Database Info

Verizon Knowingly activated my phone with a custom ROM

So my HTC VZ6900 (Vogue) was acting up two days ago and I could tell it was a software issue and has not done any real research on the device till yesterday! Here is my story...
HTC started acting up while at school on Monday and was not doing great. I tried a soft reset but nothing worked... Booo. I tried removing the battery and waiting a few minutes and it took an entire 90 minutes + to get past the WM 6.0 screen! Once it got to the today screen the touch feature was none responsive so I could not really access anything. Soft keys worked. Couldn't get anything and the phone would not connect to the network.
Tuesday morning I took it to the Verizon store before I went to work. I had brought my old phone because I was not sure what was wrong. I personally thought it was a software problem, and figured that if that was the case Verizon would hard reset the phone or at least give me a replacement. Wrong. The clown at the desk took my phone and word for word quotes here: "Ah, yeah this thing is dead you’re going to have to get a new phone. Oh! Wait you have insurance you can pay $50 and they will give you a replacement."
I am a studying to get a PHD in electrical engineering and my gut told me this was not the case... So I said no thank you to the insurance and ask him to switch my phone to my old phone that being my old envy which still works perfect. When I went to leave they tried to take my HTC touch to which I protested and they complied. To work I go...
Well it was a quiet day so I had lots of free time and decided to Google VZ6900 problems, after about 10 minutes of searching I came across XDA-Developers! Did a little searching and saw that some people had similar problems. Figured out how to hard reset my phone (This was not a problem all of my contacts were saved to windows live!). Phone resets and it’s like brand new. I had seen these ideas of Custom ROM's and decided to do a little reading. After about 20 minutes I decided that it would not be hard to upgrade my ROM, loaded coke loader and followed the Verizon directions, 20 minutes later BAM running WM6.5 custom ROM. Hm I began to wonder, will Verizon be so nice as to activate this for me? I know they love to lock everything down so that they will get paid. I walk back to the store at 430 and proceed to wait 25 minutes to talk to a different person. I was explaining that their Tech earlier had told me the phone was broken beyond repair and that in fact he had just been lazy and refused to even attempt to fix the phone. They did not like this one bit. They told me I would have reset to the original Verizon settings. Though what he intended was that I needed to run the Verizon ROM with its own customization. So I asked the guy if he could get the other Tech who had helped me earlier to come into the conversation and he was somewhat upset at this time, but complied.
"Hey your back, oh wow this is the new Windows Mobile Cool!"
"Yeah I spent the better part of the day fixing my phone, now switch my phone back"
"Um... I do not know if I am supposed to do that. Um."
"Remember this morning when you told me to file an insurance claim for a broken phone?"
"Yeah, don’t have to do that anymore but I cannot activate an unlocked phone"
"Yes but telling me to file an insurance claim for a broken phone when it was not actually broken is insurance fraud"
"Oh... well we are not supposed to do this but I'll make an exception"
Two minutes later that had it all up and running and I was out the door without any problems.
Thanks to everyone who has contributed to the information I used, it saved me a great deal of time!

Finally, my Captivate is being repaired and I get it back!

