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[Q] Beyond Bricked my infuse

Hey there, apologies in advance if I have submitted this thread in the wrong section. I really looked as hard as I could before posting.
Well I rooted my phone, got super user on there, then got clockworkmod red, and then attempted to put the ice cream sandwich mod on my phone, thats where everything went sour. Phone would not go past screen that says samsung. I tried a few times to get it to go past that point, and just nothing. I then attempted to use odin to have my phone put back, but now I cannot even get the phone to open up clockworkmod.
To put it very simply. The only thing I have access to now is the download option (holding both volume up and down while inserting the usb cable from the computer) I have searched the internet high and low for something to run through odin to put my phone back to the way it was. I keep coming up with dead links and long dead downloads. I was able to use the gtg ultimate unbrick, but all that managed to accomplish was to have my phone say at&t instead of rogers.
Im still at the screen that says samsung, with no access to a recovery menu at this point. I only have the download option.
Can anyone help me salvage my phone?
edit: I appear to have been able to reput clockworkmod back on the phone with odin. Thats all I have been able to do.

When flashing any ics Rom/port from.gingerbread/red recovery you will need to double flash...I'm seeing a lot of people.with bricks lately and I think the problem is they are not reading enough before flashing ics...
So you have cwm correct? Boot into cwm by holding volume up down and power button. If you have no roms hen go to mounts and storage and mount USB then plug it into the pc and copy over the Rom...if its gingerbread Rom.just one flash...if its ics then flash, you will get stuck on Samsung screen so boot back into cwm...you will either boot into a blue or some distorted rainbowy cwm...just reflash he Rom
If you can't do that...then idk what else to do as I don't know much about rogers phones and what is and isn't compatible with them...but u would suggest qksters heimdal one click back to stock uclb3...its always worked for me...but not sure if it will work with rogers...
Sent from my HTC PH39100 using XDA

Mytheos said:
Hey there, apologies in advance if I have submitted this thread in the wrong section. I really looked as hard as I could before posting.
Well I rooted my phone, got super user on there, then got clockworkmod red, and then attempted to put the ice cream sandwich mod on my phone, thats where everything went sour. Phone would not go past screen that says samsung. I tried a few times to get it to go past that point, and just nothing. I then attempted to use odin to have my phone put back, but now I cannot even get the phone to open up clockworkmod.
To put it very simply. The only thing I have access to now is the download option (holding both volume up and down while inserting the usb cable from the computer) I have searched the internet high and low for something to run through odin to put my phone back to the way it was. I keep coming up with dead links and long dead downloads. I was able to use the gtg ultimate unbrick, but all that managed to accomplish was to have my phone say at&t instead of rogers.
Im still at the screen that says samsung, with no access to a recovery menu at this point. I only have the download option.
Can anyone help me salvage my phone?
edit: I appear to have been able to reput clockworkmod back on the phone with odin. Thats all I have been able to do.
Click to expand...
Click to collapse
If u can get to dl ur fine
Sent from my SAMSUNG-SGH-I717 using xda premium

http://forum.xda-developers.com/showthread.php?t=1331381
Use this link/program from download mode to get to stock 2.3.6.

Wait, if you can get to download mode, you can reflash JScott's option C from here, then get into CWM red, flash the ICS of your choice, reboot into CWM blue (press and hold vol up/vol dn/power 5 seconds when stuck at sammy screen), wipe data/cache/dalvik, reboot and you should have ICS.
I understand that some people will never get "it", but reading the entire post for flashing/modding firmware is a MUST.

[Q] volume down wont recognize phone. am i SOL?

Hello and thanks in advance, FIRST THINGS FIRST I have searched and have spent close to 48 hours reading and attempting to resolve this through KDZ_UPD and Reflashing CM7. Im having trouble with my phone trying to reflash the V21E baseband using KDZ. When i launch KDZ software update it only looks on port 1 and 2 then I get the "Phone Was Not Found" error. I powered off one day and pulled the battery then reset to find the "No Service" and ? for my battery. I was using CM7 for about Two months prior without any problems when this happened. Now i am currently back to stock 2.3.3 with stock recovery. From what i understand when i hold both volume buttons i should see three items pop up in my device manager however i only see nvidia usb boot recovery yada yada yada.... and that is only when i hold both volume buttons. While holding the volume down button it goes into S/W update but nothing in device manager ...... does this mean its bricked (I know some people say its not possible but not possible bad luck runs in the family) and if not how would i go about getting it to connect?
P.S. I have tried several different machines some xp pro(and a vm) and some win 7 ultimate, and several different cables on each...
Please help and offer some advise before i loose my marbles!
Thanks in advance

Also if this is in the wrong place i apologize i didn't want to resurrect an obsolete thread.

for ****s and giggles, click on the "show hidden hardware" checkmark within the device manager. Maybe there are borked and need to be removed / reinstalled on the XP install?

