[Q] E:Can't mount/SD card - AT&T, Rogers HTC One X, Telstra One XL

I have the ATT One X and and installed a font that froze the phone so i went in CWM to restore but ive seemed to have erased everything in the sd card and don't know what to do. Can someone please help.

OptimusSteel34 said:
I have the ATT One X and and installed a font that froze the phone so i went in CWM to restore but ive seemed to have erased everything in the sd card and don't know what to do. Can someone please help.
Click to expand...
Click to collapse
Yea go to cnet.com and download Recuva. Connect ur phone to computer. Run Recuva enable deep scan and you stuff will be restored
Sent from my HTC One X using xda app-developers app

boot ur phone to bootloader and run ruu

Try going into Recovery, and wipe cache and wipe Dalvik, then reboot.
Not sure if this will work on the One X. But I've had occasional issues with the internal SD mounting on my HTC Flyer tablet, and wiping cache and Dalvik fix it every time.
Its worth a try, anyway.

If your problem is that you cannot mount the SDCard (as opposed to being able to mount it but it is empty) I ran into something similar during my 2nd ROM flashing experience. I got into this state by doing a factory wipe from the bootloader screen (as opposed to doing it from recovery). This wiped my entire SDCard partition, even the filesystem on it. So when I booted into Android, it failed to mount the SDCard altogether, saying that it was corrupted.
I had to re-format the SDCard from Windows in order to recover, by doing the following:
1. Boot into recovery (for me was TWRP 2.1.8.1)
2. Select "Mount"
3. Checkmark "Mount SDCard"
4. Connect device to PC via USB cable
5. Select "Mount USB Storage" in TWRP
6. On the PC, find the SDCard's drive in My Computer, right-click on it, and select "Format"
7. Proceed with formatting the SDCard ("Quick Format" is fine)
8. Safely remove the USB storage from Windows
9. Reboot the device
Upon rebooting, the SDCard mounted fine, although all data was erased.
Lesson learned: do factory reset from recovery, not the bootloader screen

denversc said:
If your problem is that you cannot mount the SDCard (as opposed to being able to mount it but it is empty) I ran into something similar during my 2nd ROM flashing experience. I got into this state by doing a factory wipe from the bootloader screen (as opposed to doing it from recovery). This wiped my entire SDCard partition, even the filesystem on it. So when I booted into Android, it failed to mount the SDCard altogether, saying that it was corrupted.
I had to re-format the SDCard from Windows in order to recover, by doing the following:
1. Boot into recovery (for me was TWRP 2.1.8.1)
2. Select "Mount"
3. Checkmark "Mount SDCard"
4. Connect device to PC via USB cable
5. Select "Mount USB Storage" in TWRP
6. On the PC, find the SDCard's drive in My Computer, right-click on it, and select "Format"
7. Proceed with formatting the SDCard ("Quick Format" is fine)
8. Safely remove the USB storage from Windows
9. Reboot the device
Upon rebooting, the SDCard mounted fine, although all data was erased.
Lesson learned: do factory reset from recovery, not the bootloader screen
Click to expand...
Click to collapse
I'm having the same issue, but I can't check the SD card box in TWRP?
Any idea what I can do to fix this?

I had the same issue. however if you USB to PC and format sd drive, twrp will sometimes find. Also notice that when I did that my rom zip, kernal files to flash were in the twrp file in recovery.
Make sure you have everything backed up.
I guess I should add that twrp wouldn't mount however USB to PC still found it.
Sent from my HTC One X using xda app-developers app

Dandan8118 said:
I'm having the same issue, but I can't check the SD card box in TWRP?
Any idea what I can do to fix this?
Click to expand...
Click to collapse
Ditto, exact same problem. Any solutions?

