EVO Shift stopped receiving Gmail notifications *Stock/Unrooted* - EVO Shift 4G Q&A, Help & Troubleshooting

We have this stock, unrooted EVO Shift here where I work. It has stopped receiving Gmail notifications.
We thought we had it fixed, but apparently not. Is there any fix for this type of issue on this phone?
Rooting is not an option, this phone belongs to the local Intermediate School District Tech Department.
Any help would be great!

Well the first thing you should check is make sure you don't have an app installed that is causing the issue. What was the last app you installed before the issue started? Also make sure your settings are correct for notifications. Unrooted, and not an option to root cuts down the options. As a last resort you can do a Factory reset. Back up your contacts, then factory reset. Then just let it settle before you add apps. Then make sure you add the one at a time and watch for conflicts with Gmail. Hope that helps
TEAM MiK
Mik Roms Since 3/13/11

I disagree with prboy.
1) Go to settings -> accounts + sync -> google -> make sure gmail is checked. Now go back one screen and go to step 2.
2) Make sure background data is on and auto sync is on.
3) Open GMail and hit menu -> refresh
4)If this does not fix the problem go to manage applications -> GMail clear cache, clear data, repeat step 3.
5) If this does not fix the problem open market -> menu -> my apps and see if there is an update for GMail. Install it. If this does not fix the problem go through steps 1 2 3 and 4 again.
6) Open ROM manager and hit fix permissions and repeat step 4 and then go back to step 3. (for rooted users only).
If none of these steps work call Sprint or whoever your provider is.
This will also help with messages stuck in the "sending" state. It's a known bug.
Let me know if you still have issues after doing this.

Excellent instructions Vic!

Related

Gmail Sync not working

I searched the forum and saw a workaround about clearing data, but that doesn't cut it.
I have DC2.05 installed.
Sync has been working fine.. But all of a sudden today, it stopped syncing. Rather, there is like a 3 hour gap. Reminder new mail reminder came on at noon and I noticed I had 5 emails as early at 9am.
Normally they are supposed to show up right away. It did yesterday. Dont know why it just stops working.
Anyone else experience this? Is this a google server thing or what?
Only thing I did different is added a third account yesterday. Maybe that screwed it up.
Edit: Updated with new findings, see post 3
I've been wondering the same thing too. Since installing 2.0d gmail hasn't been pushing automatically. Looked under every setting I can possible think of, but it's still not pushing it.
fivebass52 said:
I've been wondering the same thing too. Since installing 2.0d gmail hasn't been pushing automatically. Looked under every setting I can possible think of, but it's still not pushing it.
Click to expand...
Click to collapse
well, mine has been working since the last time it happened. It got messed up when I added a new sync account, upto three now. Do the following and it worked for me:
1) menu -> settings -> accounts & sync
- click on a sync account and disable individual syncs: contacts, gmail, calendar
- repeat for all accounts
2) Same location as step 1
-disable auto-sync
- then disalbe background data.
3) menu -> settings -> applications
- click on gmail app
- clear cache
- clear data
4) same location as step 3
- click on gmail storage
- clear data
5) Restart phone
6) re-activate sync functions in backwards order of disabling them:
- enable background data.
- enable autosync
- enable individual sync items for each account
This fixed it for me and has stayed that way for some time now.
Give it a shot
Thanks Jackal! That fix worked for me!
That worked! Will let you know if it doesn't stick, but thanks for the info... that area is the one place I wasn't familiar with. Now I'll know where to start the next time Gmail stops pushing.
Worked for me too. Ill probably have to do it again once I added my other accounts.
jackal424 said:
well, mine has been working since the last time it happened. It got messed up when I added a new sync account, upto three now. Do the following and it worked for me:
1) menu -> settings -> accounts & sync
- click on a sync account and disable individual syncs: contacts, gmail, calendar
- repeat for all accounts
2) Same location as step 1
-disable auto-sync
- then disalbe background data.
3) menu -> settings -> applications
- click on gmail app
- clear cache
- clear data
4) same location as step 3
- click on gmail storage
- clear data
5) Restart phone
6) re-activate sync functions in backwards order of disabling them:
- enable background data.
- enable autosync
- enable individual sync items for each account
This fixed it for me and has stayed that way for some time now.
Give it a shot
Click to expand...
Click to collapse
thank you thank you thank you!
this method works perfectly for my issues. I wasn't having any problems receiving mail, but sending and proper archiving of mail items syncing w/ an IMAP desktop program was not working properly. these steps fixed the issues.