New2my8125 said:
for ****s and giggles, click on the "show hidden hardware" checkmark within the device manager. Maybe there are borked and need to be removed / reinstalled on the XP install?
Click to expand...
Click to collapse
Nothing there out of the usual... thanks for the quick reply. do you think I'm bricked?

Ok so i had somewhat of a breakthrough... i connected my phone and it found the lg port 4 under device manager.
So i started KDZ then about half way through it disconnected...... sending a bunch of authentication errors and corrupting my V21E_00.kdz file...
now it wont connect through any cables i try.... any thoughts?

For readers with input I am in a similar situation but am getting the bootloader up and LG logo but am also unable to enter recovery... so advice pertaining to the OP prior to the device going link dead is also valuable and sought after.
Sent from my SGH-T959V using xda premium

Ok for reasons unknown i had a brilliant idea which worked..
I had an mp3 player years ago that for some reason i would not connect to the computer unless (dont ask me why) I would put it in the fridge or freezer for a few minutes.
Anyways i figured id try this and it worked. all 3 devices in device manager popped up, set the cpu priority for KDZ to high and flashed the baseband!
Booted up, just fine however, i reboot the device and now i am in the same boat with the no service. going to try to flash cm7 and see if anythings different...

Ok so i flashed cm7 and the baseband worked on first boot up but after restart it was unknown again..
Can anyone confirm this is probably hardware?
Thanks!

Pantech Burst Bricked HELP!!!

I recently picked up a Pantech Burst phone from At&t, and upgraded to ICS. I then proceeded to root the phone using the prestoroot.img method and it worked. Everything was running dandy until I got the VM Heap tool app and(stupidly) set the vm heap to 52m and attempted to reboot... It failed and all I got was a loop of boot up animations. I tried several times to reboot, and then tried to boot to recovery mode and factory reset. That worked, but it STILL didnt reboot..! I dont have a backup, and whenever i try to " Install update from external storage", it just fails over and over again. I found thestock firmware and downloaded it to my external sd card and install(still to no success). Im only 13 and cant afford a new phone! PLEASE SOMEONE HEEEELLLLPPPPPP!!!!!!!!!!!!!

Use P9070_Download_Tool_v3.3.zip and flash PRESTO_BIN_JUUS09032012_TP20_user using this method http://forum.xda-developers.com/showthread.php?p=28602800#post28602800. You might find other answers in that same thread Pantech Burst Essentials.

I love you!!!!!!!
dvinelord said:
use p9070_download_tool_v3.3.zip and flash presto_bin_juus09032012_tp20_user using this method http://forum.xda-developers.com/showthread.php?p=28602800#post28602800. You might find other answers in that same thread pantech burst essentials.
Click to expand...
Click to collapse
it workkeed!!!!!:d

DvineLord said:
Use P9070_Download_Tool_v3.3.zip and flash PRESTO_BIN_JUUS09032012_TP20_user using this method http://forum.xda-developers.com/showthread.php?p=28602800#post28602800. You might find other answers in that same thread Pantech Burst Essentials.
Click to expand...
Click to collapse
I bricked my phone few days back doing restore from CWM 6 downloeded online from ROM manager,
I wiped cache dalvik etc & rebooted, I could see the Tap the android screen then suddenly blank now it wont start
I get QHSUSB_dload in PC device manager any way out
I tried this method but I dont get the download button to click it remains greyed out.
Is there any driver for QHSUSB_dload?
Or do I have no hope at the moment or in near future?

just don`t use ROM manager for installing recovery . usually the result is bricked phone

Yah, i remember a fastboot brick i got from rom manager (LG Optimud ME)
Sent from a 2.8 inch screen

I also just bricked my Pantech Burst the same way...using ROM Manager. Is there a way to fix this or am I out of luck? I did try the method posted at the top of this thread. It just gets locked in the S/W Upgrading screen. Any help will be greatly appreciated.