I've been having the same problems. My phone has been in a soft brick for 1 week and a half now and nothing seems to work.
Suggestions I've been given (None worked for me):
-Hold power button for 10 seconds for a force reboot
-Flash stock recovery, go in Hboot, Clear Storage, Flash TWRP, wipe cache.
-Connect an SD card reader to your phone with the rom in it.
-Partition SD from TWRP
-Relock phone and flash stock RUU (My phone is on 1.94 firmware and there is no equivalent RUU. I tried all of them and they all say I have the wrong ROM)
The only suggestion I have been given that would work is to buy a new phone... But I am not that desperate yet.
Maybe one will work for you

Dandan8118 said:
I can't check the SD card box in TWRP? Any idea what I can do to fix this?
Click to expand...
Click to collapse
Now that I think of it, it is probably not necessary to checkmark "Mount SDCard". The reason is that doing so only mounts (or unmounts) it for access within TWRP and should not affect the USB access. So if you cannot checkmark it, try just ignoring that step.

denversc said:
Now that I think of it, it is probably not necessary to checkmark "Mount SDCard". The reason is that doing so only mounts (or unmounts) it for access within TWRP and should not affect the USB access. So if you cannot checkmark it, try just ignoring that step.
Click to expand...
Click to collapse
Umm huge thanks, button not enough. Thought I'd have to start from scratch again! Will keep in mind in case of future issues.
Sent from my HTC One X using Tapatalk 2

So, wait, I'm having the same issue. How did you get your phone to a bootable condition without erasing the SD card?

wormyrocks said:
So, wait, I'm having the same issue. How did you get your phone to a bootable condition without erasing the SD card?
Click to expand...
Click to collapse
I didn't. I had to wipe the SDCard by formatting it. More correctly, the factory reset that I performed from hboot wiped the SDCard, so it was already wiped... I just had to format it. Lesson learned: only perform factory reset from recovery (TWRP or CWM), as it does not touch the SDCard.

denversc said:
I didn't. I had to wipe the SDCard by formatting it. More correctly, the factory reset that I performed from hboot wiped the SDCard, so it was already wiped... I just had to format it. Lesson learned: only perform factory reset from recovery (TWRP or CWM), as it does not touch the SDCard.
Click to expand...
Click to collapse
Ah, guess mine is gone then. Damn it.

wormyrocks said:
Ah, guess mine is gone then. Damn it.
Click to expand...
Click to collapse
My phone is now booting, but it still can't mount or recognize the SD card. Do I have to reflash again or is there some setting I can use to get it to mount?

I did this and this is what Xsmagical and I did to fix it.
Take the stock android recovery from a ruu or stock Rom. (I used the one from 1.85 ruu but it doesn't matter.)
Fastboot flash the stock recovery to your phone and then reboot into bootloader where you originally wiped.
Factory reset from hboot and then Fastboot flash twrp again, mount sd should be available now. Mount sd, copy whatever Rom onto sd card and flash from there.
Freaked me out too man
Sent from my JellyBean

ChongoDroid said:
I did this and this is what Xsmagical and I did to fix it.
Take the stock android recovery from a ruu or stock Rom. (I used the one from 1.85 ruu but it doesn't matter.)
Fastboot flash the stock recovery to your phone and then reboot into bootloader where you originally wiped.
Factory reset from hboot and then Fastboot flash twrp again, mount sd should be available now. Mount sd, copy whatever Rom onto sd card and flash from there.
Freaked me out too man
Sent from my JellyBean
Click to expand...
Click to collapse
How does one extract the stock recovery from a ruu or stock ROM? (or, would it be possible for you to send me the file?)
and does flashing the stock recovery require me to relock the bootloader?
thx u dolan

Gracias
ChongoDroid said:
I did this and this is what Xsmagical and I did to fix it.
Take the stock android recovery from a ruu or stock Rom. (I used the one from 1.85 ruu but it doesn't matter.)
Fastboot flash the stock recovery to your phone and then reboot into bootloader where you originally wiped.
Factory reset from hboot and then Fastboot flash twrp again, mount sd should be available now. Mount sd, copy whatever Rom onto sd card and flash from there.
Freaked me out too man
Sent from my JellyBean
Click to expand...
Click to collapse
muchas gracias!!

denversc said:
if your problem is that you cannot mount the sdcard (as opposed to being able to mount it but it is empty) i ran into something similar during my 2nd rom flashing experience. I got into this state by doing a factory wipe from the bootloader screen (as opposed to doing it from recovery). This wiped my entire sdcard partition, even the filesystem on it. So when i booted into android, it failed to mount the sdcard altogether, saying that it was corrupted.
I had to re-format the sdcard from windows in order to recover, by doing the following:
1. Boot into recovery (for me was twrp 2.1.8.1)
2. Select "mount"
3. Checkmark "mount sdcard"
4. Connect device to pc via usb cable
5. Select "mount usb storage" in twrp
6. On the pc, find the sdcard's drive in my computer, right-click on it, and select "format"
7. Proceed with formatting the sdcard ("quick format" is fine)
8. Safely remove the usb storage from windows
9. Reboot the device
upon rebooting, the sdcard mounted fine, although all data was erased.
Lesson learned: Do factory reset from recovery, not the bootloader screen
Click to expand...
Click to collapse
i love you sir saved my ass

