Update made internet fail.. - Droid 2 Global General

I updated everything successfully and on 2.3.3, activated the phone correctly...have 3g signal... but the internet is not working...not too sure what could be the problem.... took out the sim card and the internet worked but my phone battery died then after I charged it a little the internet wasn't working again....I have no idea
Sent from my MB855 using xda premium

update 3.3.4/4.5.629?
if so don't SBF you will brick phone

Update, I believe it is the latest ota available, its my sisters phone and I don't have access to it right now, but here are some more symptoms...she factory reset it, still didn't work... took it to the Verizon store they said they couldn't help her and also factory reset with no resolution....the 3g is supposedly not coming up in the status bar but she said when it does the internet does work but while she was using it it all of the sudden restarted when she was using the internet and when it came back on the internet stopped working again...can't figure out what it could be...she is connected with the network but why wouldn't 3g work..is there a way to change vpns or something to help
Sent from my MB855 using xda premium

Related

Data Problem, What Should I Do?

I just started having this issue, i can't connect to any data at all, i have tried battery pulls, using restart connection, running different roms, using restores where everything was working, doing a full wipe and then installing a new rom, but still no luck. Should i try just a factory restore? i also read that taking out the battery, then take out the sim card, booting the phone up with out the sim card in, getting errors and then shut it off and then put the sim card back in works, but im not sure which of those to try, any advice?
when that happened to me i did a factory reset and it worked afterward
Check around first, see if Verizon is having problems in your area. I know recently places have been popping up with sporadic outages.
Bigandrewgold said:
when that happened to me i did a factory reset and it worked afterward
Click to expand...
Click to collapse
But isn't installing a rom and wiping the data and cache the same as a factory restore?
I had this happen to me earlier this week. When I called Verizon support they told me that towers were down in my area, they told me the same when I called back the next day. Meanwhile, others who own the TB seemed to be having no issues. Finally I took my phone into a Verizon store and they are shipping me a replacement phone. They would not swap my phone in the store since I was a whopping 4 days beyond the 14 day return window...but, I digress.
The one workaround that I found in the meantime is to switch your modem settings. Dial ##778, select Edit Mode, enter 000000 as the password and select Modem Settings. Select Rev. A and choose Enable. Press your menu button and select Commit Changes. Your phone will reboot and you can use the LTE On/Off App (or just dial *#*#4636#*#* and choose Phone information) and switch the radio to CDMA Auto (PRL). That enabled me to have 3G data, though it seems extremely slow relative to 3G on my OG Droid. But, in a pinch it seems to work.
One additional bit of advice, in case you are running a custom ROM. I was running Virus ROM and ##778 would crash whenever I tried to run it. In order to swap the modem settings, I had to flash back to stock and make the updates, then flash back to Virus. I don't know if this is specific to Virus, but just an FYI.
Just tried on das bamf and worked fine (##778) must just be virus.
Sent from my ADR6400L using XDA App
SmokingPope said:
I had this happen to me earlier this week. When I called Verizon support they told me that towers were down in my area, they told me the same when I called back the next day. Meanwhile, others who own the TB seemed to be having no issues. Finally I took my phone into a Verizon store and they are shipping me a replacement phone. They would not swap my phone in the store since I was a whopping 4 days beyond the 14 day return window...but, I digress.
The one workaround that I found in the meantime is to switch your modem settings. Dial ##778, select Edit Mode, enter 000000 as the password and select Modem Settings. Select Rev. A and choose Enable. Press your menu button and select Commit Changes. Your phone will reboot and you can use the LTE On/Off App (or just dial *#*#4636#*#* and choose Phone information) and switch the radio to CDMA Auto (PRL). That enabled me to have 3G data, though it seems extremely slow relative to 3G on my OG Droid. But, in a pinch it seems to work.
Click to expand...
Click to collapse
Thanks, that got my 3G working, will i still have 4G with it on that setting? or do i need to switch it back to use 4G or do i get the Lte on/off app?
*#*#4636#*#* and tap on phone information and go to the box that says "CDMA+LTE" THATS default 3g and 4g and for only. 3g is auto prl
Sent from my ADR6400L using XDA App
schwab16 said:
Thanks, that got my 3G working, will i still have 4G with it on that setting? or do i need to switch it back to use 4G or do i get the Lte on/off app?
Click to expand...
Click to collapse
You won't get 4G on that setting, it turns the 4G radio off entirely. You would need to switch back to the CDMA + LTE/EvDo auto or LTE mode settings to get 4G. Ultimately, my issue ended up being a defective phone. You can try to wait it out and see if you get 4G back later, but you may just have a faulty device.
