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[Q] PC doesn't recognize phone

Running Android Revolution 5.2.3.
Problem:
I connect my inspire 4G to my PC via USB, and the computer (windows 7) doesn't recognize it. Nothing in the device manager. The phone's LED does light up upon connection to the PC, and it does charge. PC stopped recognizing the phone within the past 48 hours.
What I have done to the phone recently:
I did a vision_wipe_efs on the phone using the "safe" method to attempt to fix the GPS problems I was having. Note that I have used this method many times before with no ill effects. The phone might have already had the problem prior to wiping GPS data.
Solutions tried:
Tried two different micro USB cables.
Tried two different computers.
Installed the latest CM7 nightly (147), problem still persists.
Any ideas?

i also tried booting the phone into recovery and mounting usb storage. didn't work.

just installed the stock ATT RUU by extracting the zip from the exe, renaming it PD98IMG, and booting the phone into bootloader. Still doesnt work.

On your computer,download the drivers from the stickies then connect
Sent from my Desire HD using XDA App

drivers are already installed--but you dont need the drivers to access the mass storage mode of the phone. you only need them for HTC sync and USB tethering

You never stated what you was needing to connect for
m0biusace said:
drivers are already installed--but you dont need the drivers to access the mass storage mode of the phone. you only need them for HTC sync and USB tethering
Click to expand...
Click to collapse
Sent from my Desire HD using XDA App

whoops. fair enough

common problem for the inspire.
try these 2 things
1. Pull the SD card out of the phone and then reinsert it. Its what got my buddies phone connecting to his comp again.
2. If 1 doesnt work, if you have java installed, uninstall it and then reboot your comp and get rid of Sync off your computer if you have it(leaving the drivers of course). Reboot one more time and then connect your device. it's what worked for me.
edit: i know 2 seems kinda weird (at least imo), but if i install java on my computer(which ive done after to test if my theory was right), my phone wont connect to my computer anymore. so, i go java-less.

May be a dumb question, but what option do you have selected under Settings > Connect to PC > Default Connection Type ? If it's set to a default of Charge Only, and you told it not to ask you again, that could be the root of the problem.

You seem to know what you're doing and you seem to be screwed. Try uninstall sync and all HTC drivers then uninstall anything that says Java like the Guy said above. Then reinstall jre and plug your phone in and let windows install thd drivers. You also might want to run diagnostics and try a different port. The SD card has nothing to do with it because it wont charge.
Your last resort should be unrooting it and reverting to stock ROM, kernel, radio and RIL. Make sure there is no trace of a root. Then you should do a warrenty claim because your inspire seems defective.
Sent from my Desire HD using XDA App

anudist said:
May be a dumb question, but what option do you have selected under Settings > Connect to PC > Default Connection Type ? If it's set to a default of Charge Only, and you told it not to ask you again, that could be the root of the problem.
Click to expand...
Click to collapse
Nah it's set to ask on connection. Also tried setting it to USB mass storage, and no dice.

Irish Enigma said:
You seem to know what you're doing and you seem to be screwed. Try uninstall sync and all HTC drivers then uninstall anything that says Java like the Guy said above. Then reinstall jre and plug your phone in and let windows install thd drivers. You also might want to run diagnostics and try a different port. The SD card has nothing to do with it because it wont charge.
Your last resort should be unrooting it and reverting to stock ROM, kernel, radio and RIL. Make sure there is no trace of a root. Then you should do a warrenty claim because your inspire seems defective.
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
Uninstalled sync, java, all htc drivers and still nothing. Looks like i'll be going back to stock and S-ON, and returning it to HTC!
I just bought an Atrix since I kind of knew I would have to warranty the inspire. The screen is a lot brighter, the battery life isn't going to suck balls (1830mah vs 1250mah on the inspire!), the quality of the speaker is miles better than the inspire, and GPS got a lock in downtown within a few seconds (where my inspire 4g would never see more than 2 or 3 satellites!).
I'll just get a refurb inspire sell it, and keep the Atrix.
Thanks for the help guys.