STORY TIME!
So I am happy to say I finally got my phone fixed (hopefully) by Samsung's warranty and will be getting it back in a few days.
I bought my Captivate the day it came out and used it all the time. I started rooting it, removing bloatware, etc. A freak of nature occurred, my house had a power surge of some kind, and my computer started frying everything in the usb ports. At the time I didn't know this so I plugged in my phone to do some file transfers to have it not get recognized by the PC.
I tried my phone on about 4 pc's, school computers, laptops, fresh installs, nothing worked. Since I had several flash drives die, I put 2 and 2 together and came to the conclusion my phone had something fried internally.
I went to the AT&T store for some help. I walk in, proceed to tell an employee my phone won't recognize on any computer. He grabs the phone out of my hand and then goes through the menus turning on/off Ask on Connection and USB debugging like I'm so 60 year old lady that had never owned a smart phone. He wouldn't listen to me so then he has me call Samsung straight from the AT&T store, who of course, can't help me since I'm not at a computer so they can run me through their standard troubleshooting guides.
I then register my phone on Samsung and proceed to try with the live chat. BIG MISTAKE.
The first rep had me go through all the standard steps of turning off usb debugging, plug the phone in, download the drivers, etc. He then tells me, "ok well you need to restart your computer for the drivers to take effect, if you still have troubles then feel free to chat with us again."
I opened a new chat immediately and started off nearly yelling at the next "expert" that I just went through all these steps and the phone won't recognize so please don't run me through them again. Don't know why I expected them to listen, he then says he will bring up a link for the recent drivers for the phone. He goes away and never comes back.
I then say screw it, call Samsung, and luckly get a super nice lady. I tell her I went through the chat and have tried every possible fix for getting my phone to recognize on a pc. She concludes that it must be hardware related so she sets me up with my free UPS shipping label and RMA number and I had it in the mail the next day.
They just shipped it out today so I should be getting it back early/mid next week.
I have been completely unable to root/hack/mod/install roms since about September and boy do I miss it. I've had to go back to using my old iPhone while it was out for repair and I just do not like it. I hate having to go through 2-3 menus just to turn on wifi, I hate not having Swype, and I hate getting 3-4 notifications but I can only open the most recent instead of the one I want. The only thing I can say I miss about the iPhone are the games, but then again, I liked playing NES games on my Captivate.
I'm really hoping this fixes my battery issues as well. I would take my phone to work fully charged. After 3-4 hours of standard web use, light texting, and maybe a short youtube video, my battery will be under 15%.
====
Here is a list of what they did while my phone was being repaired. Not even sure what some of it is.
12/28/2010 //RSI_TECH6 // REPLACED TIB AND BATTERY CONN.
Original Problem // Technical Inquiry // Downloadable Content // Cannot Download/Use Conte // Problem Found //BAD BGA COMPONENT // WARRANTY, REPLACE PART // Solution // Replaced PBA // Replaced Component // Passed All Functional Testing
12/30/2010 //RSI_TECH15 // F72-REPLACED PBA (TIB ALREADY DONE ON NEW PBA), SENT TO SW---LSC---
12/31/2010 //RSI_TECH18 // PASSED FINAL QC

the same thing happens to me last week.
and in my country,if you flash the phone,you can't get their warranty anymore

realsjn said:
the same thing happens to me last week.
and in my country,if you flash the phone,you can't get their warranty anymore
Click to expand...
Click to collapse
In most countries and just about all manufacturers will void warranty if the product is tampered with, and that includes flashing rom's. The key is to not to tell them you flashed rom's on the phone. The OP simply told AT&T that the phone can't be connected to PC's via USB. As long as the reps and techs can't tell the rom has been flashed, you shouldn't have any problem getting your phone repaired. However, now that you have told them or if they figured out you have flashed your phone, then it might go in to their database and void the warranty for that device indefinitely.

[Q] Nexus S goes into some sort of fault state

My two months old Nexus S started to behave in a way that renders it pretty much useless - Freezing / Locked U
Freeze/Delay Between Menu and basically the phone is dead.
Very often when the screen is off, pressing power button powers up the screen with the screen lock, but the phone is not responsive so the screen just goes off again as it is impossible to slide to unlock it.
On top of that, leaving the phone with the screen off for a half an hour or so brings up some sort of warning sign and a small android (can see the screen shot here: http://yfrog.com/h3apmgqj) and the phone is effectively dead. The only thing to do in any of the two cases is remove and reinsert the battery, but that is no solution to anything. All this is while the battery is fully charged.
Did anyone experienced this before? resetting phone does not help.
Here is more info on this topic: http://www.google.com/support/forum/p/Google+Mobile/label?lid=4e31a500f89fe575&hl=en

Are you using a custom recovery/ROM? That icon you posted isn't the stock image

Hi, no I do not - the image is actually from different phone but it looks exactly as it did on my Nexus S (little green guy with an exclamation mark). I never rooted my phone or done any custom mods to its system.
I actually sent it to Samsung and they are claiming that they found no problem, so they re-flushed the phone and are sending it back. I am seriously angry at samsung. It is arriving on the 11th so I'll let you know if that helped but I doubt it.
I believe this might be a faulty memory because I often received notification that the internal storage was unavailable or something of that nature as well, right before the problem would occur. Are the any tests I could perform for memory / storage?

just try to flash it back to stock
then do wipe data and wipe cache
see if that gets it back on its feet

Hey,
thank you, I thank that means I would have to root it first ehhh
Samsung told me they've done just that (flashed phone) so I am seriously hoping that my phone will work when it arrives on the 11th.
thanks!

