Related
(This is not device specific errors.)
HTC HD7, used for 2 months. From 2 days ago. basically stopped connecting to WiFi networks with NEW names. As soon as taping on the new network, it goes to 'connection unsuccessful' error instantly. (Not even trying to connect), while my other devices working fine on these networks. The phone is actually able to connect to any other wifi network it had previously remembered (SSIDs like linksys, netgear, even other hotel wifis, coffee wifis,). I have tried at least 10 different new wifi network, the phone simply refused to connect..
Note with 'secured network', phone asks for a password, but as soon as taping 'done', error message appearing straight away (connection unsuccessful, note, if typed wrong password, does give a different error, 'invalid password') and ask to retype password. Note, this is not due to wrong password, the password has been thoroughly tested.)
Any ideas?? I have been travelling a lot with my phone these two months. Like 10 different cities...imagine the number of wifi profiles saved in my phone?? like 100+?? The windows phone give up on me?? Comeon....my iphone has not done that in 3 years....
Additional note, the tested networks are 802.11b/g not n. So should be fine......
Since this HALF BUILT windows phone 7 SW does not have other useful menus that allow me to explore a bit further in the phone. All I can do is just restart wifi, phone.....I do not want to reset..BTW, the SW does not offer reset setting option...only reset whole phone.....?
Possible solution:
1. I have read through this forum. Looks like it is possible to play with the registry files (to remove some of the wifi profiles)?
2. When I get home, I will change my home router to the SSIDs that the phone might have connected to and delete them when they pop up to free some space. This way, I should be able to verify my theory!
If you long press a remembered wifi profile, you get the option to delete it
Yes, of cuz. But u have to let the remembered network to appear in your list in the first place? How do you do that when u r travelling around?
This is just ridiculous.
I am seeking methods outside what I mentioned above.
Waiting for someone to help here...
I have tried to change my home network SSID to those the phone had previously remembered and made some discovery.
Basically the phone is able to connect to thos old SSID given they are unsecured. I was also able to delete those profiles...
However, here is the however, after deleting several old profiles, I still was not able to connect to new wifi network...And what was worse, after restarting the phone, I cannot connect to the previous SSID I have just deleted....
Basically, the phone has stopped accepting new Wifi profiles....This is some serious software bug.
A SW that is full of BUG and no fixes and no one cares...
OaG_sGm said:
A SW that is full of BUG and no fixes and no one cares...
Click to expand...
Click to collapse
I imagine Microsoft tech support would care if you called them.
The only thing you can try is to hard reset.
Sent from my OMNIA7 using Board Express
OaG_sGm said:
A SW that is full of BUG and no fixes and no one cares...
Click to expand...
Click to collapse
I didn't realize we worked for MS. Like most severe smartphone problems, you need to hard reset. If you talk to MS support they will tell you that, if you call the OEm, they will tell you that as well.
edit: and how do you know this isn't device specific?
The OP is correct. There is no way to delete remembered wifi networks without actually being in its vicinity. I have had this problem. Sometimes, a soft reset fixes the problem. Other times, I delete the network, then try reconnecting. Other times, if the router is accessible, a quick power rest fixes the problem. Also, sometimes, connecting to another network, deleting it, and then reconnecting back to the desired network solves the problem.
However, there are times that the wifi simply refuses to connect no matter what.
This looks more like an software problem. But I should not have said it is not a device specific problem 100%.
Till today, I have used Tune to backup my pictures...but have not decided to reset it yet. Cuz a lot of things need to be manually restored..
I think I will wait for the first important update come out and see if that fixes anything.
All of these arises because the OS is like a rush job, a lot of functions and menus simply does not exist.....
My phone still refuses to connect to ANY NEW wifi network. Including the one it remembered (if I delete them)
This problem has not been solved still. Just wondering is any body else having the same problem?
just ride off wp7, go for android htc desire hd,this thred will go for soooooooo many pages until you get solved your problem.please dont waist your time here like me.
This problem has been FIXED with March update!!! Now the phone runs faster and there are heaps of apps. Now I am waiting for flash and skype api etc...
My HD7 worked without issue from the beginning of the year til around a month ago.
All of a sudden, my WiFi became extremely unreliable, sometimes taking an overly long time to recognise or connect to an obvious access point, sometimes finding none at all.
After I do manage to connect wirelessly, I see no speed increase in data transfer to suggest that the phone is even using the wireless link. Web pages sometimes load slower than over 3G. I had read that HD7s have trouble using certain WiFi protocols and adjusted accordingly, but the workaround was to no avail.
Additionally, once WiFi has been selected, I cannot switch it off. I am 'locked out' of the WiFi settings page. When I tap it in the menu it responds as if I've nudged it but it cannot load. The only solution is to remove the battery. On occasion, this stuck WiFi has also caused the capacitive buttons, camera and power switch to become inactive. Curiously, touch screen function seems unaffected.
