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[Q] Htc Sensation Xe Frozen on boot

Hi i used revolutionary to turn s off. This also installed clockwork mod.
So i dropped my insertcoin 4.3.1 beta xe rom into my sdcard, did a full wipe through clockwork, installed rom and then did a reboot after install.
Now my phone is frozen on boo up on the beats audio logo and wont go pass this??? I have tried to reinstall the rom same way in case and tried a factory reset to get phone back to normal, but no result!!
How can I get my phone back to working please help me, im a total noob i know ..

Did you update the firmware? If not, visit this thread...
http://forum.xda-developers.com/showthread.php?t=1459767
Be sure to find the right firmware for your Rom... I'm not sure if that version of insertcoin uses firmware 3.12 or 3.24...
Sent from my HTC Sensation 4G with Beats

thank you
hi ty but i didn't upgrade no firmwire i was running android 3.2.4 before i did anything.. is there a more simpler solution to just get my phone working as im a bit confused after reading the thread you posted..
many thanks again..

You need the firmware for these ICS roms.... That's what makes it run... I saw the forum in insert coin that you need the 3.24... So this might be for all versions.... Just get the right zip file put it in the root of your sd and reset to bootloader and that should be good...
If you don't want to update the firmware, just flash the insertcoin Gingerbread roms... I think the last one is insertcoin 3.4.6... You'll find it the insertcoin website...
Sent from my HTC Sensation 4G with Beats

ok ive just gone to there website, from my understanding does this mean i need to install the first version of this rom
InsertCoin_Sensation_Android_2.3.4_Stable_2_3.1.zip
which will the able me to upgrade to the 4.3.1 after?? I did not post link of the InsertCoin_Sensation_Android_2.3.4_Stable_2_3.1.zip as it may not be alloerd in forum ty again..

No, it won't let you do that... The only way for you to run the newest insertcoin is to have the new firmware... Sorry to disappoint you if I did... All ice cream sandwich roms run on 3.24 firmware... All you can run with your firmware is gingerbread roms....
If this is your first time flashing rims, please be careful.... Read more about it...
I don't want you to brick your phone...
Remember also, if you decide to install the 3.24 firmware, be sure that it is compatible with your CID and MID... The thread I gave you is very helpful...
Sent from my HTC Sensation 4G with Beats

you have been ever so helpful my friend but i just want my phone back and bypass this freeze, what would be the easiest solution as i would want to download a mod such as cynogen mod 7 as a last result..

I'm still actually in Gingerbread at the moment... It's jut cuz I don't have time to update yet and still reading few more info to upgrade to ICS...
Sent from my HTC Sensation 4G with Beats

ok im going to download cynogen 7 and put that on my sd card and see if that works..

Is there cyanogen for XE? Didn't know if there's one hehehe... I don't see cyanogen 7 for sensation ... Flash the roms that are built for your phone only....
Sent from my HTC Sensation 4G with Beats

ok i cant connect the phone via usb as it just freezes, im going to have to buy a sd card adaptor tmrw and then chuck the roms on tmrw, see how it goes..
btw what do you think of this will this be compatible with my htc xe 2.3.4??
http://forum.xda-developers.com/showthread.php?t=1098849

Yes but download the gingerbread version.... Not the ice cream sandwich...
You are right, the 2.3.4 is the one
Sent from my HTC Sensation 4G with Beats

[Q] I think i had my htc sensation xe bricked. help anyone?

here's what happened, i had my htc sensation xe s-off but im still using the stock rom. it is working very fine with no problems at all, then i used the software update in my settings to update it to the official ics 4.0 os. when it was finished downloading it automatically rebooted and updated when it was done updating it rebooted and i'm now stuck in the boot with the htc logo and white screen. i tried factory wipe but nothing happened. can anyone help me please? im new to android phones so please enlighten me. THANKS alot!

airwolf002 said:
here's what happened, i had my htc sensation xe s-off but im still using the stock rom. it is working very fine with no problems at all, then i used the software update in my settings to update it to the official ics 4.0 os. when it was finished downloading it automatically rebooted and updated when it was done updating it rebooted and i'm now stuck in the boot with the htc logo and white screen. i tried factory wipe but nothing happened. can anyone help me please? im new to android phones so please enlighten me. THANKS alot!
Click to expand...
Click to collapse
You can try to flash a rom to start your phone again try that.
Sent from my HTC Sensation XE with Beats Audio using xda premium