[Notice] Google account info for ROMS Please Read.

I've noticed that there are a lot of users that are flashing ROMs and reporting FCs (Force Closes) after getting their accounts set up so I figured
I would share some information that will not only help the DEVs in new reports from users but also help users enjoy all of the work put forth by
the Devs.
This will cover the Google account settings and help understand some of the features that these settings have and how they effect ROMs once
they have been installed.
Google account auto Sync and App back-Up/Restore does just as it says but when using ROMs with different base versions such as 2.2.1 and 2.3.4
and all in between can have a bad side effect unless you set them up the right way. In "Settings" there are two allowances that you
have to make.
1. "Background Data ( Covers Applications can sync, send, and recieve data at any time. )"
2. "Auto-Sync ( Applications sync data automatically. )"
3. "Backup Data and Settings ( Backs up applications and system settings. )"
These work great for email, contacts, and calander accounts but Google actually backs up more than that. System files for previous settings and profile
settings also get backed up which can cause force closes and ROM errors if restored to a ROM using a different base version of these settings.
If you were using Froyo (2.2.1) and these two settings were on then its safe to say the permissions and settings from this profile were backed up in
anticipation that something may go wrong with your device, when you go to a different base version (ROM) such as Gingerbread (2.3.4) Google doesn't
check to see if the base version has changed when you first set up your phone (after flashing a new ROM) and restores the previous settings for those
accounts. Now if you just flashed something different than you had before this will cause "Force Closes" so lets get down to how to bypass the feature.
Most ROMs require you to reboot twice before setting up accounts or anything else which is correct but once the ROM has loaded for the second time it
may ask you if you want to log into your account(s) before continuing on, you want to skip through all of the steps including Wifi set up.
1. Go to settings.
2. select "Backup Data and Settings"
3a. Disable "Backup My Data" and "Automatic Restore"
3b. " If your a flash junkie like I am keep these settings turned off other wise you will have issues later"
4. Back out and go to "Accounts and Sync Settings".
5. Disable "Back Up Data and Auto Sync".
6. Back out and now go and sign into your accounts but don't sync them, just sign in.
7. go to each account and sync Contacts, Mail, and Calander manually.
After all of the accounts are done you can go back into "Accounts and Sync Settings" under General Sync Settings and enable them. This will bypass the app sync
feature Google uses for these accounts. There is also a way to disable JUST the app and system files in your Google account so it no longer saves system settings
and I'll update the thread at a later date.
I hope this helps with some of the issues people are having with various ROMs.
Edit: There are Apps that are saved by this method by Google, system settings, app settings and data of both which can also cause problems with the way a ROM runs and is managed. Be aware of the last time you saved prior system/app data and avoid these settings from being installed into the next ROM.

