Good Afternoon, comrades.
I've accidentally deleted this one photo that is very important to me. But I did it in my phone, before I had connected to zune, so it didn't show in camera roll in Zune, and it was gone on the phone.
As an attempt to recover it, I'm trying to use data recovery programs, but I can't do it because the phone isn't recognized as a usb.
I have done the registry modification so the device is shown in explorer as "Portable Media Player" and it's still there, but the recovery programs don't recognize the phone as a driver, guess it has to be shown as "Devices with removable storage", as a normal Android Phone or USB Flash Drive would be.
Any ideas??
Depends on the phone. Some Lumia phones can be booted in USB Mass Storage mode. For anything else, not currently.
If you phone is set to automatically upload photosto Facebook or Skydrive, you can find it there. The quality will have been reduced during upload but it's better than nothing.
Oh, my. My phone is a focus flash.
And I didn't set my phone to upload directly to skydrive or facebook... Damn.
But anyways, thanks for your help. I'll wait if someone else comes with an idea. hahahah
I was recently given a Htc mozart by a friend who had cracked the screen and bought a new phone, they said I could have it but would like their photos and vids off it so if I could back it up (easy as pie I thought!!!)
The phone charges and functions fine (I changed the digitzer) but when plugged into a pc it displays usb unrecognized error code 43 (malfunction?). I have tried multiple cables, laptops and even os (xp, 7 32bit/64bit and osx), I have searched the internet and have seen some suggestions on wiping the phone (but I don't want to do this until the data is backed up) also looked at reading the micro sd but found you can't by conventional methods.
I have also tried multiple apps - boxfiles, sendstuffnow,sharefile (they seem to allow one photo at a time but not videos), I also tried emailing them but again I can't email vids and the phone has over 500 pics! tried bluetooth and also yivosoft but it doesn't seem to be able to view the files (root access required??), tried a few other programs such as ftp and they just state the phone needs to be updated via zune (currently running 7.0.7004.0).
I was thinking of sticking another microsd card in and formatting it etc just to see if it is then recognised in windows and poss update the firmware then put the old micro sd back in? would this work or is the firmware stored on the micro sd card and also if not when I update would it then state the old micro sd needs formatting or something? If anyone has any suggestions on how I can get the pics and vids off it would be greatly appreciated! I am an android user and this is my first experience with a windows phone so if I am way off my apologies. Thanks again
For sure don't mess with the uSD cards. They're locked to the device (the "S" in SD stands for "Secure" and refers to a rarely-used ability to lock an SD card). Even if you managed to make the card usable again, the data on it would be gone. Also, yes, the OS is at least partially stored on the SD card, and your switch-update suggestion would not work.
WiFi sync would work, but if that's not already set up you'd need to connect the phone to Zune via the USB to set it up. There are some homebrew apps that would be able to lift the files easily enough, but unless you have something lile TouchXplorer or Advanced Explorer installed already, that's not an option (you need USB connection to install more homebrew).
Sorry, man. This is one of the reasons why I plug in my phone to my PC every day or two and sync it; the tiny amount of time it takes is worth the reassurance. I realize that doesn't help now, though...
GoodDayToDie said:
For sure don't mess with the uSD cards. They're locked to the device (the "S" in SD stands for "Secure" and refers to a rarely-used ability to lock an SD card). Even if you managed to make the card usable again, the data on it would be gone. Also, yes, the OS is at least partially stored on the SD card, and your switch-update suggestion would not work.
WiFi sync would work, but if that's not already set up you'd need to connect the phone to Zune via the USB to set it up. There are some homebrew apps that would be able to lift the files easily enough, but unless you have something lile TouchXplorer or Advanced Explorer installed already, that's not an option (you need USB connection to install more homebrew).
Sorry, man. This is one of the reasons why I plug in my phone to my PC every day or two and sync it; the tiny amount of time it takes is worth the reassurance. I realize that doesn't help now, though...
Click to expand...
Click to collapse
Thanks for the reply, know what you mean I back up regular also but my friend didn't. I can't believe its so difficult to transfer the files without the usb connection :S also can't believe the updates are no ota :S was hoping there might be a method of unlocking the phone for homebrew like there was with the iphone at one stage. Ah well back to the drawing board unless someone can come up with any other ideas!
Hi,
Did a search but could not find anything like this.