Irish Enigma said:
You seem to know what you're doing and you seem to be screwed. Try uninstall sync and all HTC drivers then uninstall anything that says Java like the Guy said above. Then reinstall jre and plug your phone in and let windows install thd drivers. You also might want to run diagnostics and try a different port. The SD card has nothing to do with it because it wont charge.
Your last resort should be unrooting it and reverting to stock ROM, kernel, radio and RIL. Make sure there is no trace of a root. Then you should do a warrenty claim because your inspire seems defective.
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
How can you unroot it with pc not recognizing?
Thanks

by flashing the stock RUU. When you start the RUU tool just search your comp for a file called rom.zip. Rename it to PD98IMG.zip, and start your inspire in bootloader mode. It will install from there.

Also, does anyone know how to restore S-ON without going through my PC?

You can type this in terminal emulator
cd /data/local
./gfree -s on
sync
This is from mudknot sticky.
No Hay de Queso No Mas de Papa

I've had this problem for a long time but doesn't happen anymore after buying a new usb cable.
Idk if it was the cable. I re-rooted my phone as well.
Sent from my Desire HD using XDA App

P00t said:
I've had this problem for a long time but doesn't happen anymore after buying a new usb cable.
Idk if it was the cable. I re-rooted my phone as well.
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
I have two cables that both used to work with my inspire, and continue to work with my Atrix...so i'm pretty certain it isn't the cables.

marsdta said:
You can type this in terminal emulator
cd /data/local
./gfree -s on
sync
This is from mudknot sticky.
No Hay de Queso No Mas de Papa
Click to expand...
Click to collapse
Tried that, doesnt work. Just says cannot find gfree.
I cannot follow mudknot's sticky as it requires the phone to be plugged into the PC.

[Q] USB not recognized

Hi All
I just have got a sensation. I cannot connect to my laptop anymore, it worked fine for a few days, but every time I connect it to my laptop, a message pops up saying that USB is not recognized, I have tried on three computers (XP + Win 7) have installed/uninstalled HTC sync with the drivers.
On the phone itself, I don't get a notification showing the options for USB connection (Charge, HTC sync etc), however it charges fine using the USB cable while connected to the PC.
I have reset my phone to factory default, formatted SD card, have tried another USB cable but no luck.
I just do not understand what can be wrong all of a sudden, once it was working fine last night but not today
Can someone please help? I have sent an email to HTC support already with this information. I'll see what they got to say about this.

Wish If i could help but I'm having the same problem since yesterday And I've tried all of the above with no luck!
Device running in stock rom, unlocked & used for 10 days only.

I had that same problem once on my Desire HD, I removed the sd card, re-inserted it and started the phone, was all good from that point on.
It might work for you too.

Any updates on this, guys ?

I had the same problem..
I used another usb kabel that fixed it for me
Sent from my HTC Sensation Z710e using XDA App

No solution for me yet!! i've searched up & down but still nothing.. its getting really frustrating.
i might get rid of it all together after all.

USB & Internet pass-through
I had this problem too. I uninstalled HTC Sync and all related HTC programmes from my laptop. Downloaded the latest HTC Sync from HTC site, and installed. After that, it worked again.
My Sensation is rooted.

Turnning on USB Debugging
Guys I really hope my question is related to this ..
I just can't seem to find out how to turn on USB debugging!!! I need that in order to install my 1st ROM + Writing Super CID, posts keep saying it can be turned on from settings .. where is that???
appreciate the guidance ..

titommh said:
Guys I really hope my question is related to this ..
I just can't seem to find out how to turn on USB debugging!!! I need that in order to install my 1st ROM + Writing Super CID, posts keep saying it can be turned on from settings .. where is that???
appreciate the guidance ..
Click to expand...
Click to collapse
Settings>Applications>Development>Tick box

i have this very same problem.
tried 4 different computers, windows xp, windows 7 x486, windows 7 x64...
tried different cables... different roms... different kernels... dettached sd card... umounted sd... mounted sd... debug mode... default modes upon connection... the problem is definitely in the phone itself...
the computer simply ignores the connection, no sign of it. the phone behaves like it is connected to a charger, not to usb.
can anybody help us?

I am also getting the same problem now!! I was downgrading to GB, then again i went to JB miui. Then i wanted to format my sdcard, formatted it through PC, and i installed new CM9 rom on it. Now, after the CM9 rom is booting, the device is not recognized by windows!!!
EDIT : Removed SDCARD, then powered off, then reinserted SD, and rebooted into recovery. It got mounted from recovery, and installed a new ROM. Now it works flawlessly!!!

pushpann said:
I am also getting the same problem now!! I was downgrading to GB, then again i went to JB miui. Then i wanted to format my sdcard, formatted it through PC, and i installed new CM9 rom on it. Now, after the CM9 rom is booting, the device is not recognized by windows!!!
EDIT : Removed SDCARD, then powered off, then reinserted SD, and rebooted into recovery. It got mounted from recovery, and installed a new ROM. Now it works flawlessly!!!
Click to expand...
Click to collapse
what rom did you install ?

