Database Info

Fully unlock Tilt

Hey all,
Nice forum here, plenty of good information. I've got a basic question. I've searched (here and google) and I'm pretty sure I get it but I just want to confirm before I make any purchase. I want the HTC Kaiser but the price difference between that and the Tilt is about $500 (I plan to upgrade contract anyway). That's just too much to justify for the same exact device on a college student's salary. I do need it to be unlocked though. So, if I understand correctly, it is possible to fully unlock this phone like this:
- For the SIM unlock call ATT and get them to give you the unlock code. Since I've been a customer for 5 years or so that shouldn't be a problem.
- For the CID unlock, run the HardSPL found on the sticky in this forum and then flash with a standard HTC ROM.
That's it, the phone is fully unlocked then, right? It won't be locked again, it won't be killed over-the air, etc... Again, I'm really sorry if this is repeated information, I just really want to be sure before I buy anything. Thanks for understanding.

shellcode said:
Hey all,
Nice forum here, plenty of good information. I've got a basic question. I've searched (here and google) and I'm pretty sure I get it but I just want to confirm before I make any purchase. I want the HTC Kaiser but the price difference between that and the Tilt is about $500 (I plan to upgrade contract anyway). That's just too much to justify for the same exact device on a college student's salary. I do need it to be unlocked though. So, if I understand correctly, it is possible to fully unlock this phone like this:
- For the SIM unlock call ATT and get them to give you the unlock code. Since I've been a customer for 5 years or so that shouldn't be a problem.
- For the CID unlock, run the HardSPL found on the sticky in this forum and then flash with a standard HTC ROM.
That's it, the phone is fully unlocked then, right? It won't be locked again, it won't be killed over-the air, etc... Again, I'm really sorry if this is repeated information, I just really want to be sure before I buy anything. Thanks for understanding.
Click to expand...
Click to collapse
1. If you're an AT&T customer, you won't need to SIM unlock the phone with the Tilt. But if you want to switch over to T-Mobile, then yeah, you can try calling AT&T and ask for them to for the unlock code.
2. Yep.
Hope that clarifies things.

shellcode said:
Hey all,
- For the SIM unlock call ATT and get them to give you the unlock code. Since I've been a customer for 5 years or so that shouldn't be a problem.
Click to expand...
Click to collapse
Did you give this a try? What did they say?

ko0ky said:
Did you give this a try? What did they say?
Click to expand...
Click to collapse
I have done it and I am not even an ATT customer. Told them I bought the phone and I am going to England and need my international SIM to work. The guy immediately gave me an unlock code

staulkor said:
I have done it and I am not even an ATT customer. Told them I bought the phone and I am going to England and need my international SIM to work. The guy immediately gave me an unlock code
Click to expand...
Click to collapse
I can verify that, I also unlocked tht Tilt, and am a T-Mo customer, ofcourse my first carrier was ATT, then Tmo, then Cingular and now am on Tmo for the past 2 years, so my info was already there.

Hey guys,
I just got an AT&T Tilt from ebay and getting shipped to Australia - can i call up AT&T and ask for it to be unlocked or is there a SIM unlock program that can do the job?

OK, I got the phone. Two more questions before I do this:
I downloaded RUU_Kaiser_HTC_WWE_1.56.405.5_radio_sign_22.45.88.07_1.27.12.11_Ship.exe. Once I run HardSPL, do I just transfer this file to the phone and run it and it will flash to stock HTC firmware or is there something else? I was a bit confused by all the other ROM's and files on this forum.
Also, before calling AT&T, do I need to have a SIM from another provider to do the SIM unlock or no?

no dont transfer the file to your phone. download it to your computer, establish an activesync connection, and then run it from your computer. make sure you follow the instructions in the sticky. good luck, the htc rom is much cleaner and quicker than the atnt rom

shellcode said:
Also, before calling AT&T, do I need to have a SIM from another provider to do the SIM unlock or no?
Click to expand...
Click to collapse
You don't need another sim until you get the unlock code from AT&T. Once you do, put the other sim in your phone, boot it up, and enter the unlock code. It will say passcode accepted and your phone will be unlocked