Did you flash anything or mod the phone in any way? If all you did was accept an official update leading to this boot loop I would call HTC or your carrier and have them fix it!
Sent from my HTC Pyramid using xda premium

OP said they had the phone S-OFF but still running stock ROM - wouldn't the S-OFF be an issue for warranty?
Maybe the OTA update couldn't or didn't properly update the radio/bootloader/recovery segment - that would cause an ICS ROM to fail boot. I think trying to reflash the old stock ROM, or a GB-based custom one, is the first thing to try. Failing that, maybe manually flash the appropriate ICS firmware/radio package for the OTA ROM (see this thread)

pyrilium said:
OP said they had the phone S-OFF but still running stock ROM - wouldn't the S-OFF be an issue for warranty?
Click to expand...
Click to collapse
Doh. Missed that!
OP, you could try to flash the update manually through bootloader?
http://www.androidauthority.com/sensation-ics-ota-update-bootloader-method-63532/
Sent from my HTC Pyramid using xda premium

pyrilium said:
OP said they had the phone S-OFF but still running stock ROM - wouldn't the S-OFF be an issue for warranty?
Maybe the OTA update couldn't or didn't properly update the radio/bootloader/recovery segment - that would cause an ICS ROM to fail boot. I think trying to reflash the old stock ROM, or a GB-based custom one, is the first thing to try. Failing that, maybe manually flash the appropriate ICS firmware/radio package for the OTA ROM (see this thread)
Click to expand...
Click to collapse
sorry im just a newbie in android phones. but what im a supposed to do with the link you sent me? i didn't see a sensation xe rom either. sorry for my noobness :|

jab74101 said:
You can try to flash a rom to start your phone again try that.
Sent from my HTC Sensation XE with Beats Audio using xda premium
Click to expand...
Click to collapse
i tried flashing elegancia ics 3.3.3 and darkforest sensation xe ics 6.0.0 but im stuck in bootloop

airwolf002 said:
i tried flashing elegancia ics 3.3.3 and darkforest sensation xe ics 6.0.0 but im stuck in bootloop
Click to expand...
Click to collapse
IMO you need to flash the 3.32 firmware that will support/run ics (elegancia/darkforest) .
http://forum.xda-developers.com/showthread.php?t=1459767

airwolf002 said:
i tried flashing elegancia ics 3.3.3 and darkforest sensation xe ics 6.0.0 but im stuck in bootloop
Click to expand...
Click to collapse
Did these flash OK (even though you are unable to boot them)? Recovery would have notified you of the result.
If so as above post, update firmware with the firmware needed for the last from you successfully flashed. Post if you get stuck.
Sent from my HTC Pyramid using xda premium

airwolf002 said:
i tried flashing elegancia ics 3.3.3 and darkforest sensation xe ics 6.0.0 but im stuck in bootloop
Click to expand...
Click to collapse
Did you flash the latest firmware before and are you in 4extrecovery?
Sent from my HTC Sensation XE with Beats Audio using xda premium

i have succesfully flashed darkforest sensation xe ics 6.0.0 thank you everyone who replied in this post. i just have another question. im currently using a custom rom now. what do i do if ever iwanted to go back to the stock rom so that if i want to bring my phone to a service center they would accept my phone. THANK YOU EVERYONE!

airwolf002 said:
i have succesfully flashed darkforest sensation xe ics 6.0.0 thank you everyone who replied in this post. i just have another question. im currently using a custom rom now. what do i do if ever iwanted to go back to the stock rom so that if i want to bring my phone to a service center they would accept my phone. THANK YOU EVERYONE!
Click to expand...
Click to collapse
first you have to flash your stock ruu file. then s-on.. read the thread in dev section
Sent from my HTC Sensation Z710e using XDA

