[Q] SD Card keeps disappearing? Help..... - Xoom Q&A, Help & Troubleshooting

Xoom WiFi 3G model..........
Twice now my SD card has disappeared without explanation. I got it working last night by shutting down the Xoom and restarting it, however, it doesn't seem to be fixing the problem this time, by just shutting down the Xoom and restarting it.
Any ideas?
One side note, I haven't been able to test it out yet but when I went in to Best Buy today the wireless lady shut it completely off without unmounting the SD card. Would that have anything to do with it?
EDIT
Ok I figured it out and thought I would post in case someone else has this problem. There are probably other ways to get your SD card to show up while in the Xoom but this is what I did to fix it.
1. Removed SD card from Xoom and put it in my computer
2. Copied files to computer (optional)
3. Formatted the SD card in the computer
4. Put files back onto the SD card from the computer
5. Booted the Xoom completely off
6. Placed freshly formatted and loaded SD card back into the Xoom
7. Start Xoom back up...........viola. Magic! A lot of work in order to get things working but whatever it takes, right? I'll make sure I unmount the SD card in the Xoom before completely shutting it down next time.

Related

Stock rooted - sd card strangeness

Well, I stock rooted yesterday, and all went well, except for my sd card.
I did the "wipe" stock rooted and removed my sd card before doing so, so that I would lose the items on the sd card. But a couple folders are missing/hiding or I can't see them.
I'm missing the Camerazoom folder that had all my images in it, as well as all the music that I've had on my sd card. I've had the music on that card for over 3 years, and now I can't seem to find it.
Would this be hidden somehow? Is there a Windows app that will let me view all the items on my sd card while it's in the phone? I have the drivers installed and I can peruse my card and my phone, but am not finding either folder using this method.
Please advise and thank you.
Hey wolfgrrl,
Can you directly connect to computer or
use an SD Reader to check for the files.
This will verify if they are there or not.
Sometimes (and I have seen this happen before)
just removing the SD Card (for about a minute) then
replacing it may fix it 4U.:victory:
Just remember to turn off phone first, then remove
battery, then remove SD Card. Reverse order and turn
on phone.
Hope This Helps:fingers-crossed:
Unfortunately, that did not work. :crying:
I don't have a reader for a card this small. Such is life.
ImgBurn said:
Hey wolfgrrl,
Can you directly connect to computer or
use an SD Reader to check for the files.
This will verify if they are there or not.
Sometimes (and I have seen this happen before)
just removing the SD Card (for about a minute) then
replacing it may fix it 4U.:victory:
Just remember to turn off phone first, then remove
battery, then remove SD Card. Reverse order and turn
on phone.
Hope This Helps:fingers-crossed:
Click to expand...
Click to collapse
One more time
Try this Go To Settings/Storage/Unmount SD-Card
turn off phone. Turn phone back on and Mount SD-Card.
Hope This Helps

[Q] External SD Problem RAZR HD MAXX

I restarted my phone yesterday and now there is a message in my system tray that the phone is trying to prepare my SD card andd checing fro errors. I have pulled the SD card multiple times and nothing. It just shows like my SD card is wiped. When I access it through Recovery I can see all the files. Also when I put the card into another phone I can access all the files. Anyone know whats going on?
Save contents to my computer, reformatted and replaced data. Everything working fine now.
How long have you had the SD card? Do you write to it constantly? It might be starting to fail and you might want to get a new one immediately before you start to lose files.
Sent from my Droid RAZR HD under an Eclipse.

