WP7 not seeing microSD - Windows Phone 7 Q&A, Help & Troubleshooting

So my phone isn't seeing any of the microSD cards I've tried in it so far (16GB Class 4 SanDisk I bought from Walmart and the 8GB Class 2 I pulled from my wife's EVO). There wasn't a microSD card in it when I bought it and when I go to about it says there is only 5.75GB total storage.
I've tried doing hard resets from the About page in Settings, but it never touches my card. Is there an app or anything I can check to see if the microSD slot is even being seen by the device?
It's an HTC Mazaa. I got it as a developer device from Microsoft...

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Micro SD card not detected

So today i brought a 8gb Transcend Class 6 mico sd card for my raphael. So i went back home and try it then i found it not detected on the file explorer but it says expansion slot in use when i go to Settings>About. Thanks in advance.
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Transcend is not recomended by HTC. i am also having same problem with my SD card which is made by Transcend (4GB capacity). it detects when you put it in phone for a longer time, but you can not write/save/copy anything in it. it will say FILE CAN NOT COPY, MAKE SURE THE PHONE IS PROPERLY CONENCTED AND SOURCE FILE IS NOT MOVED BLA....BLA... BLA...
when i checked with HTC team, they advised me to use micro SD from SANDISK.
well the weird thing is when i insert the card on my friends phone(HTC TYTN 2) it detects it instantly after inserting it in. But when i insert it on my phone it doesn't work, btw i also tried another card from my friend, it a sandisk 4gb and it worked. hmm this seems top be a uncommon issue.
I ahve the SAME exact problem with the 8GB Transcend Class 6 Micro SD that I just bought for my phone. I've had no issues at all with the 4GB Transcend Class 6 card that I currently have. On the other hand, I had a 4GB Sandish Class 6 that would not work in my Raphael but would work just fine in my Kaiser.
Appearently the card worked randomly but i can't copy any file to the card for some reason.
look for something called SDformatter by panasonic i had similar troubles with a couple sd cards till i found this program.
they all work now in any phone/device.
Is there any specific setting to set in the program Panasonic formating program? Erase enable or whatever? I had my SD card working for about 2 or 3 days and now its not detected again.
I have similar my 8GB does not get recognized and if does it's only for a matter of minutes then corrupts but my 2GB reads fine, but the 8GB is fine in Kaiser already used the SDformatter to which makes it read till corrupts again within minutes...
Going to try some other cards out in local shop before purchase will take laptop to transfer data while there.
stylez said:
I have similar my 8GB does not get recognized and if does it's only for a matter of minutes then corrupts but my 2GB reads fine, but the 8GB is fine in Kaiser already used the SDformatter to which makes it read till corrupts again within minutes...
Going to try some other cards out in local shop before purchase will take laptop to transfer data while there.
Click to expand...
Click to collapse
I have read in a lot of post that Transcend 8GB class 6 card have problems to be recognized by Rapahel.
I also have one. On my Kaiser worked well.
With stock rom it wasn't recognized by Raphael; with Energyrom it is recognized, but i used for few minutes, because i feared that something bad could happen..after reading all these post.
I usually use a Kingston 2gb card.
We were unlucky buying these cards...
Monfro said:
I have read in a lot of post that Transcend 8GB class 6 card have problems to be recognized by Rapahel.
I also have one. On my Kaiser worked well.
With stock rom it wasn't recognized by Raphael; with Energyrom it is recognized, but i used for few minutes, because i feared that something bad could happen..after reading all these post.
I usually use a Kingston 2gb card.
We were unlucky buying these cards...
Click to expand...
Click to collapse
Mines a Samsung 8GB class 6 and think your correct just an unlucky card and yeah Kingston 2GB fine, when can get to test some cards will update post.
stylez said:
Mines a Samsung 8GB class 6.
Click to expand...
Click to collapse
Yes, I also have a Samsung 8GB class 6 card that my Touch Pro refuses to read. Tried an EnergyROM as I had read that for some reason they were better at reading some cards. But no dice - just bought Sandisk Class 2 and it works perfectly so far

[Q] Class 10 MicroSD Card, problem?

i did a test on Patriot Class 10 32GB Micro SD on my Sensation. everything went quite smooth, for 10 hrs...after that Sensation can't detect the card anymore. Put the card into card reader, PC can't detect card. so all data in the card was gone and the card is now rendered unusable!
tried on a Transcend Class 10 16GB, Sensation couldn't detect the card at all!
put in a Sandisk Class 4 8GB, Sensation immediately detected the card and i'm still happily using the card for 3 days without incident...
in fact, my Asus Transformer had the same issue with a Patriot class 10 32GB card. wiped the data on the card and rendered it useless...
so any info that i should know abt regarding class 10 MicroSD Card?
thx
I have no solution for you..
I can only say that i am using a Transcend Class 10 16GB card
with no problem. Maybe the problem lies within your phone?
but it happens to my HD2, Asus Transformer and my Sensation...
three devices with the same problem?
i really dunno...
If the card couldn't be read by your pc or 3 other phones, that would lead me to believe that your card is bad. Hopefully you bought it from a reputable seller with a solid return policy and you can just try a new one.
Ive had this problem a few times, its usually the card. I was able to detect mine using Micro SD Adapter but i couldnt open it up. I used Paragon Partition Manager (only thing that detected it) did a full wipe (takes a longgg time 5-7 hours) and then reformatted using windows to just a FAT32, then used Clockwork recovery to partition EXT. It worked fine after that, it was my old 8gb card
I've bought a 16GB Class 10 microSD from Patriot. No problems at all. works fine and is very fast.
Your card must be broken...

