facebook not up to date - Windows Phone 7 Q&A, Help & Troubleshooting

For some reason my phone is saying facebook is not up to date under accounts, face book seems to work okay so i dont know whats causing the problem. Anyone else having the problem, ?

There must be a problem with facebook or wp7 my brother has the same problem. It says not up to date on his phone as well. I deleted facebook on mine and added it again then i get a 83cf1109 error and now i have no facebook chat. Some one else must be having this problem

Double Update?
I noticed that Facebook released an update about a week ago, I updated and then the following day it requested to be updated again. So I did. It works fine with me. Could it be that the first update didnt work correctly?

I remember having to go into my Windows live account on my PC and removing my FB account, re-adding it and had to re-sync on my phone.

Thanks for the replies guys i removed facebook from windows live but it still has not fixed up. I have no facebook chat on my phone but i do have contact pictures ect. I have no idea wahts wrong. There are some other instances of people recently having this problem online.
okay i have an update i am getting the error code 83CF1109, microsoft does not seem to know what the problem is but its being investigated over here . http://answers.microsoft.com/en-us/...t-listed/9e6ad195-b488-4186-846b-6cff7be10ff2

Related

Facebook Issues

I'm having an issue with the built in facebook support, I can sign in to flickr and twitter, but when I try to sign in to my facebook so I can link with contacts, it says that the service is currently unavailable....something I'm missing? I'm running fresh rom 0.7 with the patches.
I am having the same problem. Are you using the Hero or Eris? I have an Eris and am having this problem.
I'm seeing this post topic on all the boards right now. It must be down.
It must have something to do with the new privacy settings that Facebook just implemented.
tdavis42 said:
It must have something to do with the new privacy settings that Facebook just implemented.
Click to expand...
Click to collapse
i wonder if maybe you need to log in to facebook.com from your phone and accept the privacy policy?
Thats a no go. I just logged in to Facebook with the Android app and I still can't login through the Social network option.
Facebooks no privacy settings reset all of your privacy and app options. We may have to wait for an update for it to work properly, but mine doesn't sign in either, not even Bloo or Fbook.
not sure but....
after many...many....many retries it finally connected, that was weird, I just hope that I never have to go through that again (no more wipes for me unless absolutely neccesary)
Anyway, weird glitch, I could log in with the Facebook for Android app though, so not sure what would have caused that.
djsplitimage said:
after many...many....many retries it finally connected, that was weird, I just hope that I never have to go through that again (no more wipes for me unless absolutely neccesary)
Anyway, weird glitch, I could log in with the Facebook for Android app though, so not sure what would have caused that.
Click to expand...
Click to collapse
I'm pretty sure all that app does is interact with their website as opposed to using the API. Looks like the problems were with the API.
www.facebook.com is down as of right now. I tried from work internet and my phone 3g.
I imagine they are having some problems.
Good thing I found this post, I didn't notice a problem until immediately after installing unofficial MoDaCo 1.2c and I've been flashing recovery images all day trying to fix it.
