[Q] Incomming Calls Hanging? - Nexus S Q&A, Help & Troubleshooting

Hey there. I got a bit of a problem with my Nexus S, which I've had since January. I didn't notice it much at first, but now it's worse than ever. When someone calls and I push the button to pick it up, the buttons disappears, as if it takes it, but it keeps ringing. Then sometimes, after about 5 seconds, it still takes it. Problem is that most of the time when it does this, I can't hear the person in the other end, but they can still hear me. This is only a problem on incoming calls, not outgoing.
The reason why I ask for help now, is that I noticed when installing a SDK build of ICS, I didn't have this problem, everything was all right. But today, when installing a AOSP build, it starts doing this again.
This problem persists across wipes, and different radio images.
My belief is that there must be some system files in the SDK builds that fixes this problem.
If anyone has a suggestion on how to fix this, other than me digging through system files and trying to replace random files and see if it works, please tell!
Regards, Adam Honoré.

If you feel like you need a better explanation, Please tell.
I can upload a video demonstrating it.

Gonna bump this with new info.
I forgot to mention that after calls, when I press the hangup button, it just stays there for about 10 seconds before hanging up.

Related

Is the RC33 Upgrade responsible for sms/calls Buggy Behavior?

I am in Baltimore Maryland... Ever since i upgraded to jf's rc33 firmware, i get aloooooooooot of " undelivered message" notifications. This never used to happen to me, maybe once a week with 2 messages. In most cases people ask me why the F am i triple texting, and it happens when i try to resend the messages and the phone keeps saying "message cannot be delivered". Is anyone else experiencing this? In maryland only perhaps?
I have tried keeping message count below 100, reseting the phone seems to be the only quick fix. One other thing, when i try to make phonecalls every now and then, the **** just hangs up as soon as the call is placed and when i receive a call sometimes and i press the answer key, it takes about 10 seconds to answer and continues to ring. suggestions buddys?
Make sure you delete your SMS threads if they get too long. Typically once threads get past 150 they are slow and take a while to open. If you are using the stock sms try chomp seems to handle threads better. I have JFRC33 and have not issues.
My wife and I have the exact same problem with the phone hanging up and not picking up a call for while. And dropped calls - almost always. And we live in the heart of Dallas.
yea the g1 is a nice phone, but either android or t-mobile blows..
every now and then people call me, and i get a missed call, but the phone never rings,
and sometimes when i call people, they pick up but one of us cant hear the other,
and sometimes, the g1 will ring, but when i press the green button to anwser, the phone continues to ring
im getting pissed off,
rc29, rc33 both fail to work
I am in Baltimore as well, and I have JF1.42 RC33, without any of the problems you have. Sorry, can't be of more assistance, but maybe your SIM card is old and needs to be replaced? I have heard of them causing issues sometimes.
yup same thing is happening to my phone. it is really starting to piss me off. i thought it was cuz i dropped my phone but i guess others have been getting the same thing. i hope theres a fix for this
I had this happen to me about two days ago. SMS failed to send to anyone. I restarted the phone and havent had a problem since. They are still developing this unit, so try to be patient.
i've had some calling issues recently, both making and receiving.
sometimes when receiving a call, i'll pick up and my phone will reboot, and take absolutely ages to boot up. and when making calls the other end will sometimes go completely dead and it's the same for the other person.
only happens very occasionally but it's happened with a few landline calls and different mobile networks. only been since RC33 too. not saying it's related but it is kinda annoying.
Wipe fixes all
unless the problem's firmware/hardware related, then it does **** all.
Wipe and wait
Could be too many apps eating memory on the G1 and/or buggy apps crashing buggy android. The best you can do is download mybackup from market, back up all data +sms+ageda etc, Wipe the phone. An dont install a single app from the market in 1-3 days and see if problems dissapear.
