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I did search and I was sure there'd be a thread on this, but I frankly couldn't figure out what to seach for and got no hits. My Tilt makes the mistake of showing an "E" for Edge instead of 3G sometimes. My data rates seem to indicate that this is not just an icon mistake but an actual problem with the radio (though I am still not sure about this). This is all the more strange because, where I live, the telcos skipped edge and deployed HSDPA directly so I have no idea where this phone is getting an edge signal from. I have my Tilt next to a N95 and the N95 is showing 3g and getting faster transfer rates.
So my question is, which of the roms (if any) will fix this? Thanks!
I've had similar problems on my Tilt with every rom I've tried so far. The download speeds vary wildly, and the icon constantly changes between E, 3G, and H. Sometimes it changes every couple of seconds, even when standing still, in a typically good connection area. My GPS connection has similar problems. It's constantly jumping between various satellites, and never seems to hang on to the same one for more than a second.
I really hope a radio upgrade fixes these problems!
Thanks for the reply! That is too bad . Guess I will be sitting tight for an update .
Did you guys call AT&T about this? If they don't know they won't bother trying to fix it...
My Tilt stays on 3G or E, which ever I choose, very solidly. It might be just your area is a little weak on signal, which is a fix done at the towers at your location. So, you'll need to let AT&T know.
I don't know if this is reLated. I do not have 3G in my area but only EDGE. However I find my TyTn II uploading and downloading data at only half the rates to what my HTC Touch can manage. While my TyTn gives me around 100kbs the Touch can manage 200+kbs. I have tested repeatedly by swapping SIMs between the two. Could this be a radio problem?? Can I bank my hopes on a future ROM upgrade??
same issue here. I had to reboot few times and hope for the best. I was in San Jose ( EMC / Yahoo Campus) and was getting EDGE but I rebotted the device few times and it finally picked up 3G.
Been using this rom for a few hours now: http://forum.xda-developers.com/showthread.php?t=341886, and is seems to have fixed my problem. You should give it a try.
BTW, I got a Tilt as a gift but I have never had AT&T service. I am still puzzled as to where the old ROM was finding an Edge signal, as my carrier confirmed they never implemented Edge, just straight from GPRS to HSDPA.
I am on my 3rd device in 3 days. First one was rooted, second one was not. This current one is also not rooted as well.
Unless I am very unlucky, I am going to assume there is a definite issue with the network configuration on this device. Status says I have 3 bars of 4G coverage, however I cannot connect to the internet at all.
Network Signal Info says I am on UMTS with a -93DBM, data is connected. However nothing will load. If I put the phone into airplane mode and then turn airplane mode off the networking comes back online. Speeds are slow though, barely able to perform basic mobile web browsing and watching youtube and such isnt possible. Too slow an too long to buffer.
This doesn't only happen at my house, it happens in other areas as well but it does happen constantly at home. I a not a heavy data user on my account, 1-2GB monthly, so Tmo says they arent throttling me. They have replaced the SIM every time with the devices as well.
Suggestions? If I cannot figure this out soon I am going to cancel my service as I cannot pay for a service and phone that just doesnt work. Tmo seems stumped. They just keep replacing phones since I am within my 14 day return/exchange period.
However, 3 devices all having the same issues sure seems to either prove the phone has an issue, or m general area of Tmo service.
I live in downtown Tempe, AZ.
Your wifi works?
I have the same issue in my house... I have a weak signal and 4g drops down to 2g which is terrible.... 4g downloads are 3Mbps, but uploads are under 100kps
I changed the network mode to wcdma only which helps significantly. 4g drops, but quickly returns...
Give it a try...
I'm having the same issue here in Orlando. I've had 2 phones now (first one was just a bad unit) and both have had horrible network connectivity and reception. I take my SIM card out and put it in my 2 year old MT3G and it gets perfect reception and fast data transfers while the G2x is choking on network transfers.
Go complain here in LG forum. This is software issue.
http://www.lgforum.com/forum/boards/general/lg/topics/g2x-wifi-problems
have full bars but cant download anything. just sits at waiting for data connection.
