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There were reports of OPOs and OPPO Find 7a-s with yellowish screens. Could OPO owners or others with information clarify if the problem still exists?
Thanks.
Edit: Ok, there is some info from an owner.
The display doesnt have a yellow tint and furthermore you can customize the display using different presets (standard, vivid, custom hue/tint mode etc) but out of the box there is no yellowness on the display (i.e. the hardware display looks great)
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https://forums.oneplus.net/threads/...houghts-impressions.38274/page-2#post-1728838
Also, his video thoughts on the phone. this is the deepest view on OPO's sound quality I have seen.
https://www.youtube.com/watch?v=fqpAON_ao6g
Hi,
I received mine yesterday and I have a yellow tint at the bottom of the screen. There are also others who have this issue.
E.g.: http://forums.oneplus.net/threads/oneplus-one-experience-day-one.36937/
Look at the three pictures at the bottom of the first post. You also see some shadow effects at the bottom which I also have. I posted a pic as well in the same thread:
http://forums.oneplus.net/threads/oneplus-one-experience-day-one.36937/page-16 post 316 from Sputnik24 who is me.
Salem24 said:
Hi,
I received mine yesterday and I have a yellow tint at the bottom of the screen. There are also others who have this issue.
E.g.: http://forums.oneplus.net/threads/oneplus-one-experience-day-one.36937/
Look at the three pictures at the bottom of the first post. You also see some shadow effects at the bottom which I also have. I posted a pic as well in the same thread:
http://forums.oneplus.net/threads/oneplus-one-experience-day-one.36937/page-16 post 316 from Sputnik24 who is me.
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Thanks for commenting. Are you considering sending back your phone?
Salem24 said:
I received mine yesterday and I have a yellow tint at the bottom of the screen.
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Please keep us updated on the return process and customer service if you decide to send it back
Thanks
I contacted David and thinking about opening a ticket and replacing it by a new one, yes.
Here is another user with the same problem.
http://forums.oneplus.net/threads/oneplus-one-experience-day-two.38457/
Yellow Screen: This is an update from yesterday. So, the yellowness is there a bit ... but it's barely noticeable. I really have to strain to see it, and honestly, it hurts more to try to see it than to just use the phone. At this point, I do not think I would return the phone just because of the very slight yellow shadow on the bottom quarter inch of the screen. It's practically invisible. I am hoping it just goes away completely like happened for some of the iPhones a few years back.
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I posted a comparison of different screens:
https://forums.oneplus.net/threads/yellow-tint-on-my-screen-of-opo.39187/page-21#post-1817238
This was posted by David S regarding some yellow screen issues. (Not the yellow tint at the bottom though)
https://forums.oneplus.net/threads/re-yellow-screen.40239/
Confirmed by OnePlus in Jerry's post, there is a yellow tint at the bottom. Quote: "Since brightness influences color temperature, the yellow tint at the bottom is due to the design of the phone". This is not talk of an uniform tint over the whole screen, but a yellow tint at the bottom.
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Apparently that was said by one of the admins. They confirm that yellow spots exist but deny that this is a problem. I think this is a product defect and should be exchanged by the company without questions.
What do you think?
https://forums.oneplus.net/threads/re-yellow-screen.40239/page-31#post-1966073
pulsarvp said:
Apparently that was said by one of the admins. They confirm that yellow spots exist but deny that this is a problem. I think this is a product defect and should be exchanged by the company without questions.
What do you think?
https://forums.oneplus.net/threads/re-yellow-screen.40239/page-31#post-1966073
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I would insist on getting it fixed up if you have a that partially yellow stain. It doesn't matter how "great" the price is, if it's got such a visual stain. I wouldn't put up with it.
Say what you will about Samsung phones, at least the OLED screens looked fabulous.
FITRS said:
I would insist on getting it fixed up if you have a that partially yellow stain. It doesn't matter how "great" the price is, if it's got such a visual stain. I wouldn't put up with it.
Say what you will about Samsung phones, at least the OLED screens looked fabulous.
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I am planning to get the phone, but seeing OPO denying that yellow spots on the bottom are defects (they say it is normal), I will hold off for a time. It is really idiotic on their side to deny the problem and deny RMAs.