Im maybe experiencing the same problem. Here's what happened. I was using internet-pass-through with my Sensation XE for me download games and saw in my notifications that there's an available system update which is the android 4.0, etc. I downloaded the file and installed it but right after i got stucked with picture of an android and beside it is a exclamation point in a triangle. I removed the batt and turned on the phone and nothing happened, nothing new. So, I searched in youtube and saw a way of updating ICS in my phone. My phone had S-off but still using Stock rom. I entered the bootloader then CWM then formatted the system, cache, then tried to update to ICS since i got the zip file already in my SDcard. After then, the installation was aborted, it says cannot fine system/build.prop or something. I rebooted my fone and I got stucked up with the HTC logo and white screen. Omg please help me. I'm crying. I just bought the fone. :'(

[q] about sensation partitions

iv just unlocked my bootloader using htc-devs method and then used revolutionary-0.4pre4 to turn on s-off on my sensation xe, being the phone came with gb pre installed, do i need to change any radios or change my partition to anything to run any ics roms ? im trying to install the miui ics rom.
any help or advice would be a god sent! stuff change a lot

As you are coming from gb..
You need latest firmware first to run ics roms..
Read the guide "a must read for noobs who wants to enjoy ics" or something which is a sticky in q & a thread itself.
That'll explain you and guide you until you install ics rom's
Sent from my HTC Sensation XE with Beats Audio using xda premium

How can i flash a european rom on rooted but S on sensation xe

I have htc senation xe recently got its rooted but not S off also when i checked its cid thru emulator it showed 1111111 like that unfortunately i unstalled htc dialer throu rom toolbox now i cant get it even after reset also i want to know how can i flash european rom version my one seems to be chinese also i have tried alot to make it S off thru revolutionary method but failed my android version is 2.3.4 with a sense 3.0 my first wish is to flash european stock rom on my set if not possible then how i will reinstall htc dialer for sense 3.0 i need help from this forum thanks
Sent from my HTC Sensation XE with Beats Audio Z715e using xda app-developers app

you can flash whatever rom you want. read the guides and make sure you understand whats up. if your really jacked up flash an RUU, then read the guides fully and start over. no harm doing it that way. Flash a 2.3.4 RUU or and ICS RUU,

aman shah said:
I have htc senation xe recently got its rooted but not S off also when i checked its cid thru emulator it showed 1111111 like that unfortunately i unstalled htc dialer throu rom toolbox now i cant get it even after reset also i want to know how can i flash european rom version my one seems to be chinese also i have tried alot to make it S off thru revolutionary method but failed my android version is 2.3.4 with a sense 3.0 my first wish is to flash european stock rom on my set if not possible then how i will reinstall htc dialer for sense 3.0 i need help from this forum thanks
Sent from my HTC Sensation XE with Beats Audio Z715e using xda app-developers app
Click to expand...
Click to collapse
Use kgs tool for soff.. It's a sticky in development section.. He has a solution for your soff issues (tacoroot)
Sent from my HTC Sensation 4G using xda premium

Thanks for reply one thing i want to know what is bootloader unlocked. I also used kgs tools but didn't try recovery.img step before S off sorry for my questions i am new in this field and really don't want to brick it because its quite expensive.
Sent from my HTC Sensation XE with Beats Audio Z715e using xda app-developers app

aman shah said:
Thanks for reply one thing i want to know what is bootloader unlocked. I also used kgs tools but didn't try recovery.img step before S off sorry for my questions i am new in this field and really don't want to brick it because its quite expensive.
Sent from my HTC Sensation XE with Beats Audio Z715e using xda app-developers app
Click to expand...
Click to collapse
good thing you didnt do the recovery from soff ...and no need to care for bootloader unlock ..as you have much better unlocked bootloader after soff by revolutionary ...
now in general section ..go to flashing 3.33 and arhd rom thread by joaquinf (sticky in general section) ..and follow that guide to letter ..to have a working ICS ROM (post #1 and post #2 in that thread)
EDIT:and for thanks there is a thank button to say that

Sensation does not update from GB with OTA

Hi !
Just bought this used Sensation XE with Gingerbread 2.3.4 and when I downloaded update to 4.0 from Software Update I am unable to install cause during installation the phone switches off and reboots to a screen with a Triangle and an Exclamation sign and a small cartoon android next to it.
After waiting for nearly 10 minutes I took out the battery and booted again and now it is running GB once again normally.
I am afraid I might damage my phone if I do again and so may have to go to HTC service center in Bangkok once again. ( I live in Bangkok )
But any advices please ? ( I downloaded once again and checked to see if I had downloaded the entire file the first time but it is the same )
Afraid I am a noob with HTC. I had a Samsung Galaxy S and I had rooted it and must have installed more then 10 ICS on it but with HTC it is not the same and more complicated though I LOVe the Sense compared to Touchwiz now !
Please help !
Thanks !