I'm having these troubles for sure.
Rooted, tried loading CM10, got stuck on the looping CM screen.
Originally Posted by denversc
if your problem is that you cannot mount the sdcard (as opposed to being able to mount it but it is empty) i ran into something similar during my 2nd rom flashing experience. I got into this state by doing a factory wipe from the bootloader screen (as opposed to doing it from recovery). This wiped my entire sdcard partition, even the filesystem on it. So when i booted into android, it failed to mount the sdcard altogether, saying that it was corrupted.
I had to re-format the sdcard from windows in order to recover, by doing the following:
1. Boot into recovery (for me was twrp 2.1.8.1)
2. Select "mount"
3. Checkmark "mount sdcard"
4. Connect device to pc via usb cable
5. Select "mount usb storage" in twrp
6. On the pc, find the sdcard's drive in my computer, right-click on it, and select "format"
7. Proceed with formatting the sdcard ("quick format" is fine)
8. Safely remove the usb storage from windows
9. Reboot the device
I followed all the steps, but I'm stuck in TWRP recovery, I can't boot anything past it and I'm lost as to what to do. =\

Related

[Q] Doing a Full wipe with details

I understand that in order to flash a ROM you need to select the wipe data/factory reset button in CWM recovery. But I can't find any thread that answers various questions:
1) Does the phone need to be plugged in during this?
2) Does the battery need to be at a certain level? (obviously not near dead, but maybe 100% or closest possible mandatory?)
3) What needs to be set on the phone before turning it off and going into recovery? debugging turned on? mount or unmount anything?
4) While in recovery, should I select to have my data, cache, sd card mounted or unmounted?
5) Some threads say to use the format options in recovery. Should I format /sdcard and-or /system ?
6) USB storage is the External SD card, correct?
7) If I have CWM located on the Ext. SD card, do I need to mount it via CWM recovery screen or do anything else differently before I begin flashing a ROM?
Thanks!
el buho said:
I understand that in order to flash a ROM you need to select the wipe data/factory reset button in CWM recovery. But I can't find any thread that answers various questions:
1) Does the phone need to be plugged in during this?
2) Does the battery need to be at a certain level? (obviously not near dead, but maybe 100% or closest possible mandatory?)
3) What needs to be set on the phone before turning it off and going into recovery? debugging turned on? mount or unmount anything?
4) While in recovery, should I select to have my data, cache, sd card mounted or unmounted?
5) Some threads say to use the format options in recovery. Should I format /sdcard and-or /system ?
6) USB storage is the External SD card, correct?
7) If I have CWM located on the Ext. SD card, do I need to mount it via CWM recovery screen or do anything else differently before I begin flashing a ROM?
Thanks!
Click to expand...
Click to collapse
It was recommended to me to have it unplugged before entering into CWM. I read the battery "should" be over 50% because JUST IN CASE, you don't want to run out of battery in the middle of a flash...but with this phone, flashing is so quick anyway...but still, personally, I make sure it's over 50%. I haven't messed with any mounting/unmounting features in CWM during flashing. Whether to format your sdcard or not should be obvious to you...it has nothing to do with flashing a rom or kernal...it's for setting up a new sd card for putting apps, storage, and/or swap. As far as CWM being located on the external sd card, I don't really understand. You should use NVFlash to flash CWM to your phone (with external support)...if you dig around these threads, you'll see a One Click NVFlash tutorial and software. I hope this helps. I"m new too...I've learned all this by reading these forums this past week.
I already did the NVFlash etc. But at one point in the recovery procedure you have to press a button saying Flash CWM to External SD card or Flash CWM to Internal SD card and the forums said it really doesn't matter, so I went with external.
That meant that when you load up CWM, it will allow you to browse in your external card for the roms, kernals, mods, etc. that you wanna flash...so that's where you'll store that stuff that you'd like to flash. If you had selected "internal", then CWM would only allow you to browse your internal card.
el buho said:
I understand that in order to flash a ROM you need to select the wipe data/factory reset button in CWM recovery. But I can't find any thread that answers various questions:
1) Does the phone need to be plugged in during this? No
2) Does the battery need to be at a certain level? (obviously not near dead, but maybe 100% or closest possible mandatory?) No, but you don't want it to be at 5%.
3) What needs to be set on the phone before turning it off and going into recovery? debugging turned on? mount or unmount anything? Nothing
4) While in recovery, should I select to have my data, cache, sd card mounted or unmounted? Don't touch anything in regards to mounting.
5) Some threads say to use the format options in recovery. Should I format /sdcard and-or /system ? Just /system usually.
6) USB storage is the External SD card, correct? Correct
7) If I have CWM located on the Ext. SD card, do I need to mount it via CWM recovery screen or do anything else differently before I begin flashing a ROM? No
Thanks!
Click to expand...
Click to collapse
Answers in bold.

