Database Info

Calls going straight to voice mail without ringing

I just started using the phone (with original ROM) in Rogers/Fido network in Toronto, and I have been getting on and off calls going straight to voice mail without the phone ever ringing (no missed call notification by the phone).
Anyone else having the problem? Is it related to the phone going to deep sleep state or polling frequency? Any tweaks or registry editing which would reduce the chance of that?
This is a serious problem for me, as I need reliability. I don't mind giving up some battery performance to correct it.
I may trying updating the GSM Radio. Will it make any difference? As I understand, updating GSM Radio only should not erase all the programs like updating OS ROM does, am I correct? I would back up before doing so.

Sorry to state the obvious, but did you accidentally set your phone to forward all calls to voicemail in setting?

sonus said:
Sorry to state the obvious, but did you accidentally set your phone to forward all calls to voicemail in setting?
Click to expand...
Click to collapse
No. And this does not happen all the time. If I make a call from the phone, then it can start to receive calls without any problem. It just happens at random. And when it happens, repeated calls will all go straight to voice mail.
And I have disabled the no answer forwarding, so it should keep ringing until the caller hangs up.

hey -
first, I'd like to say these forums are awesome! thanks for the great info.
But i am having the 'straight-to-voice mail' problem with my TC too. It doesn't happen every time, but every once and a while i get a voice mail indicator, but the phone never rang. My girlfriend actually called me 3 times in a row, 2 of which went right to mail, the third one rang. odd. So if anyone has any ideas, i would appreciate it!
Edit: I am also on Fido in Toronto. I have been looking around, and there is the suggestion that perhaps this is a problem with the 'Who Called' or 'Name display' features of voicemail, which doesnt work well with some phones. Now i am not sure if this is it - but i upgraded my VM at the same time I got the TC. Another suggestion has been that the Radio Rom doesnt work well with some netorks. Can anyone confirm/deny this? Any other ideas?

hmm - anything new on this?

For me, my workaround solution is to disable 3G - network settings changed to "GSM" instead of "Auto". Now, the calls have been very reliable with no straight to voice mail problem.
So it looks like there are some incompatibility issues with my 1.58.21.23 Radio ROM and Rogers/Fido network/3G. But I don't know where to look for a better radio ROM (other than loading everything for trial and errors).
And which radio ROM is compatible with Polaris? Only those made for Polaris or the same class of phones? It is rumored that Rogers would release Kaiser very soon, so I presume that Kaiser's Radio ROM (not OS obviously) should be compatible?

aww...i really hope it's not 3G - i guess i might as well cancel that data plan Anyway, I've disabled it, so we shall see if it remedies the problem.
Edit: for those of you who are having the same problem and want to disable 3G but still want to be able to use 3G data every once and a while, I have installed Schap's Advanced Configuration too (which is awesome, btw, and can be found by searching the forums). It has a handy feature that permits you to add 3G on/off to the comm. manager, which makes switching between GSM and 3G really easy. Just thought I'd share.

Just grabbed this thread out and update it here:
Seems the problem does not depend mandatory on using 3G or GPRS
and also not depending on the Radio version. I have noticed missed
calls with enabled 3G and with GPRS only. And I have noticed them
with Radio 1.58.23.21 and with 1.64.08.21 on bepe WM6.1 0.64 GER.
I also have a friend who confirmed he noticed missed calls on stock
WM6.0 GER from O2 germany with stock Radio 1.58.23.21. Its annoying!!
I had the same problems with my old Hermes (TyTN 1) with all ROMs
and all Radio versions also. It's a pity to seem the problem persist on
the Polaris I mean, hey, the TC is some kind of phone, isn't it?
And the main task for a phone is being able to receive a call if radio
reception is OK. Never had a standalone phone, which suffered such
problems...
Olioaglio

Hi everyone, I have been having the exact same problem on my Cruise (and no, my phone is not set to forward to voice mail). It's very odd since it seems to happen randomly. I found it resolves temporarily if i make a call then hang up.
Can anyone follow-up if switching to "GSM" instead of "Auto" resolves the issue. This has become a serious problem for me and would appreciate any help. Thanks!
UPDATE: after several days of testing, i am happy to say that i have not had any problems since swithching to GSM

Mine is not doing the same in Vancouver.bc Fido.
I've tried multiple radio roms and am gradually working my way down the list from newest to oldest. so far no difference.
Any other ideas?
sorry to resurrect an old threat.