Just got off the phone with AT&T (1-(916)-843-4685). I told them I was taking a trip to England, gave the IMEI and got my unlock code. So now I've got a fully unlocked phone and saved $500. Very nice.

shellcode said:
Just got off the phone with AT&T (1-(916)-843-4685). I told them I was taking a trip to England, gave the IMEI and got my unlock code. So now I've got a fully unlocked phone and saved $500. Very nice.
Click to expand...
Click to collapse
Exactly how I got mine unlocked. Free is good

Just a question, Did you get your unlock code while still on the phone?
In other words, they gave you the code right away!
or you have to way a couple a days to get the code?
I did the same one time with TMO and have to way a week to get the code.
I just called ATT and they got all my info and told me that htc will email me the info in a week.

They gave it to me while I was on the phone. HTC has nothing to do with AT&T's unlock codes. Did you call the 916 number posted above? Call again and get a different rep who knows what they're doing!

I've tried calling that ATT number multiple times with no luck.
I am a TMobile customer and have never had ATT. The first question they ask is for my account information. I tried calling back 5 times and spoke to 5 different people and they all want my account info.
If anyone here can do it I would greatly appreciate and i'd even paypal you some money for being able to pull it off.

AnthonyK said:
I've tried calling that ATT number multiple times with no luck.
I am a TMobile customer and have never had ATT. The first question they ask is for my account information. I tried calling back 5 times and spoke to 5 different people and they all want my account info.
If anyone here can do it I would greatly appreciate and i'd even paypal you some money for being able to pull it off.
Click to expand...
Click to collapse
that seems like it'll work. have someone thats been on at&t for a while to call them up and give them your imei. What I'm not sure is if they have records of only at&t imei and they'll know if you have tmo imei.

Unlock tilt
Thanks, I called the number and told them that I am going over seas, got mine unlocked. Will take a few days after AT&T puts in a request to HTC for the unlock code. They'll send it via email.

AnthonyK said:
I am a TMobile customer and have never had ATT. The first question they ask is for my account information. I tried calling back 5 times and spoke to 5 different people and they all want my account info.
Click to expand...
Click to collapse
Drop $20 on a GoPhone and give 'em that number - YMMV of course, but it's a cheap fix if it works - as it did for me...
HTH,
Richard

URPREY said:
Exactly how I got mine unlocked. Free is good
Click to expand...
Click to collapse
call today and they bluff me with the "if i give you the code the phone will never work again on at&t network and will became useful" i insist that i do these many times without any proble and they told me that will contact me in 3 to 5 days with the requested codes because they have to request it from someone ( i don't now who) but they will give it to me

hackmania said:
call today and they bluff me with the "if i give you the code the phone will never work again on at&t network and will became useful"
Click to expand...
Click to collapse
Mine works just fine after unlocking. They are giving you a line of BS.

hackmania said:
call today and they bluff me with the "if i give you the code the phone will never work again on at&t network and will became useful" i insist that i do these many times without any proble and they told me that will contact me in 3 to 5 days with the requested codes because they have to request it from someone ( i don't now who) but they will give it to me
Click to expand...
Click to collapse
Yeah, it took almost a month to get my V551 unlocked - between "misrouted" support requests, improper account information, and whatever real delays exist in getting codes from Motorola.
It's quite interesting that most Tilt people (myself included) have gotten codes immediately vs having them e-mailed - as had been ALL my previous experience.
Richard

G2X Unlocked(SIM) on AT&T 4G

I know that I am not the only one looking at this phone as a way to get a great Dual Core, 4G, vanilla Android phone (unmolested by AT&T) but able to be used on the AT&T network. I have had great luck and a lot of fun with the AT&T Nexus One and I think this phone will be just a successful with the help of XDA DEV's
I wanted to start a thread here in the G2X section for people to share with other users how to's and what works with regards to using this phone on the AT&T network.
It may be to soon to get all the answers, but maybe someone is working the same answers.
Questions:
How easy will it be to obtain the SIM Unlock code from T-Mobile or LG?
I am going to buy the phone at retail, just may have to use T-Mobile for 60-90 days to get the Unlock code.
Will AT&T allow us to upgrade to 4G data plan without buying their 4G phone?
I know from researching the Atrix 4G that the AT&T data plan needed to be upgraded to a 4G plan but you could keep unlimited data.

