HTC Sensation Cant Make Or Receive Calls - HTC Sensation

My friend has a HTC Sensation. He cant make or receive calls anymore. He is on Android 2.3.4 and is on Virgin Network UK. He can use Virgin mobile data but whenever he calls the phone it says "Dialling" then "Ended".
I thought of flashing a new firmware on the phone. But will that help?
Please help?

I like to start with the really basic stuff. Has he made sure he's not on airplane mode?
It's the easiest problem to fix so it's the best place to start.

@skipjacks i was about to say that and you beat me to it, i not sure why but i notice alot of people have that problem and it is as simple as that but if he can use data then it is not in airplane mode, for my phone when it is in airplane mode nothing works, maybe do a phone reset... and see what happens

Skipjacks said:
I like to start with the really basic stuff. Has he made sure he's not on airplane mode?
It's the easiest problem to fix so it's the best place to start.
Click to expand...
Click to collapse
Nope Ive already checked that before doing anything!

Are the APN settings correct for your carrier?
Sent from my MIUI.us Sensation 4G using XDA App

I bet its the apns. Google "virgin mobile uk" apn settings. Make sure what u find matches whats saved on the phone. If not its very easy to edit the apns
Sent from my MIUI.us Sensation 4G using XDA App

vabeachfc3s said:
Are the APN settings correct for your carrier?
Sent from my MIUI.us Sensation 4G using XDA App
Click to expand...
Click to collapse
apn settings are for 3G access...GSM calls work via the sim card

Derp im dumb.
Sent from my MIUI.us Sensation 4G using XDA App

Related

Wifi-Calling on Infuse

Did anyone try the Wifi-Calling app on Infuse ?. Its a popular app on T-mobile, i saw it on the vibrant & works great. I extracted it from the vibrant and installed it on Infuse. It didn't work. It force closes. May be our Infuse kernal wudn't support it.Btw- i am on Infused 2.3.3.
Any help/thoughts ?
Sent from my SAMSUNG-SGH-I997 using XDA App
Obviously, there's a simple reason.
It's a T-Mobile app ONLY. You need T-Mobile service for it to work, because it connects to their servers with your subscriber info.
tl;dr, It won't work without T-Mobile service.
Wifi calling
so if i unlock it i can use it?
You would need a TMo voice account to use this. Better option is to use SIP with many of the free clients on Android to make wifi calls. GB even has internet calling built in.
Sent from my SGH-I997 using xda premium
I tried with my friends T-Mobile SIM on infuse (my ph is unlocked). So my infuse is on T-Mobile service. I cud make regular calls and data too works fine, but still Wifi-calling app just force closes :-(.
Sent from my SAMSUNG-SGH-I997 using XDA App
Greatminds said:
I tried with my friends T-Mobile SIM on infuse (my ph is unlocked). So my infuse is on T-Mobile service. I cud make regular calls and data too works fine, but still Wifi-calling app just force closes :-(.
Sent from my SAMSUNG-SGH-I997 using XDA App
Click to expand...
Click to collapse
Try GrooVeIP . I use ot to make wifi calls all the time
Sent from my SAMSUNG-SGH-I997 using Tapatalk
officiality
I think calling on the network is better because its official
B3tray3d said:
I think calling on the network is better because its official
Click to expand...
Click to collapse
What? My wifi at home is as 'official' as any other network.
I got it to work on the Darky-ROMs. No point in making a new thread so here it is
DarkyRom_T-Mobile_Fix
If you need me to get it working on any other ROM, do let me know.
I know there is a mod in the other section of the Infuse form to get this to work. It is to much for me to understand but maby it will help you.
bigfau said:
Try GrooVeIP . I use ot to make wifi calls all the time
Sent from my SAMSUNG-SGH-I997 using Tapatalk
Click to expand...
Click to collapse
i had issues with GrooVeIP and ATT, it caused weird echos on several roms on my phone, even if i used ATT to make call, it caused the phone to be unusable, i have it on my old nexus one with no sim card, no issues, anybody else see this?
Check this out.
http://forum.xda-developers.com/showthread.php?t=1455264

