Htc one s call quality - HTC One S

Does anyone have problems with call quality making crackling and popping sounds during phone calls? But when on Bluetooth it doesn't happen. Anyone have the same issue? Or can they shed any light on a solution?
Sent from my HTC VLE_U using xda premium

it's a known issue with wi-fi calling and skype is effected too. shouldn't be happening with mobile calls, however. t-mobile and htc are about to release a patch for wi-fi calling battery drain so there's a hope they'll silently fix the crackling too.

tongueman87 said:
Does anyone have problems with call quality making crackling and popping sounds during phone calls? But when on Bluetooth it doesn't happen. Anyone have the same issue? Or can they shed any light on a solution?
Sent from my HTC VLE_U using xda premium
Click to expand...
Click to collapse
Not so much popping sounds but everyone (without using wifi calling) sounds really buzzy and shaky to me. i have to turn my volume all the way down for it not to hurt my ears. waiting on tmobile to finally send me a replacement but theyre taking forever.

Getting ready to buy
But, used 2 different phones in stores--one at Mall
Wife said the tmobile store one was like a landline call--perfect
And the VERY noisy MALL one had barely discernible backround noise. I heard part of my call when I got home on my answering machine before she picked up. Hardly noticeable.
And the outgoing ringing while calling is crystal clear, unlike my N1 that is choppy.
Hope that helps a little--

Well another problem I have just started having is my WiFi calling dropping and my screen locking up while some one beeps in and I click to answer and what you know I can't hang it up or anything. Anyone else? When do they plan to release a patch?
Sent from my HTC VLE_U using xda premium

havent tried wifi calling, but regular calling is perfect for me. no problems there even with a poorer signal

tongueman87 said:
Does anyone have problems with call quality making crackling and popping sounds during phone calls? But when on Bluetooth it doesn't happen. Anyone have the same issue? Or can they shed any light on a solution?
Sent from my HTC VLE_U using xda premium
Click to expand...
Click to collapse
Hi, I also have problems with the call quality (crackling and popping sounds, but not only). I noticed that it is better when I use only 3G, not GSM or Auto(GSM/3G). But Im not 100% sure. I also noticed that it gets worst when I turn on the speaker. I also changed 2 phones with different S/N... same problem. It is not the Operator-Problem because my old HTC Diamond make no problems at the same place... Ill be thankful, if anyone can do the same test with the 3G and GSM-switching. Thanks

Mine only happens when on WiFi
Sent from my HTC VLE_U using xda premium

Anyone with the same problems and already tested the method with the 3G?

I received my replacement one s due to call quality issues and the new one is even worse. everyone says i sound like im in a tin can as my voice is SUPER muffled. they can hear when i start and stop talking but the words just arent sharp enough to hear anything. wtf is going on with this phone?
does anyone have any tips for this? i already rooted this new phone so id rather not unroot and relock the bootloader just to get another dud =/

mannequin said:
it's a known issue with wi-fi calling and skype is effected too. shouldn't be happening with mobile calls, however. t-mobile and htc are about to release a patch for wi-fi calling battery drain so there's a hope they'll silently fix the crackling too.
Click to expand...
Click to collapse
Interesting. I noticed this just the other day. I get the popping noises with Skype and Wifi calling only as well.
GSM calling is unaffected for me.
As for battery drain issues, is that referring to the fact that when you connect to some wifi it will just hang at Wifi Calling "Connecting" and not let you disable it? Because "dat **** cray".

mine is opposite
phone calls are fine, but when on BT it is tinny and some echo--dissappointing, but liveble--

The Wi-Fi call quality is decent on my 1 week old HTC One S. However, the audio quality on Skype is so bad that it's un-usable.

I connected a headphones and I still hear a staticy noise it isn't the speaker so what can it be starting to get to me
Sent from my HTC VLE_U using XDA

The static is bad during normal calls is anyone else's like this
Sent from my HTC VLE_U using XDA

regular calls and headphones output quality are both quite excellent here.

mannequin said:
regular calls and headphones output quality are both quite excellent here.
Click to expand...
Click to collapse
And for you... wifi/skype? The codec being used must be bad.

