Drop Down Menu Not Working - AT&T Samsung Galaxy S II Skyrocket SGH-I727

Hey so I just got the skyrocket a few days ago and everything was working great until today. A few hours ago I got a text message and Facebook notification at the same time and the phone froze up for some reason. After I locked and unlocked the phone a few times it started to work again however the drop down notification menu has stopped working. I can't drag it down anymore but I still can bring it up through the menu soft key. I tried rebooting, pulling the battery (while phone was still on), and even factory reset it through the recovery menu but nothing worked. AT&T tech support couldn't fix it so I was wondering if anyone here experienced this or knew of a fix? I wasn't planning on rooting/putting a ROM on this phone, but if I have to in order to fix it I will. Any help would be great, thanks.

a new rom would probably fix it but i would go back to att and have them exchange it for a new one because you have 30 from when you get it that its covered by att

Take it back...

Definitely take it back.
Sent from my SAMSUNG-SGH-I727 using xda premium

Related

Camera/Camcorder doesn't work

Not sure what has changed but recently my camera/camcorder doesn't work. The screen is just black. Doesn't do anything. If I press home the phone goes back to home screen. Any ideas? What should I do.
I had this issue happen to me about 2 weeks after having purchased my inspire. Luckily I was within the 30 day warranty and got a new phone that same day.
When it happened, I didn't even bother to reset the phone or troubleshoot the issue. You might want to try that. But, if you're within the 30 days, head to an ATT store and show them the problem.
Sent from my Desire HD
billymild said:
Not sure what has changed but recently my camera/camcorder doesn't work. The screen is just black. Doesn't do anything. If I press home the phone goes back to home screen. Any ideas? What should I do.
Click to expand...
Click to collapse
Well, if it worked before, and all of the sudden it doesn't, you should probably make sure there's no chance it was something you did, before going through the hassle of a return.
First thing to do is start checking apps installed, and services running.
Roms flashed? One or two had known issues with camera preview not showing.
Does the camera actually still take the picture, even though preview is non-visible?
Inspired Ace 1.0.1¦ XDA Premium

Text messages

I started having problems today with my text messages. I would get a text msg from friends an I would end up getting them over and over again. I did a battery plug and even asked them to do it also and still nothing. I still kept getting them over and over again. Any where from a minute apart to 5-10 minutes. This has been going on all day since around 10:30. I even did a master reset on the phone during the day and it is still doing it. I called tmobile and they actually disconnected me from the network to see if that would work and it didn't. They ended up having to send it to the engineers and said this would go on for the next couple of days until the engineers got back with them.
My question is has anyone had this problem before?
One other question I have also is. My phone is rooted but I haven't deleted any thing I just have them frozen. When this happened I wasn't doing anything out of the normal with it. Now if I have to get a new phone I know I will have to un-root it. Should I do a master reset on the phone once I get my new phone so that away any of the apps I have on this one will go to my new phone an when I send this phone back so they won't know that this phone was rooted.
Any help would be great.
Thank you in advance.
By any chance were thet txting you fron a iphone?
Suprah..."no cyanogen, rom manager still fake flashes the roms thats y for nvidia phones we have to use nvflash"
no not iphone
Could it be that your friends are bomb spamming you?
There are some apps that lets you spam people with text messages
Sent From My Stock G2x
I really don't think so because it even happened when tmobile was sending there test text msges and when I even sent me a test text msg
Me too. Sat on phone with T-Mobile. No fix yet. Not rooted. Texts repopulate from all incoming carriers. Now I am SMS disabled. Opened a tt and asked for fee anytime upgrade.
ok now I have a bigger issue.....today on my way home from work I restarted my phone and after I did that it was starting to load up it will get to the screen where it says LG with the blue like task bar under it and then it reboots itself. what would cause that. I'm lost and worried now and have no clue what to do. I search the phone rebooting issue and some of the things I'm see to do is this
"help: try formating the phone/wipe data .... hold volume DOWN button and power button at the same time"
but if it wipes everything what would have to be done after that.
This happened to my wife's MyTouch slide a while back. A SIM pull fixed it. Just pull your battery and SIM card out for about 30 seconds and put them back in. See if that fixes your texting issue.
Sent from my HTC Sensation 4G using XDA Premium App
jrwingate6 said:
This happened to my wife's MyTouch slide a while back. A SIM pull fixed it. Just pull your battery and SIM card out for about 30 seconds and put them back in. See if that fixes your texting issue.
Sent from my HTC Sensation 4G using XDA Premium App
Click to expand...
Click to collapse
Well I would of if i could get the phone to turn on....it won't even boot up....have no damn clue whats wrong with it....

