Hello community of XDA, I was hoping you could help me with an issue I'm experiencing with my HTC One S. Sometimes when I unlock the phone to respond to a text message or do anything really (it's just most noticeable on the keyboard) there will be a dead spot on the screen. The pixels work but none of my touches register. The spots where this happens are not always the same but the same spots will pop back up from time to time. An example of what happens is I unlock the phone, pull up the keyboard, and try to type out a message but some of the keys won't respond to a touch or will just register the key next to it. The odd thing about this is, I'll relock the phone, unlock it again, and that dead spot will be fully functional again. It's never the same spot twice and I know it's not the keyboard because this occurs if I am on the home screen trying to swipe pages or scrolling through the browser. I have not attempted fully wiping and restoring the device because I do not have a sufficient internet connection to re-setup (if you will) all my settings, and I do not want to use Titanium Backup or another backup app because the problem may be something hidden in all those files. Has this happened to anyone else/does anyone know what I can do to solve my problem? Feedback and help is greatly appreciated because the warranty was void after the phone had been unlocked through HTCDev.com. I am currently running xkonni's latest CM9 build (from the 31st if I remember correctly). Thank you very much I appreciate it.
mdskrzypczyk said:
Hello community of XDA, I was hoping you could help me with an issue I'm experiencing with my HTC One S. Sometimes when I unlock the phone to respond to a text message or do anything really (it's just most noticeable on the keyboard) there will be a dead spot on the screen. The pixels work but none of my touches register. The spots where this happens are not always the same but the same spots will pop back up from time to time. An example of what happens is I unlock the phone, pull up the keyboard, and try to type out a message but some of the keys won't respond to a touch or will just register the key next to it. The odd thing about this is, I'll relock the phone, unlock it again, and that dead spot will be fully functional again. It's never the same spot twice and I know it's not the keyboard because this occurs if I am on the home screen trying to swipe pages or scrolling through the browser. I have not attempted fully wiping and restoring the device because I do not have a sufficient internet connection to re-setup (if you will) all my settings, and I do not want to use Titanium Backup or another backup app because the problem may be something hidden in all those files. Has this happened to anyone else/does anyone know what I can do to solve my problem? Feedback and help is greatly appreciated because the warranty was void after the phone had been unlocked through HTCDev.com. I am currently running xkonni's latest CM9 build (from the 31st if I remember correctly). Thank you very much I appreciate it.
Click to expand...
Click to collapse
I have never heard of something like this happening, seems like youve got a unique problem my good friend
The best thing to do would be to restore to your stock RUU and relock the bootloader and send it back to HTC. Many peope report that they have relocked their bootloader and HTC has still replaced or repaired their phone
Now I understand your hesitation doing this, so in my opinion the only other thing you could do is a stock wipe. Unfortunately i cant help you with your internet speed, but really its all you can do. The easiest way to get completely back to stock is to follow this guide:
http://www.htconeforum.com/forum/htc-one-s-hacks/389-how-unbrick-restore-your-htc-one-s-back-100-stock-relocked.html
If you have already tried flashing new roms and the issue persists, then it is most defiantly a problem that only HTC can fix, sorry to say
happy troubleshooting!
:EDIT:
I FORGOT SOMETHING
The easiest way to find out if this is in your system or your apps is to do a factory reset
Go into recovery, make a backup, wipe DATA and CACHE and reboot. Your phone should be stock cm9 now, check if the issue exists
If it doesnt, its your apps
If it does, you still need to try flashing a new rom or going back to stock with the RUU
Related
I have cyanogens latest rom installed. I tried all the previous versions as well and I keep
having the same problem.
My Touch screen on my MyTouch3g keeps, for lack of a better description, going to sleep. I can still use the multi touch zoom function in the browser,but I cannot screen flick or get the icons to respond. I can hold the bottom of the screen and turn off and on and sometimes this will repair the problem. It seems to recur randomly. Is there any place to look in the log file to see what is causing this? I'm at a total loss after 6 or so roms and still no go. I tried the stripped down rom labeled TMO-OTA-US-DRC83-Rooted_update and also the expansion pack to no avail. I can't really believe this is hardware related since it's random and fixes with a power cycle most times. I'm just finding it annoying as hell, and I hope someone might be able to point me in the right direction.
