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[ FEITENG H9500 ] Known issues and fixes

Ok.. i see many people on this forum asking questions about this device.. the truth is this device is designed very poorly and it even may arive at your hands defective / with some or with a lots of problems.. you can proceed by your very own responsibility. Take a look in the picture for pcb details
- to Fix about every problem you need to findout how to unscrew the back plastic case and be able to see its PCB (Printent circuit Board) - Its pretty easy, just remove the little screws and give a presure at the clips of the cover to be removed, don't use metal objects because you will scratch the plastic.
* WIFI / GPS very low signal
Let me begin with one problem that you have FOR SURE.. is the low wifi signal and gps.. this is due to a horible design of the antenna.. the antenna is not just horrible, but it is also causing a short circuit it self! which is the main reason why the signal is low. First you have to stop the short circuit from happning
How to fix it? Unscrew the back cover, at the top of the back cover under the flash you will see a white sticker, this is the antenna, you have to remove completely this white sticker because it can't be useful by any way. Remove every piece of it including the copper-yellow color from the inside (the place that makes the connection.
Now find a UTP cable and take a piece of a hard copper of it, remove the plastic and keep the copper wire clear, cut it and place it in the whole were previewsly was the white sticker.. you have to place it in this way so it can connect with the inside conntact with the back plastic is placed and screwed again on the phone.. there are 2 pins in that place.. the old antenna used both of this pins (that was causing short circuit) you have to use the left pin and leave the right pin completely empty.. so the right pin doesn't connect anywere, and the left pin is connected to your piece of copper wire.
Cut the copper at the same size of the top of your phone.. so you can place it horizontal ... but you can also try vertical, (use wifi analyze app from play store to see what fits better for you)
Now.. this is the same antenna for gps.. you have nothing else to do.. just install GPS Test app and go outside and test your gps..
This is what i did and im pretty happy with it, instead i used 2 pices of copper and i covered the whole top place of my phone under the camera.. but that doesn't mean is the most right way because when we dealing with antennas there are a lot of math / and calculations that have to be done to design a perfect antenna.
the wire gives really a great signal.. just in case you want to reach the extreme.. Instead of copper wire you can use thin-Copper paper. (don't use foil of aluminium is not good) and design a better antenna copying the design of an antenna from another phone (that you know it works)
* Camera autofocus doesn't work - Or camera doesn't work at all
[Don't unscrew] Frist thing you should try is remove the back cover and give a presure in the right side of your camera with your finger.. this is the place the connector is located.. and it may gets unclipped and loose the connection after a small drop or something. After that Reboot the phone.
[unscrew back] If this presure on the right doesn't fix it, then you have to unscrew the phone.. take off the camera and give it some small hits and punches.. place back the camera and see if it works.. this is due the autofocus motor got stuck.
* Mic, Speaker, USB doesn't work
[Don't unscrew] This is due the connector of the bottom part got lost its connection. remove the back cover and give presure under the place of the SIM cards, were it writes 'WCDM' and 'GSP'. press a bit those spots. reboot, if not fixed:
[unscrew back] The two bottom connectors is 1. for the touchscreen and 2 for the bottom parts.. you need to check both of those because i am not sure which is which.
* SIM1, SIM2, Microsd not working
[Don't unscrew] Try to give some press next to vol+ / vol- buttons
[unscrew back] On the top left of the PCB there are located 2 connectors, 1 is for the front camera, and 2 is for the SIM/SD parts.. the last connector to the side of vol buttons is the connector you have to check and press to make sure is connected ok.
* Touchscreen doesn't work
[Don't unscrew] Give presure right under the headphones jack
[unscrew back] This is were it is located.

Charging Problem
I would like to add the problem with charging the batteries.
I got a new H9500, with two batteries. When i try to charge it with the adapter that came with it, the phone shows the charging animation, but it never actually charges the phone.
I have the same behaviour on both batteries.
After searching for a solution i found these:
-The charger supplied is 5V, 0.5A. Some people used a 1A charger and got to the point that it actually started to charge
-ROM problem, by changing the ROM some people were able to fix the problem, since the software was not getting correct info out of the battery's third pin.
Well none of the above worked for me. I hope someone comes up with an altarnate solution.

