Any special ports need to be open or are used by tellme?
At home it works fine when wifi is on. At work it says it cannot connect. it may need a port that is being used for something else on our network and i just wanted to verify
I have a similar issue. It doesn't work on cellular but works perfectly fine on wifi. Been troubleshooting with carrier and LG for a while and still no resolution.
Yeah I have the same problem and it is a port blocking issue because at work our Watchguard blocks tellme and downloads from the market but luckily I am in IT so I just added a firewall exception for my phone so it is ok.
kdawg1989 said:
Yeah I have the same problem and it is a port blocking issue because at work our Watchguard blocks tellme and downloads from the market but luckily I am in IT so I just added a firewall exception for my phone so it is ok.
Click to expand...
Click to collapse
Did it give you the actual port numbers? That is what i need to know. I am the it admin and tellme isn't on a block list on purpose. Downloads work fine.
Cell works fine also but i like to save battery and use our wifi when i'm at work.
Still no answers on this anyone know the ports?
ROCOAFZ said:
Still no answers on this anyone know the ports?
Click to expand...
Click to collapse
Can try to find you can set the port the software to install. But the software I forgot.
That's the thing. I checked all the logs for the ip of my phone with the firewall. It shows no logs of blocking it, so i am thinking it uses a port that our exchange server, vpn, or rdp uses or some of the other devices and the info is getting forwarded to them and disguarded instead of my phone. THat is why i need to know what the port is.
Related
I hail from the Pre so I'm kind of new to Android so I'm still getting used to this thing.
I noticed though that I can't receive/send emails from my Exchange account while on Wifi only when on my work WiFi. I can browse the internet, receive/send from Gmail, use Google Talk, install from the Marketplace and so on. Just not send/receive from Exchange.
At work I get zero reception so I have no choice but to be on WiFi only, again this is my company WiFi oh and this worked fine on my Pre.
Thanks
Does anybody know? Do I have import a cert? anything would be helpful
does your work have a fire wall that is protecting information from coming in and/or out?
MyDroidHax said:
does your work have a fire wall that is protecting information from coming in and/or out?
Click to expand...
Click to collapse
That definitely needs to be checked.
Also... What do you have for server settings? An IP address or a hostname? If it's an IP address, is it one that can be routed to over the Internet? If it's a hostname, is it one that is resolved by public DNS servers?
There's a million different ways your admins could have your company email system set up. You're going to have to go into more detail to get this resolved.
My job does have a firewall but I am able to use the WiFi for anything and everything except Exchange on the Hero. I even receive emails from Gmail with no issue.
My server settings are pretty simple, it is a hostname that can be routed over the internet, and yes it is resolved by public DNS servers.
As I mentioned before it works on my Pre and my iPhone currently. And again there is no reception in this dungeon so I'm stuck on WiFi only. If I go outside and get off the WiFi I get a slew of emails from EAS.
Does the Exchange work on every other Wi-Fi and 3G? It only doesnt work when your on your work Wi-Fi? Just trying to clarify.
Lappie2010 said:
Does the Exchange work on every other Wi-Fi and 3G? It only doesnt work when your on your work Wi-Fi? Just trying to clarify.
Click to expand...
Click to collapse
Sorry yes it works on 3G and any other WiFi besides work.
djorijun said:
Sorry yes it works on 3G and any other WiFi besides work.
Click to expand...
Click to collapse
OK, let's slow down and clarify....
Your exchange email works when you're not at work, but doesn't work when you are there?
Does it work from a laptop on wifi when you're at work?
Sounds like one possibility is the DHCP servers at work are giving the phone a bad DNS config....
Ok, in that case, my GUESS is this.
Your internal network is named the same as your external network name.
In other words, you named the internal network mycompany.com as opposed to mycompany.local. Because of that, the DNS on your server thinks its the authority for that domain. If you look for mail.mycompany.com, it stops at the server and doesnt go outside. But your pointer for mail.mycompany.com resides on the ISP's DNS server.
Thats just a guess, and that would cause that issue on the internal network only.
EDIT: Computers and such inside the network wouldnt suffer the issue because Outlook is using the simple network name like MYSERVER or SERVER as opposed to the FQDN.
Did you make your network?
subliminalurge said:
OK, let's slow down and clarify....
Your exchange email works when you're not at work, but doesn't work when you are there?
Does it work from a laptop on wifi when you're at work?
Sounds like one possibility is the DHCP servers at work are giving the phone a bad DNS config....
Click to expand...
Click to collapse
Yes
Yes
hmm?
Lappie2010 said:
Ok, in that case, my GUESS is this.
Your internal network is named the same as your external network name.
In other words, you named the internal network mycompany.com as opposed to mycompany.local. Because of that, the DNS on your server thinks its the authority for that domain. If you look for mail.mycompany.com, it stops at the server and doesnt go outside. But your pointer for mail.mycompany.com resides on the ISP's DNS server.