Changing your cable may fix this problem.
Buy a new one.

[Q]S-Off failing to communicate with phone?

(I posted this in the guide to installing s-off etc etc but yeah I don't know if anyone's going to pay it any mind there :S If I was wrong to create this, I'm sorry ><)
Hi,
I keep getting a Communication interrupted error. I don't know if anyone else had this problem and can help me? I'm a n00b with this s-off thing and I triple checked with like 4 different websites to make sure I'm going the right way with this.
Doing this on Windows, I got the HTC driver, removed anything that would sync the phone to the computer, everything going well up until this point:
Zerging Root... this may take a minute or so..
Sending in Caroline...
Cleaning up...
Rebooting to fastboot...
Whien life gives you lemons, don't make lemonade. Make life take back the lemons
Waiting for fastboot...
Rebooting to fastboot (again)...
Communications with phone unexpectedly interrupted. Try Again.
Press (almost) any key to exit.
What's wrong with it?
also:
I put on the USB Debugging, I turned off Fastboot, and yes, I checked - it is still S-ON *sad*
HTC Sensation 4G (pyramid-1.17.0008, Android: 2.3.3, ROM version: 1.29.531.2)
I have tried with the fastboot on as well
As for these troubleshooting methods, I've been through it over and over:
Revolutionary Hanging on "Method 3"
1. Make sure you have installed all the drivers from above.
2. Please Make Sure you have HTC Sync uninstalled and Droid Explorer uninstalled.
3. Install These Drivers HERE:
4. Basically anything and everything that will allow your phone or other phones to automatically connect or sync to your computer has to be uninstalled
5. Try another Computer or Factory Reset your device as a last resort.
I've tried 3 different computers (I have no access to anyone who has a Linux computer) I've factory resetted my phone twice + my SD card. I really don't know what else to do
I've tried it in Charge Mode, and HTC sync mode as well.
Can anyone help me? :S

you have to do it in charge mode, make sure fast boot is off, and here is the tricky part, ANY app that could sync with the fone, needs to be uninstalled.
for me Zune kept messing with the install cuz it kept trying to sync...
Also, make sure your HBOOT is compatible with the version of revo you are using
so try this:
1) uninstall itunes (and other apple device software), zune, and any htc software (plus the stock drivers)
2) reboot
3) clean the registry (regclean or something similar)
4) reboot
5) reinstall stock drivers then plug in the phone (charge only) and let the pc detect the hardware.
6) unplug the fone and reboot the pc
7) NOW try to S-OFF, should work, this is the process i had to take

Thanks, i tried everything you told me and it still won't work. I'm running out of ideas. Isn't there another method I could go through so I can just flash a custom rom. Lol...

if its unbranded, you can try the HTC method, but im not a fan of their approach to it...revo is much more user friendly in the long run...
also have you tried disconnecting all usb devices other than the keyboard, mouse and phone? also try doing a battery pull and leave it out for 10-15 seconds, and give it another shot
also, what ver of revo u using? the latest? and whats your hboot?
EDIT nm, saw your hboot etc in your first post long night at work

also, this may be a super stab in the dark, try another cable if you have one, just try to eliminate any possible issue

This exactly what I had with my Win7 tappy lappy. Its the "sucky usb stack".
Then I used a win xp 32 bit machine no problems.

DJW6927 said:
This exactly what I had with my Win7 tappy lappy. Its the "sucky usb stack".
Then I used a win xp 32 bit machine no problems.
Click to expand...
Click to collapse
yeah, apparently win7 is giving different users this problem, i used WinXP SP2 32bit with no issues

Yup. Definitely related to Win7 64 bit version for me. Although the user didn't report what version they were using.
It's also worth remembering that all USB ports aren't all the same.
I have to use the ports on the front of this particular 32 bit XP workstation for some operations and the ports on the back for other. Magldr for my HD2 never works on the front.....
Like Rev say in their FAQ... there's something about the USB stack on windows that sucks. Not surprising really when we're talking about interop between such dissimilar operating systems (Android vs MS Win). Its gonna be a headache sometimes.