I need a new usb pcb for my feiteng H9500 (the usb port is broken on it)
This is the part I need :
the ones on aliexpress and dhgate don't ship to tunisia :/

my expirience
Hello guys...
My story. Bought this phone for my son for 160 €. We found out that camera focus didn't work, so I took it apart.
The easiest way to take down plastic cover, after it was unscrewed, is to put something plastic under it in the place between both SIM cards places, and work around inner battery square.
When cover was off, I found out that camera plug (right of camera) wasn't even plugged in. It only laid on connector. Plugged it in, and shake camera a little and auto focus came alive.
After that I noticed that black cable between gsm antenna and PCB was very loose, so I had to sort this out
At the end I found out that speaker connections are very delicate and had to take plastic down again to properly connect speaker.
Now it is obvious to me, why these Chinese phones are so cheap. We have saying in our country: pay little, get little
But now everything is cool and my son is happy.... And I am happy

Hi.
I just got a Feiteng H9500. The problem is that the camera is not working and the camera application hangs then stop responding then quit. When I start the camera nothing apears on display. I've put some pressure then some hits and it started to work a while. The focus worked as well but It seems to me not to work excellent so I gave it more hits, then the camera stopped working again. I have disassembly it, i moved a bit the camera and removed and put back the connector and it came alive again for a while, but just the front camera. Then stopped again. I have noticed that the camera doesn't move up and down when I press on it, it is stopped down, if I lift it with a needle it goes up, so it's not stucked.I can't even comute between cameras because the aplication hangs then quit. ( Everything else works.
any help? Thanks.

Hi Guys,
Just ordered the HTM H9500, is it exactly the same Phone as the Feiteng H9500?
I mean can I use ROMs for the Feiteng H9500 to flash them on the HTM H9500?
Big Thanx

cologne83 said:
Hi Guys,
Just ordered the HTM H9500, is it exactly the same Phone as the Feiteng H9500?
I mean can I use ROMs for the Feiteng H9500 to flash them on the HTM H9500?
Big Thanx
Click to expand...
Click to collapse
My phone is Feiteng H9500 (HTM).
Appearance is similar FEITENG h9500, but not identical.
I'm not sure that have the same Rom, so I did not dare to flash a custom ROM.
View here:
http://www.movilesdualsim.com/forums/feiteng-h9500.166/

I cannot read Spanish or whatever it may be
There is a ROM at needrom called something like this "feiteng / htm h9500".
That sounds like the device is the same...
Gesendet von meinem GT-I8190 mit Tapatalk

b0li said:
Hello guys...
My story. Bought this phone for my son for 160 €. We found out that camera focus didn't work, so I took it apart.
The easiest way to take down plastic cover, after it was unscrewed, is to put something plastic under it in the place between both SIM cards places, and work around inner battery square.
When cover was off, I found out that camera plug (right of camera) wasn't even plugged in. It only laid on connector. Plugged it in, and shake camera a little and auto focus came alive.
After that I noticed that black cable between gsm antenna and PCB was very loose, so I had to sort this out
At the end I found out that speaker connections are very delicate and had to take plastic down again to properly connect speaker.
Now it is obvious to me, why these Chinese phones are so cheap. We have saying in our country: pay little, get little
But now everything is cool and my son is happy.... And I am happy
Click to expand...
Click to collapse
Thanks to your photo guide, I found courage and disassembled my HTM H9500 and DG300 phones and fixed them easily (nothing to fix really, just blow off some dusts between camera connectors and in front speaker)

wassgha said:
I need a new usb pcb for my feiteng H9500 (the usb port is broken on it)
This is the part I need :
the ones on aliexpress and dhgate don't ship to tunisia :/
Click to expand...
Click to collapse
You should order it by the store you got the picture of it. actually there are many stores selling parts for this phone.. almost like its branded.. unlike with other chinese phones you get a struggle to find parts, so you shouldn't face any problem to order a part.

Sound when touch on Lock Screen
hi, guys
I have FEITENG (HTM) H9500 almost a year and I am very pleased with it.
I want to change the sound of the screen when touch lockscreen, but I do not know how.
It did not sound when unlock the screen, it is the sound when you put your finger on the screen while the screen is locked.
In The system/media/ui is not, and I do not know where I'd be looking elsewhere.
Please help

No Data connection
I have had a Feiteng H9500+ for a while but recently rooted it and tried some different ROMs as well as applying a GPS fix. Somehow now my AT&T data connection is not working. The SIM settings have the data on and set to AT&T and I turned roaming on just to be sure but nothing I do can get the AT&T data to work. When I am connected to Wi-Fi it works fine. This is the only way I can get Internet.
Can anyone help me get my mobile data working again?

Replacing rear camera module

On rooted Developer Edition Ultra:
Is there any additional procedure needed after replacing the rear camera module? The phone has random camera busy/restart errors. Attempting to isolate apps via SafeMode was inconclusive. So, I decided to disassemble the phone and re-seat the camera ribbon cable - after reassembling, the camera works for a day or two - then the error appears for a while.
Thinking that it might be a failure of a camera component itself I replaced the module with a new one (bought from eBay) yesterday and when reassembled/rebooted - the new camera did not appear. I reinstalled the original camera which is currently working.
FYI - all ribbon cables are aligned, clips tight etc.
When I have some time I will reinstall new camera again and reflash with 4.4. Does anyone know if a new module needs to be 'initialzed'? My assumption was that installing the like component would simply 'work'.

