HTC unlock gives error - HTC Sensation

HI, a week or so ago I updated my HTC sensation with an OTA update, but lost my Wifi.
I check some of the treads and tried various suggestions in them but still no joy.
I contacted HTC UK and after trying several things , including factory reset I was asked to return the handset.
To day a received my handset back., Wifi now works, software is 3.33.401.106, which gave me the Wifi problem OTA. Serial is same IMEI is different (New mother board?)
h-boot is 1.29.0000 (was 1.27.0000)
I attempted to use the HTC all in one kit to both unlock the bootloader and re root the device, which worked fine on 1.27.0000.
however the unlock failed, so I then followed the bootloader unlock steps on the HTC site and again no joy.
Token subittal is sucessful but .bin file gives the following
c:\AndroidSDK\platform-tools>fastboot flash unlocktoken unlock_code.bin
sending 'unlocktoken' (0 KB)...
OKAY [ 0.156s]
writing 'unlocktoken'...
FAILED (remote: unlock token check failed)
finished. total time: 0.172s
Any suggestions/help appreciated

You cant unlock it with with HTC dev after the Mainboard replacement , you can still soff and root using this guide: http://forum.xda-developers.com/showthread.php?t=1661631
Sent from my HTC Sensation using xda app-developers app
Edit: (Link added). Afaik you cant Unlock using HTC Dev because you SN and IMEI doesnt match anymore.

xLychee said:
You cant unlock it with with HTC dev after the Mainboard replacement , you can still soff and root using this guide: http://forum.xda-developers.com/showthread.php?t=1661631
Sent from my HTC Sensation using xda app-developers app
Edit: (Link added). Afaik you cant Unlock using HTC Dev because you SN and IMEI doesnt match anymore.
Click to expand...
Click to collapse
Thanks for this, tried as per instructions but the ControlBear.exe task had problems, never connected to the device, so never got to the 'wire trick'
Will check thru the tread for this method and see if any problems listed

chrisnz1947 said:
Thanks for this, tried as per instructions but the ControlBear.exe task had problems, never connected to the device, so never got to the 'wire trick'
Will check thru the tread for this method and see if any problems listed
Click to expand...
Click to collapse
make sure you met the per-requisites mentioned in the thread..mainly un-install HTC-SYNC and dont use any usb hubs,3.0 ports ..and if using PC ..connect to the back ports of the device

