Database Info

[Q] Showcase- cant root after installing CM7

would have just asked in :
http://forum.xda-developers.com/showthread.php?t=1142872&page=67
but i don't have enough posts, and don't want to spam a bunch of useless "cool" posts to get my count up.
Anyways,I did every thing in that topic and have CM7 running fine on my Cell South Showcase. But, i don't seem to have root access superuser is there but seems to do nothing. i tried checking via the terminal with just a "su" command and got nothing. Tried Superoneclick (my go to rooter for awhile) and it just hangs at "looking for device" . and, Z4 seems to not work with 2.3.4 phones.
So is there any fix to this, or have i just hit some crazy bug?
I have seen some people allude to changing the kernel, but the last time i tried to upgrade/change the kernel on this phone i had to save it via odin

Don't you HAVE to be rooted in order to run cm7?

i know, it breaks all logic
i just know i cant grant superuser to anything, busybox installer says it isnt rooted, and Titanium cant do anything

thenumber5 said:
i know, it breaks all logic
i just know i cant grant superuser to anything, busybox installer says it isnt rooted, and Titanium cant do anything
Click to expand...
Click to collapse
Clear data on superuser app and/or uninstall/reinstall it.

Ah,I see.. yes, try above. If no. Maybe wipe and reflash?

ok cleared the data, did nothing
can you ever uninstall/reinstall superuser?

thenumber5 said:
ok cleared the data, did nothing
can you ever uninstall/reinstall superuser?
Click to expand...
Click to collapse
Yup just an app

Also:
i have already flashed via Odin back to stock once and did the whole CM7 flash again from a fully clean rom

ok, Flashed Superuser 3.0 beta 3
no go, says my SU binary is out of date, and the app crashes when it tries to update it
checked my bin and xbin, both have a "SU" file in them
in terminal when i CD in to both folders and try to run "SU" i get an error that looks like it is trying to relocate a library and failing to do so
Can i just download the new SU binary my self and manual drop it in to the folders?

well that didnt work, cant modify anything in the system folder so i cant delete that old "SU" and replace it with the one from the superuser 3.0 apk

LOL
well i got it to let me replace the SU in /bin but not in /xbin
so now i got some half confused phone, i can grate Superuser "superuser" but when it tries to update or do any thing the log says "gaining root access....fail"
i still dont know how i have have a CM7 phone that by it very nature is rooted that thinks it is not rooted

ok for anyone who cares, i just gave up flashed via odin back to stock and tried the MIUI port, worked great once i fangled MMS in to working again

I had a similar problem, at which point I grabbed stericson's busybox app from the market which allowed me to flash a working busybox which after a reboot or two and running the installer again fixed me up..there is an app called root checker that can give info on su, superuser.apk, and busybox installs
I am almost positive that when I used jrummys busybox installer our killed root access on my phone. I had superuser.apk but without busybox it was rather useless as no apps could get root. the fix was flashing busybox 1.19.0 and leaving it in xbin and letting the app do its thing once I had rebooted.. then I rebooted again and everything was fine! after bring rooted for so long I don't think I could function without it!
for others out there, my experience has been this: stay weary of the jrummy busybox installer...its never given me anything but problems...and honestly unless busybox is borked, or ya have a damn good reason to upgrade or downgrade my suggestion is to leave it! the potential problems that can arise (for me every time, using jrummy's version..3 times) can be a pain!
Sent from my SCH-I500 using XDA Premium App

i had the same issue but dont recall if it was CM7 that did it or not but i think it was.
i had to completely blow out the phone and start from scratch.
if i recall, CM7 uses a different version of SuperUser and it just want bonkers on me but completely blowing everything out reformatting and everything seemed to work.

If you're on CM7 already, you should be rooted. If not, try SuperOneClick (Google).

SuperSU

Hmm, I wonder if devs will start packaging this in their ROMs instead...
http://forum.xda-developers.com/showthread.php?t=1538053
I'd like to report that I've been using it all day with no issues. Anyone else?

estallings15 said:
Hmm, I wonder if devs will start packaging this in their ROMs instead...
http://forum.xda-developers.com/showthread.php?t=1538053
I'd like to report that I've been using it all day with no issues. Anyone else?
Click to expand...
Click to collapse
I've seen it but never thought of trying it. Might include it in a experimental black ice build
If I helped, give thanks, if you please.
........Death before dishonor........
Team inferno
Leader

I'm using it right now.
I added it in my Kang instead of superuser.
Everything is working as expected.
Sent from my HTC Panache / Darkside CM7.2 using xda premium.

