[Q][HELP] Camera Roll Pictures Disappeared - Windows Phone 7 Q&A, Help & Troubleshooting

I had the same question in the HD7 thread. No ones that active so I shall post it here, hopefully someone can help me.
The pictures from my Camera Roll and Saved Pictures disappeared a few days ago. The Camera Roll folder was blank and once I took a new picture it appeared there.
However I then connected my phone to zune and I was able to see all the camera roll pictures in Zune Camera Roll album and the files say that its sync with the phone, but I CANT see it.
Then I went to DATE on my phone and I can see all the pictures there. The Camera Roll and the Saved Pics....any idea why it is not being showed in the respective albums and how i fix it ?

Same problem w/my Lumia 900
backlashsid said:
I had the same question in the HD7 thread. No ones that active so I shall post it here, hopefully someone can help me.
The pictures from my Camera Roll and Saved Pictures disappeared a few days ago. The Camera Roll folder was blank and once I took a new picture it appeared there.
However I then connected my phone to zune and I was able to see all the camera roll pictures in Zune Camera Roll album and the files say that its sync with the phone, but I CANT see it.
Then I went to DATE on my phone and I can see all the pictures there. The Camera Roll and the Saved Pics....any idea why it is not being showed in the respective albums and how i fix it ?
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Click to collapse
I have the same problem with my Lumia 900 running WP7.8. When connected to Zune, the program shows me that I have photos on my phone in the camera roll, but the camera roll on the phone shows only a few of my photos. The date section shows all of my photos. I suspect it has something to do w/syncing to Zune, but I don't know what it is causing this.
Have you figured out a solution to our problem?

Transfer pics to your PC, then delete them from the phone, then re-upload them to the phone using Zune?

maya79 said:
Transfer pics to your PC, then delete them from the phone, then re-upload them to the phone using Zune?
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Click to collapse
The photos are getting saved to my PC via Zune each time I plug in and to Skydrive as soon as I take a photo, so I'm not too concerned that I will lose any pictures. What I want to know is why they disappear from the camera roll, but are viewable when I tap "date" from the picture hub.
The problem started a few weeks ago so I uninstalled the last few apps that I downloaded as a troubleshooting measure. I will sync w/Zune this evening and report back.

How many pictures do you estimate you have? Have you turned off your phone by removing the battery frequently? Has the phone ran out of battery frequently?
My phone recently had a problem with the loss of some settings, like groups in the People Hub, and some missing tiles. And this happened shortly after I dropped my phone, the battery got out and I were using it with low battery most of the time (I plugged it to my PC to keep it alive, and then to the car charger and then go about my life with the little heart icon on the battery icon and close to no battery).

The Lumia 900 does not have a removable battery. I have already tried rebooting the phone.

VSolis said:
The Lumia 900 does not have a removable battery. I have already tried rebooting the phone.
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Click to collapse
Did you ever see a little message saying something like "We're sorry, we had some troubles and some data could've been lost. Don't worry, we tried to save as much as we could. We're sorry for the inconvenience"?

lesmo_sft said:
Did you ever see a little message saying something like "We're sorry, we had some troubles and some data could've been lost. Don't worry, we tried to save as much as we could. We're sorry for the inconvenience"?
Click to expand...
Click to collapse
I have not seen that error message. After I'm done syncing w/Zune and I unplug my phone, the photos from my camera roll do not appear. If click "date", they are there.

Related

disappearing photos anyone?

hi all
has anyone experienced their photos disappearing (deleted?) off the phone upon syncing with the PC?
admittedly the device in question is a Chinese Traditional Touch Pro with English windows...font incompatibilities aside, disappearing photos are a still bit too extreme..
i found this.....but there's no solution
at least it proves that im not the only one??
http://www.sprintusers.com/forum/showthread.php?t=156772
nobody?
As far as I know when you connect to the PC the memory card (where you potentially have the photos stored) is "disconnected" from the device, which means those images wont show up.
thanks for the reply...
hmm ive had worse where the memory card cannot be seen by the phone after activesync (i think it was after..) untill it's taken out and then pushed back in again.
but still...that shouldnt be enough to make the photos disappear completely..

[Q] Permanently deleting pictures

Hello there
I am wondering if there is a way of permanently deleting pictures from the HTC cha cha.
I am having battery life issues which I have posted about in another thread and I am getting a replacement phone tomorrow. I connected the phone to the PC to save my pictures and videos to transfer to the new one, and some pictures that I have deleted or taken by accident and deleted came up on the computer screen
Some did, and some didnt. I am wondering if I have unknowingly changed a setting somewhere so that some pics did permanently delete.
Could anyone help me here I am just a tad confused, and if I choose to sell the phone on at a later date I dont want other people to be able to retrieve things I have deleted.
Thanks
C xxx

[Q] Trying to update to Mango on a "guest computer"