Following today's system upgrade my SD card won't mount

I've had my Idol 3 for a couple of weeks now and I just love it . . . so do my 'green' friends! However . . .
My Idol 3 got a major upgrade today, and now the phone won't permit mounting of the SD card . . . home of many apps!
The option under Settings/Storage is not greyed out, it's just that when I tap 'Mount SD card' nothing happens. I'm also getting a continuous notice, i.e. "SD card safe to remove".
The card was not removed either before or after the upgrade, but since I have had the above problem I have done reboots, restarts and hard reboots, and and have removed and replaced the card a couple of times . . . . I'm at a loss on this one!
Does anyone have any suggestions that will help me get the SD card mounted please?
Many thanks!
Just maybe a very strange coincidence here. I have been using the same 32gb sd card since I bought this phone and never had a single issue with the card or the phone (related to the sd card). This morning I checked to see if there was an update, I did not download or install it (since I'm rooted) but man ever since that moment I have been having f-ed up sd card issues. The same types of problems with it randomly unmounting the card and telling me the card is safe to remove, finding the card unmounted and touching the Mount button does nothing and just now I removed the card and my Chromebook is asking if I want to format it... WTF?
All this makes me wonder if Alcatel secretly installed some updates in the background today even though I did not intend for a system update. Hmmm.
I had similar issues with a sandisk microsd.....with it randomly losing everything on the sd....I switched to a samsung microsd and the issue went away so I think it's just very picky with the cards and you should try different manufacturers...also fat32 seemed more reliable than exfat. Samsung and Adata are two I had good results with outside sandisk which I previously considered the gold standard.
Thanks folks.
At this time I don't think it's an SD card issue unless the update corrupted it.
I mean, it was fine before the upgrade guvnor!
phototraveler said:
Thanks folks.
At this time I don't think it's an SD card issue unless the update corrupted it.
I mean, it was fine before the upgrade guvnor!
Click to expand...
Click to collapse
Backup the data to pc...format the card in the phone...copy the data back.
Same happened to me on the first OTA update and on this OTA update. I took my SD card out, put in a computer, copied all my files to a desktop folder, re-formatted the SD card, moved all my files from the desktop back on to the SD card once the format was complete and the phone mounted the card no problem. Total PITA and will consume about an hour and a half of your time to do all this. Not sure why this keeps happening on OTA updates, but next time, if Alcatel releases another OTA update, move all your apps back to the phone and remove your SD card prior to initiating an update. Only think I can think of?
Thanks both. Formatting is apparently the only way to go except that my computer wouldn't read the card via the phone.
Soooooo, I have mounted the micro SD in an adapter, and the card is currently being copied to my computer.
I'll let you know how that goes after I've done the format and copied things back.
Maybe just removing the SD card prior to an upgrade will prevent corruptions, or do you think that the upgrade 'needs' the SD card in place?
phototraveler said:
Thanks both. Formatting is apparently the only way to go except that my computer wouldn't read the card via the phone.
Soooooo, I have mounted the micro SD in an adapter, and the card is currently being copied to my computer.
I'll let you know how that goes after I've done the format and copied things back.
Maybe just removing the SD card prior to an upgrade will prevent corruptions, or do you think that the upgrade 'needs' the SD card in place?
Click to expand...
Click to collapse
As the external sd is considered "optional" there is no reason you can't pull it prior to doing an upgrade to eliminate the chance of it getting corrupted.
If you have TWRP flashed and your situation is like mine was you'd find IT could read the card just fine and adb access while in TWRP copied off the data for me so seems related to the actual rom.
The solution
As some of you may have expected, and suggested, I was able to resolve my issue by . . .
1 Backing up the data on the SD card
2 Formatting the SD card
3 Copying my data back to the SD card
However, the .android_secure folder on the SD card was 'locked' by the phone, so I removed it and using Windows Explorer I copied the contents - all my apps that had been moved to the SD card - manually.
If you go this route yourself, your 'favorites' that you dragged to the home screen will be missing, so you'll have to re-do that process. It only takes a matter of minutes.
I want to thank those of you who responded with suggestions that pushed me all the way to the top of my 'success' mountain. The view is great!
Now if only the upgrade hadn't corrupted my SD card in the first place. Grrrrrr!
However, for those that don't realize it, the Idol 3 is a terrific phone that is soon to increase in popularity and recognition.
phototraveler said:
As some of you may have expected, and suggested, I was able to resolve my issue by . . .
1 Backing up the data on the SD card
2 Formatting the SD card
3 Copying my data back to the SD card
However, the .android_secure folder on the SD card was 'locked' by the phone, so I removed it and using Windows Explorer I copied the contents - all my apps that had been moved to the SD card - manually.
If you go this route yourself, your 'favorites' that you dragged to the home screen will be missing, so you'll have to re-do that process. It only takes a matter of minutes.
I want to thank those of you who responded with suggestions that pushed me all the way to the top of my 'success' mountain. The view is great!
Now if only the upgrade hadn't corrupted my SD card in the first place. Grrrrrr!
However, for those that don't realize it, the Idol 3 is a terrific phone that is soon to increase in popularity and recognition.
Click to expand...
Click to collapse
You might consider installing syncthing and running it on the pc and phone...it uses p2p technology to sync folders between devices....open source version of bittorrent sync. Glad you are back up and running.

"SD Card safe to remove" "Preparing SD card" over and over again.