Samsung supposedly is looking into this problem, please see link below:
http://www.google.com/support/forum...ad?fid=44db6d8e31129d4c00049e3b2a6db4d1&hl=en

Update:
I just received my phone from Samsung repair and of course, the phone is NOT fixed. On the side note, they also sent back my note that explains the problem meaning it was ignored completely.
I will be contacting @SamsungServic and calling but at this point I am not sure that they can fix the phone other then replace it.
Also,
I've spoken to Samsung and chat online and - yes they nice and throw back lots of promises and niceness back but they are NOT doing anything about it, for now at least.

I copy and paste the best answer on the google support topic to here:
I've been keeping a notebook to document my debugging of this problem. No app in particular is responsible, in my opinion. I have observed the phone lock up after a Factory Data Reset + USB wipe, and with no accounts configured. In fact, I have had it freeze after following this procedure:
1. Factory Data Reset + USB erase from Settings menu
2. Phone reboots.
3. Go through initial setup screens, skip account setup.
4. Power down phone.
5. Remove battery.
6. Remove SIM card.
7. Replace battery.
8. Power up phone.
9. Let phone sit for 15 minutes or more.
10. Phone freezes.
This is about as close to bare bones as I can get with this device.
I have also documented at least four freeze modes:
1. Phone is completely dark (both display and buttons). No combination of power button or other buttons can bring phone back. Battery removal required.
2. Phone display is dark, but the four "hard key" buttons are illuminated. No combination of power button or other buttons can bring phone back. Battery removal required.
3. Phone displays only a green android by a warning exclamation sign. Holding power button down, then volume up, then release volume up, will bring up the Android system recovery screen, from which phone can be rebooted.
4. Phone is frozen at the unlock screen. Sometimes this freeze occurs while swiping the unlock icon. No combination of power button or other buttons can bring phone back. Battery removal required.
I have observed the phone going from normal standby state (display and buttons dark) to state 2, and at other times to state 3, while it was sitting on my desk by the keyboard.
I'm just about ready to send it to Samsung. I just wanted to verify that the problem would be reproducible after a factory reset and without the SIM card.
I think it may be a hardware problem. It's also possible that part of the Android kernel or some device driver on my device has become corrupt. Unfortunately I can't reset the OS.
Click to expand...
Click to collapse
I did a factory reset from the stock recovery, too. Doesn't help either.
My phone arrived on Friday Samsung mobile repair in Texas. And like they did to ohter Nexus S devices from other users they will do the following to mine:
Reflashing the phone -> doing some functional tests ...
... and this is the crazy thing about it. The error we have is just appearing when the phone is in standby and because of this the phone passes the functional tests Samsung is doing at the end of the service. Phone goes back to user. A defective phone.
Some guy managed to keep the phone alive by setting the display turning off after 30mins. He is charging it twice a day
I got a reply from @SamsungSupport on twitter:
Thank you Fabian for again reaching out to us. We are aware of this issue as some of us have your same phone.
An evaluation is already being conducted to determine the fix. We don't have a timeframe of the resolution.
But understand it will be pushed to phones. We will advise once we have a timeframe.
Click to expand...
Click to collapse
The support team is friendly and to me it feels like they try to do anything they could.
Funny: One guy got a replacement device. But then no one other. Just reflash...
I think they will do something but on the other hand I'm worried that they will do nothing. But time will tell....
Maybe it would help us if Google will be aware of the problem, too. Ok maybe they allready know it, but I don't know that.
So if some of you here do have some connections... please do us a favor and forward this topic or the link to the google support topic. Feel free to forward this topic to any website you think it would write a news about it. Maybe Google will throw a eye on it. My phone is 8 weeks old and yeah this so anoying. And of course all my friends who are iHippster are trolling me like hell.
It don't want to flame or blame Samsung\Google for this.But our phones are in warranty. The error hits only a few devices and so they should replace it. My 50cent about it... this is not a Google expierence they talked about...

I also had the same problem and sent my phone into Samsung. They only re flashed it, which didn't fix the problem. I immediately called Samsung to inform them that the issue was not fixed and they just told me to send it back for "double checking." Do you think it is better to send it back in or just wait for fix to emerge?

I will be sending it back and demand replacing the phone, also making sure they just don't re-flash again. I guess anything but re-flashing could work.
Remember that I've mailed my phone with one page letter explaining the problem. Their response was flashing the phone and sending it back - with my letter.
Here is note from the support team:
----------------------------------------
Original Problem:
Technical Inquiry
Phone Freezing / Locked U
Freeze/Delay Between Menu
Problem found:
NO TROUBLE FOUND
SW,PRL,OTSL RESET
Solution:
Passed All Functional Testing
--------------------------------------
@Samsungservice did not even acknowledge it officially that this is a problem.