Samsung Galaxy S3 acting possessed

Lack of a better subject description the only thing I can describe it as is possessed. I've never had this problem before. Searched various different keywords and couldn't find anything. So if this is a repost then I apologize.
I have a Samsung Galaxy S3 from Verizon white 32gb. Never been rooted. Around the time Verizon pushed out the last update for the phone it's been acting strange since the update and it's progressively gotten worse. It's almost made purchases for me while I'm browsing google play it'll randomly press areas and randomly click buy at times. Or I'm trying to text someone and it'll either type something on it's own or start trying to delete/lock/resend, etc messages. It starts up s voice randomly too.
So basically it's like having a set of ghost fingers/hand trying to control my phone while I'm trying to control it and the ghost is winning and I'd rapidly hit the home button to exit out of whatever I was trying to do. If the screen is on and unlocked it'll do the same thing even if I'm not touching it but this is maybe 1 out of 5 times compared to the while I'm trying to actively use my phone it'll be 1 out of 2.
Temporary fixes have been to just restart the phone and at first it would only occur every couple days and then once a day and now every few hours to every few minutes. Anyone have any suggestions on what I can do? Any tips would be greatly appreciated. Thanks!
All you have available right now is factory data reset or refurb. If don't fix reflash the latest available stock software via Odin or root and unlock it and flash anything. Can even root stock and have access to better apps.
Try a factory reset if you haven't.
Sent from my SCH-I535 using xda premium
I have now tried a factory reset and while it took longer than just a few minutes to go all psychotic on me it still happened. Thanks for the tips! Any other suggestions? refurb is the last option I want to take I've received too many defective refurb phones and I don't think I can deal with anymore. I can try root I suppose but if there's any other suggestions I should try prior I'm open!
Thank you thank you!
If i were in your position I would try to Odin back to the stock rom you had before the update. There is a sticky in the development section that tell you how to do that and much more
Sent by one of my many Anthromorphic Personifications
elayn said:
I have now tried a factory reset and while it took longer than just a few minutes to go all psychotic on me it still happened. Thanks for the tips! Any other suggestions? refurb is the last option I want to take I've received too many defective refurb phones and I don't think I can deal with anymore. I can try root I suppose but if there's any other suggestions I should try prior I'm open!
Thank you thank you!
Click to expand...
Click to collapse
It sounds defective. I'd take it back.
What you are describing happened to my Droid Incredible a few times: it appeared that someone else was creating random tap events on my phone. Turned out to be a slightly dirty and/or stuck optical trackball - once that was cleaned (easy), everything was back to normal.
Now, the Galaxy S III does not have a trackball. I don't see a direct correlation with my Incredible, but the symptoms you describe are oddly similar: perhaps try cleaning your various pushable keys, just in case?
Might install and run Symantec Antivirus just for a final check, then call Verizon Support if it's still happening and perhaps see what they can offer.
- ooofest
Replace your device. The touchscreen encoder is bad. If your screen is clean, never got wet, and is pressing random areas - and a factory reset or Odin doesn't work - this is most likely the case. You could try to convince them to give you a new one at the store by telling them you don't want to wait or something.
Also download the app multitouch visualizer and run it when it's flaking out. You will be able to see the "screen press" activity.
adoublearonn said:
Replace your device. The touchscreen encoder is bad. If your screen is clean, never got wet, and is pressing random areas - and a factory reset or Odin doesn't work - this is most likely the case. You could try to convince them to give you a new one at the store by telling them you don't want to wait or something.
Also download the app multitouch visualizer and run it when it's flaking out. You will be able to see the "screen press" activity.
Click to expand...
Click to collapse
Because the device is so new you have a very good chance of getting a new replacement. I had something happen to my GNEX and they replaced it with a new phone no refurb.
Thank you all very much for your tips and advice! I stopped by the Verizon store today. Twice actually. It was a no go. First off they won't replace my phone with anything but a refurb (which is standard policy anyway) but the second part which is really irritating is that the phone was driving me insane till I went into the verizon store while waiting for a tech it kept acting odd then when the tech got my phone it functioned correctly. So since they couldn't replicate the problem they said they can't offer me a replacement. As soon as I got into the car it started happening again I ran into the verizon store and they said I had to wait for a tech again so I put my name in and waited had a different tech and of course as soon as he tested the phone it wasn't acting odd anymore so once again couldn't replicate.
