Database Info

WiFi *profile* keeps getting disabled?

I've noticed that the profile for my home wifi network keeps getting disabled. Usually, I'll leave for a bit, then come back and about half the time it never reconnects. When I go into the wifi list, it's marked as disabled. I enable it and it works fine from that point unless I leave again. It's my understanding a profile will get disabled when it cannot connect to a network for some reason, but clearly it can. My G2 and SGS never have this problem. Is this a setting somewhere? Thanks...

I am having this same issue. I dont know how to fix it

This is more serious than I realized! I just got disconnected randomly even while staying in perfect coverage. Not only does it disconnect, but it DISABLES the connection and won't reconnect again unless I manually tell it to. I rely 100% on WiFi calling while home and now I'm missing all kinds of calls and texts because WiFi is disconnected...
I'm hoping this is just is a software issue that can be resolved pretty quickly, officially or unofficially...

This phone has like 10 legit problems already. Tmobile needs to hurry up with the updates or the refunds will kill them.

It might help if you talk about the router you're using. I have a Netgear N600 and haven't had any Wi-Fi issues either connecting, staying connected, or automatically reconnecting. Bluetooth on the other hand...

BarryH_GEG said:
It might help if you talk about the router you're using. I have a Netgear N600 and haven't had any Wi-Fi issues either connecting, staying connected, or automatically reconnecting. Bluetooth on the other hand...
Click to expand...
Click to collapse
It's a Linksys WRT610N. Very modern and very stable router. There's no reason this phone should have any problem with it. I literally have a G2 and SGS sitting side-by-side with the G2x and only the G2x has this problem. The SGS is Froyo and the G2 is Gingerbread. I also have a slew of other wireless (on both 2.4ghz and 5.8ghz bands) and wired clients connected that all have zero issues. I don't know why it would work on one router and not the next...
Are you using WPA2-AES encryption or something else?

zaventh said:
Are you using WPA2-AES encryption
Click to expand...
Click to collapse
Yes. And you're right, the phone is very temperamental across a number of areas.

Did you set up your wifi to never go to sleep? Cause if you havent - it disconnects every time you turn off the screen.
In order to do that, go to Settings=>Wireless & Networks=>Wi-Fi Settings=> click on the "menu" button on your phone=> Advanced=> Wi-Fi sleep policy=> and choose Never.
I did that, and my wifi calling is flawless ... and I rely on it pretty much all the time that I am at home (thanks for that stupid t-mobile signal)

I have the same issue and the setting I have by default to Never go to sleep... Also, has nothing to do with router as any of my other phones have this issue including Nexus One.

Did by any chance any of you with this issue restore some Titanium Back-ups? Because when I restored mine from a back-up of my 1st G2x (exchanged) I also restored the previous wi-fi settings and after that the wi-fi wouldn't work correctly. I did a factory reset and it fixed the problem.
Edit: If all else fails, then try a factory reset. I know it sucks, but it could fix everything.
Sent from my LG-P999 using XDA App

I'm having issues with this as well. Wifi set to never sleep, I haven't restored any apps. I constantly lose connection. I've tried the factory reset thing etc. and it doesn't help.

I can connect to my wireless g Linksys access point but not my airport extreme ... my Linksys is open my ape is not(I realize I wrote ape LOL)
Sent from my LG-P999 using Tapatalk

WiFi seems to be losing dns services
I have the same WiFi problems and while a factory reset clears the problem
temporarily and changing the WiFi sleep setting to never is an immense help
once it's gone off-line I can't get it to come back.
I have noticed that if it has a cached dns lookup to an ip address that that
ip address is still accessible. So if you can get OTA data live, look up google.
Switch to wifi, google is still accessible and you can do queries but you can't
click through on the links because the dns lookup fails.
I've fiddled with killing myaccount, suggested elsewhere, without success.
Unless there is some robust configuration change that pops up soon I suppose
I'll have to return it...