SprigganMaster said:
I'm using it right now.
I added it in my Kang instead of superuser.
Everything is working as expected.
Sent from my HTC Panache / Darkside CM7.2 using xda premium.
Click to expand...
Click to collapse
Nice. Yeah I haven't had a single issue.

Anything with Black Ice would be great..although I cant imagine it being better! I dont know why, but Ive tried most of the top roms from the dev section, & i absolutely love Black Ice and what it has done in terms of performance! My phone is snappy as it has ever been..
Sent from my Black Ice'd Glacier using xda premium

I've tried to run this on my Desire S with Endymion and every time I open it it says...............
"There is no SU binary installed and SuperSU cannot install it. This is a problem!"
Any ideas?

Did you uninstall super user app you had before you tried to install super su? I believe someone on the original thread had that happen and that was the problem. Worth a shot

Andy3105 said:
I've tried to run this on my Desire S with Endymion and every time I open it it says...............
"There is no SU binary installed and SuperSU cannot install it. This is a problem!"
Any ideas?
Click to expand...
Click to collapse
Did you flash the zip (found in the supersu release thread) in recovery, or just install from the market?
Just getting it from the market won't install the binary needed.
The zip also deletes the SU app and binary. Its the best method for installation.

johnson8cyl said:
Did you uninstall super user app you had before you tried to install super su? I believe someone on the original thread had that happen and that was the problem. Worth a shot
Click to expand...
Click to collapse
I didn't uninstall the original Superuser app that came with rom first, no, I have just tried to and it won't let me.............????
estallings15 said:
Did you flash the zip (found in the supersu release thread) in recovery, or just install from the market?
Just getting it from the market won't install the binary needed.
The zip also deletes the SU app and binary. Its the best method for installation.
I did flash the zip files via recovery but it didn't uninstall the original SU app, any ideas?
Click to expand...
Click to collapse

Obviously, you can't uninstall system apps in the usual way. You need to use something like Titanium backup, or use ADB shell.

Ok, so I went into Root Uninstaller and uninstalled the standard Superuser app but I still get the same message, what is really weird is that whenever an app launches that requires superuser access that Supersu screen pops up and everything works as usual.........
Obviously it's working but I still get that same damn message.......

Andy3105 said:
Ok, so I went into Root Uninstaller and uninstalled the standard Superuser app but I still get the same message, what is really weird is that whenever an app launches that requires superuser access that Supersu screen pops up and everything works as usual.........
Obviously it's working but I still get that same damn message.......
Click to expand...
Click to collapse
Use root explorer or es file manager to copy /system/xbin/su to system/bin/

estallings15 said:
Use root explorer or es file manager to copy /system/xbin/su to system/bin/
Click to expand...
Click to collapse
I rolled back to my previous backup and installed from the Market as recommended in the Supersu thread and did what you said but it still happens.....

Then I'm out of ideas. I'm sorry.

Can I uninstall super user app if it is built in to my ROM?

I'm using a cm nightly with the new super user built into the ROM. So, can I uninstall the app or what?
Free your mind!

50cr473s said:
I'm using a cm nightly with the new super user built into the ROM. So, can I uninstall the app or what?
Free your mind!
Click to expand...
Click to collapse
Uninstalling it would remove root. You can replace it with another superuser app.

I'd be careful with this. I did it by accident (switched ROMs, had a had SuperSU installed on my old ROM, but new ROM came with its own SU program. When I reinstalled everything I included SuperSU) and it messed everything up - no programs could successfully get root access. I ended up just wiping and re-installing the ROM, this time not re-installing SuperSU on top of it and sticking with the built-in one on Viper.
Is there really any difference between SU apps? Hardly seems worth the hassle.

I'm using cm's app which is open source and built to be compatible with android platform, thus the ability to be integrated into the ROM. I've noticed that when I switch ROMs(e.g. carbon's unofficial port) Supersu is there in the app tray(instead of cm's) and cm's is in the settings. I had supersu installed before, but removed it when I installed cm's app. Oh my I've gone crosseyed. I've decided that it works as is and my only need is to clean up a little. I was just wondering if any one knew about specifically CM's super user?
Free your mind!