Yeah i wrote a letter too explaining the issue and how to recreate it (the first time). They told me that it passed their quality assurance inspection after re-flashing it, which must be very poor because my phone shut off again 15 minutes after receiving it. Just dropped it back off at UPS today. Can they replace the phone because of this issue? I know one person had success, but it doesn't seem anyone else has.

Nexus S faulty
Samsung may not be able to reproduce it after reflashing; as this issue does not seem to occur when connected to a PC/computer via USB. Their automated testing could be over USB.
Looks like more and more people are facing this issue as the day goes by.
Search for "Nexus S fault state" on google and you'll find the google support forum thread discussing it

Guys,
Did anyone have tried to flash a custom rom to see if this will solve the problem ?
cheers !

No, but this problem is not ROM related.

discr said:
Samsung may not be able to reproduce it after reflashing; as this issue does not seem to occur when connected to a PC/computer via USB. Their automated testing could be over USB.
Looks like more and more people are facing this issue as the day goes by.
Search for "Nexus S fault state" on google and you'll find the google support forum thread discussing it
Click to expand...
Click to collapse
I figured that was why they couldn't recreate the shutdown. Made sure they knew that it has to be unplugged. Mine always shuts off within 10-15 minutes if untouched.

I have same problem.Only remove battery helps. I have been having nexus s for 2 and half months and this problem just came last week. I don't know how to solve it. I tried reflash firmware but didn't help.

welcome to the club. you have to send it to USA to get it serviced (make a extreme detailed problem description and make sure the support worker writes it down 1:1 into their ticket system). they provide a 2day ups shippment label, BUT only to locations in USA.
I can recommend FedEx. They helped me a lot with this duty stuff for shipping to USA. That's not so easy . I paid €50 to get it shipped to a friend of mine in USA.
You have to send only the foreparts of the device. No battery and back panel, no charger and so on. But they will give you all informations at the end of the service request.
or: wait for a hotfix. which maybe never will come.

Update:
I just mailed my phone again... they told me they do not replace phones (not sure what that means yet). The Rep was arguing that if I want the phone replaced then I need to talk to T-Mobile - it does not make any sense.
Anyway, I explained the problem as much as I could and did not mail any notes this time as they obviously do not care for it. But I made sure he included every detail in his notes.
I am very skeptical but still hoping....
Also,
About the part when the phone does not freeze when plugged in or charging. I had my Nexus S charging overnight and it was frozen in the morning.

Update:
Also, I've contacted @SamsungServic via Twitter and asked if their team recognized it as a problem, but I've got no response.
On the other hand if you report the problem to them, they will respond that they will look into it - which means nothing, but if enough people asks the same question them they will have to.
-thanks

I've got some sort of responce via Twitter from @SamsungService, here is what they wrote back:
@SamsungService
Thank you for reaching out to us. We are aware of this issue as some of us have your same phone. An evaluation is already being conducted to determine the fix. We don't have a time frame of the resolution, but understand it will be pushed to phones. We will advise once we have a time frame. Thank you. ^Mary
@Keinam
Does this mean we should stop sending our phones back for repair and just wait for your OTA update? If it happens?
@SamsungService
Many issues can be resolved with warranty service. Regarding the issue you've referred to,It is my understanding that a fix if being worked on which would be sent out OTA. ^Mary

WTF is wrong with this phone?

Hey guys.. So I've had my inspire for about 2 or 3 months now, and this thing is driving me apeshhh. Here is why...
For a few weeks now, the phone would randomly restart in the middle of doing something, always random. Sometimes while writing a msg in the stock facebook app. Sometimes when browsing market, sometimes when browsing using the web browser. Today I wanted to download Astro to see if the music I put on the phone went to external or internal SD. As soon as the download finished, the phone restarted. After it booted back up I looked through apps, and it never installed. I went back to market and searched it, pulled it up, and it shows installing.... let it sit for 5 minutes... nothing. Restarted, same thing. Pulled the battery... same thing... I can't cancel it, or try again. It will now no longer install anything else.
I figured maybe it needs to download something that it just doesn't have the network speed to use, and trying turning on wifi. IT WONT EVEN TURN ON. Under the settings menu to turn it on, it says error. When i tap on it, the error msg just goes off then comes back right away.
Anybody else experience this? I really wish SOMEBODY would come out with a decent f**king phone on the AT&T network.... I guess I can now add HTC to the list of people that can't build a decent phone. Just below Samsung... (What a POS line of phones they have released).
Anyway, phone is stock, not rooted, nothing turned off, completely stock.
How does the warrenty work now? I bought the phone outright, cash, $500... for this....
Thanks for any help.

