Random turn-offs/reboots FRUSTRATION! - Galaxy Tab 7.7 Q&A, Help & Troubleshooting

This tablet is a great piece of tech, however I've had two major problems with it. AMOLED screen burn-in and random reboots/shut-downs.
In the past week it's at least turned itself off or rebooted itself 9 times. Is anyone receiving this problem? Also in the past 3 hours or so, it's been rebooting to the Samsung Galaxy Tab 7.7 screen just before the tab turns on and gets stuck there. I managed to get out of that situation but I'm not sure how.
If you have problems list which version of the tablet you have, your firmware or kernel version and your specific problem.
Hopefully we can get Samsung's attention if theres enough people and have this patched with an update. Or maybe it'll all go away with ICS... just being optimistic lol.
If anyone knows any sort of customer service or someone from Samsung I can email about this problem that'd be appreciated.
Details:
GT-P6810
32GB WIFI Only
2.6.36 P6810DTKL5 Rooted.

I don't have the problem but if I can maybe suggest, have you reset the device back into factory setting?

Your not the first one to ask this nor your alone, this also happens with the Galaxy Note with some users, I've never been able to pinpoint the cause for this on the note.. I'll see if it happens on my Tab7.7 when I get it tomorrow.

Do you by any chance have a sim card inserted? I noticed yesterday as I was working with AT&T to get my device set up that each time I had to take my sim card out (to give them the serial number) the Tab would reboot on its own.

I have had 2 reboots since getting my tab, very weird.
Sent from my GT-P6800 using xda premium

We need more people to chime in and see how wide spread this issue is, it could be cause by a very aggressive deep sleep state that is used by samsung?

torakun said:
I don't have the problem but if I can maybe suggest, have you reset the device back into factory setting?
Click to expand...
Click to collapse
I thought that factory resetting it would help but as far as I can tell it hasn't. I tried that about a week ago but am willing to give it another shot if someone proves me wrong. Thanks for the input though.
lulugirl896 said:
Do you by any chance have a sim card inserted? I noticed yesterday as I was working with AT&T to get my device set up that each time I had to take my sim card out (to give them the serial number) the Tab would reboot on its own.
Click to expand...
Click to collapse
I have the wifi version so I don't have a sim slot. Sorry for not being more specific in the opening. Although I remember someone else mentioning that their sim may have been the problem. Thanks anyway.
EarlZ said:
Your not the first one to ask this nor your alone, this also happens with the Galaxy Note with some users, I've never been able to pinpoint the cause for this on the note.. I'll see if it happens on my Tab7.7 when I get it tomorrow.
Click to expand...
Click to collapse
Maybe something with the processor, they're relatively similar aren't they? Anyway hopefully I didn't discourage you from your tab, it's still one of the best pieces of tech. Lets hope this problem isn't that widespread and if it is lets hope for a patch or something, maybe with the ICS update hehe.

Have had my GT-P6800 for about a month and I have had several random reboots -- since the reboot is complete and I end up where I was I cannot determine what's behind it.

Haven't had reboots, but I've ran into issues with it turning itself off at least once a week. Currently on LA2 firmware.

I had about 4-5 reboots in a week . don't remember details .

Is everyone using 3G card that are having reboots? I did NOT have any reboots until getting a 3G card this weekend. It JUST did it. Also, I notice if it's on charger (not USB) that when it's full it will more likely reboot. That's my $.02.

My 7.7 p6800 has not exhibited any reboot. I am on KL1..but it has prompted me to update...
Please post
7.7 model wifi or 3g
Baseband Version
reboot yes or no
Sent from my SAMSUNG-SGH-I717

I just got my Tab7.7 but I do not have a spare simcard yet to test if its causing the issue but I will update this post for any findings
P6800
16GB 3G+WIFI
DXLA2 - Kernel Build Date Jan 2012
1 Sleep of death so far, watched a movie but locked the device to take a phone call from another phone. Had it in flight mode but wifi enabled.. so thats about 24hrs from initial power up.. I also performed a factory reset before using the Tab.

copualt3 said:
My 7.7 p6800 has not exhibited any reboot. I am on KL1..but it has prompted me to update...
Please post
7.7 model wifi or 3g
Baseband Version
reboot yes or no
Sent from my SAMSUNG-SGH-I717
Click to expand...
Click to collapse
yep, my tab prompted me to update as well, I it yes, it downloaded something over wifi, then it rebooted, then it goes to recovery and installed the new stuffs, then said "failed" lol
I only have one crash that is when I used the cam then hurriedly hit back several times, then it froze and rebooted, that's the only time it did it

I've structured the OP a bit better hopefully. I've provided my details and asked people for theirs.
Going to go look for who to complain to now lol.