Personally, i never install any app who claims to "start at boot" Never. MyBackup is one of them and always delete it after backup. i may be wrong but i thing resident in memory apps and apps who starts at boot degrades performance over time, because many of them are buggy so i avoid using them. Well my phone runs fine with this.
buggy behavior
well i think this happen when phone memory is full, try to delete least used applications, clear applications cache like browser and youtube , then do a reset.
Ive had the issue more than a few times where the phone will start ringing but the screen will stay dark, i wait until it turns on to see who is calling after a few rings and then it wont respond to pressing the answer button unless i press it a few times, and even then it takes its sweet time answering. Ive dropped plenty of calls due to this, and yes it has only started happening after the radio firmware/RC33 update.
unrafa said:
Could be too many apps eating memory on the G1 and/or buggy apps crashing buggy android. The best you can do is download mybackup from market, back up all data +sms+ageda etc, Wipe the phone. An dont install a single app from the market in 1-3 days and see if problems dissapear.
Personally, i never install any app who claims to "start at boot" Never. MyBackup is one of them and always delete it after backup. i may be wrong but i thing resident in memory apps and apps who starts at boot degrades performance over time, because many of them are buggy so i avoid using them. Well my phone runs fine with this.
Click to expand...
Click to collapse
Oh... don't even start my on "MyBackup"... I kept trying to figure out why my phone was lagged so much when I was going back to home screen. Uninstalled apps that were running all the time one by one. MyBackup and Phonebook were 2 biggest memory hogs. Phone runs oh so smooth after I unistalled those 2. Backgrounds app still autostarts for some reason but I like that app too much to uninstall and it does not cause as many problems.
bleomycin said:
Ive had the issue more than a few times where the phone will start ringing but the screen will stay dark, i wait until it turns on to see who is calling after a few rings and then it wont respond to pressing the answer button unless i press it a few times, and even then it takes its sweet time answering. Ive dropped plenty of calls due to this, and yes it has only started happening after the radio firmware/RC33 update.
Click to expand...
Click to collapse
I still have this problem after another wipe..
why does android suck...
i wish tmo would come out with a winmo 3g phone, so much more stable and with more features =(.. i miss my shadow now
I started running into the issue of the phone not actually responding to the "answer call" button, but found it was only happening when I had auto-rotate set up with the DroidSans tools and the display had been rotated to landscape. It seemed like it would start trying to switch to portrait, then lock itself up long enough for the call to go to voicemail, then flip to portrait and be responsive again. I haven't had the problem since I disabled auto-rotate.
However, on the "too many apps" thing, I've suddenly started noticing that my phone will start a good 15-20 apps on startup, including things like AK Notepad. I didn't notice if this was something that started with RC33 or if I've done something else to make this happen...does this happen with anyone else?
I have had a similar issue with my g1 dropping calls and will sometimes see a force close while on a call as well. I did a wipe and did not enable auto rotation and so far it seems to be running more smoothly.
Been there done that...I am having the same issues and it is beginning to drive me nuts. I make heavy heavy use of my phone on a daily basis. Dropping calls where they just go to la la land...or the phone rings and I cannot answer for about 10 to 15 seconds, the phone just reboots for no reason... stupid things like that. I have RC33 rooted, radio upgraded with JF 1.41 and this has been happening daily about 3 times or so a day. I love my G1 and I have a hard time parting with it...I am trying to be patient while it develops but...I am about to go get the 8900 curve...
I forgot to mention...I had to do a wipe on my phone also due to a problem with the accelerameter and that did not help this issue either.
-Tonloc69
it seems to me that it is tmob related, since i`ve had that b4 on my lil nokia phone.

SK4G Software FLAWED!

