Launch bar shortcuts problem - HTC One S

Hey,
I have a problem with the launch bar with my One S.
The thing is that, the shortcuts i drag on the launch bar will also appear on the lock screen, but one icon doesn't change on the lock screen.
I had my girlfriends quick contact on the launch bar, changed it to an app, but on the lock screen, there is still the shortcut for her quick contact.
It only changes in the lock screen, when i make a folder out of it. Single shortcuts turn back to her quick contact(only on lock screen, when unlocked the icon is what i changed it to)
Funny thing is that there is only problem with the 2nd-from-right slot. All other slots change as i want.
Any ideas? Have tried all sorts of tehniques, like switching the lock screen shortcut option on & off, restarting several times, cleared cache of lockscreen apps, changed lock screens, etc.
Factory reset definately would help, but this is a last resort
Thanks in advance

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quicklaunch shortcuts not displaying

hope i have the right forum - you'll tell me otherwise no doubt.
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well they all DID until just recently and I used to be able to display 5 shortcuts.
I removed 1 and added another and the screen response was only 5 shortcuts allowed. Having taken out and added again the problem was further exacerbated by the fact that the shortcut bar is now blank even though short cuts are there. I press an area of the shortcut bar and a programme is launched - but I don't know what it is until it is fully launched.
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