Related

[Q] HTC Senation S-Off after repairs

Hello,
I have maybe a stupid newb question. I've been searching around for an answer but with no luck.
My problem is as follow:
I've been using HTC Sensation for half a year now, with custom roms / rooted / SuperCID. So I'm not new to flashing stuff.
Somehow I managed to brick my device before (due to stupid flashing decisions). So I flashed a random EU RUU and send my phone for repairs (via insurance services). They "repaired" my phone. I'm not sure if I got a new one or they really repaired it? (IMEI changed but S/N is still the same)
Today I got my HTC Sensation back. I was very happy and started to check the phone. It appears the bootloader is locked and S-ON. (CID back to T-MO003)
So I tried to S-OFF using revolutionary.io , to bad without luck...
I started searching what might be the problem read something about downgrading and revolutionary works... got a bit confused about all the different posts around.
What is the correct way to get S-OFF, custom recovery, and so on... back on my phone?
Bootloader info:
Locked
S-ON
HBOOT 1.18.0000
Aug 2 2011.22:35:52
Thanks for your time!
Hoping for a fix,
Opletium
?????
how much did you end up paying for repairs
Nothing haha, I was suprised about that!
normally my insurance company bills 30 euro as "own risk".
I've read the agreements of the insurance and saw that damage caused to the phone by falling on the ground was covered. My phone had some visable damage on the egdes.
So I told the insurance that i dropped my phone. And because it stopped working i tried to reinstall the sofware to factory defaults.
What I did is: I flashed a RUU and that caused the brick, because the touch panel stopped working.
They "fell" for it.. kinda
ok tried to follow this guide:
http://forum.xda-developers.com/showthread.php?p=21922297#post21922297
problem, cant get my bootloader unlocked. HTCdev's unlock fails.
Error i get:
C:\bootloader_unlock>fastboot flash unlocktoken Unlock_code.bin
sending 'unlocktoken' (0 KB)...
OKAY [ 0.140s]
writing 'unlocktoken'...
FAILED (remote: unlock token check failed)
finished. total time: 0.156s
File is in place, tried it multiple times and tried multiple tokens.. no clue on this!
Anyone that can help me to unlock and S-Off my device?
Did you try Revolutionary?
yes, I tried, but keeps failing aswel..
kinda start hating TMO for branding all their phones
This is the output of revolutionary
Enter beta key [ serial: HT17PV800204 ]: 47YUAhIWs2BusHJc
Beta key accepted - thank you for participating!
Zerging Root... this might take a minute or so.. Failed to get Root!
Press (almost) any key to exit.
Click to expand...
Click to collapse
is USB Debugging activated?
also have you got the drivers from HTC sync installed, but sync uninstalled, together with any other software that might attempt to sync with the phone?
USB debugging tried both enabled and disabled.
HTC drivers version 3.0.0.007 installed.
no other software on my laptop or PC that use my phone.
The thing that confuses me is that after repairs my IMEI number changed but my S/N stayed the same.
Guess they only replaced some hardware and not the total phone..
if that is the case then we should be aware that this HTC Sensation was S-OFF / rooted before.
When my touchpanel stopped working I flashed a RUU and locked bootloader and put the phone back to S-ON. I believe that I was on a lower version HBOOT while I send the phone back (before the phone went for repairs).
Try this
or try unlocking at HTC.
maumont said:
Try this
or try unlocking at HTC.
Click to expand...
Click to collapse
HTC Unlock does not work!! I have explained that a few posts back.
I tried your link... after the command
adb shell /data/local/tmp/tacoroot --root
Click to expand...
Click to collapse
my phone is bootlooping..
Ok did a factory reset via bootloader, now my phone works again.
but still no S-OFF..
The problem most likely is that you entered your details incorrectly at the HTC Dev site for unlocking your bootloader.
I don't think it checks the serial number to be genuine, I think as long as it follows a certain format it's accepted, so I would certainly check what you entered and try re-downloading the file from the Dev site. It's clearly NOT a driver issue, as CMD wouldn't even push the file to the phone if it was.
Hope this helps
Opletium said:
HTC Unlock does not work!! I have explained that a few posts back.
I tried your link... after the command
my phone is bootlooping..
Click to expand...
Click to collapse
Redo the taco root method. your phone will boot loop. don't restart and while bootlooping redo revolutionary. that worked for me. press the tanks button if it work for you .
khanem said:
Redo the taco root method. your phone will boot loop. don't restart and while bootlooping redo revolutionary. that worked for me. press the tanks button if it work for you .
Click to expand...
Click to collapse
Doubt this will work for them, as Revolutionary won't work without an Unlocked Bootloader and this is where they are getting stuck.
Just had contact with HTC themself to ask why the htcdev.com method is not working for me.
They explained that T-Mobile NL put their software on my phone while I send it for repairs. they put their bootloader on my phone, first i was like WTF but then he started mumbling about update that htcdev-tool does not support yet.. after some more " doubt-talk". He asked some software versions and made a case he would put trough to the technical support.
Guess that explains the HTCDev problem?????
/edit: I have tried over 15 times on the htcdev.com method
if I understand jaaystott correctly then first you need to have an unlocked bootloader in order to use revolutionary to S-OFF??
Any otherway to unlock the bootloader, because this htc method will take some time..
As for:
Redo the taco root method. your phone will boot loop. don't restart and while bootlooping redo revolutionary. that worked for me. press the tanks button if it work for you .
Click to expand...
Click to collapse
never tried it this way but I cant imagine that it would work since the bootloader is still locked.
Flash some other offical RUU, that should do it
jaaystott said:
Doubt this will work for them, as Revolutionary won't work without an Unlocked Bootloader and this is where they are getting stuck.
Click to expand...
Click to collapse
Taco root will give revolutionary access to files he cannot modify before. In all cases he can try if it doesn't work he will have to unlock first with htcdev then redo the whole operation.
Opletium said:
Just had contact with HTC themself to ask why the htcdev.com method is not working for me.
They explained that T-Mobile NL put their software on my phone while I send it for repairs. they put their bootloader on my phone, first i was like WTF but then he started mumbling about update that htcdev-tool does not support yet.. after some more " doubt-talk". He asked some software versions and made a case he would put trough to the technical support.
Guess that explains the HTCDev problem?????
/edit: I have tried over 15 times on the htcdev.com method
if I understand jaaystott correctly then first you need to have an unlocked bootloader in order to use revolutionary to S-OFF??
Any otherway to unlock the bootloader, because this htc method will take some time..
As for:
never tried it this way but I cant imagine that it would work since the bootloader is still locked.
Click to expand...
Click to collapse
Yes thats correct. Until the Bootloader is Unlocked nothing can be installed other than apps from the Market
As for the problem, I highly doubt that it's T-Mobile's Bootloader, I mean surely loads of other people on OTA's would have had this issue.. surely somewhere someone has reverted to stock and then realized that this is the problem?
I think it's likely the change of IMEI might have done it, could be the wrong IMEI associated with that Serial Number and so it won't flash.