I've done the bootloader flash/delete data and re-installed each time.
Latest rom from Cyanogen isCyanogen mod 4.2.4
Kernel version is 2.6.29.6-cm42 (does this matter? I include because I'm not sure)
Thanks
Mike
Maybe this will help
look for a post on how to install cyanogen rom on your MTY3 and dowlaod the rooted rom there.
secondly,
see this thread and the last post from me.
http://forum.xda-developers.com/showthread.php?t=583683
I've done multiple re-installs. The same problem keeps resurfacing within minutes.
I can use the touch screen and then it craps out. Oddly it will many times still allow pinch and zoom multi-touch in the browser. But single touch, such as in typing web addresses etc. , does not work.
Does anyone have an idea as to why this might be happening? Is there a particular file that is escaping the wipe/ reboot and reload process that is still not being replaced.
I'm curious if the Kernel has anything to do with this.
Any ideas?
Mike.
try redownloading the rom and the htc image like redownloading from the source wipe the ext erior partition as well pretty much completely restart the process except keep root lol... if that doesnt work then you need to unroot and reroot the bad boy all a learning experiance
Wipe the exterior partition? Doesn't this occur when I do a wipe/data? I have never partitioned the sd card. It has been the same since I received it. Will this affect the screen behavior?
Thanks for the input
Mike
oh well I figured you would be running apps2sd which requires a exterior partition or ext2/3/4 as some may call it... most roms require a wipe of that as some storage will transfer to there and cause problems ona seperate rom for some but if yours is a fresh sdcard then the only thing I can suggest is get a redownload of the cyan rom
I have been having trouble with my i727 over the past few weeks. It has shown 3 different problems which are really starting to bug me. The three problems are not related but I have condensed them into one thread. Please pardon me as I am pretty noobish with the software end of things.
1. Glitchy when charging. Any time I plug in a charger the screen and softkeys freeze up. I have to hold the power button for a while to get it to unlock. When it is not frozen. The screen is messed up. Sometimes I tap with one finger or slide to unlock and it zooms as if in multitouch. One time I tried to dial a 3 in a phone number and it dialed 374 just randomly on its own. I don't know if the charger is messing something up in this. Note: This started happening after I rooted for the first time but has been consistent through the many roms I have had. I'm pretty sure its not skyics. Do I need to call ATT for this
2. Also my GPS has been taking a really long time to fix if not at all. I normally use it in maps but if I open a simple gps coordinates read out app. Sometimes the GPS fails to start. I don't know if it is a skyics issue or if I have a hardware issue. Any input would be helpful
3. Lastly, its not really a big deal and is probably a simple fix but I have tried everything. I use dolphin browser and everytime I search google it thinks I am in canada and no matter how many times a change it. It always reverts to canada.
If you have experienced these issues or if you know why they are being caused please let me know because I don't know what they could be. My phone (should) still be under warranty (if you ignore the root) so I may want to call ATT especially if its a hardware prblem
vincecr said:
I have been having trouble with my i727 over the past few weeks. It has shown 3 different problems which are really starting to bug me. The three problems are not related but I have condensed them into one thread. Please pardon me as I am pretty noobish with the software end of things.
1. Glitchy when charging. Any time I plug in a charger the screen and softkeys freeze up. I have to hold the power button for a while to get it to unlock. When it is not frozen. The screen is messed up. Sometimes I tap with one finger or slide to unlock and it zooms as if in multitouch. One time I tried to dial a 3 in a phone number and it dialed 374 just randomly on its own. I don't know if the charger is messing something up in this. Note: This started happening after I rooted for the first time but has been consistent through the many roms I have had. I'm pretty sure its not skyics. Do I need to call ATT for this
2. Also my GPS has been taking a really long time to fix if not at all. I normally use it in maps but if I open a simple gps coordinates read out app. Sometimes the GPS fails to start. I don't know if it is a skyics issue or if I have a hardware issue. Any input would be helpful
3. Lastly, its not really a big deal and is probably a simple fix but I have tried everything. I use dolphin browser and everytime I search google it thinks I am in canada and no matter how many times a change it. It always reverts to canada.
If you have experienced these issues or if you know why they are being caused please let me know because I don't know what they could be. My phone (should) still be under warranty (if you ignore the root) so I may want to call ATT especially if its a hardware prblem
Click to expand...
