I dropped my phone yesterday afternoon (OtterBox case) and have now been experiencing connection issues with both my wifi and bluetooth. Everything connects and I get a signal but it is very weak. Phone has to be close to the earpiece for the sound not to be muffled. My router is in the next room, and while in the past it has always had a strong connection it's now low.
Is it safe to assume I may have a hardware issue or is there another possible issue?
GrandAdmiral said:
I dropped my phone yesterday afternoon (OtterBox case) and have now been experiencing connection issues with both my wifi and bluetooth. Everything connects and I get a signal but it is very weak. Phone has to be close to the earpiece for the sound not to be muffled. My router is in the next room, and while in the past it has always had a strong connection it's now low.
Is it safe to assume I may have a hardware issue or is there another possible issue?
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I would take look and make sure that the battery cover is on tightly as the wifi connector is on there and if the battery cover isn't plus against the back of the phone wifi can get a spotty.
Hopefully it's what MMM-BACONSTRIPS is saying. Take the battery out and put it back in and reseat the cover. Pull the other door off and reseat the SIM and micro SD card. Then put that cover back on and power it up. Let us know, and good luck.
Well, I got some progress. It was exactly like you said MMM-BACONSTRIPS. The battery cover was off. Put it back on and restarted the phone. Wifi is working much better. However it degrades greatly when I attempt to use bluetooth. It's like they're interfering with one another. I think the issue is with the bluetooth because I can no longer browse it or send files to it via my laptop.
GrandAdmiral said:
Well, I got some progress. It was exactly like you said MMM-BACONSTRIPS. The battery cover was off. Put it back on and restarted the phone. Wifi is working much better. However it degrades greatly when I attempt to use bluetooth. It's like they're interfering with one another. I think the issue is with the bluetooth because I can no longer browse it or send files to it via my laptop.
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yikes, I wish I knew more about bluetooth to help ya out here..at least my advice got your wifi back to almost normal haha, free bump though hopefully someone with a little more experience can help ya out!
Try replacing the battery and microSD/SIM covers.
Related
My inspire doesn't get the best wifi, my brother's captivate works much better as done any apple product I have tried.
Are there any Roms that offer stronger WiFi connection? I'm running rumrunner, I've tried miui leedroid gingerbeast and inspired ace.... I know I get a little stronger WiFi when I take the case off my phone but I still imagine one of the Roms would be able to help me.
Sent from my Inspire 4G using XDA App
Nope, wifi on this phone does suck and you cannot change it.
Gah! I started a thread exactly like this. Stupid forum search didn't alert me this one was here.
My wifi sucks too. I wonder if a replacement Inspire will help.
Warranty replacement is on its way.
Oh and since nobody ever says anything nice about AT&T I have this little nugget:
The reason I got so concerned about my wifi is because I got a txt saying I was at 90% of my 2GB limit. I am home and on wifi probably 90% of my day. My Wifi has obviously been dropping out without me noticing. AT&T has given me a $15 credit because I have 10 days left in my billing cycle and will go over my 2GB. This way it won't cost me anything.
I thought that was nice of them.
Sent from my Inspire 4G using Tapatalk
in for info
I'm on my second Inspire. I took the first one back because of wifi. According to the book, the antenna is located in the bottom where the sim and sd card are. What's weird is if I cover the the top of the phone with my hand, I loose wifi. There's seems to be a slight "grip of death" thing going on. This seems to occur only with wifi and not the 3g. My second Inspire seems a little better. Also this seems to only happen in weak signal areas. YMMV.
jjthenovice said:
I'm on my second Inspire. I took the first one back because of wifi. According to the book, the antenna is located in the bottom where the sim and sd card are. What's weird is if I cover the the top of the phone with my hand, I loose wifi. There's seems to be a slight "grip of death" thing going on. This seems to occur only with wifi and not the 3g. My second Inspire seems a little better. Also this seems to only happen in weak signal areas. YMMV.
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The wifi antenna is in the battery cover, not the sd/sim cover. So that explains your top of phone grip attenuation.
henrybravo said:
The wifi antenna is in the battery cover, not the sd/sim cover. So that explains your top of phone grip attenuation.