50cr473s said:
I'm using cm's app which is open source and built to be compatible with android platform, thus the ability to be integrated into the ROM. I've noticed that when I switch ROMs(e.g. carbon's unofficial port) Supersu is there in the app tray(instead of cm's) and cm's is in the settings. I had supersu installed before, but removed it when I installed cm's app. Oh my I've gone crosseyed. I've decided that it works as is and my only need is to clean up a little. I was just wondering if any one knew about specifically CM's super user?
Free your mind!
Click to expand...
Click to collapse
Well here's two cents for what its worth. When I moved from Rooted Stock (with SuperSU) to CM10 based Rom (LiquidSmooth), the CM10 app superseded from under Settings. SuperSU had to ask that app for permission before opening its own shop. From then on SuperSU ruled.
You don't necessarily have to do this. I did it because I like and support Chainfire's work. You can uninstall SuperSU if you are getting a CM based ROM with their app. It does not matter either way. They both are good.
Now as to SuperUser is concerned, I had a string of bad luck on ICS when that app tried to update SU Binary and ended deleting it. Of course I lost Root and since it was messed up, I could not use any Rooting Tools to get back.

Perseus71 said:
Now as to SuperUser is concerned, I had a string of bad luck on ICS when that app tried to update SU Binary and ended deleting it. Of course I lost Root and since it was messed up, I could not use any Rooting Tools to get back.
Click to expand...
Click to collapse
You could have flashed root back just the root zip

a box of kittens said:
You could have flashed root back just the root zip
Click to expand...
Click to collapse
I tried and failed. Recovery Flash had error unable to obtain Root.

Perseus71 said:
Now as to SuperUser is concerned, I had a string of bad luck on ICS when that app tried to update SU Binary and ended deleting it. Of course I lost Root and since it was messed up, I could not use any Rooting Tools to get back.
Click to expand...
Click to collapse
The SuperUser in CM now is not the same as it used to be, this is a new, open source SuperUser built by Koush and designed to be integrated into the system. Also this new version has two ways of updating the binary should one fail you.
Sent from my One X using Tapatalk 2

bliind said:
The SuperUser in CM now is not the same as it used to be, this is a new, open source SuperUser built by Koush and designed to be integrated into the system. Also this new version has two ways of updating the binary should one fail you.
Sent from my One X using Tapatalk 2
Click to expand...
Click to collapse
Yes I am aware of CM's inbuilt app. My comment that you quoted, pertains to the SuperUser App by ChainsDD as against SuperSU by Chainfire. This for the part 2 of OP.

Do either of the devs have a thread pertaining to switching su apps? I couldn't find anything?
Free your mind!

50cr473s said:
Do either of the devs have a thread pertaining to switching su apps? I couldn't find anything?
Free your mind!
Click to expand...
Click to collapse
Here's SuperSU. Best to download the App from Google Play. The thread can be confusing.
The CWM Superuser app on Google Play.
The original Superuser App by Chainsdd. As before best get it on Google Play.

i always download the supersu cwm flashable from the supersu thread, then after you flash it you can disable the original one.

[Q] GS4 installing superuser

i just rooted my phone using motochopper. and am trying to use ltm launcher. every time i open it, it says root context not able to get permission.
and then when i go to the superuser, it says the superuser binary (su) must be updated. and it ask if i want to recovery install or just install, but none of it works. i even downloaded supersu from chainfire and it says there is no su binary installed. so i need help getting root permission to apps so i can get lmt launcher to work.
i read an old post with they guy with the same problem and u told him to flash it with something but i am not really sure how to do that. so if u can kind of explain how to do that.
thanks

wrestling103 said:
i just rooted my phone using motochopper. and am trying to use ltm launcher. every time i open it, it says root context not able to get permission.
and then when i go to the superuser, it says the superuser binary (su) must be updated. and it ask if i want to recovery install or just install, but none of it works. i even downloaded supersu from chainfire and it says there is no su binary installed. so i need help getting root permission to apps so i can get lmt launcher to work.
i read an old post with they guy with the same problem and u told him to flash it with something but i am not really sure how to do that. so if u can kind of explain how to do that.
thanks
Click to expand...
Click to collapse
Just installing the super user app from play store doesn't root your phone.
SuperUser app only manages root permissions. It itself does not root the phone. Head over to your xda section and read there how to root your phone .

omerjerk said:
Just installing the super user app from play store doesn't root your phone.
SuperUser app only manages root permissions. It itself does not root the phone. Head over to your xda section and read there how to root your phone .
Click to expand...
Click to collapse
Like I've said I have already rooted my phone using motochopper. That's not the problem. The problem is not getting super user updated

wrestling103 said:
Like I've said I have already rooted my phone using motochopper. That's not the problem. The problem is not getting super user updated
Click to expand...
Click to collapse
Did you follow the official rooting procedure as given in your xda forum? Because if your phone is rooted then you won't face any problem related to SuperUser app and updating binary and all these stuffs.