No reboots yet but I did see it wake up to the lock screen while it was sitting on my desk, I have it in flight mode if it matters. It was actually spooky..

Ok I just had the sleep of death on my Tab7.7
Airplane mode but wifi is enabled, the last thing that I was doing was watching a movie and locked the tablet to take a phone call on my other phone. No SIMcard inserted only a 32GB microSD card.

Hi all.
Got my tab 7.7 3G about 3 weeks ago. Rooted on day 2 (this is my 4th droid so pretty confident doing so.... but...) using the simple root method posted somewhere here in XDA.
Not sure if this is related to the rooting, but I've had about 6-8 reboots, several shutdowns and one really strange rebooting which led to the tab unresponsive to anything (only showed the samsung name logo). I was about to factory reset again (I did about a week ago but only because I forgot to reboot after I rooted) when the tab suddenly woke up and started booting normally.
Normally until apps started loading and for almost all the apps, errors of some kind started popping up.
Since I had control again, I factory-resetted the tab.
Since then, I've had no reboots or shutdowns. I do not know why.
Other strange quirks - sometimes, when waking the device with a quick push of the power switch, the screen does this strange graphic swirly thing (almost seems like a graphic image gone mad while loading) and then loads the proper graphic/lock screen.
Sometimes too, when changing orientation, the graphic seems to lag behind the action. Not all the time though. I use Go Launcher as my default but I've noticed the TW screen do the same thing when I change orientation.
As far as Go launcher is concerned (I use it as well on my GS2), only the dock seems to have a problem - when flicking from one dock to another, the next dock does not 'center'.
So far I am a bit disappointed and hoping (hugely) that ICS releases this tab to its dual core, SAmoled glory.
Edit - if I were to say which was the biggest disappointment, that would be the media rescan. When I have a new photo or image, the image does not appear right away in Gallery. When I try to use the music player, the player will not load (rescanning) but the image appears in gallery after.

wujae said:
Hi all.
Got my tab 7.7 3G about 3 weeks ago. Rooted on day 2 (this is my 4th droid so pretty confident doing so.... but...) using the simple root method posted somewhere here in XDA.
Not sure if this is related to the rooting, but I've had about 6-8 reboots, several shutdowns and one really strange rebooting which led to the tab unresponsive to anything (only showed the samsung name logo). I was about to factory reset again (I did about a week ago but only because I forgot to reboot after I rooted) when the tab suddenly woke up and started booting normally.
Normally until apps started loading and for almost all the apps, errors of some kind started popping up.
Since I had control again, I factory-resetted the tab.
Since then, I've had no reboots or shutdowns. I do not know why.
Other strange quirks - sometimes, when waking the device with a quick push of the power switch, the screen does this strange graphic swirly thing (almost seems like a graphic image gone mad while loading) and then loads the proper graphic/lock screen.
Sometimes too, when changing orientation, the graphic seems to lag behind the action. Not all the time though. I use Go Launcher as my default but I've noticed the TW screen do the same thing when I change orientation.
As far as Go launcher is concerned (I use it as well on my GS2), only the dock seems to have a problem - when flicking from one dock to another, the next dock does not 'center'.
So far I am a bit disappointed and hoping (hugely) that ICS releases this tab to its dual core, SAmoled glory.
Edit - if I were to say which was the biggest disappointment, that would be the media rescan. When I have a new photo or image, the image does not appear right away in Gallery. When I try to use the music player, the player will not load (rescanning) but the image appears in gallery after.
Click to expand...
Click to collapse
Hm, mines rooted too. I wonder if that affects how often you get a reboot/shut-down? Still, it better get fixed with an update.
Btw, don't use this tablet as an alarm. I woke up half an hour late to find that the tab was off. I turned it on and the battery was at 60% so it definitely wasn't the battery running out. Maaan was I late for school lol.

tab 7.7
I have the same problem especially when watching the movie or downing torrents after the screen shutdown especially when the battery over 50%. when I want to switch on the screen, the tab will not response until long press on power button switch on with galaxy tab 7.7 screen. that means it was shut off !