ViViDboarder said:
And for you... wifi/skype? The codec being used must be bad.
Click to expand...
Click to collapse
yeah, as previously mentioned, wifi/skype calls are full of pops and crackle.

barmanham said:
The static is bad during normal calls is anyone else's like this
Sent from my HTC VLE_U using XDA
Click to expand...
Click to collapse
I just flashed the LeeDroid 2.0 rom and audio is now perfect for me--so says wife on other end--

Weird
Hi,
I experience the same problem. Sometimes the call quality is very bad with cracking sounds, also when using GSM/3G/UMTS.
But I found out something very interesting. I installed an app for call recording in order to be able to demonstrate how bad the call quality is. I was very surprised when I found out that the call quality is actually much better when I use the app to record the call! Only when I turn down the volume during the call, the quality gets worse again. This is behaviour is reproducable. How weird is this? Of course I don't want to record each phone call just to get better call quality. However, this proves that it is an software issue.
I would like to know if this also works for other people that experience the call quality problem. Anyone willing to try out? The app is "Call Recorder" from "Appstar Solutions". I am using version 3.14. The app is free.
Cheers!

Related

How to fix inaudible call volume

Running stock 2.3.3. Even with call volume maxed out I can barely hear the person on the other end. I have tried with multiple calls to multiple people and get the same thing.
Anyone know how to fix this problem?
Anyone experienced something similar?
Sent from my Nexus S using XDA Premium App
paritygodben said:
Running stock 2.3.3. Even with call volume maxed out I can barely hear the person on the other end. I have tried with multiple calls to multiple people and get the same thing.
Anyone know how to fix this problem?
Anyone experienced something similar?
Sent from my Nexus S using XDA Premium App
Click to expand...
Click to collapse
i have that problem, i tend to use speaker more. hopefully a mod comes soon
I'm running CM7 RC1 with Voodoo kernel, not sure if the Voodoo sound patch has any part in this, but the volume on my phone is quite loud when using Skype. But in a noisy environment, I'd rather use a pair of noise blocking earphone or headset.
Yea i can barely hear the other person as well. I dont know if its just in my head but it almost seems like it started after the 2.3.3 update
Sent from my Nexus S using XDA Premium App
I've noticed this 2.3.0
Sent from my Nexus S
During a call turn the volume down and then back up. When you turn it down you won't notice much difference but you will when you turn it up again. It seems that the volume settings thinks it's at max when it isn't and you need to reset it by turning it down.
Hmm ill give that a shot
Sent from my Nexus S using XDA Premium App
Could be your service provider too.
Sent from my Nexus S using XDA App
SaHiLzZ said:
Could be your service provider too.
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
Don't think so. The same issue was present with the N1, kernel developers implemented an audio boost feature that really helped this issue out. Hopefully we will see the same for the NS soon enough.
I would LOOOOOVE for an audio boost similar to the N1 to be implemented for the NS.
Sent from my Nexus S using XDA App
[Q] volume of the front speakers? Help please
hello all
does anyone know the phonecodes for the nexus s (service mode)? I want to increase the handset (speaker to the ear)!
in the galaxy s, he is **#*#197328640#*# but not work
nexus s CM7 netarchy 1.2.7
sorry for my bad english
does anybody know how to raise the volume of the front speakers?
I'd like to do this also. Default max volume is too low, sometimes hard to hear what people say.
exactly!
It must be possible to increase the volume
with the voodoo kernel only the speakers on the back work
I have the same problems, in call volume is too low :-( and its not the provider because with my Galaxy S the volume is okay.
Phone speaker is quiet but with my bt earpiece I can get it loud enough to hurt my ears.
Sent from my MattedBlues CM7 Nexus S from the XDA Premium app.
i don't know about you guys, but i have no problem hearing the call even in busy ( noisy ) streets environments.
using any of the 3 methods:
normal ear speaker
back speaker
BT headset
on 2.3.3 stock, no mods of any kind
temporarily solution:
During call set volume to min and then to max and then it's OK. After reboot problem is back.
Sent from my Nexus S using XDA Premium App
herman3101 said:
During a call turn the volume down and then back up. When you turn it down you won't notice much difference but you will when you turn it up again. It seems that the volume settings thinks it's at max when it isn't and you need to reset it by turning it down.
Click to expand...
Click to collapse
this works
Only volume probs I come across 2.3.0-2.3.3 has been the other person's provider (att, Boost, Metro) so far.

Anyone experiencing In-call volume issues?