Android system sending SMS without user interaction?

Hello!
Could someone confirm that the Android system is sending out short messages without user interaction?
I am using my unlocked G1 with a different carrier and get SMS messages from the carrier telling me that some sms can not be sent. But I haven't sent any SMS and all the messages that I send get received by the receiver. So my consumption is that one of the preinstalled applications must sent sms messages. (perhaps in the direction of T-Mobile)
This behaviour started right after the activation of the G1 with the different carrier. Especially after restarting the system I get this messages and after that nearly every hour.
Here are some details about the system:
G1 unlocked
Carrier: Simyo
System: Android RC30 custom build (at the beginning I had RC19)
Network: 3G switched off / Wlan switched on
It would be nice to hear if someone has the same problems. I'm getting up to 100 SMS during the day from my carrier. (I suppose that they are auto generated)
Regards from Germany.

It sounds like the MyFaves service is sending SMS messages,
Id try using the modified RC8, this doesnt have the MyFaves App and is known to solve this problem.
Make sure you back everything up before doing the software change (Just in case)

Yes it does. We've already explored most of the issue in a previous thread.
This behavior comes from an application installed by T-Mobile (MyFaves) that you can not uninstall.
If you are using a custom build RC30 (I assume JF's one) switch to the UK TC5-RC8 from JesusFreke as it removes the crazy app. It works on a US phone and the functionality are the same.
If you have an official OTA-RC30 i'm so sorry but you're SOL and I would suggest to go and try to raise hell with T-Mobile if you can..
I hope you didn't get charged for those SMS...

mrboyd said:
Yes it does. We've already explored most of the issue in a previous thread.
Click to expand...
Click to collapse
Yes, heres the thread that I created when I discovered the problem on my G1
http://forum.xda-developers.com/showthread.php?t=444114
Install RC8, that should sort things for you

Great thank you for your help. So I won't have any problem with the moded RC8? Switching from RC30?
You helped me out!

I am on callmobile, a provider in Germany and have no sms sent unintentionally.
Strange but I read about the problem.

Well callmobile is using the T-Mobile network right? So you won't get messages that are showing the failure of delivery.
I have updated to RC8 now and the sms hell is gone. Thanks to all the guys that helped me out here.

start_developing said:
Well callmobile is using the T-Mobile network right? So you won't get messages that are showing the failure of delivery.
I have updated to RC8 now and the sms hell is gone. Thanks to all the guys that helped me out here.
Click to expand...
Click to collapse
You're right, callmobile uses T-mobile net, but it's not t-mo itself. Maybe that is the reason anyway.
Lucky you, you've got root access. And I am so stupid: I read somewhere that there is no reason for having root access on the device at the moment and you should wait with root access if you were not a developer. As I was bored by the permanent notification for an update, I pressed YES and ... there goes my possibility for root access, auto rotation, use another provider without unwanted sms...

sputnik99 said:
I am on callmobile, a provider in Germany and have no sms sent unintentionally.
Strange but I read about the problem.
Click to expand...
Click to collapse
You could just try to send a normal SMS to the number 453, my guess it will not work on the network your provider is using. Hence the myfaves problem is not an issue as long as you're not roaming.

yes, you are right. 453 sms produces an error message.
last weekend I was in France and - so far - I have no roaming on my bill.

Hello, can i update my G1 Rc33 too RC 8? How?

Cant Recieve MMS

I try Sending/Recieving MMS
but it cant
it ALWAYS FAILS
im using a 8125

I'll tell you what i tell most people. MMS's are problematic. not all networks support them coming from WM devices. I can't tell you if it's a solvable problem or not... but the most common one is the network/device...

A little more information please. Did you have problem with MMS ever since you got the phone or did it use to work then suddenly stopped working?
The simplest answer to that actually is that you're phone is not configured to you're home networks MMS settings. You can call your network provider and ask them how to configure your phone to receive/send MMS.

mmm I agree with Nir im afraid, MMS promised so much and delivered so little. Great if your sending one to someone on the same network in the same area, but crap if your sending to someone on different network or when they're roaming. MMS? pfftt.....
I know that doesnt help you, but just dont bother, email a photo from your device, thats what i do and at least you knwo they'll get it yh?