I've had the same problem as listed above.

Q. Root method for Hannspree SN14T71

Help. Looking for root method for Hannspree SN14T71 on 4.2.2.
Please any help is appreciated.
Sent from my SCH-I605 using XDA Premium 4 mobile app

I'm in the same boat
tennisjunkie said:
Help. Looking for root method for Hannspree SN14T71 on 4.2.2.
Please any help is appreciated.
Sent from my SCH-I605 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Hi! I bought the Hanspree 13.3 and noted that when I bought it one of the reviews said that it came rooted from the factory. Sure enough, I downloaded Root Checker and it says that I have Root. Unfortunately when I went to install Superuser Pro it installed but then says I need to update the binary (and I've done this multiple times on my Android phones or other tablets, it's a hobby what can I say?) it fails to update. I tried getting the binary direct from Sterickson and installing it through Recovery but that failed too. Busybox won't install because it says SU is screwed-up or I don't have root..
I was just hoping to find some ROM that could take advantage of this large screen, out of the box it boots and looks like a tablet for the sight-impaired (no offense) because all it does is display these huge icons and huge text (even after reducing text size to small). From all that I have seen today it looks like nobody is developing for this device. I guess we should be happy that we got 4.2.2 out of the box, at least we're ahead of most others..
Anyone have any ideas???
Chris R.

Ok. I have had the same experience and I found out the "solution" I believe. Did you try superSU? Because I tried to install superuser and it failed also but supersu did not. Try that and let me know.
Sent from my SCH-I605 using XDA Premium 4 mobile app

same wish here
Mine doesn't seem to be rooted. Any fail safe way to check if it is rooted or not? Want to speed this thing up and get the programs off of the RAM. I end up with only 300-400 mb available.

crodgers79 said:
Hi! I bought the Hanspree 13.3 and noted that when I bought it one of the reviews said that it came rooted from the factory. Sure enough, I downloaded Root Checker and it says that I have Root. Unfortunately when I went to install Superuser Pro it installed but then says I need to update the binary (and I've done this multiple times on my Android phones or other tablets, it's a hobby what can I say?) it fails to update. I tried getting the binary direct from Sterickson and installing it through Recovery but that failed too. Busybox won't install because it says SU is screwed-up or I don't have root..
I was just hoping to find some ROM that could take advantage of this large screen, out of the box it boots and looks like a tablet for the sight-impaired (no offense) because all it does is display these huge icons and huge text (even after reducing text size to small). From all that I have seen today it looks like nobody is developing for this device. I guess we should be happy that we got 4.2.2 out of the box, at least we're ahead of most others..
Anyone have any ideas???
Chris R.
Click to expand...
Click to collapse
It has a version of SU in xbin, but that doesn't mean that it is rooted really....
I have tried to get ADB to work, but so far no luck with that. I believe that I could get root to work if I could get ADB to work, but that is just a circular argument.
As to the screen, I use an alternate launcher. Apex in my case. It allows me to set the grid size and scales the icons to fit. Others like other launchers better, but I prefer Apex and purchased the pro version.
All around I like it, even without root. Still, I would like to be able to use GL to SD, Titanium Backup, and the host of other root reliant apps I normally install to get around certain deficiencies.

I'm also trying to root this device.
After a lot of digging, it looks like the su in xbin has different permissions (at least as far as I can tell), when comparing it to the su in my rooted s3. I used root checker pro. The permission of su on my s3 is -rwsr-sr-x root root 113036, while the permission for su on my SN14T71 is -rwsr-sr-x root root 67080.
The funny thing is root checker pro says that root ownership is present and is properly configured. The only thing I can think of is the permission isn't set right.
Now without adb (which I can't seem to get to work either, even though there is a debugging option in the android settings), I don't see a way to change the permissions. Anyone have any ideas?