Thats just a guess, and that would cause that issue on the internal network only.
Click to expand...
Click to collapse
Sounds perfectly plausible. Definitely the next thing to check.
Does Android let us specify the DNS server while still getting the rest of the IP config from DHCP? I seem to recall trying to set that and not being able to without specifying the full IP configuration (hate that...).
subliminalurge said:
OK, let's slow down and clarify....
Your exchange email works when you're not at work, but doesn't work when you are there?
Does it work from a laptop on wifi when you're at work?
Sounds like one possibility is the DHCP servers at work are giving the phone a bad DNS config....
Click to expand...
Click to collapse
Why could he not connect off another laptop? using the conection off the laptop to go wirelessly to the wifi? I did this with an xbox 360 before. I dont see why i t wouldn't work with a phone
MyDroidHax said:
Why could he not connect off another laptop? using the conection off the laptop to go wirelessly to the wifi? I did this with an xbox 360 before. I dont see why i t wouldn't work with a phone
Click to expand...
Click to collapse
The actual device wasn't really the point of asking that. What I was getting at was whether or not the DHCP server on the work network was handing him a DNS server that would properly resolve the mail servers host name.....
Why could he not connect off another laptop? using the conection off the laptop to go wirelessly to the wifi? I did this with an xbox 360 before. I do
Click to expand...
Click to collapse
The actual device wasn't really the point of asking that. What I was getting at was whether or not the DHCP server on the work network was handing him a DNS server that would properly resolve the mail servers host name.....
Click to expand...
Click to collapse
well it seems it would considering 2 other phone work on his wifi... I'm thinking there is something with the phone its self that would need to be changed
Sent from my HERO200 using the XDA mobile application powered by Tapatalk
subliminalurge said:
Sounds perfectly plausible. Definitely the next thing to check.
Does Android let us specify the DNS server while still getting the rest of the IP config from DHCP? I seem to recall trying to set that and not being able to without specifying the full IP configuration (hate that...).
Click to expand...
Click to collapse
The way to fix this is insert a pointer to the mail server FQDN in DNS on the server. Make an A record in DNS and point it to the IP.
I see this all the time with people that dont know how to make a server, they try www.mycompany.com and it wont work because they made the internal name the same as the external, if they dont host everything.
Anyway, I do believe this is a DNS issue, and it goes beyond the scope of the phone and this forum IMO.
Lappie2010 said:
Ok, in that case, my GUESS is this.
Your internal network is named the same as your external network name.
In other words, you named the internal network mycompany.com as opposed to mycompany.local. Because of that, the DNS on your server thinks its the authority for that domain. If you look for mail.mycompany.com, it stops at the server and doesnt go outside. But your pointer for mail.mycompany.com resides on the ISP's DNS server.
Thats just a guess, and that would cause that issue on the internal network only.
EDIT: Computers and such inside the network wouldnt suffer the issue because Outlook is using the simple network name like MYSERVER or SERVER as opposed to the FQDN.
Did you make your network?
Click to expand...
Click to collapse
Wow that is a great guess, I did not make the network but I do have access to it.
Sounds perfectly plausible. Definitely the next thing to check.
Does Android let us specify the DNS server while still getting the rest of the IP
Click to expand...
Click to collapse
The way to fix this is insert a pointer to the mail server FQDN in DNS on the server. Make an A record in DNS and point it to the IP.
I see this all the time with people that dont know how to make a server, they try www.mycompany.com and it wont work because they made the internal name the same as the external, if they dont host everything.
Click to expand...
Click to collapse
*face palm* he is correct. now I feel like a complete dumbbell ass.
Sent from my HERO200 using the XDA mobile application powered by Tapatalk
If I access the mail server internally it something like server01 and externally it would be mail.mycompany.com <- this is what we've used in the past to set up EAS and it has always worked.
Lappie2010 said:
The way to fix this is insert a pointer to the mail server FQDN in DNS on the server. Make an A record in DNS and point it to the IP.
I see this all the time with people that dont know how to make a server, they try www.mycompany.com and it wont work because they made the internal name the same as the external, if they dont host everything.
Anyway, I do believe this is a DNS issue, and it goes beyond the scope of the phone and this forum IMO.
Click to expand...
Click to collapse
Agreed. It's really, really easy to set up a DNS server that works 99% correctly. Unfortunately, that means that lots of admins never spend the extra 10 minutes taking it from 99% to 100% correctly.
My apologies if my questions seemed odd, but I've learned through many long hard years in IT that it's better to ask end users questions they can answer, and then infer the info you need from that, than to just ask directly for the info and get a blank stare as a response....
Also, the reason for wondering if we could specify the DNS server was in an effort to find a solution *around* the misconfigured DNS, assuming he wouldn't have access to fix it properly... (Of course, that workaround would then depend on the company routers being configured correctly....)