[Q] HTCdev error. "Unlock token check failed"

I get this error on the 12th step on htcdev bootloader unlock thingy and i get this error: FAILED (remote: unlock token check failed)
I have tried different methods but nothing have worked ...
I have tried to unistall and then restart and then installed all the drivers again 2 times, didnt work. I tried on my laptop and that wouldnt work either...
So if anyone know what this means or anything please answer on this thread!!
I also e-mailed the htcdev support and they said this: "Dear Pontus,
Thank you for contacting HTC.
I understand that you are experiencing problems unlocking your bootloader.
I think the root of the problem is that your unlock token is not valid.
To get a new, hopefully working, token go to HTCdev.com and follow the instructions there to download one."
Ive tried to do that also but it didnt work either so please guys help me out here!!!
what code did you enter on their site, did you take the first<<<<<(...)>>>>>
and the <<<<<<(...)>>>>> in the end also?
timmert26 said:
what code did you enter on their site, did you take the first<<<<<(...)>>>>>
and the <<<<<<(...)>>>>> in the end also?
Click to expand...
Click to collapse
of course!!
I followed all the steps really urgent. I also got the e-mail correctly and put it in the folder with the 3 other files as they said.
anyone????!?! PLEASE
I have the same problem
did u get a new board? cos i am having the same problem after htc give me a new replacement board.
I have the same problem too , and my XE is new machine ,
i just buy it on January
i have the same problem... and i have also a new board... tried to unlock on windows and linux, both the same... feeled a hundred times...
maybe there is someone else out the who could us help?
Same problem
I try to use HTCdev again and again,
it's still not working,
and i also trying to get temproot to install cwmrecovery ,
i fail ,
i think maybe newest XE 's chip has something change on there .
why using htcdev?! use revolutionary! it's the best! better! what's your hboot version?
revolutionary not support yet
my hboot ver is 1.27
+1 for this problem.
Just got my sensation XE back from warranty repair, most upsetting I can't get root with this HBOOT
trstn said:
+1 for this problem.
Just got my sensation XE back from warranty repair, most upsetting I can't get root with this HBOOT
Click to expand...
Click to collapse
What Version of hboot Do you have now?
I get mine back from warranty repair with 1.29.0000, cause they put a new Board in it.
May be there is an experience developer who want an image of my Stockrom to check some possibilities?
Sent from my HTC Sensation XE with Beats Audio Z715e using XDA
purebeatz said:
What Version of hboot Do you have now?
I get mine back from warranty repair with 1.29.0000, cause they put a new Board in it.
Click to expand...
Click to collapse
yeah same as, 1.29.0000
I have the same problem. Only difference is that I got my phone back with HBoot 1.18.0000. I could't unlock it via revo and htc dev. After the ICS update I have 1.27.0000. New board, too I think their doing this for every sent in sensation, because my sensation had a broken volume button and dust under the screen. So changing the board was completly pointless.
Is there new news or solution to unlock bootloader?..i am on new matherboard.
I've got the same, rooted phone back from repair. ICS preinstalled, HBOOT 1.29 and can't unlock it. Don't fancy the 'juopunutbear' method bridging connections etc, sounds messy.
Whole list of parts replaced for the dust under the screen problem, board changed giving new imei, wifi mac, bt mac etc etc.
I've replied to my 'repair thread' on HTC website telling them of the problem, I bought HTC so I could unlock and use OpenVPN. Will see what they say!
OK, update from me. I've logged a support request with HTCDEV, after going through the usual check details / make sure it's not something I'm doing wrong they're escalating it.
Given them details of serial number, IMEI, android/sense versions etc and it's being looked into.
I'll come back here once I've had something new from them, but at least the problems being looked at.
I Get This From htc_dev when I send that i flash Unlock_code.bin FAILD:
With regards to your enquiry, kindly this message means that you still have update so kindly we ask you to have the last update then try to unlock your bootloader.NOTE: as we mentioned in our last email between us that unlocking bootloader will make you out of warranty.
Thank you for your patience and understanding.
WTF this means ???

