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[Q] HTC Sensation no signal (no service) issue

Hi ,
i am facing no service issue with HTC sensation xe with audio beats i have tried custom roms and stock roms with no luck , did factory restore , i have s-off +root.
hboot version is 1.27
baseband : 11.76A.3504.00U_24A.3504.31_M
When i turn on the device without sim card it says "Please insert sim card" and when i put sim card it says limited service and no signal with cross on signal bar .
Please tell me what should i do to fix this issue also what do you think its a hardware related issue ?
One more thing .. when i insert the sim it pops up the available networks and when i try to register on network it says Your Sim card does not allow to connect this network.
Also when i put the phone in air plane mode i can change the network mode to GSM only and WCDMA but when airplane mode is off and radio is on i can't change those settings .
if i go to testing section by pressing *#*#4636#*#* and then i go to Phone settings i see there "WCDMA preffered" as the network mode and when i try to change it from dropdown list it doesn't allow me to change .
do you think if i flash some other radio/rom it will work ?
also what other thing can i do to figure out the issue .
Thanks Much .

djyasirayaz said:
Hi ,
i am facing no service issue with HTC sensation xe with audio beats i have tried custom roms and stock roms with no luck , did factory restore , i have s-off +root.
hboot version is 1.27
baseband : 11.76A.3504.00U_24A.3504.31_M
When i turn on the device without sim card it says "Please insert sim card" and when i put sim card it says limited service and no signal with cross on signal bar .
Please tell me what should i do to fix this issue also what do you think its a hardware related issue ?
One more thing .. when i insert the sim it pops up the available networks and when i try to register on network it says Your Sim card does not allow to connect this network.
Also when i put the phone in air plane mode i can change the network mode to GSM only and WCDMA but when airplane mode is off and radio is on i can't change those settings .
if i go to testing section by pressing *#*#4636#*#* and then i go to Phone settings i see there "WCDMA preffered" as the network mode and when i try to change it from dropdown list it doesn't allow me to change .
do you think if i flash some other radio/rom it will work ?
also what other thing can i do to figure out the issue .
Thanks Much .
Click to expand...
Click to collapse
Hi,
It seems that your radio and firmware should work for most ROMS around.
How old is your sim card?
It might be worth trying to get a new one.

malybru said:
Hi,
It seems that your radio and firmware should work for most ROMS around.
How old is your sim card?
It might be worth trying to get a new one.
Click to expand...
Click to collapse
My Sim card is new and its working on other handset so its not a simcard issue

Sim Card reader may be broken ?
Envoyé depuis mon HTC Sensation Z710e avec Tapatalk

xeloni said:
Sim Card reader may be broken ?
Envoyé depuis mon HTC Sensation Z710e avec Tapatalk
Click to expand...
Click to collapse
No .. Sim card reader is also fine because i can still see the sim toolkit folder and when i put the sim in device it shows me a popup to select network when i try to join it fails to register on network .
also i can dial emergency numbers.
i don't think the sim card reader is broken . phone is detecting the sim but no signal .
if there is a problem with signal IC then it should not detect any network operator to choose from .. so it seems its not a hardware issue
Thanks

djyasirayaz said:
My Sim card is new and its working on other handset so its not a simcard issue
Click to expand...
Click to collapse
I have just installed CM10 rom and now phone is displaying my network operator name on the lock screen but still no signal

djyasirayaz said:
I have just installed CM10 rom and now phone is displaying my network operator name on the lock screen but still no signal
Click to expand...
Click to collapse
I just checked in secret hidden testing mode "*#*#4636#*#*" that i am getting -60dbm Signal strength i don't know if its enough to show in bar or not .. but when i try to call it says "Mobile Network not available" .