Here is my experience when my rear camera started failing. The cause was from a drop, landed face down with a case, no visible damage, not a single scratch. After a few days, the camera start failing to initialize. I can get it to work by squeezing on the back case just right. Opened it up and started playing with the ribbon, taking the entire motherboard out, etc. Ended up replacing the camera and still the same. The cause I believe was a hairline fracture to the motherboard caused by the drop. I was still under warranty and Motorola replaced my phone no questions asked. I used the website so I never even spoke to anyone. So, that was my experience with this issue.
Sent from my iPad using Crapatalk

Thanks Johnny - that sounds familiar - my XT1080 took a hard fall once. Camera problems started after but I always attributed the issue to the move from 4.2 to 4.4. Camera is working well right now though I do have to restart the phone every day or so. Before I used to have to press on the phone back below the camera. Your symptoms are almost identical to mine.
The issue I had after replacing the camera was that the rear facing camera did not appear in the app after reboot - only the front facing camera. When you tried the new camera was it recognized immediately by the phone?
This Ultra D.E. is my 'daily driver' it does everything I need - it's out of warranty and sending it to MOTO for repair will cost $183. If I don't sort it out with another camera, I will assume that the motherboard is at fault (that of course was my next assumption). Thanks for confirming the problem.
I'll post a follow-up as soon as I either fix it or send it to MOTO.

It should just pick it up. There usually ins't anything you need to do. My guess is that there is some type of micro fracture, and when you installed the new camera it affected it just right, not letting android detect it. Try it again. Either that, or the camera you received was DOA, or has its own problems with the cable etc... hard to tell.
Try taking a good close look at the motherboard, maybe with a magnifying glass, see if you notice any small lines or breaks.

GPS is not working

Hello. i have a question. I have a problem with my mate 8. It's that that my GPS is not working (i don't get a GPS fix). I've sent my phone to the repair shop with guarantee, but they refused to fix it couse i have 2 slight dents in housing and apparently that is what is couses the GPS problem. (one dent is in area of volume buttons and the other is where the charging port is). It's really the dents that can couse this, or is the GPS itself? I could probably change the housing myself (they want me to pay 110€ for replacing it), but how is with replacing the GPS module itself? is it even possible? thank you in advance

its called an SoC (system on a chip) for a good reason, namely that the whole system is built into one chip or the same motherboard. so ud basically have to exchange the whole mobo ^^ maybe its just a bad gps antenna contact though...how did u get those dents?
Sent from my Huawei Mate 8 NXT-AL10

Ok, that sucks actually then
Is it possible to figure out if the gps is bad without changing the housing first? I tried AndoiTS GPS TEST and i get AGPS in orange. Does that mean that module is fine? (I added a screenshot).
Oh, and I've got the dents whit dropping my phone -.-
And another question. Where is the actual antenna? Or is the whole housing that works as antenna?

Hi. I bought the phone on the 8th October 2016. GPS was fully working. On the 10th, I updated as there is an update showing on my phone. After the update. I cannot get any GPS signal at all. This is a bad update.

Flash
I had same issue after I incorporated the KANGvip tools into AL10369 , just flash the cyst from another ROM like b200 or similar. If you don't know how then flash ROM to a working Rom with GPS. Extract the custom backup from twprp. Reload the nonworking ROM and flash only cyst and boom cops can find u after via gps lol

gps antenna fix
jbmc83 said:
its called an SoC (system on a chip) for a good reason, namely that the whole system is built into one chip or the same motherboard. so ud basically have to exchange the whole mobo ^^ maybe its just a bad gps antenna contact though...how did u get those dents?
Sent from my Huawei Mate 8 NXT-AL10
Click to expand...
Click to collapse
thanx to finding this thread i kept on searching
i recently changed the screen on my phone and since gps failed completely (wifi also seemed to be lesser)
as the phone lays on the screen, the copper nipple in top left corner is the contact the gps antenna has to make with the case.
i placed some paper beneath the element holding this niple, thus pushing it up - BINGO
i get a 3d fix in no time like before
also wifi connection improved

Where is this nipple? https://d3nevzfk7ii3be.cloudfront.net/igi/BPviD4orcNjWNIdi
geerthugo said:
thanx to finding this thread i kept on searching
i recently changed the screen on my phone and since gps failed completely (wifi also seemed to be lesser)
as the phone lays on the screen, the copper nipple in top left corner is the contact the gps antenna has to make with the case.
i placed some paper beneath the element holding this niple, thus pushing it up - BINGO
i get a 3d fix in no time like before
also wifi connection improved
Click to expand...
Click to collapse