I thought maybe this issue was tied to corrupt settings with my hub, but changing SSID / WEP key etc etc on my router hasn't fixed the problem, and connection to other open WiFi signals jam the phone just as badly.
I upgraded to Mango in the hope that a fresh OS update may 'rejig' my wireless settings into working, but again, no joy.
Anyone experienced anything similar? My final options seem to be factory reset the handset to see if that solves the issue, or return the handset to O2. (Both involve losing all my data, game saves, application data AND the recently delisted SW: Battle for Hoth permanently.)
Anyone got any other thoughts?
*EDIT* After a bit more research, I found that even when the phone has connected to a WiFi source, by turning Operator Data Service off, you can see that the WiFi service is in fact not doing anything.
I braved a factory reset, managed to whack WiFi on no problem, browser ran at appropriate speed, then everything crashed as per usual, I couldn't connect to the marketplace and had to pull the battery in order to use any of the capacitive buttons. I guess it was a hardware issue individual to my phone after all.
Guess I'll give O2 a ring sometime soon to sort a replacement. Not looking forward to losing all my game progress though it has to be said.
bro i m having the same exact problem havent find any solution yet i even tried to copy and replace the wifi files from another clean htc hd7 but useless when i upgraded to 7740 the wifi worked perfectly for 1 night only then at the morning it stopped working, everything else works great. my theory says that its not a hardware problem cz i used internet sharing which uses the wifi adapter (if i m right) so its a software I GUESS
soufano21 said:
bro i m having the same exact problem havent find any solution yet i even tried to copy and replace the wifi files from another clean htc hd7 but useless when i upgraded to 7740 the wifi worked perfectly for 1 night only then at the morning it stopped working, everything else works great. my theory says that its not a hardware problem cz i used internet sharing which uses the wifi adapter (if i m right) so its a software I GUESS
Click to expand...
Click to collapse
I had the same problem as well, couldn't connect, got to the point where even the power button stopped responding. Hard resets would only help for a short time and enabling WIFI would never connect right and eventually get me back to the same problem. I then got a replacement device, but it's not much better, I still can't connect to any WIFI, but at least it's not freezing up on me. My solution thus far has been just to avoid turning on WIFI if at all possible, but it's far from a perfect workaround. I'm guessing it's the HTC WIFI driver that's got issues.
i got similar problem.. send phone to service problem was "circut board"
replaced working fine...
when i was using wifi my phone was freezing some menus stop working and i have to remove battery
I am sort of at a loss. My Surround is losing it's celluar data settings every time I turn it off and boot it back up. The signal bars do no E, or G, or H or anything else. If I am not connected to wifi there is no data at all. Speaking of wi-fi, it also does not maintain most of my saved networks. The only one is does is the one at work.
I first ran into this after Mango RTM upgraded to final. I was having other issues (e.g. music search not working) and blamed it on the upgrade. At the time I WAS able to use the HTC connection setup to configure the cellular data connection. I finally did a complete wipe on it a couple of weeks ago; I flashed back to the original ROM release and let it spend the next couple of hours updating back to Mango. Everything seemed fine but in the last couple of days I have found the problem has returned. To make matters worse, I can't even seem to download the HTC connection setup app anymore.
I have tried multiple soft resets, battery pulls, booting up without the SIM and then booting up with it, etc. Anyone have any ideas on what is causing this and how to fix it? The phone is pretty useless as a smartphone without a data connection.
http://forum.xda-developers.com/showthread.php?p=17396407
Try that rom :] You need to do a RSPL / HSPL thing first;
http://forum.xda-developers.com/showthread.php?t=1195647
I suggest downgrading to a lower firmware and then doing so :] Mine does it from time to time aswell, Usually gets fixed when I--
1; get a call
2; turn wifi on or off
3; airplane mode
But even if it doesnt show the network type, It always works
SR1738NX said:
http://forum.xda-developers.com/showthread.php?p=17396407
Try that rom :] You need to do a RSPL / HSPL thing first;
http://forum.xda-developers.com/showthread.php?t=1195647
I suggest downgrading to a lower firmware and then doing so :] Mine does it from time to time aswell, Usually gets fixed when I--
1; get a call
2; turn wifi on or off
3; airplane mode
But even if it doesnt show the network type, It always works
Click to expand...
Click to collapse
Thanks. 1, 2, and 3 definitely don't fix it. It might be worth going with the custom ROM just so that it's unlocked and saves me from having to pay for the official unlock down the road sometime. One other thing is that around the same time I started getting some screen wonkiness. I would be trying to type something and the keyboard kept minimizing back to the bottom every few characters. Mainly only affected text messages though.