htc sensation xe no signal
djyasirayaz said:
I just checked in secret hidden testing mode "*#*#4636#*#*" that i am getting -60dbm Signal strength i don't know if its enough to show in bar or not .. but when i try to call it says "Mobile Network not available" .
Click to expand...
Click to collapse
Hi, have you managed to fix this issue? I have exactly the same problem with a 3 week old phone!
I called HTC to let them know and they think it is a sim problem, however, my sim is very new and is working in other phones!
I don't know what to do, I needed a new phone for school and to my dismay, it is not working!!
It was working until last week and I haven't damaged the phone at all, I am very protective over it!!!
I have read stories over flashing the phone, but I worry that I will damage it if I do so, and my parents just spent a lot of money on it for me. LOL!
My sisters' and I all got the same phone, but theirs' working fine!
Please let me know if you can help me
Thank you

sashaarora said:
Hi, have you managed to fix this issue? I have exactly the same problem with a 3 week old phone!
I called HTC to let them know and they think it is a sim problem, however, my sim is very new and is working in other phones!
I don't know what to do, I needed a new phone for school and to my dismay, it is not working!!
It was working until last week and I haven't damaged the phone at all, I am very protective over it!!!
I have read stories over flashing the phone, but I worry that I will damage it if I do so, and my parents just spent a lot of money on it for me. LOL!
My sisters' and I all got the same phone, but theirs' working fine!
Please let me know if you can help me
Thank you
Click to expand...
Click to collapse
type in dialer *#*#4636#*#* and go to phone info
from there it has options for network

I seem to have the exact same problem as described above (no signal, sim card seems to be fine)
Did any of you fix this?

Had same problem on nexus s after updating from jb to ics,no signal problem...changed sim card,everything fine..
Sent from ViperS

HTC Sensation T-Mobile 4G
I think I had the same issue (as described here). While I'm not really sure which of all the tricks tried that made it work, I'd recommend trying yet another SIM. Good luck!
Edit: After all, it doesn't look like it works. My current provider claims this HAS to be related to SIM-locking.
Edit #2: Check for IMEI blocking.

hi guys... same problem
1 week, every night on this device (my girlfriend device)
two times i've luck and phone have signal, with a ruu. but i'd like to flash viper rom, so unlocked hboot 1.27, flash recovery 4ext, reboot in the same stock rom, and.. not signal......... same radio, same rom... only hboot unlocked e 4ext recovery
i don't understand
someone found the solution???
thx

robertoc1 said:
hi guys... same problem
1 week, every night on this device (my girlfriend device)
two times i've luck and phone have signal, with a ruu. but i'd like to flash viper rom, so unlocked hboot 1.27, flash recovery 4ext, reboot in the same stock rom, and.. not signal......... same radio, same rom... only hboot unlocked e 4ext recovery
i don't understand
someone found the solution???
thx
Click to expand...
Click to collapse
type in dialer *#*#4636#*#*
go to phone info and change the network to WCDMA only or WCDMA preffered or GSM only
see how it goes

rzr86 said:
type in dialer *#*#4636#*#*
go to phone info and change the network to WCDMA only or WCDMA preffered or GSM only
see how it goes
Click to expand...
Click to collapse
0 dBm in all situation
try with 2 different sim (Wind + TIM)

robertoc1 said:
0 dBm in all situation
try with 2 different sim (Wind + TIM)
Click to expand...
Click to collapse
is the device on S-OFF?

rzr86 said:
is the device on S-OFF?
Click to expand...
Click to collapse
yes

robertoc1 said:
yes
Click to expand...
Click to collapse
use getril app from playstore
it will show you the best combination of radio/ril
check this also
http://forum.xda-developers.com/showthread.php?t=1202867

rzr86 said:
use getril app from playstore
it will show you the best combination of radio/ril
check this also
http://forum.xda-developers.com/showthread.php?t=1202867
Click to expand...
Click to collapse
change 3 ril, reboot any times but nothing happens. then i go to have a breakfast and when i return after 20 minutes... i have signal!!
i don't know how, i don't if it happens by change the ril because during last week i flash many ril but nothing happens.

No sim no service
Hi when i boot the mobile say no sim no service , but when i go to settings / mobile networks i can choose my operator (o2 uk) , its really anoying , I have Unlocked bootloader, S OFF , ROOTED , NEW Firmware , but nothing helped , I really like this ROM can you pls help me thx .

[Q] No connectivity at all

Hi guys
So I have the 23rd december version of Cataclysm installed, ElementalX kernel latest and I also flashed the 5.0.1 nexus 5 radio. Everything was working smooth for a day or 2 (no problems at all, I love Cataclysm). When I was on the train yesterday my connection (2g, 3g, 4g, everything) fell away as usual on Belgian trains in some areas, but it didn't come back... Now I'm stuck with a nexus that only has wifi... Does anyone know what to do? I have never seen this before so I'm clueless

I have tried installing other radio's. With the KitKat one, it didn't even find my SIM-card(no PIN login whatsoever)(this is also not a SIM related issue because I tried other phones). When I flashed the one from 5.0.1 back, it was the same issue all over again. I tried using * # * # 4 6 3 6 # * # * but it says my radio is off, gprs service too. network type unknown...When I try to turn the radio on via the button in the menu, nothing happens...
I did a full wipe in TWRP, installed cataclysm and elementalX again and again:nothing...

