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[Q] Rogers Samsung Captivate - Has it Died on You?

I'm looking to purchase a Galaxy S in Canada, and I'm just worried with the problems that I'm hearing here for the Bell Vibrant owners. For the Vibrant owners, I'm hearing problems such as the internal SD died and so a motherboard replacement is required to fix it, the phone refuses to boot, etc. Owners of the Rogers Captivate, please report back so you can help me, as well as helping other Rogers Captivate owners.
I hope this isn't a repost btw. I did a search and didn't find anything here..

Hey,
I purchased one the day it was released in Victoria, BC. Since then, I've rooted, nandroid backup, and installed the OCLF and a bunch of other cool ****.
I'm constantly turning it on and off. On and off. I have the screen brightness to the max (that's the way I like it), and at stock firmware, it's freaking awesome! Runs really smoothly. I don't really find much lag, but I can see room for plenty of improvement, which are going to be coming up shortly. My biggest complaint is the battery life (65% of mine goes to the brightness), but lasts just as long as any phone on standby. I went on eBay and got 3 batteries and a charger for $10. All hail, removable batteries.
I don't doubt more phones will come out within the next month or two, but if you want one today. I'd recommend it.
Let me know if I can influence your decision in anyway.

100% agree with TheShamsMan above ^
Got this phone from Vancouver @ Day 1 when Rogers launched it. Have done a ton of flashing on it, adding things, removing things, turning on and off the phone..haven't had a single problem with it so far. GPS has worked wonderfully for my needs so far(haven't tried car navigation yet though but i'm sure it would aswell work well). 100% recommend the phone. Even though some info for the Nexus S is out, I think the Captivate's looks beat it hands out. Let me know if you have any question~

Only had it a few days, but delighted with it so far.
I wasn't thrilled with the battery life, until I figured out the default wi-fi sleep policy was killing it.

The phone is pretty good, i've had it about 2 1/2 weeks right now.
I did encounter the shutdown issue though, but after using CaptivateKeepAlive for a little while (and then uninstalling it), it has seemed to gone away, though it did happen one more time recently, so I'm playing around with the battery and seeing what the trouble is (I have contacted futureshop though, and have a replacement phone waiting for me whenever they get more in stock).
Besides that issue, I'd say the battery is the only other thing. It seems to me, that even after applying all the good settings, I use quite a bit of battery. Its hard to tell because I play games on the phone often, but using batteryplotter and spareparts, it seems that most of this is caused by my wifi, and the phone always in a 'running' state. I don't mind very much right now, as I'm always near a plug, and I could make it last a day if I needed to without charging (though no games, and very little use).
So Battery problems, and shutdown problems aside, the phone is lovely. I have no GPS problems like ATT phones report, and no problem with lag either (though perhaps I just don't notice it yet).
All in all, the phone is quick and responsive, and the 16GB internal SD is quite nice. I wonder though, if its possible to use the roms for the ATT captivate on the Rogers captivate? (given the phone is a different model #)

FiniteSM said:
I have no GPS problems like ATT phones report, and no problem with lag either (though perhaps I just don't notice it yet).
Click to expand...
Click to collapse
I hope the your GPS non-issue is the rule and not the exception on the Rogers Captivate. I do remembering reading an article where a Rogers rep stated that their phone with throughly tested to make sure the GPS was fixed.
Assuming it's the rule ... I wonder what change they made to get the GPS working as it should?

crabjoe said:
I hope the your GPS non-issue is the rule and not the exception on the Rogers Captivate. I do remembering reading an article where a Rogers rep stated that their phone with throughly tested to make sure the GPS was fixed.
Assuming it's the rule ... I wonder what change they made to get the GPS working as it should?
Click to expand...
Click to collapse
I dont know what they tweaked...but it also works great for me.
All in all the phone is great. I am coming from a Blackberry Bold 9000 that I used for 2 years and decided that I wanted to try something differents.
The Wifi Sleep policy is something you should change when you get your phone.
Settings -->Wireless and network --> Wi-Fi settings --> (menu button) Advanced Settings -->Wifi Sleep policy --> Never
The constant switching between wifi and 3G drains the battery like you won't believe!

Thanks guys. Looks like I'll have an excellent time with my Captivate.
It's nice to hear that no one's Captivates died on them yet. It has me worried, but at the same time I think the whole thing was blown out of proportion.