I'm on Win 7 32 bit, when I tested Revolutionary my device wasn't detected at all.
Rebooted many times, installed drivers and did lots of things and still nothing.
I changed USB port, and it worked xD
Try different USB ports and another USB Cable in-case
Gd luck
Edit: Just found out that you tried 3 different computers... Sorry then, if I come up with anything I'll tell you
Edit 2: Can't he try it on Safe Mode? Maybe it would help?

safe mose wont work, the usb stack works even less at that point :/ go windows!
worst case scenario, get a liveCD of ubuntu and boot it from BIOS, thats the easiest alternative to trying on windows

Solidus_n313 said:
safe mose wont work, the usb stack works even less at that point :/ go windows!
worst case scenario, get a liveCD of ubuntu and boot it from BIOS, thats the easiest alternative to trying on windows
Click to expand...
Click to collapse
Wow
Way to go Microsoft xD

I'm having the exact same problem as with the poster of this thread. I've tried a fresh install of xp sp3 via vmware on my macbook pro. I've also installed Ubuntu but can't even get the revolutionary.exe file to open. Linux is too foreign for me, can anyone help me with that?

I had to use HTC sync mode in order for it to work on Windows 7 64 bit.
Sent from my HTC Sensation 4G using Tapatalk

Run it 3 times, each step completes as normal and it'll say it's done

Hi Nelliel.. I had this problem bt got it working all well.... Here uninstall all drivers of htc... Htc sysc etc etc.... No matter what advices what...simply install htc sync and keep the folder of downloaded drivers on desktop.. now start the flashing after reboot it will ask for driver of android fone..do not do anythng to fone bt go to device manager and select the htc device with yellow exclamation select uninstall device and scan for changes and intall the device manually by directing it to drivers folder u downloaded...it will immidiately execute fastboot commands bt fails on 3 rd reboot. Now reboot fone and flash again this time it will go straight no probs...I hv tried on 7 fones works wow...
Note : make sure u download not exe bt open drivers files availavle in development section....cheerz
Sent from my HTC Sensation Z710e using XDA Premium App

lalitsehgal21 said:
Hi Nelliel.. I had this problem bt got it working all well.... Here uninstall all drivers of htc... Htc sysc etc etc.... No matter what advices what...simply install htc sync and keep the folder of downloaded drivers on desktop.. now start the flashing after reboot it will ask for driver of android fone..do not do anythng to fone bt go to device manager and select the htc device with yellow exclamation select uninstall device and scan for changes and intall the device manually by directing it to drivers folder u downloaded...it will immidiately execute fastboot commands bt fails on 3 rd reboot. Now reboot fone and flash again this time it will go straight no probs...I hv tried on 7 fones works wow...
Note : make sure u download not exe bt open drivers files availavle in development section....cheerz
Click to expand...
Click to collapse
listen to this, his situation was WAYYYYY worst than yours, and he got his fone working perfectly and S-OFF'd

By flashing, I assume you do mean using the revolutionary program? I will try this process a little later and will post results. Thank you

i also had this problem when i wanted to set my sensa s-off. i run the tool several times and i always got this error message. So then i plugged of the phone, plugged it on again and then the tool says my phone is already s-off.
i boot the phone into bootloader and yes, the phone was s-off, on top is the revolutionary text and the bootloader version is 1.17.1111

HTC Sensation wont connect to PC (only charge)

Hey, i have had my sensation about 2 months, now when i connect it to a pc it dosnt ask what connection type to choose, it only charges, in the menu it is set to ask me about connection type, while connected to pc there is now no icon in the notification area (used to say 'charge only' or 'disk drive') even when rebooted into 4ext recovery and mounted/toggle usb connection, it dosnt connect as a disk drive like it has always done in the past, it only charges, i have tried 3 different pc's and 3 different micro usb cables, also have tried updating the firmware to 3.24 and installed ICS with the same result, i think its a hardware issue? last time it worked was 3 days ago connected via usb to a jvc headunit listening to my music files.