Do you have an IMEI in Settings > About Phone > Status, or is incorrectly at 0?

Lethargy said:
Do you have an IMEI in Settings > About Phone > Status, or is incorrectly at 0?
Click to expand...
Click to collapse
There is an IMEI, 15 numbers!

gimmethatenergy said:
There is an IMEI, 15 numbers!
Click to expand...
Click to collapse
What should I do?

check if phone can make emergency calls, then you will know if there's radio or sim card detecting problem

RolF2 said:
check if phone can make emergency calls, then you will know if there's radio or sim card detecting problem
Click to expand...
Click to collapse
I can't...

gimmethatenergy said:
I can't...
Click to expand...
Click to collapse
Does it register the SIM? Have you tried putting your SIM in a friend's phone/putting your friend's SIM in your phone?

Lethargy said:
Does it register the SIM? Have you tried putting your SIM in a friend's phone/putting your friend's SIM in your phone?
Click to expand...
Click to collapse
It does register the SIM. When i put it in another phone, it works just fine
Yesterday, my IMEI and smallband were gone. I did a full restore to stock (root gone and locked). The IMEI and the smallband are back but the problem is not.
When I do the *#*#4636#*#*, it says the radio is off... I cannot push the button to turn it on, nothing happens.
thanks for the help so far, when the problem isn't resolved by tuesday I'm RMA'ing the device. but I'd rather not

gimmethatenergy said:
It does register the SIM. When i put it in another phone, it works just fine
Yesterday, my IMEI and smallband were gone. I did a full restore to stock (root gone and locked). The IMEI and the smallband are back but the problem is not.
When I do the *#*#4636#*#*, it says the radio is off... I cannot push the button to turn it on, nothing happens.
thanks for the help so far, when the problem isn't resolved by tuesday I'm RMA'ing the device. but I'd rather not
Click to expand...
Click to collapse
If the SIM is fine and it doesn't work on stock, then its likely a hardware issue, so I'd just go with the RMA.

No SIM card | Emergency calls only

Hi everyone,
I have bought a new Galaxy s6 from France (SFR but Sim-free), I tooked it home to Israel and put my sim card and all worked fine but in the version He havent Hebrew in language so I flashed the stock ROM official of Israel from sammobile.com and all worked excellent.
I was one day with the phone and bad surprise... after some hours, without I do something the phone give me a message "No SIM card | Emergency calls only". if I try to call it give me a message "No registred at network". I try to put another sim, i try to flash it back to stock rom of sfr, i try all wiping option and nothing.
What is the most strange is if pull out the sim tray (with a sim card) it give me a message "SIM card removed. Unable to detect you SIM card. Your device will restart tocheck for your SIM card".and if I pull it in it message me "SIM card added. Restart device to access mobile networks." so I believe the sim tray is ok...
Anyone can help me please?

This looks like you have not activated the region lock. When you buy any S6 or S6 edge it comes region locked. To unlock it you have to make a 5 min phone call using a sim from the region you bought it in. Once the call is made the region lock is removed. It does state this on a sticker on the side of the box of the phone.

But the phone worked perfrect at the start... it's normal?

I cant answer that issue sorry but all samsung phones now carry a region lock and have to be used in their region of purchase first.

i tried anything but the phone dont give any option to put code of unlock anywhere

Hey may be i can help...
Try this...
Step 1. At first you will need to get a foreign SIM card.
Step 2. Now turn off your device and Insert the SIM card.
Step 3. Turn on your device.
Step 4. Tap on the Dial pad and type here the code “ *#197328640#”.
Step 5. Now select these options step by step- “ [1] UMTS >> [1] Debug Screen >>
[8] Phone Control >> [6] Network Lock >> Options [3] Perso SHA256 OFF ”.
Step 6. Go back to your device home screen.
Step 7. Here you should see a “Network Lock” message, now you choose “[4] NW Lock
NV Data INITIALIZE“.
Sent from my A0001 using XDA Free mobile app

You can also bring your unit to local Israeli Samsung store for warranty repair.