Could be your phone mate. I've had this phone maybe about three months and haven't experienced those issues. Just might be a lemon you have. Where did you purchase the phone?
Sent from my Inspire 4G using XDA Premium App

I bought the phone at an authorized AT&T retailer store. The kind you find in common shopping strips.

Try to see if they will give you a replacement
Sent from my Inspire 4G using XDA Premium App

GTIVRon said:
Hey guys.. So I've had my inspire for about 2 or 3 months now, and this thing is driving me apeshhh. Here is why...
For a few weeks now, the phone would randomly restart in the middle of doing something, always random. Sometimes while writing a msg in the stock facebook app. Sometimes when browsing market, sometimes when browsing using the web browser. Today I wanted to download Astro to see if the music I put on the phone went to external or internal SD. As soon as the download finished, the phone restarted. After it booted back up I looked through apps, and it never installed. I went back to market and searched it, pulled it up, and it shows installing.... let it sit for 5 minutes... nothing. Restarted, same thing. Pulled the battery... same thing... I can't cancel it, or try again. It will now no longer install anything else.
I figured maybe it needs to download something that it just doesn't have the network speed to use, and trying turning on wifi. IT WONT EVEN TURN ON. Under the settings menu to turn it on, it says error. When i tap on it, the error msg just goes off then comes back right away.
Anybody else experience this? I really wish SOMEBODY would come out with a decent f**king phone on the AT&T network.... I guess I can now add HTC to the list of people that can't build a decent phone. Just below Samsung... (What a POS line of phones they have released).
Anyway, phone is stock, not rooted, nothing turned off, completely stock.
How does the warrenty work now? I bought the phone outright, cash, $500... for this....
Thanks for any help.
Click to expand...
Click to collapse
Back up your stuff and factory reset. If that doesn't work then either Root it and try a different ROM or get a replacement phone.

You might want to look at the thread in here about random shutdowns. It looks like the batteries on these phones can be the culprit. My phone randomly shutdown, sometimes restarted. I thought it was a ROM I had loaded at first. The problem got progressively worse no matter what ROM I used. It would do it maybe once a day & then within less than 3 weeks I have to keep it plugged in all the time. It happened when I opened a power-intensive app like navigation or a game. The battery is covered under warranty.

This issue seems to be rather uncommon, but it does exist.
Nothing compared to what Captivate owners went through.
Lemons do happen, but as suggested, I'd try another battery first. If that doesn't solve the problem, there shouldn't be any issue with getting a warranty replacement.
And that warranty replacement will, with near certainty, be a good one. Again, unlike the Captivate.

I've had mine for about 3 months with none of these issues. HTC phones for me have been great. Even their customer service and support if their products. And I have had Samsung,motorolla, and LG none at the same level of build quality. If you continue having problems get in touch with the HTC support they will help if not let u know if you can get a replacement.
Sent from my Inspire 4g running ClearDroid 1.1.2

I am a former captivate owner. That phone was so bad that it destroyed it's own internal memory. Every app continously force close, every process, upon startup one day. Restored a backup, got nothing, reflashed, got nothing, mounted it and formated it then ran a memory checking utility on my computer with it, and it showed like 46% of the sectors being bad, after then 2nd test somewhere in the high 50s. I promtly punched in the screen and folded the phone in half, and tore it into 2 pieces... So i think that may be why I'm relatively patient with this phone.. (that was also my 3rd captivate replacement). (Debating using a picture of the phone as-is in a DIY to fixing captivates and post it in that forum... get all your frustration out and buy a new phone.. ha ha.)
I will call HTC and see talk to a rep, maybe they know more about the problem and will be able to determine whether the phone or the battery is at fault.
Also, factory reset did not fix the wifi problem. Instead of immediately going back to error under it's status, and spent about 10 seconds trying to connect, then came up with error. This leads me to believe it's hardware related.
I will most likely push for a replacement phone then. I do have a concern with that though... My phone has never gotten wet, and only has a small indication of falling out of my pocket while sitting in a stadium chair (maybe a 12 inch drop onto concrete). Will this void my warrenty? The scar left behind is hardly noticeable, but if they looked for it, it will be seen. Another thing is, when I pull my battery cover off, there are 2 screws along the side, one is covered by a sticker that reads VOID, black sticker with white text. Is that some kind of indicator of water damage? I'm more familiar with white stickers turning red or pink from water damage... and as said, this phones never been wet.
Thanks again for the help.