Just got my OnePlus One today in the mail, and to be honest I think people may be making this deal bigger then it needs to be, or I got very lucky. On my OnePlus One there is a bit of yellow tint at the bottom, but it is SO minimal that it strains and hurts your eyes to even look for it, and if you use on-screen buttons it covers it up anyways. And even if you use the hardware buttons, the amount of yellow is so little that you never rarely it with day to day use. Hell, my Nexus 5's minimal backlight bleeding on the screen edges is more noticeable then the yellow on my OnePlus One.
With that all said though... this still may be a hardware issue for some users, and if so OnePlus One should stand behind their product and offer replacement devices.
pulsarvp said:
I am planning to get the phone, but seeing OPO denying that yellow spots on the bottom are defects (they say it is normal), I will hold off for a time. It is really idiotic on their side to deny the problem and deny RMAs.
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I know.
I can't believe a company that touts itself as having "beautiful experiences" would be so bad in the "customer service and selling experience". Noobs.
Got my device yesterday. Pretty bad Yellow staining along the bottom half inch of screen. Quite bad IMHO.
Requested a return/replacement
That's the same here. Received it on Wednesday, I've got the same problem as yours: yellow tint on the quarter-bottom side of the screen, that's worse on the right-bottom edge than the left-bottom one. Hoping it goes away but I don't think so.
Same here, very bad yellowing at the bottom of the screen.
Have asked if they will replace it, but they just send me a standard email that everyone gets:
Hi
Thanks for getting in touch! There are three different types of 'yellow screen' issues.
One is where the screen is evenly tinted yellow - this is actually an intended effect as warmer screens offer more true-to-life colors than bluish screens. To adjust your screen hue manually, please go to Settings > (under Device) Display & Lights > (under Advanced Settings) Screen Color > Custom > Hue.
Another is a slightly yellowish band across the bottom of the screen when viewed from unconventional viewing angles at full brightness. Our screens are lit from the bottom instead of from underneath, and to minimize bezels we place the light sources very close to the edge of the screen. To prevent excessive light leakage, the bottom edge is designed to be slightly opaque, which is why it appears yellow from certain angles.
If your screen has yellow spots that appear to expand however, please send us a photo and we'll see whether it's a hardware issue.
You might have seen photos of these issues online - most were taken at extreme angles and 100% brightness, or even doctored to increase the contrast. Actual imperfections are usually very subtle and do not impact normal usage.
Thanks for understanding
Best regards,
Marilyn
They also say the evidence is tempered with, basically calling us liars.
That response is awful. My screen is blatantly yellow and they are saying it's supposed to be like that!? I've sent a RMA request - will see what response comes back
Yellow on mine too. Got the device yesterday and quite displeased.
Bad QC from the supplier of the display. Either the glass was not cured long enough to the touch screen, or it was
rushed out without QC inspecting them for rejects. With the amount of orders requested in China alone, not to mention
the international demand, doesn't surprise me.
What's sad, is the stance OnePlus is taking. "you are holding it wrong, we did it for a warmer color display".
Crock of beans! It's a DEFECT when the bottom part of the screen is YELLOW.
Some say it will go away over time, but if you have access to a UV light, a little time under one of those might get
rid of it. Considering how long it takes to get one, sending it back for a replacement might take as long as it did
just to BUY one.
3
I can't see any yellow on the screen of my OnePlus One.
I took a look around and didn't see anything similar, but it seems like the bottom left corner of my screen is brighter than the rest when it is grey. It's not super noticeable, but you can kind of see it when the nav bar changes in the settings menu.
I assumed it was backlight bleed, but I don't see it when the screen is black, only grey.
Does anyone else have any experience with this? I don't know if I am just crazy or not., i.e. is this even a possibility.
TheNuclearDart said:
I took a look around and didn't see anything similar, but it seems like the bottom left corner of my screen is brighter than the rest when it is grey. It's not super noticeable, but you can kind of see it when the nav bar changes in the settings menu.
I assumed it was backlight bleed, but I don't see it when the screen is black, only grey.
Does anyone else have any experience with this? I don't know if I am just crazy or not., i.e. is this even a possibility.
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Try a screenshot, and a photo. Does it only appear on one of those?
Doesn't show in a screenshot. However, I went and looked at a display model and it was somewhat similar... At this point i think it's minor enough not to mess with. Especially since I don't have any of the other issues.
e.: It looks like its the back light shining. I guess the weird part is that I don't see it on a black screen.
The same here. The phone is Rev.2, 10.10.2014. This issue is on many Z3 phones, because i had at least eight Z3 phones in my hands for the last 2 monthes, and almost everyone has an uneven grey (white) or some kind of shadings on bottom of screen. I don`t know what`s the problem, i`m a little bit hate Sony for that, i buy a expensive phone, and it have such a problems, maybe this is not so much critical, but for me it is unpleasant thing.
