks to everyone. That is very helpful.
I have some more questions. I'm not trying to be nit-picky, but just want to make sure I understand exactly what is being said.
Does that mean we don't need the Samsung driver SGH-i997_Infuse4G_USB_Drivers_5_2_0_2 driver ?
Any guess whether it works better with or without it? I will definitely try without it, but if anyone knows a preferred configuration, that would be helpful so I can focus on changing other things.
As a clarification. I'm not sure precisely what that means. All I'm doing is starting the program, letting it load drivers on first screen, connecting the phone in download mode (with error screen), pushing flash which will hopefully get me to the 2nd screen where I select options/all/Samsung/Replace to set up the driver. Is this statement intended to say anything different?
I take it that in my situation (with error message and no evidence of success in previous flashing, and going to GB) this is really only a last resort after all other options exhausted as per andros' suggestion above?
By the way, I'm going to keep trying to install the UCLB3 GB (vs Froyo), as long as the chance of success is the same on both.
Click to expand...
Click to collapse
Drivers: when you launch heimdall it will install its own custom drivers for whatever usb port its pluged into...so if you plug it into one of your ports in the front and run heimdal only the port the phone is currently plugged into will be effected by the new driver. the driver is only used when in download mode...so dont uninstall your current drivers
selecting device: i think you got it (if my memory is correct...) just launch and run heimdall with device connected in dl mode...when you get to installing drivers just go to options and choose list all...i cant remember the exact name the infuse shows up as though
Bootloaders: just flash the first time without it checked...if it doesnt go through then check it and flash again
Antivirus: i have never turned off my anti virus when using heimdall on any of my computers (one computer uses norton 360 premier, the other one uses avast free) i never had it conflict with the process...so just leave it on for now...and only turn it off if you are having problems...if your worried about viruses then disconnect from the internet when you turn off your anti virus -i dont think the heimdall relies on internet at all...well maybe for the drivers...so just dont turn anything off until after you get the drivers
EDIT: i have a frseh install of windows 7 on my dev computer that i havent used heimdal on yet...so ill run it and clarify the driver section...i dual boot both linux and windows...currently im near the end of a repo sync so as soon as that finishes ill boot into windows and run heimdal...in less then a half hour hopefully...

Thanks mg2195.
Very good info.
I have tried my Windows 7 PC and another windows Vista PC.
On both pc's I tried with drivers pre-installed on the pc and without. Reboots in between.
I also used two different cables and tried all usb ports that were available.
In all cases but one, the anti-virus/firewall was on and pc connected to internet
In one case I tried with anti-virus off and pc diconnected from internet.
In all cases (except for the first one or two at the beginning of this thread), here's what happens:
I start Heimdall, it takes me to the first Heimdall screen, which shows "device status" red/disconnected as expected.
I try to put phone in download. Get the error message screen on the phone (see subject line). The "device status" shown on the pc changes from red/disconnected to green/connected (as expected).
I Click flash.
It asks to run the program, I say ok, it takes me to the second Heimdall screen, where I select Options/List-all.
There is no samsung driver choice.
I close the selection window (click x in upper right hand corner), it takes me back to the first Heimdall screen.
Device status still shows green/connected on the first Heimdall screen.
If I press flash again, the experience at the second screen repeats without showing Samsung driver.
Before I go to the next configuration (next usb port or cord or whatever), I remove the phone and close out the Heimdall program.
The bootloader option is available to be checked in the first Heimdall screen, but I have not done it
I’m not sure if I explained before that I have not had a successful driver installation in that second Heimdall screen (since the first one or two attempts). Does this change fact change your suggestion about checking the flash bootloaders box?

electricpete1 said:
Thanks mg2195.
Very good info.
I have tried my Windows 7 PC and another windows Vista PC.
On both pc's I tried with drivers pre-installed on the pc and without. Reboots in between.
I also used two different cables and tried all usb ports that were available.
In all cases (except for the first one or two at the beginning of this thread), here's what happens:
I start Heimdall.
Try to put phone in download. Get the error message screen.
Click flash in the first Heimdall screen.
It asks to run the program, I say ok, it takes me to the second Heimdall screen, where I select Options/List-all.
There is no samsung driver choice.
I close the selection window (click x in upper right hand corner), it takes me back to the first Heimdall screen.
The bootloader option is available to be checked in the first Heimdall screen, but I have not done it.
I’m not sure if I explained before that I have not had a successful driver installation in that second Heimdall screen (since the first one or two attempts). In this circumstance, do you still think it’s ok to check bootloaders?
Click to expand...
Click to collapse
you should probably wait until you get the heimdal drivers installed...im still wating for my reposync to finish...for some reason the download slowed down to 200kb/s,,,so it could take a while...
but for the drivers do this
1) On the menu bar (Device,Options,Help) Click Options --> List All Devices
2) Under USB Device select “Samsung USB Composite Device”
if its not locating it then try differnt ports/cables...if still no then run as admin...rightclick or shift+rightclick...if still not showing up...maybe bad usb port on the phone?