So I just got the update notice, but I've got a new computer since I first got my Samsung Focus. The update notice is telling me I'm trying to update on a "guest computer" so I will lose all photos and videos on the phone. There's no way I can get back to my previous computer. Any way to avoid losing all my photos and videos in the update process?
gmfeld said:
So I just got the update notice, but I've got a new computer since I first got my Samsung Focus. The update notice is telling me I'm trying to update on a "guest computer" so I will lose all photos and videos on the phone. There's no way I can get back to my previous computer. Any way to avoid losing all my photos and videos in the update process?
Click to expand...
Click to collapse
You don't lose your media on the phone. I updated my phone on my computer at work. The only thing is, a back up isn't made with all of your media. So if you go back and have to do a restore from the new computer, it won't restore all of your media. I still have everything. Just not a complete back up, which for the most part sucks should I have to do a hard reset and restore. But, all of my music, pictures, videos, and such are either on my other computer or on skydrive. The only thing is I would lose text messages and app settings.

[Q] Gallery Issue since update

Noticed this on my GF's phone the other day, moved some pictures from one folder to another and they no longer show up in the gallery at all...the pictures that were in the second folder still show up, but nothing else.
I factory reset my phone today but copied my DCIM folder to my computer first, did the reset, and copied it back over. Now only videos show up in my gallery, none of the 200+ photos. I can take a picture and it shows up in the same folder were my pictures are, but only that new one shows up in the gallery.
Create a new folder and move them over you say? Ya...did that, still doesn't show up. I have restarted the phone and tried running Rescan Media app...neither seems to work.
Kind of the same issue with Carbon Backup App. None of my backups show being there, but if I backup something new, it dumps it in the same folder and shows up on Carbon, but not the others.
I thought about running an Error Checker using the computer, but the phone now shows up as a Portable Device, not Removable Storage like before so I can't as far as I know...
Update: I have tried clearing data on Gallery, doesn't help. Took new picture, moved that picture to another folder and check gallery and it's gone, won't show up at all. Put it back...still no dice.
Any thoughts? Anyone else able to reproduce this issue?
Okay, pulled all my pictures off my phone and onto my computer. Selected all photos, went to File>Properties, Click Details tab, Click "Remove Properties and Personal Information", hit okay on the next popup. Wait for it to do it's thing. Once done, selected all the copies and moved them back to my phone. Presto! They are all there! If I move one to another folder, either cut or copy, it won't show up. Once they are written to the phone, they have to stay where they are.
Tried to do the same with Carbon files but didn't work. Going to play with that some more...
rramey23 said:
Noticed this on my GF's phone the other day, moved some pictures from one folder to another and they no longer show up in the gallery at all...the pictures that were in the second folder still show up, but nothing else.
I factory reset my phone today but copied my DCIM folder to my computer first, did the reset, and copied it back over. Now only videos show up in my gallery, none of the 200+ photos. I can take a picture and it shows up in the same folder were my pictures are, but only that new one shows up in the gallery.
Create a new folder and move them over you say? Ya...did that, still doesn't show up. I have restarted the phone and tried running Rescan Media app...neither seems to work.
Kind of the same issue with Carbon Backup App. None of my backups show being there, but if I backup something new, it dumps it in the same folder and shows up on Carbon, but not the others.
I thought about running an Error Checker using the computer, but the phone now shows up as a Portable Device, not Removable Storage like before so I can't as far as I know...
Update: I have tried clearing data on Gallery, doesn't help. Took new picture, moved that picture to another folder and check gallery and it's gone, won't show up at all. Put it back...still no dice.
Any thoughts? Anyone else able to reproduce this issue?
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try clearing cache in recovery or fix permissions!
rustykwak said:
try clearing cache in recovery or fix permissions!
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Click to collapse
Would I need to do that even though I have already done a Factory Reset?
Also please note I am not rooted, 100% stock.
rramey23 said:
Would I need to do that even though I have already done a Factory Reset?
Also please note I am not rooted, 100% stock.
Click to expand...
Click to collapse
arh you wont be able to then! sorry cant help!
Ugh...this is such a pain in the ass. Anyone else having issues like this?
Finally downloaded QuickPic...everything is there and I don't have to do anything special. Looks nice too...
Sent from my Transformer Prime TF201 using xda app-developers app

Some pictures taken with phone wont open.

Hi guys and girls.
I went on a night out last night and took a few pictures and a video, however for some reason my phone wont open all of the images. only half seem ok, for some unknown reason. the ones that are ok where taken after the ones that wont open.
Seems to be corrupted as windows doesn't open the jpeg file neither.
anybody know of anything I could try to help resolve this ?
thankyou
duffy1807 said:
Hi guys and girls.
I went on a night out last night and took a few pictures and a video, however for some reason my phone wont open all of the images. only half seem ok, for some unknown reason. the ones that are ok where taken after the ones that wont open.
Seems to be corrupted as windows doesn't open the jpeg file neither.
anybody know of anything I could try to help resolve this ?
thankyou
Click to expand...
Click to collapse
Hi,
Try to reset your phone and try again. It might work.
Otherwise, copy the pictures and try to open it on your computer.

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