del
Exactly the same thing happened to my tablet. I got it repaired under warranty though. Took less than a week to ship it to ASUS, get it repaired and get it sent back.
Doesn't answer your question though.
Sent from my ASUS Transformer Pad TF300T using Tapatalk 2
The same thing happened to me when I threw my tablet to the back of my car seat. It even had a leather case protecting the tablet. To fix it I just put some Black PVC Insulating Tape on the microsd card, just don't cover the connector. the microsd card doesn't come off anymore and it works now
have it fixed under warranty, you know that warning you get, they only give that so that they don't have to deal with software problems.
Things that clearly do not involve an unlocked bootloader are still under warranty.
If not , then Asus truly sucks
Thanks for the responses, everyone. So it sounds like I might as well give it a shot and contact ASUS?
My guess would be for this issue, they wouldn't even check the boot loader, they will replace the Microsd slot and send it back. If they don't, cause a ****storm on twitter
Okay, well I'll go ahead and wait until I can part with it for a few weeks. I was able to get it working with some tape like somebody suggested, but that's obviously not very practical in the long run.
Related
Dropped my transformer when I was taking my daughter to gymnastics class. Dropped from about 4 feet onto concrete. Looks like the metal frame is bent, the power and volume buttons don't work and the power and sd card slot seem tight now. I also noticed when I plugged it into power that there is a crack on the screen and some black pixels showing up. What are my options in regards to repair? I fired off an e-mail to Asus support to see if I could get a quote. How can I go about finding a repair place and/or parts and howtos on how to replace it myself?
Thanks!
Get a new one, you would end up spending more if you want to get it repaired.
Sent from my SAMSUNG-SGH-I727 using xda premium
Sadly as above poster mentioned, this will cost a lot more than getting a new one
Sent from my Transformer TF101 using xda premium
same rule applies to most tech gadgets with nice screens. the screen actually cost more to replace then buying the tab
Unfortunately I'd have to throw in with the the rest. The repair cost probably exceeds that of repurchase. The iPhone repairs are a bit of an anomaly. They have enough volume for third party manufacturers to be able to turn a profit on replacement parts. I doubt the same can be said for our transformers.
With that said would you consider selling broken one for a fund raiser? PM me if you're interested. I think the guys would make a decent media center even if the built in touch screen is borked
Sent from my Transformer TF101 using xda premium
cadium said:
Dropped my transformer when I was taking my daughter to gymnastics class. Dropped from about 4 feet onto concrete. Looks like the metal frame is bent, the power and volume buttons don't work and the power and sd card slot seem tight now. I also noticed when I plugged it into power that there is a crack on the screen and some black pixels showing up. What are my options in regards to repair? I fired off an e-mail to Asus support to see if I could get a quote. How can I go about finding a repair place and/or parts and howtos on how to replace it myself?
Thanks!
Click to expand...
Click to collapse
Like others have said, buy a new one and sell this one as parts on ebay. I'm sure it'll fetch a small amount to help offset the cost of the new one. Plenty of people who are good with electronics would be interested as there's probably quite a few components that could be re-used (e.g. battery).
I'm going with the rest...put it up on ebay and either buy a new TF or wait and get the Prime.
Guys, I know someone had this problem before but I could find any resolution so I thought I'd ask if anyone has any ideas.
I bought an inFuse new off ebay. Unlocked it and have used it with Miui for about 4 months. Wonderful phone. Then did a real stupid thing. I inserted a micro Sim in a holder to test it. It worked but on trying to remove it the Sim slipped out of the holder and the holder must have pulled out one or more of the pins under the metal sheath. Now all I get is No Sim Inserted. I bent back the pins that were bent at the front and I can see 3 which now look OK. The back ones seem to show only one. I'm guessing there should be three.
I checked on line and eBay to see if it is possible to get a replacement module but seems like no. Also every Samsung phone seems to use a different module.
I'm screwed I guess. Anyone had this problem and solved it? Obviously I never bought it through AT&T so I can't try for a warranty repair. Any ideas gratefully accepted.
Thanks
looks like you will be doing sugery get your tools out and a magnifying glass!!
I had the same issue, and carefully bent the pins up like --/ then pushed my sim against the pins and into the holder so that it bent them back and made good contact with my sim. This held for a while until I tried to put a different sim in and then it no longer was making good contact. Jammed a tiny piece of paper behind my sim and it held until my replacement came in.
Hope that helps!
Also if anyone ever needs to do a warranty replacement on this issue I suggest you skip all the bull**** about the sim and tell them the damn thing wont boot. I went through so many ATT warranty morons and they always blame the sim card before defaulting to "its damaged and we cant cover it". Brick it!