If that is the case, just remember to follow the instructions that jcase posted in the development forum to get your phone back to stock with s-on before taking it into a Verizon store. If you bring a rooted device in, I suspect they aren't going to honor any sort of warranty.
My phone had this problem too... turns out when I went into a 4g area the mobile network box got unchecked in the wireless & network settings.
I use the "verify with multiple devices method". I am tired of the standard VZW "towers are down in your area" bs answer.
If another tb, xoom, and bb have service and my tb doesn't, that tells me something is wrong.
I have a feeling that there is something seriously wrong with the network (implementation or backend hardware) that is causing this with 4G devices. Either that or the tb is to blame entirely for Verizon's 4G issues...... /rantoff..... LOL
Sent from my ADR6400L using XDA App
schwab16 said:
I just started having this issue, i can't connect to any data at all, i have tried battery pulls, using restart connection, running different roms, using restores where everything was working, doing a full wipe and then installing a new rom, but still no luck. Should i try just a factory restore? i also read that taking out the battery, then take out the sim card, booting the phone up with out the sim card in, getting errors and then shut it off and then put the sim card back in works, but im not sure which of those to try, any advice?
Click to expand...
Click to collapse
Was having issues earlier today with 4G. The connection and signal were good, but no data would download. The white up arrow would light up, but the down arrow never would. It was like that for about 4 hours. It's working great now and speeds are disgustingly fast.. maybe VZ doing some maintenance?
EDIT: THis is in San Diego.
schwab16 said:
I just started having this issue, i can't connect to any data at all, i have tried battery pulls, using restart connection, running different roms, using restores where everything was working, doing a full wipe and then installing a new rom, but still no luck. Should i try just a factory restore? i also read that taking out the battery, then take out the sim card, booting the phone up with out the sim card in, getting errors and then shut it off and then put the sim card back in works, but im not sure which of those to try, any advice?
Click to expand...
Click to collapse
Factory Reset from bootloader worked for me. I had the exact same problem. Tried everything that was suggested, but no data still. Only enabling Rev. A worked.
Thanks for the help, the problem I'm having now is I got 3g but I can't get 4G back, I have tried to switch my settings back to get 4G using LTE on/off and by dialing the number, and I have had no luck, in those menus it tells me service type LTE but it is disconnected, and I get no data or 4G symbol in the status bar, so I'm confused if I maybe messed up a setting or what, so should I just try a factory restore via the bootloader and see if that works? Any other suggestions ?
Sent from my ADR6400L using XDA Premium App
schwab16 said:
Thanks for the help, the problem I'm having now is I got 3g but I can't get 4G back, I have tried to switch my settings back to get 4G using LTE on/off and by dialing the number, and I have had no luck, in those menus it tells me service type LTE but it is disconnected, and I get no data or 4G symbol in the status bar, so I'm confused if I maybe messed up a setting or what, so should I just try a factory restore via the bootloader and see if that works? Any other suggestions ?
Sent from my ADR6400L using XDA Premium App
Click to expand...
Click to collapse
I would try the factory reset from bootloader, but I was on the stock ROM when I did it. So I don't know if that would matter or not.
schwab16 said:
Thanks for the help, the problem I'm having now is I got 3g but I can't get 4G back, I have tried to switch my settings back to get 4G using LTE on/off and by dialing the number, and I have had no luck, in those menus it tells me service type LTE but it is disconnected, and I get no data or 4G symbol in the status bar, so I'm confused if I maybe messed up a setting or what, so should I just try a factory restore via the bootloader and see if that works? Any other suggestions ?
Sent from my ADR6400L using XDA Premium App
Click to expand...
Click to collapse
Just to reiterate, my 4G never came back. The phone was just broken. It sounds suspiciously like you are having the same issue. Maybe there is a manufacturing defect that makes this issue more prevalent with this phone right now? If you are in the 14 day return period, set your modem and radio settings back and get into the store ASAP to swap the phone out. Otherwise, call customer service and have them replace the phone. They will overnight you a new phone if you complain enough.
Ok I was looking through my modem settings after dialing ##778 and I had changed the rev a. Setting to enable, that got my 3g working, but what is eHRPD is that would I should have it on too have 3g/4g? But everytime I have tried setting it to that I get no data so is that the setting that is messed up?
Sent from my ADR6400L using XDA Premium App