My usb file transfer doesn't even work on this device. When I try to use usb to transfer files it remounts the internal memory and crashes the tablet, and I have to shut down and reboot to fix it.
I think that they messed up remote usb access period, and that might be why adb doesn't work.

I can use usb file transfer just fine. It only works through the OTG port, not the "regular" port, or whatever you want to call it. In fact, I have no idea what the regular port is even there for, if file transfer only works through OTG. My computer (running ubuntu 12.04) doesn't even detect the tablet using lsusb when connected to the non-OTG (regular) port.
And yet, ADB doesn't work with either port. They definitely did something wrong here, I just can't figure out what.

I can only transfer files via the OTG port and a flash drive. Connecting to a computer, and I have tried windows 7/8/8.1, only causes it to crash. We may only be able to hope that it is fixed in the next update...

Both external usb storage (OTG) and my computer work fine using the OTG port. Still can't figure out what the other port even does right now.
Are they still going to release updates? Hannspree's "news" section hasn't even been updated since 2012.

Ha. Your guess is as good as mine...
It is still my favorite tablet though. The Price/Performance ratio is good, and I love the huge screen even if I have to use the upside down tablet trick for better viewing angles. Mine does have the overheating bug though, which is primarily what causes crashes and wifi failure...

Rooting Hanspree SN14T71
I hope this helps.
I am usually a lurker and don't post but I wanted to pass this info along.
I was able to root my Hanspree SN14T71 by installing Mobogenie.
Install the Mobogenie PC App from mobogenie.com/en-us/download.html
then download the ADB drivers from here mobogenie.com/drivers-download.html
Put tablet into debugging mode.
Connect to pc then run the Mobogenie PC app click on the My Phone Icon in the upper left and from there you should be able to click the OneClick Root icon and root your SN14T71.
I have verified root access and have installed and run apps that require the tablet to be rooted.
Try at your own risk but this did work for me.
Good luck.

I've only had it for a few days actually, so I really haven't had enough time to figure out what all of it's quirks are. I actually got it to hang up on my fridge for the calender, shopping list, recipes, pandora, etc. It's attached using velcro so I can take it off if I need to.
Well I guess I'll work on getting it rooted occasionally when I feel like it, unless someone cracks it before me.
EDIT: I'll try that out wcbellaz. I'll report back if it works.

So I tried the one click root with mobogenie, and while it definitely did something, it didn't give me root access. Using the one click root, it actually moved the su from /system/xbin to /system/bin, but still doesn't give me permission to use su. Setuid attribute is there, and the root ownership is there, so theoretically, I should be able to use su. Then again, I should have been able to with the original su file, which also has setuid and root ownership.
One thing that is strange when comparing it to my rooted galaxy s3 is under the "root user is and group id status" in root checker pro, the contents are different. On the hannspad, it says the su binary isn't found or isn't operating properly. On my GS3, it says the uid and gid are both root.
When I unroot it with the one click root, it removes the su file entirely.
So I know this mobogenie app can in fact get root privileges, as it did mess with the su file. I just wish I knew how it was doing it so I can do it myself.

Masterjuggler said:
So I tried the one click root with mobogenie, and while it definitely did something, it didn't give me root access. Using the one click root, it actually moved the su from /system/xbin to /system/bin, but still doesn't give me permission to use su. Setuid attribute is there, and the root ownership is there, so theoretically, I should be able to use su. Then again, I should have been able to with the original su file, which also has setuid and root ownership.
One thing that is strange when comparing it to my rooted galaxy s3 is under the "root user is and group id status" in root checker pro, the contents are different. On the hannspad, it says the su binary isn't found or isn't operating properly. On my GS3, it says the uid and gid are both root.
When I unroot it with the one click root, it removes the su file entirely.
So I know this mobogenie app can in fact get root privileges, as it did mess with the su file. I just wish I knew how it was doing it so I can do it myself.
Click to expand...
Click to collapse
That is really odd. I just got my Hannspad in the last 3 weeks. When I would run Root Checker it said the device was not rooted. I have heard some say that the device would report as rooted but in fact was not.
If there is anything I can do to help let me know.
I am pretty much a novice at this but I had to root my Hannspad because I did have enough space in memory left for apps, and needed to install Link2SD. In my opinion the only major drawback to this device is the 1GB memory. But for the $226 that this tablet was offered on Amazon was too good a deal to pass up.