If I remember Tmobile's unlock policy correctly you wont have to wait. You can request the unlock code right away if you pay full retail price. Unless that's changed recently of course but I dont think it has. Good luck with it.

Kind of a repeat of what is in this thread started by me (which you tried to hijack)
http://forum.xda-developers.com/showthread.php?t=1036129
Re-posting what I have found here:
I just got off of the phone with t-mobile customer care (1-877-453-1304). I called them because I wanted clarification on this before I purchased 2 full retail price phones.
The program is called the "Sim Subsidy Unlock Program." It is for anyone that purchases a phone for the full retail price from a corporate store or an authorized retailer and pays all of the price upfront.
You need to call customer care, explain that you purchased a phone for full price and request a "remedy request form number." They will then open this request and you then have 7 days to fax the following to the Sim Unlock Team at 1-813-353-6557 :
ATTENTION: SIM UNLOCK TEAM
Full Name
Mobile Number
Email Address
Readable Copy Of Sales Receipt
It takes 24 to 72 hours to process and they will email you instructions to unlock your phone.

As for at&t's 4g, there currently using hspa+ also, so if it supports their 3g, you'll have at&t "4g" as well
Sent from my HTC Glacier using XDA Premium App

nomisunrider said:
Kind of a repeat of what is in this thread started by me (which you tried to hijack)
Click to expand...
Click to collapse
Sorry, I don't know why they did not move that thread over to this forum. It was clearly labeled as a g2x thread.
That is great info from T-Mobile about the "Sim Subsidy Unlock Program."

nomisunrider said:
They will then open this request and you then have 7 days to fax the following to the Sim Unlock Team at 1-813-353-6557 :
Click to expand...
Click to collapse
does it have to be "faxed"? you can't email the info? thanks

Lightning N1 said:
I know that I am not the only one looking at this phone as a way to get a great Dual Core, 4G, vanilla Android phone (unmolested by AT&T) but able to be used on the AT&T network. I have had great luck and a lot of fun with the AT&T Nexus One and I think this phone will be just a successful with the help of XDA DEV's
I wanted to start a thread here in the G2X section for people to share with other users how to's and what works with regards to using this phone on the AT&T network.
It may be to soon to get all the answers, but maybe someone is working the same answers.
Questions:
How easy will it be to obtain the SIM Unlock code from T-Mobile or LG?
I am going to buy the phone at retail, just may have to use T-Mobile for 60-90 days to get the Unlock code.
Will AT&T allow us to upgrade to 4G data plan without buying their 4G phone?
I know from researching the Atrix 4G that the AT&T data plan needed to be upgraded to a 4G plan but you could keep unlimited data.
Click to expand...
Click to collapse
Wondering the same things. Currently have the vibrant...
Sent from my NookColor using Tapatalk

davehasninjas said:
As for at&t's 4g, there currently using hspa+ also, so if it supports their 3g, you'll have at&t "4g" as well
Sent from my HTC Glacier using XDA Premium App
Click to expand...
Click to collapse
Just expect to have below 3G upload speeds with AT&T.
Edit: nevermind... software vs hardware limitations. Nonetheless, screw AT&T