boylan said:
I have the same WiFi problems and while a factory reset clears the problem
temporarily and changing the WiFi sleep setting to never is an immense help
once it's gone off-line I can't get it to come back.
I have noticed that if it has a cached dns lookup to an ip address that that
ip address is still accessible. So if you can get OTA data live, look up google.
Switch to wifi, google is still accessible and you can do queries but you can't
click through on the links because the dns lookup fails.
I've fiddled with killing myaccount, suggested elsewhere, without success.
Unless there is some robust configuration change that pops up soon I suppose
I'll have to return it...
Click to expand...
Click to collapse
Did you also uninstall market updates and freeze the market updater?
It got mine working again without any problems. Sucks that this has to be done to get wifi to work properly.

I've frozen MyAccount and WiFi calling and it's working at the moment.
Truely I was a little tired and forgot about the market updates until I got
back here.
Insane that one has to do something like this for such a basic feature.
I mean who is going to use the OTA networking when wifi is available?
Let alone the cost issues. I went from 880kbps to 10100kbps going from
OTA to wifi.
This device must have rushed out the door.

Useless at any speed
So I've uninstalled the updates to and FROZEN:
My Account
Market Updater
WiFi Calling
AppPack
and the phone is still trippy. I've discovered also (via the engineering menu)
that the networking ping test fails - "network unreachable". The wifi
data looks good but it doesn't show the current gateway or dns configuration
information.
I'm at a loss for what to try next. Anyone got any suggestions?
Is there something like a netstat android app?

I am having the SAME issue as well as the OP..... =/

wifi recovery
Too soon to say that this is a consistent work-around but I'm
having some short term luck with
rebooting the phone (remove battery) in Airplane mode
enabling wifi
turning airplane mode off
Not sure if the battery pop is necessary. I suspect it's not.
I also suspect that freezing/deinstalling the various updates
is pointless.
Probably the whole work-around is to change the
Wi-Fi sleep policy to never:
settings->wireless & network settings->Wi-Fi settings->advanced
and use the airplane/wifi enable reboot sequence.
If someone has a permanent work-around based on precise setup
sequence and freezing applications I'd like to hear it - I think I've
followed the several posts on this topic and that path is unreliable but
it never hurts to be wrong.

dj75728 said:
Did by any chance any of you with this issue restore some Titanium Back-ups? Because when I restored mine from a back-up of my 1st G2x (exchanged) I also restored the previous wi-fi settings and after that the wi-fi wouldn't work correctly. I did a factory reset and it fixed the problem.
Edit: If all else fails, then try a factory reset. I know it sucks, but it could fix everything.
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
Mine does this and I never restored any system data. I only restored apps.

Strange.
I use WiFi calling at work with no problems. It is a Netgear router. I haven't had problems at home with my Linksys router either.

[Q] cant connect via wifi!! vodafone (SOLVED)

Hi anyone with previous experience on vodafone
Im reasonably down with how android works (after owning,rooting and flashing etc for 18 months with Desire)
but why the hell cant i conect via wifi!!
i can connect to networks ok but phone refuses to pull in any data be that mail, facebook, market or internet
Seriously, i cant figure this out at all, anyone have an idea ?
First evening with a new phone ruined!!

InspectorFrost said:
i can connect to networks ok but phone refuses to pull in any data be that mail, facebook, market or internet
Click to expand...
Click to collapse
So you can connect your phone to a wireless connection, it just doesn't download anything? In that case, have you checked the same wireless connection with another device?

sjgore said:
So you can connect your phone to a wireless connection, it just doesn't download anything? In that case, have you checked the same wireless connection with another device?
Click to expand...
Click to collapse
Yes and Yes....im seriously stumped !
the only thing i can think is that theres some sort of wifi radio issue on my phone , but id have thought that would manifest by not connecting to the network rather than not pulling in data .
ive factory reset phone a couple of times and reset my router, no issues on other devices
think ill go back to the store for exchange as im not really prepared and shouldnt have to piss around with a brand new device
its a weird one

Have you tried changing the channel of your router? Try a lower number, like 11. Or temporarily removing any encryption and/or changing encryption type?