Quick response... thanks again!
Bad usb on phone is certainly possible, but I've never had a problem with it before.
I can believe the pc usb port might be finicky. Because historically on my Windows 7 PC, every once in awhile when I insert a flash drive memory stick, it does not get recognized. I will see if I can try a 3rd computer.
Regarding "run as administator":
When I right-click on the file, I don't see any option for "run as administrator" in either my Windows 7 pc or my Windows Vista pc.
So I have just been double-clicking the file. I think the Windows Vista asked me if I trusted the program and I said yes. Windows 7 just launches it.
Maybe there's some setting I need to change somewhere in order to get this "run as administator" ....I will google that... tomorrow. Right now, my pillow awaits.

electricpete1 said:
Quick response... thanks again!
Bad usb on phone is certainly possible, but I've never had a problem with it before.
I can believe the pc usb port might be finicky. Because historically on my Windows 7 PC, every once in awhile when I insert a flash drive memory stick, it does not get recognized. I will see if I can try a 3rd computer.
Regarding "run as administator":
When I right-click on the file, I don't see any option for "run as administrator" in either my Windows 7 pc or my Windows Vista pc.
So I have just been double-clicking the file. I think the Windows Vista asked me if I trusted the program and I said yes. Windows 7 just launches it.
Maybe there's some setting I need to change somewhere in order to get this "run as administator" ....I will google that when I get a chance.
Click to expand...
Click to collapse
Did you try holding shift while right clicking?
Sent from my SGH-I997 using Tapatalk 2

electricpete1 said:
I take it that in my situation (with error message and no evidence of success in previous flashing, and going to GB) this is really only a last resort after all other options exhausted as per andros' suggestion above?
Click to expand...
Click to collapse
Thanks for pointing out the imprecise grammar, Pete.
I corrected the op.
Recheck step 6 and 7.
To get heimdall to install its drivers, Zadig, you need the initial Samsung Android drivers. so when you pull down the zadig menu, Samsung Adroid device should show up.
Then reboot the PC.
Then try connect in dl mode again.
You had it at some point...

Thanks all.
That is now very clear qkster. (Actually it was reasonably clear before and I was pretty sure I knew what you meant, but just wanted to double check in case I was misunderstanding something)
I've had some trouble running as administrator, apparenlty others don't
Here's my difficulties and how I resolved it (I think):
DIFFICULTIES IN RUN-AS-ADMINISTRATOR.
If I right-click on an executable file (anything.exe), I get option to run as administrator. Great.
If I right click on a jar file (like the one I'm trying to run), no such option. Sad.
Same thing with short-cuts.
If I right-click on shortcut to exe, I can choose compatibility tab and select run as administrator. Great.
If I right-click on shortcut to jar, there is no compatibility tab. Sad.
HOW I RESOLVED RUN-AS-ADMINISTRATOR (I think)
I found some instructions for specifically for running jar as administrator here:
http://stackoverflow.com/questions/...r-with-administrators-privileges-on-windows-7
Specifically, click start, type cmd in the window just above start, right-click on the cmd result, and click "run as administrator.
That takes you to an elevated command prompt with the word administrator in the window heading.
Navigate to the directory and type
java -jar myfile.jar
where myfile is your file name (I renamed it to shorter name to make it easier).
RESULT:
I was able to launch Heimdal from the elevated command prompt.
Unfortunately, results have been the same thus far when using Heimdall launched from elevated command prompt as the previously reported results.
QUESTION: is there any way to check the program truly has admin priveleges?... it didn't ask any permission when launching Heimdall from the elevated command prompt.. the only permission asked was when launched cmd from the windows start menu screen.
I will repeat a few of yesterdays trials.
If those are unsuccessful, I think next step is trying GTG's package with ODIN.
QUESTION: Is there any way to clear any settings loaded into the USB ports by the Heimdall so they don't interfere with ODIN?