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Right you are! I went back and re-read manual and there it was. Thank you for clearing that up.
jjthenovice said:
Right you are! I went back and re-read manual and there it was. Thank you for clearing that up.
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smh.....read the manual. Your man card has been revoked.
As bad as this Wifi is, nothing was worse than the Atrix.
Also, if you grab the latest Radio firmware (I forget which) it improves Wifi strength and performance a Tad.
Sent from my microwave
wifi only working when bluetooth is on.
I also have the htc inspire.. I am wondering why my wifi only works if the blue tooth is enabled? I have tried a factory reset and all does anyone else have this issue?
danir2010 said:
I also have the htc inspire.. I am wondering why my wifi only works if the blue tooth is enabled? I have tried a factory reset and all does anyone else have this issue?
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Sounds like you need to flash a new radio
Sent from my microwave
how do you do that?
forum.xda-developers.com/showthread.php?t=1106324
Sent from my microwave
I got my replacement inspire today and can now use wifi from my back porch. Hurray
Sent from my Desire HD using Tapatalk
I have a HTC one s and it is experiencing wifi problems. I know the one x has had some of the same issues, but the problem with my one s is that whenever i hold the device from the top, the wifi drops suddenly and it than cuts off. When i remove my hand about, 5 seconds later the wifi shoots up to 4-5 bars.
return it and get a new one
That's where the antenna is!! Your SIM cover has the antenna built in to it.
Please use the Q&A Forum for questions &
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Moving to Q&A
Try to remove and reseat SIM card cover, if its still too bad have the phone replaced. A friend of mine had his One S replaced after we compared Wifi signal with Wifi analyzer and his was ~20 dBm worse than mine at same locations. New one is fine. Didn't know about the wifi antenna on sim card cover back then though, might have helped since it seems it has for some users here.
I have almost the same problems with WiFi antenna although it's not as worse as others are saying. I can confirm though that when you put your hand next to the SIM cover the WiFi signal drops 1-2 even 4 lines at some times. However I don't think it's a manufacturing defect for some phones but I think it's a general problem with all the models. I am saying this because I had the exact same problem with all my HTC devices (Diamond, Desire and One S). So I think it's a poor WiFi project and maybe cheap raw materials rather than a poor WiFi in some phones. In a way it's normal that this happens because your hand will screen the antenna. Try to do this with all antennas out there and you will see that your hand (your body) will influence the signal in all devices). So if they couldn't overcome this problem they had to put the antenna in the place where you will cover it most rare, and this place is on top of the phone. I don't like it either but that's the way it is.
amoiz said:
I have a HTC one s and it is experiencing wifi problems. I know the one x has had some of the same issues, but the problem with my one s is that whenever i hold the device from the top, the wifi drops suddenly and it than cuts off. When i remove my hand about, 5 seconds later the wifi shoots up to 4-5 bars.
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just noticed the same this morning, though only happens when i try to wrap the upper part of the device with my hand. i never hold the phone in that position so it does not happen.....
Actually when you are browsing the internet, view pics one-by-one, view movies - usually you are holding the phone in the landscape mode so most people will rotate the phone counter-clockwise until it reaches landscape mode and will hold it with the left hand exactly from the upper part (if the phone is rotated clockwise then the supporting hand will accidentaly touch the lower 3 buttons so not too many people will rotate it clockwise) and with the right hand they will browse. So in these situations, which come very often, we will loose (almost all) signal. If these will not bother you/me/all of us, for sure it will bother all of us when browsing internet. I really don't know if a fix can be made for this issue. Even if I would change the SIM cover (so change the WiFi antenna), the replacement will be built exactly the same so the problems will persist. I am curios to see if SGS3 has the same problem or not. I really think it's a question of antenna position so it's a crappy board design of the phone. It shouldn't happen at a 500+ euro device.
I have the same wifi issues on the One S. There is a firmware upgrade available OTA, it may fix it. I will see.
Any chance this is fixable or not device-wide? It's somewhat of an annoying problem when holding in landscape. I'm assuming this is no more than a design "flaw"
I'm having the same issue. When holding the phone in landscape mode, the wifi signal drops to one bar.