[Q] mobile network

I'm using unlocked inspire 4g on tmobile
I cannot use internet when there is no wifi
I turned mobile network when wifi unavailble
But still doesn't work
Device could find tmobile and edge signal
But internet doesn't work when there is no wifi
maeng said:
I'm using unlocked inspire 4g on tmobile
I cannot use internet when there is no wifi
I turned mobile network when wifi unavailble
But still doesn't work
Device could find tmobile and edge signal
But internet doesn't work when there is no wifi
Click to expand...
Click to collapse
I don't think your phone is fully unlock. You should search in the inspire 4g threat
Sent from my HTC Sensation XE with Beats Audio using xda premium
You need to check your apn settings
marsdta said:
You need to check your apn settings
Click to expand...
Click to collapse
I checked
There are no apn
What am I suppose to do?
maeng said:
I checked
There are no apn
What am I suppose to do?
Click to expand...
Click to collapse
Find some ...
Sent from my SGH-I777 using XDA App
OP, did you really need to make 2 threads about this?
Google, APN settings T-Mobile or better yet since google is probably going to take you to an XDA thread, search within xda.
Nick281051 said:
Find some ...
Sent from my SGH-I777 using XDA App
Click to expand...
Click to collapse
This made me laugh out loud. Like people staring out loud..
But yes, GOOGLE T-Mobile APN settings
Only make one thread about a given question. If you are having trouble with tthis maybe you should rethink any Modding you plan on doing

No cellular data

Ok, after asking on various Rom threads to no avail I'm making a topic about it seeing as I'm not alone on this one...
I seem to have lost all cellular data. When I turn on mobile data I keep getting ' connection failed due to incorrect apn settings'
I have flashed different roms, re flashed current viper Rom, factory reset, full wiped, reset apn to default settings, even got a new sim from my service provider. My apn settings are correct, as have been confirmed by my service provider, I've updated radio and firmware...and still no mobile data.
Does anyone have the faintest idea what's going on?
Thanks guys.
Sent from my HTC Sensation Z710e using xda premium
albiGib said:
Ok, after asking on various Rom threads to no avail I'm making a topic about it seeing as I'm not alone on this one...
I seem to have lost all cellular data. When I turn on mobile data I keep getting ' connection failed due to incorrect apn settings'
I have flashed different roms, re flashed current viper Rom, factory reset, full wiped, reset apn to default settings, even got a new sim from my service provider. My apn settings are correct, as have been confirmed by my service provider, I've updated radio and firmware...and still no mobile data.
Does anyone have the faintest idea what's going on?
Thanks guys.
Sent from my HTC Sensation Z710e using xda premium
Click to expand...
Click to collapse
Hi,
Have you tried deleting ALL your APN settings,rebooting,then,re-installing them?
Just tried your suggestion malybru, unfortunately it hasn't made any difference
Sent from my HTC Sensation Z710e using xda premium
I'm running viper too and when I upgraded to recommended radio this happened to me. I lost all data connection ! To restore my data I used one of the five(I believe it's 5) generic ics radio and matching ril. I got lucky first one I tried worked for me! I'm not exactly sure of your situation but it sounds very similar to what happened to me... You might want to try the generic ics radio with matching ril.it restored my data right away. You will have to do some searching to find it. But it's there. This just happened to me last week. I really hope this helps you! It worked for me... Best of luck.
Sent from my HTC Sensation 4G using xda premium
Realsis, I have flashed all the available radio and ril combinations and still no luck. I have full signal and can make and receive calls no problem, sms too, just no data :what:
Sent from my HTC Sensation Z710e using xda premium
albiGib said:
Realsis, I have flashed all the available radio and ril combinations and still no luck. I have full signal and can make and receive calls no problem, sms too, just no data :what:
Sent from my HTC Sensation Z710e using xda premium
Click to expand...
Click to collapse
this problem seems similar to the problem i faced recently ..i would have complete signal ..but no data
in my case ..if i change the network mode to GSM only ..i used to get Edge
the thing which caused this problem in my case is... loose sim ..yes the sim is loose ..and i kept a paper on top of sim to make it fit tight ...and voila problem solved ...just try this ..it might work
:fingers-crossed:
also check in phone testing that you are st to WCDMA preferred
from key pad *#*#4636#*#* phone settings - look for the only drop down box - hit it choose WCMDA preffered then home
I even lock on wdcma only by pressing *#*#4636#*#* and go to phone information press your current channel and another menu will come up, choose your desired channel from there then press refresh. My device kept going to edge sand it drove me crazy so I locked on wdcma only
And had no problem ever since. I now stay on H. I'm sure it depends on your area also but I've never lost signal doing it that way.
Sent from my HTC Sensation 4G using xda premium
Tried all the above, still no data. Thanks for the suggestions so far guys
Sent from my HTC Sensation Z710e using xda premium
Is this still active? DId you get your data back?
I'm still trying to figure out this problem, no luck still..I would appreciate it if ideas to help are given, as it seems I'm not alone on this lol
Sent from my HTC Sensation Z710e using xda premium
What carrier are you on? There are APN settings that maybe incorrect or just got corrupted when flashing a rom.
Sent from my HTC Sensation 4G using xda app-developers app
I've reset my apn already and checked with my carrier (gibtelecom from Gibraltar) and they are fine, I've also re flashed my Rom after full wipe and still no luck
Sent from my HTC Sensation Z710e using xda premium
Hmmmm... Well I can't help now since I have T-Mobile sorry. Nothing I can do.
Sent from my HTC Sensation 4G using xda app-developers app

Unable to get 4g back after using Phone App.