I'm too in same situation.....i tried it updating via Pantech OS Upgrade tool......it updates successfully but doesnot bootup....
and now it shows some S/W Upgrading with red colour background
plz help me out:crying::crying::crying::crying::crying:

coolamjadkhan said:
I'm too in same situation.....i tried it updating via Pantech OS Upgrade tool......it updates successfully but doesnot bootup....
and now it shows some S/W Upgrading with red colour background
plz help me out:crying::crying::crying::crying::crying:
Click to expand...
Click to collapse
Mine did not upgrade successfully, but I have the exact same problem. On day three of waiting for a callback from Pantech on the issue. They are supposedly talking to the techs in Korea about it.

Maybe solved!
tajlund said:
Mine did not upgrade successfully, but I have the exact same problem. On day three of waiting for a callback from Pantech on the issue. They are supposedly talking to the techs in Korea about it.
Click to expand...
Click to collapse
Don't know if this is going to help, but I had the problem (as I described) red S/W Upgrading and couldn't do anything. Well, after about two weeks of sitting with the battery out, I decided to redownload and rerun the Pantech update app, and lo and behold, it fixed my phone. It also installed a more up to date version of Android 4.0, I went from 4.01 to 4.04.
This is after running the updater a good 30 or so times the past two weeks hoping for anything to work, now today, bam, it works fine.
I would recommend anyone in this situation give the most recent updater a try, it may solve your problem.

need help with my burst!!!!!
Hey! i have a pantech burst and i love it! but i had to reset it and now it wont work. my exhusband root it a few months ago....and he deleted the keyboard and the launcher..... so.... when i turn it on i cant do anything cause i cant write .... and if i skip the android start menu i cant see anything cause i dont have a launcher.... please someone help! what can i do?

:crying: Bricked my phone total unable start. any hardware diagnostic tool or manual reset button.
please help urgently

needhelppantech said:
Hey! i have a pantech burst and i love it! but i had to reset it and now it wont work. my exhusband root it a few months ago....and he deleted the keyboard and the launcher..... so.... when i turn it on i cant do anything cause i cant write .... and if i skip the android start menu i cant see anything cause i dont have a launcher.... please someone help! what can i do?
Click to expand...
Click to collapse
would you like to sell it cheaper rate???

Bricked Pantech Burst Stuck in S/W Downloading Mode and completely wiped ...
Ok I am having a similar issue guys. Last night I had to wipe my phone because it was overly full and I switched providers and the phone had become unusable. I tried using clockworkmod to do this and it wiped everything ( including clockworkmod. ) Now I only get a S/W Upgrading screen with a red box. I tried using the pantech download tool and the PANTECH_PRESTO_BIN_JUUS03122012.pdl file. It did appear that it was installing it but then it became stuck at the very very very end of things. I basically had to take the battery out to do anything at all as I had left the phone on all night to download the pdl file but without any luck.
When I reboot the phone it had the S/W Upgrading mode with the red screen. I've tried all of the different key combinations on the pantech burst etc volume up + volume down and power, volume down + power, volume up + power. None of these things will reboot the phone.
I am hoping I can use the pantech download tool to install a different pdl instead and possibly get it working that way. I know that when the phone is off if I plug it into usb then the screen lights up on it with the S/W Upgrading screen and the red box. If I press the power button or any other combinations of buttons + the power button it also does this. It literally will not do anything else.
I cannot use pantech pc suite because the phone originally was so unusable I could not put the android apk file on the phone even though I have it on my laptop.
I tried using adb and fastboot and it will not even find my device through ANY usb port on the laptop. I've tried deleting and reinstalling the drivers over and over. The only thing I know to do is reboot afterward and hopefully it will find my phone on usb with adb. If I can just get to a bootloader or flash functional firmware onto this phone I think I could get it working but I do not know enough about the pantech burst to try physically jumping anything on it in order to hard reset it.
So my only options right now look like maybe get a different pdl, possibly reboot and the drivers may find my phone, or JTAG this thing.
I can't put it in usb debugging mode because it won't boot. Since adb does not even find the device as being attached it seems as if this phone should be operating in a different port mode or something to make it visible. I could be wrong but I am hoping that rebooting fixes the driver issue and makes the phone visible.
I tried PDAnet also and once again it does not work because it cannot find the device. This could be a usb cable issue I suppose but I only have this particular cable I am pretty sure
I might try another cable as well...
Any other ideas ? Am I going to have to JTAG this thing or should it be fixable using the download tool and a different pdl ? Or do I need to find another way to completely wipe the phone first and THEN use the download tool with the pdl file ?
It does get a bit confusing with so many mods, roms, and methods to recover android phones. If I can get the phone to boot then I can reload my backups and all should be well. I do need this phone for business purposes also. Any ideas guys ?
PS> I am also pretty decent with linux distros like arch or ubuntu so I would like to also know if it would just be better to do this in linux and possibly use linux to manually switch the phone to a different device mode to make it visible in the instance of there being nothing wrong with the drivers.
Thanks for any ideas or suggestions ...