Of course, if you investigate this further with your network and get a good feedback or have a good solution, i'd be happy to hear it.

nir36 said:
Of course, if you investigate this further with your network and get a good feedback or have a good solution, i'd be happy to hear it.
Click to expand...
Click to collapse
i think we all would Nir, but my networks have proved difficult in my experience..... why cant they all decide to use common software/hardware so MMS works across networks.... man that pisses me off

ATT i897 on Rogers: no mms,bad hour, no gps, bad call volume?

Hello guys,
Thought you might help...
I bought an AT&T i987 locked to be used on rogers network. Rooted the photo and installed the app sgs unlock ran perfect.
Now, here's the problem I'm having after 1 month of use:
MMS: I can send SMS but I can't send nor receive MMS, I found a thread saying to play with the proxy setting rogers.mms.com wthv. It didn't work.
SMS: The hours written on my sent message is fine but every sms I receive are 5 hours sooner ( let say it's 15h30, It will show 8h30) Still annoying.
GPS: Some people says it's slow, but mine simply won't lock even after 5 minutes LOL. Do you need absolutly a data plan to make it work? I thought it was working like any garmin GPS out there. connecting to a satellite not the internet.
AT&T apps block ?? It won't let me download any apps out of the android market. is there a way to delete that stupid option?
And this is not related to my ATT phone but DAMN the call volume is very WEAK. I barely heard people's voice but they do heard me fine. It's like the speaker is simply too weak or there's a tweak for this?
Well guess I will start by saying MANY THANKS for your times!

To fix the mms issue do a search for the rogers message center phone number on google and input it in the stock messaging app.
As for the time issue its actually a rogers issue, either use a messaging app(handcent) that can offset the time or get sms time fix from the market.
Plenty of gps info around the forum, keep looking.

Have you tried flashing a rogers ROM to see if that fixes it?

Wifi/Wifi Calling/Airplane mode/MMS weirdness

Ok. This is very strange. It's happening on both of my One S phones. It's possible it only started after the OTA update.
When wifi is on and wifi calling is enabled, the airplane mode setting goes into a state where it says it's "turning off" and the on/off button is diabled.
When it's like that, I can not send MMS with Go SMS (I can send with stock messenger during that time).
If I turn wifi calling off, airplane mode goes into off and I can send MMS with Go SMS.
I know the OTA had something to do with a wifi calling fix, but I think they broke something.
It's like when wifi calling is on, it's disabling the ability for mobile data to come on to perform functions that are not done over wifi (i.e. MMS).

How do u activate WiFi calling? Sorry I'm not stealing your thread and is it true if using WiFi calling u don't use your minutes?
Sent from my HTC One S using xda premium

k1llacanon said:
How do u activate WiFi calling? Sorry I'm not stealing your thread and is it true if using WiFi calling u don't use your minutes?
Sent from my HTC One S using xda premium
Click to expand...
Click to collapse
It's in the settings menu, I don't have the phone at the moment, but I think you have to click the dotted line under mobile network and it's in there. Yes, wifi calling is free, but you have to call them and add a free wifi calling plan to your account.
Any further discussion, I'd ask that you start your own thread.
Anyone able to confirm my findings on the issue I posted about and any thoughts as to what's going on?

I cannot exactly verify what you are experiencing, but I use GoSMS and I have always had trouble with it and wifi. But I do think it had gotten worse since the update.
In my situation when I boot the phone art home (where I have no signal and a fixed, auto wifi connection), wifi calling isn't on... Until I make a call. Then it takes about a minute to turn on and turn blue (it almost always starts out with an "invalid SIM" error). And in my situation, until wifi calling is running, my SMS is spotty. Them while it is initially on I can also send SMS. Then when it goes off again (usually if I don't make a call for about 30), at this point I cannot send SMS without a reboot.
I am running various log applications, and in reading the log enough times, I can definitely see consistent regular errors mentioning the GoSMS app. I also am pretty sure this update fixed a few things, but it also broke stole things.
You should go download a log program, and let me know of you see GoSMS errors.
Sent from my HTC One-S (rooted), stock ROM

I can confirm this is an issue on my One S also
lexluthor said:
Ok. This is very strange. It's happening on both of my One S phones. It's possible it only started after the OTA update.
When wifi is on and wifi calling is enabled, the airplane mode setting goes into a state where it says it's "turning off" and the on/off button is diabled.
When it's like that, I can not send MMS with Go SMS (I can send with stock messenger during that time).
If I turn wifi calling off, airplane mode goes into off and I can send MMS with Go SMS.
I know the OTA had something to do with a wifi calling fix, but I think they broke something.
It's like when wifi calling is on, it's disabling the ability for mobile data to come on to perform functions that are not done over wifi (i.e. MMS).
Click to expand...
Click to collapse