It is working for me now. I haven't done anything to either my phone or Facebook options sense yesterday. Wonder what it was? Oh well, as long as it is working.
Facebook sync appears broken
To give you a little background, I've had a rooted Hero for quite a while now. I have been running Fresh 1.1 since it was released. I have also had my Facebook linked so I have all of my contacts with pictures and info in my phonebook.
Well after a few other mods on my phone like taskbars, icons, etc. I decided to wipe and go back to a fresh install of Fresh 1.1 again. I linked my Facebook profile again and after a few hours everyone was showing back up in my contacts list with pictures and such.
Last night my phone started acting weird and alot of things were FC'ing, maybe 3 or 4 things, but I didn't look at what specifically. Later last night I realized all my facebook stuff was gone again from my contacts list. I thought that maybe it was because of one of the processes that FC'd so I restarted the phone but as of this morning still a phonebook full of blank heads.
Anyone else had this issue? I've tried logging out and logging back in and everything. Any help would be appreciated, the phonebook looks so ugly without everyones pictures.
It may be a coincidence, but facebook itself has some severe issues right now. Some people are of a mind that the "new" viewing heuristics are themselves broken. You now view based on your history and interactions with/of your friends. My age there is 100 so it they write (email) to me personally.
Facebook Error
I am unable to sign into Facebook from the app it from HTC senses Facebook. I have tried wiping everything and various ROMs but im having the sane problem. any help would be appreciated
Sync Facebook Calendar
I am having a problem getting my facebook calendar to sync. I am running a Damagecontrol 2.1 Rom when I 1st set the phone up I'll see my facebook calendar entries in my calendar and eventually they disappear and the option to disply the facebook calendar also disappears. Does anyone have any insight?
facebook/google birthdays
i have some contacts that i have entered birthdays for in my google address book, however they are also friends of mine on facebook. i noticed within the calendar widgets that it lists the birthdays for these contacts twice once for the google contacts calendar and one for the facebook calendar. Is there a way to fix this so for linked contacts it only lists the birthday on one calendar.
ajaholic said:
i have some contacts that i have entered birthdays for in my google address book, however they are also friends of mine on facebook. i noticed within the calendar widgets that it lists the birthdays for these contacts twice once for the google contacts calendar and one for the facebook calendar. Is there a way to fix this so for linked contacts it only lists the birthday on one calendar.
Click to expand...
Click to collapse
uncheck facebook in your calendars to show.
well i would like the birthdays of friends who i dont have on google to show up still, i just don't want duplicates and i dont want to go through all my google contacts and remove their birthdays.
Contacts facebook link
Is there a way to link all contacts with their appropriate facebook account automatically, i remember in 1.5 it would auto predict and suggest linking automatically for all the contacts, there is no option to do all contacts in 2.1...
anyone know of a way to go about doing that instead of painfully going one by one...