Did u register the phone on Samsung.com ? It happen to me also that same stupid thing so I send it back to samsung and they fix it for free of course I was whit out a phone for like 2 weeks since I didn't have a back up phone lol
Sent from my SGH-I997 using xda premium
Do any of the other Samsung phones have this issue?
Guys, thanks for the replys. Yea back to samsung seems to be the only answer. I didn't rgister it but Ill try to do it now.
Not sure if other Samsung phones have this problem. I've looked at a bunch of replacement sim holders for other Samsungs and they all seem to be a better construction. The metal cover is much smaller and shows both rows of contacts. Also the pins look sturdier and look like it would be darn hard for them to get "picked up" but the sim adapter. The sim holder in the inFuse looks like a pretty poor design.
Did you buy it new? If you got it used maybe att will still swap it out. The warranty transfers.
Guys,
just an update on the broken sim card holder. Well unlike most other Samsung phones, the simcard holder is not a separate component on the infuse. Had the infuse been a Galaxy S etc then 10 bucks for a new bit and bingo, we are away. The infuse has everything surface mounted to one motherboard. In the end I bought a broken screen infuse and just did a heart transplant. I was traveling overseas when I bust the card holder and Samsung in 2 countries couldn't fix it because they didn't have the bits as the phone wasn't sold in those countries. In the end rather than return the phone to Samsung in the US and "lose" it for Lord knows how long I just bought a scrapper off ebay. Took me about 30 minutes to do the swop and unlock the new board.
Working like a dream again and I must say I missed it........
Happened to me a while back and I made a thread on it. was able to just swap it out at a warranty center
I recently exchanged my Prime for an Infinity and I'm noticing that the latch is not locking all the way. Damn it Asus! haha. Always something wrong. The latch locks partially and then I can slide it all the way to the right, if I don't, it can come off. I expect a 500 dollar device to get this kind of things right. I like the tablet but man I'm not sure I'll buy from Asus ever again.
Did you purchase a new dock or use the dock from the original Prime? Asus has stated that they are not compatible, even though they do work... Others have found the same issue with the tf201 dock...
Sent from my Nexus 7 using Tapatalk 2
jtrosky said:
Did you purchase a new dock or use the dock from the original Prime? Asus has stated that they are not compatible, even though they do work... Others have found the same issue with the tf201 dock...
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
I have the Prime dock. Yeah the website's search wasn't working but I found a topic where others talked about it. Oh well, I'm just gonna have to deal with it.
Just saw this at the Asus' site:
(The Eee Pad Transformer Prime mobile dock is NOT compatible with Transformer Pad Infinity)
Interesting. I bought the Infinity and the dock to go with it, but it is clearly a 201 dock. The box has a big sticker on it with TF700 but underneath it has the TF201 written above part number.
Mine locks in fine - what Serial number is yours? Mine starts with C7 (the dock, not the tablet)....
I have seen others saying the same thing, but since we essentially have the same dock, it baffles me that min locks perfectly fine and yours does not.
My TF201 dock does exactly the same. Nothing to worry about really. You just have to remember to latch it fully.
Yeah, there is obviously *some* difference in the docking portion of the TF201-specific dock. I know that someone did a teardown of both and they looked identical, but they didn't acutually go to the level of tearing down and comparing the actual docking part of the dock - I'm guessing that is where there is a slight difference...
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
its just a little tight the first few times.
johnlgalt said:
Interesting. I bought the Infinity and the dock to go with it, but it is clearly a 201 dock. The box has a big sticker on it with TF700 but underneath it has the TF201 written above part number.
Mine locks in fine - what Serial number is yours? Mine starts with C7 (the dock, not the tablet)....
I have seen others saying the same thing, but since we essentially have the same dock, it baffles me that min locks perfectly fine and yours does not.
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Click to collapse
It starts with C4.
Someone said it locked fine for him after some use, maybe the spring got softer. Hopefully I'll be as lucky.
Mine had docking issues the first few days, too. Had to manually force it to lock. (Push the tablet in as far as it can go and move the slide myself.) Now it works fine.
Bought it as one pack because the Netherlands doesn't have the loose variant at all, but the dock is a 201 regardless.
My UK Infinity supplied with the dock is being returned as the right hand pin doesn't lock the tablet. The lock pin slides completely to the locked position but the tablet can still be lifted out on that side (the left side stays locked).
I have to say I'm very disappointed that a premium device has shipped with such a fault - but have to commend Amazon UK's customer service in getting the issue resolved.
I have the same issue, i bought the device from the u.s but i live in the uk. It has been for repir 3 times and today i got it back and the problem still persists, I have been told that they will not exchange it and all that can be offered is further repairs. Each time i have sent it for repairs they have damaged my device. I am at a loss as to what my next course of action should be? The repair centre is in the czech republic. Can anyone offer any advise please? My dock is the correct one even though it was labled as tf201.i emailed asus with my seriel number and they confirmed it was the correct dock for my infinty.
