[Q] Anyone have a crease in their screen? - AT&T, Rogers HTC One X, Telstra One XL

So I've had my HOX since it came out on AT&T and noticed this right away but didn't care enough to complain, but curiousity has gotten the best of me and I want to know how many other users have this...
About 1-1.25" down from the top of the screen I have a literal horizontal crease in the glass of my screen. It goes straight across and is really only noticeable when you look at reflections in the glass. You can kinda sorta feel it with your fingers. It doesn't pose any issue except an uber tiny warping effect if you use the screen as a mirror.
I'll post a picture when I get home and try to get a good angle on the screen so it's plainly obvious what I mean.
Edit: Actually...I'm not sure whether it's concave or convex...not that it really matters

None of mine ever had this. Sounds life a material defect.
Sent from my HTC One XL using xda premium

Here's the picture. You can see a distortion across the width of the screen.

I've seen similar defects in the international section. Get a replacement.

gunnyman said:
I've seen similar defects in the international section. Get a replacement.
Click to expand...
Click to collapse
It doesn't bother me enough to warrant me going and getting a replacement. Like I said, it doesn't affect the actual on-screen image, just the reflection off the surface of the glass.

stnguyen09 said:
It doesn't bother me enough to warrant me going and getting a replacement. Like I said, it doesn't affect the actual on-screen image, just the reflection off the surface of the glass.
Click to expand...
Click to collapse
The reason I'm saying replace it is the integrity of the glass might be compromised and possibly more prone to breakage.

Yeah although it doesn't matter right now it might become a problem in the future. Its best in my opinion just to get a replacement to prevent all that.

gunnyman said:
The reason I'm saying replace it is the integrity of the glass might be compromised and possibly more prone to breakage.
Click to expand...
Click to collapse
rohan32 said:
Yeah although it doesn't matter right now it might become a problem in the future. Its best in my opinion just to get a replacement to prevent all that.
Click to expand...
Click to collapse
Very good points

gunnyman said:
The reason I'm saying replace it is the integrity of the glass might be compromised and possibly more prone to breakage.
Click to expand...
Click to collapse
Smart man, I never would have thought about that.
Sent from my HTC One X using xda premium

_MetalHead_ said:
Smart man, I never would have thought about that.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
Any excuse that AT&T can use to deny a warranty claim, they will use.

gunnyman said:
Any excuse that AT&T can use to deny a warranty claim, they will use.
Click to expand...
Click to collapse
At least they're not checking for re-locked bootloaders in store
Sent from my HTC One X using xda premium

_MetalHead_ said:
At least they're not checking for re-locked bootloaders in store
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
and you should know

gunnyman said:
Any excuse that AT&T can use to deny a warranty claim, they will use.
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Click to collapse
Aren't you and metal on your 10th phone? Maybe people should just keep what they got instead of finding defects that arent really problems. OP said he didn't mind.
Sent from my HTC One X using xda premium

ECEXCURSION said:
Aren't you and metal on your 10th phone? Maybe people should just keep what they got instead of finding defects that arent really problems. OP said he didn't mind.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
Sorry but when you pay $600 for a phone, you want it to be perfect and shouldn't have to settle for less. Every device I returned had legitimate hardware defects.

I'll see how I feel in a few days before I make the decision to go get it replaced. I know the concern for breakage later on is perfectly valid, just gotta decide whether it's worth the trouble. I'm super careful with my phones. My old Captivate survived 2 years with nothing but normal wear on the back and 2 cracks on the top where the plastic was real thin (bad Samsung...)
Sent from my HTC One X using xda premium

Related

Any way to remove scratches from the screen?