[Q] Help! TWRP Won't Mount /sdcard for flashing!

I ran a recovery in TWRP to get my phone back to the phones original rom after being on AOKP JB Build 4 on my AT&T One X, but now it stays on the HTC boot screen with the red legal warning on it and TWRP can't mount /sdcard to flash back to another rom. I really hope that this isn't a brick but can someone shine some light on this issue and a possible fix? Help would be greatly appreciated!
Update: Was able to get AOKP flashed back by mounting /data as /sdcard, phone boots into it and I can use it, but the internal storage (/sdcard) is nonexistent and won't mount.
format sdcard in your computers os. make sure not to factory reset or clear storage in bootloader or it will corrupt sdcard.
DvineLord said:
format sdcard in your computers os. make sure not to factory reset or clear storage in bootloader or it will corrupt sdcard.
Click to expand...
Click to collapse
I can't get the phone to mount as a removable drive because of the problem with /sdcard, so I can't format it from my computer.
c_h0use said:
I can't get the phone to mount as a removable drive because of the problem with /sdcard, so I can't format it from my computer.
Click to expand...
Click to collapse
Don't worry about the red text. We all have that. And it is not bricked.
Can you turn the phone on with the stock ROM you flashed? If so, can you mount the SD card while it is on, booted up in phone mode? If, mount it there, then move your new rom to your phone.
Hello,
I have a similar issue, i can get into TWRP recovery, but i am not able to mount sdcard. My mistake was that i did fastboot flash boot boot.img but i neglected to actually flash the room and i didn't put the rom in the sdcard, so now i need to mount the sdcard to load the rom to flash it, but that is where i am stuck, is there a way to copy files into the sdcard via adb or any other way?
Any help will be greatly appreciated it.
Thank you.
XRACER said:
Hello,
I have a similar issue, i can get into TWRP recovery, but i am not able to mount sdcard. My mistake was that i did fastboot flash boot boot.img but i neglected to actually flash the room and i didn't put the rom in the sdcard, so now i need to mount the sdcard to load the rom to flash it, but that is where i am stuck, is there a way to copy files into the sdcard via adb or any other way?
Any help will be greatly appreciated it.
Thank you.
Click to expand...
Click to collapse
I think what you need to do then is flash the ROM from your bootloader. I found this guide with directions explaining how to flash from the bootloader by googling How To Flash Rom from Bootloader in the XDA Wiki. Here are the steps
ROM Flashing
Obtain a ROM of your choice, and note the location on your computer.
reboot your device into fastboot mode via one of the following options.
adb reboot bootloader (requires USB debugging to be turned on).
power off the device then back on with 'vol up' + power button.
Wipe your device.
fastboot -w
Update your ROM.
fastboot update </path/to/your/RomFile.zip>
Your phone will update and automatically reboot into the new ROM.
ROM update without SDcard
If you don't have an sd card, or your slot is broken you can try this trick, but you will need a custom recovery like Clockwork.
Boot up your phone to recovery. And move your rom file to the adb directory, and start a command line ( cmd )
adb shell
mount data
adb push D:\custom_rom.zip /data/
Wait until the push finised, and restart your device to recovery again with "adb reboot-bootloader"
mount data
mount /data /sdcard ( mount the data folder into your sdcard folder, so your recovery will think that you have an sdcard installed )
Locate the ROM .Zip file you wish to flash.
Confirm the flash by following the on-screen instructions (ie: pressing the trackball, pressing the call button, etc.)
If no errors arise during the flashing process then the ROM flash was successful, Reboot the device.
With some root file explorer, remove the rom file if you don't need it anymore, to free up space.
Or use adb to remove the custom recovery
adb shell rm data/custom_rom.zip
thanks for the reply but the procedure is not working,
when in fastboot through cmd i get
fatsboot -w
erasing 'userdata'...
FAILED (remote: not allowed)
finished. total time: 0.003s
I made sure i am in fastboot USB
elphiz
XRACER said:
thanks for the reply but the procedure is not working,
when in fastboot through cmd i get
fatsboot -w
erasing 'userdata'...
FAILED (remote: not allowed)
finished. total time: 0.003s
I made sure i am in fastboot USB
Click to expand...
Click to collapse