How to S-off h boot 1.27.0000

Hey guys,
Can someone help and tell me where I can see a tutorial on how to s-off and root htc pyramid with hboot 1.27.0000 so i can install CM9 or another custom mod.
thanks
Here you Go! Click this link!
Read! Read! Read! Make sure you understand correctly before proceeding.
Good luck!
But this doesnt work for HBOOT 1.27.0000?
Is your Sensation already rooted? Is your Sensation already S-OFF? Did your Sensation have a Recovery installed?
Hi,
No it was previously S-OFF and unlocked and rooted.
But it was damaged and I just got it back from HTC with HBOOT 1.27.0000 with S-ON and the rooted has been lost
So I need assistance on how to flash custom roms etc with this new HBOOT as revolutionary wont support it,
Ho! That's clearer!
Go to this link then!
Cheers!
Thanks.
But how do I do these steps
* Be unlocked using the HTCdev bootloader unlock - http://htcdev.com/bootloader
* Be rooted (have superuser and/or an unsecured boot image installed)
Thanks
C:\adb>fastboot flash unlocktoken Unlock_code.bin
sending 'unlocktoken' (0 KB)... OKAY [ 0.155s]
writing 'unlocktoken'... FAILED (remote: unlock token check failed)
finished. total time: 0.161s
I keep getting this message when using HTCDev
is there still a way I can install a custom rom with S-ON
I found out I have the godforsaken new motherboard that nobody knows how to S-OFF yet
yes there's a thread with that exact title
John.K said:
is there still a way I can install a custom rom with S-ON
I found out I have the godforsaken new motherboard that nobody knows how to S-OFF yet
Click to expand...
Click to collapse
Hi,
Look HERE
Thing is I cannot unlock the phone with the HTC Dev tool...
This new frickin motherboard
John.K said:
Thing is I cannot unlock the phone with the HTC Dev tool...
This new frickin motherboard
Click to expand...
Click to collapse
Hi,
Sorry.
It seems HTC are determined to eff people over with their latest hboot and now the m/boards...
I don't think they should be allowed to do that!
Why let some people unlock their phones and not others? They should send back a phone with the same functionality as the one that they received. I'm going to send them an email and ask then what they are playing at.
Frickin idiots.
John.K said:
I don't think they should be allowed to do that!
Why let some people unlock their phones and not others? They should send back a phone with the same functionality as the one that they received. I'm going to send them an email and ask then what they are playing at.
Frickin idiots.
Click to expand...
Click to collapse
I could be wrong, but I thought it was an issue with the new motherboard having a new IMEI which didn't match factory records for HTCdev unlock to work. I believe someone has contacted them regarding this and they are looking into it. I don't think they intentionally tried to screw anyone over.
Why s-off? What you want? Just Unlock bootloader
Sent from my HTC Z710e using xda premium
I cant even unlock bootloader cause HTCdev doesnt work
I wanted s off so i can superCID andinstALl custom rom