Weird problem!
Maybe you could try with a different SD card to eliminate the possibility of it being an SD card problem?
If it still doesn't work with another SD Card it may well be a hardware problem.

k0zmic said:
Weird problem!
Maybe you could try with a different SD card to eliminate the possibility of it being an SD card problem?
If it still doesn't work with another SD Card it may well be a hardware problem.
Click to expand...
Click to collapse
Yea i will try another sd, but on the phone in ES i can see all my files on the sd, and when i take out the card and put it in my laptop all the files are there no problem, i have also tried formatting the sd on the phone, still the same result but i will try a different card, yea i think its an actual hardware problem , cheers

leonclement said:
Hey, i have had my sensation about 2 months, now when i connect it to a pc it dosnt ask what connection type to choose, it only charges, in the menu it is set to ask me about connection type, while connected to pc there is now no icon in the notification area (used to say 'charge only' or 'disk drive') even when rebooted into 4ext recovery and mounted/toggle usb connection, it dosnt connect as a disk drive like it has always done in the past, it only charges, i have tried 3 different pc's and 3 different micro usb cables, also have tried updating the firmware to 3.24 and installed ICS with the same result, i think its a hardware issue? last time it worked was 3 days ago connected via usb to a jvc headunit listening to my music files.
Click to expand...
Click to collapse
Well I had the same problem with the custom ROM I use.
Installing it clean with a full wipe solved it.
It is definitely NOT the pc, laptop or SD-card.
Are you on a custom ROM?
- Yes then install clean with full wipe. (make a nandroid backup!!!) and install all apps new.
- No then do a total reset (reset to factory settings) and do all the install stuff new. After that you can also install with RUU your ROM designated for your device.
You will see your USB connection will show up!!

same here
i have exactly the same problem as described in op.
will try flashing a new rom then also; first have to buy a flashcard reader then to get my new rom ON the sd card....
or do you think a nandroid restore would fix the problem? will try that first.
Will report back

The nandroid might restore the problem.I'd try it first.if not , then do the full wipe reinstall as said above .if at the time of the nandroid back up it was working is a good possibility it will fix the issue. Hope this helps!
Sent from my HTC Sensation 4G using xda premium

I am having the same problem ..... Dont feel like wiping and going stock.
Sent from my HTC Sensation XE with Beats Audio using XDA

Couple of tips that might fix your problem.
If you're running aokp make sure you disable fast charge.
Turn on mtp in USB computer connection settings. I have trouble accessing the options from most custom roms, so a little work around is to install either apex or nova, long press add to home screen - shortcuts - activities - scroll down to Settings - USB computer connection(com.android.settings.usbsettings) . Tap it and you should get a shortcut. Select mtp.
Ultimately, the thing that fixed my same issue was getting a different USB cable lol. You can also try different ports on your computer.
Good luck, hope you can find a solution to your problem! If all else fails, you can try using airdroid for transfer over Wi-Fi

Anyone find a fix on this , mine has started doing this yesterday :crying:
Tried 3 different cables , different usb ports , different sd card , formatting sdcards in 4xt recovery , reflashing firmware.... also htc sync re installed for drivers (htc sync does not see the phone), adb re installed (adb does not see the phone??)
dont think its the rom as adb cannot see the phone in fastboot
anyone any other ideas , tried ninjasalad suggestion on enabling mtp also ??

I think you're fine. I had this problem after flashing ARHD 6.6.X, OrdDriod series, and PkMn series. What I did was the following:
Went into settings. Connect to PC. Unchecked the "ask me" , Restart phone. Then checked "ask me" again. Lastly, restarted phone again.
After doing that a couple times, it worked for me. Maybe you can try that.

This happened to me as well. I think it's a hardware problem

silverboi17 said:
I think you're fine. I had this problem after flashing ARHD 6.6.X, OrdDriod series, and PkMn series. What I did was the following:
Went into settings. Connect to PC. Unchecked the "ask me" , Restart phone. Then checked "ask me" again. Lastly, restarted phone again.
After doing that a couple times, it worked for me. Maybe you can try that.
Click to expand...
Click to collapse
This worked for me. Thanks a million!

same problem, only worse
I have the same problem with my LG optimus G, except my phone screen is broken so that I can't use it at all. I've been trying to connect to my computer to back up my contacts and such but it is only going into charge only mode. I went into the control panel and tried to change it there but I couldn't find it. I have windows 7 by the way. if anyone knows any way to help me pleasee save me!