Facebook.

Has anybody else been having issues with the built in Facebook app on Nexus? Every time I try to retrieve notifications I get an error telling me it cannot retrieve.
Getting the same issue. Uninstalled using root explorer and tried reinstalling - no dice. The other version was from the Droid dump.
I wasn't ever able to get notifications working on my MT3G on the Facebook app.
Yes, I think it is some bug Google didn't quite work out before the release. I emailed them and got the standard response that they are aware of the problems...ie facebook...ie...polar clock dynamic color...and is working on it! Let's see how long they take to get it fixed!
I am having exactly the same problem with the facebook app on my hero. Its not a phone specific problem here, but either a facebook issue or an issue with the app itself.
It worked fine on my MT3G, just not so great on the N1 hopefully a patch rolls out soon
works on my N1
Facebook- Synced Contacts Name Issue
After syncing Facebook contacts with phone contacts, it changes the name of the contact to whatever it is in Facebook and 'overrules' whatever other name you have in phone.
I.e.- if you have your dad saved as 'Dad' in your phone and sync with his Facebook contact, it will overrule the name 'Dad' in your phone and display it as his full name a la his Facebook name.
This is ANNOYING as who searches parents by full name?? and others of course.....
Any help??
I don't like this either... there needs to be an option in the settings to make Gmail contacts the dominant/controlling information.
Eager for a solution to this.
lp1527 said:
After syncing Facebook contacts with phone contacts, it changes the name of the contact to whatever it is in Facebook and 'overrules' whatever other name you have in phone.
I.e.- if you have your dad saved as 'Dad' in your phone and sync with his Facebook contact, it will overrule the name 'Dad' in your phone and display it as his full name a la his Facebook name.
This is ANNOYING as who searches parents by full name?? and others of course.....
Any help??
Click to expand...
Click to collapse
im still trying to figure out how to sync facebook with my contacts. can you help me figure that out? no ones nexus really came with a manual lol.
Yeah...found out about this the hard way too Oh well..now I have no idea who is who in my phone.
RussianSolja said:
im still trying to figure out how to sync facebook with my contacts. can you help me figure that out? no ones nexus really came with a manual lol.
Click to expand...
Click to collapse
Go into your contact list. Hit menu, then accounts. Add an account, select Facebook.
Don't think it's a FB Client for N1/Android. I'm having issues with checking notifications directly on the facebook mobile client (which I prefer). This isn't the first time that FB have made changes to the interface without notifications and somethings things are broke for awhile.
My notifications were working again, last night, both the FB Mobile and FB for Android for a very short time and are now broken again.
It's not your phone nor the client. it's the FB developers.
running android on my touch pro (winmo device), facebook app worked fine. facebook status update, when checked online thru pc, says 'status updated with facebook for android). widget works fine too, scrolls right through everyone's status
Yeah, getting the same errors, too.
Facebook Pics + Sync with contacts?
Is the Facebook app that is installed supposed to take a facebook profile and sync and apply the picture with a contact card on the phone? I notice that it adds a facebook section when editing a contact and you could choose to use the facebook picture, however, it doesn't sync the picture to the contact. I check google.com/contacts to verify and there is either 1) no picture, or 2) an old picture that can be updated. I know it mentioned facebook syncing in the app for pictures, status, and contact info, however, the picture doesn't seem to get applied to the contact.
So, did some poking around and found the SyncMyPics. Is this app redundant to what is featured in the facebook app? Or, is it necessary to achieve what I would like?
Thanks!
I'm not sure why you are having that issue. Mine worked perfectly. The only issue I had was where I got dupes because names were incorrectly spelled.
I know that with the Hero ROM on my G1, not all of my contacts would sync pics from Facebook. It probably has to do with the level of security those users have. I'd say only a third of my contacts' pics from FB would sync. This could be the same issue? Are only some of your contact pics syncing?
Well...
My previous phone was a Touch Pro and using custom ROMsm I would use the facebook feature a lot where it would update the FB picture to the phone contact, then, it would get synced to Google using MS Exchange.
I just noticed a few friends changing their pictures. Did a force sync under accts and sync and noticed the contect picture didn't get changed... Sp, I'm wondering what is going on here?
Basically, shouldn't the FB app be updating the contact icons when there is a change.. then syncing them with google contacts?

Facebook chat in Mango Beta 2 not reciving all messages..