nomisunrider said:
Kind of a repeat of what is in this thread started by me (which you tried to hijack)
http://forum.xda-developers.com/showthread.php?t=1036129
Re-posting what I have found here:
I just got off of the phone with t-mobile customer care (1-877-453-1304). I called them because I wanted clarification on this before I purchased 2 full retail price phones.
The program is called the "Sim Subsidy Unlock Program." It is for anyone that purchases a phone for the full retail price from a corporate store or an authorized retailer and pays all of the price upfront.
You need to call customer care, explain that you purchased a phone for full price and request a "remedy request form number." They will then open this request and you then have 7 days to fax the following to the Sim Unlock Team at 1-813-353-6557 :
ATTENTION: SIM UNLOCK TEAM
Full Name
Mobile Number
Email Address
Readable Copy Of Sales Receipt
It takes 24 to 72 hours to process and they will email you instructions to unlock your phone.
Click to expand...
Click to collapse
That is this NORMAL procedure ...unless the phone is "exclusive" to T-Mobile. In such a case they will NOT unlock it even if you paid full retail price. This is what happened to me with their dell streak 7, I had to return it as they would not unlock it no matter what and I paid full retail for it so please triple check before you buy as I think the the G2X is exclusive to T-Mobile in the US.
Sent from my Xoom using XDA App

clubtech said:
That is this NORMAL procedure ...unless the phone is "exclusive" to T-Mobile. In such a case they will NOT unlock it even if you paid full retail price. This is what happened to me with their dell streak 7, I had to return it as they would not unlock it no matter what and I paid full retail for it so please triple check before you buy as I think the the G2X is exclusive to T-Mobile in the US.
Sent from my Xoom using XDA App
Click to expand...
Click to collapse
If this is true, are there any stores that are offering unlocks for this phone?
Sent from my SGH-T959 using Tapatalk

clubtech said:
That is this NORMAL procedure ...unless the phone is "exclusive" to T-Mobile. In such a case they will NOT unlock it even if you paid full retail price. This is what happened to me with their dell streak 7, I had to return it as they would not unlock it no matter what and I paid full retail for it so please triple check before you buy as I think the the G2X is exclusive to T-Mobile in the US.
Sent from my Xoom using XDA App
Click to expand...
Click to collapse
why does it work on at&t bands.... ANY PHONE and i repeat ANY phone can be unlocked.... the phone is made for two networkds (im guessing because of the possible merger) so no its not stuck to just tmobile... now i understand your stating that tmobile might not give the codes because it is an "exclusive tmobile phone" however!!!!! give this forum a few weeks and you will have it unlocked!
im sure there is away just like any other phone! (if im wrong and this is the only phone in the world that cant be unlocked you can kick me in the ****)

compuguy1088 said:
If this is true, are there any stores that are offering unlocks for this phone?
Sent from my SGH-T959 using Tapatalk
Click to expand...
Click to collapse
I cant find anyplace that have unlock codes for the G2X. This is an issue...

clubtech said:
That is this NORMAL procedure ...unless the phone is "exclusive" to T-Mobile. In such a case they will NOT unlock it even if you paid full retail price. This is what happened to me with their dell streak 7, I had to return it as they would not unlock it no matter what and I paid full retail for it so please triple check before you buy as I think the the G2X is exclusive to T-Mobile in the US.
Sent from my Xoom using XDA App
Click to expand...
Click to collapse
It can be unlocked. Mine will be as soon as I get it. Just have to wait for employees to be able to order it.
Sent from my HTC Glacier using XDA Premium App

sk337sk337 said:
It can be unlocked. Mine will be as soon as I get it. Just have to wait for employees to be able to order it.
Sent from my HTC Glacier using XDA Premium App
Click to expand...
Click to collapse
Just curious but how will workers being able to order it, affect a way to get it unlocked?

spyz88 said:
I cant find anyplace that have unlock codes for the G2X. This is an issue...
Click to expand...
Click to collapse
It's not even officially out yet. Of course you cannot find unlock codes for it.

sk337sk337 said:
It can be unlocked. Mine will be as soon as I get it. Just have to wait for employees to be able to order it.
Sent from my HTC Glacier using XDA Premium App
Click to expand...
Click to collapse
I'm sure it CAN be unlocked if you can get the unlock code. If the device is exclusive to T-Mobile, they wont give the unlock codes out so u are left only with back door options like T-Mobile employees .
Sent from my LG-P990 using XDA App

nomisunrider said:
It's not even officially out yet. Of course you cannot find unlock codes for it.
Click to expand...
Click to collapse
It officially has been on sale since the 15th, so yes, it is out yet. Also, I have seen unlock codes for phones that are about to be released. Especially if there is a European counterpart.
P.S. I'm getting especially sick of these carriers with phones being locked to carriers, locked down, locked/encrypted bootloaders. SMH.