I noticed a very tiny scratch on the edge of my screen, and I was wondering what the best way to remove it would be. Does anyone have any personal success stories?
Sounds like an opportunity to make the situation worse, the only thing I could think of might be something that fills in scratches on eye glasses, I've seen something somewhere for that.
Sent from my HTC Sensation 4G using XDA Premium App
Try best buy. I was there yesterday looking for phone accessories for my sensation and I saw a scratch repair kit for lcd screens. Just ask for it.
brusko1972 said:
Try best buy. I was there yesterday looking for phone accessories for my sensation and I saw a scratch repair kit for lcd screens. Just ask for it.
Click to expand...
Click to collapse
Thanks for the tip! I'll have to check them out.
Sent from my HTC Sensation 4G
Take some vix chest rub and rub a little on the screen then wipe the excess away and it should look somewhat normal
Sent from my HTC Sensation 4G using Tapatalk
Or you could just apply a screen protector on it. Sometimes it hepls hiding the scratch.
Sent from my HTC Sensation 4G using XDA Premium App
Do NOT under any circumstance use an "LCD Polishing Kit" on a capacitive touch screen. You can literally polish away the capacitive layer on the glass, rendering the screen incapable of detecting a touch. Hide it, or order a new screen online.
TheBiles said:
I noticed a very tiny scratch on the edge of my screen, and I was wondering what the best way to remove it would be. Does anyone have any personal success stories?
Click to expand...
Click to collapse
Get rid of it by getting a new phone. I'm assuming it's still under warranty.
Sent from my HTC Sensation 4G using XDA Premium App
If you are in the us then you have a 1 year warranty take advantage of it.
Sent from my HTC Sensation 4G using XDA App
chrisizzle492 said:
If you are in the us then you have a 1 year warranty take advantage of it.
Sent from my HTC Sensation 4G using XDA App
Click to expand...
Click to collapse
Through who? HTC?
chrisizzle492 said:
If you are in the us then you have a 1 year warranty take advantage of it.
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Click to collapse
And you wonder why manufacturers take so long with warranty claims... submitting because you scratched your screen?! LOL
ImWarped said:
And you wonder why manufacturers take so long with warranty claims... submitting because you scratched your screen?! LOL
Click to expand...
Click to collapse
I wouldn't burn my warranty just for that. I'd probably wait until I was about to sell the phone then brick it to get a fresh one.

check your bottom corners

On the bottom left of my phone I can push down and there's some give along with a click sound. Anybody else? My inspire did this too and I exchanged it.
Sent from my HTC One X using xda premium
my two day old one x does this only in the lower right. I think this is mostly due to the design and will happen sooner or later, it did not the first day.
randyspants said:
my two day old one x does this only in the lower right. I think this is mostly due to the design and will happen sooner or later, it did not the first day.
Click to expand...
Click to collapse
Yeah my bottom right does this as well... But the case covers it up
Sent from my HTC One X using Tapatalk 2
Are all HTC phones like this? That bugged the crap out of me. Considering the hox
Sent from my SGH-I777 using xda premium
So exchange or wait for it to get worse?
Sent from my HTC One X using xda premium
gunnyman said:
So exchange or wait for it to get worse?
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
Or just ignore it and enjoy your phone. Does it do it during normal use, or just after you pressed hard on the corners because the OP told you to?
If it moves and makes a noise every time you TOUCH your screen during normal use, I would say it's an issue. If you have to force it by pressing hard, I wouldn't worry about it. Basically did you notice it before the OP brought it up?
It's really not a big deal or even noticeable unless you actually look for an issue...plus the case covers it up...and if you are concerned about something like this, you ought to be using a case anyways, ha.
I'm the op . It was really bad on my inspire. Touching the menu button made the phone click. If they all do it I'm not going to worry about it
Sent from my HTC One X using xda premium
gunnyman said:
So exchange or wait for it to get worse?
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
If its annoying you then replace it, you just run the gamble of having some other issue that people are having. I personally think because of how hard I usually am to my phones and because I don't use a case this thing is going to be creaking and making all kinds of sounds in no time so I just wont care about it now.
Its like your first brand new car HAS to be perfect and you take it back for every rattle or squeak, by the 4th or 5th you think of it more as a tool that serves a function in your life and the squeaks and rattles don't take priority.
A brand new, freshly delivered, white hox and an equally new gray hox. Neither one has banding,.light bleed or squeaky corners. My squeaky inspire was horrible. And yesterday the volume rocker decided to fall off of the inspire as well.
Sent from my HTC One X using xda premium
Lol I noticed this earlier and didn't think much of it. Definitely creaking. Not sure if worth an exchange tho.
Sent from my HTC One X using XDA
Welcome to XDA, where we probe our phones until we find a issue. Lol. Mine doesn't do it unless I go hulk on the corner, which I will never do under normal use. So it's fine to me.
No problems here
Sent from my HTC One X using xda premium
Can't speak for the OP, but I think some people are intentionally looking for problems with the phone. i.e. doing things that wouldn't occur during normal operation, such as pushing down on the screen edges.
So far my phone hasn't had a single issue.
i dont push down hard on the buttons so i dont know
Mine has some give but no sound. Nothing i would've noticed if the op had never brought it up
Sent from my HTC One X using xda premium
S8B said:
Can't speak for the OP, but I think some people are intentionally looking for problems with the phone. i.e. doing things that wouldn't occur during normal operation, such as pushing down on the screen edges.
So far my phone hasn't had a single issue.
Click to expand...
Click to collapse
I looked for it on this phone because, like dust under the screen, it seems to follow HTC around from device to device.
I'm not one to freak out over little stuff like this, but I just wanted to get the info out there in case it wasn't an isolated incident/defect on MY device.
I'm having the same issue on the bottom left corner. It started to randomly make a clicking noise and then I found this topic. I'm glad to know I'm not the only one but I would rather have a perfect phone!!
I've also noticed the small gap in the lower left allows a little bit of light out so out looks like the seal isn't perfect, hence the clicking too I guess.
I would return it to HTC but after reading other people's posts, it's likely that I could just get another bad one.
Sigh. £400 and it still has issues.
The bottom left of my HTC One X has a little give but I dont think its anything major that should be taken very seriously
gunnyman said:
On the bottom left of my phone I can push down and there's some give along with a click sound. Anybody else? My inspire did this too and I exchanged it.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
Ballistic case FTW !
Sent from my HOXXL ...
got A-dEv ??
www.android-dev.us