No 4G since the update

I applied the update late Friday night and have not been able to get a 4G signal since. I'm normally in a strong 4G area and had not had any problems like this in the past except for the nationwide outage of course.
I've tried battery pulls, toggling LTE off and on and even did a factory reset. I then talked to tech support and they did a few things on their end that were unsuccessful. They then told me to get a new SIM card but once again, no luck.
Tech support is at a loss to explain what is going on and has escalated it to the higher level of support. It can take up to a week for them to get to a ticket so I guess I'm SOL until they take a look at it.
Anybody else having 4G problems since the update?
I haven't applied the update but have been stuck in 1X all day as well. I also pulled the battery, switched back and forth on Rev A, and toggled LTE. Nothing. Was going to revert back to a saved ROM next. My wife's phone happily receives 3G.
Did the update Friday night and 4G is as strong as ever.
Sent from my Verizon 4GLTE HTC THUNDERBOLT
My 4g is also working. What is weird is when I loaded a ROM I lost all signal. I loaded another Rom and nothing. I had to load radio file in hboot and I was back in business.
yea in such circumstances I had reflashed the radio and it works just fine, give it a shot
Received a replacement today, popped in the SIM card and am back to 4G. No idea what happened but the update is definitely to blame.
Yeah I got mess up too with the new update. Had to get a new simcard today and it work ok.
4G working just fine for me also
jmz768 said:
Received a replacement today, popped in the SIM card and am back to 4G. No idea what happened but the update is definitely to blame.
Click to expand...
Click to collapse
glad you got it worked out. I would have reflashed just the radio to try and fix it.
Having this issue as well since yesterday (7/11). Loaded Th3ory 5.0 with the newest radio to two different Tbolts (mine and a coworkers) and we're both experiencing the same issue. Flashed different versions of the radio, including the newest one again and had 4G come back for a short period of time before all service was gone again. Not sure if its an issue with Th3ory rom itself and since I cant post in that thread until I make a few more spam posts about nothing to get my post count up, I figured I'd post it here.
in Mid-town NYC where 4g has never been an issue before.
I should add that I wasn't rooted.
What happens if you're Rooted and running a custom ROM and you do a SIM Card pull? I really want to try this method, but i'm scared this will force my phone to download the new OTA update and that i'll either brick my phone or run into some serious issues.
I have had trouble for the last two days getting 4G, never had a problem before.
Orange County, CA area.
BAMF remix 1.8.6 w/2.5 radio.
Dyerseve3160 said:
Having this issue as well since yesterday (7/11). Loaded Th3ory 5.0 with the newest radio to two different Tbolts (mine and a coworkers) and we're both experiencing the same issue. Flashed different versions of the radio, including the newest one again and had 4G come back for a short period of time before all service was gone again. Not sure if its an issue with Th3ory rom itself and since I cant post in that thread until I make a few more spam posts about nothing to get my post count up, I figured I'd post it here.
in Mid-town NYC where 4g has never been an issue before.
Click to expand...
Click to collapse
don't think anyone else is having problems. Might be network issues in your area. Just flashed gingertheory 5.0 yesterday with the new stock 2.0 radio from the update and no problems.
I am having the same issues 4g is gone and only stuck on 1x
Make sure you check your sim and battery cover.
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kuwlness said:
What happens if you're Rooted and running a custom ROM and you do a SIM Card pull? I really want to try this method, but i'm scared this will force my phone to download the new OTA update and that i'll either brick my phone or run into some serious issues.
Click to expand...
Click to collapse
You dont need to pull out the sim card, pulling the battery is good enough. All it does is update the PRL.
nrfitchett4 said:
Make sure you check your sim and battery cover.
Sent from my ADR6400L using XDA Premium App
Click to expand...
Click to collapse
Yeah just tried battery pull etc.. no luck uggh thnx though
Sent from my ADR6400L using XDA App
I'm also off 4g since update... They are sending new sim card hope it works... OTA went w/o hitch... But no 4g... Would modem reset help?
Sent from my ADR6400L using XDA App
I'm in the same boat.... I used to get 3-4 bars of 4G service at my home, now after the update I barely get 1 bar of 3G service. I have to force the phone to lock onto 4G by choosing LTE only.
Sent from my ADR6400L using Tapatalk