Click to collapse
It sounds like a bad flash and you may want to wipe and reflash. As for the GPS I am on Sky ICS 6B and the GPS is glitchy frequently. For example today I wanted to look up directions to a restaurant down the street and the GPS thought I was 2,000 miles away in Vegas (I wish lol). I tryed it again tonight and the gps is working. I don't know how to fix the gps problem and we may just have to wait for updates in the rom, but as for the other systems it sounds like a bad flash as I described before. Anyone else think this?
vincecr said:
I have been having trouble with my i727 over the past few weeks. It has shown 3 different problems which are really starting to bug me. The three problems are not related but I have condensed them into one thread. Please pardon me as I am pretty noobish with the software end of things.
1. Glitchy when charging. Any time I plug in a charger the screen and softkeys freeze up. I have to hold the power button for a while to get it to unlock. When it is not frozen. The screen is messed up. Sometimes I tap with one finger or slide to unlock and it zooms as if in multitouch. One time I tried to dial a 3 in a phone number and it dialed 374 just randomly on its own. I don't know if the charger is messing something up in this. Note: This started happening after I rooted for the first time but has been consistent through the many roms I have had. I'm pretty sure its not skyics. Do I need to call ATT for this
2. Also my GPS has been taking a really long time to fix if not at all. I normally use it in maps but if I open a simple gps coordinates read out app. Sometimes the GPS fails to start. I don't know if it is a skyics issue or if I have a hardware issue. Any input would be helpful
3. Lastly, its not really a big deal and is probably a simple fix but I have tried everything. I use dolphin browser and everytime I search google it thinks I am in canada and no matter how many times a change it. It always reverts to canada.
If you have experienced these issues or if you know why they are being caused please let me know because I don't know what they could be. My phone (should) still be under warranty (if you ignore the root) so I may want to call ATT especially if its a hardware prblem
Click to expand...
Click to collapse
First if you are on a Custom Rom, try updating it or reinstall the current rom. Delete Caches, and try again
for GPS, Maybe try another GPS app such as my favorite CoPilot
And for browsers I would switch to another browser, I am currently test three at the moment, Chrome, Puffin, and Opera. I must say Puffin is simple and fast, while I use opera on my Desktop so I would prefer Opera. Try it out might just be the browser.
Could be just settings in the browser that is set to Canada English Language settings.
Well I hope I helped some what. :cyclops:
Mike on XDA said:
It sounds like a bad flash and you may want to wipe and reflash. As for the GPS I am on Sky ICS 6B and the GPS is glitchy frequently. For example today I wanted to look up directions to a restaurant down the street and the GPS thought I was 2,000 miles away in Vegas (I wish lol). I tryed it again tonight and the gps is working. I don't know how to fix the gps problem and we may just have to wait for updates in the rom, but as for the other systems it sounds like a bad flash as I described before. Anyone else think this?
Click to expand...
Click to collapse
I've had the exact same problem with the GPS on Sky ICS 6B, and I thought it was just me because no one has listed it as a known issue! I guess it's time to try a different ROM.
As far as the glitches while charging - are you using the supplied Samsung charger that came with the phone? This phone is highly sensitive to ANY other charger not designed specifically for the i727.
---------- Post added at 11:33 PM ---------- Previous post was at 11:25 PM ----------
vincecr said:
I have been having trouble with my i727 over the past few weeks. It has shown 3 different problems which are really starting to bug me. The three problems are not related but I have condensed them into one thread. Please pardon me as I am pretty noobish with the software end of things.
1. Glitchy when charging. Any time I plug in a charger the screen and softkeys freeze up. I have to hold the power button for a while to get it to unlock. When it is not frozen. The screen is messed up. Sometimes I tap with one finger or slide to unlock and it zooms as if in multitouch. One time I tried to dial a 3 in a phone number and it dialed 374 just randomly on its own. I don't know if the charger is messing something up in this. Note: This started happening after I rooted for the first time but has been consistent through the many roms I have had. I'm pretty sure its not skyics. Do I need to call ATT for this
2. Also my GPS has been taking a really long time to fix if not at all. I normally use it in maps but if I open a simple gps coordinates read out app. Sometimes the GPS fails to start. I don't know if it is a skyics issue or if I have a hardware issue. Any input would be helpful
3. Lastly, its not really a big deal and is probably a simple fix but I have tried everything. I use dolphin browser and everytime I search google it thinks I am in canada and no matter how many times a change it. It always reverts to canada.