Does anyone know whats wrong with messenger..?
In my Omnia 7 running Mango beta 2 the facebook chat messages stoped arriving..
It all worked since I updated but know it stoped working... I can see all my contacts and they can see my but I just don't get all the messages..
If they send 6 I get 1 if any... And they don't get mine... And other times they jsut get 1 of them... Stange... :S
Did you turn "Facebook Chat" on?
I can't even get past that step, all I get is a dead page.
Mine, with Mango, doesn't show FB content. The only thing the people hub shows is Windows Live content. I have the FB account setup, too. My Focus with NoDo shows FB content, though.
Oooops...spoke too soon. It just now started showing FB content...this is the first time since flashing Mango that it has shown. lol...maybe it was waiting for the opportunity to contradict me.
In mine everything about facebook works great.. All content of all kinds... Friends, calender.. All of it..
The only thing not working well is the facebook chat.. Messenger works great... But only in facebook chat messages don't show up, or just one out of 5 sent to me show...
Facebook chat is on and I can see my online facebook friends...
I thing this is a messenger thing, because in live.com messenger same thing happens.. Any ideas...?
I tested in Messenger 2011 and same problem... Could it have something to do with the new Facebook Chat... It worked well before the change...
cohowap said:
Did you turn "Facebook Chat" on?
I can't even get past that step, all I get is a dead page.
Click to expand...
Click to collapse
What you've probably noticed is that on your chat settings, when you try to enable the FB chat, it goes to a non existent web page. Here's the work around:
Go to to your live account on live.com, go to profile, and you'll see the other accounts at the bottom (FB, youtube, etc) click on facebook, make sure chat is enabled, and hit save.
You'll have to type in your FB email and password. Now when you look at your phone, under the messaging settings, you'll noticed that FB chat is enabled.
You will probably have to manually resync at the very least for it to work. Other people have reported that it just takes time for your contacts to show up, and some other people have had success simply waiting because eventually they showed up for them.
Hope this helps.
Maroon Mushroom said:
What you've probably noticed is that on your chat settings, when you try to enable the FB chat, it goes to a non existent web page. Here's the work around:
Go to to your live account on live.com, go to profile, and you'll see the other accounts at the bottom (FB, youtube, etc) click on facebook, make sure chat is enabled, and hit save.
You'll have to type in your FB email and password. Now when you look at your phone, under the messaging settings, you'll noticed that FB chat is enabled.
You will probably have to manually resync at the very least for it to work. Other people have reported that it just takes time for your contacts to show up, and some other people have had success simply waiting because eventually they showed up for them.
Hope this helps.
Click to expand...
Click to collapse
By luck I had done all that.. Just had to re-sync manually and everything worked..
Now the missing messages is really bugging me... :S
BellPego said:
By luck I had done all that.. Just had to re-sync manually and everything worked..
Now the missing messages is really bugging me... :S
Click to expand...
Click to collapse
Yeah, I haven't heard of anyone else that has that problem either. That would bug me too.
BellPego said:
By luck I had done all that.. Just had to re-sync manually and everything worked..
Now the missing messages is really bugging me... :S
Click to expand...
Click to collapse
I've found that this is just an issue between Facebook chat and however Microsoft implements it. I've been using the Facebook chat integration in Windows Live Messenger 2011 since it first came out, and it can be sketchy at times. There are some people whom I'll appear online to, but they can't send me a message if I'm only logged in through Messenger. If I'm viewing the Facebook page, they can message me.
I also find that sometimes messages can take a long time to go through, if at all sometimes. It seems like every message will go through if you message back fairly quickly, but those that have been sitting for a while take a while to go through.
I also sometimes find that people will appear offline for no reason through Messenger, but everything works fine on the Facebook page.
I would imagine all these same problems from Messenger would also be there for the most part in Mango. It's an annoyance, but it has certainly made Messenger a lot more useful, and definitely will be a useful addition to Mango.
I stand corrected, the Facebook Chat support in Mango on my HD2 is actually working flawlessly. There hasn't been any missed messages, and only a couple have come in slightly delayed (no more than 10 seconds).
I've also been using my computer that is signed in with Windows Live 2011, and messages that come in and say the other person is offline, that isn't happening in Mango.
It's only been a couple days, but I'm impressed so far.
rustybob said:
I stand corrected, the Facebook Chat support in Mango on my HD2 is actually working flawlessly. There hasn't been any missed messages, and only a couple have come in slightly delayed (no more than 10 seconds).
I've also been using my computer that is signed in with Windows Live 2011, and messages that come in and say the other person is offline, that isn't happening in Mango.
It's only been a couple days, but I'm impressed so far.
Click to expand...
Click to collapse
Mine started to work fine 2 days ago...
No clue what happened but glad it's ok now.. Loving Mango so much...

[Q] twitter/linkedin contacts?