We really need a baseband modem that works better. My bars goes to zero then to edge and then to 3g constantly. Any time it switches between the connections then the the bars goes to zero and it says there is no conection. Also noticed that 3g connection fluctuates very bad while doing a speed test.
Sent from my LG-P999 using XDA App
ceroglu said:
We really need a baseband modem that works better. My bars goes to zero then to edge and then to 3g constantly. Any time it switches between the connections then the the bars goes to zero and it says there is no conection. Also noticed that 3g connection fluctuates very bad while doing a speed test.
Sent from my LG-P999 using XDA App
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How are you getting 3g? Unless you meant to say 4g?
himmelhauk said:
How are you getting 3g? Unless you meant to say 4g?
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T-mobile only has 3g connection avaliable where I live, of course it says 4g on the phone but in reality it is only 3g.
ngerasimatos said:
I am on my 3rd device in 3 days. First one was rooted, second one was not. This current one is also not rooted as well.
Unless I am very unlucky, I am going to assume there is a definite issue with the network configuration on this device. Status says I have 3 bars of 4G coverage, however I cannot connect to the internet at all.
Network Signal Info says I am on UMTS with a -93DBM, data is connected. However nothing will load. If I put the phone into airplane mode and then turn airplane mode off the networking comes back online. Speeds are slow though, barely able to perform basic mobile web browsing and watching youtube and such isnt possible. Too slow an too long to buffer.
This doesn't only happen at my house, it happens in other areas as well but it does happen constantly at home. I a not a heavy data user on my account, 1-2GB monthly, so Tmo says they arent throttling me. They have replaced the SIM every time with the devices as well.
Suggestions? If I cannot figure this out soon I am going to cancel my service as I cannot pay for a service and phone that just doesnt work. Tmo seems stumped. They just keep replacing phones since I am within my 14 day return/exchange period.
However, 3 devices all having the same issues sure seems to either prove the phone has an issue, or m general area of Tmo service.
I live in downtown Tempe, AZ.
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I wonder if there is an issue with our network in Arizona?? I live in Chandler, and work in Scottsdale. my data times out ALLL THE TIME. Both here at home, and at work. Same with my text messaging. Literally, I do exactly what you do with the "airplane" mode. That's the only way to get my data and text working again (besides restarting).
Here are the issues I posted in the LG Forum:
http://www.lgforum.com/forum/boards/carriers/t-mobile/topics/few-issues-with-g2x#26861
(first issue posted is what you are talking about)
I dont think this is a regional issue. Downtown Minneapolis here, and I cant get it to stay on wifi or Edge/4g for more than a few minutes at a time. G1 has no trouble and shows strong 3g while my sisters mt4g shows full 4g. 4g/E symbol just flickers on my g2x leaving me with no connection. I can connect to wifi fine, but even with wifi sleep set to never it still disconnects every few minutes, and has to be toggled on/off to reconnect. Until toggling it just sits flickering 4g/E with no data connection.
I've never seen my Evo drop a E/4g/wifi connection and struggle to reconnect once in the year I've had it. My g2x does it almost every time I pick it up.
Did you try going into Mobile Networks in Settings and changing the mode to WCDA Preferred or something? That'll stop the flip flopping. That's what I have it on and that's what the phone came with out of the box.Also try Auto in that menu.
Hi all, Just wanted to contribute to this wonderful community as it has given me so much. I was having signal issues, very weak 4g...Constant switching from 4g to E. I read about people who didnt have the right 4g service applied to their contract from T-Mobile.
Mine was a $25 a month data service which did not benefit my phone like it should. The guy who helped from t-mobile showed me that indeed my phone should have been running the $30 4g service which replaces the one I had. Once I had the switch done my service went from E - four bars to 4g - three bars instantly.
Go check your contract and make sure you make the switch if you have a 4g phone. Good luck. I'm running the eagleblood 1.02 and its perfect, Never had any freezes, Reboots etc...A little screen bleeding but overall best phone I have had.
I have also removed the blue tape behind the cover for the heck of it. NOt sure if it has had any effect but definitely check your services.