If you have experienced these issues or if you know why they are being caused please let me know because I don't know what they could be. My phone (should) still be under warranty (if you ignore the root) so I may want to call ATT especially if its a hardware prblem
Click to expand...
Click to collapse
I'm pretty sure the Canada problem has to do with Sky ICS as well, because my phone seems to do the same thing!
Bealzibooze said:
I've had the exact same problem with the GPS on Sky ICS 6B, and I thought it was just me because no one has listed it as a known issue! I guess it's time to try a different ROM.
As far as the glitches while charging - are you using the supplied Samsung charger that came with the phone? This phone is highly sensitive to ANY other charger not designed specifically for the i727.
Click to expand...
Click to collapse
I find the opposite in my experience. When using my Samsung charger (usually at weird angles though because charge & use while in bed) it disconnects rather often , while my Atrix 2 charger stays connected without issue. As I said though it may just be the obnoxious angles the cord gets put in. As for the GPS I was also surprised to see little to no complaints about issues with it.
vincecr said:
1. Glitchy when charging. Any time I plug in a charger the screen and softkeys freeze up. I have to hold the power button for a while to get it to unlock. When it is not frozen. The screen is messed up. Sometimes I tap with one finger or slide to unlock and it zooms as if in multitouch. One time I tried to dial a 3 in a phone number and it dialed 374 just randomly on its own. I don't know if the charger is messing something up in this. Note: This started happening after I rooted for the first time but has been consistent through the many roms I have had. I'm pretty sure its not skyics. Do I need to call ATT for this
2. Also my GPS has been taking a really long time to fix if not at all. I normally use it in maps but if I open a simple gps coordinates read out app. Sometimes the GPS fails to start. I don't know if it is a skyics issue or if I have a hardware issue. Any input would be helpful
3. Lastly, its not really a big deal and is probably a simple fix but I have tried everything. I use dolphin browser and everytime I search google it thinks I am in canada and no matter how many times a change it. It always reverts to canada.
If you have experienced these issues or if you know why they are being caused please let me know because I don't know what they could be. My phone (should) still be under warranty (if you ignore the root) so I may want to call ATT especially if its a hardware prblem
Click to expand...
Click to collapse
1. There's a few posts over in the ICS threads that talk about charging issues. Do a search for those (stock charger, etc) and see if any of the symptoms match yours.
Frankly, I think you have a bad flash, as someone else mentioned. IMO its best that you backup your pics, videos, music, etc, then wipe both your internal and external SD cards, then load ICS on your ext SD and start over completely from the beginning. No restoring backups from TB, either. Take the extra time and reload everything from the app store and set them up manually.
Case in point, Seanscreamz mentioned in the 4.0.4 thread that he accidentally wiped his emmc (internal SD) and after reload it fixed some glitchy weirdness.
2 & 3 are related. Your browser is using your map data, and so does your GPS if you have that turned on in settings. Fix one, you fix the other. I had the GPS issue in SkyICS as well. Go into the maps app, clear data and clear cache. Immediately reboot the phone into recovery, wipe dalvik and cache from there. Reboot. Since the phone has to rebuild the davlik cache, it takes awhile to come back up.
That fixed my issue (even if some steps were unnecessary, it can't hurt).
If you do flatten and reload the phone, don't forget to install Busybox and run Fix Permissions after you install the update.
Good luck!
I have been running CleanROM Seven for sometime without any problem or issues. In the last few weeks it has been glitching something awful! The screen blinks whenever I try to load an app or really do anything at all. Sometimes it blinks between the old and the new screen (like when swiping from page to page I'll see the page I was on and the page I am going to back and forth very quickly). Other times I see vertical stripes that alternate from the screen and black bars.
Restarting the phone worked for a while and then it stopped working, so I reflashed the ROM and that worked for a week or so and now it's back. I really, really, really want to avoid any kind of reset that involves the removal of my contacts or anything of that nature (I always back up before a reset, and I always end up missing stuff like contacts that I had). Either a fix to this problem or a ROM that I can flash without having to reset would be great.