Lol this just happen toe last night what u need to do is boot into bootloader then plug it USB cable to ur phone and format your sdcard it make sure u download a Rom to your computer before this it can be any tom you like after you format you can put the Rom on ur sdcard and flash and u will be golden
loading into bootloader doesn't allow the computer to read/access the sdcard keep in mind this is the HOX so the sdcard is the internal memory, i could get into the recovery and then try to mount it that way and format from there but for some reason i can't select the option mount sdcard.
This works:
How to Fix corrupt/unmountable internal storage on the HTC One X/XL
http://forums.team-nocturnal.com/sh...storage-on-the-HTC-One-X-XL?p=13552#post13552
perfect thanks that did the job. now time to install the ROM!!!!
thanks a lot
hmmmm.... one more question would i need to flash the boot image as well before installing the ROM???
EDIT: i went ahead and just flashed the ROM, and everything is working fine.
Thank you to everyone
XRACER said:
perfect thanks that did the job. now time to install the ROM!!!!
thanks a lot
hmmmm.... one more question would i need to flash the boot image as well before installing the ROM???
EDIT: i went ahead and just flashed the ROM, and everything is working fine.
Thank you to everyone
Click to expand...
Click to collapse
If you're not on Hboot 1.14 then you don't have to flashboot flash boot.img. just flash the .zip from your sd card
Sent from my HTC One XL cellular device over clocked to 1.9Ghz
thank you sir!
king200 said:
This works:
How to Fix corrupt/unmountable internal storage on the HTC One X/XL
Click to expand...
Click to collapse
ok this did work and i appreciate the link. ive bookmarked it for future use. what sux is i assumed i bricked and have already had a new phone shipped. oh well guess i got a back up
will this work because my microsims card unable to mount /sdcard which i assume is the internal one will it work even if its blank/empty via computer because i have no working os on my phone i have incredible 4g so i hope you can help me
XRACER said:
loading into bootloader doesn't allow the computer to read/access the sdcard keep in mind this is the HOX so the sdcard is the internal memory, i could get into the recovery and then try to mount it that way and format from there but for some reason i can't select the option mount sdcard.
Click to expand...
Click to collapse
I did it. Apparently you can install a zip ROM from SD card once you repartition it from the recovery. There is an option to partition the SD card in the Recovery.
After that, restart the phone, go into recovery again, connect to the PC using a USB cable, and use the USB mount option if you want to copy the ROM without removing the microSD card from the phone. Copy the zip ROM to the sdcard and try installing the ROM again. It worked for me !
I was installing the Pico ROM from this tutorial:
www (dot) rootlord.com/2013/08/revert-htc-explorer-back-to-stock-rom (dot) html
I
TWRP Mounting SD card
DvineLord said:
format sdcard in your computers os. make sure not to factory reset or clear storage in bootloader or it will corrupt sdcard.
Click to expand...
Click to collapse
So I think I may have currupted my sdcard. I'm running CM-12 4/21/15 nightly. I'm a nubie at this stuff and have read everywhere I can think of on the forums. When I try to reboot to bootloader from TWRP recovery if goes immediately to the do no remove USB connection FIRMWARE Update. I am worried that this will un-root me with AT&T being jerks and fixing the bumped bootloader. So, I have always just pulled the battery, plus it never has any progress on the %downloaded bar.
To try to fix the issue I may have just made it worse and created too many partitions or corrupted the SD by doing exactly what you said not to do above. Before I did a TWRP wipe (not the advanced version) the SD card was mounted, but some apps like google play music kept saying external storage removed. I did the wipe and saw the factory reset screen and said ok. I had to download all my apps again and then switched to Google Now launcher I orginally rooted and bootloader unlocked with bump on a different smaller external SD card. I wasn't sure if that had anything to do with it.
I'm almost unsure what to ask you or other more experienced users what to do.
eee. how about on my samsung galaxy j5 sm j500h? i wanted to mount my phone to pc but i cant. was planning to fix my phone cause im stucked on bootlogo due to flashing xposed-v72-sdk22-arm.zip. Hoping that you guys can help me out.