HTC Warranty question

Having a couple small issues with my HTC One X (att).
WiFi is a little buggy, so I figured I'd call ATT and have them send me.a.refurb for a warranty swap out.
Here's the problem: I dropped my.phone with no case on it, and there is a small, but deep ding on the top.corner.of.the phone. Nowhere near the screen. The damage is purely cosmetic. The rest of the phone is undamaged.
Will they void my warranty for physical damage from this?
Shouldn't be an issue, can you post a pic? HTC knows about the WiFi and has owned up to it, so I think they are trying to make people happy with the issue.
Sent from my HTC One X using XDA
c5satellite2 said:
Shouldn't be an issue, can you post a pic? HTC knows about the WiFi and has owned up to it, so I think they are trying to make people happy with the issue.
Sent from my HTC One X using XDA
Click to expand...
Click to collapse
It's a somewhat deep surface gouge on the top left corner. Now that I have a case on, you can't even see it. It's maybe a quarter of the size of the front camera. It's probably pretty obvious that happened from a drop.
I think you will be fine if it is just cosmetic. Only one way to find out.
Sent from my HTC One X using XDA
roscoejackson said:
Will they void my warranty for physical damage from this?
Click to expand...
Click to collapse
As long as the physical damage didn't create the hardware problem (or can be reasonably argued it did) you should be OK. I dropped an Acer Liquid once, and the small scratch didn't seem like much, but the impact blew the Wifi and Bluetooth radio.
Just Be polite. Warranty coverage is like insurance. Give them reason to refute your case... They will.
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
Bump
Probably not.
Bump

So is there no place to buy an Otterbox anymore?