[Q] Sky ICS - Google Voice won't allow request

So i installed the Sky ICS version 6.9.2z update and i still can't google voice to work, it hasn't worked since i installed Sky ICS at all... well it installs fine and everything but everytime it goes to allow google request when i hit the allow button it locks up for 10 seconds or so and crashes back to the home screen, it doesn't say force close or anything like that. I have tried clearing caches permissions and everything i can think of... why won't it let me allow request? also, visual voicemail doesn't every work either says incorrect password but i really don't want that anyway... i want Google Voice! So, if anyone has any ideas i could try please let me know, i would greatly appreciate it!
I've also had this problem. I think I fixed it by going to Settings > Call and make sure the voicemail service is "My Carrier" then set it back as Google voice.
If that didn't work uninstall google voice, go to Settings > Call and make sure the voicemail service is "My Carrier" then install google voice again and run through the setup. Should solve it.
I followed the steps you suggested but i still cannot get it to work... the carrier is set as google voice but when i click voice it just tries to go through the setup again and crashes. If i click google voice setting under settings>call>voicemail - settings for Google Voice it just runs through the setup again...Thank you for your suggestions though!
Have you tried the manual settings given on google voice settings page.
I think something like enter ##0040# press call and it will forward...
Yeah, i did manually put those numbers in and got confirmation that it was forwarding to my phone but google voice itself still just crashes when i get allow this request and "click" Allow it freezes for like 10 seconds goes black screen for several seconds then back at the home screen... then next time i click google voice it goes back to the setup again.
I think that everyone has the notification error where it says that the update was unsuccessful. After I see that I always click on my google voice number then back out and it just works. But it sounds like your program is crashing before you even get the unsuccessful msg.
Try moving your GV apk to the internal SD after you wipe data then uninstall from the applications page. In fact goto applications page from settings find GV wipe data,then uninstall and boot to recovery. Now in recovery wipe dalvik x2, wipe cache partition x2, reboot android and goto into rom manager and fix permisions. then goto the market my apps and download GV to install GV either to the internal SD card or the external SD if u have.. point is to try a different path.
If none of that works then I suggest that you re format your internal SD and system but make sure to have your base ROM waiting within reach of CWM.
If you end up going this route then take your time and DO NOT use TitaniumBackup for anything, and uncheck restore system from within the privacy page. Build your foundation slowly on top of the fresh format and back up that solid base with only essentials to cwm.
best of luck
Well, i followed all that and still get the same thing... i was hoping it wouldn't come to starting over but Voice is important to me. It worked just fine on every ROM on my captivate grr so frustrating... My main concern is i don't know how i can do any cleaner of an install than i just did... i just got the phone and never set up the stock ROM at all and the first thing i did is follow the SKY ICS don't complain about FCs guide to get it as clean as possible and then i installed the ROM... There was no backup or restoring anything except i guess from whatever google settings were backed up. I might have to try a different ROM. Well, thanks for all your guys help!
So i downloaded and installed gReader last night and this also has the same Allow Request screen... this freezes, crashes back to home screen just like google voice so it has nothing to do with google voice itself, there is something very wrong... i feel like it has trouble getting permission from my gmail account?
Just an update, i did a format/clean install without anything backed up... Now it all works!
nice! Format, fresh install.. did you uncheck 'backup to Google' in privacy tab?
that was the straw that broke the stubborn androids back from my experience.
Sent from my SAMSUNG-SGH-I727 using XDA App
actually i was debating back and forth but yes i decided to keep backup checked and keep whatever google has backed up and fortunately everything works flawlessly so far!

[Q]Remove Google Backup

How to remove the applications you begin to install after each hard reset using Google backup&restore?
I'm not talking about the Contacts or Gmail being pulled in (that's fine),I just don't want the apps & settings
I've tried the various resets (with backup turned off), but nothing gets me back to a blank, clean phone.
Is there a way to remove?
Thanks.
Oddly enough, this never works for me anymore. Contacts and whatnot come back, but applications never self reinstall since about six months ago. I always assumed since I have to agree to the terms and conditions of the market, it won't start running until I've done so. No real idea though, if anything, don't add your Google info in the initial setup. Set up your settings and whatever else you need to do, then add your Google account info in Settings > Accounts. From there, if it starts to redownload everything, just cancel them before they have a chance to finish. You could also try force closing the market. I did that once when it started to download my apps, it got one app through and quit the rest.
I've checked the online market, there's no settings in there. Hope you figure it out.
When you add the Google account, at the very end, there is this option "Keep this phone backed up with my google account". Unselect that option.
Untick "Automatic restore"