Wait, Im confused...
Is MYDroidHax the IT guy? He said 2 phones worked there...and seems to know more than stated.
Is that what the issue was?
I seem to become confused with all the responses.
LOL.
I've been trying to get my PPTP VPN to work over verizon 3g for the past few weeks, but it never works. It connects, and the data stops being received after a matter of seconds. It works absolutely fine over wifi, just not over 3g. I thought this was verizon's fault, but then I found a google group where I discovered that ALL Android owners trying to use PPTP over their carrier's mobile network are having the EXACT SAME PROBLEM!!
Is there any easy fix to this? I can't believe Google has let this go on for more than a year since people started complaining about it. This is a major flaw and a dealbreaker for enterprise users.
Any suggestions? See below for string about problem involving ALL ANDROID PHONES:
See the string below for more detail:
http://code.google.com/p/android/issues/detail?id=4706
I'm not sure what pptp is, but I got my corporate email to work through the native email app. The emails are pushed, but I get fc when I try to read any messages. It worked for a few weeks before crapping out one day
Sent from my M860 using XDA App
never worked for me either, really annoying after coming from iphone where vpn work perfectly.
Installed OpenVPN then which works like a charm so maybe you should try that. You need to be rooted though afaik.
eXOuT said:
never worked for me either, really annoying after coming from iphone where vpn work perfectly.
Installed OpenVPN then which works like a charm so maybe you should try that. You need to be rooted though afaik.
Click to expand...
Click to collapse
I tried doing OpenVPN, but when I looked up the instructions, they were way beyond my computer programming abilities. Even the person who posted the "simple" instructions in this forum started referring to files I'd never heard of - config files, adb, etc. I REALLY need to get VPN to work on my phone, is there any chance you'd be willing to explain, in layman's terms, how to set it up on Android?
VPN do work on Android...
May be there might be some issues with the configuration, why don't you configure it once again. It will definitely help you out
Well i just have found some useful information for you, first of all that there are number of VPN Providers who are offering Free Android VPN and as well as the query mentioned above that you guys are having problem with your android phone..
so as i suggested above, try to configure again. May be that helps you out...
Go to Bestvpnservice, and find out the setup for Android VPN
Visit: bestvpnservice.com
Stockmoose16 said:
This is a major flaw and a dealbreaker for enterprise users.
Click to expand...
Click to collapse
PPTP is broken and all security-aware enterprises have migrated to more secure solutions ages ago. I don't think it's a priority to get it working, but obviously it should work if it's included by default!
Trying to make a VPN connection from my new Droid Charge to a Microsoft server at work. This works fine on my G1 running CM6. I've tried it on Wifi and 3g with no luck. It tells me "Server negotiation failed. Server may disagree with your encryption option." I have encryption turned on just like I do on the G1. Turning it off doesn't work either (because the server requires it and what kind of vpn is it without encryption?).
Anyone have experience with this working or not?
More info:
I'm running ED1, rooted.
Found this in logcat
E/pppd (16706): MPPE required, but kernel has no support.
This lead me to find that other phones have this issue too. So, I guess the question becomes, does anyone know of a fix for this?
velocityfactor said:
Trying to make a VPN connection from my new Droid Charge to a Microsoft server at work. This works fine on my G1 running CM6. I've tried it on Wifi and 3g with no luck. It tells me "Server negotiation failed. Server may disagree with your encryption option." I have encryption turned on just like I do on the G1. Turning it off doesn't work either (because the server requires it and what kind of vpn is it without encryption?).
Anyone have experience with this working or not?
More info:
I'm running ED1, rooted.
Found this in logcat
E/pppd (16706): MPPE required, but kernel has no support.
This lead me to find that other phones have this issue too. So, I guess the question becomes, does anyone know of a fix for this?
Click to expand...
Click to collapse
Me too. Anybody else? Has there been a resolution for this?
It's a pia to do. I use a company exchange if your trying to do that you have to get with your it department and have them manually set it up. If its not company you will still have to manually set it up. Just google what your trying to set up and there is a how to on almost every type of server. Hope this helps.
Sent from my SCH-I510 using XDA App
I juzt reread your post. Vpn is a company deal. You will have to contact company it guy. You will have to manually put in you server address and a couple of other things.
Sent from my SCH-I510 using XDA App
PPTP Encrypted VPN doesn't work on the Charge, just as it didn't on the Droid X. The issue isn't on any companies IT, it is an issue with the phone. Go to any Verizon store and pick up the Thunderbolt and enter your VPN credentials and it will work. If you do the same on the Charge it will fail.