Maybe my phone really is possessed.. but then again it's been my luck with past phones as well if they have issues they refuse to happen in store so I got my replacements via 611 tech support. So I called 611 and they said they never heard of the issue and that I should wait for update.
elayn said:
Thank you all very much for your tips and advice! I stopped by the Verizon store today. Twice actually. It was a no go. First off they won't replace my phone with anything but a refurb (which is standard policy anyway) but the second part which is really irritating is that the phone was driving me insane till I went into the verizon store while waiting for a tech it kept acting odd then when the tech got my phone it functioned correctly. So since they couldn't replicate the problem they said they can't offer me a replacement. As soon as I got into the car it started happening again I ran into the verizon store and they said I had to wait for a tech again so I put my name in and waited had a different tech and of course as soon as he tested the phone it wasn't acting odd anymore so once again couldn't replicate.
Maybe my phone really is possessed.. but then again it's been my luck with past phones as well if they have issues they refuse to happen in store so I got my replacements via 611 tech support. So I called 611 and they said they never heard of the issue and that I should wait for update.
Click to expand...
Click to collapse
Or Odin stock firmware instead of waiting. Can Odin without root.
prdog1 said:
Or Odin stock firmware instead of waiting. Can Odin without root.
Click to expand...
Click to collapse
I'll give that a try tomorrow morning and hope it works. I'll check in either way. Thanks!
Take a look at this, and look into this virus some more:
blog.lookout.com/blog/2010/12/29/geinimi_trojan/
I did some research and someone said those are the symptoms of the virus...
Sent from my SCH-I535 using xda app-developers app
It's Verizon, some tech there is having fun with the remote capabilities of the new OTA.
Alrighty, took longer than expected but I did manage to do Odin stock firmware. It fixed the problem or so I thought for 48 hours but then it returned. Now a new problem has come up and the battery is draining at alarming speeds.. I will have phone at 80% when I go to sleep and when I wake up 3 hours later the battery is completely dead. No new apps, nothing draining in the background. I'm at a loss. Anyone have any other advice? Or are my only options now to throw the phone out the window or try to root it.
elayn said:
Alrighty, took longer than expected but I did manage to do Odin stock firmware. It fixed the problem or so I thought for 48 hours but then it returned. Now a new problem has come up and the battery is draining at alarming speeds.. I will have phone at 80% when I go to sleep and when I wake up 3 hours later the battery is completely dead. No new apps, nothing draining in the background. I'm at a loss. Anyone have any other advice? Or are my only options now to throw the phone out the window or try to root it.
Click to expand...
Click to collapse
You wrote in a previous post that you went into the Verizon store... don't do that, ever... just call them.. tell them what it's doing and that you have tried a factory reset. They will overnight you a new/refurbished phone.
I had problems with mine as well and after fighting with the tool they call a manager I called 611 from the parking lot and after the hold time I had tech support on the phone and had a new replacement on the way 5 minutes later..
Just my 2 cents.
BiasedThunder said:
You wrote in a previous post that you went into the Verizon store... don't do that, ever... just call them.. tell them what it's doing and that you have tried a factory reset. They will overnight you a new/refurbished phone.
I had problems with mine as well and after fighting with the tool they call a manager I called 611 from the parking lot and after the hold time I had tech support on the phone and had a new replacement on the way 5 minutes later..
Just my 2 cents.
Click to expand...
Click to collapse
Thanks for the tip but if you read through the whole post. I did default to calling 611 like I usually do and they wouldn't do anything about it. Yes, I did tell em I did the factory reset. It's not the first time I had a phone replaced through 611 I've gone through maybe 10+ replacements on one of my past phones because they kept sending me a defective one over and over again. I did call 611 again since you suggested it but I was told the same exact thing as last time.
I had this happen a few times with my phone before the update verizon pushed (stock, rooted). I would end up pulling the battery to get it to stop. Hasn't happened to me in a while though. Now i'm running JellyWiz RLS12