What the hell is going on. I tried resetting and everything, even exchanged the device and the new one is doing the same thing! Also vibrating and force closing it is getting on my nerves! The followig seems to happen after a while I am TIRED of having to turn of my phone and turn it back on! ~ I go to play a .mp3 it says " FIle type not supported"...My .mp3 ringtone does not work the phone just vibrates the selected ringtone doesnt work. I got too take a picture or record video it says "Camera Failed"....I get a visual voicemail....the "play" button is grayed out and I have to turn off phone turn it BACK On just to check my voicemail. Also occassioally my sms wont work either. I turn my phone off and on every morning and throughout day I notice this and its getting REAL annoying !
Well first off, this isn't a software flaw, this is specific to you, as we have many users here including myself who are using these phones daily without the issues you are describing.
You had said that the issue was with an mp3, can you upload that somewhere for us to test on our phones?
As far as the camera and visual voicemail, I've never heard of that issue before, perhaps you ended up with a bad phone again?
I am getting the frequent force close with messaging. I also have had problems with the camera and idk about the mp3 stuff I haven't put any ringtones on the phone yet. This is getting really annoying I agree.
I don't have any issues with mine? Have you guys done anything like rooting or flashing anything?
Nope, completely stock. The most I have done is take a screen shot lol.
hmm maybe some have a defect? It's not all SK4g's though, as some of us have no issues at all. I would suggest getting it replaced by T-Mobile, as this is a factory defect. not sure why that happened to you guys. has anyone else had these issues and found any fixes?
That's kinda tough the hearest t-mobile is like 4 hours from here /:
One of my friends who went with me on the trip to get the SK also got one and he says he's never gotten a force close so you may be right. But could it have anything to do with the amount of texts I send/receive? Because I have to admit it is pretty excessive. The failing to send messages when I am receiving one simultaneously is expected, but not the force closes in my opinion.
It shouldn't force close on you. I know mine fails to send every once in a while too, as I text a lot (kinda the reason I got the phone). failing to send isn't as big of a deal, as it notifies you and you just have to click resend. Not entirely sure why it's force closing though? I wonder if a logcat might help? if you have adb installed, you can try adb logcat and see what shows up when you force close? if we can find the issue there, it might be fixable from our end. all depends on where the flaw lies/if it's just a bad apk somehow or if there's an actual hardware issue or something.
I'll do a log next time there is a fc, I'm having another issue or it may be related, but this one is with WidgetLocker I believe. Sometimes when I go to unlock the phone it'll freeze up and then I dont know how to explain it, but it almost seems like it resets but it really doesnt. The phone will blackout for a little then the homescreen will pop up and service will gone for a while until the cards are read just like if I rebooted.
That might be a function of WidgetLocker, I used it on my old G1 and it always hung and black screened at me.
sduvick said:
That might be a function of WidgetLocker, I used it on my old G1 and it always hung and black screened at me.
Click to expand...
Click to collapse
Yeah I know it does that from time to time, but on my previous phone it wouldn't do that reboot thing where it would lose connection then resend my latest text messages once it reconnected.
I'm not sure why it's doing that. My guess would be that the issues are caused because the SK4G doesn't use a normal lock screen. widgetlocker uses some modification of the system file for the lock screen, and perhaps it's not sure what to modify? just my 2 cents.
sduvick said:
I'm not sure why it's doing that. My guess would be that the issues are caused because the SK4G doesn't use a normal lock screen. widgetlocker uses some modification of the system file for the lock screen, and perhaps it's not sure what to modify? just my 2 cents.
Click to expand...
Click to collapse
That's what I was thinking too, I'm gonna uninstall it for a bit and see if anything changes.
is anyone else having an issue with notification volume? everytime i reboot my SK, my notification volume gets pushed all the way down to nothing, so i don't get a sound notification for texts, emails, etc, until i move the notif. volume back up in my settings. i did root with the one-click for the Epic 4G.
This is a new UI so alot of the apps i.e. widgets you may put on will cause issues. If you like certain apps contact the dev so your device is supported correctly. Still to new to get mad at it till sum of the bugs get worked out. I did notice a couple of times when I left screen on in pocket on accident that when I go to use it again it doesn't respond to any touch but can move courser around till rebooted then its ok. If some don't already know the sk4g is almost the same as the epic. The sk4g is still a badass phone for 100bucks.
Same as the OP
I know this is a little old, but I've experienced the same problem as the OP so it seems they are not alone with this problem.
I actually tried two different newly formatted SD cards (because I thought it may have been the SD card), and still would have the problem. Then I actually did swap phones about a month ago and it seemed the problem would now take several days to resurface instead of several hours. And I could deal with that.
Since the OTA update about 2 weeks ago, the phone has been back on it's original BS as the OP posted and it's driving me nuts. I actually missed some emergency calls last night because the mp3 ringtone didn't work so I'm finding a solution to this issue today or trashing this phone.
My belief is that there is something interfering with the phone's ability to read the SD card for media. Because other apps I have that save to the SD card or read from it work fine. So I'm going to master reset it and not download any of my apps and see what happens when I set an mp3 ringtone. If it makes it through the day with no hiccups, I'll slowly add back one app at a time until hopefully I can find the culprit.
bipoler if you'd like, we can exchange via PM what apps we both have downloaded and see if we have some in common that may be problems.
I'll post back with any progress.
I've been having the problem with ringtones not working, just getting silence when I get a call. for me it seems to happen when I set a ringtone from the app Zedge, I don't think it happens when I use ringtones from the Android System, which would make sense if the issue is related to reading the sdcard. gonna go back to a system ringtone and see what happens today.
Yeah my phone had all those problems, but I installed the Lightning rom and all those problems went away, except for the ones about messages failing...I text A LOT
Lightning ROM
Thanks for that info on the Lightning Rom. I will check that out. Phone has been working flawlessly all day with the mp3 ringtone and no extra apps besides the master reset. I might give it until the morning before I start putting them back on.
On stock id install so many apps that ran on the background that id get delay from opening closing swiping and turning onthe phone.. so I wiped it installed a custom rom and just kept the essentials.. havnt had a problem since... well.. occasionly ill have to odi but that's on purpose
Sent from my SK4G