I decided to call AT&T to see if they might be able to force a refresh of the data settings. Since I've called them before on the problem the guy thinks it best to replace the phone. Guess we'll see what happens. May still do the ROM you suggested once I get it though.
Bleeping bleep bleep phone! Someone in a different thread suggested HTC might be able to help with an issue like this. Only solution they gave was a hard reset so I finally did that on I think it was Thurs or Fri. Everything was dandy at first. Fast forward to today and I notice this evening that my phone had lost it's settings again and once more I can't get them back. I also notice that it ate my saved wifi networks again.
I have the refurb device AT&T sent and I suppose I will go ahead and try to use it. I just hate having to set everything up...again. It's really getting old. Could my SIM card be to blame?
Haha. Going to be attending the local WP Insider Circle thing next week. Maybe I'll get lucky and win a new phone.
Hi lately i have been experiencing troubles with my wifi.
The router signal is strong and whenever i turn on my phone it will be connected in less than a few seconds but WITHOUT connectivity. (ie. the wifi symbol shows connected but i cant browse the net)
The only work around for this is to manually disable and re-enable wifi for my phone to be truly connected. (Which is very tedious)
I know this may be a router problem as well but in the past i didnt have this issue.
Im using HTC Mozart 7 - updated to 8107
I was wondering if anyone is having this issue too and knows of a solution to it.
Thanks
unplug the router and plug it back in (after 30 seconds)
Home routers are noted to stop handing out addresses at random times. Rebooting re-enables this so the phone can get an address and get on the net.
Hm my router is working properly. All my other devices are connected with connectivity. Whenever i turn on my phone, it also says connected (but without connectivity), so the work around is to disable and re-enable my "phone" wifi and then my phone is connected WITH connectivity.
To do that is quite tedious every single time... and it seems like a connection bug in my phone if all my other WIFI devices are connecting properly
Thanks
Hi guys.
I have the same issues with my Omnia 7 too. Started a few days ago. Cant sync emails, nor surf on my phone. It seems like itss connected to my network. I have my latop and other phone working on it like a charm. Any ideas?
Hi,
I have the same problem on my Omnia 7 and it all started after the 8107.79 OS Update.
The WiFi works fine when you first connect but after the phone is not used for a few minutes and I turn it on, it's shows as connected but I can't load any websites.
If I disconnect the WiFi and connect again it works fine
This is a serious issue!!!
I have also tried to restart my router but this didn't solve the problem.
Did you guys found a workaround?
Thanks!
Same here
I have the same problem (after 8107 update).
It connects to my wifi, and strangely sometimes (but that's rare) working, and get pages to load on, but then it shows the connection, but can't load any page in IE.
Also, reconnecting doesn't solve always the problem.
Any suggestions what to do?
After i have done a hard reset, and reverted back to 7740, i don't got any problem to cennect to my home wifi.
But the disappearing keyboard is really annoying, so i want the 8107 update features, but not the bugs of it.
Still no other one have problems with the wifi connection @8107???
We are 3-4 who got the problem, so i don't think its so user specific...
Another news
After reverted back to 7740 i decided to update one more time to 8107. (If something will go wrong then I have a backup of my Omnia7 with WP7 Easy Backup).
So i updated to 8107 one more time (no KK2 update arrived, CSC and PDA is KI4), and now the wifi connection works fine.
So try to revert back to an earlier version (with a backup), and then update again, maybe it can solve the problem
Yea.. but that is really random then... its like saying ur update is better than my udpate!! haha even though its the same material overall
Im sure more people have this issue as well just havent seen this thread
Hello ! I have the same problem with my HTC HD7 I have to take off the battery to let WI fi work again this is very annoying!! A fix for this please!!
Sent from my HD7 T9292 using XDA Windows Phone 7 App
count me too ! Omnia W
Not working - again
I've done a backup in 7740, so i reverted to it for 1 day, and there was no problem with the wifi.
Then i decided to give another try on 8107 - and it worked well for 3-4 hours. That was 2 days ago (as you can see in my earlier posts)
But now it have the same problem, connects to the home wifi, but after a while the internet is missing, however the connection remains! Can't load any page on IE and can't connect with any app that needs internet connection.
This is a serious problem, and i see that others have this problem too, so we should deal with it!
Any expert that know something about this issue?
HTC Trophy with the same WiFi problem.
I have same problem on my LG Optimus 7.
anyone with problems receiving incoming calls too? sometimes freezes the screen and have to take the battery out and put it again to reboot!
Same problem here with HTC Titan. The prob started after the 7740 update. Now running 8107. Turning the WiFi off and on again does work (thanks Mercea2) but, as he says it is tedious.
I'm having a similar (same?) issue on my Omnia 7 - the problem hasn't always been there though.