spyz88 said:
It officially has been on sale since the 15th, so yes, it is out yet. Also, I have seen unlock codes for phones that are about to be released. Especially if there is a European counterpart.
P.S. I'm getting especially sick of these carriers with phones being locked to carriers, locked down, locked/encrypted bootloaders. SMH.
Click to expand...
Click to collapse
not to pick a fight but NO its not officially out yet... it went on pre-order the 15th... that is not an official release if its just on pre-order
call customer service they will tell you the same
now as the same methods that worked with the O2x may not work with the G2x...

nate420 said:
...give this forum a few weeks and you will have it unlocked!
im sure there is away just like any other phone! (if im wrong and this is the only phone in the world that cant be unlocked you can kick me in the ****)...
Click to expand...
Click to collapse
SIM unlock codes are provided by the phone manufacturer. When you make a request for an unlock code, the wireless company forwards the request to the manufacturer. The manufacturer e-mail's you the unlock code. If you're using an unlock service off the web they're doing the same thing. Devs have nothing to do with unlocking a SIM.

BarryH_GEG said:
SIM unlock codes are provided by the phone manufacturer. When you make a request for an unlock code, the wireless company forwards the request to the manufacturer. The manufacturer e-mail's you the unlock code. If you're using an unlock service off the web they're doing the same thing. Devs have nothing to do with unlocking a SIM.
Click to expand...
Click to collapse
MANY of my phones have been unlocked by the help of people finding a way!
thanks for your input but my vibrant was unlocked without dealing with tmobile/manufacturers

can this phone be unlocked?

Im thinking of buying an at&t version of this phone to use with rogers here in canada and i wanted to know whether it can be unlocked to be used with any gsm carrier?

yes you can but from what I hear, you cannot use the unlock tool from the market so you'll have to get the unlock code from AT&T or online after a small fee.

hmmm why?
from what i have been reading the Rogers one (which is the SGS2 LTE) is the international version and probably get the ICS upgrade before the AT&T Skyrocket.
Skyrocket is something AT&T made.
Also Carrier IQ is installed in the AT&T ones out of the box...
i could be all wrong since i am new to the android scene, but this is what i gathered from reading around..
The Rogers one is nice IMHO

The reason i was asking was because i found some at&t versions on ebay which were selling for less than the rogers version on craigslist.

ahhhh makes sense ; >

When I called AT&T the told me they can't give me the unlock code for my Skyrocket "you will have to pay a third party" (sic) !!!
I would love to get some feedback if you are able to get the unlock code from AT&T

I have the Rogers Galaxy S2 LTE and purchased an unlock code from cellularunlock for 9 dollars and it worked perfectly. Also rooted my phone with the Super One Click app. Worked like a charm. Zeide

floppy__ said:
When I called AT&T the told me they can't give me the unlock code for my Skyrocket "you will have to pay a third party" (sic) !!!
I would love to get some feedback if you are able to get the unlock code from AT&T
Click to expand...
Click to collapse
I have AT&T in the US and I called them to unlock the Skyrocket. At first the lady said it wasn't possible. Then I explained that I travel overseas frequently and there are some countries that don't have any AT&T signal or service. She said OK and then did some more digging: you have to have purchased the phone at full price, not be an abuser of data roaming, and submit the original receipt. Once they send you this form to fill out it takes a few days to receive the code. I avoided all that mumbo jumbo by complaining and finally the lady said she would send my case to the "technicians". Three days later I got an email with the unlock code and instructions. It depends on who you get on the phone. Don't give up. Or just pay the $20-$30 for the unlock code online.
Sent from my Galaxy Nexus using XDA App

I unlocked mine using cellunlocker.net It was $28 and they sent me the unlock code in a few hours.
I unlocked it using my wife's T mobile SIM. After unlocking, it took several minutes for the T Mobile network to come on but it works fine. I made several calls with my wife's SIM in my phone. It does get EDGE data speeds which you would expect.