For Odin, just install the drivers you see at the iset page or kies drivers.
If you had a pc, one user when you log on, it is auto assume admin.
You can also go to control panel, users, look at privileges

Related

USB not working after flashing Damage Control

So let me start by saying I have been researching these forums for the last 8 hours trying to following instructions on getting my phone to connect to my computer and with no luck, hoping someone out there can please help me step by step in correcting my problem.
1)I flashed DC's Rom, then flashed the most current radio, then flashed the most current Wimax.
2)I noticed that when I connect my phone to the computer, it says device is not recognizable. The phone charges but does cannot be seen by the computer as a disk drive (I'm trying to RUU to stock but the comp. will not see my phone and I've already tried running RUU but it also is having probs seeing the phone).
3)I've read Calculin's instructions in fixing the SD Card and USB as close as possible but also no luck. I've downloaded Android-SDK Tools and ran CMD with the Instructions saying type in "fastboot oem boot", from there, thats where I get stuck, it just says "waiting on device". Not sure where I go from there, I'm in Reboot mode where it has Fastboot on my evo screen.
Any help would be much appreciated, I'm just so frustrated and I'm trying to get back to square one.
Unplug your phone and restart it, then plug it back in. I had to do this 3 times before it started working again. Other than that, you might just need to download the new drivers.
And you posted in the wrong section.
Sorry about posting in the wrong section, what drivers should I install, are you talking about the new HTC Sync Files or something else? Can you point in the direction to get these files?
okay, I think I'm getting close, I have a box thats popping up now thats trying to located the Device Driver the phone. It says "Failed" next to the line "MY HTC" Where can I download the necessary drivers for this phone?
faquedado said:
okay, I think I'm getting close, I have a box thats popping up now thats trying to located the Device Driver the phone. It says "Failed" next to the line "MY HTC" Where can I download the necessary drivers for this phone?
Click to expand...
Click to collapse
You should be able to get the proper drivers from either Sprint or HTC's web site. There are links on both sites. Also, when you install / reinstall the sync drivers make sure anti-virus is disabled. If the situation continues and you've tried everything else other folks suggested look at program permissions in your anti-virus program. I was having something similar and CA anti-virus was not letting the program start-up. I had to toggle it to "allow".
Good Luck.

What have I done?: Not bricked but phone can't be recognized any longer

I was trying to install Cyanogen 7 and my first step was a one-click return to stock that seemed to complete fine.
When I rebooted I go into Android 3e recovery. Each time I boot the recovery message says:
Update media. please wait
update media. finished
#manual mode#
--Applying Multi-CSC...
Installing Multi-CSC
Install default apk-files. please wait
Install default apk-files. finished
The phone is no longer recognized by windows even though I've tried several different versions of the Samsung drivers. (also tried different USB ports, different cables and different computers per my search results in here)
I can get into Download mode but the device is not recognized so its not recognized by any of the ODIN utilities to repair or restore...
Any idea what is going on - or more importantly what can I do to recover this thing?
Help?
Thanks!
First of all, I would try Heimdall One-Click instead of Odin. It's more reliable, and uses better drivers. Will it not reboot into Froyo? And which one-click package did you use?
I used the Heimdall One-Click and it seemed to complete okay. Trouble started when I rebooted. I can't seem to redo it because the the One click utilities don't recognize the phone as connected.
I always get the Windows message "USB Device is not recognized" and when I go into my Device Manager the phone is listed as an "Unknown Device"
I would strongly advise against flashing back to froyo or eclair as the bootloaders are out dated.. As.for.your phone not being recognized it could be a number of issues from anywhere to ypur pc.needs a reboot to your usb cable is bad. I once had the same issue and i reinstalled the samsung drivers a few times with no reults. Believe it or not what fixed my problem was a fresh install of kies (a program i never use)
Sent from my SAMSUNG-SGH-I897 using XDA Premium App
I installed Keis, rebooted and it did in fact recognize and re-install the drivers. I then tried the heimdall 1-click and it failed on the attemped handshaking with Loke step. Now I am back to not being able to recognize the USB device again.!
ugh!
WinoOutWest said:
I installed Keis, rebooted and it did in fact recognize and re-install the drivers. I then tried the heimdall 1-click and it failed on the attemped handshaking with Loke step. Now I am back to not being able to recognize the USB device again.!
ugh!
Click to expand...
Click to collapse
Heimdall uses completely different drivers
Sent from my SAMSUNG-SGH-I777
Yes it installed the heimdall drivers successfully when I tried to run the on-click. Then it timed out. I now appear to be back to an unrecognized device again. Installing Keis, Samnsung drivers etc trying to get it to recognize the phone again. It easily goes into download mode.
Anyone got any ideas how I can get this thing breathing again?
Try rebooting the computer. Use a USB port in the back of the computer. Try a different cable. Open Odin before connecting phone to computer.
mrhaley30705 said:
Try rebooting the computer. Use a USB port in the back of the computer. Try a different cable. Open Odin before connecting phone to computer.
Click to expand...
Click to collapse
Tried all of this - still no love. Every once in a while it will search and install Samsung drivers but then it disconnects almost instantly.
I also fumbled through getting a Ubuntu up to try it in Linux but the download mode isn't found in linux either.
Running out of options here. Wondering if I've pooched this phone.
WinoOutWest said:
Tried all of this - still no love. Every once in a while it will search and install Samsung drivers but then it disconnects almost instantly.
I also fumbled through getting a Ubuntu up to try it in Linux but the download mode isn't found in linux either.
Running out of options here. Wondering if I've pooched this phone.
Click to expand...
Click to collapse
Its not broken permanently, I promise.
Well slap my a$$ and call me Judy!
After 1 million attempts (cords, ports. pcs, windows, linux) I finally managed to get back into my phone. I literally must have had this phone in and out of download mode several hundred times in the last 24 hours. One of my attempts finally worked in Ubuntu! Not sure why really - but I am okay with that at this point.
Thanks for all you help!
Darren
<smack> good job Judy.