Google Sync Problems

Hey guys, I have been experiencing a problem since yesterday: Although syncing is activated (I tripple checked!) my google account does not sync anymore as long as I use mobile data (other apps like google chrome are able to use mobile data, however, so I am able to surf the internet). This also means that I don't get any emails in push from my gmail account. As soon as I switch to WI-FI, syncing works flawlessly, emails are pushed without any delay. Manual syncing works (pulling down in the gmail app or via the options in the google account settings on the phone).
Another weird thing is the signal status icon. When using WI-FI it is white, as soon as I switch to mobile data, it turns orange (I'm using nova launcher).
So I decided to completly wipe the phone and then reinstalled CM 11s 33R which I downloaded directly from the CM-page. I reinstalled all the apps afresh which means I don't think I carried any wrong settings from my last ROM over to the newly installed one.
Anybody got an idea what the reason could be that there is no syncing anymore and how I can resolve this?
Hi,
im facing the same problem since yesterday morning. I've recognized the exact same issues with the same situation.
As long as im in WLAN all is good. As soon as i am on mobile-data network push is not working anymore. I has been working before fine, but till yesterday it stopped. I didnt change anything in the configuration.
Very strange. I would be very happy if anybody has a glue on how to fix that.
I've also made twice a reset (once per TWRP, and another reset with android reset function) but both didnt help to get rid of that problem.
Senftrn said:
Hey guys, I have been experiencing a problem since yesterday: Although syncing is activated (I tripple checked!) my google account does not sync anymore as long as I use mobile data (other apps like google chrome are able to use mobile data, however, so I am able to surf the internet). This also means that I don't get any emails in push from my gmail account. As soon as I switch to WI-FI, syncing works flawlessly, emails are pushed without any delay. Manual syncing works (pulling down in the gmail app or via the options in the google account settings on the phone).
Another weird thing is the signal status icon. When using WI-FI it is white, as soon as I switch to mobile data, it turns orange (I'm using nova launcher).
So I decided to completly wipe the phone and then reinstalled CM 11s 33R which I downloaded directly from the CM-page. I reinstalled all the apps afresh which means I don't think I carried any wrong settings from my last ROM over to the newly installed one.
Anybody got an idea what the reason could be that there is no syncing anymore and how I can resolve this?
Click to expand...
Click to collapse
Push and sync works again with my device. Also, the orange color in the Signal Status is gone and it is White again.
Found something in the OPO-Forum (thanks to gabriel3714):
Go to:
google.com /Settings /security
under section "account permissions" find "apps and websites" and click "view all" then try and revoke access to you OPO and any other items that shouldn't be there. Then restart your phone.
If anybody still has Troubles, here are some other things to try which were sent to me in an email by Matt Oli:
If Sync isn't working when you're using your data, here are a few things to check for:
•Make sure that Background data is enabled◦Phone settings> Data Usage> Scroll down to Gmail and make sure that "Restrict background data" is not selected.
•Disable Power saving mode
•Clear your App's cache and data◦Open Phone settings> Select Application manager> Swipe to "All"> Choose Gmail> Clear cache and data
•Limit your folder size◦Open Gmail via a desktop> Settings> Forwarding and POP/IMAP> Next to "IMAP access" select "Limit folder size"
•Try Unsyncing your Gmail account temporarily. Try this a few times.◦Settings> Accounts> Google> Select your account> Uncheck Gmail> Check Gmail
•Resetting IMAP◦Gmail> Settings> POP/IMAP> Disable POP & IMAP> Save Settings> Re-enable IMAP> Save Settings
•Remove Gmail Account and setup again◦Phone Setting> Accounts> Google> Select you email account> "Remove account"
◦Re-establish account.
Solution to your problem
Hi, I had same issue.
Go to Keep website. Remove all shared notes. (Delete them, Don't Archive). Go back to Keep on Android. Clear data from Settings -> App -> Keep and launch app again.
Problem solved.
Hi im facing an issue with google sync, im not able to get the game data sync option in google sync. i have updated google play services,play store..and also play games. kindly help me if know any solution.
I am currently running on cm11 rc3...it was working before..now its not...

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