[Q] Will pay for help to unlock

I'm looking for someone, who'll help to unlock two sim-locked Droid2 Global. I already tried unlock codes from unlock services - but they didn't work. Both phones have Verizon codes, not Motorola factory.
I would like to pay a person, who can call to VZW Global Support to unlock them.

First, it's impossible to unlock two devices simultaneously (you'd need the help of two different VZW users for that). You only get one unlock every 10 months, which means the person who calls for an unlock for you forfeits their unlock option for 10 months.
Second, the phone must be activated on a VZW line of service.
There are other requirements. Try getting past these two first.

i can help you, i have a real verizon contact who sells the REAL codes, $43 trough paypal, guaranteed, i tried at last 8 codes from different sellers and i found the real one!

43? That's worth half the phone
and I thought that ~$20 for an unlock code was expensive (seller claims to have new database ebay) << Tried and doesn't work, seller just refunded my money..

NemeZZiZZ said:
I'm looking for someone, who'll help to unlock two sim-locked Droid2 Global. I already tried unlock codes from unlock services - but they didn't work. Both phones have Verizon codes, not Motorola factory.
I would like to pay a person, who can call to VZW Global Support to unlock them.
Click to expand...
Click to collapse
We'd be happy to help any and all who need assistance with a device unlock. We have direct access to At&t devices but are willing to help with other companies devices as well as long as you have the imei #. We only bill $25 per device payment through PayPal. We will verify we can assist before your billed.
Email [email protected] for assistance

dcnyrs said:
We'd be happy to help any and all who need assistance with a device unlock. We have direct access to At&t devices but are willing to help with other companies devices as well as long as you have the imei #. We only bill $25 per device payment through PayPal. We will verify we can assist before your billed.
Email [email protected] for assistance
Click to expand...
Click to collapse
So do you have access to Verizon's DB? As the poster said, these phones have had their codes changed from the Motorola settings.

silver6054 said:
So do you have access to Verizon's DB? As the poster said, these phones have had their codes changed from the Motorola settings.
Click to expand...
Click to collapse
as the post stated, we work primarily with At&t phones but if you have the imei I will be happy to try to assist you

Gasai Yuno said:
First, it's impossible to unlock two devices simultaneously (you'd need the help of two different VZW users for that). You only get one unlock every 10 months, which means the person who calls for an unlock for you forfeits their unlock option for 10 months.
Second, the phone must be activated on a VZW line of service.
There are other requirements. Try getting past these two first.
Click to expand...
Click to collapse
They don't necessarily give you one unlock code every 10 months. I got a used droid 2 global from Ebay activated it on my line they unlocked it. Less than a week later I called them and got the unlock code for my own incredible 2 also activated on same line. I only have 1 line of service. Both times I had to be kicked up to their "Unlock department" because I didn't have a foreign sim. I have had Verizon service for 3 years come dec. so maybe that had something to do with it.

Well, maybe you will agree to help me with my phone for some payment - or maybe both of them in future?
Sent from my HTC Incredible S using xda app-developers app

SIM Unlock T-Mobile LG G5

Hello All,
Any recommendations to a website that will Sim Unlock my T-Mobile device to use it on international GSM?
Thanks

Are you currently a T-Mobile customer or no? If so you should be able to get them to unlock it for you. If not I don't know the answer.

Ebay and other unlocking sites offer the T-Mobile app unlock up for sale, anywhere between 25-50 bucks or so.