[Q] I cant get odin to recognize my sk4g after soft brick

Well I finally rooted my sidekick and went to backup the stock rom via rom manager and it rebooted and never got past t mobile sidekick boot screen so I downloaded odin the pit file and the tar but when I put my phone into download mode i cant get it to recognize the sidekick when I plug it in it just says unknown device and i have the driver down loaded any help please
Windows can be picky about drivers sometimes.
I recommend uninstalling the driver, opening regedit, and manually deleting any remaining registry keys associated with the Samsung drivers. (This will take you some time.)
After that, reinstall the driver and try again.
I think you may need to google some of what I said here to get it done. But, you can do it if you take some initiative.
well i tried deleting kies and reinstalling it whitch i thought it was the driver if im wrong or theres a more direct driver can someone tell me when i plug my sidekick in i get usb device not recognized message
uncapj said:
well i tried deleting kies and reinstalling it whitch i thought it was the driver if im wrong or theres a more direct driver can someone tell me when i plug my sidekick in i get usb device not recognized message
Click to expand...
Click to collapse
Ok. Give me some information.
I need to know what you installed as a driver. I need to know what Odin you are using. I also need to know where you got your information; what threads did you search for and read?
Is Windows complaining when you plug the device in or is the Odin program just not seeing your device?
When we do get your device back, also consider the risk/reward here. These customs aren't really offering the earth shattering things you might be hoping for. We're geeks and we are splitting hairs when we talk about improvements. The truth is, the final official KJ2 is a reliable and stable OS on its own. (If it wasn't, developers would be basing their work on older versions.) It's just something to think about...
Anyhow, get some more info out here and we'll help you Odin back to stock. After that, it's up to you.
well i got a drive from softpedia as well as kies and i searched various forums and topics im using windows xp sp3 and odin 3 as well as got the pit and tar files from lins on this site i
windows is the one that wines when i plug the phone in it says unknown device and no drivers for device found
You should have downloaded a Samsung USB driver for Mobile Phones. At one point, we were using Vibrant drivers to access the phone. Did you get real Samsung drivers for this phone?
You do NOT want to use Vibrant drivers.
Also, let's not rule out a hardware problem.
If you are rough with your phone's USB port, you can bend/break a pin in there. You could have a bad port.
If your phone isn't working like a USB pin drive on any (and every) computer you try, you may have a problem.
You should also check your cable and the physical port on your computer.
i got the kies from the samsung web site it was under the sidekick model nuber and showed a picture of my phone also i believe the softpedia driver was probably the vibrant driver
FYI, Kies only works if can get booted. We won't be using it until we can get a proper recovery of some kind.
What is happening? Is it just sitting there and vibrating over and over? Or does it appear to be rebooting?
Does it keep showing the t-mo logo flashing on and off the screen? Or is it just sitting there vibrating?
If you seeing the logo and the device is rebooting, you must use the Odin tool. If it is just hung up in the boot process, you can use Android Commander to get into clockworkmod.
I'm going to upload you some files. I'll private message you a link to download them.
We'll close out our public discussion here.

[Solved] [Q] Bricked Help!