Related

Random Reboots.. any new info?

Hi everyone.. I searched a bit but couldn't come up with any more answers so I'm wondering if I missed something.
I've had my TF since like May, and for as long as I've had it, I've had this issue.
No matter what kernel or Rom or anything, my TF always randomly reboots ONLY when my screen is shut off and the wireless is left on. It doesn't reboot if I'm using it, and the only way to make it not happen is to turn on airplane mode when I'm done with it.
Its not a big deal, but it is annoying, especially if I leave it in the living room and forget airplane mode. Then whoever is in there gets to watch my TV constantly and randomly reboot every few minutes.
Its just more annoying than anything. Id love to just keep wifi active so it automatically connects when I turn the screen on.
Other than this, my TF has been flawless for like 6 months
Thanks if anyone has any information!
I've suffered through the same issue with my 16gb TF. By any chance do you have your pattern lockscreen turned on? Can't quite remember where, but I read that having it stops the reboots.
I tried it on mine and haven't had one since...but it's only been a day or 2. Can anyone confirm if the lockscreen stops or limits the issue?
avlon said:
I've suffered through the same issue with my 16gb TF. By any chance do you have your pattern lockscreen turned on? Can't quite remember where, but I read that having it stops the reboots.
I tried it on mine and haven't had one since...but it's only been a day or 2. Can anyone confirm if the lockscreen stops or limits the issue?
Click to expand...
Click to collapse
Wow, ill have to give this a try. I've never used the pattern lockscreen.
random reboots
I get this after about an hour of use. If I sitch it off via the button then when I press it again it reboots. If I just let th TF switch itself off (after 5 mins) it switches on normally when I press the start button.
I also had similar problems with my wife's TF, it rebooted randomly just about anytime (not just with screen off), apps crashing randomly. When I returned it to the store where I bought it, they immediately replaced it with a new one that doesn't suffer any of those problems.
If you have such problems, I'd recommend taking it back to the store for repair, because that is definitely not the expected behavior.
unfortunately the lock screen thing didn't work
Can't really take the thing back, I've had it for months.... fortunately this is the only issue I have... I can live with it. Its purely an annoyance that doesn't affect me when using it...

[Bug Reports]

MODS : Please move to GENERAL SECTION. Thanks.
Hi, starting this thread to roll up on bugs reporting. Will compile all your reports, verify them and inform Samsung about it and hopeful for a fix.
Sent from my GT-P6200 using XDA App
1) Sleep of Death (two users)
2) Floating Dialer popped up without being asked for... (two user + myself)
sleep of death. Its rare for me but still annoying when it happens. Plus, sometimes when I have the browser set to quick menu when you drag from off screen for the toolbar. The right side will bring up the dial for a second and disappear. Other than that awesome tab!
I get randon reboots and shutdowns, at least one of each everyday, usually right after I first turn it on for the day. It also sometimes is a bugger to wake up, sleep of death? I thought it might be powersaver mode causing me problems but they persist after I turned it off.
kzoodroid said:
I get randon reboots and shutdowns, at least one of each everyday, usually right after I first turn it on for the day. It also sometimes is a bugger to wake up, sleep of death? I thought it might be powersaver mode causing me problems but they persist after I turned it off.
Click to expand...
Click to collapse
I do not have this issue at all.
Try to flash the original firmware and hard reset. Do not root or install apps. Run it for a couple of days and see the result.
But I do believe it can be related to the motherboard.
Example, my original P1000 tablet was superb, no hangs or SODs... but I bricked it (excessive tinkering) and Samsung changed the motherboard. Since then, I started to experience hangs and a few SODs... sold it off...
PandaHandz said:
sleep of death. Its rare for me but still annoying when it happens. Plus, sometimes when I have the browser set to quick menu when you drag from off screen for the toolbar. The right side will bring up the dial for a second and disappear. Other than that awesome tab!
Click to expand...
Click to collapse
happens a couple times a day to me.. I am getting tired of it for sure..
Not trying to be mean, but not development related. Should be just Q&A
Sent from my Insanity powered SGS2
I've been fortunate so far also but if I start to get SOD then I would root grab set cpu and raise your minimum to 400
Sent from my Nexus S using xda premium
sorry for not posting sooner, removed the Micro SD card and reinstalled everything, that was a week ago, not one single SOD or reboot.
Not sure what it means, but it could be looking for the SD to index or update files and not reading the card causing the reboot?
What do I know, it just could be luck, but worth a try.
Let me know how it works for you.