Is the phone rooted now?
It seems you got rooted rom.. Normally for the ota update to happen three conditions has to be met..
1.cid match (which is matching in your case bother wise you won't even get the update)
2.stock recovery
3.non rooted stock rom
Check whether these conditions are being met or not..
Sent from my HTC Sensation 4G using xda premium

Hi,
Yep as ganeshp has said, check your phone maybe it's rooted. If no and you still have some dificulties, try to install RUU from here:
filefactory[dot]com/f/c87a2330449af512

Yes...I just discovered its rooted. ( being used had no idea )
Since It's not easy like Samsung to unroot, pls advice me what I should do ?
1. Can u advice me to unroot and HOW ? ( the instructions on web is very confusing )
2. Since It's rooted can I install custom Rom but which case do I loose the radio ?
3. To install official ics it says open Bootloader. How do I find if my Bootloader is open or not ?
4. On the white screen it says Locked on top. Does it pertains to S Off ? Do I need to open that too ? And how ?
My sincere aplogies for so many questions but I know almost nothing about HTC.
My thanks !
Sent from my HTC Sensation XE with Beats Audio Z715e using xda premium

sammyservices said:
Yes...I just discovered its rooted. ( being used had no idea )
Since It's not easy like Samsung to unroot, pls advice me what I should do ?
1. Can u advice me to unroot and HOW ? ( the instructions on web is very confusing )
2. Since It's rooted can I install custom Rom but which case do I loose the radio ?
3. To install official ics it says open Bootloader. How do I find if my Bootloader is open or not ?
4. On the white screen it says Locked on top. Does it pertains to S Off ? Do I need to open that too ? And how ?
My sincere aplogies for so many questions but I know almost nothing about HTC.
My thanks !
Sent from my HTC Sensation XE with Beats Audio Z715e using xda premium
Click to expand...
Click to collapse
1.download supersu app ..there inside settings ..there is option to do permanent unroot
2.to decide you can install custom root or not ..you need to post the complete details of the bootloader ..(bootloader is the place where you went in point #4)
3.you did opened the bootloader in point #4
4.ignore the locked part ..post the next line something like "PYRAMID PVT SOFF/SON RL " (if SOFF lucky ..you are eligible to install custom roms ) and probably you are SOFF as you are rooted (unless you are SOFF or have "UNLOCKED" bootloader you cant have root ..but you have LOCKED and root ..so you are most probably soff)
confirm these ..and ill give you the proper guide based on the answers

Hi my friend,
Today unrooted my phone and installed gb stock ROM 2.3.4 in order to have company update ( or i update via ota ) but...made a stupid mistake.
I have copied and pasted my inquiry in a new thread . It's as follows :
I unrooted the sensation xe today. No experience with HTC whatsoever. By mistake installed RUU Gingerbread 2.3.4... but of Sensation instead of Sensation xe.
Now have all specs showing of Sensation like 1.2 GHZ and no Beats Audio, etc.
My question is this :
I have downloaded now ICS update RUU file ( the correct one for sensation xe ) but it says that my phone Must Be a Sensation XE and nothing else.
But after this installation of Sensation RUU , isn't my phone just Sensation now or I still can update with power off into bootloader from this ICS RUU since in reality it is a Sensation xe ?
Or do I need to install sensation xe gb first to upgrade ?
Please advice. I don't want to plug in my usb and install wrongly.
Any way out please ?
Thanks in advance.
Sent from my HTC Sensation Z710e using xda premium
Sent from my HTC Sensation Z710e using xda premium

first flash the gb sensation xe ruu ..then only on the top of that apply the sensation xe ICS OTA
but first if you got OTA (over the air update) not RUU ..then do as above
if you got ICS sensation xe RUU ..then you can ignore the current condition of the phone and can happly apply ICS xe RUU (small hint XE RUU will have _LE_ in their name)
but seeing that you were able to apply sensation RUU on sensation XE i think you are SOFF ..which makes solving problems easy