[Q] Flashed wrong kernel.. Derp

So, I just got this phone and decided to root flash yadda yadda. I didn't realize how many different version of this phone there were and flashed a kernel for the international version. Shortly after TWRP said I had no os installed and when I use adb to push a rom to both /system and /sdcard it won't show up.
Any ideas?
Edit: I've been able to push it to /data and when I try to flash it It says "updating partition" then immediately fails..
Just mount usb storage in TWRP, copy a ROM from your pc to your phone sd card, and install normally from TWRP install menu.
Sent from my Evita
timmaaa said:
Just mount usb storage in TWRP, copy a ROM from your pc to your phone sd card, and install normally from TWRP install menu.
Sent from my Evita
Click to expand...
Click to collapse
I forgot to mention this: windows doesn't recognize the file system and wants to format it when I mount it..
In that case you've probably corrupted your sd card, and you will need to format it using Windows before you can do anything. My guess is that you did a factory reset from bootloader didn't you.
Sent from my Evita
timmaaa said:
In that case you've probably corrupted your sd card, and you will need to format it using Windows before you can do anything. My guess is that you did a factory reset from bootloader didn't you.
Sent from my Evita
Click to expand...
Click to collapse
Yes I did but it said it was formatted before I did that.
I just got it to work. I pushed the rom to /data then copied it from /data to /sdcard and it installed just fine. I was a little worried!! I need to pay more attention next time x.x

[Q] Help! My internal storage is dead!! No access!

Hi community,
I have my Nexus 5 since 2 Days. Now it cant find the internal storage.
U dont talk about usb, mount at mass storage etc. NO
My Phone didnt recognize the internal storage.
So i can boot it, but can not access.
What i have done:
- its odex stock rom
- open bootloader
- root SuperSU
- Recovery TWRP latest
Until then everything was fine.
Then I tried to mount my USB storage with TWRP.
I know now its not possible..
But I would not give up so I installed CWM latest to try it.
->
fastboot erase cache
fastboot flash recovery cwm.img
fastboot erase cache
After that i navigated to "mount option" and try to mount and unmount all of this buts not working.
So i flashed back to twrp and reboot my phone.
Now the phone has booted, but the internal storage was not recognized.
In addition, there is no GSM / LTE connection.
Because I can not access the storage, I can not f the recovery
So my question:
How does the phone get back access to the memory?
Thank
Try format data and data/media (sdcard) from recovery. If that doesn't work, you may have to flash the factory images from fastboot. In either case, your data will be wiped.
Sent from my Nexus 7 using Tapatalk 4
Since you´ve messed up your internal storage, I suggest you to flash a factory image and to hope for the best
https://developers.google.com/android/nexus/images?hl=de#hammerheadkrt16m
Gorgtech said:
Since you´ve messed up your internal storage, I suggest you to flash a factory image and to hope for the best
https://developers.google.com/android/nexus/images?hl=de#hammerheadkrt16m
Click to expand...
Click to collapse
What to do?
O wont fail again.
Flashing a factory image is very simple, have a look at eg. this link: http://forum.xda-developers.com/showthread.php?t=2513701
zoellner86 said:
What to do?
O wont fail again.
Click to expand...
Click to collapse
Yeah, thx. Now its stock and full working.

[FML Moment] Accidentally Factory Reset from Bootloader(HBOOT 1.15)

So, yeah. I was trying to get to recovery via Bootloader, and I accidentally went down too far and chose 'Factory Reset'. How can I fix this? Can't mount to format my SD Card, and can't look at any pictures, download things, save downloads etc..
Your data is gone, the factory reset in bootloader has corrupted the sd card. You need to mount the sd card in TWRP while connected to your PC and format it using Windows.
Sent from my Evita.

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