[Q] No Edge, 3g or 4g

Last week I stopped being able to use the internet, marketplace and streaming service on my Galaxy S 4g unless I'm on wi-fi. Today I realized it appears as if I'm no longer getting edge, 3g or 4g service. I have bars, but nothing next to it telling me what network I'm on.
My phone is rooted to stock with bloat removed and has been for months. Any ideas on how to fix this?
Try toggling airplane mode. Might help to remove your SIM card & ensure the contacts are clean then reseat it.
Sent from my SGH-T959V using XDA App
I'm having the same issue after moving CM7 => MIUI.
I've moved back to stock ROM XXJVT, but still not able to connect to 2G/3G. Anyone help.....
Btw, I'm sure the APN settings are correct and packet data is checked.
omer9 said:
I'm having the same issue after moving CM7 => MIUI.
I've moved back to stock ROM XXJVT, but still not able to connect to 2G/3G. Anyone help.....
Btw, I'm sure the APN settings are correct and packet data is checked.
Click to expand...
Click to collapse
You are in the wrong forum.
Sent from my Nexus One using XDA App
patientx1013 said:
Last week I stopped being able to use the internet, marketplace and streaming service on my Galaxy S 4g unless I'm on wi-fi. Today I realized it appears as if I'm no longer getting edge, 3g or 4g service. I have bars, but nothing next to it telling me what network I'm on.
My phone is rooted to stock with bloat removed and has been for months. Any ideas on how to fix this?
Click to expand...
Click to collapse
Follow these steps.
Settings,wireless and network,mobile networks,accesspoint names,and then check t-mobile us.
Sent from my SGH-T989 using XDA Premium App
try taking the battery out for 10min
I guess I figured it out. But it doesn't seem very logical, but hey it works.
I changed the url of my provider from "live.vodafone.com" to "live .vodafone.com" (watch the space between live and .vodafone) and all of a sudden E/G/H appeared in the status bar.
Still, double check the APN settings, make sure everything is entered in right (proxy, username, authentication type, etc). Were you able to send pictures still? You need to make sure it's not a hardware problem.