I have the 4G Data on my plan, and I still have the same issue. Thanks Anyway
This is NOT true. My very good friend works in the tech support side for T-Mobile and he told me the only difference between the 4G plan and my plan is 5$. The 4G plan is only a computer code for pricing and does nothing for your service. I should know because I had it on my phone and after he took it off for me, guess what.....I still got the same service and download speeds.
The problem with this phone is low signal strength. It seems to have problems with low signals, 1-2 bars and then loses connection intermittantly. If your 4G keeps going down to 2G do a hard reset to clear the settings. It should keep the 4G regardless of the signal after. For me I lose the signal at home especially if I hold the phone from the bottom with my palm to the back, I can watch the bars go away then when I remove my hand it raises up. Antenna is in a bad place I think. LG messed up!
I'm still on the MT3G $24.99 a month unlimited data + 400 texts plan, my phone gets great 4G speeds, (at least as great as T-Mo's "4G" is capable of) definitely faster than the same plan on my N1.
ETA: I'm in Seattle, T-Mobiles U.S. base of operations. I dunno for sure, but it makes sense that the data coverage here would be a little better than in a lot of other areas.
ashton4life said:
The problem with this phone is low signal strength. It seems to have problems with low signals, 1-2 bars and then loses connection intermittantly. If your 4G keeps going down to 2G do a hard reset to clear the settings. It should keep the 4G regardless of the signal after. For me I lose the signal at home especially if I hold the phone from the bottom with my palm to the back, I can watch the bars go away then when I remove my hand it raises up. Antenna is in a bad place I think. LG messed up!
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I'm suddenly having IPhone 4 flash-backs!!! Sheesh.. For what its worth I was having the same issues with low to no signal, but I recently (last night) installed the 2.3.3 GB Rom and I must confess that I have all the bars and no WIFI sleeping issues.. YMMV..
They didn't change the radio firmware but apparently my phone likes the GB ROM better I guess.....
Good Luck
dlammons said:
I'm suddenly having IPhone 4 flash-backs!!! Sheesh.. For what its worth I was having the same issues with low to no signal, but I recently (last night) installed the 2.3.3 GB Rom and I must confess that I have all the bars and no WIFI sleeping issues.. YMMV..
They didn't change the radio firmware but apparently my phone likes the GB ROM better I guess.....
Good Luck
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So do you think the Gingerbread update may help the low signal issues? I returned my phone today and now I have to wait for them to send me my deposit back. I may just wait a month or so and buy it again if others see a difference also. The Tmobile 2.3 update is suppose to happen some time this month.
I got my unlimited 4g with 5gb cap for $20/month,u got ripped off
Sent from my LG-P999 using XDA App
bobthq said:
I got my unlimited 4g with 5gb cap for $20/month,u got ripped off
Sent from my LG-P999 using XDA App
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It doesn't matter if you have the 4g plan or the regular plan. The speeds stay exactly the same. Anyone who thinks the 4G data plan has anything to do with your data speeds needs to delete there screen name and stop fallowing this website.
The plan doesn't affect the speed or the fluctuation issues of 4G/2G/EDGE. It basically just comes down to your coverage area.
I was having absolutely no issues with 4G signals since I bought the phone, but when I went to Dallas last weekend I was having weak signals, slow downloads, etc. Went back to Austin and signal was fine like before.
I'm still on the old G1 unlimited data plan and speeds are faster than when I was on my G1.
g2x signal weaker then g1 signal
My G2x gets a weaker signal then my G1 does in the exact same spots. My G1 can be 3g when my G2x is EDGE in the exact same spot. Walking from an EDGE spot to 3g/4g coverage area my G1 bumps up 100-500 feet sooner the the G2x. Nobody at LG or t-mobile would do anything about it. Returned the g2x on day 14 but they had to pry it out of my hands because other then having a sucky signal I loooooved the phone.
I was told by a customer service rep that works for sprint that 4G for Tmobile only works if you switch to Sprint and put the sim card in the Sprint phone. Then you will have to get some foil and wrap your phone in it and hold it 91 degree from the angle of the sun.