Tried Mobogenie, and it seemed to install the correct driver and the driver pack was not needed - I had already started the install on the drivers though...
Sigh...
Got root, it uses a root app that I have never heard of - Kinguser - so I mistakenly installed SuperSU, which then asked me to update the superuser binary...
I am now in the process of restarting to find out if I messed up my root access.
Sigh...
Update:
Apparently I didn't lose root, so I have installed some of my root requiring favorites to see how they work.
The oneclick seems to update the su in xbin, and they put a link to it in bin with full permissions.
I have tried three apps that successfully report gaining su permissions, Root Explorer, Titanium Backup, and GL to SD.
I want to try the move updates to system option in TB, to free up some space, but I am currently too chicken.
Sigh...
Whelp, Titanium Backup works anyway...
Update 2:
I installed SuperSU ( re-installed it actually ) and did the normal binary update. Then I uninstalled Kinguser manually by using Root Explorer to delete its apk in SYSTEM ( superuser ). Then I restarted and deleted all traces of Mobogenie and its daemon as they were slowing down my tablet, and the daemon died hard ( I can imagine that it was tied into all sorts of things ).
I have confirmed that I still have root access, and I just didn't like all that Mobogenie stuff on my tablet.
Happy now

RageAgain said:
Tried Mobogenie, and it seemed to install the correct driver and the driver pack was not needed - I had already started the install on the drivers though...
Sigh...
Got root, it uses a root app that I have never heard of - Kinguser - so I mistakenly installed SuperSU, which then asked me to update the superuser binary...
I am now in the process of restarting to find out if I messed up my root access.
Sigh...
Update:
Apparently I didn't lose root, so I have installed some of my root requiring favorites to see how they work.
The oneclick seems to update the su in xbin, and they put a link to it in bin with full permissions.
I have tried three apps that successfully report gaining su permissions, Root Explorer, Titanium Backup, and GL to SD.
I want to try the move updates to system option in TB, to free up some space, but I am currently too chicken.
Sigh...
Whelp, Titanium Backup works anyway...
Update 2:
I installed SuperSU ( re-installed it actually ) and did the normal binary update. Then I uninstalled Kinguser manually by using Root Explorer to delete its apk in SYSTEM ( superuser ). Then I restarted and deleted all traces of Mobogenie and its daemon as they were slowing down my tablet, and the daemon died hard ( I can imagine that it was tied into all sorts of things ).
I have confirmed that I still have root access, and I just didn't like all that Mobogenie stuff on my tablet.
Happy now
Click to expand...
Click to collapse
Awesome.
You lost me on the binary stuff.
In your opinion should I uninstall the Kinguser as you did and install SuperSu. there seems to be no difference to me in performance after the Mobogenie root. I really don't want anything on this tablet other than the stuff I have to have.

wcbellaz said:
Awesome.
You lost me on the binary stuff.
In your opinion should I uninstall the Kinguser as you did and install SuperSu. there seems to be no difference to me in performance after the Mobogenie root. I really don't want anything on this tablet other than the stuff I have to have.
Click to expand...
Click to collapse
The Kinguser seems to work fine, I just like using what I am used to and I couldn't find much info on Kinguser superuser app ( in english anyway ) so...
It does have a lot more configuration options than SuperSU, which could be a good thing. Your guess is as good as mine...

Hold the phone. Kinguser? I have never heard of this, nor has it been installed on my tablet by the one click root.
I did install SuperSU and tried updating the binary (without success) before trying mobogenie to see if I could get it to work. This wouldn't have screwed me over in any way, would it?
EDIT: Just to be sure, you both are running the latest OTA update, right?

Masterjuggler said:
Hold the phone. Kinguser? I have never heard of this, nor has it been installed on my tablet by the one click root.
I did install SuperSU and tried updating the binary (without success) before trying mobogenie to see if I could get it to work. This wouldn't have screwed me over in any way, would it?
EDIT: Just to be sure, you both are running the latest OTA update, right?
Click to expand...
Click to collapse
Version 1.1.4 dated 11/23/2013
I used a laptop running windows 7, and installed Mobogenie ( I also, perhaps unnecessarily, installed the adb driver pack ). I then connected my tablet and Mobogenie reported a connection - it reported the available memory both internally and on the sd card and it could see my installed applications, after which I used the one click root. The Mobogenie app and daemon were installed along with an updated su and the Kinguser superuser app.
As far as I know trying to install SuperSU previously shouldn't have any effect on the process since I did that too.