UPDATE - progress ???
dsull1981 said:
Ok I am having a similar issue guys. Last night I had to wipe my phone because it was overly full and I switched providers and the phone had become unusable. I tried using clockworkmod to do this and it wiped everything ( including clockworkmod. ) Now I only get a S/W Upgrading screen with a red box. I tried using the pantech download tool and the PANTECH_PRESTO_BIN_JUUS03122012.pdl file. It did appear that it was installing it but then it became stuck at the very very very end of things. I basically had to take the battery out to do anything at all as I had left the phone on all night to download the pdl file but without any luck.
When I reboot the phone it had the S/W Upgrading mode with the red screen. I've tried all of the different key combinations on the pantech burst etc volume up + volume down and power, volume down + power, volume up + power. None of these things will reboot the phone.
I am hoping I can use the pantech download tool to install a different pdl instead and possibly get it working that way. I know that when the phone is off if I plug it into usb then the screen lights up on it with the S/W Upgrading screen and the red box. If I press the power button or any other combinations of buttons + the power button it also does this. It literally will not do anything else.
I cannot use pantech pc suite because the phone originally was so unusable I could not put the android apk file on the phone even though I have it on my laptop.
I tried using adb and fastboot and it will not even find my device through ANY usb port on the laptop. I've tried deleting and reinstalling the drivers over and over. The only thing I know to do is reboot afterward and hopefully it will find my phone on usb with adb. If I can just get to a bootloader or flash functional firmware onto this phone I think I could get it working but I do not know enough about the pantech burst to try physically jumping anything on it in order to hard reset it.
So my only options right now look like maybe get a different pdl, possibly reboot and the drivers may find my phone, or JTAG this thing.
I can't put it in usb debugging mode because it won't boot. Since adb does not even find the device as being attached it seems as if this phone should be operating in a different port mode or something to make it visible. I could be wrong but I am hoping that rebooting fixes the driver issue and makes the phone visible.
I tried PDAnet also and once again it does not work because it cannot find the device. This could be a usb cable issue I suppose but I only have this particular cable I am pretty sure
I might try another cable as well...
Any other ideas ? Am I going to have to JTAG this thing or should it be fixable using the download tool and a different pdl ? Or do I need to find another way to completely wipe the phone first and THEN use the download tool with the pdl file ?
It does get a bit confusing with so many mods, roms, and methods to recover android phones. If I can get the phone to boot then I can reload my backups and all should be well. I do need this phone for business purposes also. Any ideas guys ?
PS> I am also pretty decent with linux distros like arch or ubuntu so I would like to also know if it would just be better to do this in linux and possibly use linux to manually switch the phone to a different device mode to make it visible in the instance of there being nothing wrong with the drivers.
Thanks for any ideas or suggestions ...
Click to expand...
Click to collapse
--------------------------------------------------------------------------
OK quick update, I found the pantech burst upgrade tool and the burst-hack.cmd script
I managed to successfully find my phone with the upgrade tool and it completely ran its course and I am guessing it installed Ice Cream Sandwich.
My new problem is that the phone goes to the pantech logo boot screen if I plug the phone into usb but that is all it will do. If I unplug the phone and try to get into S/W Upgrade mode again or power it on it will not do anything at all. Basically the display only comes on when plugged in at this point so I am wondering if the battery is even charged or if it will charge. I read somewhere ( in the gizmolord forum ) that a guy had the same issue as me and he ran this tool for his pantech burst and then left the battery out for 2 weeks and tried to power it back on and it worked for him.
Is it possible that I just need to power the device down completely and let it completely discharge before it will reboot or is this thing bricked ?
I am thinking that either the battery needs to charge, or the phone needs to discharge and power down completely, or the phone could be bricked. I have a feeling it is not bricked because the update tool said everything was successful and no errors or anything.
I will try leaving the battery out for awhile and letting the phone discharge on its own and see what kind of results I get. I would think that 16 - 24 hours would be sufficient. Any ideas ?
---------------------------------------------------------------------------------------------------------------------
Ok so I did a bit more digging and research and found out that the culprit is most likely the poorly designed charging circuit in the pantech phones. I found a tech blog called Mikes Techblog where he shows how to solve this on a pantech jest phone with the same issue. The problem is that the battery is 3.7v and is currently reading 2.8v on the volt meter. The phone will not even attempt to charge until 3.7v is available on the battery because of how the charge circuit is designed. I am going to try the usb cable trick and usb adapter and see if I can monitor its progress with the voltmeter and get it back up to 3.7 volts. After this it should allow me to charge it normally and should boot just fine. It is showing the pantech logo which tells me that the firmware is there and isn't buzzing or doing anything else weird so more than likely this is related to the battery and not having enough of a charge when running the official upgrade tool. This problem probably had already existed prior running the update tool and is why the S/W Upgrading screen only would come up AFTER being plugged into a power source and would disappear immediately. If the battery had any charge whatsoever and if the phone could see it then I would see a screen that tells me to plug my phone in and charge it. I am thinking this is solved but will only know after I charge the battery. From what I've been reading in comments from others the battery issue is prevalent on many different pantech phones including the burst model. Other people with the pantech burst have said in comments on Mike's blog that this made their phone boot right up and said that this was EXACTLY the issue. Perhaps the best way to use these pantech phones is to never ever let them fully discharge the battery.