problem with my one s

Hi guys. I got problem with my htc one s. I tried install polish language and now my phone work just in bootloader. I change my cid to SuperCID, from "VODAP001" to "11111111", now i cant unlock the bootloader and write CWM recovery, when i try unlock the bootloader, i see : bootloader check failed or something like that. Second thing, when i tried install software from RUU, program shows me 2.38.161.6 version, is the newest firmware for this phone (vodafone uk), on my hdd iv got just 2.31.401.5 and i cant downgrade it. I find the RUU 2.38.161.6 on filefactory, but i cant download it, i have no account there, maybe somebody can give me password and log in on few min ? any suggestions for my problem ?? thanks
edit:
i bought account premium on filefactory, download vodafone 2.38.161.6 and install normaly, phone work now, but still with no polish language.. if someone wants some firmware from there, send me a priv, can download and upload on some normally server. I still cant unlock the bootloader:
sending 'unlocktoken' <0kb>...
OKAY [0.142s]
writing 'unlocktoken'...
FAILED: <remote: unlock token check failed>
any suggestions how to unlock it ?
edit2: ok, its works everything !! i revert to stock cid with this: "fastboot oem writecid CIDNUMBER"
deejay89 said:
Hi guys. I got problem with my htc one s. I tried install polish language and now my phone work just in bootloader. I change my cid to SuperCID, from "VODAP001" to "11111111", now i cant unlock the bootloader and write CWM recovery, when i try unlock the bootloader, i see : bootloader check failed or something like that. Second thing, when i tried install software from RUU, program shows me 2.38.161.6 version, is the newest firmware for this phone (vodafone uk), on my hdd iv got just 2.31.401.5 and i cant downgrade it. I find the RUU 2.38.161.6 on filefactory, but i cant download it, i have no account there, maybe somebody can give me password and log in on few min ? any suggestions for my problem ?? thanks
edit:
i bought account premium on filefactory, download vodafone 2.38.161.6 and install normaly, phone work now, but still with no polish language.. if someone wants some firmware from there, send me a priv, can download and upload on some normally server. I still cant unlock the bootloader:
sending 'unlocktoken' <0kb>...
OKAY [0.142s]
writing 'unlocktoken'...
FAILED: <remote: unlock token check failed>
any suggestions how to unlock it ?
Click to expand...
Click to collapse
You shouldn't have bought a premium account, there's tonnes of mirrors.
Use the HTCDev website to get a new unlock token.
usaff22 said:
You shouldn't have bought a premium account, there's tonnes of mirrors.
Use the HTCDev website to get a new unlock token.
Click to expand...
Click to collapse
i know now, people learn always, for mirrors, i could not find anywhere.. I had a little time to fix it, needed phone for evening. thanks
edit: someone got mirrors to firmware from this topic: http://forum.xda-developers.com/showthread.php?t=1860191 ? i want to install it, clear, newest rooted firmware, with no different addons and polish language.