I got my G2x a few days ago and was having some serious signal issues. Half of the time it was on emergency calls only. T-mobile suggested I swap my SIM that I had for 3 years, saying they had reports of older sims not working with the upgraded HSPA+ 42 towers. It immediately fixed the issues everywhere except at home where they are having problems upgrading that tower.
If you have signal issues, try swapping out that old sim. Also check if you are in a market that is getting upgraded
lokibtm said:
I got my G2x a few days ago and was having some serious signal issues. Half of the time it was on emergency calls only. T-mobile suggested I swap my SIM that I had for 3 years, saying they had reports of older sims not working with the upgraded HSPA+ 42 towers. It immediately fixed the issues everywhere except at home where they are having problems upgrading that tower.
If you have signal issues, try swapping out that old sim. Also check if you are in a market that is getting upgraded
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Same here. Apparently my old SIM card was only good for Edge whereas I got a free 3G (works with 4G) sim card replacement at a T-Mobile store.
My observations....
When i was using my Nexus One as my main phone... i could tell the day hey turned on HDSPA+ in my area...i was getting about 5mb down and 1.5 - 2 MB up almost consistently for about a few weeks ...then it dropped down to regularly 2-3 down and about 1.5 up. Which is about what i was getting up until i ot my G2x. Now my top speeds are about 7MB down and if i am lucky i hit 1mb up otherwise it is almost always a hair below 1mb up. Yes i know the Nexus one was not 4g HSDPA+...but like i said i could tell they day they turned it on. When i got the Nexus One i switched from Blackberry and I never switched my actual plan until i got the G2x. So to me it seems there is some type of throttling involved somehow. Just think about it... if you go over your 5GB limit with the so called unlimited plan.... they throttle your speed right? hit has to be done automatically.... so why can't some type of computer coding error be wrong on someones phone/account an only giving them 3g or less speeds?
Also is anyone getting terrible upload speeds like me? Before you say upload speeds do not matter unless you are uploading... consider that even when you download...a data packet has to be sent back (Uploaded) to say give me the next set of data packets for download... and the faster your upload is...you would see increased/faster downloads also. Think T1 vs aDSL at the same speed. It seems that our data is not "unlimited" and it is aDSL as well. Sorry i am rambling LOL anyway i would much rather get steady 3MB down and 1.5 up if it got better battery life. I did notice when i had my nexus one it would only kick in the high data when you went online like opening a web browser etc.. otherwise it throttled it down. (yes i saw it change by quickly going back to the settings are for status and watched it change back and forth) which was done in a fix that helped battery life... by increasing the idle time.
As far as switching 2g (edge) to 4G and never showing 3g..i read a few posts that said that LG was aware of this and would be fixed in the next patch update or/ Gingerbread update. So perhaps this is also effecting people phones as well.
Sorry if i strayed from topic... i just tried to paint a bigger picture about throttling speeds based on plan or phone type. Maybe it does not happen to everyone...but it could happen to some.
In my home I get very weak signals with any phone, whether its GSM or CDMA but when I tried the G2x it continuesly disconnected and lost signal. This happened more on the G2x then any of my previus 5 phones. I was forced to return it. I would have kept it but this was a big problem. I believe that this phone does definetly have reception problems plus it loses the signal just holding the phone from the bottom with my palm to the back, basically just holding it normally. If I raised my hand to the top it got better.... I really liked it. I'm back with my old LG envy2 and it never loses signal any where in my home. I may just try the Sensation when it comes out and pass on the G2x getting fixed.
I've noticed this only at night time when I'm at home. My phone will be on Edge instead of 4G. Data is fine because I'm on wifi but if I turn wifi off, I will have no data and it will not connect to 4G.
I live in an area without 4G LTE, but we do have HSPA+. I have a few iPhones in my house also and they are not, nor have they ever, switched to Edge in this area. So why does HOX keep doing it? Is there something I need to do like turn of LTE or something?
relic120 said:
I've noticed this only at night time when I'm at home. My phone will be on Edge instead of 4G. Data is fine because I'm on wifi but if I turn wifi off, I will have no data and it will not connect to 4G.