Pard68 said:
I have been running CleanROM Seven for sometime without any problem or issues. In the last few weeks it has been glitching something awful! The screen blinks whenever I try to load an app or really do anything at all. Sometimes it blinks between the old and the new screen (like when swiping from page to page I'll see the page I was on and the page I am going to back and forth very quickly). Other times I see vertical stripes that alternate from the screen and black bars.
Restarting the phone worked for a while and then it stopped working, so I reflashed the ROM and that worked for a week or so and now it's back. I really, really, really want to avoid any kind of reset that involves the removal of my contacts or anything of that nature (I always back up before a reset, and I always end up missing stuff like contacts that I had). Either a fix to this problem or a ROM that I can flash without having to reset would be great.
Click to expand...
Click to collapse
You can't really flash a new ROM without wiping because then you'd face a whole new set of issues.
If you're missing contacts, back them all up to Google through settings/accounts/Google/check contacts. That will help you avoid anything with contacts.
For apps, back them up with titanium backup, but only backup user apps and data. Do not backup system data or apps as this will cause issues as well.
My suggestion would be to do these things I've suggested, then nandroid backup, then wipe and flash bonestock. Its probably the stablest ROM around. Also the developer is really awesome and keeps up with most of the stuff.
Outside of that stuff, I can't really help you. Unfortunately there's not a safe way to flash without wiping.
Sent from my SCH-I535 using Tapatalk 4
If I've helped, please hit the thanks button
Just wipe all roms recommend it for a reason dont be lazy
Sent from my SGH-T889 using Tapatalk 4
Pard68 said:
I have been running CleanROM Seven for sometime without any problem or issues. In the last few weeks it has been glitching something awful! The screen blinks whenever I try to load an app or really do anything at all. Sometimes it blinks between the old and the new screen (like when swiping from page to page I'll see the page I was on and the page I am going to back and forth very quickly). Other times I see vertical stripes that alternate from the screen and black bars.
Restarting the phone worked for a while and then it stopped working, so I reflashed the ROM and that worked for a week or so and now it's back. I really, really, really want to avoid any kind of reset that involves the removal of my contacts or anything of that nature (I always back up before a reset, and I always end up missing stuff like contacts that I had). Either a fix to this problem or a ROM that I can flash without having to reset would be great.
Click to expand...
Click to collapse
the reason why we recommend that you wipe the device is that one rom might have features that won't work on another rom. there are other things that end up happening.
Sometimes I unlock my phone and the screen remains black, then the phone reboots but weirdly it doesn't ask for the SIM pin number. Other times I notice the phone reboots by itself and I notice it because obviously the screen lights up during the boot animation. This happens very rarely, so far it has happened about 3 to 5 times in a couple of months but it's still mega annoying when it happens.
Does it happen only to me? Is there any way to troubleshoot this issue?
MarkMRL said:
Sometimes I unlock my phone and the screen remains black, then the phone reboots but weirdly it doesn't ask for the SIM pin number. Other times I notice the phone reboots by itself and I notice it because obviously the screen lights up during the boot animation. This happens very rarely, so far it has happened about 3 to 5 times in a couple of months but it's still mega annoying when it happens.
Does it happen only to me? Is there any way to troubleshoot this issue?
Click to expand...
Click to collapse
If you provide some logs then maybe someone can see what is happening....
Or even basic information, like the configuration and setup of your device.
Right, forgot my configuration. I have an unbranded Z3 on latest Lollipop (but I recall I had a reboot also on Kitkat), no root, no weird apps like task killers or antivirus or anything like that. Sometimes it just does a reboot by itself, but doesn't ask for pin number so it's not a full reboot.
How do I provide logs again?
Info
MarkMRL said:
Right, forgot my configuration. I have an unbranded Z3 on latest Lollipop (but I recall I had a reboot also on Kitkat), no root, no weird apps like task killers or antivirus or anything like that. Sometimes it just does a reboot by itself, but doesn't ask for pin number so it's not a full reboot.
How do I provide logs again?
Click to expand...