I am afraid I have made a very big n00b mistake.
Let me just say to prior to this goof up, I was well informed of the rooted SG4G world and had successfully flashed CWM and was running on various custom kernels and tweaks. I am currently abroad and had to revert back to my unlocked SG4G as my phone abroad, so my knowledge of the rooting world became somewhat diminished. Now here lies the problem. Earlier this morning, my phone had a random reboot. I decided to try and flash another kernel that I had saved on my phone via SGS Kerenel flasher(which I have used successfully used before). However, I think i may have reverted to the stock kernel that did not run well with all the tweaks I had previously installed. Now when I boot up, I get stuck on the SG4G screen (only for T-Mobile screen). I rebooted into recovery mode but it appears as if I have lost CWM, therefore I can not do a nandroid back up.
My question is: How can I restore my phone and make a nandroid backup without CWM?
I already took matters into my own hands and tried flashing CWM via Haeimdall through the kernel that is suggested in "The Definitive Noobs guide to Flashing and or fixing the SG4G" but Heimdall does not seem to recognize my device. It does say "Device detected" when I enter download mode but it is not giving me the option to click "Start."
Help will be much appreciated since I am relying on my phone while I am abroad and need to fix this ASAP.
Much appreciated and again,
Sorry for the n00b mistake
Take note of the 'kernel' in SGS Kernel Flasher. Not ROM flasher.
Follow the guide in the second link of my signature.
Thank you for the prompt response lumin,
I have followed your guide to the bone but I am unfortunately stuck on a certain step. When I reboot my phone into "Download mode" and connect the USB cable, nothing happens. The command prompt just says "Ready for Flash" and does not proceed to the "Installing Drivers" step.
Any thoughts on this?
I hope this does not mean my phone has become a paperweight and that my computer no longer recognizes the phone via USB .
Edit: According to Heimdall the Device status says "Connected" but according to the the command prompt it says "Device not connected" and "Ready for Flash"
Also, when I first plug in my phone, Windows 7 tells me the "USB device is not recognized"
Hope this doesn't mean we've hit a dead end...
Did you read the notes about removing other drivers that may have been installed on your computer for your phone?
lumin30 said:
Did you read the notes about removing other drivers that may have been installed on your computer for your phone?
Click to expand...
Click to collapse
Yes I did. I installed usbdeview before I began the process and deleted anything Android/Samsung related.
Windows doesn't seem to recognize my phone but Heimdall does say the "Device Status" is connected.
Any other thoughts?
When I first connect to my pc (holding buttons to get in download mode, gb bootloaders) I get same msg. But, once I press the volume button and enter download (Andy & shovel screen), the computer(Odin) sees it and that not recognized pop up goes away. Are you sure you got a proper/good cable?
Eurik said:
Yes I did. I installed usbdeview before I began the process and deleted anything Android/Samsung related.
Windows doesn't seem to recognize my phone but Heimdall does say the "Device Status" is connected.
Any other thoughts?
Click to expand...
Click to collapse
If Heimdall see's it, it's soft bricked and fixable by flashing the right stuff. Still getting into download mode, it can be fixed.
getochkn said:
If Heimdall see's it, it's soft bricked and fixable by flashing the right stuff. Still getting into download mode, it can be fixed.
Click to expand...
Click to collapse
That is great news.
But how exactly do I flash "the right stuff?"
I noticed that when I plugged my SG4G to attempt the "Installing Drivers" step via CMD, my laptop installed the drivers automatically and said "the device is ready to use." Does this constitute as "Installed Drivers" step completed and I can proceed to flashing KJ6 Heimdall via one click?
Thanks,
Eurik
champ1919 said:
When I first connect to my pc (holding buttons to get in download mode, gb bootloaders) I get same msg. But, once I press the volume button and enter download (Andy & shovel screen), the computer(Odin) sees it and that not recognized pop up goes away. Are you sure you got a proper/good cable?
Click to expand...
Click to collapse