Power button magically stopped working

Out of nowhere my power button magically no longer works. Kind of a huge deal since I use my phone for work a TON. At first I thought it was the ROM but then I rebooted into recovery and discovered it doesn't work in there either...... but by some sort of miracle though my phone magically boots itself up when I swap batteries in it....
I am rooted and running Beans 20.
Any help/ideas would be greatly appreciated!!
Sent from my SCH-I535 using Tapatalk 2
You can get an app called button savior from Google play that allows you to create on screen keys to turn off your screen.
Various xposed modules allow you to remap your physical keys. If you don't know about the xposed framework I highly suggest looking into it.
Furthermore I believe some custom roms have key mapping built in.
Sent from my QMV7A using Tapatalk
ImUnderTheBed said:
You can get an app called button savior from Google play that allows you to create on screen keys to turn off your screen.
Various xposed modules allow you to remap your physical keys. If you don't know about the xposed framework I highly suggest looking into it.
Furthermore I believe some custom roms have key mapping built in.
Sent from my QMV7A using Tapatalk
Click to expand...
Click to collapse
Yes I already got an app that will shut my screen off and lock it but what happens when my phone stops magically booting up all by itself??
Then I'm screwed.
:crying::crying:
flooritnfly said:
Yes I already got an app that will shut my screen off and lock it but what happens when my phone stops magically booting up all by itself??
Then I'm screwed.
:crying::crying:
Click to expand...
Click to collapse
Mine started doing the same thing.
flooritnfly said:
Out of nowhere my power button magically no longer works. Kind of a huge deal since I use my phone for work a TON. At first I thought it was the ROM but then I rebooted into recovery and discovered it doesn't work in there either...... but by some sort of miracle though my phone magically boots itself up when I swap batteries in it....
I am rooted and running Beans 20.
Any help/ideas would be greatly appreciated!!
Sent from my SCH-I535 using Tapatalk 2
Click to expand...
Click to collapse
My power button just started malfunctioning too. I'm on Odin barebones 4.1.2 stock and the problem persists.
It sounds like a lot of people are getting this problem. If you use that knowledge to your advantage, I've heard people convince Samsung it's a manufacturing problem and got it repaired outside of Warranty. The power button itself is sautered onto the motherboard, so unless you really trust a mobile repair company, best option is work directly with Samsung.
That being said, I'm going to look for an Xposed Framework module that can remap the power button.
I looked for one, didn't really find what I was looking for... selling mine on ebay now to pay for my new phone...
Sent from my HTC6525LVW using xda app-developers app
Wow. My power button just stopped working also.
My phone is stock.
I did replace the glass myself a couple months ago and it's been working fine until about a week ago. Was wondering if that had anything to do with it.
Interesting to see I'm not the only one having issues.
Kind of timely now that the S5 is coming out this week.
usho said:
Wow. My power button just stopped working also.
My phone is stock.
I did replace the glass myself a couple months ago and it's been working fine until about a week ago. Was wondering if that had anything to do with it.
Interesting to see I'm not the only one having issues.
Kind of timely now that the S5 is coming out this week.
Click to expand...
Click to collapse
This is happening to a lot of people. I'm sure the s4 will start having this problem followed by the s5 after a year and some months. Im done with samsung phones until they start using different parts. Actually thinking about the next nexus phone and hack a msata drive into it with a custom vacume formed case. The only reason I haven't owned one is because of the storage limitation. I think a 200+ gigabyte msata strapped to the back would fix that problem.
tmettler5 said:
Mine started doing the same thing.
Click to expand...
Click to collapse
sweeds said:
My power button just started malfunctioning too. I'm on Odin barebones 4.1.2 stock and the problem persists.
It sounds like a lot of people are getting this problem. If you use that knowledge to your advantage, I've heard people convince Samsung it's a manufacturing problem and got it repaired outside of Warranty. The power button itself is sautered onto the motherboard, so unless you really trust a mobile repair company, best option is work directly with Samsung.
That being said, I'm going to look for an Xposed Framework module that can remap the power button.
Click to expand...
Click to collapse
usho said:
Wow. My power button just stopped working also.
My phone is stock.
I did replace the glass myself a couple months ago and it's been working fine until about a week ago. Was wondering if that had anything to do with it.
Interesting to see I'm not the only one having issues.
Kind of timely now that the S5 is coming out this week.
Click to expand...
Click to collapse
Hey guys, mine originally starting messing up on Saturday, and then Sat night and all day Sun is was fine, and now it is doing it again. I even installed a new rom and it is still doing it so now I am convinced it is purely physical and not rom-related. What are you guys going to do?
I have the Wireless Phone Protection for my phone and am thinking about using that to my advantage to get a new device....question is I've never done it before. If I say I have a physical problem with my phone then won't Verizon want it returned? That will make me have to unroot it and bring it back to out of box state which is a big headache. What if I just say I lost it or it got stolen? Am I better off going that route?
EDIT: Also forgot to mention that along with these power button issues my S3 also will not reboot on its own. If I select Reboot (be it from the power button menu, notification pulldown, etc) it will just shut off and not reboot.....but if I yank the battery and put it back in it will then reboot to recovery. Same deal if I do a normal reboot, haven to yank and replace battery. You guys having these issues too?
So a couple of days ago my power button started acting wonkie as well. I would push it and it basically acted sticky. I would push once but it would register twice or as a long press. Either turning the screen on and off or bring up the reboot menu. So I did the xposed button remapping. Worked pretty well, but if I restarted the phone it would do a weird haptic feedback thing every couple of seconds before finally booting up.
So I wasn't satisfied with just living with it being a hardware issue. So I downloaded latest cleanrom to flash from cm11. I rebooted recovery and now it just vibrates every couple of seconds. Would not make it to twrp. It will get to cm Samsung boot screen but then just goes back to vibrating black screen. I took out battery and popped out power button but same results.
Any suggestions? Think power button can be fixed by repair shop or is it time to go back to my trusty droid incredible until I can upgrade.
Sent from my Nexus 7 using xda app-developers app
luland said:
So a couple of days ago my power button started acting wonkie as well. I would push it and it basically acted sticky. I would push once but it would register twice or as a long press. Either turning the screen on and off or bring up the reboot menu. So I did the xposed button remapping. Worked pretty well, but if I restarted the phone it would do a weird haptic feedback thing every couple of seconds before finally booting up.
So I wasn't satisfied with just living with it being a hardware issue. So I downloaded latest cleanrom to flash from cm11. I rebooted recovery and now it just vibrates every couple of seconds. Would not make it to twrp. It will get to cm Samsung boot screen but then just goes back to vibrating black screen. I took out battery and popped out power button but same results.
Any suggestions? Think power button can be fixed by repair shop or is it time to go back to my trusty droid incredible until I can upgrade.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
It can be fixed. There is also a way of temporarily making the power button work but I don't feel like explaining it again. If you do some searching there are at least 20 threads that have the temp fix in it.
ThePagel said:
It can be fixed. There is also a way of temporarily making the power button work but I don't feel like explaining it again. If you do some searching there are at least 20 threads that have the temp fix in it.
Click to expand...
Click to collapse
Link to the temp fix please?
Sent from my SCH-I535 using Tapatalk