I've come up with a work-around - turn off 3G data while in range of WiFi, and turn WiFi off when not in range and switch 3G data back on.
If only one is turned on at a time, my people hub updates instantly. If both are on, it takes many attempts and a long time.
Seems like there is some issue switching between 3G and WiFi...
3G/wifi not working together
As someone said it before, the wifi keeps giving errors if 3G data connection and wifi is also turned on!
If i switch off and back the data connection switch (!!), then the wlan works again for a while. If i switch data totally off then works flawlessly.
Any workaround for that?
Maybe a homebrew, that can switch off data connection temporarily, if the phone is connected to a wifi network, and after disconnecting it will switching back. But I think if it can be done, than just on fully-unlocked roms (i have Omnia7, and unfortunately DFT SammyRainbow is not ready yet)
My wifi/3G problem started with the 8107 update (Omnia7, not KK2).
So any suggestions what to do?
Ok.... this is getting on my nerve... whats the point of having wifi on if it doesnt connect the moment that its suppose to!!!
Can we inform anyone about this?
Same problem here with HTC mozart after the update... worked for 2 days and then no more wifi
Hope microsoft put an update soon
Heyho,
about three weeks ago, my N5 suddenly lost it's signal over night and shows me "Emergency calls only" and it won't register into any network, just giving "Selected network unavailable".
When this occured my N5 had 4.4.2 stock ROM and rooted. I've unrooted it and updated to 4.4.4, but I still got the same problem.
Problem occurs with any simcard, while simcard works with other phones just fine.
Have deleted and reconfigured APN, but didn't make any difference.
I get a signal every few days, but I still can't receive text/calls or call/text anyone and my mobile data doesn't work.
I even tried to downgrade to 4.4, but that didn't solve my problem either...
I'm from Germany, but in New Zealand at the moment, so I really need my phone in case of emergencies and to stay in touch with family/friends.
I have been searching for a solution since it started, but have not been able to find anything that worked.
Sending it back to Google isn't an option right now because I am travelling.
I am really thankfull for any suggestions or if anyone knows how to fix this problem!
Cheers
Have you checked to make sure the network setting says 2g/3g/LTE preferred. Because I had this problem when it was switched to 2g only and was fixed by the above option
If the above fails trying going to your dialer and typing *#*#4636#*#*. Go into phone information and you should see a drop down box to select your network mode. Play around with those until you get a signal but you might not want to try CDMA options (WCDMA is ok) since you're on a GSM network.
Sent from my Nexus 5 using XDA Free mobile app
had exactly the same issue as you mentioned. Nexus 5 tends to lose network without any logical explanation and it tends to work at one place but stop showing network if you walk half a mile down the road (or may not show any network anywhere). Google has released an update in June in which they have updated the modem to solve the problem..given that I am in India and the June update was for India, Australia and Newzeland, it worked like a charm for me (all i had to do was flash the modem from twrp)..people as far away as netherlands have reported the modem to work for them..
NOTE: IF U INTEND TO FLASH THE LATEST MODEM, DO NOT FORGET TO TAKE A BACKUP OF YOUR CURRENT MODEM PRIOR TO FLASHING THE NEW ONE..
check your sim card. if you can, try someone elses.
Alright,
I've tried every thing again so far, but nothing seems to work.
Sitting in the library, I noticed that I get a signal, when connected to WiFi, which stays for 1-2 hours after disconnecting.
But I still can't make any calls or text and mobile data doesn't work though the APN is correctly configured and and data enabled.
I really hope to be able to solve this problem somehow, don't want to put aside my beloved N5 :/
_____________________________________________________________________________________________________________
Edit: Haven't found any solution so far and bought a new phone for the moment until I'm able to send it back to Google.
Might be an hardware issue and not software related.
Cheers
Kimpfimp said:
Alright,
I've tried every thing again so far, but nothing seems to work.
Sitting in the library, I noticed that I get a signal, when connected to WiFi, which stays for 1-2 hours after disconnecting.
But I still can't make any calls or text and mobile data doesn't work though the APN is correctly configured and and data enabled.
I really hope to be able to solve this problem somehow, don't want to put aside my beloved N5 :/
_____________________________________________________________________________________________________________
Edit: Haven't found any solution so far and bought a new phone for the moment until I'm able to send it back to Google.
Might be an hardware issue and not software related.
Cheers
Click to expand...
Click to collapse
hey kimpfimp... u r not alone .. ive had this problem for 2 months now .. .. i have a nexus 5 and i have this exact same problem .. leads me to believe maybe its software related .. started after lolipop .. havent been able to find a solution yet !
worst part is that it is happening on an Replacement device after i RMAd my first nexus for a power button problem !!
i hope its software related and can be fixed .. because google is now refusing to rma this as im now out of my warranty period !