Problem with my new Gemei G9T Android 4 Tablet. Until 3 nights ago it functioned normally, but 2 days ago I switched on and there was a problem accessing storage. File Browser and ES File Explorer cannot access internal SD, nor can QuickPic, MoviePlayer, or Music. Icon continuously shows ‘preparing SD card’. Settings accesses most functions, except ‘storage’ and ‘developer options’ which cause it to freeze. Tried factory reset – did not work. Most apps work fine, but not Camera or Gallery. Cannot access external SD or USB storage, or connect to laptop. Entering sleep mode causes power off. Normal powering on and off now require two presses with time gap between. All of these functions were fine previously. Have you any suggestions, please?
Brian44 said:
Hi,
Did a search but could not find anything like this.
Problem with my new Gemei G9T Android 4 Tablet. Until 3 nights ago it functioned normally, but 2 days ago I switched on and there was a problem accessing storage. File Browser and ES File Explorer cannot access internal SD, nor can QuickPic, MoviePlayer, or Music. Icon continuously shows ‘preparing SD card’. Settings accesses most functions, except ‘storage’ and ‘developer options’ which cause it to freeze. Tried factory reset – did not work. Most apps work fine, but not Camera or Gallery. Cannot access external SD or USB storage, or connect to laptop. Entering sleep mode causes power off. Normal powering on and off now require two presses with time gap between. All of these functions were fine previously. Have you any suggestions, please?
Click to expand...
Click to collapse
Try to take out your SD card and put it in a Card reader, remember to do it while your device is off or unmount it from memory settings, try to swtich on your device later and connect it to your computer and check if it connect through USB or not.
Try some system tools?
Brian44 said:
Hi,
Did a search but could not find anything like this.
Problem with my new Gemei G9T Android 4 Tablet. Until 3 nights ago it functioned normally, but 2 days ago I switched on and there was a problem accessing storage. File Browser and ES File Explorer cannot access internal SD, nor can QuickPic, MoviePlayer, or Music. Icon continuously shows ‘preparing SD card’. Settings accesses most functions, except ‘storage’ and ‘developer options’ which cause it to freeze. Tried factory reset – did not work. Most apps work fine, but not Camera or Gallery. Cannot access external SD or USB storage, or connect to laptop. Entering sleep mode causes power off. Normal powering on and off now require two presses with time gap between. All of these functions were fine previously. Have you any suggestions, please?
Click to expand...
Click to collapse
I'm guessing databaiz's suggestion to take out the card isn't an option because it's the internal sd card, right? If so, for the one-in-a-million chance that the external card is screwing with the bus, I'd take the external card out and reboot anyway, just to make sure; if it works OK then, I would check the external card as databaiz suggests. But assuming it still doesn't work, next question is, do you have a terminal app installed? Please try the 'mount' command and let us know what you see. One other question, will it still go into fastboot mode? Can you see it from your computer when in fastboot mode (the details of how to do this depend on whether you have windows or linux/macOS - I can maybe help with the latter, but not the former).
It could be bad card
It could be bad card.... Remove and test in card reader...
cannot access internal or external storage
Thanks guys, I have been booting without external memory, with problems still the same. So, cannot be problem with external SD.
The internal SD card is not accessed properly. When I go to settings>Apps>All, the line at bottom shows Internal storage 4.1 MB used, 798MB free. (I have uninstalled most apps to see if that helped – it did not.) So, something is accessing the internal SD, also apps are running which must be off the internal SD.
I do not know what a terminal app is, Urilabob. I have downloaded it but what do I do with it?
At: [email protected]:/ $ I keyed in # mount [enter] , making:
[email protected]:/ $ # mount [enter]
But nothing happened, just another line of: [email protected]:/ $
Also, what is fast boot mode – this is not the same as sleep mode? This is all new to me. Appreciate your help.
My laptop is Windows 7.
Brian44 said:
Thanks guys, I have been booting without external memory, with problems still the same. So, cannot be problem with external SD.
The internal SD card is not accessed properly. When I go to settings>Apps>All, the line at bottom shows Internal storage 4.1 MB used, 798MB free. (I have uninstalled most apps to see if that helped – it did not.) So, something is accessing the internal SD, also apps are running which must be off the internal SD.
I do not know what a terminal app is, Urilabob. I have downloaded it but what do I do with it?
At: [email protected]:/ $ I keyed in # mount [enter] , making:
[email protected]:/ $ # mount [enter]
But nothing happened, just another line of: [email protected]:/ $
Also, what is fast boot mode – this is not the same as sleep mode? This is all new to me. Appreciate your help.
My laptop is Windows 7.
Click to expand...
Click to collapse
Sorry, I replied earlier but it seems I messed up so the reply didn't appear.