I got the phone yesterday... And I'm for the most part happy.... I've been running the phone to the limit trying to test all that it can do.. while testing the Incall performance I had a couple people complain that they needed me to turn my volume up when it was already on max ... Is anyone else having this issue... This is a big deal for me... Also if someone is having this issue do you have a work around?
Sent from my HTC Sensation 4G using XDA Premium App
The phone has known volume issues but how would someone on the other line imputknow you need to increase your speaker volume?
hah2110 said:
The phone has known volume issues but how would someone on the other line imputknow you need to increase your speaker volume?
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Click to collapse
Probably when he keeps saying "What"?
I get mine on saturday but I hear there is some option for deaf/hard of hearing people that if enabled, helps out alot. I can't verify yet tho
Android_Guy said:
Probably when he keeps saying "What"?
I get mine on saturday but I hear there is some option for deaf/hard of hearing people that if enabled, helps out alot. I can't verify yet tho
Click to expand...
Click to collapse
I don't have a Sensation yet, but on my Vibrant I had to turn on HAC mode, which increased the call volume.
Settings > Call Settings > HAC Mode
I'm not talking about my speaker volume.... It's more a microphone volume issue I hear the other person fine
Sent from my HTC Sensation 4G using XDA Premium App

Volume+ App?

Do any of you guys use this? The low speaker is started to frustrate me like crazy. Can barely hear calls on speakerphone even when all the way up, and I have to turn the volume all the way up to even be able to hear youtube videos and sounds in games. It's pathetic. Will the volume+ app fix this? And what setting do you use? I'm just looking for it to be a little louder and not blow the speaker.
http://forum.xda-developers.com/showthread.php?t=1149422
People do use it.
There's also Equalizer in the Market which is what I use.
Q&a
Sent from my HTC Sensation 4G using XDA Premium App
It does give the speaker and headphones a boost. FC's on me 3 times a day for no apparent reason, though...
secano said:
It does give the speaker and headphones a boost. FC's on me 3 times a day for no apparent reason, though...
Click to expand...
Click to collapse
dev says this is fixed in update today

Skype call background noise

I've made a few Skype calls on my phone (admittedly to the same person) and there is always this really bad background hum. Anyone have a similar experience or fix?
Nope no hum on my phone. Are you using a headphone or speaker?
Nope. Just the built in speaker and microphone.
hmmm im using version 2.5.0.160 and im using the loud speaker (back).
I'll try and check it out later, thanks man.
Could be the screen. Try 100% brightness. Lcds are known to make sound when brightness is limited
Sent from my MB865 using XDA App
Okay, it's on the other end. I didn't get any of the noise with the call quality test service.
lol yay its good to hear we have no problem in our end lol

External loud speaker volume lower then normal! Help.Battery getting low..