Removable Storage in HTC Mozart

Hi all,
My apologies if this has already been covered but i have a question regarding the removeable but not removeable storage within a HTC Mozart 7.
Ive pulled the phone apart previously a long time ago and had a 16 kingston class 2 Micro SD installed and it caused alot of freezes and crashes and as such i removed it and placed the existing sandisk 8gig class 4 Micro SD card back into my phone, Ive been using this fine for quite a while and the time has come where i either have to remove all my pictures and movies (Back them up of course) in order to keep using the phone as i have run out of space. This isnt something i want to do as i like to have the pictures and movies on the go with me like they should be so i can access them whenever i want. Ive started using skydrive to store my pictures to make room on my phone so i can use it. Anyhow as im getting off topic i`ll get to the point. I purchased a Genuine Sandisk 32gig Class 4 microsd card before the release on mango in the hopes it would work and it subsequently didnt. I therefore email HTC support asking them for a list of what cards are supported and strangly enough they did respond. With this
Here are the brand names of SD card and its storage that are compatible with HTC handsets. We have tested these and we can guarantee its functionality. You may use one of these to your phone. Please see the list below:
BRAND SIZE
ADATA 4GB, 8GB, 16GB
Kingston 4GB, 16GB
PQI 16GB
Pretec 4GB, 8GB
SanDisk 1GB, 2GB, 4GB, 8GB, 16GB
SILICON POWER 4GB, 8GB, 16GB
Transcend 4GB, 8GB, 16GB
As there is no mention of the 32gig card being supported i took it out. im now trying to install a 16gig kingstone class 4 card and when i boot the phone i get the error "Memory card not working". so i thought i`d try the old 16 gig class 4 card and got the same message. Its worked before but i have a feeling that it may not be working now as it was used with the old OS and not with 7.10 so my phone no longer detects it. Anyway does anyone have any ideas on how i can get the 16 gig or 32gig class 4 cards to work with my phone? Do i maybe need to jailbreak it to make it support higher cards?
Any answers would be helpful
Solved
For those wondering themselves how to do this (Mango Update). Basically follow your guide to removing the old SD card and input the new one, ive had problems with kingston class 2 cards and bought a genuine sandisk 32gig class4 card which is now working and installed in my HTC Mozart.
After installing the new card and booting your phone you get a message "Memory card not working" whereas with the old original OS you got prompted to format (looks like M$ changed that feature). So what you need to do is power off the power and holding down both up and down on the volume keys power on the device. You`ll get prompted with a 2 options.
Volume Up - CRC checking ( i think)
Volume Down - Factory reset
NOTE-this will wipe your phone completly. If you havnt done a zune backup i STRONGLY advise you do this before attempting this.
Press down and you will see a message advising "Reset Complete". Power off the phone and turn it back on and the phone will restart in "First Run" mode. Once you have completed all the steps you should see the OS booted up. Check Settings\About\More Information and you should now see your new size depeding on the size of the SD card you`ve installed.