I live in an area without 4G LTE, but we do have HSPA+. I have a few iPhones in my house also and they are not, nor have they ever, switched to Edge in this area. So why does HOX keep doing it? Is there something I need to do like turn of LTE or something?
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I have yet to see mine display anything but 4G, even when my signal is very low
I have run into the same problem as you, and likewise my iphone 4S never went to edge nor had a signal issue where I live. I think i'm going to take my phone back to AT&T and either ask for another phone or a refund. I really like this phone but having no signal at home is unacceptable.
Some of my "android" co-workers have said it may have something to do with the battery profile? Since we don't have root we can't check it but. But something about the phone is thinking "I don't use 4g at night" so it shuts it down to save battery... anyone?
My first HOX would never switch to "E", but always showed "4G", except when it would lose all bars and show a small X. I finally swapped it out yesterday for another one and the new one hasn't lost the signal completely yet, so I'm guessing there are a few bad HOX's out there with buggy radio firmware.
I'd keep swapping out units until you find one with stable cell reception. My new one finally switched to E today, but that's because I'm barricaded in a fortified complex with no cell penetration whatsoever. Seems to be working as expected.
mine does the same. I live in a low reception area and my 4s can hold on to the hspa signal while the one x goes between edge, no service, 4g. Love the phone but I need my phone to work at home.
I've been testing out the data speed connections with my Moto G on Tesco Mobile. When it is showing a HSDPA connection (H+) or UMTS (H, I think) or 3g (3G) data connection speeds are what I would expect.
But as soon as it drops to Edge (E) or GPRS (G) I get speeds so slow that practically no data is being passed - even with a full 4 bars of signal.
And I am well aware that Edge and GPRS are significantly slower than 3G and its superior data connections, but I'm talking less than 0.03Mbps speeds as measured by the Speedtest app. The speed is so slow that useful "out and about" apps like google maps refuse to recognise that there is an internet connection present.
I've raised this with the network and they say that for all of the cells that I've accessed data speeds shouldn't slow that much, and suggested it might be a faulty SIM (perhaps). But today on a different sim in another Moto G on a different network I experienced the same - Edge connection was connected, but practically non-existent.
Is this anyone else is experiencing, or am I just being really unlucky in the cells I am located in?
Thanks!
Matt
larkim said:
I've been testing out the data speed connections with my Moto G on Tesco Mobile. When it is showing a HSDPA connection (H+) or UMTS (H, I think) or 3g (3G) data connection speeds are what I would expect.
But as soon as it drops to Edge (E) or GPRS (G) I get speeds so slow that practically no data is being passed - even with a full 4 bars of signal.
And I am well aware that Edge and GPRS are significantly slower than 3G and its superior data connections, but I'm talking less than 0.03Mbps speeds as measured by the Speedtest app. The speed is so slow that useful "out and about" apps like google maps refuse to recognise that there is an internet connection present.
I've raised this with the network and they say that for all of the cells that I've accessed data speeds shouldn't slow that much, and suggested it might be a faulty SIM (perhaps). But today on a different sim in another Moto G on a different network I experienced the same - Edge connection was connected, but practically non-existent.
Is this anyone else is experiencing, or am I just being really unlucky in the cells I am located in?
Thanks!
Matt
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Yes, slow edge nd gprs sppeds experienced by you is possibly due to ur location....coz i get a decent edge speed as well as my friends too who r also using moto g.....So nothing is wrong in the phone it just depends uoon location....
Akshay7273 said:
Yes, slow edge nd gprs sppeds experienced by you is possibly due to ur location....coz i get a decent edge speed as well as my friends too who r also using moto g.....So nothing is wrong in the phone it just depends uoon location....
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Thanks for taking the time to reply. I don't think it is location as the problem seems to be consistent in every cell I am in. I've obtained a fresh sim from the network to see if that was the problem. Will post back with any further info!
larkim said:
Thanks for taking the time to reply. I don't think it is location as the problem seems to be consistent in every cell I am in. I've obtained a fresh sim from the network to see if that was the problem. Will post back with any further info!