Did u try resetting your router? I had the same problem last night. Taught it was my phone. Ended up being my router. Go figure ;-p
Sent from my HTC Glacier using XDA Premium App

kfgtboypsp said:
Did u try resetting your router? I had the same problem last night. Taught it was my phone. Ended up being my router. Go figure ;-p
Sent from my HTC Glacier using XDA Premium App
Click to expand...
Click to collapse
Tried that....now at work and connects fine to the network, deffo must be an issue with my home network
Problem for me is that networks and the like aren't really my bag , ive had a look at the admin page on the router and can see its connected and theres nothing immediatly obvious that i could say "that looks suspect"
so im not sure what the answer is
all my other devices mac, pc ipod/phone and previous htc work well and have never had an issue
getting on my tits a little
ill have another fiddle later and see what i can do
cheers for the comments tho
otherwise, i do like the form factor of the phone and ill even give sense a good go befor i probably switch over to ADW or maybe launcherpro

Solved!
Set up static IP address on phone ..... Worked like a charm

I find the same, except I think it has to do with encryption. I have tried with wep and wpa and I get an IP address but cannot browse. On unsecured it works just fine.
Like you found a static IP works, but I think it is the static DNS that is actually the issue here.
This is a cumbersome workaround if you use wifi all over the place, so I downloaded Static Wifi which says it will store settings per connection.
The only issue with this is that I think the device has to be rooted for this to work

Have you tried using the opendns settings
208.67.222.222
208.67.220.220

wifi reconnect
Hi all
Perhaps we all have the same issue
I have the HTC Sensation with almost 2 weeks now and i am having one continuous issue.
I have wifi set up at home the phone connects ok,however i also have a TV/Video sender,when i need to use the TV/Video sender i have to turn off the wifi(not ideal).The problem occurs when i turn off the TV/Video sender and turn the wifi back on,the phone will connect with the modem but not to the internet,Facebook,Twitter,emails will not sync,while testing i have discovered that if i "kill" facebook and Twitter and restart the apps all is ok again i.e facebook,Twitter and emails all sync.
Does anybody have an idea what is causing this ?
Rgds
Clinton

I seem to have managed to resolve this by setting the security to wpa2 and i also altered the dhcp scope to force a new range of ip addtrsses higher up. Since I did that I've had no problems.

Wifi icon not green.

I'm having problems with my wifi icon not connecting to the Google servers.
My 3g icon is fine and goes green, but when I connect to my wifi, it stays white and I cannot access any applications tthat require data connections.
Has anyone had similar problems?
Sent from my Nexus S 4G using XDA Premium App

This only happens to me when I'm using a hotspot somewhere. I'll have to load a webpage and click to connect. Only time.
Sent from my Nexus S 4G via XDA Premium

I've had that happen to me a few times... just put it in airplane mode for 10 seconds and take it back out. Fixes it for me at least

grifforama said:
I'm having problems with my wifi icon not connecting to the Google servers.
My 3g icon is fine and goes green, but when I connect to my wifi, it stays white and I cannot access any applications tthat require data connections.
Has anyone had similar problems?
Sent from my Nexus S 4G using XDA Premium App
Click to expand...
Click to collapse
Sounds like your router is not passing along the internet connection. Try restarting your router.
Sent from my PC36100 using XDA Premium App

I get that on my home network once in a while. It'll connect to the internet, but not want to cooperate with Google's servers. Then 3G will work fine. Not really sure what the deal is. Probably some issue with Comcast's local servers, I dunno.

what mode do u use for your wifi? i was having the same problem and it was driving me crazy since i would keep getting errors like "disconnected" and "no active network connections." i switched from WPA2 Personal to WEP and now I'm not having problems anymore.
on a side note, does anyone know if i need to do something special to get WPA2 to work better and not keep disconnecting?