I noticed that when I'm closer to the router, like within a 3 meters range there is no signal dropping.
It's very annoying...
Could it be fixed by improving the contact between the antenna and the back-cover?
Sent an email to htc support about it, this is their response:
The location that you describe, on the side with the Power button near the camera lens, is where the HTC One's antenna is located. Covering this location will provide less-than-optimal results with regard to cellular and WiFi signal. You may want to try holding the device slightly to the side of this location, more towards the center of the device.
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I seem to recall a certain fruit phone with a similar problem and it was kinda a big deal lol. I'll get over it, but fokkkkkk
ThudButt said:
Sent an email to htc support about it, this is their response:
I seem to recall a certain fruit phone with a similar problem and it was kinda a big deal lol. I'll get over it, but fokkkkkk
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Did you guys try remove and reseat SIM cover? Might help a bit even though its natural with some signal loss when holding it that way. If your phone has significantly worse signal when laying on a table or whatever compared to another phone then try to get it exchanged. Compare with https://play.google.com/store/apps/details?id=com.farproc.wifi.analyzer
Edit: Love how your quote from HTC disappeared when I quoted you
traffic stops after few minutes
Hey,
my signal is ok, but after few minutes of working the internet connection just will not go through anymore. I have tried installing 4.04 but no change. AP is still connected, full signal, but not even google comes on. Restarting wifi helps for another few minutes. Doesn´t have to do anything with sleepmode, that I am sure of - it happens even during download from Play Store i.e.. Wifi best performance ON, Keep Wifi on during sleep Always.
Any idea on what that might be? - the old HD2 (android 2.3.) works like a charm on my home network
Getting desperate , otherwise such a nice phone.
WIFI problems
Ive been trying hard to figure out the flash 1.85 thing and have had no luck. any way someone can help me with exact directions on doing it. i have downloaded 1.85 2.85 files but having issues flashing it.
please help
Hi everyone,
I have recently cracked my screen and replaced it myself using youtube tutorials. I have (somehow) completed the task although I had many problems with the two side cables (black and white antenna cables, I hope you know what I mean as I don't know their proper names). Specifically, I wasn't able to slide them down the channels intended for that and at the same time I wasn't able to connect them properly in the jacks were they need to be plugged in. I thought I have somehow did it but it seems I did not do it properly as I do have frequent ups and downs with the network signal, I lose it constantly in places where I used to have full network signal and I can't reach LTE at all, there's no connection at all when switched to LTE. There's signal only when 3G is ticked in settings and internet signal remains to E, rarely if ever moves to H.
At the same time, Wi-Fi is good although I feel it worked better previously, but that can only be my imagination working.
So, I think it has something to do with those cables, as those were my main issue during reassembly. Is there any advice anyone can give me. They don't seem broken, but I can't fit them in the channels and in the jacks properly. Would it work if I put something like a sticky paper in the channels to hold the cables down. Also, is there any trick for connecting them in the jacks or I just need to be precise?
Or, is the problem something completely different?
Any advice would be much appreciated as my phone is rather new and I absolutely love it.
Thanks in advance
Those mini-coaxial sockets can be a bit harder to push in at times - just get a pair of good quality tweezers , get a good grip on the connector and push it down with some other tool. I can guarantee it is going to go in . If they don't make good contact you are either going to get intermitent network , or a very week network signal .
My original OnePlus One worked great in my area, my Moto E also get's signal all the time so this is not a network coverage issue. I have an OPO that will let me make calls perfectly with great clarity, and then a moment later will say it does cannot find a signal. If left on it will mostly have no signal but after a few power cycles boom there you go, full signal! I would think it was an antenna issue except when it does work I have full signal, not a weak signal like on my old S3 with antenna issues.
I am hoping this is just a modem issue that can be fixed by flashing the latest stock rom/modem but I am hoping I can get some input on the problem.
Thanks for your time!
earmuffs said:
My original OnePlus One worked great in my area, my Moto E also get's signal all the time so this is not a network coverage issue. I have an OPO that will let me make calls perfectly with great clarity, and then a moment later will say it does cannot find a signal. If left on it will mostly have no signal but after a few power cycles boom there you go, full signal! I would think it was an antenna issue except when it does work I have full signal, not a weak signal like on my old S3 with antenna issues.