My problem is I know unix fairly well, and android is very similar, so I forget what is the same and what's different. Sorry, the command you need in the terminal is "df". That will show you a list of what partitions are mounted on your system. I'm guessing you're going to see /system, but not /mnt/sdcard. Why, I don't know. It's possible that the sdcard partition has got corrupted - but suspicious that the external card is also having problems. Is it possible that either the tablet or your pc crashed while you were copying files between them? Or that you disconnected the cable between them before telling the tablet to go out of connected mode? Either of those could explain corrupted partitions. Unfortunately fixing them may not be easy.
There are three different ways to connect your tablet to a computer. One is so it looks like external disks. I got the impression you already discovered this, and that it has now stopped working. The other two require you to install (parts of) the android development system on your computer. The simplest one is adb mode. Please google it to see how to use it. This might give you a chance to check the state of your partitions. The other is in fastboot mode. Fastboot mode is an alternative way of starting your computer, that goes into a fairly bulletproof, but very simple, mode that allows you to do various things on your tablet (it gives you very low level access to the tablet - powerful but dangerous). I'm pretty sure it will still be working. How you get into fastboot mode depends on your tablet; you'll need to google it. And how you access it in fastboot mode is fairly different on windows. So I'm not the best adviser. But please be careful - it's easy to brick the tablet in fastboot mode, you need to make sure you completely understand any steps you might take, especially any that might write to the tablet (of course, reading from it is safe). And of course the simplest alternative is simply to completely reinstall the tablet (sorry, I forget the android term for this). That should restore things OK, but it will mean you lose all your data and will have to reinstall all your applications.
cannot access internal or external storage
urilabob said:
Sorry, I replied earlier but it seems I messed up so the reply didn't appear.
My problem is I know unix fairly well, and android is very similar, so I forget what is the same and what's different. Sorry, the command you need in the terminal is "df". That will show you a list of what partitions are mounted on your system. I'm guessing you're going to see /system, but not /mnt/sdcard. Why, I don't know. It's possible that the sdcard partition has got corrupted - but suspicious that the external card is also having problems. Is it possible that either the tablet or your pc crashed while you were copying files between them? Or that you disconnected the cable between them before telling the tablet to go out of connected mode? Either of those could explain corrupted partitions. Unfortunately fixing them may not be easy.
There are three different ways to connect your tablet to a computer. One is so it looks like external disks. I got the impression you already discovered this, and that it has now stopped working. The other two require you to install (parts of) the android development system on your computer. The simplest one is adb mode. Please google it to see how to use it. This might give you a chance to check the state of your partitions. The other is in fastboot mode. Fastboot mode is an alternative way of starting your computer, that goes into a fairly bulletproof, but very simple, mode that allows you to do various things on your tablet (it gives you very low level access to the tablet - powerful but dangerous). I'm pretty sure it will still be working. How you get into fastboot mode depends on your tablet; you'll need to google it. And how you access it in fastboot mode is fairly different on windows. So I'm not the best adviser. But please be careful - it's easy to brick the tablet in fastboot mode, you need to make sure you completely understand any steps you might take, especially any that might write to the tablet (of course, reading from it is safe). And of course the simplest alternative is simply to completely reinstall the tablet (sorry, I forget the android term for this). That should restore things OK, but it will mean you lose all your data and will have to reinstall all your applications.
Click to expand...
Click to collapse
Thanks, Urilabob. The command df had an effect!
Shows Filesystem with figures for Size, Used, Free, and Blksize (4096), next to each of the following:
/dev, /mnt/asec, /mnt/obb, /system, /data, and /cache. The figures are all different except Blksize.
/mnt/sdcard is not shown.
Does this tell you anything useful?
I have never been able to access the tablet from my laptop with Windows 7. My son’s laptop has an earlier Windows, so I checked today and found that his Windows Explorer finds the tablet (as 2 disks, A and F) and asks “Please insert a disk into Removable Disk H:” (and same for F.
By the way, this problem started when I downloaded the (automatic) firmware update direct to the tablet, not via laptop. But the wifi signal was weak, and files may have been corrupted. I have since downloaded the complete, latest firmware to the laptop (with strong wifi signal), but do not know how to get it into the tablet!
Have not yet done anything on adb or fastboot modes. Will Google adb tonight.
Not worried about losing data or apps.
Thanks again, Brian.
I'm guessing that your tablet is rooted? If so, do you have an app like superuser? I remember having to go through some options to give my file explorers access to my SD card. You may have accidentally set you SD card to be off-limits or something. If you haven't already done it, see if giving an app like ES File Explorer superuser access will help.