baldwin69 said:
what mode do u use for your wifi? i was having the same problem and it was driving me crazy since i would keep getting errors like "disconnected" and "no active network connections." i switched from WPA2 Personal to WEP and now I'm not having problems anymore.
on a side note, does anyone know if i need to do something special to get WPA2 to work better and not keep disconnecting?
Click to expand...
Click to collapse
Every wifi network I use is wpa.
In the advanced wifi options, is your wifi sleep policy set to 'never'?
Sent from my Google Nexus S 4G via XDA Premium

i have it set to never when plugged in. but if the screen is on, shouldn't it not make a difference?

baldwin69 said:
i have it set to never when plugged in. but if the screen is on, shouldn't it not make a difference?
Click to expand...
Click to collapse
Just set it to 'never'.
Sent from my Google Nexus S 4G via XDA Premium

it sounds like you dont have a data connection at the moment. check your internet via a desktop/laptop. also try unplugging your router then plugging it back in.

well my data works on my laptop and ipod touch - never with any problems. so it's strickly an android problem. but now that i've changed to WEP i haven't lost data connection at all today. the bars turned white twice, but i didn't lose connection like i did with WPA. very strange.

No email or text when on wifi

As of the last week or so I have noticed that if my phone is connected to wifi I either don't get my emails and text messages or they are seriously delayed. I also have a horrible sending them too.
Is this a problem with my phone or is it a skyrocket issuse?
Sent from my SAMSUNG-SGH-I727 using xda premium

It sounds like a network issue (the wifi network you are connecting to). Is this problem occurring on any wifi network or only a specific one?

Another possible thing is that your phone with wifi is if you're using things like juice defender etc, they turn off your data when your phone is on sleep and your wifi only check partial times meaning there are delays.
Have you tried turning airplane mode on then off?

drichter12 said:
It sounds like a network issue (the wifi network you are connecting to). Is this problem occurring on any wifi network or only a specific one?
Click to expand...
Click to collapse
It is occurring on any wifi that I connect too. This wasnt an issuse maybe 3 weeks ago. The main wifi im connected to is my home network and I have never had an issue.

WiFi Problem

Well, day 2 and first problem. Phone connects to my work wifi but I get no internet connection. My other phone is connected with internet connection at the same time. Both phones have same settings afaik
WHEN YOU GET YOUR NEW PHONE, CHECK WIFI/INTERNET SERVICE ON ALL OF YOUR USUAL NETWORKS.

lollyjay said:
Well, day 2 and first problem. Phone connects to my work wifi but I get no internet connection. My other phone is connected with internet connection at the same time. Both phones have same settings afaik
Click to expand...
Click to collapse
Does your work wifi have any restrictions/security on it?

lollyjay said:
Well, day 2 and first problem. Phone connects to my work wifi but I get no internet connection. My other phone is connected with internet connection at the same time. Both phones have same settings afaik
Click to expand...
Click to collapse
Sounds like a local ip conflict or something else on your router side not a problem on the phone side. Did you follow the basic rule and restart the wifi router?

wtharp2 said:
Does your work wifi have any restrictions/security on it?
Click to expand...
Click to collapse
Just a password

jwis921 said:
Sounds like a local ip conflict or something else on your router side not a problem on the phone side. Did you follow the basic rule and restart the wifi router?
Click to expand...
Click to collapse
1 It is not my router; it belongs to my employer
2 My OnePlus 6 is here too and connected to the internet
3 All of my coworkers' phones are connected to the internet

So the phone works fine on your home wifi? It could still be the router. At my business if it has not been restarted in a while, new devices will not connect as too many ip have been given out since last restart so no more will be able to connect.