---------- Post added at 03:54 AM ---------- Previous post was at 03:41 AM ----------
And, by the way, for those 2 monthes i still didn`t found a "perfect" Z3. Everyone has an other issues: if the screen was ok, it has a uneven gaps between screen and frame, if there`s no gaps on the screen, there`s a caps with gaps, if there no gaps at all, there`s a problem with the screen, and, as i wrote earlier, almost everyone phone i looked has a uneven grey (white) on bottom of screen, but some of them has a gaps problem in addition to the problem with the screen, and some of them didn`t, but from those 8-10 phones i looked in a last 2 monthes, noone has no problem at all! This is sad, but it`s true. Or maybe i`m so lucky
I went in and got it exchanged as it was bleeding light from the gap, and now this one is worse, and on both sides. I was told by the sales rep that "All of ours are like that, it must just be how its made", and they wouldn't give me another. This one also has a pink spot on the camera. I am going to another store tomorrow. At this point I can deal with the uneven grey, but not this. I'm going to tell them Sony said the light in the gaps was a manufacturing defect... even if they haven't directly said that.
Got a third one.... better, but same issues. It is lighter in the bottom right corner of the screen, but since you have said that seems to just be how most are, I'll probably just try to get used to it.
same issue
I have exactly the same problem but with the colour white, the lower right hand side of the screen is a tad bit darker than the left when the screen is displaying a white colour, one has to really observe the screen carefully to notice it,however it is a bit irritating after you learn that you spent so.much on a phone with this kind of problem, Sony should really step up heir quality controls.
For me it's the lower left corner that's slightly darker (or the lower right corner that's brighter, whichever way you want to look at it). I've had so many Z3's in my hands and this issue is pretty common. Though it has to be said that grey is a very difficult color for displays in general as it points out even the slightest non-uniformity. It's not surprising that a solid grey screen is recommended for TV's if you want to test for clouding or DSE.
I think in the end we should just let it be if its a general problem, it shouldnt spoil our experience with such a great handset.
Just purchased a brand new Galaxy S6 32GB FLAT in white today. Right out of the box, especially on a white background, I noticed that the bottom half of the screen shifts into a more warmer tone. It's most visible on a white background, where i can actually see the transition between the two colour tones. Other colours are affected too, but not as noticeable. Please refer to the attached screenshots, (Ignore the diagonal lines running across the screen, caused by the camera artefact).
My question is, is it normal? Can you please check yours and provide feedback? Thanks in advance
I have the same
Its a common issue. But it shouldnt be like that. You should get a replacement
Dark5tar said:
Just purchased a brand new Galaxy S6 32GB FLAT in white today. Right out of the box, especially on a white background, I noticed that the bottom half of the screen shifts into a more warmer tone. It's most visible on a white background, where i can actually see the transition between the two colour tones. Other colours are affected too, but not as noticeable. Please refer to the attached screenshots, (Ignore the diagonal lines running across the screen, caused by the camera artefact).
My question is, is it normal? Can you please check yours and provide feedback? Thanks in advance
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Dude this isnt severe. Ive seen enough amoled displays having worse tints and stripes. Yours is much better than them. If I was you, I wouldnt settle for this. Replace it or get a refund. I have severe ocd about my phone. I need it to be perfect. Luckily the S6 that I have has a very good display. A perfect one. Get a replacement asap. This isnt something normal.
Im ordering my 2nd replacemeny soon. My first one was yellowish and uneven like yours. My current one has a horrible pink tint. Try 3
Welcome to the club: http://forum.xda-developers.com/galaxy-s6/general/getting-replacement-s6-due-to-screen-t3074865
I took my phone back to the Samsung store and got it replaced by the manager there. The screen looked fine when i first looked at it in store, but soon after taking it home i realised that this second unit has a yellowish tint on the right side of the screen. Going back tomorrow for another replacement.... SIGH!!!!!
My third replacement from the Samsung Exp Store is.... a KEEPER! This unit has a much better even backlight and meets my expectation! After going through that trouble, i'm happy to say that I'm a a happy camper
Dark5tar said:
My third replacement from the Samsung Exp Store is.... a KEEPER! This unit has a much better even backlight and meets my expectation! After going through that trouble, i'm happy to say that I'm a a happy camper
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Hi
Do you think my phone has the same back lighting problem or tint? been ocd for a while now since I got it yesterday.
cuteoz said:
Hi
Do you think my phone has the same back lighting problem or tint? been ocd for a while now since I got it yesterday.