Transformer White Screen Freeze

My Transformer has the same issues as everyone else; it's extremely laggy, apps crash, etc. But I also have this thing where every once in a while, if I click on something, my screen will go white with a line at the bottom and freeze. I have to restart the tablet to get it working again. I read through a lot of different threads and couldn't find anything. Is anyone else experiencing this?
I can't find any causes/solutions online. Any ideas?
Kimusubi said:
My Transformer has the same issues as everyone else; it's extremely laggy, apps crash, etc. But I also have this thing where every once in a while, if I click on something, my screen will go white with a line at the bottom and freeze. I have to restart the tablet to get it working again. I read through a lot of different threads and couldn't find anything. Is anyone else experiencing this?
Click to expand...
Click to collapse
I've had the same issue but haven't seen it in a couple days. I was told to cold boot it to solve the problem. After doing that, I haven't seen it again, but I haven't used it as much.
I am having the same issue. Started last night. Froze up first then a bit later went to white screen then rebooted. Today it froze up again...no white screen this time but could not access settings...the icon for settings was there but nothing else. Happen after reboot again...shut it down after that till now. Had been working fine. UPDATE is needed badly...I also have the Acer a700, that has been great so far...much better than this one.
Happened once to me too, i rebooted, and it has not happened since.
Sent from my ASUS Transformer Pad TF700T using xda premium
Haven't had the white screen return yet but I have had a recurring issue with freezing. Tablet was working last night when I put it down...this morning there was no internet connection. Went to settings to turn on wifi and it froze, just like before, only the settings logo and the word settings were visible. Received a message about the program not responding, my options were to close down or wait for program. When I got the white screen before it happened just as described above.
Here is the thing, installed the 9.4.5.26 20120720 firmware update earlier last night...I was hoping that was the fix for this issue but no such luck.
Sent from my ASUS Transformer Pad TF700T using xda app-developers app
I had a freezing issue only once.
I installed and used an app that ran in compatibility mode.
It started portrait and I think there was no landscape mode at all.
But I tried to turn the tab for that mode and that was that...
Crashed.
So maybe check for running apps that are not compatible ?
My unit had a burning smell come out of the speaker. Memory has been running consistently high 560 - 690 ram. Now I just got the "white screen of death".
Unit is going back for a replacement.
I have been having the same problem. The past couple of freezes occurred whil using google chrome. I have decided to send it back for a refund (thank you Amazon!)
Too bad, I had anticipated the arrival of this tablet for so long.
I returned my first one for tv snow but i did notice that you can wait it out 15seconds or so. Its almost like it is coming out of a deep sleep coma
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
Decided to send mine back today (froze again)... who knows how long before I get a replacement...I hope it has no issues or it will go back again and I will get another a700... which has been working great. Sucks because I have to suck up the cost of the screen protector...and buy another.
~zealouz
Asus tf700
Acer a700
HTC Thunderbolt
Samsung Galaxy S3
Worst purchase ever!
I really like Andoid, I currently have a Galaxy S3 phone and I don't have any problems. I really wanted an Android tablet and with the higher resolution the Infinity seemed like the one to get. I have had it for a month and I think this purchase is one of the worst I ever made. With the keyboard and accessories I have around $1000 invested in a tablet that only works part time. It crashes at least once a day while doing different tasks. Just now it was just sitting there on the locked screen and the screen went to all white. Holding the power button didn't do any good and I had to use the reset button. I feel like I wasted my money and I don't know if I should avoid Asus products or if Android tablets suck, the problem might even be with Jelly Bean. I don't like Apple at all but I really wish I had bought an iPad.