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Well....do u have any friend who is using Moto G and getting same problem at that place??And by the way, Here in india some operators give faster 3g speeds but 2g speed sucks...So just like that it could be the operator's prblm too....First confirm if any of ur friends are getting better edge or gprs speeds.....Thanx
Thread subscribed.
On my old phones I was used to only use 2G (Edge or GPRS) networks in order to get one day of battery life. On my Windows Phone 7 device with an Edge connection it would sync emails, send and receive them and I could even browse (slowly) the internet.
On this one Edge is slow as ****. Furtunately H+ isnt that heavy on its battery as in order devices but when I get to places without a 3G connection the phone gets pretty much unusable, its a shame...
rmrbpt said:
Thread subscribed.
On my old phones I was used to only use 2G (Edge or GPRS) networks in order to get one day of battery life. On my Windows Phone 7 device with an Edge connection it would sync emails, send and receive them and I could even browse (slowly) the internet.
On this one Edge is slow as ****. Furtunately H+ isnt that heavy on its battery as in order devices but when I get to places without a 3G connection the phone gets pretty much unusable, its a shame...
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Interesting. For the full story:-
I have a Moto G with Virgin (MVNO in the UK using the EE network), and have had for about 5 months. Love it. Never had an issue with data speed on any of the "flavours" (obviously GPRS and Edge are slower, but useable as you say). I've just persuaded my wife to take a Moto G too, but she is on the TescoMobile network (MVNO in the UK using the O2 network). I obviously don't expect our experience with data speed to be identical, but she has only had the phone for a week or so and she reported to me last week that it seemed that data was turned off so she couldn't use maps when she was driving to get some travel time updates. When I looked at the phone at home, it was all fine - and at home both of us get H+ signals throughout most of the house (when wifi turned off). On playing a little more, I noticed that in one room of the house the signal dropped consistently to Edge, and when testing data speed there I noticed the slow (unusable) speed. I swapped the sim into my phone (which was a sim free purchase, so unlocked) and got the same issue. I've then subsequently tested data speeds when we've been out and about in different cell locations, and consistently when she is on Edge or GPRS the data drops off a cliff. HSDPA is always fine.
Then yesterday I was out and about just with my own phone in an Edge area, and I also got the same experience - unusable Edge data speeds (bear in mind this is now on my network, Virgin). Now, I've only had this once, but I am wondering if the 4.4.4 update has slowed Edge / GPRS performance, as the common factor across both my phone and my wife's is that they have only just been updated to 4.4.4
If no-one else here is experiencing the same, then clearly it is just local signal issues, but it does seem peculiar that both phones, on different networks and in different physical locations (up to 30 miles away) appear to be experiencing something similar.
Both phones are on 210.12.40.falcon_umts / 4.4.4
I've just found something to try. Won't be for everyone, but using the "hidden" phone menu via *#*#4636#*#* > phone information and setting preferred network type to "WCDMA only" I can at least force the phone to ONLY use a 3G connection. Whether that will leave me with no signal in areas where I'd like to have a signal I'll wait and see, but I could at least switch manually back to 2G if I found myself down a dark country lane with no 3G signal. Perhaps an option only for the tech-enthusiast, wouldn't want my wife to be relying on this if her car broke down in the wrong end of town!!
It may be a work around, but I can't possibly rely on that since being unreachable isn't acceptable for me.
Let me add that I experience these "issue" since I can remember, so definitely 4.4.4 wasn't the culprit...
rmrbpt said:
It may be a work around, but I can't possibly rely on that since being unreachable isn't acceptable for me.
Let me add that I experience these "issue" since I can remember, so definitely 4.4.4 wasn't the culprit...
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There is an option "WCDMA preferred" which may (I know nothing about this!) set a preference for a stronger reliance on 3G services rather than 2G. It's very easy to set up and switch, worth a little experiment if you get into an area where you are suffering with a slow 2G service.
Changed it right now.
If I feel any difference I will leave the proper feedback.
Thanks