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Looks all right to me, but then again we all perceive things differently. My current unit is not perfect, there's still a green/blue tint to it, but it's tolerable. If you cannot tolerate it, then keep exchanging until you find one that you can tolerate with. Keep in mind though that you won't find a unit with 100% even colour hue; it's the limitation with AMOLED displays. All the best!
I have the same issue
I have the same, but much less severe than yours seem to be. I don't notice it at all with normal use, only super slightly on bright white screens. If it really looks like it does on the photo, I would get it replaced.
cuteoz said:
Hi
Do you think my phone has the same back lighting problem or tint? been ocd for a while now since I got it yesterday.
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It's normal.
Light bars on black wallpaper
I have the following issue on black wallpapers.On top and bottom there is a lighter bar.This appears only after applying the wallpaper.Viewing them with Quickpick there are no bars.Same in Nova and TW after applying it.Tried attaching a screen but the bars are not captured.What could it be,a ROM issue,a low DPI?I have the DPI set to low.Also on brighter pics you can't see the bars ,after applying which makes sense.
White uniformity - Is this the jelly effect and is it normal?
I got a really good deal on a used Tab S6 from Amazon and I love the tablet but there is weird tinting thing happening on white screens.
When viewed slightly off-axis the tint goes blue.
Makes me nuts when reading NY TImes and edges of white screen are tinted blue.
The effect changes when viewed at different angles and seen without screen protector. It is tough to photograph but hopefully you can see what I see.
Ignore the moire in the middle of the first shot - that's a screen protector... Look at extreme edges of screen.
Thanks and pardon me if this has been answered before - I've searched and couldn't find this issue.
I am wondering how are your units in regards to famous AMOLED pink shift?
Mine seems to be a bit more pink on the side making whites and darks looking uneven.
Looked at display units around shops and all units had it to some degree, also YouTube videos shows a pinkish screen nature.
How is your one?
To me pink shift implies that it turns pink when tilting the phone or viewing off angles. I don't have any problems with that however the regular OLED color uniformity is an issue on my device. Nearly ever OLED phone I've had has had some issue with this and I think some people are just more sensitive to it than others explaining why it's a non issue for most people and a huge issue for others. My Pixel 2 has a pink tink at the top 20% of the display which is minor and think most would either not notice or find acceptable. It bothers me a bit but it could be worse and I'm not sure I want to go through the trouble of RMAing the device until I get something better (OG Pixel took 3 tries and then I gave up and accepted the problem, but then my 3rd OG bricked itself and they sent me a 4th with a nearly perfect display yay!). Pink on the side or diagonally across the display is the worst I think as it's really noticeable when reading text on a white or grey background. At the top is the best case scenario for me as it's only really annoying when reading content in landscape orientation.
I spoke with a Google Tech at length today regarding the different color tints on our devices (mine is blue) and he assured me that the tinting was intended with the new screens. On a side note I notice while out in the sun when it's hard to see my screen, if I tilt slightly my device, the Blue tint actually helps me to see my screen better. Not sure if that was intended or not.....
I got my 7 pro 2 days ago and noticed it has a few screen uniformity issues. The left corners are the brightest and there's a darker area in the lower middle part of the screen when tested using 1% gray test( https://www.youtube.com/watch?v=o5PCCEZ1KgY&t=214s ) on 0% brightness in a pitch black room. If I bump the brightness to 60-70% the gamma seems to go up a lot making the brighter parts more obvious relative to the darker ones. My best camera around here is the mate 20 lite's so can't take any useful photos .
I know 1% gray is really agressive and most phones show only black when set to it but seeing that no one complains about it makes me think I got a bad panel. Would it be worth a replacement? I'm afraid I might get a refurbished one with scratches and whatnot. How are your 7 pro's in regards to uniformity?
my 7 pro also got uniformity issue.. The top portion is showing faded color than the bottom portion.
such screen issues are common with OLEDs, especially under certain circumstances like the one you descriped
I wouldn't bother with a replacement, you could get a slightly better or a slighty worse screen, it's like a lottery
Yeah, it's normal.
The quality of the displays given to OnePlus are not the same quality that they put in their own phones, so chances are the replacement will be similar or worse.
Samsung and Apple phones are usually perfect though.