Click to collapse
Factory Reset can solve ur problem /based on personal experience
I did that already less than two months ago and I refuse to believe I have to factory reset this thing every month to get stable operation. Also I'm not even rooted and I haven't messed with the system itself so why would I need to factory reset? Factory reset implies that there is something that has changed and needs to be re-set, and I haven't changed anything special that would require such a drastic solution. Not having done anything special, the issue would come back sooner or later if I don't spot the real cause.
Anyway, in diagnostics I have 21 application incidents for systemUI... Could it be caused by a bugged theme? Does this happen to anyone else?
Today I had two and I had another one last week. A off these were weird half reboots like I described above. I only noticed one because I was at my desk and the phone lighted up for the boot animation.
These reboots show up in diagnostics (phone info menu) as system events. Can you please check out if you have any system events and post here? I want to know if this is a widespread problem. Post here if you have any and also if you have a solution or way to troubleshoot.
Nobody at all? Really?
Hi all,
Pixel 1 after one of the latest updates turned into almost unusable piece of junk ;/
I do not know if this is OTA update issue or hardware fault, but phone must be restarted frequently, otherwise is almost impossible to make phone call - phone is laggy, screen doesn't respond properly, sometimes must hold power button for several seconds to force reboot, as it is not possible to reboot using the screen.
After reboot seems to work fine until someone is calling - when I answer, the caller cannot hear me and I must restart the phone again to make another try. Sometimes it work and I can talk over the phone, but mostly don't.
Phone never been rooted or anything, always updated with the latest OTA software.
I did factory reset - no change ;/
Is there anything I could try? I was thinking to try to go back to older software, but I'm not sure if this is software issue, as didn't found any other posts on this forum describing similar problems.
It is unusable anyway, so I will try anyhing.
pawel.mrk said:
Hi all,
Pixel 1 after one of the latest updates turned into almost unusable piece of junk ;/
I do not know if this is OTA update issue or hardware fault, but phone must be restarted frequently, otherwise is almost impossible to make phone call - phone is laggy, screen doesn't respond properly, sometimes must hold power button for several seconds to force reboot, as it is not possible to reboot using the screen.
After reboot seems to work fine until someone is calling - when I answer, the caller cannot hear me and I must restart the phone again to make another try. Sometimes it work and I can talk over the phone, but mostly don't.
Phone never been rooted or anything, always updated with the latest OTA software.
I did factory reset - no change ;/
Is there anything I could try? I was thinking to try to go back to older software, but I'm not sure if this is software issue, as didn't found any other posts on this forum describing similar problems.
It is unusable anyway, so I will try anyhing.
Click to expand...
Click to collapse
Ive updated to latest ota on pixel 1 and had no problems so far. You could check the dialer app is set as default dialer and all permissions are granted and maybe clear the apps storage/cache, force stop it and re open it and see if that solves anything? Could also check background apps and running services in developing options to see if an app is banging out the memory causing it to lag?
Sent from my Pixel using XDA Labs
pawel.mrk said:
Hi all,
Pixel 1 after one of the latest updates turned into almost unusable piece of junk ;/
I do not know if this is OTA update issue or hardware fault, but phone must be restarted frequently, otherwise is almost impossible to make phone call - phone is laggy, screen doesn't respond properly, sometimes must hold power button for several seconds to force reboot, as it is not possible to reboot using the screen.
After reboot seems to work fine until someone is calling - when I answer, the caller cannot hear me and I must restart the phone again to make another try. Sometimes it work and I can talk over the phone, but mostly don't.
Phone never been rooted or anything, always updated with the latest OTA software.
I did factory reset - no change ;/
Is there anything I could try? I was thinking to try to go back to older software, but I'm not sure if this is software issue, as didn't found any other posts on this forum describing similar problems.
It is unusable anyway, so I will try anyhing.
Click to expand...
Click to collapse
if you already did factory reset then it must be a sign of motherboard is dying soon or bad nand chip. motherboard failing on pixel is very common but it happens to less than 1% of people. there are plent of threads on reddit/xda on this.
What's the status of your Pixel? Is the bootloader unlocked? Rooted? Did you have any such problems on the December udpate?
As mentioned - I did factory reset as I thought it may help cure the problems, but it didn't.
I have never unlocked bootloder and phone is not rooted. All standard here.
I have the latest update installed and same problems persist ;/
I'll try another factory reset today.