I think I bricked my phone. Can't find a fix

I recently got this phone and found out it was an EU version. I unlocked the bootloader and installed twrp. I made the major mistake of thinking I needed to relock the bootloader to install a ruu file. I can't get to recovery now to factory reset. If I try to reboot, it goes to an encryption screen that I can't get past. So I can't go to settings and turn the unlock bootloader option on or debugging. So, I can't unlock the bootloader either.
I also made the mistake of changing the cid and mid to USA dev. The cid and mid are: BS_US001 and 2PZC50000. The product: htc_ocnuhl.
The US unlocked RUUs should work, right? Well, I try to use the. exe. It won't work. I try to do the fastboot way, it says the file size is too large. I try the SD card way, it says 19 RU_MAIN_VER_FAIL is version in android info missing or i.
Am I just totally screwed?
Kaepernick said:
I recently got this phone and found out it was an EU version. I unlocked the bootloader and installed twrp. I made the major mistake of thinking I needed to relock the bootloader to install a ruu file. I can't get to recovery now to factory reset. If I try to reboot, it goes to an encryption screen that I can't get past. So I can't go to settings and turn the unlock bootloader option on or debugging. So, I can't unlock the bootloader either.
I also made the mistake of changing the cid and mid to USA dev. The cid and mid are: BS_US001 and 2PZC50000. The product: htc_ocnuhl.
The US unlocked RUUs should work, right? Well, I try to use the. exe. It won't work. I try to do the fastboot way, it says the file size is too large. I try the SD card way, it says 19 RU_MAIN_VER_FAIL is version in android info missing or i.
Am I just totally screwed?
Click to expand...
Click to collapse
This is a shot in the dark but trying reflashing your unlocker token you received from HTC and see if that will reunlock your phone so you can refresh recovery
Won't let me. Can't get into the os to turn the oem unlock on in developer's settings. When I try it, it tells me:
Last Byte is 0x00, disable unlock.
oem unlock Turn Off!
RLKirk said:
This is a shot in the dark but trying reflashing your unlocker token you received from HTC and see if that will reunlock your phone so you can refresh recovery
Click to expand...
Click to collapse
Sent from my HTC 10 using Tapatalk
Have you tried the proper htc_fastboot.exe?. You can find it easily on the forum. If that doesn't work can you get to download mode and change the cid and mid back to original?
Yeah, I've tried it. I've tried it with trying to get twrp to boot with, "fastboot boot twrp.img". No go there. I haven't tried to change the cid or mid back, but since I'm S-on now, I doubt I'll get very far. Temporary s-on. Just great. HTC really screwed me by making these changes. Four generations of phones work the same freaking way, but this one just had to be different.
shivadow said:
Have you tried the proper htc_fastboot.exe?. You can find it easily on the forum. If that doesn't work can you get to download mode and change the cid and mid back to original?
Click to expand...
Click to collapse
Sent from my HTC 10 using Tapatalk
Looked a bit on the forums and 19 ru_main_ver_fail can apparently mean wrong cid? Did you use the US ruu for the SD card method? Try the other (either your original cid or the US one) and see what happens?
EDIT: Also the output of fastboot getvar all would be helpful to debug
CurtisMJ said:
Looked a bit on the forums and 19 ru_main_ver_fail can apparently mean wrong cid? Did you use the US ruu for the SD card method? Try the other (either your original cid or the US one) and see what happens?
EDIT: Also the output of fastboot getvar all would be helpful to debug
Click to expand...
Click to collapse
Yeah, I used the US ruu after changing the cid and mid for the US dev version. RUU_OCEAN_WHL_O80_SENSE90GP_MR_NA_Gen_Unlock_2.42.617.7.exe.
Tried 2.42.617.1 8 via sd card. RU_SIGNATURE_FAIL
I tried a few others too. No dice. Said wrong OS. I tried the one that came with the phone using the sd card, the EU version, 2.33.401.10, and it says RU_MODELID_FAIL modelid in android-info mismatched
This wouldn't be a problem if I was S-Off. The OS version on the phone now is 2.33.401.10. If I could change the cid and mid back, it would probably work.
I tried using HTC fastboot:
C:\Android>htc_fastboot flash zip 2PZCIMG.zip
sending 'zip'... (2020158 KB) FAILdata too large, 2068641866 > 1951232000
FAILED (data size is too large(2020158 KB) for device to download ZIP file '2PZCIMG.zip'
)
Execution time is 2(s)
Then a newer version of fastboot:
C:\Android>fastboot flash zip 2PZCIMG.zip
target reported max download size of 1560800000 bytes
Invalid sparse file format at header magi
error: write_sparse_skip_chunk: don't care size 2139634966 is not a multiple of the block size 4096
sending sparse 'zip' 1/1 (0 KB)...
error: write_sparse_skip_chunk: don't care size 2139634966 is not a multiple of the block size 4096
error: write_sparse_skip_chunk: don't care size 2139634966 is not a multiple of the block size 4096
OKAY [ 1.012s]
writing 'zip' 1/1...
(bootloader) HOSD CL#1002308
FAILED (remote: 9 RU_SECURITY_FAIL zip from usb command in download mode)
finished. total time: 3.024s
I attached a picture of the getvar all command.
Kaepernick said:
Yeah, I used the US ruu after changing the cid and mid for the US dev version. RUU_OCEAN_WHL_O80_SENSE90GP_MR_NA_Gen_Unlock_2.42.617.7.exe.
Tried 2.42.617.1 8 via sd card. RU_SIGNATURE_FAIL