The region lock does not require a code to be entered nor can a code be entered. Its automatic. When new you need to make a 5 min phone call with a sim card from the region you bought the phone then it unlocks automatically. For example I bought mine in the UK but am using it while working in saudi. Before leaving the UK I made a 5 minute call with my uk EE sim card. Phone now happily accepts my saudi sim card.

The same problem happened to me, I am Iran
I could not yet solved

One solution to this problem does not have a friend?

is happen to me too, i make the 5 minutes call in the UE. When i came back to argentina the phone read my countrry sim card at first. work well for a month and then happen the same thing. Any possible solution to this problem??

hi so i have same problem i try to change cert file but stay same problem

Same problem with my G920F! Used in the UK fine and then brought to the US with me where it worked fine for 2 weeks and suddenly doing this!
Have even tried using a UK Sim and still doesnt work!
Pleaseeeee someone help!

ploto for gsm said:
hi so i have same problem i try to change cert file but stay same problem
Click to expand...
Click to collapse
Try to unlock button
Or write different CERT
It depends on your use of the BOX

any ideas how to fix it? i have the same problem on my S6 Dual sim. 1 month works without any issues, but then 1st sim card doesn´t work, only the 2nd one

Artman4806 said:
any ideas how to fix it? i have the same problem on my S6 Dual sim. 1 month works without any issues, but then 1st sim card doesn´t work, only the 2nd one
Click to expand...
Click to collapse
Me too, same issue on dual Sim. It just stopped working on the second Sim, only first Sim is working now. I think hardware issue.
Sent from my SM-G920F using Tapatalk

Still no solution to this? I have same issue.

brenner650 said:
Still no solution to this? I have same issue.
Click to expand...
Click to collapse
have u guys tried reflashing firmware using odin???
Sent from my SM-G920I using Tapatalk

Same issue
Cyanandroid said:
have u guys tried reflashing firmware using odin???
Sent from my SM-G920I using Tapatalk
Click to expand...
Click to collapse
I have the same issue as above. The only difference is I still use the phone in Uk (O2 unlocked phone with Ee sim). After flashing another rom then returning to stock (but unbranded stock firmware, not the original O2 one) i lost capacity of giving / receiving calls / texts, some weeks later. Since then i tried flashing several stock roms (O2, Ee and unbranded) but i haclve the same issue. I wiped, advanced wiped with twrp reinstalled roms but same issue. I would appreciate a lot any advice.
---------- Post added at 09:00 PM ---------- Previous post was at 08:55 PM ----------
I forgot to mention: galaxy s6 g920f.

Cyanandroid said:
have u guys tried reflashing firmware using odin???
Sent from my SM-G920I using Tapatalk
Click to expand...
Click to collapse
Several fw, reinitialize through Smart Switch also did not help.

No GSM/Edge Connectivity .

We had a few hours network outage due to security reasons. But my G3 didnt recover when the outage was over and is still stuck at "no Service" even after several reboots, clean flash of cloudy and restoration to stock using nandroid. It was working just fine a night before. I have tried restoring Stock from nandroid but still no luck. I have tried different SIM cards too but still no connectivity.
*#06# shows proper IMEI number.
Baseband was shown as Unknown, So I flashed one from xda threads for D850 V10D. Now my Baseband is known. But no luck.
Wifi works fine.
Bluetooth works fine.
Sim Toolkit works fine
SIM contacts are visible
AAT tests USIM1 Passes
I am back to Stock using TOT method.
I even had a bit of luck and caught some signals last night but they came and Whooosh gone again never to return.
It is to be known that I am in Pakistan and D850 is ATT US. Do I need to take care of any unlocking to make it work here that the shopkeeper may already have done before selling it to me ? Because it worked fine before.
Edit::
I checked for unlock code. my phone says "Phone is not personalized". So i guess I am not operator locked.
Previously I had posted this in "G3 troubleshooting" forum assuming it to be cloudy ROM related but I think its much more serious than that. So posting it here in D850 Forum.