Hey,
I bought my Captivate from Rogers on Sept 25 (I believe it was the launch date) in Ottawa, ON. I tried out the stock firmware and everything worked swimmingly. I had great GPS locks, the phone was quick enough for anything I did, and did everything it was supposed to. As long as I was mindful of how bright my screen was and whether GPS/WIFI/Syncing was toggled, I was able to push my phone reasonably into the second day without charging it.
Since the first few days, I've been loading Cognition software (currently 2.4) onto my phone. Not because the stock firmware was horrible or anything, I'm just an obsessive tinkerer who needs the absolute best performance and reliability out of his phone. Unlike many of the AT&Ts out there, I didn't break my GPS after loading cognition. My phone is lightning quick, whether it is picking up a GPS satellite lock or playing my music through the auxiliary input in my car. The battery lasts just as long as it ever did, maybe even longer. Again, Cognition isn't a miracle battery cure, and you still have to be mindful of any running apps in the background or if any of the GPS/WiFi/Syncing is toggled to really max out your battery life. Alternatively, you could get an app like locale which automates things like that for you.
If you're looking to buy a version of the Samsung Galaxy S, I really can't think of a better version to buy than the Rogers one. I haven't had ANY troubles with it and it seems to have the least amount of problems between the ones released in Canada and the US. I may be wrong on that, since my researched focused mostly on the Captivate, but perhaps someone could verify what I just said.
I'd go for it,
Tom

The phones pretty damn fantastic, I just wish Samsung would drop Touchwiz and release vanilla Android. Seriously, no one likes it, and everyone likes new versions of Android.

FiniteSM said:
All in all, the phone is quick and responsive, and the 16GB internal SD is quite nice. I wonder though, if its possible to use the roms for the ATT captivate on the Rogers captivate? (given the phone is a different model #)
Click to expand...
Click to collapse
DOUBLE POST! (Sorry guys, not sure if it's an issue here, I know on some forums it is)
To answer your question, yes you can. Personally, i've had issues with data not working and OCLF + stock is more than fast enough for me, after I got rid of TwLauncher. One thing to note though, is that you will have a permanent ATT screen before the "I896" screen, so if that bugs you, stay away.

I picked up the Captivate last night and loving it a lot. However I am having a few problems with it that I dunno how to solve yet. One of em is the poor battery life, and another is texting. I'm not gonna repost it here. If I have to, I'll make another thread.
Thanks for the feedback guys!

This is all very good news. I had the Samsung Vibrant (Bell) version before and never really ran into big problems other than some freezes, but let go of it because my buddy's internal SD died, so that phobia caused me to get the Captivate, since they are all the same internals..
Mine is coming in the mail from retentions.. Lets hope i'm not disappointed. Already got a case from SGP lined up and on its way, also the 2 battery + battery charger combo. Already know what to expect.. Surprised that the GPS is fixed!.. I will be sure to check when I receive my unit tomorrow.
Has everyone checked it with the actual GPS receiver turned on? Because, I know that the "wireless networks" gps box always works. But what if it is unchecked, and only the GPS box is on, does it still work then?

FiniteSM said:
I wonder though, if its possible to use the roms for the ATT captivate on the Rogers captivate? (given the phone is a different model #)
Click to expand...
Click to collapse
I would also like to know if someone can please confirm whether the roms for the ATT captivate (i-897) are still compatible with the Rogers Captivate (i-896), just incase I want to flash a rom in the future.
Also, if the OCLF is safe to install? Or do we have to wait for one specially made for the Rogers Captivate?

Theory of one potential cause of freezes/reboots...

So I'm sure that apps have something to do with some of the issues people are having but I noticed that nearly everytime my phone was freezing with the screen off or rebooting it was on WiFi. This last weekend I went to a friends wedding and I used wifi like crazy including wifi calling. I didn't change any apps or software on the phone and although I used it the same way the phone was super stable. It lasted 3 days without a reboot and guess when it finally froze? When I was back at home on my wifi.
My wifi used to be mixed mode n and g. I've now switched to g only to see if that will help since most of the hotel and public wifi spots I was using were g. Speeds are very fast still so I'm not losing out much. I've also noticed battery life better on g only.
I'll test it out for a few days and report back but wanted to share. Anybody else having issues should try either not using wifi at all or switching to a g only network if possible.
Crossing my fingers.

Thats a good theory... I connect to wifi daily, but only g not n.. And I haven't rebooted yet...