At&t is usually good about replacing defective phones and will be faster than dealing with htc. You obviously have experience with at&t warranty having owned a captivate.

GTIVRon said:
I am a former captivate owner. That phone was so bad that it destroyed it's own internal memory. Every app continously force close, every process, upon startup one day. Restored a backup, got nothing, reflashed, got nothing, mounted it and formated it then ran a memory checking utility on my computer with it, and it showed like 46% of the sectors being bad, after then 2nd test somewhere in the high 50s. I promtly punched in the screen and folded the phone in half, and tore it into 2 pieces... So i think that may be why I'm relatively patient with this phone.. (that was also my 3rd captivate replacement). (Debating using a picture of the phone as-is in a DIY to fixing captivates and post it in that forum... get all your frustration out and buy a new phone.. ha ha.)
I will call HTC and see talk to a rep, maybe they know more about the problem and will be able to determine whether the phone or the battery is at fault.
Also, factory reset did not fix the wifi problem. Instead of immediately going back to error under it's status, and spent about 10 seconds trying to connect, then came up with error. This leads me to believe it's hardware related.
I will most likely push for a replacement phone then. I do have a concern with that though... My phone has never gotten wet, and only has a small indication of falling out of my pocket while sitting in a stadium chair (maybe a 12 inch drop onto concrete). Will this void my warrenty? The scar left behind is hardly noticeable, but if they looked for it, it will be seen. Another thing is, when I pull my battery cover off, there are 2 screws along the side, one is covered by a sticker that reads VOID, black sticker with white text. Is that some kind of indicator of water damage? I'm more familiar with white stickers turning red or pink from water damage... and as said, this phones never been wet.
Thanks again for the help.
Click to expand...
Click to collapse
Those stickers are intact right? As long as their intact and not "punched in," which would indicate a screwdriver has penetrated in order to get the phone open, you should be good, as far as that's concerned.

Uhh well bad luck for you... I dont think this is a common problem...
Im guessing the iphone is on top of your list xD
Sent from my Inspire 4G using XDA Premium App

[Q] Bricked S2 GTi900 help

Ok, I know lots of people brick their phones, and like in my case hard-bricked as well. But everycase is unique but I'd really appreciate if you guys could look over what I did and see if my plan of action is the right thing to do.
So, basically I came across ICS on youtube by chance and it looked to be really cool for my S2. I have no experience with romming and such and I'd only ever heard of it. Then after about only 3 hours of research I set to work to romming it. The instructions said I had to get a clockwork mod to flash the drive to get ICS. I think I messed this up as I'm not entirely sure I unzipped the folder properly to get the .tar. on pda.
So, my phone would turn on but only get to the samsung logo with the warning sign. By this time I was fed up and worried and such and decided it was too much effort and just wanted my phone back. So I set out to put the original firmware back on. I downloaded the stuff and put the in their respective slots, pit,pda and mobile I think. I pushed start and it was if odin had frozen (no progress bar either), I couldn't click anything and the log script in the corner showed nothing.
I was quite annoyed and closed odin and unplugged my phone,put it back in download and such to try again. This time the same thing happened and I unplugged the phone first, Big mistake! My phone went completely black and effectively hard bricked.
Okay that's what happened. I just want advice to see if what I'm going to do is right.
1- Imma try to go through the simple workarounds to try to get my phone back into download mode.
2- This will probably fail, so I will purchase a USB jig from amazon, this will give me 3 potential results
one. My phone will get back into download mode and there will be no warning sign under the samsung logo and custom counter at 0.
two. My phone will get back into download mode but there is still the warning sign and the custom counter is at 0
three. Nothing will happen or my counter will be at one
3- okay so if scenario one happens I will send my phone to samsung and they should repair as they have already told me through e-mail they believe it to be a motherboard problem
scenario two, I will send my phone to vodafone,as I've learnt from the forums their techies should not care as much about that kind of thing.
scenario three, I will send my phone to mobile tech videos in Texas from the UK as everyone seems to trust them and they look pretty legit.
Okay, so that's basically my plan of action. All I want is for you guys is to just go "yeah, good idea thats probably right" or show me what I've misjudged or if you are aware of another option for me.
Thanks,
Adam

Bump, please I know some of you guys can help me out