I tried a few others too. No dice. Said wrong OS. I tried the one that came with the phone using the sd card, the EU version, 2.33.401.10, and it says RU_MODELID_FAIL modelid in android-info mismatched
This wouldn't be a problem if I was S-Off. The OS version on the phone now is 2.33.401.10. If I could change the cid and mid back, it would probably work.
I tried using HTC fastboot:
C:\Android>htc_fastboot flash zip 2PZCIMG.zip
sending 'zip'... (2020158 KB) FAILdata too large, 2068641866 > 1951232000
FAILED (data size is too large(2020158 KB) for device to download ZIP file '2PZCIMG.zip'
)
Execution time is 2(s)
Then a newer version of fastboot:
C:\Android>fastboot flash zip 2PZCIMG.zip
target reported max download size of 1560800000 bytes
Invalid sparse file format at header magi
error: write_sparse_skip_chunk: don't care size 2139634966 is not a multiple of the block size 4096
sending sparse 'zip' 1/1 (0 KB)...
error: write_sparse_skip_chunk: don't care size 2139634966 is not a multiple of the block size 4096
error: write_sparse_skip_chunk: don't care size 2139634966 is not a multiple of the block size 4096
OKAY [ 1.012s]
writing 'zip' 1/1...
(bootloader) HOSD CL#1002308
FAILED (remote: 9 RU_SECURITY_FAIL zip from usb command in download mode)
finished. total time: 3.024s
I attached a picture of the getvar all command.
Click to expand...
Click to collapse
When in download mode u can flash install twrp recovery via adb then possibly flash a backup file, which hopefully u have or can get,,, or a rom. I have done this many times with a failed ruu install and it has worked.
Oh dear I think I see the issue. I don't see any RUUs for the US cid/mid that match the model htc_ocnuhl. I think you can only install an RUU that matches all three and it won't let you install a modified one because the signing will break
And now you can't get into s-off to change it again because the BL is locked. This looks bad...
There should be a warning somewhere about changing to cids your model doesn't support
CurtisMJ said:
Oh dear I think I see the issue. I don't see any RUUs for the US cid/mid that match the model htc_ocnuhl. I think you can only install an RUU that matches all three and it won't let you install a modified one because the signing will break
And now you can't get into s-off to change it again because the BL is locked. This looks bad...
There should be a warning somewhere about changing to cids your model doesn't support
Click to expand...
Click to collapse
Great. In past HTC phones, changing the cid and mid was enough. Now there's a third factor. Can you even change the model with s-off to install an official US RUU on a EU U11? Regardless, I'm stuck between a rock and a hard place. I had no idea that relocking the bootloader would block any chance to load twrp. That wasn't the case on the past phones and now I can't even do a factory reset.
All I need to do is get into the OS to switch bootloader unlocking on. (why they did this to make it more tedious, I don't know.)
The biggest reason I've stuck with HTC is because of how easy it used to be to change regions and install any RUU.
I still get the 155 unknown error when using a RUU.exe. I'm guessing that's why.
Sent from my HTC 10 using Tapatalk
Kaepernick said:
Great. In past HTC phones, changing the cid and mid was enough. Now there's a third factor. Can you even change the model with s-off to install an official US RUU on a EU U11? Regardless, I'm stuck between a rock and a hard place. I had no idea that relocking the bootloader would block any chance to load twrp. That wasn't the case on the past phones and now I can't even do a factory reset.
All I need to do is get into the OS to switch bootloader unlocking on. (why they did this to make it more tedious, I don't know.)
The biggest reason I've stuck with HTC is because of how easy it used to be to change regions and install any RUU.
I still get the 155 unknown error when using a RUU.exe. I'm guessing that's why.
Click to expand...
Click to collapse
The htc_* monikers seem to denote different hardware revisions. So probably different radios, partition layouts etc. You might have been able to change to EU unlocked but it probably can't figure out what to do with US firmware at all. Changing to super cid may have been a better option. This is genuinely a sucky situation though. Maybe there's a way out I don't know. Sorry about that.
EDIT: Are you sure you don't know the encryption password? Did you ever set one?
CurtisMJ said:
The htc_* monikers seem to denote different hardware revisions. So probably different radios, partition layouts etc. You might have been able to change to EU unlocked but it probably can't figure out what to do with US firmware at all. Changing to super cid may have been a better option. This is genuinely a sucky situation though. Maybe there's a way out I don't know. Sorry about that.
EDIT: Are you sure you don't know the encryption password? Did you ever set one?
Click to expand...
Click to collapse
Thanks for trying to help. I can't see a way out either. I never set a password for that. I did for the lock screen but said no when it asked me if I wanted to use it upon boot. Besides that, I'm pretty sure it factory reset when I unlocked the bootloader. Wish I hadn't locked it right after. ?
Sent from my HTC 10 using Tapatalk
One last resort. If it factory reset after unlock it might have a default password. I can vaguely remember something like that existing but can't seem to find it anywhere.
---------- Post added at 07:22 AM ---------- Previous post was at 07:19 AM ----------
Found it. Try "default_password". Otherwise I'm out of ideas.
CurtisMJ said:
One last resort. If it factory reset after unlock it might have a default password. I can vaguely remember something like that existing but can't seem to find it anywhere.
---------- Post added at 07:22 AM ---------- Previous post was at 07:19 AM ----------
Found it. Try "default_password". Otherwise I'm out of ideas.
Click to expand...
Click to collapse
Thanks, but it won't let me put any letters in. Only numbers seem to work. Can't even test it.
Sent from my HTC 10 using Tapatalk
You can try" fastboot format userdata" .
You should be able to enter the system without password.
But You will lost all data(Include Internal storage)
I'm fine with losing any data. New phone and there's nothing I need to save on it. I just need to be able to access the OS so I can unlock the bootloader. I'll give it a shot.
hcaelb said:
You can try" fastboot format userdata" .
But You will lost all data(Include Internal storage)
Click to expand...
Click to collapse
Sent from my HTC 10 using Tapatalk
Kaepernick said:
I'm fine with losing any data. New phone and there's nothing I need to save on it. I just need to be able to access the OS so I can unlock the bootloader. I'll give it a shot.
Sent from my HTC 10 using Tapatalk
Click to expand...
Click to collapse
I've been following your thread and was hoping it would have led me to a solution to my own dilemma that is similar to your predicament. I had a U11 that I unlocked via HTC Dev website and I wanted to "relock" to get the OTA update. I used a ADB command to relock the phone and the phone boots to a encryption screen which of course won't allow me to bypass. I spent hours looking for a IMG and RUU file that would get my phone back to working order. Used the SD card and ADB process and could not find any joy.
I just sent my phone to the HTC service department. I am hoping they won't make me pay dearly for my mistake. Good luck in resolving this issue. I just got my phone in April and now I am using my old M8 that won't hold a charge for 4 hours.
Live and learn.
Sent from my HTC6545LVW using Tapatalk
Well, I think I know why the RUU.exe isn't working and I got the 155 unknown error. The os doesn't match. I'm guessing the os region needs to be the same, too, and since I can't seem to delete or format the os without unlocking the bootloader, the RUU won't work. [emoji58]
Sent from my HTC 10 using Tapatalk
Yeah, I wish this could have been more help for you, too. I just can't see a way out of it. I even tried changing the cid and mid in the firmware folder I downloaded from htcdev and flashing that. No joy.
mauiblue said:
I've been following your thread and was hoping it would have led me to a solution to my own dilemma that is similar to your predicament. I had a U11 that I unlocked via HTC Dev website and I wanted to "relock" to get the OTA update. I used a ADB command to relock the phone and the phone boots to a encryption screen which of course won't allow me to bypass. I spent hours looking for a IMG and RUU file that would get my phone back to working order. Used the SD card and ADB process and could not find any joy.
I just sent my phone to the HTC service department. I am hoping they won't make me pay dearly for my mistake. Good luck in resolving this issue. I just got my phone in April and now I am using my old M8 that won't hold a charge for 4 hours.
Live and learn.
Sent from my HTC6545LVW using Tapatalk
Click to expand...
Click to collapse
Sent from my HTC 10 using Tapatalk
Kaepernick said:
Yeah, I wish this could have been more help for you, too. I just can't see a way out of it. I even tried changing the cid and mid in the firmware folder I downloaded from htcdev and flashing that. No joy.
Sent from my HTC 10 using Tapatalk
Click to expand...
Click to collapse
Yep, I tried all what you have done. No dice. Snake eyes. I was hoping to find the exact RUU version for my phone (2.42.617.6) but the I only could find the latest version which is on the HTCDev website. I am not able to get into recovery mode as the phone will give me the message that the phone is loaded with a different OS that it was originally installed. Dead end.
So after trying for over a week the same old steps and reading as much as I could on this and other websites, I knew there was no way I could figure this out or at the very least the phone was in a state beyond my abilities to repair. So my last resort was send it back to HTC. When I first was confronted with this issue I contacted HTC via chat. They were with me for an hour and a half explaining about getting into recovery mode and I explaining what was happening on the phone as we went into download mode and trying to get into recovery mode. Plus my typing skills isn't really proficient so it took time for me to compose and type. Ha! This initial contact with HTC and the start of the service process was on 1 September 2018. I have two weeks from the initial start of the process to send the phone back or I would have to initiate the process again. So this Monday I sent the phone in. The phone should be arriving in the Texas office tomorrow.
I posted this question on another thread and I'll just throw this out here also. If any member here knows or have had experience with HTC service department, what process do they go through to get the phone back to the original working order? Do they reflash the phone or do they actually need to physically replace a part in the phone to get it working again? My phone is still under warranty but I think bricking the phone is not covered even under their "Uh Oh" warranty. Any idea of the cost of repair? Aloha and mahalo.

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