Interesting thought. My first one rebooted/locked up and it had nothing to do with wifi. I never even enabled it. It was just a bad evil phone possessed by the devil. My new phone works great with both wifi bands enabled on my linksys wifi router.
For those still having weird stuff happening...swap the thing out!

I hardly use WiFi and my reboots only occurred on the leaked Gingerbread. After the first reboot or "Screen of Death" I cleared all the normal caches and factory settings and kept it "clean".
I had 3 more reboots and it was dead in the morning.
Seeing how CM7 doesn't do this using their own custom kernel, I'm blaming the stock kernel.

I use stock rom, perm rooted, cr4pwares are all removed, applied paul's fix., juice defender balance, screen off setcpu setting. Use wifi most of the time at home, when not at home, only use "4g" only. No reboots nor screen of death yet.

player911 said:
I hardly use WiFi and my reboots only occurred on the leaked Gingerbread. After the first reboot or "Screen of Death" I cleared all the normal caches and factory settings and kept it "clean".
I had 3 more reboots and it was dead in the morning.
Seeing how CM7 doesn't do this using their own custom kernel, I'm blaming the stock kernel.
Click to expand...
Click to collapse
My reboots or freezes usually only happen once a day or less frequently. The fact that my phone froze after finally getting home and worked perfectly while travelling makes me thing its something to my area. It could be the T-Mobile network /radio but I've rebooted a few times while on wifi calling.

Not sure about that theory. I use wifi 90% of the time on N only and have yet to have a reboot since I purchased this device.

Tonight mine rebooted around 7 times while charging it, talking on speaker and browsing. I noticed it was very hot while charging (40c)...I've had the phone since launch and had only one reboot until now.
I think I'm calling tmo tomorrow to swap it.
Sent from my LG-P999 using XDA App

N only is still different than mixed mode.
jlevy73 said:
Not sure about that theory. I use wifi 90% of the time on N only and have yet to have a reboot since I purchased this device.
Click to expand...
Click to collapse
Sent from my LG-P999 using XDA App

I am trying to get my new phone reboots by itself but I couldn't. I tried b,g and n only. They are all the same. My old phone shut off randomly. Hardware issue?

Except the phone is rooted and SIM unlocked, I keep the bloat intact.
My G2x doesn't encounter freezing or reboot after flashed back to stock. No matter wifi is on or not.
Perhaps certain application causes this issue. You have to check it one by one. Probably moving app to SD can be an issue (I keep all apps on application storage).

Could be the MicroSD. Someone needs to test different microsd cards on this phone. I used a Kingston on my old phone that had reboots, but Lexar microsd on the new phone now with no problem. I didn't get reboots until I started using microsd card. When I had auto shut off on my old phone, I could boot up the phone with either microsd or battery pull.

nraudigy2 said:
Could be the MicroSD. Someone needs to test different microsd cards on this phone. I used a Kingston on my old phone that had reboots, but Lexar microsd on the new phone now with no problem. I didn't get reboots until I started using microsd card. When I had auto shut off on my old phone, I could boot up the phone with either microsd or battery pull.
Click to expand...
Click to collapse
I use Sandisk 32GB (from MT4) and it works fine so far.

Anybody not having reboots use their Bluetooth a lot? Do you leave it on all the time? Do you use stereo Bluetooth?
I just realized the whole time on vacation I never used Bluetooth while I use it a lot here. Maybe another angle.
Sent from my LG-P999 using XDA App

mobilehavoc said:
Anybody not having reboots use their Bluetooth a lot? Do you leave it on all the time? Do you use stereo Bluetooth?
I just realized the whole time on vacation I never used Bluetooth while I use it a lot here. Maybe another angle.
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
This is one I've been thinking... Cause I've had no reboots and never used bluetooth once..

I woke up in the middle of the night and this came to me - I have NO idea why!
I had two G2X's with the reboot/freezing issues, both in CM7 and Stock ROMs, with/without 3rd party/market apps. Both have been returned and I am back on a G2 now, but if we can figure this out, I *WILL* be going back to a G2X!
I had never considered one thing that both phones had in common - my MicroSD card. I never tested the phones without the card because it never had occurred to me that might be the issue.
I had in both the same Class 4 Sandisk 16GB MicroSD .
Is anyone else using the same card? Has anyone tested without a MicroSD?
It may not even be the card itself, it may be the reader in the phone!