Maybe I'm just blind, but I've been unable to find a place...
Just got an insurance replacement and I need to get a new case because I broken my old one. Had the Seidio case, and I liked it, but debating on trying out the Otterbox.... I wish I could find some high quality pictures of it though. I remember seeing a page somewhere that compared the two in ultra high quality but cannot seem to find it either..
joshts0 said:
Maybe I'm just blind, but I've been unable to find a place...
Just got an insurance replacement and I need to get a new case because I broken my old one. Had the Seidio case, and I liked it, but debating on trying out the Otterbox.... I wish I could find some high quality pictures of it though. I remember seeing a page somewhere that compared the two in ultra high quality but cannot seem to find it either..
Click to expand...
Click to collapse
they discontinued it from what i believe it had a crappy design, quality, and terrible reviews.
XxLostSoulxX said:
they discontinued it from what i believe it had a crappy design, quality, and terrible reviews.
Click to expand...
Click to collapse
No it didn't.
Sent from my SPH-D700 CM9 4.0.4
Zeinzu said:
No it didn't.
Sent from my SPH-D700 CM9 4.0.4
Click to expand...
Click to collapse
http://reviews.otterbox.com/8831/SAM4-EPIC4/samsung-epic-4g-commuter-series-case-reviews/reviews.htm
take a look for yourself alot of more bad reviews than good.
Not to mention they dont have it even on their website only one that pops up is the Epic 4G Touch
XxLostSoulxX said:
http://reviews.otterbox.com/8831/SAM4-EPIC4/samsung-epic-4g-commuter-series-case-reviews/reviews.htm
take a look for yourself alot of more bad reviews than good.
Not to mention they dont have it even on their website only one that pops up is the Epic 4G Touch
Click to expand...
Click to collapse
http://www.amazon.com/gp/aw/d/B004QLXE3Y Amazon's reviews beg to differ.
And did you actually own one or are you just speaking out your ass like you always do about something you don't have any experience with? I owned one. It was a fantastic case. It took one hell of a beating from me and others before it finally broke after a year, and I seriously mean one hell of a beating.
My phone is still in mint condition when it should be shattered in pieces many times over thanks to that case.
Also there you go OP. If you want to get one.
Sent from my SPH-D700 CM9 4.0.4
123123123
Zeinzu said:
http://www.amazon.com/gp/aw/d/B004QLXE3Y Amazon's reviews beg to differ.
And did you actually own one or are you just speaking out your ass like you always do about something you don't have any experience with? I owned one. It was a fantastic case. It took one hell of a beating from me and others before it finally broke after a year, and I seriously mean one hell of a beating.
My phone is still in mint condition when it should be shattered in pieces many times over thanks to that case.
Also there you go OP. If you want to get one.
Sent from my SPH-D700 CM9 4.0.4
Click to expand...
Click to collapse
I have used one before not personally on my epic but my friends has one and i thought it was okay but his screen did however crack from falling. it had lasted about 3 months and took a good beating as well. but i have used other cases and have worked a little better is all. im not saying their GOD awful but just more of a Hit & Miss.
Zeinzu said:
http://www.amazon.com/gp/aw/d/B004QLXE3Y Amazon's reviews beg to differ.
And did you actually own one or are you just speaking out your ass like you always do about something you don't have any experience with? I owned one. It was a fantastic case. It took one hell of a beating from me and others before it finally broke after a year, and I seriously mean one hell of a beating.
My phone is still in mint condition when it should be shattered in pieces many times over thanks to that case.
Also there you go OP. If you want to get one.
Sent from my SPH-D700 CM9 4.0.4
Click to expand...
Click to collapse
Unfortunately it is out of stock there
:-\
Sent from my SPH-D700 CM9 4.0.4
It's not the giant ass Otter case, but still has the Otter brand name.
http://www.shopandroid.com/otterbox-commuter-series-case/4A54A8036.htm
nikon120 said:
It's not the giant ass Otter case, but still has the Otter brand name.
http://www.shopandroid.com/otterbox-commuter-series-case/4A54A8036.htm
Click to expand...
Click to collapse
that is the only case for the Epic 4G its not giant because its not an iPhone lol
XxLostSoulxX said:
that is the only case for the Epic 4G its not giant because its not an iPhone lol
Click to expand...
Click to collapse
The Droid X has the giant ass Otter case. I'd imagine any popular, non-slider phone would have the giant version.
The OG Evo also has the huge one.
Sent from my SPH-D700 using Tapatalk 2
jeffreyjicha said:
The OG Evo also has the huge one.
Sent from my SPH-D700 using Tapatalk 2
Click to expand...
Click to collapse
OK I see why now take a look at the epic its curvature versus the Evo and Droidx.
Sent from my Nexus S 4G using xda premium
XxLostSoulxX said:
OK I see why now take a look at the epic its curvature versus the Evo and Droidx.
Sent from my Nexus S 4G using xda premium
Click to expand...
Click to collapse
True story.
Sent from my SPH-D700 using Tapatalk 2
I owned one and sold many. It was sturdy, but the way it locked onto the phone kind of sucked. It could pop right off and it was the sliding mechanism of the phone that made it a 2 piece. There's solid no keyboard phones have a advantage with sturdier cases.
I wouldn't even bother...the case is such crap...the prongs on the upper case, pulled two of my keys clean off my keyboard...which was a common issue that I didn't hear about until "after" it was purchased. The only way to prevent this was to file the prongs off, which in turn made the upper case unsecure...such a tool of a case
Sent from my SPH-D700 using xda app-developers app
JuiceTheKidd said:
I wouldn't even bother...the case is such crap...the prongs on the upper case, pulled two of my keys clean off my keyboard...which was a common issue that I didn't hear about until "after" it was purchased. The only way to prevent this was to file the prongs off, which in turn made the upper case unsecure...such a tool of a case
Sent from my SPH-D700 using xda app-developers app
Click to expand...
Click to collapse
"The only way to prevent it" and yet it never happened to me.
Sent from my SPH-D700 CM9 RC2 ANDROID 4.0.4
casesinthebox said:
I want buy an otterbox case.
Click to expand...
Click to collapse
Are u Russian? I know I'm not the best when it comes to grammar because I simply think to fast when typing.
Sent from my SPH-D700 using xda premium
XxLostSoulxX said:
Are u Russian? I know I'm not the best when it comes to grammar because I simply think to fast when typing.
Sent from my SPH-D700 using xda premium
Click to expand...
Click to collapse
You are the last person in the world who should ever play grammar police.
Sent from my SPH-D700 CM9 RC2 ANDROID 4.0.4