Thanks ! But during unroot , s-off is on so cannot update from RUU . The software shows a phone on left side but now it only shows an outline of phone. And does not update.
So now I have sensation xe running gb 2.3.4 with regular sensation software instead.
It's unrooted and bootloader locked and s-off on.
Pls help !
Thanks !
Sent from my HTC Sensation Z710e using xda premium

sammyservices said:
Thanks ! But during unroot , s-off is on so cannot update from RUU . The software shows a phone on left side but now it only shows an outline of phone. And does not update.
So now I have sensation xe running gb 2.3.4 with regular sensation software instead.
It's unrooted and bootloader locked and s-off on.
Pls help !
Thanks !
Sent from my HTC Sensation Z710e using xda premium
Click to expand...
Click to collapse
I didnt get you
now you have sensation xe ..and are you getting update on it ?
if so are you able to download it ?
can you post your cid and the ruu name you used for your sensation xe ?

I am unable to provide u with RUU details cause in the office now but its like this :
In the beginning I had bought this second hand sensation xe but rooted and with GB 2.3.4 which I wanted to update to 4.0
Company refused cause it was rooted which i did not realize at that time.
So, searched the net and found how to unroot which made me think that after this I will give it to company HTC to update official version.
Little did I think that on unroot my phone will then loose Beats Audio and in all respects become the first Sensation !
So now It's unrooted, s-on , locked like out of the box except with wrong software ! And I don't know if anything can be done about it !
Yes, after unroot i had downloaded Software Update from Settings and it showed me the downloaded file in a long list which then I Extracted by pressing the Menu key.
After extraction I installed by touching the file and the phone went into long reboot and back....to the same.
Hope this helps though I will send u RUU description today evening ( I am in Thailand )
Kind regards.
Sent from my HTC Sensation Z710e using xda premium

i dont believe it has made the phone s-on. not possible by simply fashing a ruu. please fully turn off the phone, hold down volume down + power. when bootloader boots copy everything onto a post here please.

yes post the bootloader deails as heavy_metal_man said .. but after power off remove battery ,reinsert it then do the rest as he said

Sorry. I did not explain properly.
After flashing RUU I had to go into Command prompt and type 3 commands. Can't remember now. Too complicated. This was to restore my s on from off.
Thanks !
Sent from my HTC Sensation Z710e using xda premium

sammyservices said:
Sorry. I did not explain properly.
After flashing RUU I had to go into Command prompt and type 3 commands. Can't remember now. Too complicated. This was to restore my s on from off.
Thanks !
Sent from my HTC Sensation Z710e using xda premium
Click to expand...
Click to collapse
That was the BIG mistake you did ..turning SON after SOFF (fastboot oem writesecureflag 3 command right ?) is not required at all ..unless you want to return the phone for warranty purposes..as SOFF wont hurt you anytime ..when you stay on stock (also fyi the unroot process doesnt include turning SON)
now post the complete output of this following command excluding IMEI..with phone connected from fastboot to pc (the same way you did SON using the three commands )
fastboot getvar all

Thanks
Though I do not understand this completely i will go home tonight and do my best to comply.
Thanks again.
Sent from my HTC Sensation Z710e using xda premium

Oh ....by the way , can I root and install custom ROM ? Frustrated somewhat.
Sent from my HTC Sensation Z710e using xda premium

sammyservices said:
Oh ....by the way , can I root and install custom ROM ? Frustrated somewhat.
Sent from my HTC Sensation Z710e using xda premium
Click to expand...
Click to collapse
yes you can absolutely but dont update to ICS via RUU or OTA if you want to root and install custom roms the easy way

Please, pls, can u in that case provide me links to root and recommend a stable custom ROM ?
How to instructions would be great.
I am a noob of the highest caliber when it comes to HTC.
Tried to find links to root for my phone but afraid I might mess up again.
I trust your judgement and u have been so quick on yr replies that It's so impressive and I thank u for your kind help !
Best regards
Sent from my HTC Sensation Z710e using xda premium

ok first soff using this guide ..only SOFF i.e step #1
then you need to follow this guide to the letter ....post #1 and post #2 (the custom rom used is close to stock and one of the most popular/stable rom)

God bless.
Thanks !
Will try when I reach home tonight.
Kind regards.
Sent from my HTC Sensation Z710e using xda premium