Hey guys! Tonight I just noticed that my external loud speaker sounds really weak and low. I have it turned all the way up and its low.. I know my battery life is in the yellow with 21% left. Does the phone lower the volume when battery gets to a certain point? This phone has been flawless. Now I'm afraid it has a problem
Sent from my HTC One X using xda premium
Mondingo said:
Hey guys! Tonight I just noticed that my external loud speaker sounds really weak and low. I have it turned all the way up and its low.. I know my battery life is in the yellow with 21% left. Does the phone lower the volume when battery gets to a certain point? This phone has been flawless. Now I'm afraid it has a problem
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
I think the obvious thing to do here would be to charge your phone and see if it goes back to normal. Agreed?
_MetalHead_ said:
I think the obvious thing to do here would be to charge your phone and see if it goes back to normal. Agreed?
Click to expand...
Click to collapse
Agreed. Lol. But I just did a google search and found several people complaining about the same thing. They said the phone was working and loud speaker was fine. After a few weeks the speaker was really low.. They restarted the phone, and it was loud again. But after a few days went back to being low. Maybe software issue?
Sent from my HTC One X using xda premium
Mondingo said:
Agreed. Lol. But I just did a google search and found several people complaining about the same thing. They said the phone was working and loud speaker was fine. After a few weeks the speaker was really low.. They restarted the phone, and it was loud again. But after a few days went back to being low. Maybe software issue?
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
It's possible. I haven't noticed anything like that with mine but then again I don't use the loudspeaker that often. I'll have to pay attention to it now.
_MetalHead_ said:
It's possible. I haven't noticed anything like that with mine but then again I don't use the loudspeaker that often. I'll have to pay attention to it now.
Click to expand...
Click to collapse
I just charged it thus mm ironing and rebooted it. Same problem. I would like to avoid a factory reset. I went through 3 different phones within a month. Not the One x. This is my first. They're going to think I'm crazy for walking into att and tell them there is a problem with this phone now. I see the same people all the time.
Sent from my HTC One X using xda premium
Hello,
Only the loud speaker is affected? Headphones work fine?
Do all types of sound have the volume problem, Calls, Videos, youtube, Music? Does your ring tone come out at full volume?
Do you use google nav or any other similar app that outputs commands and such through the loud speaker? I ask because I read somewhere (maybe here on xda) that people were thinking it was maybe due to such apps.
ryan9316 said:
Hello,
Only the loud speaker is affected? Headphones work fine?
Do all types of sound have the volume problem, Calls, Videos, youtube, Music? Does your ring tone come out at full volume?
Click to expand...
Click to collapse
Just my external speaker. And it affects everything. Music, videos and ringtones.
Sent from my HTC One X using xda premium
fadetoblack2104 said:
Do you use google nav or any other similar app that outputs commands and such through the loud speaker? I ask because I read somewhere (maybe here on xda) that people were thinking it was maybe due to such apps.
Click to expand...
Click to collapse
I don't use google nav. But just noticed it yesterday it started white watching videos.
Sent from my HTC One X using xda premium
i am having the same problems as my alarm is really low and charged at 100 and volume is set high.
OptimusSteel34 said:
i am having the same problems as my alarm is really low and charged at 100 and volume is set high.
Click to expand...
Click to collapse
Hopefully it's just a software issue. This phone is flawless. I don't want to take a chance and return it for one that has more problems..
Sent from my HTC One X using xda premium
Ok so today I found out that the volume does not change with the last 3 or 4 pushes of the volume up button, it does not increase. Nor the same for lowering. It's like its stuck at 60% volume. What do I do..? Return it for a replacement or stick with it?
Sent from my HTC One X using xda premium
I have the same problem, only noticed it the other day when I decided to play some music the volume was really low on the external speaker so I decided to make a phone call and the volume seemed low in both the earpiece and external speaker so out of dumb luck I decided to restart the phone. Volume got louder in both but eventually got lower again after a few days. Also, noticed that the external volume doesn't seem to change with the last 2-3 clicks up or down.
Hoping this is a software issue since otherwise it works great, don't really want to return it and possibly get one with other issues.
garyf33 said:
I have the same problem, only noticed it the other day when I decided to play some music the volume was really low on the external speaker so I decided to make a phone call and the volume seemed low in both the earpiece and external speaker so out of dumb luck I decided to restart the phone. Volume got louder in both but eventually got lower again after a few days. Also, noticed that the external volume doesn't seem to change with the last 2-3 clicks up or down.
Hoping this is a software issue since otherwise it works great, don't really want to return it and possibly get one with other issues.
Click to expand...
Click to collapse
This is the exact same problem I am having now.. I too noticed that the ear volume is low as well. I did restart the phone. It worked good for a day. Then same thing. I too am like you. Hopefully there is a software fix for it. I called at&t. They said That HTC handles the tech support for the HOX. Maybe you should call them too and complain. If they hear it from someone else, it might be good.
Sent from my HTC One X using xda premium
Mondingo said:
This is the exact same problem I am having now.. I too noticed that the ear volume is low as well. I did restart the phone. It worked good for a day. Then same thing. I too am like you. Hopefully there is a software fix for it. I called at&t. They said That HTC handles the tech support for the HOX. Maybe you should call them too and complain. If they hear it from someone else, it might be good.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
I did talk to HTC Tech Support and was told there's NO Issue with the volume on the device and was given a number for Repair which I haven't called yet.
And yes, it's last about a day then it gets lower.
it has to be a software issue, im experiancing the same thing. got a replacement today because of it, and when i was in calls it sounded like i was in a tunnel? no case on the phone.
garyf33 said:
I did talk to HTC Tech Support and was told there's NO Issue with the volume on the device and was given a number for Repair which I haven't called yet.
And yes, it's last about a day then it gets lower.
Click to expand...
Click to collapse
I think it's funny when you call HTC, and they say they haven't heard of it. Lol.
Since this is my one issue, I will live with it. Don't want to take a chance for a replacement that might have more problems.
Sent from my HTC One X using xda premium
zounduser said:
it has to be a software issue, im experiancing the same thing. got a replacement today because of it, and when i was in calls it sounded like i was in a tunnel? no case on the phone.
Click to expand...
Click to collapse
I really hope so... Maybe an update will fix it..
Sent from my HTC One X using xda premium
My first one x was a ht24 model that came with 1.73(I think that was the version correct me if I'm wrong) and had the same issues after about a month. My replacement is a ht23 with 1.85... I haven't noticed the issue with this phone but will look into it now and see if this one has it.
Sent from my factory HTC ONE XL unrooted and loving it..... kinda not really... I made a promise I wouldn't root :-(
I've noticed a very similar issue with my One X. I keep my phone at full volume and every once and a while the volume from the back speaker gets a bit quieter. Nothing seems to fix it, except for rebooting the phone.

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