I am hoping this is just a modem issue that can be fixed by flashing the latest stock rom/modem but I am hoping I can get some input on the problem.
Thanks for your time!
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Click to collapse
have you dropped the device? it could be hardware.....too. Have you tried different modems or not? If not that would be a start. (https://forum.xda-developers.com/oneplus-one/general/firmware-modem-oneplus-one-t3462214). If the modems dont help then here what i would check...only if you confident.
Open the OPO and make sure the screws have not come lose as sometimes that can cause issues with signal.
Recently i has something similar but no as bad as you, i ended up replacing the, Speaker Antenna module, microphone flex. you could also replace the coax- i was suppose to be but the one i got sent was too long so i had to stick with the original one.
This is what they ebay guy sent me before i replaced the parts:
first thing to replace is the Coaxial cable (which carry's signal), check both coaxial sockets and the ports on the board it connects to
-Second (like you said) Mic Flex, although it is a tough call between the lower speaker unit and the mic flex as they are equally as likley to be at fault)
the speaker unit contains the GSM Antenna, the Mic flex simply takes the Signal to the main board from the speaker Module.
both would be Ideal unless you have time. speaker unit is relatively cheap.
finally check for any lose connections or wear to any of the Gold inside the phone where it makes a connection, using some wet and dry sandpaper rub the Gold plates Very very lightly to reveal a shinny Gold, some on the mic flex, some on the speaker unit, some on the other flex's,
and finally tighten all screws properly, often the screws can work their way out, pulling the connections away from each other.
I would suggest check the connection and wear to the gold as mentioned if u dont want to replace the parts. I found that the coax on mine has been disconnected on one end so i fixed this but it didnt help hence i ended up replacing the parts.
Service was spotty for me too.. I would have LTE and then the next second EDGE or no service at all. I eventually had to fastboot flash CyanogenOS 13 (latest stock for our device) and start over but it fixed my problem. I have not had a problem since.
Hi guys, I'm struggling to get a decent signal on my OPO.
3g barely works, I get 4mbps DOWN and 1mpbs UP when I'm lucky but most of the time it just doesn't work.
I'm using the latest official LOS 15.1 Rom and I tried all the modems in this page: https://forum.xda-developers.com/oneplus-one/general/firmware-modem-oneplus-one-t3462214 but they all resulted in the same problem.
I've also tried many other ROMs, downgraded to stock cm13s, but nothing seems to work.
The opo is now 4 yrs. old but I feel it could live for so much longer if I can fix this problem.
Does anyone know the cause of this problem?
Have you taken it apart and ensured that the antenna is tightly connected?
And that note, the antenna itself might need to be reseated just to provide a better connection to begin with.
moe6 said:
Have you taken it apart and ensured that the antenna is tightly connected?
And that note, the antenna itself might need to be reseated just to provide a better connection to begin with.
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I just did that but it didn't improve. I can't really tell if the antenna pin is making contact with the antenna when I'm putting the backcover on, but I noticed that the battery is a bit puffy, is it normal?
I had a broken battery and replaced it. The old was very puffy and my Phone did not even charge any more. But after the replacement i got Signal issues. Maybe i damaged something? And so did you?
nik012003 said:
I just did that but it didn't improve. I can't really tell if the antenna pin is making contact with the antenna when I'm putting the backcover on, but I noticed that the battery is a bit puffy, is it normal?
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Discontinue use IMMEDIATELY. A puffy/swollen battery indicates that there is an internal leak in the battery and can be dangerous. Do not risk it, turn it off, do not use it and replace the battery (or have the battery replaced). It is possible that the battery is creating pressure somewhere or is causing something to slightly disconnect and that may be the cause of the issue. It can also simply be another problem, this varies from phone to phone.
Yes, it was the antenna connector. After disconnecting all cables from the mainboard and lifting it up i was able to connect the antenna back. Now i have perfect signal and a New battery (which needs to be calibrated some how now).