I havent used a Sense based ROM for months, and when I flashed one over the weekend I noticed the option to enable DLNA Auto-IP. I fully understand what DLNA is, but I am having trouble figuring out what this setting is for. Can anyone explain specifically what it does and when you would need to enable it? I checked around online and there seems to be some confusion, so I am hoping someone here knows!
i assume it automatically gives your phone an IP address when it connects to a network or device that supports DLNA.
sromer said:
i assume it automatically gives your phone an IP address when it connects to a network or device that supports DLNA.
Click to expand...
Click to collapse
I dont think so, that is the purpose of DHCP. Unless of course this setting is used to enable to phone itself to act as a DHCP server....
Maybe this will help:
http://osdir.com/ml/AndroidDevelopers/2009-05/msg02775.html
The Radius Kid said:
Maybe this will help:
http://osdir.com/ml/AndroidDevelopers/2009-05/msg02775.html
Click to expand...
Click to collapse
Thanks, I actually found that link yesterday as well. However its a bit unclear as to what specific function auto-IP has.
webmaster said:
Thanks, I actually found that link yesterday as well. However its a bit unclear as to what specific function auto-IP has.
Click to expand...
Click to collapse
Okay,maybe this helps?:
http://support.microsoft.com/kb/220874
The Radius Kid said:
Okay,maybe this helps?:
http://support.microsoft.com/kb/220874
Click to expand...
Click to collapse
So are you saying enabling auto-IP gives your phone a 169.x.x.x IP? If so, what is the point of that? Links are great, however if you happen to know then please explain.
webmaster said:
So are you saying enabling auto-IP gives your phone a 169.x.x.x IP? If so, what is the point of that? Links are great, however if you happen to know then please explain.
Click to expand...
Click to collapse
Best I can figure [from the first link]
"Due to the DLNA specification, we have to support auto-IP when
there is no DHCP server.
"dhcpcd" is used by android and it supports auto-IP, but there are 2
designs
inside framework make auto-IP not available.
1. wireless manager timeout is the same as default DHCP discover
timeout.(30s)
2. dhcpcd will set failed property when get auto-IP"
Reading the MicroSoft blurb leads me to believe they need the auto function when there's no DHCP available.
Kinda' sounds like what I read in the posts above.
Ok, perhaps I am not as familiar as I should be with the 169.x.x.x IP range then. If a device isnt assigned a local IP then I dont think it can communicate with other devices on the network. As such, I am still not seeing the point of the auto-IP setting.
I am surprised that I can't find out what "DLNA auto-IP" does through googling. I want to know the details of what it means. I just got an HTC One phone on AT&T and my home wifi was cutting out (even though it said full signal), until I unchecked DLNA auto-IP. All my other devices including my wife's new iphone work perfect at home, but couldn't get my phone to work until I luckily tried checking this option in the advanced wifi settings. Anybody know exactly what is happening?
Hi everybody,
I have a little problem with Tellme when I'm on cellular network. I cannot dictate messages anymore when I'm not under wifi.
I can surf the web without problems and even apps from marketplace are working flawlessly, only that function is not working.
Is it possible that my carrier is blocking the port where the requests are redirected?
Thanks for any help
Alex
P.S.: my cellphone is a Lumia 710 and my carrier is Vodafone IT
Interesting. I have kinda the opposite here. Under my work WiFi I cannot connect. I run the network and I can't see where the firewall is blocking it so I would also like to know what port uses.
on Nokia don't you have a network connection setup tool? Check Nokia in the marketplace and see if it fixes it.
Sent from my PI39100 using XDA Windows Phone 7 App
Thanks for your reply!
I already tried with Nokia app, but nothing changed...
I'm meeting the same issue....happened since Mango. http://forum.xda-developers.com/showthread.php?p=21800758#post21800758
Works fine on wifi though. Troubleshooted with LG (phone) and StarHub (carrier), but no joy to date.
Do you know if your carrier is blocking some kind of traffic (for example voip)? Maybe the problem is related to this... Maybe the Tellme service relies on a port our respective carriers are blocking because they are usually used by some service they block for convenience (like the one Skype uses for voice)...
Today, for some reason, everything restarted to work again, apparently without intervention... I'm going to mantain it tested over the next days to see if something changes...
Thanks to all for the moment!
alexvallese said:
Today, for some reason, everything restarted to work again, apparently without intervention... I'm going to mantain it tested over the next days to see if something changes...
Thanks to all for the moment!
Click to expand...
Click to collapse
It seems I have found the real solution: the culprit is Network Configuration app from Nokia, but I also think that all network configuration apps are creating the same problem.
I saw with an app that I had 2 connections configured and obiviously the one that has priority is the one written nobody knows where by the app, instead of using the right one I manually configured.
So I started the app again and I used a wrong carrier. The wrong connection has changed, but this time is disconnected so now I am sure the one used is the one configured by me.
Now everything seems to work for real, I'm obviously going to mantain it monitored. Hope this is going to be of any help!
Bye
Alex