[Q] sense dialer major lag in placing calls

been having this crazy lag in placing calls with the sense dialer which can take up to 40+ sec!! where, for example, if i select the option of calling a certain contact, i press the button and like nothing happens for like 30-40 sec, and then the calling screen appears!!
Been searching for any solutions, and thou many people apparently had it on several devices, no concrete solution is out there. tried clearing the calls log, removing several synced accounts (exchange, fb…), and other suggestions as well, but all in vain!! the only thing that temporarily works is rebooting, where there is no lag in the first 3-4 calls made, but after that the lag is back and it can takes up to 40+ sec (literally) to place a call, and whenever I doubt pressing the call button and try placing the call again it just queues it and it ends up dialing the number again after the 1st call is placed and putting the previous one on hold and so on!!
is there anyone else facing the same? would truly appreciate any help or suggestions (preferably not a hard reset!) as this problem is really causing me so much trouble?
PS: I am rooted and on stock ROM
Are you running stock, or a Sense ROM developed on XDA?
Col.Kernel said:
Are you running stock, or a Sense ROM developed on XDA?
Click to expand...
Click to collapse
Thanks col.kernel. I am on the stock ROM!
Not seeing that issue on my phone on either stock rooted rom, nor on Bulletproof rom.

[Q] Call/Volume Issues With JB Sense

So I've had a recurring issue. Seems to be happening with any and all JB Sense ROMs really.
After fresh installing a ROM my phone would be working perfectly fine. Then some time after that, any time I receive a call the phone will lock up after I choose to pick up or right after I click send if I'm dialing out. No matter what, I will have not be able to hear anything. No dial tone, no voicemail, no voice on the end of the line. Sometimes a cache/dalvik wipe will fix this, most times it doesn't.
Another problem I've been having is that sometimes volume just stops working completely. No notification sounds, no ringtones, no key presses. Again, sometimes a cache wipe will fix this. Most times it doesn't. Usually these two problems come hand in hand.
EDIT: When I try to search something by voice on Google Now/Search, that also fails. So Mic seems to be an issue as well. But only when everything else is messed up.
I've posted this question on several ROM threads but no help so far. Any help with these problems would be greatly appreciated.