I selected the (CDMA auto PRL) for 3g only then didn't like it so i wanted to switch back but it would not let me. so now i'm stuck on 3g selected (CDMA auto PRL) every time I try to switch the setting to something else it just reverts back. Did anyone else have this issue? Please is their a fix? I need help to get the 4g back on my phone. (Galaxy S3 Verizon, rooted)
I had to reset the phone and install a different rom to make mine work. Hopefully that helps.
Sent from my SCH-I535 using Tapatalk 2
I will try not to do that then when I get my s3.
Hope you get your 4G back and try a hard reset to fix it.
4ktvs said:
I will try not to do that then when I get my s3.
Hope you get your 4G back and try a hard reset to fix it.
Click to expand...
Click to collapse
I stopped using that app due to it happening twice. The last time it happened I had to unroot and reprogram the phone
Sent from my SCH-I535 using Tapatalk 2
I had this issue and flashed a stock rooted Rom then used airplane mode and it came back. I highly advise against using that app
r1_2fast4u said:
I stopped using that app due to it happening twice. The last time it happened I had to unroot and reprogram the phone
Sent from my SCH-I535 using Tapatalk 2
Click to expand...
Click to collapse
The same thing happened on my non-rooted Verizon S3 after using Phone Info app. Verizon tech said my phone was defective. When I went into Best Buy, they started switching my phone to a new S3 and it still did it...found it was the sim card. After I got a new one, it's been working ever since.
I have posted the fix in about 4 other threads...you need to reprovision your device with the dialer code
*2767*3855#
This wipes data so have a nandroid ready.
For the millionth time avoid the beans rom and the jellybomb theme.
VERIZON GALAXY S 3
I don't think that phone info app has been updated in years. Was never meant for new ultra high end phones. And not to sound rude but those menus were never meant for us to play with.
Sent from my SCH-I535 using xda premium
xsteven77x said:
I don't think that phone info app has been updated in years. Was never meant for new ultra high end phones. And not to sound rude but those menus were never meant for us to play with.
Sent from my SCH-I535 using xda premium
Click to expand...
Click to collapse
That menu is how I ****in' ripped off VZW and their tethering app for the longest time with my old X2 before I got pissed off at it's random disconnects and just started using wifi tether for root users.
Ahhh.. the memories. Good times.
idk if this is the same but i used the phone info app on my fascinate and changed it and couldnt get 3g so i went to mobile networks under wireless and networks
in settings and clicked data enabled
I haven't had any problems with the phone info app! Use it daily and it's never gotten stuck on 3g.
Sent from my SCH-I535 using Tapatalk
does Re-provision code work with 4.1.1????
droidstyle said:
I have posted the fix in about 4 other threads...you need to reprovision your device with the dialer code
*2767*3855#
This wipes data so have a nandroid ready.
Click to expand...
Click to collapse
Does this Re-provision code work with 4.1.1, I've been reading that it only works with ICS builds? I can't get 4G lte ever since rooting my phone and I've tried every thing but this. I don't want to try it though unless I know for sure that it works with jelly bean.
My Build:
Clean Rom 5.5.1
Leankernel vzw tw jb 1.2.1 (imoseyon)
Baseband I535VRBLK3
AND...... I've flashed
VRBLK3.rpm.zip
VRLK3.modem.zip
The "phone info" app is stuck on CDMA auto (PRL)
APN is set to LTE - verizon internet.
WHAT DO I NEED TO DOO????!!! PLEASE HELP XDA GENIUSES!!!!
Brocain said:
Does this Re-provision code work with 4.1.1, I've been reading that it only works with ICS builds? I can't get 4G lte ever since rooting my phone and I've tried every thing but this. I don't want to try it though unless I know for sure that it works with jelly bean.
My Build:
Clean Rom 5.5.1
Leankernel vzw tw jb 1.2.1 (imoseyon)
Baseband I535VRBLK3
AND...... I've flashed
VRBLK3.rpm.zip
VRLK3.modem.zip
The "phone info" app is stuck on CDMA auto (PRL)
APN is set to LTE - verizon internet.
WHAT DO I NEED TO DOO????!!! PLEASE HELP XDA GENIUSES!!!!
Click to expand...
Click to collapse
I'm on CleanRom 5.5.1 and I use Phone Info app to switch from 4g to 3g, but to go back to 4g I always have to go into System Settings -> Wireless Network -> Mobile Networks and switch it from there. Same with every JB Touchwiz ROM I've tried.
Sent from my SCH-I535 using xda premium
k0admunk33 said:
I'm on CleanRom 5.5.1 and I use Phone Info app to switch from 4g to 3g, but to go back to 4g I always have to go into System Settings -> Wireless Network -> Mobile Networks and switch it from there. Same with every JB Touchwiz ROM I've tried.
Sent from my SCH-I535 using xda premium
Click to expand...
Click to collapse
Same... once I've changed to 3g you need to flip it back to global as kOadmunk described
Sent from my SCH-I535 using xda app-developers app
k0admunk33 said:
I'm on CleanRom 5.5.1 and I use Phone Info app to switch from 4g to 3g, but to go back to 4g I always have to go into System Settings -> Wireless Network -> Mobile Networks and switch it from there. Same with every JB Touchwiz ROM I've tried.
Sent from my SCH-I535 using xda premium
Click to expand...
Click to collapse
+1
It's a new setting in JB and this is the only way to fix it.
Sent from my SCH-I535 using Tapatalk 2
There are times it won't switch for me till I go into the more options to mobile network and switch to late or global
Sent from my SCH-I535 using Tapatalk 2
still not working
I got it changed in APN setting to "LTE - verizon internet", the only other option is "EHRPD - verizon internet", I also have global roaming set to "always allows on trips". However ever time I go back to the phone info app it resets to "CDMA auto PRL". Am I missing something?
Brocain said:
I got it changed in APN setting to "LTE - verizon internet", the only other option is "EHRPD - verizon internet", I also have global roaming set to "always allows on trips". However ever time I go back to the phone info app it resets to "CDMA auto PRL". Am I missing something?
Click to expand...
Click to collapse
Id say delete the phone info app or wait until it's updated to be compatible with jellybean. 3g is almost then same as lte anyways at least with my phone I almost always have a strong lte signal. The s4 chip in the gs3 was designed to be a power saver on lte compared to older chips
Sent from my SCH-I535 using xda app-developers app
cell128 said:
Id say delete the phone info app or wait until it's updated to be Co mpatible with th jellybean. 3g is almost then same as lte anyways at least with my phone I almost always have a strong lte signal. The s4 chip in the gs3 was designed to be a power saver on lte compared to older chips
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
Ok, so if I delete the app is my phone still stuck in 3g mode somewhere in else in the phone then? I guess what I mean is does deleting app force the phone to run off the APN settings? And if this still doesn't work can I use the re-provision code ( *2767*3855#) that I saw earlier in the thread? Finally is there a way to simply check if my SIM card is screwed?