Mate 8 GPS fixed !
Finally, after weeks of researches & tests I found the "nipple" or copper pin !!!
It's indeed the one on the top left once the screen is on the table. Either you find a way to put it back in position... without breaking it (the best way is probably with your nail) or you just put some Aluminium (a tiny sheet of aluminum folded several times to get 1mn maxi alu to allow the final winding) in the rectangular "hole" on top right (opposite) of the metal cover of MATE8.
I discovered the "right pin" while testing to put a small aluminium foil on several places of the main board (once opened naturally) AND using GPS TOOLS (playstore) ! you have to wait several seconds to get the signal or at least orange dots on the "radar". Better to test first such tool first with a smartphone where the GPS is working fine and compare both phones while changing the place of the aluminium. Nevertheless, I hope you would not have to repeat my tests as I will clearly show the right "copper pin" in an attached picture ...
Hoping that helps.

keyid said:
Where is this nipple? https://d3nevzfk7ii3be.cloudfront.net/igi/BPviD4orcNjWNIdi
Click to expand...
Click to collapse
Please read my answer below

microphone dead after soaked by rain?

Hi,
my g flex 2 (h955) has spend several minutes under rain.:crying:
when I found it back, it was displaying a kind of 'battery error' logo': battery with question mark in an orange (yellow?) triangle.
Following some post found, I disassembled the phone, removed all water, cleaned with isoprop. alcohol. No luck. same symbol.
then I found then another post stating to use gently a rubber/gum/cleaner on the battery connector, then clean again => it worked!:good:
phone is functionnalnsince few days now, except that the microphone(s) seem(s) to be dead:
- people cannot ear me
- the dictaphone applications records garbage.
- 'smart tools' application sonometer show a constant noise of 70dB +/- 10%
Do you guys avec any idea to solve this? could it be a software calibration to be done? if you think it is hardware, can you confirm that the mics (i think there are 2) are soldered to to screen part of the phone.
if the only way is to change the screen, I think I will use a bluetooth kit. cheaper.
thanks for your feedback.

Google Pixel 3 suddenly rear camera stopped working

Just like that, out of the blue no more rear camera. When you try to launch app, it just instantly crashes. This happens with 3rd party camera apps as well.
When I'm checking hardware with apps like aida64, droid info and devcheck there are no rear camera, it's not detectable.
Cache clear, app disable, safe boot, hard reset does not solve this issue.
I see two options: 1) Google in last system update included firmware upgrade for camera that totally screwed it up; 2) it's really faulty rear camera (I hope not)
Apparently I'm not alone, but I couldn't find anywhere on the web complaining about it. Is it really isolated case?

whitealien said:
Just like that, out of the blue no more rear camera. When you try to launch app, it just instantly crashes. This happens with 3rd party camera apps as well.
When I'm checking hardware with apps like aida64, droid info and devcheck there are no rear camera, it's not detectable.
Cache clear, app disable, safe boot, hard reset does not solve this issue.
I see two options: 1) Google in last system update included firmware upgrade for camera that totally screwed it up; 2) it's really faulty rear camera (I hope not)
Apparently I'm not alone, but I couldn't find anywhere on the web complaining about it. Is it really isolated case?
Click to expand...
Click to collapse
I'm on the latest system update, and have had no camera problems. Sounds like you may have a faulty camera.

I'm on the latest as well with no issues. As mentioned, this screams failed camera. When repairing other phones and leaving a camera ribbon disconnected I experienced the exact same crashes with camera related apps.

Exokan said:
I'm on the latest as well with no issues. As mentioned, this screams failed camera. When repairing other phones and leaving a camera ribbon disconnected I experienced the exact same crashes with camera related apps.
Click to expand...
Click to collapse
Can it be that small slide from bed to floor could break camera? I would be shocked if that is true. Pixel phones are even more fragile than iphones.

whitealien said:
Can it be that small slide from bed to floor could break camera? I would be shocked if that is true. Pixel phones are even more fragile than iphones.
Click to expand...
Click to collapse
Apparently it can.
Brought today to repair shop. Guy said that camera socket had cold solder joints. This would explain why small drop would cause socket failure, but should I believe him? Lets see after repair. This will offset me for 70€ , ouch. Also, he said that flash was burned???? What? Phone is month old and I never used flash.
It seems that Google phones have issues with quality control.

whitealien said:
Apparently it can.
Click to expand...
Click to collapse
That's a bummer. Sorry dude, good luck with the repairs!