I'm testing a brand new exchange phone now. Leaving it stock with no software installed by me. No SD card. It already powered down by itself once while charging and required a battery pull.

Brand new, as in brand new brand new, or an actual warranty exchange where they may have sent you a "refurb" that may have been one of the screwed up ones that someone returned?

JWhipple said:
Brand new, as in brand new brand new, or an actual warranty exchange where they may have sent you a "refurb" that may have been one of the screwed up ones that someone returned?
Click to expand...
Click to collapse
It's a warranty exchange by mail. So it came just alone with no battery or back cover. It could be a refurb, but it looks brand new to me with all the little teeny weenie plastic stickers on all the buttons just as my original one came as. I think it's too soon for them to have started re-cycling unit for refurb, no?

mapin0518 said:
It's a warranty exchange by mail. So it came just alone with no battery or back cover. It could be a refurb, but it looks brand new to me with all the little teeny weenie plastic stickers on all the buttons just as my original one came as. I think it's too soon for them to have started re-cycling unit for refurb, no?
Click to expand...
Click to collapse
Not at all, so many people on this forum exchanged their phones that sounds like Tmobile has many exchange phones to give out already.

on 9th day and the reboots and freezes and GPS malfunction

This is my third device and for 8 days it has been pretty rock solid, Yesterday I had 2 screen freezes and noticed it had been rebooting randomly.(for how long I do not know but I thought at first the app was turning itself off, than learned the device was actually rebooting itself) Today while at a restaurant I lost data and the signal would go in and out. In this same place my Vibrant gets 3-4 bars of 3G consistently. Upon arriving at home I had the same situation but additionally the GPS refused to lock or even see any sats. After rebooting twice it finally straightened out. I only have a couple of days left to decide whether to get a refund or take the chance of getting one that has even more issues or just keep this one and hope for the best. Anyone else have these or issues like them?

Are you running stock? There is a patch that fixes the slow Downs which can cause a reboot.
LG left the device in engineering mode which is why it boots up so fast.
Root and flash the patch, or wait for official gingerbread, or foot and flash CM7 which is doing me good.
LG G2x CM7 2.3.4
http://www.MiiWiiChat.com
http://www.SnapSiteAdmins.com

Yes, my data randomly gets stuck, switching to airplane mode and back fixes it sometimes, otherwise a reboot fixes it.
My GPS randomly dies and gets stuck, usually while navigating, only way I've found to fix that is yet another reboot. Cycling the GPS on and off does nothing.
Also, about once a week, the phone will crater, come back up to "system checking", decide it doesn't like something and do a factory reset! I'm actually scared every time I reboot that it'll come up reset.
Also notice if I make heavy use of the internal SD card, say, 1080p video recording, it'll randomly reboot. Defective memory?
Par for the course until LG figures stuff out. I wish this was like a computer and everything worked when it was expected to work!
Running the dexopt patch, rooted, and nothing else major.

player911 said:
Are you running stock? There is a patch that fixes the slow Downs which can cause a reboot.
LG left the device in engineering mode which is why it boots up so fast.
Root and flash the patch, or wait for official gingerbread, or foot and flash CM7 which is doing me good.
LG G2x CM7 2.3.4
http://www.MiiWiiChat.com
http://www.SnapSiteAdmins.com
Click to expand...
Click to collapse
Yes running stock and applied the patch as soon as it came out. I have not tried cm7 yet. The patch does not seem to do any good for this device.

Lightning Blue said:
Yes, my data randomly gets stuck, switching to airplane mode and back fixes it sometimes, otherwise a reboot fixes it.
My GPS randomly dies and gets stuck, usually while navigating, only way I've found to fix that is yet another reboot. Cycling the GPS on and off does nothing.
Also, about once a week, the phone will crater, come back up to "system checking", decide it doesn't like something and do a factory reset! I'm actually scared every time I reboot that it'll come up reset.
Also notice if I make heavy use of the internal SD card, say, 1080p video recording, it'll randomly reboot. Defective memory?
Par for the course until LG figures stuff out. I wish this was like a computer and everything worked when it was expected to work!
Running the dexopt patch, rooted, and nothing else major.
Click to expand...
Click to collapse
Gosh, sounds like we got the exact same phone!!LOL Almost my situation word for word!!!!!!!!!!!!!!!!!!! Do you really think that software patches will fix all the issues? I would like to believe but am doubtful. I went through the GPS debacle with the Vibrant and it still has not been fixed after almost a year for a lot of people.