salimbaba said:
We had a few hours network outage due to security reasons. But my G3 didnt recover when the outage was over and is still stuck at "no Service" even after several reboots, clean flash of cloudy and restoration to stock using nandroid. It was working just fine a night before. I have tried restoring Stock from nandroid but still no luck. I have tried different SIM cards too but still no connectivity.
*#06# shows proper IMEI number.
Baseband was shown as Unknown, So I flashed one from xda threads for D850 V10D. Now my Baseband is known. But no luck.
Wifi works fine.
Bluetooth works fine.
Sim Toolkit works fine
SIM contacts are visible
AAT tests USIM1 Passes
I am back to Stock using TOT method.
I even had a bit of luck and caught some signals last night but they came and Whooosh gone again never to return.
It is to be known that I am in Pakistan and D850 is ATT US. Do I need to take care of any unlocking to make it work here that the shopkeeper may already have done before selling it to me ? Because it worked fine before.
Edit::
I checked for unlock code. my phone says "Phone is not personalized". So i guess I am not operator locked.
Previously I had posted this in "G3 troubleshooting" forum assuming it to be cloudy ROM related but I think its much more serious than that. So posting it here in D850 Forum.
Click to expand...
Click to collapse
Make sure your network settings are set correctly. Gsm/wcdma/LTE.
Sent from my iPhone using Tapatalk

hyelton said:
Make sure your network settings are set correctly. Gsm/wcdma/LTE.
Sent from my iPhone using Tapatalk
Click to expand...
Click to collapse
Yes. they are correct.

Almost sounds like a carrier network issue. Did they change frequencies?
Sent from my SAMSUNG-SGH-I747 using Tapatalk

hyelton said:
Make sure your network settings are set correctly. Gsm/wcdma/LTE.
Sent from my iPhone using Tapatalk
Click to expand...
Click to collapse
So i had my phone fixed. The guy said he replaced antenna multiplexer ic which did the trick.
My phone is back to att stock v10d. Here are baseband and build number Baseband
Baseband
Mpss.di.2.0.1.c1.13-00009-m8974aaaaaanpzm-1
Build; kvt49l.d85010d
Can you verify these numbers please.
Secondly my setting for preferred network mode arw missing now. How to re enable that.

salimbaba said:
So i had my phone fixed. The guy said he replaced antenna multiplexer ic which did the trick.
My phone is back to att stock v10d. Here are baseband and build number Baseband
Baseband
Mpss.di.2.0.1.c1.13-00009-m8974aaaaaanpzm-1
Build; kvt49l.d85010d
Can you verify these numbers please.
Secondly my setting for preferred network mode arw missing now. How to re enable that.
Click to expand...
Click to collapse
If your running stock firmware you don't have access to network modes on AT&T
Sent from my iPhone using Tapatalk

No Internet Data in CM14 (no G,3G,4g)

Hi guys, I have been trying to get the MI 4c working with the data but still with troubles. I have restored to stock 2 times ( a long nightmare getting locked by the way) and still without getting the Data working. I can call and use internet with WIFI but not by itself.
Anyone can give a hand?
Trying with different bands in the menu of *#*#4636#*#* without a happy end.
THANKS A LOT

trying this guide about Restoring IMEI DIDN´T work!!!
en.miui.com/thread-315233-1-1.html

Are you using 2 Sims? Have you tried manually adding the apn details?

ermacwins said:
Are you using 2 Sims? Have you tried manually adding the apn details?
Click to expand...
Click to collapse
I am using only 1 SIM, and YES I have tried to put APN manual.

Does the *#06# gives you an IMEI number (or 2...).
If not, what happen to loose it? You should start by explaining that.

Kéno40 said:
Does the *#06# gives you an IMEI number (or 2...).
If not, what happen to loose it? You should start by explaining that.
Click to expand...
Click to collapse
It is giving me 2 IMEI NUMBERS but in Settings, About Phone and Status doesnt show my mobile number.
AFTER RESTORE TO LATEST MIUI I can use DATA 4g but I want to use Cyanogenmod instead, lets see.

tiredofthisbs said:
Settings, About Phone and Status doesnt show my mobile number.
Click to expand...
Click to collapse
That's not important.
So in the CM, there is just a problem with APN.
Post what are they maybe someone from your country could help....

After restore Stock rom MIUI 6.1.7, unblocked with fastboot oem unlock and flashing twrp and CM 14.1 I got 4g working I went to something about SIM CARD activate, and removing all APN and putting my APN manually. I did it before but didn't work .But after all it interrupts also WIFI after a few minutes I dont understand why.