I am using a data cable that I believe is from an old "V-cast" phone. I am not using a Samsung Galaxy USB cable but I have not had a problem with transferring files to and from my phone from my laptop so I assume it is not the cable... unless I am mistaken?
Use your cable that came with the phone. Just because the cable will transfer files doesnt mean it will work with heimdall.
You keep mentioning installing drivers through cmd line. While it does show the cmd line in the background - Zadig should open giving you a GUI to install/replace the drivers.
Is Zadig opening when you run the One-Click? Also, do you still have Samsung drivers installed on your computer? Go to My Computer > Uninstall Programs and look.
lumin30 said:
You keep mentioning installing drivers through cmd line. While it does show the cmd line in the background - Zadig should open giving you a GUI to install/replace the drivers.
Is Zadig opening when you run the One-Click? Also, do you still have Samsung drivers installed on your computer? Go to My Computer > Uninstall Programs and look.
Click to expand...
Click to collapse
Hello lumin and thank you again for your prompt responses,
I checked again to see if there were any drivers installed and you were in fact correct. The KIES program slipped by my findings. I uninstalled it and again uninstalled anything Samsung/Android related via usbdeview.
I thought this might do the trick but Zadig is not popping up when I plug my USB cable in my "Download ready" Samsung. The CMD does read "Ready for flash" and Heimdall says its connected. Should I just go ahead and run Heimdall? WIll Zadig pop up after I click the "flash" button. If I am not mistaken, your tutorial says it should automatically pop up, which in my case, it is not.
Also, eollie did mention I need a the Samsung Galaxy S USB cable that came with my phone. I am not currently using that. Could the cable be the culprit to my issue?
I really appreciate everybody's help to my problem.
Thank you all,
Eurik
If it says connected in Heimdall and flash is enabled - then yes - flash. It does not have to be a Samsung cable. The cable will either work or not work. And it sounds like yours is working.
lumin30 said:
If it says connected in Heimdall and flash is enabled - then yes - flash. It does not have to be a Samsung cable. The cable will either work or not work. And it sounds like yours is working.
Click to expand...
Click to collapse
Alright lumin,
One more step complete, one more problem.
I got to the step where Zadig shows up. The drivers even installed and I got a message saying my "Device is ready to use."
Now the new problem.
When I select "List all devices" I do not see the option to select "Samsung USB Composite Device."
4 devices are listed and the include: HP webcam-101 (Interface 0). HP webcam-101 (Composite Parent), Gadget serial, and Gadget serial Control (interface 0).
No Samsung USB Composite device though.....
Eurik said:
Alright lumin,
One more step complete, one more problem.
I got to the step where Zadig shows up. The drivers even installed and I got a message saying my "Device is ready to use."
Now the new problem.
When I select "List all devices" I do not see the option to select "Samsung USB Composite Device."
4 devices are listed and the include: HP webcam-101 (Interface 0). HP webcam-101 (Composite Parent), Gadget serial, and Gadget serial Control (interface 0).
No Samsung USB Composite device though.....
Click to expand...
Click to collapse
Did you go to advanced or whatever the item is and choose list all devices?
getochkn said:
Did you go to advanced or whatever the item is and choose list all devices?
Click to expand...
Click to collapse
Sure did.
Mentioned in my post that I selected "List all devices."
Any other thoughts?
Use Gadget Serial. Others have reported the same situation and successful used Gadget Serial. And/or try a fresh USB port.
lumin30 said:
Use Gadget Serial. Others have reported the same situation and successful used Gadget Serial. And/or try a fresh USB port.
Click to expand...
Click to collapse
Christ all mighty it worked.
Lumin I cannot thank you enough for taking the time to walk me through this. I can now use my phone again abroad and go back to business.
A millions thanks lumin.
Sincerely,
Eurik.
Eurik said:
Christ all mighty it worked.
Lumin I cannot thank you enough for taking the time to walk me through this. I can now use my phone again abroad and go back to business.
A millions thanks lumin.
Sincerely,
Eurik.
Click to expand...
Click to collapse
Now you can help others. If you will - add [Solved] to the thread title.