[Q] Wifi without simcard

I would like to know if there is any way I can have my WiFi internet on my MT4GS,without my Sim card in the phone .Probably just surfing the net or using "whats app". I have tried and my cell doesn't connect to the WiFi router at all.Can someone advise on settling this matter ? My phone is unlocked and rooted.I haven't taken the update,so I'm still on the stock ROM.
I used my old windows touch pro 1 cell and it connects to the WiFi router without Sim card.So what can I do to get the WiFi internet on my MT4GS?
You should just have it.
I have two of these devices - one on T-Mobile, the other bought aftermarket out of plan. No sim card, yet I connect to wifi everywhere, even use it as a wifi bridge to my router for a desktop in my home.
Just go into settings, wireless settings, then turn on wifi and tap 'wifi settings' underneath it. You should see your network in the list, just tap it and enter a password if necessary.
Done.
This doesn't work for you?
Sim card has nothing to do with wifi, only cellular.
Maybe the fact that your phone is rooted. But I don't know my rooted cliq is rooted an connects to WiFi fine...
Sent from my myTouch_4G_Slide using xda premium
PentraRAWR said:
Maybe the fact that your phone is rooted. But I don't know my rooted cliq is rooted an connects to WiFi fine...
Sent from my myTouch_4G_Slide using xda premium
Click to expand...
Click to collapse
Could be, my buddy has a stock mytouch and he can't get on wifi without a sim either..
Sent from my myTouch_4G_Slide using Tapatalk
I don't think so - I just got it back from HTC and it's not rooted yet, still stock the same way I shipped it out to them. Gets on wifi fine with no sim card.
It does have an S-OFF bootloader, but I don't see how that would matter.
I do find this curious.
What exactly happens when you try to connect to a wifi network?
Does it even see the wifi networks?
Where does the ability to connect fail?
You should be able to connect. It'll have that option at the HTC setup wizard.
Sent via smoke signal.
Blue6IX said:
I don't think so - I just got it back from HTC and it's not rooted yet, still stock the same way I shipped it out to them. Gets on wifi fine with no sim card.
It does have an S-OFF bootloader, but I don't see how that would matter.
I do find this curious.
What exactly happens when you try to connect to a wifi network?
Does it even see the wifi networks?
Where does the ability to connect fail?
Click to expand...
Click to collapse
Says scanning ,then tries to acquire ip address then it disconnects and starts all over with the same result.Secondly I remembered the last two programs that were causing me problems in installing and uninstalling were Bloater and Busybox ,before my WiFi went haywire.I gave up trying and hence I was preparing to send my cell back to HTC, since it was still within the warranty period.I unrootted my cell and now my WiFi works again.So i really can't say exactly what caused this malfunction as yet .Thank you guys,for such quick responses.This really makes me feel proud to be part of an outstanding group of people here,and as whole, part of xda-developers.I thank you all for your help an assistance.Hopefully this information might help someone else someday.
Maybe it's your router
Sent from my myTouch_4G_Slide using Tapatalk
No my girlfriend,has the same phone with me and it connected .Had tried another router and it still didn't connect.
I do it all th time with several brands of phones. I have had problems the constanly connecting and reconnecting when there are too many devices around at the same time.
Sometimes it is the router and internet going through "spells".
Sent from my Bulletproof_Doubleshot using Tapatalk
Yes, "innerwebs" with wifi works without a sim card.
My g2 AND my other 4g slide both connect to my router without a sim in them.
But they are rooted with different roms so......

3G problems on 5.0.1

Hello everybody,
I am using a Nexus 5 for a full year now and I noticed from the beginning that I never can get 3G signal, but when I am in the nearest city I van get 4G/LTE. Last week I wanted tot know more about it so I inserted my sim into another phone and immediately I had full 3G connection. So I updated to 5.1.0 with the new radio for 5.1.0 and I still couldn't get 3G. When I googled for 3g coverance I noticed I shoud've get full 3G. however only 2G and 4G works but the problem is that there is no 4G coverance in my hometown so I am stuck at the slow 2G. I'm in the netherlands and I already tried all options in *#*#4636*#*# but I still dont get 3G. also my apn settings are correct. so my last hope is to ask here if anyone knows what to do. I'll include a picture of my baseband version etc.
Sent from my Nexus 5 using XDA Free mobile app
If it doesn't work after clean flashing factory images and trying different radio versions, it might be a hardware problem.
It's sad because I don't have any warranty anymore because I've opened the device up to replace the screen myself. Do I need to change the whole motherboard?
Sent from my Nexus 5 using XDA Free mobile app

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