[Q] All sound dropping out

Hey guys, I've been having this issue for weeks and it seems that it doesn't matter what ROM I'm on.
All sound will inexplicably drop out. I mean system sounds, the ringer, notifications, music, in-call, podcasts - everything. Nothing in particular seems to trigger it and sometimes it eventually just comes back on it's own. It seems that sometimes I can get it to come back on by turning the volume up and down repeatedly (may just be a coincidence though). This occurs multiple times a day.
I've tried numerous 4.3, 4.4, and even 4.2.2 sense ROMs, and it still occurs. Pretty annoying because what good is a phone that never rings or notifies you, and you can't even talk to people when you dial them.
I can't confirm this, but this may have all begun when I updated my hboot to 2.15 for the new 3.4 kernel based ROMs. Can't quite remember because it's been like this for quite awhile now.
Anyways, if anyone has any ideas it would be greatly appreciated. I'll try to post a logcat the next time it happens.
DRUMROT said:
Hey guys, I've been having this issue for weeks and it seems that it doesn't matter what ROM I'm on.
All sound will inexplicably drop out. I mean system sounds, the ringer, notifications, music, in-call, podcasts - everything. Nothing in particular seems to trigger it and sometimes it eventually just comes back on it's own. It seems that sometimes I can get it to come back on by turning the volume up and down repeatedly (may just be a coincidence though). This occurs multiple times a day.
I've tried numerous 4.3, 4.4, and even 4.2.2 sense ROMs, and it still occurs. Pretty annoying because what good is a phone that never rings or notifies you, and you can't even talk to people when you dial them.
I can't confirm this, but this may have all begun when I updated my hboot to 2.15 for the new 3.4 kernel based ROMs. Can't quite remember because it's been like this for quite awhile now.
Anyways, if anyone has any ideas it would be greatly appreciated. I'll try to post a logcat the next time it happens.
Click to expand...
Click to collapse
No idea? How come I seem to be the only person with this issue? Haha
I'm currently using Dark Jelly S 28.1 (the last version with the 3.0 kernel). Seems to be a bit better. Anyone have any links or zips of other 3.0 based ROMs? The lionks in all the threads are dead. Guess they took down the zips when everyone started switching to 3.4 and 4.3/4.4.
DRUMROT said:
No idea? How come I seem to be the only person with this issue? Haha
I'm currently using Dark Jelly S 28.1 (the last version with the 3.0 kernel). Seems to be a bit better. Anyone have any links or zips of other 3.0 based ROMs? The lionks in all the threads are dead. Guess they took down the zips when everyone started switching to 3.4 and 4.3/4.4.
Click to expand...
Click to collapse
Well I tried some other 3.0 roms thanks to some very helpful people in another thread I created http://forum.xda-developers.com/showthread.php?p=48029123#post48029123 but I am still having sound issues.
I tried reflashing the 2.15 firmware and the sound was back until I received a call. After I hung up, I lost all sound.
I'm not very knowledgeable when it comes to this stuff, but I ran a logcat and noticed a view errors relating to sound (SoundPool: error creating audio track, Audiotrack: could not get audio output for stream type 1, AudioPolicyManagerALSA: getDeviceForStrategy() speaker device not found for STRATEGY_SONIFICATION, etc). Not sure what this means or how I can go about fixing it. Looking at running an RUU to see if that will help but I'm on Linux so it's a bit more complicated than just running the .exe and I'll have to reroot anyways so hopefully someone can shed some light on this for me. Attached is a log showing the errors.
I am having the exact same problem with my HTC one S. For no apparant reason all sounds stop (speaker, music, notifications, can't make or recieve phone calls)
My problem started when I was running stock software. It got so bad that I had no choice but to S-OFF, Root and install a custom rom to see if that solved the problem. I currently am running MaximusHD and I love it. But the problem is back.
After searching throught the logs there seem to be two main errors "failed to enable the mixer controls for the speaker" and "AudioPolicyManagerBase(261)".
Does anyone have any idea of how i can disable or reinstall the service that is tied to this?
Bump... I also seem to having this problem. I'm running stock rom, rooted. S-On.
Randomly, my audio stops working. Sometimes a reboot fixes it, sometimes not. Sometimes a hard reboot (holding power down) works, sometimes not. More often than not, rebooting to recovery, then booting sytem fixes it.
I know it's not hardware because during this occurrence, some software (e.g, google voice search) gives an error but runs fine when things are normal.
I tried looking at logcat (I'm new at this) but nothing jumped out. Would love some help getting to the bottom of the problem as it's really annoying to randomly not be able to answer calls.
So this problem is happening more and more to my phone. Since my post earlier this month, I've tried Stock rom, liberty rom, and CM11, and the no-audio problem happens randomly on all of them.
This is really frustrating, as it makes the phone unusable. I'm very close to giving up and just getting a different phone.
Interesting find... I removed Lookout Security, and this appears to have solved 80-90% of the problem.

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