I have the TF201 dock (the actual TF201 dock, bought at the same time with my ex-Prime). It fits exactly how it is described in this forum where the latch doesn't fully close unless you push it closed.
I think this is because the Infinity feels just a tiny bit thicker around the edges, therefore it doesn't fit properly in the dock and applies more pressure to it.
It's really not much of an inconvenience. I just gotta put a little more force into docking the tablet, and make sure to place the latch properly. In my opinion its not worth sending in for repairs because it works as intended, just needs a little more push since its not technically designed for the TF700.
One little trick to getting the TF700 to fit nice and easy into the TF201 that I found was, when docking it first push the tablet's docking edge a little bit into the docking part of the dock, then place it flush against the back-part of that component. While applying a little pressure to the back-part, slide it into the dock. This alleviates much of the resistance the dock gives usually, and I barely have to apply any more pressure; in fact it feels as if I am sliding the correct tablet, the TF201 into the TF201 dock.
Of course every dock could be different due to bad QC or wear-and-tear. My friend's TF201 dock got really really loose and the TF700 slides right in a little too easy to the point that it rocks a bit in the dock.
If you insist you can try to find the actual TF700 dock, I have never seen one in the wild but I am assuming that it will fit properly with the TF700, without that slight little extra bit of squeeze.
NeilGregan said:
I have the same issue, i bought the device from the u.s but i live in the uk. It has been for repir 3 times and today i got it back and the problem still persists, I have been told that they will not exchange it and all that can be offered is further repairs. Each time i have sent it for repairs they have damaged my device. I am at a loss as to what my next course of action should be? The repair centre is in the czech republic. Can anyone offer any advise please? My dock is the correct one even though it was labled as tf201.i emailed asus with my seriel number and they confirmed it was the correct dock for my infinty.
Click to expand...
Click to collapse
Thanks for your reply but I should explain further. I bought my device from the USA from a company called buyspry. The device has been in for 3 repairs from the UK and the dock does not stay attached. It does not fully lock and has been damaged by the repair centre. I was given the option of something called buy back from asus e.u. I was asked by the service manager in the UK to send a copy of my receipt which I did. I was further told that they would not accept my receipt because it was purchased from ebay and I was told the company are not an authorised asus stockist.
I have contacted this company and they have confirmed that they are an authorised asus stockist. Asus UK will not accept my ebay receipt but I have a commercial invoice. I have emailed the company in the USA and I am awaiting a reply from them as I have requested an email of the commercial invoice which needs to state there VAT number. Hopefully if this is accepted by asus UK I will be given a full refund. The whole process has been a nightmare and as such I regret buying from the USA as replacements are not offered in the UK and no swap stocks are available and the only other option I have is to send it for a further repair. I have owned the device for 2 months and for half that time it has been in for repairs. Each repair was made worse by dents and scratches and the screen bleed is just as bad if not worse. I hope this is of use to anyone experiencing these issues with a device bought from the usa.
Similar problem - which bit did you send back?
wilkhaven said:
My UK Infinity supplied with the dock is being returned as the right hand pin doesn't lock the tablet. The lock pin slides completely to the locked position but the tablet can still be lifted out on that side (the left side stays locked).
I have to say I'm very disappointed that a premium device has shipped with such a fault - but have to commend Amazon UK's customer service in getting the issue resolved.
Click to expand...
Click to collapse
I have a very similar problem - neither pin engages, also from UK, also from Amazon. Did they ask you to return the pad & dock, or just the dock?
My TF300 screen broke and I was wondering if Asus honored the warranty on hardware issues on unlocked devices
Sent from my SCH-I535 using xda premium
SSBMMASTER said:
My TF300 screen broke and I was wondering if Asus honored the warranty on hardware issues on unlocked devices
Sent from my SCH-I535 using xda premium
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Click to collapse
If you break the screen, then Asus has no reason to repair it FREE. You do have to pay for a repair.
Warranty only applies for things like cpu and such (u know what I am talking about)...
Buying a new screen
So having ASUS repair it and paying them for it is one option. Does anyone know know where I can buy the screen and DIY?
osatrevor said:
So having ASUS repair it and paying them for it is one option. Does anyone know know where I can buy the screen and DIY?
Click to expand...
Click to collapse
I have just bought a screen (digitizer) from ebay and I am about to replace mine, but please check out this thread http://forum.xda-developers.com/showthread.php?t=1728820 and read it through well. You may face issues during the process...
DIY Screen replacement
Thanks so much for sharing that thread! What screen are you buying, can you share that link as well? I'd also be very curious to hear how the process went for you and what challenges you face. Thanks again and best of luck!