this has happened to me three times in the last day, and each time while i tried to play an MP3 and read a Kobo book at the same time. (don't get me started on why a $500 tablet can't play music and display text AT THE SAME TIME. what the hell).
i'd start the track, load up kobo, and BOOM: white screen. i think i know why: all my music was in internal storage. for the hell of it, i moved all my tunes to the microSD card. and no more white screen, i can read and listen to tunes at the same time.
go figure.
AM Radio said:
this has happened to me three times in the last day, and each time while i tried to play an MP3 and read a Kobo book at the same time. (don't get me started on why a $500 tablet can't play music and display text AT THE SAME TIME. what the hell).
i'd start the track, load up kobo, and BOOM: white screen. i think i know why: all my music was in internal storage. for the hell of it, i moved all my tunes to the microSD card. and no more white screen, i can read and listen to tunes at the same time.
go figure.
Click to expand...
Click to collapse
I've been having this happen a lot. Essentially, I have two things happen:
1. In some app (Firefox, Redfin (we're house hunting), etc) and click something. Tablet freezes. Click something again, and it resets. The next thing you see is the black screen w/ Asus logo.
2. Same as above, but first you get a full white screen for ~10 seconds. THEN it reboots and you see the black screen w/ Asus logo.
It happens at least once an hour under heavy use of the tablet (lots of app switching, browsing the web, etc).
I have:
1. Cold booted.
2. Upgraded to JB.
3. After upgrading to JB, I reset cache and everything *multiple* times before installing all new apps.
Is this a known issue, or are the few people complaining about it just F'd?
I am seeing this too. Not sure what else to do with this issue?, Exchange? I want to believe this is software, but where does that leave me?
jordanmw said:
I am seeing this too. Not sure what else to do with this issue?, Exchange? I want to believe this is software, but where does that leave me?
Click to expand...
Click to collapse
I have this issue under Jelly Bean, but never had it happen under ICS. If you are in the same boat, an exchange will likely not help. Your best bet is either to put on a different firmware, or get a different unit all together (ie, not Asus).
Bandacoo said:
I feel like I wasted my money and I don't know if I should avoid Asus products or if Android tablets suck, the problem might even be with Jelly Bean. I don't like Apple at all but I really wish I had bought an iPad.
Click to expand...
Click to collapse
The problem is that Asus decided to use a cheap nand chip that has slow i/o speeds which causes the lag. It's not a problem with android. Have a look at a note 10.1 if you want to see a lag free tablet.
Still, I flashed a new rom, and its much improved. And no white screens so far with a few hours of use.
White screen is a known issue with JB, it's not hardware issue. We just have to wait for another update from Asus. They promised to release a new one soon to address, keyboard, wifi and camera issues, but did not mention about white screen issue. We just have to wait and see. If white screen issue is bothering you too much, just down grade back to .30.
buhohitr said:
White screen is a known issue with JB, it's not hardware issue. We just have to wait for another update from Asus. They promised to release a new one soon to address, keyboard, wifi and camera issues, but did not mention about white screen issue. We just have to wait and see. If white screen issue is bothering you too much, just down grade back to .30.
Click to expand...
Click to collapse
i'm getting this white screen with heavy use - sometimes a couple times a day. never had the problem with ICS. definitely a post-JB thing. it's gotta be a software issue not a hardware problem. a fix will come. in the meantime.....
doody.

Screen started to flicker! Please help..