As powerful this phone sounds I am hesitant of getting it because of the list of complaints. I think the g2 might be a better choice even though it has an inferior chip

The patch made a big difference with mine. After the patch is successfully applied, it will take longer to boot and won't slow down and laggy after a few hours.
I'm wondering if it was applied correctly? It would have to be applied after every wipe you've done. Thing is you have to remove the X-Factor from the equation. Flash CM7 and see if the problem is persistent or not. If it is, replace the phone. If not, then you owe me $5 cause I called it. There is a weird bug with the stock kernel. We are expecting an updated Kernel with the new Gingerbread rom that is about to be released.
@Jjday7: I wouldn't sweat it. I've been around the block and as far as hardware goes; the G2x is solid. The initial kernel is a little wonky but thank god we have CM7 right? I used my GPS today and had no problem getting a lock and keeping it. Of course I'm on CM7. I also don't have anymore random lockups.

player911 said:
The patch made a big difference with mine. After the patch is successfully applied, it will take longer to boot and won't slow down and laggy after a few hours.
I'm wondering if it was applied correctly? It would have to be applied after every wipe you've done. Thing is you have to remove the X-Factor from the equation. Flash CM7 and see if the problem is persistent or not. If it is, replace the phone. If not, then you owe me $5 cause I called it. There is a weird bug with the stock kernel. We are expecting an updated Kernel with the new Gingerbread rom that is about to be released.
@Jjday7: I wouldn't sweat it. I've been around the block and as far as hardware goes; the G2x is solid. The initial kernel is a little wonky but thank god we have CM7 right? I used my GPS today and had no problem getting a lock and keeping it. Of course I'm on CM7. I also don't have anymore random lockups.
Click to expand...
Click to collapse
I have applied it before and after GB update. I have hesitated flashing cm7 (have a couple of questions) If I do flash it and want to go back to stock or some other rom, would I have to flash a different kernel even with my nanroid? If so what would be the process for that? AS far as GApps I notice that you cannot use the one for tegra. All I have found at the cm7 site is universal which I suppose would be the one to choose. Do you know for sure?I have used cm7 on my nexus one but not on my Vibrant . Any and all help is greatly appreciated.

I also have all the same issues as the OP. Hopefully the update fixes all these issues. Did any of you notice the phone really hot when the reboots and freezes occurred?
Sent from my LG-P999 using XDA App

So where is this patch? My GPS has been non-functional this morning. Usually it just takes a LONG time to lock on. Also, last two days I've been getting the freezing while on a call. Black screen, won't come back, have to remove the battery. Early this morning after taking the phone off the charger was the first time it froze to black screen while not on a call.

Jjday7 said:
As powerful this phone sounds I am hesitant of getting it because of the list of complaints. I think the g2 might be a better choice even though it has an inferior chip
Click to expand...
Click to collapse
To my G2x friends above. Keep swapping phones. Don't give up. I was at my wits end until I swapped out a couple of times. My new phone has no bleed issues and the random crazy stuff has completely stopped.
lilaliend... take it back. get another. It should not do that. It will be nothing but a head ache/heart ache until you do. I get a solid lock within 5 seconds.
Jjday... if you get one, run the heck out of it the first few days to see if all is good. Any issues pop up...swap it.
This is a solid phone that seems to have had some issues with the first run of production. There are many detailed posts on how to fix any minor annoyances. TMobile sold out of them for a reason.
Swap bad behaving phones then read, read, and then read some more. The potential of this phone is awesome. I am a die hard WM guy who has been converted.

So .. I ended up exchanging my g2x in via t-mo customer support since I was out of the window of taking it back to the store (having 4g/wifi toggle issues etc, random reboots). The new phone is by far better, but I am having issues with the GPS still. It will see 10 satellites, all locked on (green via GPS test) but it takes forEVER to lock. When I first took the phone out of the box it locked within seconds inside my house ... should I send this back for another one again?

Third Phone - Not the Charm!