There is an app on there to check if you are eligible for unlock.
Traditionally, you could call T-Mo's Customer Care and request an unlock. They have been generally pretty lenient on letting people unlock (especially for long time customers).
However, seeing as there is this unlock app built in to the phone that has a temporary unlock option, you may only get authorized to use that until your phone is paid off or something to that extent.
It is definitely worth a call.

toefurkey said:
There is an app on there to check if you are eligible for unlock.
Traditionally, you could call T-Mo's Customer Care and request an unlock. They have been generally pretty lenient on letting people unlock (especially for long time customers).
However, seeing as there is this unlock app built in to the phone that has a temporary unlock option, you may only get authorized to use that until your phone is paid off or something to that extent.
It is definitely worth a call.
Click to expand...
Click to collapse
I purchased the phone from ebay USA, and i live abroad already. Then found out when i got the phone and tried using my local SIM that it were locked
But now i got it unlocked, for anybody else seeking unlock service PM me.

I'd remove the link if I were you....

Bought my wife's G5 from T-Mobile Online. Called to request to have it unlocked and they told me they have a 40 day waiting period then I can have it unlocked. They waived it immediately once I told them I was in the military and currently stationed overseas. Took about 6hrs to receive the unlock information.

dinggus said:
Bought my wife's G5 from T-Mobile Online. Called to request to have it unlocked and they told me they have a 40 day waiting period then I can have it unlocked. They waived it immediately once I told them I was in the military and currently stationed overseas. Took about 6hrs to receive the unlock information.
Click to expand...
Click to collapse
Congrats. You saved the 40 days waiting. My case was different, after i purchased mine on ebay, i found out that the IMEI is blacklisted (outstanding balance), so i had to go to third party services.

Zaynoun said:
Congrats. You saved the 40 days waiting. My case was different, after i purchased mine on ebay, i found out that the IMEI is blacklisted (outstanding balance), so i had to go to third party services.
Click to expand...
Click to collapse
Well, that sucks. I'll always buy from Swappa since I bought my LG v10 from there. Also remember, if you're buying a phone from someone, to ask for the IMEI to verify with the carrier that it isn't blacklisted. You probably actually paid the person enough so they can fix themselves.

dinggus said:
Well, that sucks. I'll always buy from Swappa since I bought my LG v10 from there. Also remember, if you're buying a phone from someone, to ask for the IMEI to verify with the carrier that it isn't blacklisted. You probably actually paid the person enough so they can fix themselves.
Click to expand...
Click to collapse
Well, the issue was solved with 45$ I was in a hurry to buy it because the price was attractive and swappa had much higher prices. Well next time, for sure more investigation must be done before buying.

I dont mean to hijack this thread but it's exactly my problem. I have at&t in Iowa (pretty much no tmobile presence here) bought a brand new g5 off ebay wasnt paying attention to the fact that it was locked to tmobile. I did try a site that charges 30 something bucks to get it unlocked and they emailed be back the next day saying they couldnt do it. I checked the eimi or whatever on swappa, says its clean. I saw somewhere that the best way to get the unlock code is to order a prepaid sim and load some money on it and wait 2 weeks and then request the unlock code? I went to tmobile's website and got halfway through the prepaid sim screens but when i put the eimi number in it comes back with nothing, i am assuming thats because the phone has never been activated anywhere before? Appreciate the help, I dont want to pile more dumb on top of dumb...

I need help unlocking my LG g5. I bought it online through eBay from someone that works at LG.
The phone came sealed, I ordered a unlock code, but I discovered as soon as I turned it on that now I need to unlock through t-mobile device unlock app.
The site I ordered my code said they would change my status on the t-mobile database so I can unlock the device through the app.
I Googled around and that should have worked. But apparently my IMEI is not registered t-mobile.
I bought a prepaid Sim and put it on the phone. It's working at t-mobile but its still not at their database (the IMEI).
What should I do?
Is there any way to force the IMEI to t-mobile database so it can be unlocked through the third party?
Or is there any other way to unlock it.
Please help...
Sent from my LG-H830 using XDA-Developers mobile app