Hello all,
I have been using my TF700 for like 3 weeks now. Yesterday suddenly it started to flicker. First I tried cold boot and it turned normal but today it got even worse. It stops randomly and then starts again.
so should i return that or is it just software issue? (dammit i cant out the youtube link)
EDIT: It fades away after like 10-12 seconds, do you think it is software related? Using latest firmware btw.
archonur said:
Hello all,
I have been using my TF700 for like 3 weeks now. Yesterday suddenly it started to flicker. First I tried cold boot and it turned normal but today it got even worse. It stops randomly and then starts again.
so should i return that or is it just software issue? (dammit i cant out the youtube link)
EDIT: It fades away after like 10-12 seconds, do you think it is software related? Using latest firmware btw.
Click to expand...
Click to collapse
"5. Disable "smart dimmer", which is the reason you can see some screen flickering when changing between light and dark backgrounds that many find annoying (described by some as "dynamic contrast", which it resembles):
To disable:
echo 0 > /sys/devices/tegradc.0/smartdimmer/enable
To re-enable echo 1 to the this file or simply reboot.
Be sure to include this in a script so that rebooting won't change it (just make an .sh script with the above line in it, you can use either SManager or system .sh scripts (you can use my simple solution posted here if you don't like editing files yourself). See also jtrosky's hints on changing the brightness settings.
Please note that it may negatively affect your battery life, although with brightness set low it shouldn't be much worse.
All credit goes to those who have found out about it - see this post for details."
http://forum.xda-developers.com/showthread.php?t=1758160
thank you for your reply. it just occured that for example when there's a flicker on the screen, if i turn on auto brightness, it goes away.
the thing is actually i do not know if it is software related or just bad hardware. returning it to amazon would push me in a lot of trouble (like shipping it back, waiting for repair or sth) and the biggest problem that i don't have that much time.
archonur said:
thank you for your reply. it just occured that for example when there's a flicker on the screen, if i turn on auto brightness, it goes away.
the thing is actually i do not know if it is software related or just bad hardware. returning it to amazon would push me in a lot of trouble (like shipping it back, waiting for repair or sth) and the biggest problem that i don't have that much time.
Click to expand...
Click to collapse
I'm under the impression that the autobrightness and the smart dimmer are two different things. The smartdimmer cannot be turned off without doing the edit i pasted above. Try it out and see if it works for you
omg this is totally not normal right? it got even worse(see attached pics)
archonur said:
omg this is totally not normal right? it got even worse(see attached pics)
Click to expand...
Click to collapse
Um yea, I'd get that replaced ASAP
Yep - that's the same kind of graphical glitches that I had before I rebooted and my TF700 was dead (although my glitches weren't quite as bad). After rebooting, my device would just lock up at random places during the startup - sometimes at the first screen (where it says your device is unocked), sometimes at the Asus screen with the circles and sometimes I could even get to the Android lock screen (or even further), but in the end the device just keeps locking up hard. Tried all of the normal "reset" stuff including going back to complete stock, unrooted, etc...
In my case it's definitely a hardware problem, but since I was unlocked, I can't even get warranty service.
Just curious as to your locked state, rooted state or if you were running a custom ROM...
Thanks.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
jtrosky said:
Yep - that's the same kind of graphical glitches that I had before I rebooted and my TF700 was dead (although my glitches weren't quite as bad). After rebooting, my device would just lock up at random places during the startup - sometimes at the first screen (where it says your device is unocked), sometimes at the Asus screen with the circles and sometimes I could even get to the Android lock screen (or even further), but in the end the device just keeps locking up hard. Tried all of the normal "reset" stuff including going back to complete stock, unrooted, etc...
In my case it's definitely a hardware problem, but since I was unlocked, I can't even get warranty service.
Just curious as to your locked state, rooted state or if you were running a custom ROM...
Thanks.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
Click to expand...
Click to collapse
luckily i haven't unlocked it yet and i am sending it back to amazon for replacement. hope i will get one without problems, but i have some doubts about it after reading hundreds of complainings in forums.
My screen sometimes flickers when playing a game. The game also crashes at this point. I wonder what this issue could be. After a cold boot it usually works fine for a couple of days.
I've only had this tablet for 2 weeks now, but some issues like poor io performance, screen flickering, and the screen flex on certain points on the screen are really annoying me. Maybe I should go to the retailer and ask for a replacement.