Just got my third G2x from T-Mobile. I'm running LauncherPro. I must have done something wrong because I backed up to SD card but after installing new phone it gave me an error reading SD card. I had to reset everything!
Anyway, I got a 2nd replacement (this is number 3 phone) because the 2nd one continued to have the random reboot issues.
This one is different from the other two. The icons in the top bar are smaller and the GPS signal button is different. Could this be an upgraded software?
It states Android 2.3.3, kernel version 2.6.32.9 and Software version LG-P999-V21e
Trouble is, this phone is way worse than either of the first two! I think only 1 reboot so far (1 day) but 3 times now after the phone sleeps I have to remove battery to turn it back on! And it will not allow me to mount the phone as a USB. Sometimes the message appears to turn on USB but it will not work. Touching the screen does nothing. Then the screens start to rapidly change.
Looking like number 4!

What other programs have you installed? These types of issues are almost always apps and not the OS or the hardware. The fact you are having similar problems with three phones seems to indicate that even more. Stop blaming the device and figure out what you are doing to it to screw it up.

Try installing the GB drivers to your computer via LG. That's what I had to do to get my phone to mount.
Powered by a G2x

jboxer said:
What other programs have you installed? These types of issues are almost always apps and not the OS or the hardware. The fact you are having similar problems with three phones seems to indicate that even more. Stop blaming the device and figure out what you are doing to it to screw it up.
Click to expand...
Click to collapse
I agree. "I went through 8 G2x's and all of them did the same thing after I restored my backup..."
Also, get off the stock firmware as it is absolutely unstable (Sleep of Death (SOD) and resets). I've been running MIUI since mid-August and haven't had 1 reset or SoD. Most CM7 nightly builds are good but a few will cause issues. Look at the stable version of CM7 or Weapon.

player911 said:
I agree. "I went through 8 G2x's and all of them did the same thing after I restored my backup..."
Also, get off the stock firmware as it is absolutely unstable (Sleep of Death (SOD) and resets). I've been running MIUI since mid-August and haven't had 1 reset or SoD. Most CM7 nightly builds are good but a few will cause issues. Look at the stable version of CM7 or Weapon.
Click to expand...
Click to collapse
The stock Gingerbread firmware is absolutely rock solid. I have been running it since it was released and have had zero problems. The only change to the system is that I rooted it. If I install an app that gives me the slightest trouble I uninstall it immediately. There is nothing wrong with the GB rom as LG delivered it. The Froyo rom did have problems, but the GB rom is very good. Many of the custom roms are based on it and just have hacks and tweaks. Very few are compiled from source like CM is.

Update to Phone
First, let me say that T-Mobile Customer Service is great! Every time I call or visit the store they are friendly and try their best to help me.
I called T-Mobile and explained the issues on this phone, as one person wrote above the "SOD". She walked me through a bunch of steps, and I'm fine with that, I understand she has to be sure i have done all the typical troubleshooting. She confirmed that the new one had GB.
She is sending phone number 4 out today. Meanwhile she said go by the store to have them check the battery, just in case. I did that, it was kind of funny. Gal says, no need to test it, I'll just grab a new one. She comes back and inserts new battery, "There ya go, brand new battery". Ah, Miss, I say, it won't turn on now. "No, that can't be, its a new battery". She finally went and got me yet another new battery!
Hopefully this 4th phone will do the trick.
As for the apps, maybe I do need to uninstall some, but it seems like what I have are all mainstream apps:
Launcherpro
Beautiful Widgets
Touchdown Pro
Pure Calendar
Juice Defender
Batter Monitor Widget (free edition)
All of the above are paid apps too, not free versions (except Battery Monitor).
Any thoughts, known issues on these?
Thanks!

All those are pretty common apps, none of which I've had trouble with. Juice defender has been a cause of connectivity, etc issues for some people, but works fine on all my devices.
If I were you I would ***** until they replaced it with a Sensation, Amaze, SGS2, etc. I've seen so many people with 3,4,5,6 replacements on this board....why? As much as I like the form factor, the G2x is not worth 4 replacements. NO product is worth 4 replacements. Needing to have a product replaced is one thing, having to replace the replacement, or more, is ridiculous. Fool me once....
At what point do you say, "wow screw this POS." 4 replacements is a company jacking you around. I got lucky with a mostly mint G2x on launch day. Had it had issues I would have replaced it, beyond that..... the G2x is a nice phone, but there is absolutely zilch nada NOTHING special enough about it to deserve 4 replacements.
I don't mean to sound like a douche or harsh or anything. I just don't get why this is a recurring theme on this board. Would you do this with a pair of jeans, or with a TV, or with tires? No. The product sucked the first time, why repeat the experience?