Has anyone been able to get their twitter and linkedin contacts to show up?
I understand it might take awhile to sync between windows live, but it's been hours. In addition, I can get linkedin and twitter updates to show up in my what's new feed in the people hub, but only if I unselect the "only show posts from people visible in my contact list" option, which make the feed very cluttered.
jmerrey said:
Has anyone been able to get their twitter and linkedin contacts to show up?
I understand it might take awhile to sync between windows live, but it's been hours. In addition, I can get linkedin and twitter updates to show up in my what's new feed in the people hub, but only if I unselect the "only show posts from people visible in my contact list" option, which make the feed very cluttered.
Click to expand...
Click to collapse
im in the same situation
that makes me feel better, probably just going to be more time for everything to populate
No contacts either
Same situation...its been 4 hours now and no contacts. News feeds work (if you turn of the settings to allow ones without contacts)
Maybe this is a diference between the RTM and 7712 ?
Mine stills says "Setting up your account", been that way for hours.
same here
Same here no help
jmerrey said:
Has anyone been able to get their twitter and linkedin contacts to show up?
I understand it might take awhile to sync between windows live, but it's been hours. In addition, I can get linkedin and twitter updates to show up in my what's new feed in the people hub, but only if I unselect the "only show posts from people visible in my contact list" option, which make the feed very cluttered.
Click to expand...
Click to collapse
Most likely wont work til RTM dosnt seem to be in this build.. BTW thanks for the plug on wpcentral dont want you to think i have forgot about ww updates I am currently working on a big one plus one for mango I had to get some other development out of the way... new weather update will have bug fixes changed layout several tile layouts and a sports weather function.. comming in about a week...
Twitter is working just fine for me now. Took a while for my Twitter contacts to appear though, longer than 4 hours. Now it works just fine.
It is working for me, but I haven't been able to figure out the exact parameters for it working..
rruffman said:
Most likely wont work til RTM dosnt seem to be in this build.. BTW thanks for the plug on wpcentral dont want you to think i have forgot about ww updates I am currently working on a big one plus one for mango I had to get some other development out of the way... new weather update will have bug fixes changed layout several tile layouts and a sports weather function.. comming in about a week...
Click to expand...
Click to collapse
great news on world weather!
removing my twitter account and re adding it worked for me
edit:
sorry i made a mistake, its not working
revrak said:
removing my twitter account and re adding it worked for me
Click to expand...
Click to collapse
I'm finding I have to do that for every new bunch of people that I follow.
Hopefully this is a bug in 7712 and will be fixed in the RTM build.
My LinkedIn is connected in the accounts setup, but I can't see any of my contacts in People :/
Is it btw possible to add an other live account and use that one for messaging??
I did this and can't see any of my contacts at the messaging hub :/
Twitter is working fine for me
Took about 5 minutes to set up the account and sync.
Sent from my OMNIA7 using XDA Windows Phone 7 App
chattyuk said:
Twitter is working fine for me
Took about 5 minutes to set up the account and sync.
Sent from my OMNIA7 using XDA Windows Phone 7 App
Click to expand...
Click to collapse
so your twitter contacts are appearing with your other contacts in the people hub?
No luck for me getting my twitter contacts to show, Im on AT&T with a Samsung Focus. Ive done about everything I can think of to make it work, no go.
I'm starting to think this might be another of the gaps between our release and the rtm release. It's been around 18 hours since I put my linkedin and twitter account info in the phone, and still no contact integration. I can get it to show in my what's new in the people hub, but without the contact integration, that feed is hopelessly cluttered.
I updated my Focus to 7712 yesterday.
Like some of you, Twitter still shows: "Setting up your account" - and it's been more than 12 hours.
I too, can see Twitter feeds, and can reply and post, put they do not appear on the People Hub.
I'm seeing that others say they are using a Focus; so, I wonder... is this something happening only to us using it?
I am using a Focus v1.3, and I have a 16GB SD on it which has worked flawlessly. Also, my device is developer unlocked through AppHub / Dreamspark.
Also, I updated to 7712 without changing the Zune client; that is, I had version 4.8 from when I installed the 7661 update, and when I plugged in the phone it downloaded 7712 and updated without a problem.
I hope this helps to sort out the issue.
definitely not a focus-only problem.
omnia 7 here, and i'm experiencing the same.
yea my zune software version is 4.8.2098.0 as well, as i didn't think there's a new one and the update went through anyway.

Uneditable contacts sync with hotmail for android...?