[Q] No calls when on 4G?

4G is flying, but I have noticed my calls automatically go to voicemail when the RAZR is on the 4G network. It doesn't even have to be in use, they just get rerouted to voicemail. A friend doesn't have that problem on 4G with his SGS3 so I'm thinking it's not the network?
ctgilles said:
4G is flying, but I have noticed my calls automatically go to voicemail when the RAZR is on the 4G network. It doesn't even have to be in use, they just get rerouted to voicemail. A friend doesn't have that problem on 4G with his SGS3 so I'm thinking it's not the network?
Click to expand...
Click to collapse
Definitely your device, I have my 4G on whenever the phone is on and haven't had a single problem. Actually, I had my tethering on a couple days ago using 4G and was browsing the web on my phone at the same time and when I got a call from the lady friend, the data connection continued without a hitch. Sounds like you may need to consider a replacement, unless someone else has some info I am not aware of. Good luck.
Same here I get calls while using 4G
Sent from my XT925 using Tapatalk 2
Yup no problems getting calls when on 4G here either....
Telstra firmware made calls go through when in 4G but then mobile network had to be manually re-engaged... I flashed the JB from SFR and now no incoming calls. Seems to be a baseband/fw issue?
Anyway did flag it with my provider maybe it's a possible bug. Who knows.
Sent from my XT925 using xda app-developers app
ctgilles said:
Telstra firmware made calls go through when in 4G but then mobile network had to be manually re-engaged... I flashed the JB from SFR and now no incoming calls. Seems to be a baseband/fw issue?
Anyway did flag it with my provider maybe it's a possible bug. Who knows.
Sent from my XT925 using xda app-developers app
Click to expand...
Click to collapse
Hmm... does sound like a baseband issue. I would almost try hard reset? I have never heard of this before. I'll stay active in this thread though if nothing is resolved via your provider. Nice speedtest, by the way
Doesn't work. I am going back to ics tonight this jb sucks on my Phone
Also, wipe and reset didn't work. I'll retry tonight.
Sent from my XT925 using xda app-developers app

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