I hear ya Adamhart. On the phone with CS today I asked this very question. She said I was not eligible for a different pone ... yet. She indicated that x number of returns within 90 days usually trips the option. First sign of trouble on number 4 and I will be calling. When the phone is working I like it, but I'd happily trade it for something else.
Thanks for the note on Juice Defender, I noticed on another thread some issues so for the moment I have it turned off.

Fouth Phone Arrived
So number 4 arrived next day. I set it up. Such a pain to have to reinstall everything. So far all is good. The battery life is not improved but one day later with no reboots and it starts up without a problem (no sleep of death!).
So far so good.....

I' ve been using an extended battery for a few months now and its been great. No reboots or SOD issues.
Couple of weeks ago I insert the stock battery. Within the hour I have 1 freeze up and 3 SOD! That stock battery is defective. Its been the cause of 80% of my problems with this device.

4th phone has same problems. Already posted a rant! I'm going to try rooting!

You know I never had a problem with my g2x and I see all these people going thru 3-6 phones THANK GOD I'm not on that statics.
Sent from my LG-P999 using xda premium

And I see mostly the ones who have problems don't usually nvflash cwm and install a custom rom.
Sent from my LG-P999 using xda premium

I broke my last one (slammed it on concrete) so got a replacement through Asurion, they sent me a refurb (as they tend to do).
thing worked well for the first day, albeit a bit weak on battery, then started having charge issues and general mis-reporting on the battery (it'd say 100% when it meant 20%, around 5 hours after being unplugged it would drop very steeply (~75%) to catch up)
I noticed on the 1809#*999# menu that the Factory Version was registering as Unknown. After a few more days of it being a pain in the ass I went ahead and did a Factory Reset. After which the Factory Version reported the correct numbers.
Works almost flawlessly now, I'm getting a good 30 hours of battery life out of the thing (mostly texting + standby). I'm currently using the default launcher with Go Contacts and Go SMS (It sucks Go Contacts can't clear missed calls properly on 2.3.3 but it's a minor complaint), Facebook, Battery Monitor Widget (3c), and a few other small apps.
Also, I noticed on my first phone that JuiceDefender seemed to cause Sleep of Death issues. At least thats what the process of elimination had me believe (and this was back on Froyo). IMO - just leave everything alone with regards to task killers and battery enhancers, GB actually does a very good job of battery management on its own.

I continued to have trouble with number 4. Called T-Mo. Long story short they said "nothing we can do until LG comes out with new software update".
Phone is just not useable the way it is (mine that is) so I finally followed the advice of so many on this board and I rooted the phone and installed CM7.
I was a little freaked out a first because CM7 looks so different. Now I am comfortable with it. I have loaded up all the apps and configurations again. So far it is good. A couple of times the phone shut down but that may be more to all the changes I have been doing. One the whole it is far more stable than stock. Battery life is a tad improved too, but still not great.

My mom is about to embark on her third try. She doesn't download apps at all. Phone won't hold call for more than a minute.

This phone is awesome

With all the complaining that goes on here, I figured a positive post couldn't hurt every once in a while.
I flashed the 2.3.6 TBH leak as soon as It came out and I feel like I bought a new phone!! I added ICS fuju tweaks, imoseyons 4.0 kernel and a few other tweaks and it hit 2350 in quadrant last night.
I use Launcher Pro Plus and absolutely LOVE it. I set all animation speeds in the launcher to 100% and it absolutely flies. The response it instantaneous, the thing is responding faster than my bosses bionic in most areas (what a steaming pile that phone is).
Now, with the camera button working from the power/search buttons this phone is almost perfect IMHO. My phone never freezes, hotboots or screeches on a call.
Maybe I just got lucky with mine but I have never had any problems that weren't directly my own fault and I had it for months. I don't know how it ran with the stock setup as I odined it to gummy 1.9.1 on the very first boot (it wasn't even activated on VZ yet) and have gone on from there.
I have owned a TON of phones and this is hands down the best one yet. I have two gorilla extended batteries with it and plan on keeping this phone a long time. The screen/sound/camera are all awesome. I had a liberty ROMed DroidX that I loved (I still have it) but these three items are all drastically better in the charge.
~John

I agree. I'm very happy with my charge. All I've done is flash the new leak and this thing flies.
Sent from my SCH-I510 using XDA App

Same here. This is by far the best phone I've ever owned.
Sent from my SCH-I510 using XDA App

I agree and battery life over 3g is insane.