[Q] I've tried everything to get out of boot loop

Hello everybody,
I am new to the forum and also new to Androids. After years of using iPhones and finally becoming fed up Apple, I've decided to try something new (please don't judge my prior smartphone selection and start posting opinions about the 2 operating systems, I do not want this thread to turn into one of the "battle of the phones" thread that I've experienced many times on iPhone forums). My friend recently got an S3 and had no use for his Galaxy S 4g, so he gave it to me so that I could try out an Android. There was one issue though, he said that the phone would not get past the Galaxy S screen and would keep re-booting itself (stuck in a boot loop). He said if I could figure out a way to fix it then it's mine.
That being said, here's my dilemma. I've tried many different methods to get the phone out of a boot loop. The first method I tried was putting the phone into restore mode and selecting the "reinstall packages" option. After this executes I get the message:
E:Can't mount /dev/block/mmcblk0p1
(no such file or directory)
E:Can't mount SDCARD:update.zip
Installation aborted.
After some further research I discovered a nice little program called Odin I read a lot about Odin and how to properly use it. After trying at least 5 different methods to get the phone into download mode with no success, I purchased a jig. The jig did the trick and instantly put me into download mode, I was ecstatic and hopeful that I could now fix the phone with Odin. I connected the phone to my PC in download mode, but Odin still didn't recognize the phone (I tried many versions of Odin, 1.85, 1.87, and the most recent 3.07). I do have the latest drivers for this phone, which I downloaded from Samsung's website. The phone will charge through the computer but the computer does not recognize it otherwise and will not allow me access its mass storage (I am running Windows 7 64 bit). I have tried using a different USB cable, and I have tried to use a different PC, the other PC I used popped up with a message saying that Windows could not successfully download the drivers (that was after I downloaded the drivers from Samsung's webpage and plugged the phone into the computer). I've even tried transferring stock firmware onto an external SD card and loading it onto the phone from restore mode (is that even possible to do?). I have also tried running Odin in compatibility mode, still didn't detect the phone. I should probably also mention that Kies Mini also does not recognize the phone. I asked my friend if he ever tried rooting this phone and he said no, so I'm assuming this issue has nothing to do with a failed attempt to root.
I really want to get this phone working, but I have run out of options to try. I am hoping that someone on here has a solution for me from a similar experience. After reading through the forum, I have noticed that people on here are very helpful and also very friendly; something that I can say is very different from some of iPhone forums I've used. I apologize if there is already a similar thread to mine, I've read through many threads and none of the solutions have worked for me. I also apologize for my first post being so lengthy, I just wanted to state all of the methods that I've tried to fix this phone. Thanks for your replies.
Hi hubbs134
You have come to the right place.
First,
I suggest you read a little bit about this phone and how to put it in Recovery (by holding Volume Up + Volume Down + Power until you see the SGS4G splash screen) and Download modes, it will help you in the future.
You can find it all in the Wiki.
Second, use this guide to One-Click Heimdall your way to Stock KJ6 2.3.6 Gingerbread ROM (latest official ROM for this phone).
If you use this file (instead) with that guide, you will also get phone rooted, or else you will need to make another flash of a rooted kernel (as the guide suggests).
Now, if you have the official latest stock, but still want some ICS/JB lovin', if you have CWM recovery v5 (you will see the recovery info once you're in that mode), you can flash CM9/AOKP/HebMIUI/UltraGen/RemICS/CM10/Slimbin/etc. etc. etc. ROMs.
Enjoy and welcome aboard!
P.S what the @#%#$ were you doing with an iphone ?
itzik2sh said:
Hi hubbs134
You have come to the right place.
First,
I suggest you read a little bit about this phone and how to put it in Recovery (by holding Volume Up + Volume Down + Power until you see the SGS4G splash screen) and Download modes, it will help you in the future.
You can find it all in the Wiki.
Second, use this guide to One-Click Heimdall your way to Stock KJ6 2.3.6 Gingerbread ROM (latest official ROM for this phone).
If you use this file (instead) with that guide, you will also get phone rooted, or else you will need to make another flash of a rooted kernel (as the guide suggests).
Now, if you have the official latest stock, but still want some ICS/JB lovin', if you have CWM recovery v5 (you will see the recovery info once you're in that mode), you can flash CM9/AOKP/HebMIUI/UltraGen/RemICS/CM10/Slimbin/etc. etc. etc. ROMs.
Enjoy and welcome aboard!
P.S what the @#%#$ were you doing with an iphone ?
Click to expand...
Click to collapse
Thanks for your reply, I have read a lot about this phone and know how to get into download and recovery mode. I tried the method you mention, however, when running the command window I get errors for both roms you suggested (i attatched a screen shot of the errors I'm getting). Do you know how I can fix these errors so that I can proceed with the rest of the tutorial? Thanks.
PS I only had an iPhone because I had yet to discover how bad a** Androids are
It sounds like you can't use Odin because of a windows issue. Try installing linux. I use ubuntu
Sent from my HTC One X+ using xda app-developers app
---------- Post added at 07:48 AM ---------- Previous post was at 07:47 AM ----------
You can also run as live CD or in a virtual machine
Sent from my HTC One X+ using xda app-developers app
hubbs134 said:
Thanks for your reply, I have read a lot about this phone and know how to get into download and recovery mode. I tried the method you mention, however, when running the command window I get errors for both roms you suggested (i attatched a screen shot of the errors I'm getting). Do you know how I can fix these errors so that I can proceed with the rest of the tutorial? Thanks.