Xoom lost connection from 3G never came back

I've had my verizon xoom for a few years now. bought it off ebay...it was sold as parts. They guy said it wouldnt power on. Turns out his charger was bad. Fired right up. Anyways. I used to get 3G signal ALL the time on it with no issues. No sim card, never activated on any service (im sure he deactivated it on his....in fact when i called verizon a few weeks ago making sure it wasnt blacklisted they showed it as still be activated on his account). But about 6 months ago the 3g signal disappeared never to be seen again. I rarely use it, but i do tinker around with it...running different ROMs and such. Tried many different ROMs to see if that would fix it...with no luck. I'm now running Omni Rom 4.4.2 Big File partition ROM. runs great. but i just wish I could get that 3G signal back.It was very handy when the power went out and no wifi.
I've gone into settings and poked around with no luck. even going to "powering on BP" mode (power button, hold volume up..then hold volume down) and it boots up and gives me the Moto app "Field Utils" Program menu I get "process com.android.phone has stopped" So does the Field Test Screen. I know its not a phone. but according to a few websites i've come across its possible to get into that menu on the tablet and enter 000000000 for the number.
anyone got any suggestions? or ideas on why it just suddenly cut out?
r1nstang said:
I've had my verizon xoom for a few years now. bought it off ebay...it was sold as parts. They guy said it wouldnt power on. Turns out his charger was bad. Fired right up. Anyways. I used to get 3G signal ALL the time on it with no issues. No sim card, never activated on any service (im sure he deactivated it on his....in fact when i called verizon a few weeks ago making sure it wasnt blacklisted they showed it as still be activated on his account). But about 6 months ago the 3g signal disappeared never to be seen again. I rarely use it, but i do tinker around with it...running different ROMs and such. Tried many different ROMs to see if that would fix it...with no luck. I'm now running Omni Rom 4.4.2 Big File partition ROM. runs great. but i just wish I could get that 3G signal back.It was very handy when the power went out and no wifi.
I've gone into settings and poked around with no luck. even going to "powering on BP" mode (power button, hold volume up..then hold volume down) and it boots up and gives me the Moto app "Field Utils" Program menu I get "process com.android.phone has stopped" So does the Field Test Screen. I know its not a phone. but according to a few websites i've come across its possible to get into that menu on the tablet and enter 000000000 for the number.
anyone got any suggestions? or ideas on why it just suddenly cut out?
Click to expand...
Click to collapse
Did you update to stock JB build at any point? If so, that's your problem. I've posted a thread with a fix here in the Q&A section.
Sent from my HTC One using XDA Free mobile app
webeougher said:
Did you update to stock JB build at any point? If so, that's your problem. I've posted a thread with a fix here in the Q&A section.
Sent from my HTC One using XDA Free mobile app
Click to expand...
Click to collapse
Thanks Ill search around for it.

Categories

Resources