[Q] HELP!Triumph vibrating constantly after trying to install Clockwork mod

From what i've been hearing- I should ditch my triumph and maybe get a samsung gallaxy2 prepaid. Until i have $ for that i thought I'd try the cygen mod.
My phone was already rooted. I tried to put on clockwork as instructed on various forums.when igot to the part about swpping the recovery image when i tried to boot into cw ( pressing power vlume up and down) all it does is vibrate with a black screen. I have to take battery out to stop it.
Then i realized I already had clockwork on the phone i forgot i had downloaded ROM manager( with the derbyhat clockwork orange eye logo) long ago.
When i plug the phone back up to computer i still get the mobile drive so is it still in download mode?
I tried : making sure my battery is charged
re-downloading various recovery images and swapping
taking the .img off the file before unplugging
making sure there no space before the word recovery
When i try and ress power and volume down the phone does nothing
when i press just power it just vibrates continuous black screen
when i press all buttons at once it just vibrates continuous
how do I get my phone back the way it was before i tried this or make this clockwork work? I've been searching on the net all day and can't really find a clear straight answer. I found some leads but the links were old and broken. I feel like a cat chasing my tail!
Also someone recommended reformatting the mobile drive so i did that and now there is nothing in that file except the new recovery img i tried to put there. No boot img or eetc. didi I make things worse??
I really need help now cuz I have no phone that works- I am constantly worried my kid might need to call me from camp and can't reach me!!
If you have a fix could you please explain it simply so a newbie or child could understand? i am not a developer or anything. Just a girl try ing to get her phone back working.
Thanx in advance !:crying:

Problem Solved
I ended up reformatting my mobile drive since i had also accidentally wiped out all the files. Then i found a link for all the files that were missing on another forum and i reinstalled everything. then i tried to boot my phone. it still did not work so i plugged the phone into a wall charger and then tried to power on and it worked.( the battery was dead). my phone was back to normal intact! :victory:

Same problem
My phone has the same problem as yours .I have been trying fo a week on multiple forums to find an answer with no success. I see someone replied to you about reformatting ,but as far as I know that would require the phone to function well enough to get into a mode of some kind . Please if you don't mind would you drop me an email ([email protected]) if you come up with a solution . It is making me crazy, LOL ..If I find a fix for this I will contact you here or you can send me contact info and I will email you : Thanks ,my name is Paul
cali777 said:
From what i've been hearing- I should ditch my triumph and maybe get a samsung gallaxy2 prepaid. Until i have $ for that i thought I'd try the cygen mod.
My phone was already rooted. I tried to put on clockwork as instructed on various forums.when igot to the part about swpping the recovery image when i tried to boot into cw ( pressing power vlume up and down) all it does is vibrate with a black screen. I have to take battery out to stop it.
Then i realized I already had clockwork on the phone i forgot i had downloaded ROM manager( with the derbyhat clockwork orange eye logo) long ago.
When i plug the phone back up to computer i still get the mobile drive so is it still in download mode?
I tried : making sure my battery is charged
re-downloading various recovery images and swapping
taking the .img off the file before unplugging
making sure there no space before the word recovery
When i try and ress power and volume down the phone does nothing
when i press just power it just vibrates continuous black screen
when i press all buttons at once it just vibrates continuous
how do I get my phone back the way it was before i tried this or make this clockwork work? I've been searching on the net all day and can't really find a clear straight answer. I found some leads but the links were old and broken. I feel like a cat chasing my tail!
Also someone recommended reformatting the mobile drive so i did that and now there is nothing in that file except the new recovery img i tried to put there. No boot img or eetc. didi I make things worse??
I really need help now cuz I have no phone that works- I am constantly worried my kid might need to call me from camp and can't reach me!!
If you have a fix could you please explain it simply so a newbie or child could understand? i am not a developer or anything. Just a girl try ing to get her phone back working.
Thanx in advance !:crying:
Click to expand...
Click to collapse

pcw13 said:
My phone has the same problem as yours .I have been trying fo a week on multiple forums to find an answer with no success. I see someone replied to you about reformatting ,but as far as I know that would require the phone to function well enough to get into a mode of some kind . Please if you don't mind would you drop me an email ([email protected]) if you come up with a solution . It is making me crazy, LOL ..If I find a fix for this I will contact you here or you can send me contact info and I will email you : Thanks ,my name is Paul
Click to expand...
Click to collapse
Well help hath arrived if you don't have it fixed already. I know XDA doesn't like it when we link to another site, but the Triumph guys normally hang out here: http://androidforums.com/triumph-all-things-root/ It's just more convenient for us. Honestly we were thinking about XDA due to XDA's excellent uptime (XDA is great, by the way) but AndroidForums stopped crashing years back so we stayed. Nothing against this site (I use both about equally) but we can continue the discussion here. Also, your fix lies here and don't read most of the first posts. The actual fix was from g60, and he kept a back up of Austrie's old files on his new server. The original link went dead, but you can find what you want here.

[Completed] [Q] HTC M8 Won't Switch On

This post doesn't seem to match others asked before.
I had a perfectly working rooted/rom'd HTC One (M8). Unfortunately, screen cracked so I sent it off to the insurer to sort. It came back looking great. However, I was now unable to access any of the internal storage. Everytime I tried to download a photo, voice clip or Mod Edit: removed mention of warez it would say 'unable to download', 'cannot save' or something along those lines.
I checked to see the device was still rooted. It was. Nevertheless, I perhaps in ignorance, ran through all the steps over again and spent 3.5 hrs doing so! I now have a wonderful adb file on my desktop and I was fiddling around doing fast reboots etc and trying to flash a customrom in the hope that this would fix the storage invisibility/lack of permissions. I tried fixing with busybox etc but I couldn't even install busybox as it didn't recognise that there was any internal storage whatsoever! I also could not load onto my storage (for the same reason!) the latest SuperSU zip to flash as a rom.
In the end, through fiddling about, I was able to find my old storage pack. It was all there and I located an old SuperSU from when I had previously rooted about 6 months ago (an old version now I assume). Flashed this and rebooted. I was still adb connected so ran a fastboot and chose to run the TeamWin Recovery Wipe (standard setting, not advanced).
When wiped, I tried to get my phone to turn back on thinking it would be factory reset and I could start again but now I literally cannot get my phone on!! It is plugged into the computer via USB (i've tried disconnecting it too) and no matter what I try I cannot get this phone to do anything now - it's just a black screen that doesn't look completely off if I look closely it looks like it is on somehow....? Tried holding down vol down and power - nothing. It has flatlined!
Any help PLEASE!!!!! ?????

Hi, thank you for using XDA Assist. The best place to get help is in your device's specific forum here, http://forum.xda-developers.com/htc-one-m8 To get help on your specific problem try asking here, http://forum.xda-developers.com/htc-one-m8/help/help-thread-htc-one-m8-questions-t2897783