By the way, before anybody accuses me of being a "fanboy" or apologist for samsung etc, I am the exact opposite of that. If I was having tons of problems, I would be *****ing just as loud and often as any poster here.
I personally get annoyed as hell at posters like that. I have an ipad2 and I had to stop posting to an iphone/ipad forum when I came close to getting banned for criticizing some of the many deficencies of the ipad. The clowns on that forum did not want to hear ANYTHING negative about their beloved iphone/ipad systems.
When I posted anything bad about the ipad, you would have thought I had insulted somebodies mother.........
~John

I love my Charge too. In the screen and audio department I believe it is the best 4G phone on Verizon. The camera is great too! If my phone didn't drop data, have gps lock issues, and drop out the microphone on calls occasionally I would also be sticking with this phone for my whole contract. I am jumping ship to the Galaxy Nexus as soon as possible though. I hope that this phone gets the support that it deserves in the software department from Samsung with some Gingerbread source and working radio software.
Sent from my SCH-I510 using xda premium

Bear55 said:
If my phone didn't drop data, have gps lock issues, and drop out the microphone on calls
Click to expand...
Click to collapse
I would go for the Nexus myself if I had those problems.
I almost never drop data, my GPS locks in 5 seconds & I don't make enough calls to know if the mic works or not (I do almost ALL texting)
~John

I like this phone. End of story. Sure, there are better ones out there, but I'm content with my Charge.
Sent from my Droid Charge running Infinity Beta

I actually feel kind of bad when I see people posting the issues they're having because there's no way to duplicate it, to help with troubleshooting.
I, for one, have had not 1 single data drop. No voice call issues, no hotboots, no redraws, no lag, no nothing. Sometimes I seriously wish I could have some issues with it so I could help people out. However, I'm available for my upgrade in March and I plan on using it.

+1 on not having any issues.
She's running real smooth on EP4. No data drops. And I'm really digging the ICS theme. Can't wait for source to be released so the devs can really show what this phone is made of.

This phone really got nice for me on EP3HA, and I have yet to migrate to EP4P. Also, don't forget to get Voodoo Screen tuning! This screen puts most phones to shame. I hope we get Voodoo Color someday. Perhaps more devs will gain interest in this phone if we get an official release. I have a hunch that the Galaxy Nexus is going to get a lot of attention, but I will personally wait for SAMOLED+ HD.

loved my charge until, i did a backup and some how i got that stock android recovery system so now i am thinking about keeping my phone stock for a while anyway although i do love some of the roms i tried to odin back but computer would not recognize phone so i was sol on that one.. so i am getting my replacement today shouuld be here soon seeing how the stock o.s. is going to treat me.....

bfitzpatrickd2d said:
loved my charge until, i did a backup and some how i got that stock android recovery system so now i am thinking about keeping my phone stock for a while anyway although i do love some of the roms i tried to odin back but computer would not recognize phone so i was sol on that one.. so i am getting my replacement today shouuld be here soon seeing how the stock o.s. is going to treat me.....
Click to expand...
Click to collapse
Try plugging into a different USB port. I noticed some ports don't get enough juice.
Also, my procedure for Odin, is :
1)battery out
2)usb cable in
3)Volume up + power to recovery screen
4)battery in
without the battery back in, it will fail half way for me. Without the usb cable in this one slot on my computer, it won't even read it.
On EP4P, it has peformed better than ever before, but i still get random data drops and text messages "failed" for no reason. At home, i get 4G 5 bars. For some unknown reason, the 4G will dissapear every once in awhile and i have to reset my data to get it back. Other times, it goes to 3G. Just now i got 2 texts sent back as failed. I hit resend and they worked. but sucks to have to do this.

I love the charge also, it's the best choice for me right now.. I am testing out an Iphone4S, and both of these phones are amazing. But there's something about the Droid charge. that i can't let go of.. maybe it's the ease of file transfers.. or the fact that i can play FF8 on it. That and the 4G. I must say that the Charge is buggy at time compared to the Epic 4G. but hey.

orateam said:
Also, my procedure for Odin, is :
1)battery out
2)usb cable in
3)Volume up + power to recovery screen
4)battery in
without the battery back in, it will fail half way for me.
Click to expand...
Click to collapse
Another way to get into DL mode for Odin is to shut down and remove the battery. Then hold down the volume down button and plug in the USB cable.
That will put it immediately into DL mode, then reinstall the battery and flash away.
~John