ReZnOVO said:
I have the same problem with my LG optimus G, except my phone screen is broken so that I can't use it at all. I've been trying to connect to my computer to back up my contacts and such but it is only going into charge only mode. I went into the control panel and tried to change it there but I couldn't find it. I have windows 7 by the way. if anyone knows any way to help me pleasee save me!
Click to expand...
Click to collapse
check these
make sure you have enabled usb debugging mode from settings
install htc drivers
install htc sync(i am not sure if it is necessary)
use 2.0 usb ports
use the original usb cable if you aren't using it yet

wont work, screen broken
rzr86 said:
check these
make sure you have enabled usb debugging mode from settings
install htc drivers
install htc sync(i am not sure if it is necessary)
use 2.0 usb ports
use the original usb cable if you aren't using it yet
Click to expand...
Click to collapse
I can't do that because to enable usb debugging mode you have to use the phone and the phone's screen is completely broken and there's no way to even get into it using the touch screen.

ReZnOVO said:
I can't do that because to enable usb debugging mode you have to use the phone and the phone's screen is completely broken and there's no way to even get into it using the touch screen.
Click to expand...
Click to collapse
actually i just re-read your previous post
are yout alking about a sensation device or about the lg optimus g?
if you are talking about the lg then wrong forum
i can't help you further

Unknown Device...No Pc Root?

Alright, here's the low down...
My Thunderbolt does not recognize in ANY computer (Ubuntu Linux, Mac OS X, Win XP, and Windows 7.
Device Manager comes back with Unknown Device (USB NOT RECOGNIZED)
Yes I've Tried...
Factory Data Reset
HTC Drivers
ADB Drivers
Downgrade to RUU 2.11.605.5 (and it worked but did not fix pc recognizing phone)
Every sort of Windows Update Fix/Fix it program
Kicker...no Warranty purchased the phone off Craigslist
Anyway to root without a PC? I know from the 24 hours of Web Searching and asking as many people that know anything about a computer have shown that its faulty hardware...
Can I customize an RUU to install a different recovery? Include CWM in recovery.img in a signed ruu update?
Big donation to the Dev who comes up with a root apk...
Anyone help...root-a-holic in need!

I dont believe that this phone could be rooted that way. Have you tried a different data cable?
Sent from my ADR6400L using Tapatalk 2

Yeah four or 5

enable USB debugging in settings > apps > development?

yeah...did that a million times, tried media sync, disk drive, internet pass through you name it i've probably done it

Format sd card?

jaydizzle333 said:
Format sd card?
Click to expand...
Click to collapse
Doubt that will help
I think it may be a hardware issue, my usb is hard to keep in a lot of the time

That sucks dude. The thunderbolt is infamous for that issue.
Sent from my ADR6400L using Tapatalk 2

You didn't mention if you've tried another computer?

yeah tried a few...i work at best buy so I've tried probably 10...I've pretty much given up but appreciate the views and responses on the issue...

apedersonaf said:
Alright, here's the low down...
My Thunderbolt does not recognize in ANY computer (Ubuntu Linux, Mac OS X, Win XP, and Windows 7.
Device Manager comes back with Unknown Device (USB NOT RECOGNIZED)
Yes I've Tried...
Factory Data Reset
HTC Drivers
ADB Drivers
Downgrade to RUU 2.11.605.5 (and it worked but did not fix pc recognizing phone)
Every sort of Windows Update Fix/Fix it program
Kicker...no Warranty purchased the phone off Craigslist
Anyway to root without a PC? I know from the 24 hours of Web Searching and asking as many people that know anything about a computer have shown that its faulty hardware...
Can I customize an RUU to install a different recovery? Include CWM in recovery.img in a signed ruu update?
Big donation to the Dev who comes up with a root apk...
Anyone help...root-a-holic in need!
Click to expand...
Click to collapse
I had to reformat my pc and unplug network cable so I could use the drivers that I downloaded from planet and htcsync and also do ##3727send chose the option on the right and then phone reboots. In to diagnosis mode. Run the cd drivers from the phone for the diagnosis mode.
Sent from my ADR6400L using xda premium

Google_Nexus said:
I had to reformat my pc and unplug network cable so I could use the drivers that I downloaded from planet and htcsync and also do ##3727send chose the option on the right and then phone reboots. In to diagnosis mode. Run the cd drivers from the phone for the diagnosis mode.
Sent from my ADR6400L using xda premium
Click to expand...
Click to collapse
##3727 send didn't do anything and I looked all over for this mode online...didnt see anything