Hi fellows, sorry to bother you i always try to manage to solve all problems on my own (researching) but there no info on the subject.
A bit of history: im the happy owner of an MT7-L09 since last month. I bought it with a Sandisk Ultra 32gb micro sd class10. I've been using the phone without any problems. Didnt even tried to root it.
What i actually did was to set up the SD card as a the default memory location. I dont actually really know what this does apart from saving all media in the SD (mainly google play music, photos and videos i shoot with the camera, some big obb files, etc).
Last week i downloaded oficial Lollipop 5.1.1 release and did a manual update. All good, i kept on using it without any problems (aside from considerably lower battery life) for a couple of days.
Then i decided to gain root access. I followed this steps after googling for help.
I gained root access but after this, it keeps looping between "sd card safe to remove" and "preparing sd card" as long as my sd card is in its slot.
After that i:
Got SD card out, used a PC to backup contents (no damages), gave it a quick format in windows fat32, then format in android. PROBLEM WAS STILL THERE
Then i went back to the pc and gave the card a slow full fat32 format, then format again in andoird. PROBLEM STILL HERE
I also recently bought an action cam with the same SD model. Got that one out and placed it straight into the phone replacing the other. SAME TYPE of SD HERE, SAME MODEL. PROBLEM PERSISTS.
I think it might be related to flashing a recovery or something like that while i had my sd card as default memory location. I really dont know what to do to ger it read any of my SD cards again.
Shall i flash original kit kat firmware again? maybe 5.1.1 again and loose root access? I couldnt find any information regarding this issue rather than try another SD card which i already did (the problem surfaced after the process of gaining root access).
Any clues?
Thaks
Sebastian
I just started having this problem today. I have been on the official 5.1.1 since it launched and never came across any issue until this morning. I never ever rooted or flashed anything custom and the boot loader is still locked.
As of today I started having this issue, looping between "SD card safe to remove" and "Preparing SD card" however I am able to access the SD Card and intervals. The SD Card works perfectly fine on any other device.
One thing I changed recently (2 days ago) is the default memory location, I set it to SD Card, so I am going to revert that setting back to Internal Memory and see if it fixes the issue. Thanks for the tip
If anyone else has come across this issue and/or knows how to fix it please help
UPDATE: I tried reverting the default location setting back to "Internal storage" and found that the setting had already reverted back automatically, presumably because the SD Card is not always available So no luck with that. I am starting to suspect it's a hardware issue!
UPDATE 2: I left the SD Card in the device and connected it to the PC in order to take a backup using HiSuite. As soon as I plugged it in the error stopped cropping up. I finished the backup, unplugged the USB and so far the "SD card safe to remove" and "Preparing SD card" did not show up again. It's been over an hour now. Yesterday I plugged in the device to my PC in order to copy some pictures so something may have happened at that point I'm suspecting.
kta said:
I just started having this problem today. I have been on the official 5.1.1 since it launched and never came across any issue until this morning. I never ever rooted or flashed anything custom and the boot loader is still locked.
As of today I started having this issue, looping between "SD card safe to remove" and "Preparing SD card" however I am able to access the SD Card and intervals. The SD Card works perfectly fine on any other device.
One thing I changed recently (2 days ago) is the default memory location, I set it to SD Card, so I am going to revert that setting back to Internal Memory and see if it fixes the issue. Thanks for the tip
If anyone else has come across this issue and/or knows how to fix it please help
UPDATE: I tried reverting the default location setting back to "Internal storage" and found that the setting had already reverted back automatically, presumably because the SD Card is not always available So no luck with that. I am starting to suspect it's a hardware issue!
UPDATE 2: I left the SD Card in the device and connected it to the PC in order to take a backup using HiSuite. As soon as I plugged it in the error stopped cropping up. I finished the backup, unplugged the USB and so far the "SD card safe to remove" and "Preparing SD card" did not show up again. It's been over an hour now. Yesterday I plugged in the device to my PC in order to copy some pictures so something may have happened at that point I'm suspecting.
Click to expand...
Click to collapse
It's been over 12 hours now so I'm guessing all it needed was to connect it to the pc again [emoji2]
Sent from my HUAWEI MT7-L09 using Tapatalk
Now that you mention Hi Suite, i played arround a bit with it before the error appeared. im gonna give it a shot
I've done that the root and installed the recovery and microSD goes into loop does not know what to do help ..
Mine is still steady after a few days, hope you fix yours too [emoji6]
Sent from my HUAWEI MT7-L09 using Tapatalk
Solved. It must be some issue caused by HiSuite. I connected, made full backup, safely extracted SD from computer and problem seems to have ceased.
Thanks
Sebastian
I got this problem today after reflashing stock recovery.
It disappears after remove and reinsert sd card, but after a reboot problem was still there.
Now I solved checking debug usb setting, because after recovery flash it has been disabled itself.
I have this problem but with the USB storage device, I bought a new one which has two plugs, one is usb the other is micro, to transfer from laptop to phone without cables. It works on PC, it works on my husband's Huawei Mate 7, but just loops on mine. Other USB storage work fine on my phone with cable, but this new one just loops "preparing to connect" and " USB removed", even when trying to connect with cable.
All software is up to date, no modifications have been made.
Any simple ideas would be appreciated (I'm not into flashing/rooting etc!)

[Zte max xl/Adoptable storage]: Phone in restart loop when formatted sd card inserted

When my phone was running out of storage i fomatted my 32gb sd card on it as internal storage, the was simple without any trouble after i moved my files on the sd storage (they was about 2gb), till now everything was fine, BUT after some days i wanted to putsome big files on the phone and i see it was slow to transfer files i decided to unmount the sd card for transfer quickly with an adapter, it's at the time i realized that the sd will be working only on the phone,
so i passed away and decide to transfer the files a next time, when i put the sd on the phone it seem freeze and restarted, i don't panic and leave it to do his job and then when the phone was completely power on after about 20 - 30 sec it restarted again and it repeat it again and again. when uninserted the sd it start normally and stay power on
If i try to insert the formatted sd card it go back to a restart loop
If i insert any other sd card it stay on, but i can't acces file on him with some app
If i power off the phone and insert the formatted sd card the restart loop begin
So now i want to know what can i do to not lose my files on the sd card, when im searching on the web it seem is not a trouble very popular cause i don't see ANY thread or article who for the problem (or i don't use the good keyword )
If someone was facing this problem please let me know how you solved it (if it can be solved)
Anybody for help?? I really need to save my files to not lose them

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