Screen replacement

i just got my screen replacement for my phone and it didnt come with any adhesive, should i see how it feels without the adhesive or just send it in to HTC to fix it
i have been watching a lot of teardowns and they are saying there is no way to replace just the glass, you have to purchase a whole new LCD, but they are selling just screens on ebay so i dont know if it will work
slojko said:
i have been watching a lot of teardowns and they are saying there is no way to replace just the glass, you have to purchase a whole new LCD, but they are selling just screens on ebay so i dont know if it will work
Click to expand...
Click to collapse
They are selling lcd+digitizer..
Sent from my HTC One X using XDA
Just use your own adhesive
Sent from my SGH-T999 using xda premium
arnelolavides said:
They are selling lcd+digitizer..
Sent from my HTC One X using XDA
Click to expand...
Click to collapse
i know they are also selling that but why would they just be selling the glass as well?
Android_Monsters said:
Just use your own adhesive
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
have you replaced your screen? there is no guide on how to replace JUST the digitzer without breaking the LCD
slojko said:
i know they are also selling that but why would they just be selling the glass as well?
Click to expand...
Click to collapse
To make money anyway they can?
Sent from my HTC One X using xda app-developers app
slojko said:
i know they are also selling that but why would they just be selling the glass as well?
Click to expand...
Click to collapse
I don't know but by the looks of our hoX..its difficult to separate the glass from the digitizer..i tried it with my friend's HoX and i already tried heating it but it wouldn't separate..
Sent from my HTC One X using XDA
it is extremely difficult if not impossible to separate the glass from the lcd on our screens unfortunately without damaging one or both of the components. Don't get me wrong, I've seen it been done, but it's very risky. I also dont advise using just any adhesive when dealing with our phones. use the suggested 3m adhesive when replacing the lcd+screen, I think its fairly cheap now. I used some crazy glue I bought at the store and it turned out damaging my screen a bit, so a small strip across the screen didn't recognize touch, which was very annoying. Gonna be replacing it again very soon.

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