[Q] Touchscreen Issues

I purchased my NVIDIA tablet yesterday but having problems with the responsiveness coming from sleep. About 1/5 of the time, my tablet will not respond to my finger/stylus. I always have to press the power button a few times to get it to work.
I have all the updates, including the recent update from yesterday. Is this defective?
Thanks in advance
ttxcsabby said:
I purchased my NVIDIA tablet yesterday but having problems with the responsiveness coming from sleep. About 1/5 of the time, my tablet will not respond to my finger/stylus. I always have to press the power button a few times to get it to work.
I have all the updates, including the recent update from yesterday. Is this defective?
Thanks in advance
Click to expand...
Click to collapse
I've never experienced any issues like this. Contact Nvidia Customer care.
This screen is very responsive!! Make sure you are all up to date with your ota and make sure you have a look in a settings / SHIELD POWER CONTROL/ OPTIMIZED
ttxcsabby said:
I purchased my NVIDIA tablet yesterday but having problems with the responsiveness coming from sleep. About 1/5 of the time, my tablet will not respond to my finger/stylus. I always have to press the power button a few times to get it to work.
I have all the updates, including the recent update from yesterday. Is this defective?
Thanks in advance
Click to expand...
Click to collapse
I've had that many times during one single day. Had to literally reboot the thing 5 or 6 times that day. COMPLETELY NO RESPONSE FROM THE SCREEN, ONLY BUTTONS. Still have to clue what the deal was. Hasn't done it since, but the issue DOES exist. And yes, I bought from the very first batch, straight from Nvidia.
I've had this problem since day one. Also the tab crashes at random times and it getting ****ing annoying. Thinking of returning the thing. It's worse than useless. Turn the screen off and you can bet that i'll have to reboot to get the touchscreen working again.
Idk why this helped but it did. I switched from using philz touch recovery to cwm recovery...now screen works less than half the time I turn it back on. That's still better than never.
Sent from my SHIELD Tablet
I've never experienced this on Stock, Only on Pac-Man ROM and CM11. Either way it is very annoying.
This is a reaaallllllyy ghetto work around until the issue is solved, but the way I worked around it on CM11 is to have Tasker and Secure settings wake the device for a few seconds every 45 mins - 1 hour. Ever since I've had Tasker performing that task I've had no issues with the screen being unresponsive.
I have figured out how to fix the touchscreen issues. All you have to do is go under Settings>Apps>All Apps and find anything that ranges from Google Taiwanese or any Google foreign language app and disable it. There should be two of them. I haven't had any problems since I disabled them. :good:
I found something that has worked so far. I always use Nova launcher since it's my fav. I didn't think much of leaving the launcher that came with the rom. I went to titanium backup and froze the other launcher and it solved the touchscreen issue. This also fixed the app crashing problems most of the time. Still if I run more than two applications at the same time everything on the tab starts crashing. Seems to be a ram problem. I checked max backround processes and it's at "normal" which usually is fine. If anyone has a solution to the crash problem please let me know. Meanwhile i'll keep trying stuff.
Sent from my SHIELD Tablet
Same problem here... Funnily enough I just wanted to try a custom rom to see whether this issue will be fixed and a new official upgrade to 7.0 came up - https://shield.nvidia.com/support/shield-tablet-k1/release-notes/1
Will see whether ithe problem is gone.
There was a time when my screen became a bit unresponsive. Very random. Calibrating the touch sensor fixed it up. Its a bit hidden but you'll find it by going into Settings>About Tablet (device)>Click on Model Number 3 times>The calibrating settings will pop up hit Touch then hit Start. It'll do it's thing and reboot. Hopefully it helps.
2kool2Bcruel said:
There was a time when my screen became a bit unresponsive. Very random. Calibrating the touch sensor fixed it up. Its a bit hidden but you'll find it by going into Settings>About Tablet (device)>Click on Model Number 3 times>The calibrating settings will pop up hit Touch then hit Start. It'll do it's thing and reboot. Hopefully it helps.
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I had a similar issue with touchpoints not working near the corners, calibration fixed things for me also. It's pretty quick and easy to do so I urge you to try that before doing a factory reset.
So far so good... Android N seems to fix the problem
Sent from my Pixel using Tapatalk

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