Also see if you can enable USB debugging. For my nook color, I have to enable in order to access usb mass storage for one of my memory units. See if you can access your internal SD card content through USB debugging.
cannot access internal or external storage
SacTappingUni said:
I'm guessing that your tablet is rooted? If so, do you have an app like superuser? I remember having to go through some options to give my file explorers access to my SD card. You may have accidentally set you SD card to be off-limits or something. If you haven't already done it, see if giving an app like ES File Explorer superuser access will help.
Also see if you can enable USB debugging. For my nook color, I have to enable in order to access usb mass storage for one of my memory units. See if you can access your internal SD card content through USB debugging.
Click to expand...
Click to collapse
Thanks for your thoughts. My tablet is not rooted. And I cannot enable USB debugging, because Settings freezes when I tap Developer Options to get to USB debug. I am just learning about Android - seems to be 2 partitions on the internal storage, one about 2.6GB with apps and other things on (which is accessible), and the other partition must be about 13GB, but has not been accessible since the automatic firmware update.
Sounds like the update caused you issues. If you have everything backed up with your Google account I recommend that you do a factory data reset and see if that fixes your issue.
cannot access internal or external storage
MissionImprobable said:
Sounds like the update caused you issues. If you have everything backed up with your Google account I recommend that you do a factory data reset and see if that fixes your issue.
Click to expand...
Click to collapse
Factory reset would be great, if it worked, but it does not function.
Can you exchange the device?
Brian44 said:
Factory reset would be great, if it worked, but it does not function.
Click to expand...
Click to collapse
OK, so from your df listing, it's clear that sdcard is not getting mounted. That's a pretty low-level function that is failing. The fact that factory reset also doesn't work suggests (doesn't prove) that the sdcard partition at least has a corrupted filesystem, and quite possibly the partition itself has been corrupted. Could a spotty OTA update do that? I'm surprised - I would have thought they would use fairly high level functions for OTA updates, precisely because any drop-out could cause corruption if you use low-level disk access. But who knows - the mysteries of google? Another possibility is that the sdcard is physically bad, and maybe the update just caused you to get into the bad region (with the dynamic memory mapping in flash memory, once something goes wrong it's almost impossible to figure out what). At this point, I'd be going back to the distributor if possible (you said it was new, right)? I think even if you were an android guru, and knew exactly how to do a complete rebuild from scratch, you would be risking that the device itself is faulty - and that the rebuild would mean you couldn't prove that the device was at fault (rather than your rebuild)...
Best Wishes
Bob
cannot access internal or external storage
urilabob said:
OK, so from your df listing, it's clear that sdcard is not getting mounted. That's a pretty low-level function that is failing. The fact that factory reset also doesn't work suggests (doesn't prove) that the sdcard partition at least has a corrupted filesystem, and quite possibly the partition itself has been corrupted. Could a spotty OTA update do that? I'm surprised - I would have thought they would use fairly high level functions for OTA updates, precisely because any drop-out could cause corruption if you use low-level disk access. But who knows - the mysteries of google? Another possibility is that the sdcard is physically bad, and maybe the update just caused you to get into the bad region (with the dynamic memory mapping in flash memory, once something goes wrong it's almost impossible to figure out what). At this point, I'd be going back to the distributor if possible (you said it was new, right)? I think even if you were an android guru, and knew exactly how to do a complete rebuild from scratch, you would be risking that the device itself is faulty - and that the rebuild would mean you couldn't prove that the device was at fault (rather than your rebuild)...
Best Wishes
Bob
Click to expand...
Click to collapse
Thanks, Bob for all your help. This seems like the end of the line with this tablet. I expected this might be the case, and emailed DinoDirect two days ago for a refund, as I am heading overseas next week and want to resolve the matter before I go. They responded that "we will contact our related department to process your case priority". I have been aware that any actions I might take could invalidate the warranty, and this has inhibited me a bit. I will forward your latest comments in support of my refund claim.
I learned some basics of Android from all this!
Good wishes, great talking to you.
Brian
Just for a great justice :victory:
Got same bug on my Gemei G6, guess it hapens after i connect dc cabel to a fully charged pad that was charged in off mode and turn on. So i just download last firmware fro Gemeitech.com, unzip it on SD card and tnen turn on pad with pressed Home and Power buttons that must be pressed untill robot with green rotating belly appears what mean start of flashin` Thats it.
Got the same issue in Huawei Ascend P-7, I just switched off the mobile, removed the SD card and turned it back on after 5 minutes ....... and that was it, all issues resolved. Just the thing was that once SD card was re-inserted, problem came up again. So i have decided to copy SD card data to PC via Card Reader and format it or get new SD card