Same here on 1.84, I nandroided back to my stock 1.53 airplane mode is off and I can switch it to on!
Sent from my HTC VLE_U using XDA

BTTRDYZ said:
Same here on 1.84, I nandroided back to my stock 1.53 airplane mode is off and I can switch it to on!
Sent from my HTC VLE_U using XDA
Click to expand...
Click to collapse
That's for comfirming!
How'd the screw this up so badly? It's going to be months before they push a new firmware up to fix this.

Same here

So any work arounds to get MMS to work with Go SMS w/o turning off wifi calling?
Also, I posted on the T-Mobile forums here:
http://support.t-mobile.com/message/148722
Maybe some of you can jump in here and voice your complaints too?

I was able to get HTC to escalate to a tier 2 tech who was very vigilant with trying to reach me to discuss the issue.
After detailing exactly what's happening, he commented that he say some other reports of this issue and something about a youtube video detailing it as well. Said he'd look into it further.
The next day, he called back saying they confirmed it's a bug and it would be fixed in the next maintenance release, but had no idea when that would be.
Very happy with HTC's level of support (after the first few go arounds getting tier 1 to finally understand what I was talking about and escalate).
A T-Mobile forum rep also noted that they've reported the problem and are working on it as well.
Not much else I can do here. Hopefully there will be another software update coming in the next month or 2.

This is happening to me as well. Like you all, when I called Tmobile to ask them about it, they said both the signal fluctuating problem and the random airplane mode are known problems that HTC "is working on a fix for. I guess the pro is that this has been a pretty big phone for both HTC and Tmobile, right? So I'll be optimistic about a fix. OTOH, can I assume this isn't a problem in the ROMs?

Well I hate to disappoint, but this isn't just a HTC problem, I am on the Galaxy SIII and I am experiencing the exact same issue. I'm not sure if T-Mobile uses their own programmers to code the wifi calling and functions, and then just submits it to the manufacturer to add in or what, but there is definitely an issue here.

id_twin said:
Well I hate to disappoint, but this isn't just a HTC problem, I am on the Galaxy SIII and I am experiencing the exact same issue. I'm not sure if T-Mobile uses their own programmers to code the wifi calling and functions, and then just submits it to the manufacturer to add in or what, but there is definitely an issue here.
Click to expand...
Click to collapse
Maybe that's not a bad thing then. Perhaps an update to the wifi calling app is all that's needed to fix? That certainly would be a lot easier than needing new firmware.
Are you having the exact same issue?

Here is a quote off some research I've done:
It could be done technically. AFAIK all communication between MMS enabled components is done via standard TCP/IP. But in a regular provider setup the MMS store and forward server(s) (MMSC) are only reachable via the providers network. That's why you can not send and receive MMS via WiFi.
It's also the reason why you can not make a call and send/receive an MMS simultaneously when you have only 2G (GPRS/EDGE) connectivity.
Normally android will drop the GSM data connection if there is WiFi connectivity and all data will be routed through the WiFi interface, but there is one exception: The MMS traffic will still go through the mobile data connection.
Click to expand...
Click to collapse
So normally, if you are connected to WIFI and send an MMS, it triggers your phone to open up the data connection with your carrier just long enough to send your MMS. With TMobile, there is something in the programming that is stopping our phones from doing so. However, this seems more of a GoSMS issue now because the stock messaging apps does perform this function fine.

I'm seeing this problem as well, but the other issue with WiFi calling for me is that it doesn't do touch tone automated systems well at all. Such as voicemail. It straight up doesn't recognise my password input at all unless WiFi calling is off.
Sent from my HTC One S using XDA premium.

Super_Dork_42 said:
I'm seeing this problem as well, but the other issue with WiFi calling for me is that it doesn't do touch tone automated systems well at all. Such as voicemail. It straight up doesn't recognise my password input at all unless WiFi calling is off.
Sent from my HTC One S using XDA premium.
Click to expand...
Click to collapse
I owned the ONE S before the SIII and had the same issue -- It will record your password, you just need to type it a lot slower than normal. I would suggest setting up visual voicemail, or downloading a visual voicemail app like Youmail.