fvc2000 said:
I need help unlocking my LG g5. I bought it online through eBay from someone that works at LG.
The phone came sealed, I ordered a unlock code, but I discovered as soon as I turned it on that now I need to unlock through t-mobile device unlock app.
The site I ordered my code said they would change my status on the t-mobile database so I can unlock the device through the app.
I Googled around and that should have worked. But apparently my IMEI is not registered t-mobile.
I bought a prepaid Sim and put it on the phone. It's working at t-mobile but its still not at their database (the IMEI).
What should I do?
Is there any way to force the IMEI to t-mobile database so it can be unlocked through the third party?
Or is there any other way to unlock it.
Please help...
Sent from my LG-H830 using XDA-Developers mobile app
Click to expand...
Click to collapse
Did you try the permanent lock option on the t-mobile unlock app? What message did you get then?

So far I tried 2 different services and requested unlock code but none of them worked, they simply didn't get back to me with any results.
Can someone suggest one that actually worked for them please and PM me?
Thanks guys.

Zaynoun said:
Did you try the permanent lock option on the t-mobile unlock app? What message did you get then?
Click to expand...
Click to collapse
It says:
Unlock Failed: This mobile device is eligible for unlock. For device unlock eligibility details, please go online or contact Customer Support.
And even if I go online, to T-Mobile IMEI check website, it says my IMEI is not recognized at T-Mobile.
Thats the problem.
Although I'm using it at T-Mobile, and it is a T-Mobile branded phone.
And because it's not at the database, I can't do ANYTHING to try to unlock it through third parties.

fvc2000 said:
It says:
Unlock Failed: This mobile device is eligible for unlock. For device unlock eligibility details, please go online or contact Customer Support.
And even if I go online, to T-Mobile IMEI check website, it says my IMEI is not recognized at T-Mobile.
Thats the problem.
Although I'm using it at T-Mobile, and it is a T-Mobile branded phone.
And because it's not at the database, I can't do ANYTHING to try to unlock it through third parties.
Click to expand...
Click to collapse
Maybe it has been bought on contract and must have been activated first so that IMEI would be registered at T-Mobile.
Mine was blacklisted and i unlocked it. It shouldn't be a big deal for yours.
I would suggest drop T_mobile a visit or call, and check with them what is wrong.
Logically, if the IMEI is not on their database then it shouldn't be carrier locked.
I will drop you a PM for a contact that might help you in this issue.

Zaynoun said:
Maybe it has been bought on contract and must have been activated first so that IMEI would be registered at T-Mobile.
Mine was blacklisted and i unlocked it. It shouldn't be a big deal for yours.
I would suggest drop T_mobile a visit or call, and check with them what is wrong.
Logically, if the IMEI is not on their database then it shouldn't be carrier locked.
I will drop you a PM for a contact that might help you in this issue.
Click to expand...
Click to collapse
Wrong my friend. If the phone is on TMO but IMEI is not in theit database that means phone wasn't activated on TMO network, which means you're not gonna be able to unlock it through official unlock app.
I wonder if this phone unlockeble at all without using that unlock app.

twoxa said:
Wrong my friend. If the phone is on TMO but IMEI is not in theit database that means phone wasn't activated on TMO network, which means you're not gonna be able to unlock it through official unlock app.
I wonder if this phone unlockeble at all without using that unlock app.
Click to expand...
Click to collapse
I am activated on TMO network, since I'm using the phone at tmobile.
I just discovered that for some weird reason my IMEI was wrong at tmobile.
I hope this is the reason.

fvc2000 said:
i am activated on tmo network, since i'm using the phone at tmobile.
I just discovered that for some weird reason my imei was wrong at tmobile.
I hope this is the reason.
Click to expand...
Click to collapse
that's weird

twoxa said:
Wrong my friend. If the phone is on TMO but IMEI is not in theit database that means phone wasn't activated on TMO network, which means you're not gonna be able to unlock it through official unlock app.
I wonder if this phone unlockeble at all without using that unlock app.
Click to expand...
Click to collapse
Noway get it unlocked without using the app. That is why unlocking service is starting from 30$ up to 45$. After i got confirmation from my unlock provider, i run the app, permanent unlock, and then unlock successfull reboot phone.