The DYI seems to be the only method that makes any fiscal sense. $185 to have ASUS replace it and the local repair guy charges $70 for the screen and $100 to replace it.
osatrevor said:
Thanks so much for sharing that thread! What screen are you buying, can you share that link as well? I'd also be very curious to hear how the process went for you and what challenges you face. Thanks again and best of luck!
The DYI seems to be the only method that makes any fiscal sense. $185 to have ASUS replace it and the local repair guy charges $70 for the screen and $100 to replace it.
Click to expand...
Click to collapse
I bought one off of ebay, I don't think you need the link. But if the local repair guy might be willing to sell you a screen only I would buy asap.
BUT as for the process, it sucked for me...
The screen does not work. Challenges were to glue the new screen and to find a good glue to use.
Please check your ribbon cable (the gold/coppar colored cable at the lower right corner (if you open your tab). Does it say GO1 or GO3 or neither.
Feel free to ask any questions...
You can get one on eBay and there are beautiful tutorials on YouTube showing how to repair it yourself
Sent from my SGH-T999
"So I put my phone into airplane mode and threw it... worst transformer ever. -.-" -My friend
Hi all...I found this deal on Ebay for an Asus 32gb TF300-B1 (not enough posts to leave a link....google search for "Asus 32GB TF300-B1 EEE Pad Transformer" should pull the listing in the first few entries).
It seems to have the same specs as the TF300F. Is this the same machine as TF300F and therefore can flash ROMS developed for it? Is this a good deal (it's refurbished of course)? worth the bother? etc...
Thanks for any info you can provide!
OK never mind....
Sent from my BN NookHD+ using Tapatalk
I bought a Refurbished TF300T for the same price on Ebay. Works great for me and in great condition. I would definitely recommend preping to put a ROM on it if you get it, mine suffers from some lag in some of the Chrome/Internet browsers, but oythers have reported it as well. I dont game on it so I can't really comment on that, but for Surfing the web, Netflix, XBMC, Reading...media consumtion...it fits my needs perfectly. Will be even better when I get a clean, stock Rom on it.
Since my TF300T motherboard failed (according to Asus tech) They want $200 to fix it. I found that Fry's is selling a brand new Tf300T for $200. I guess I will have to buy that one as Asus does not warranty their parts or repairs. I just bought a case for my tablet and docking station 2 days before my tablet died. It hadnt even arrived before I sent the tablet to Asus.
Please ignore this. I just went to order and it is out of stock. Sucks. I have a dock, a new case for both, and a great leather case for tablet only. what a waste. Thank you Asus for not caring about your customers.
I was only 3 months out of warranty when it went out. I guess I wont be buying any other Asus components for the computers I buy if they have such low quality customer service.
billwinkle said:
Since my TF300T motherboard failed (according to Asus tech) They want $200 to fix it. I found that Fry's is selling a brand new Tf300T for $200. I guess I will have to buy that one as Asus does not warranty their parts or repairs. I just bought a case for my tablet and docking station 2 days before my tablet died. It hadnt even arrived before I sent the tablet to Asus.
Please ignore this. I just went to order and it is out of stock. Sucks. I have a dock, a new case for both, and a great leather case for tablet only. what a waste. Thank you Asus for not caring about your customers.
I was only 3 months out of warranty when it went out. I guess I wont be buying any other Asus components for the computers I buy if they have such low quality customer service.
Click to expand...
Click to collapse
What happened to your tab, again? What does it do,or not do?
graphdarnell said:
What happened to your tab, again? What does it do,or not do?
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Click to collapse
It turned itself off and never came on. No lights nothing. They said it's the motherboard.
billwinkle said:
It turned itself off and never came on. No lights nothing. They said it's the motherboard.
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Click to collapse
Sounds like the motherboard, except they rarely, if ever, go out like that without some kind of impact. Did you try to charge it? I mean if the battery ever comes loose for example, it evidently cannot turn on.
If you bought a refurbished, all the more reason to open it and troubleshoot. You're in San Diego. If you want, I can loan you a working motherboard without audio so you can try to make sure it's your motherboard.
graphdarnell said:
Sounds like the motherboard, except they rarely, if ever, go out like that without some kind of impact. Did you try to charge it? I mean if the battery ever comes loose for example, it evidently cannot turn on.
If you bought a refurbished, all the more reason to open it and troubleshoot. You're in San Diego. If you want, I can loan you a working motherboard without audio so you can try to make sure it's your motherboard.
Click to expand...
Click to collapse
It was new when I bought it. Was not dropped. And kept in a case. They did say it was motherboard. Thank you for your generous offer. Let me think about my next steps and I will pm you