PS I only had an iPhone because I had yet to discover how bad a** Androids are
Click to expand...
Click to collapse
No need to replace PC OS...
1. Uninstall all your Java versions and Samsung drivers and reboot.
2. Reinstall Java 1.7u..
3. Follow the guide, it should work.
When you reinstall the driver through Heimdall - it will appear as Gadget device.
Good luck !
itzik2sh said:
No need to replace PC OS...
1. Uninstall all your Java versions and Samsung drivers and reboot.
2. Reinstall Java 1.7u..
3. Follow the guide, it should work.
When you reinstall the driver through Heimdall - it will appear as Gadget device.
Good luck !
Click to expand...
Click to collapse
I second this... This should fix your driver issues.
Thanks for both of your replies. Odin detected my friends GS3 so I know it's not a Windows issue.
itzik2sh I did what you suggested and now got the command to function properly. I am going to try and finish the tutorial, I will be back soon with results. Thanks.
The phone is in download mode with Heimdall One-click 1.3.1 running and nothing is popping up in the command window. Neither is showing that the device is connected. Any suggestions? Thanks
Irish Enigma said:
I second this... This should fix your driver issues.
Click to expand...
Click to collapse
I forgot to mention that I can here the sound that a device was just connected to the computer via USB, and a message pops up saying USB device not recognized. When I click on the message it says "One of the USB devices connected to this computer has malfunctioned, and Windows does not recognize it."
Tried a different port? Tried second different port with a different USB cable?
itzik2sh said:
No need to replace PC OS...
1. Uninstall all your Java versions and Samsung drivers and reboot.
2. Reinstall Java 1.7u..
3. Follow the guide, it should work.
When you reinstall the driver through Heimdall - it will appear as Gadget device.
Good luck !
Click to expand...
Click to collapse
Theraze said:
Tried a different port? Tried second different port with a different USB cable?
Click to expand...
Click to collapse
Ok I got the device connected and I got Zadig running, however, there is no option for "Samsung USB Composite Driver" on the drop down list, on "gadget Serial", "Gadget Serial Control (interface 0), and "1.3 HD Webcam (Interface 0)'. What should I do?
On the one-clicks, you don't actually want to use zadig. Apparently it conflicts, which is awesome for something that gets released WITH the tool.
If you're doing manual Heimdall, make sure you've told zadig to list all devices in the menus. Your phone should show up after that.
If you're using a one-click, make sure you're using a USB port on your computer where you have NOT installed zadig, Kies, or Samsung official drivers. Follow the steps in the one-click religiously, and it should cooperate.
Follow the guide %100 then Odin should work
Sent from my HTC One X+ using xda app-developers app
Ok I ended up getting the phone to register in Odin. I flashed it with the stock rom in Odin and it said success. The phone booted and it seemed like it was going to work but then the recovery menu came up. I posted a screen shot of what it says, what action should I take from here? Thanks
I am also in a different boot loop now, before it would load to the first screen (black screen saying samsung galaxy 4g) then restart, now it boots to past the splash screen to where it says "Samsung" and then reboots back to the screen where the pink letters roll across the whole screen. I don't need to flash bootloaders do I?
Looks like recovery is broken or the updater script on the ROM you're trying to flash is messed up. Flash a new and the proper recovery via Odin then download a new Rom and either sideload it or mount usb from recovery and push it... Or you could just use Odin XD
EDIT: Samsung's are easy to brick and hard to debrick it may take a couple of trys
Sent from my HTC One X+ using xda app-developers app
Irish Enigma said:
Looks like recovery is broken or the updater script on the ROM you're trying to flash is messed up. Flash a new and the proper recovery via Odin then download a new Rom and either sideload it or mount usb from recovery and push it... Or you could just use Odin XD
Sent from my HTC One X+ using xda app-developers app
Click to expand...
Click to collapse
OK GREAT NEWS! After flashing with Odin and that screen popping up, I clicked update from SD card, which failed. I then click system reboot, which brought me into the new boot loop. I put back into download mode and re-flashed with One-Click. Same recovery menu came up as before but when I clicked reboot system it hung at the "Samsung" black screen (after the splash screen) for about 20-30 seconds and then booted up I'm afraid to turn the phone off and see if it reloads lol. Is it safe to say that it is fixed? Or should I still follow your advice and run the proper recovery in Odin and then sideload a new rom? Or take different action? Thanks for all your help guys! Everyone gets a thanks click for being so helpful and friendly on an unhappy/confused/pissed off/ now happy new Android user!
Ok I just put my Tmobile simcard in and the phone is not detecting the sim. Any suggestion?
The IMEI number and baseband both say "unknown", I'm assuming this has to do with the simcard not registering?
hubbs134 said:
The phone is in download mode with Heimdall One-click 1.3.1 running and nothing is popping up in the command window. Neither is showing that the device is connected. Any suggestions? Thanks
Click to expand...
Click to collapse
What Heimdall package are you applying ?
After JAR package runs you are ready to go.
As I wrote, according to guide you can reinstall "Gadget" driver.
EDIT :
Enigma, if you're not an owner of an SGS 4G please stop advising.
Odin is not the common way since we have MTD ROMs and it had its problems.
hubbs134,
blank IMEI is a serious problem. without a proper IMEI your device is everything but a phone.
Try this : take battery off, press the POWER button for 10 seconds, leave device untouched for 15 minutes and then put battery back and power up.
This could bring your IMEI back to life. If not... maybe another flash will help.
P.S
The 3e recovery image you put on post #14 is a snapshot of the the stock unrooted ROM recovery.

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