I've been using Hotmail since 1999 and recently I downloaded Hotmail for android app. Everything was smooth until I tried to enter a new contact, where I found that I cannot do that. Partially I mean. I can only enter the name field and nothing else. I cannot edit the synced contacts too.
because HTML mail was not possible with the default mail app in android and exchange in Hotmail, I used to forward my mail to Gmail and use the Gmail app.
I was very joyed with this app release and now facing this bug.
I googled but couldn't find any solution or similar bug reports.
Am I the only unlucky person or others have this problem too. I'd there any fix for this.
I have already tried removing and re-adding, uninstall and reinstall.
I am using cm7 on my wildlife.
Thank you in advance.
Sent from my HTC Wildfire using XDA Premium App
You are not alone! Still looking for a solution myself.
Have you tried using another email client and signing in through it?
Same problem here. Hotmail worked great through Activesync on Android, but this app is much nice. But contacts edit is not working at all !! And not found any fixes thus far.
-sony xperia arc w/stock kernel
Still to fix
Sorry to say that I am having the same issue. Have to been able to find a fix. Please let all know if anyone can figure this out.
Thanks.
Same problem here
I too have the same problem. I erased everything, tried with another gmail account, made sure to not sync anything with gmail, with no avail. This is a huge bug.
Response from Hotmail
So I contacted Hotmail about this issue. Here was there response:
"We aplogoize for the inconvenience that this may have caused you. Please understand that the ability to edit contacts on Hotmail app for Android phones is currently not available. However, our product team was already aware of it and a fix is being considered.
Thanks,
Windows Live"
Hopefully this fix will be soon.
How silly to create an app without editing capability... i have switched back to exchange. works seamlessly.
suketu15 said:
How silly to create an app without editing capability... i have switched back to exchange. works seamlessly.
Click to expand...
Click to collapse
No HTML mail with exchange on my Wildfire....
I'm looking for a solution to this one too. The Hotmail app is actually pretty good, but the inability to edit contacts is an odd bug.
Solution
I tried Contact Editor Free by dmfs in the Market. It lets you edit the hotmail contacts and sync them back up.
I've only tested it for about a minute, but it seems to work.
I gotta tell you.
I've done a research. Microsoft is aware of the issue since about November/December 2011. SEVEN (the actual manufacturer) confirms it and reports work in progress (in February/March?), an update to the app has been issues by the end of February but the issue has not been addressed and has not yet been resolved.
I used Microsoft's support forums to ask the question, how to sync the contacts then, if nothing works as intended.
One of forum's moderators confirmed the issue, another asked how did I exactly try to sync.
If you would be kind enough to visit the question page yourselves and click "I have that question too", I'd be thankful. Maybe they'd actually do something instead of constantly apologizing and confirming either the issue or the progress of the works...
I tried Contact Editor Free by dmfs in the Market like Joe USer and works ok
Microsoft ? SEVEN hotmail app
Microsoft + SEVEN app bugs. Please go here and vote:
answers.microsoft.com/en-us/windowslive/forum/hotmail-people/denmarks-biggest-microsoft-fan-comment-hotmail/ebd54002-2760-4e51-b9a0-578a2f9805f0
use Contact Editor free by Marten Gajda.
worked for me.
Don't know why I never noticed this before when I was using my Galaxy S2 but it hit me today on my Nexus 4. I was trying to find out why Bluetooth handsfree calling through my Garmin wasn't working and it is because the Garmin has all my contacts showing last name first even though they aren't presented that way on the phone. When I tried to view the contact directly through the Contacts app, I saw that it was showing last name first and I couldn't edit the contact to try and fix it.
We are what, over a year since this was first recorded here and still no fix other than a third party app? This wasn't an issue on my BlackBerry.
On top of that, it makes handsfree unusable since there seems to be no way to get the contacts to list with the first name first. The contacts are all fine on Outlook.com so something is getting messed up with how they are presented in Android.

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