jwis921 said:
So the phone works fine on your home wifi? It could still be the router. At my business if it has not been restarted in a while, new devices will not connect as too many ip have been given out since last restart so no more will be able to connect.
Click to expand...
Click to collapse
I did a forget on my op6 and it still connected to the internet

lollyjay said:
I did a forget on my op6 and it still connected to the internet
Click to expand...
Click to collapse
That does nothing as the router has an IP stored for that Mac address currently. It's not renewing it's lease, the router just sees it as the phone has disconnected and reconnected like it does every day you go in. If the phone cant connect to any wifi then it's a hardware issue. Otherwise it is more than likely a network issue with the router.

jwis921 said:
That does nothing as the router has an IP stored for that Mac address currently. It's not renewing it's lease, the router just sees it as the phone has disconnected and reconnected like it does every day you go in. If the phone cant connect to any wifi then it's a hardware issue. Otherwise it is more than likely a network issue with the router.
Click to expand...
Click to collapse
I can connect to any other wifi just not this one

Sooo, I had a similar problem on Wednesday when I got my phone. During setup it wouldn't connect to my WAP (DHCP). No matter what I did on the phone it wouldn't connect. I went into my networking equipment settings (Cisco everything) and reserved it an IP. Worked. Thing is, sometimes I open an app that requires Internet, and it just spins. Or music won't start playing, whatever. I turn off then back on my WiFi and it's fine. I'm going to reboot my networking gear tonight and un-reserve the IP, see what happens. I REALLY hope this isn't a hardware issue on my phone. I'll be pissed if I already have to get a replacement.
Also, restarting the phone doesn't fix my issue with no Internet, only turning off then back on the WiFi. Might be something worth trying.

gettinwicked said:
Sooo, I had a similar problem on Wednesday when I got my phone. During setup it wouldn't connect to my WAP (DHCP). No matter what I did on the phone it wouldn't connect. I went into my networking equipment settings (Cisco everything) and reserved it an IP. Worked. Thing is, sometimes I open an app that requires Internet, and it just spins. Or music won't start playing, whatever. I turn off then back on my WiFi and it's fine. I'm going to reboot my networking gear tonight and un-reserve the IP, see what happens. I REALLY hope this isn't a hardware issue on my phone. I'll be pissed if I already have to get a replacement.
Also, restarting the phone doesn't fix my issue with no Internet, only turning off then back on the WiFi. Might be something worth trying.
Click to expand...
Click to collapse
Thanks but this is my workplace wifi. I can't make them reboot for me

lollyjay said:
Thanks but this is my workplace wifi. I can't make them reboot for me
Click to expand...
Click to collapse
I didn't mean the WAP or router, I mean the WiFi toggle on your phone.

gettinwicked said:
I didn't mean the WAP or router, I mean the WiFi toggle on your phone.
Click to expand...
Click to collapse
Oh yes I tried that too
I spent 20 minutes with a Google tech and nothing worked

The WIFI performance on P3 and XL is not good. My old ass S5 outperforms both by a large margin on 2.4 and 5. My home router is high performance Turris Omnia. The pixels sometimes drop wifi completely in the bedroom 20 ft away (with horsehair plaster walls). In the driveway the S5 and Nexus 10 have solid connections and I get nothing from the P3 XL. This issue might be the last straw. WTF Google?
Check your WIFI connections before return window expires.

lollyjay said:
Oh yes I tried that too
I spent 20 minutes with a Google tech and nothing worked
Click to expand...
Click to collapse
My work it department enacted a rule whereas they want to know every device that is on the network so I have to submit a network address request and give them my Mac address so they can allow my device access to the wifi network again. Maybe your work it ppl are doing the same thing. Maybe work devices are allowed by default.
Also my p2xl wifi reception is weak... I'm about to get a wifi mean network setup so I can get better coverage throughout my house.

My phone seems to be working better the last couple days. I had some problems yesterday, but it ended up just being YouTube Music. Also, my network speeds are great. Even when I was having problems a lot, my link and Internet speeds were up at the top of what my gear offers.
To anyone having, or has had problems, submit feedback on it from your phone. Maybe Google will see it and do something about it. I'm really hoping for a lot of fixes in the November update.

My IT department solved my issue by resetting the system.