Moto G 4g LTE - Sandisk ultra 32gb microsd card won't mount

I picked up the Moto G 4g LTE version recently hopping on the fact that they added an sd card slot. Anyway, I purchased this http://www.amazon.com/SanDisk-Ultra-MicroSDHC-Memory-Adapter/dp/B007XZM6VG/
microsd card hoping for some nice expansion. But for some reason whenever I insert it it says damaged sd card, tries to format it, then says blank sd card, and basically loops this process. Now here's the weird thing, this sd card works fine (can read and write) in other people's phones, but just doesnt seem to work in mine!
I even tried my friends 32 gb microsd card and it worked (it was a slower class 6 varient),I tried *my* sd card in that persons phone, and it mounted and worked fine, the sd card works in my PC also.
I'm wondering if I need a slower speed card? Maybe class 6 or 4. Because I read up on another guys problem on here, his is freezing but he got a slower 32 gig card and now it works without a problem. I know he was having a different problem but I'm wondering if the phone is having an issue with class 10 cards.
Anyone having the same problem or have any idea what might be going on?
Arthemedus said:
I even tried my friends 32 gb microsd card and it worked (it was a slower class 6 varient),I tried *my* sd card in that persons phone, and it mounted and worked fine, the sd card works in my PC also.
I'm wondering if I need a slower speed card? Maybe class 6 or 4. Because I read up on another guys problem on here, his is freezing but he got a slower 32 gig card and now it works without a problem. I know he was having a different problem but I'm wondering if the phone is having an issue with class 10 cards.
Anyone having the same problem or have any idea what might be going on?
Click to expand...
Click to collapse
Hi,
As I mentioned on the "other guy"'s topic, I experienced this kind of issues with my previous phone, which were entirely solved by replacing my 32 GB Sandisk class 10 card with a 16 GB Samsung class 6 card. AFAIK, fast cards may cause malfunctions with some Android phones, because of the access response times.
SbM_ said:
Hi,
As I mentioned on the "other guy"'s topic, I experienced this kind of issues with my previous phone, which were entirely solved by replacing my 32 GB Sandisk class 10 card with a 16 GB Samsung class 6 card. AFAIK, fast cards may cause malfunctions with some Android phones, because of the access response times.
Click to expand...
Click to collapse
Had the same issue. resolved by getting a different brand and lower class. all issues resolved.
I'm using this card bought thru Amazon for 17.99 ------Samsung Electronics 32GB EVO Micro SDHC with Adapter Upto 48MB/s Class 10 Memory Card (MB-MP32DA/AM)------
I have had 0 problems with it and high benchmarks, I use to use Sandisk but after multiple problems with multiple cards over they years I have completely abandoned them for Samsung and have yet to have a problem.
The problem comes from that, some cards won't fall back to lower performance level and thus causing issues for the device that it is inserted in.
Some devices does not have problem with that tough.
Another reason could be the file system used, but that's less likely, although not very rare.
And one more thing is that brands like SanDisk, Samsung, Kingston etc are the actual developers of the SD technologies and sometimes you may get a product that is using newer technologies, which often causes troubles.
I purchased same Sandisk micro card from Amazon as OP did. I got same results. It is sitting here on my bed with RMA on it to back to Sandisk. Just got a new speck sheet which was posted from the motorola forms that says the following:
Micro SD UHS-1 "The card will work, BUT the Moto G 4F/Lte WILL NOT SUPPORT UHS 1 - SPEEDS.
So it appears, a slower speed card is in order. I just had to purchase a Samsung 16 gb class 6 card. Would rather have had a 32 gb but could not find in class 6.
Random and Sequential of my 32gb Samsung Evo UHS-1 in my Moto G LTE using A1 SD Bench
Thanks so much for the input and advice guys! I was too impatient to order another sd card and wait for it to ship so I went and bought a random 32 gig class 10 card from a brand i've never heard of called "Monster digital" and it works perfectly. So I'm not sure what really fixes it, if it's a brand thing or size or speed or what. But my change from my non working sd card was Speed: UHS-1 -> Class 10, and Brand: Sandisk -> Monster Digital
Regarding the SD card issue. I tried with three separate phones with a 32gb class 10 and and a 16gb class 4 -- failed on two of them, but works fine on one of the phones. So there is definitely a build quality issue ( and/or difference ) between the phones, aside from the mentioned 'supported sd card class.' Both of these cards work fine on all other devices ( pc/laptop/tablets including old SD card readers with adapters )
interessant said:
Regarding the SD card issue. I tried with three separate phones with a 32gb class 10 and and a 16gb class 4 -- failed on two of them, but works fine on one of the phones. So there is definitely a build quality issue ( and/or difference ) between the phones, aside from the mentioned 'supported sd card class.' Both of these cards work fine on all other devices ( pc/laptop/tablets including old SD card readers with adapters )
Click to expand...
Click to collapse
Wanted to give an update. Tested with four devices now ( 2 black, 2 white ) and First one ( white ) worked, next two did not work, but the fourth device ( black ) it worked to detect 32gb sandisk without fail. So there is _definitely_ a difference between them from device to device -- maybe even assembly line quality control issues depending on week of manufacture, who knows.
Very interesting (and puzzling). Do they all run exactly the same version of Android? Are they all exactly the same model (eg. XT1032) and the same internal storage capacity (8/16 GB)?
---------- Post added at 10:24 PM ---------- Previous post was at 10:19 PM ----------
Oops, Moto G LTE is 8 GB only, sorry.
Yes.. exact same model/capacity and OS, all ordered within the same 1 week period ( two being RMA )
Can verify that the XT1045 4G LTE performs very well with a 64GB SDCard inserted internally, ALSO..with a 32GB MicroSD card inserted into the USB / Charge port..and runs both very well, and with both cards mounted..
Sent from my 4.3_14.14.14
(Unlocked) XT1028 Moto G
http://waynekent.com/page6.html
I have a Moto G LTE on order, and am wondering if the various problems people are seeing are due to the file system used on the card: exFAT or FAT32. I would assume the newer SanDisk cards are formatted with exFAT. Does the flavor of Android on the phone support exFAT ?
Another issue I've found in the past with some other devices and ROM's is that if the card is formatted as exFAT, it might need be set up as a primary partition and not a logical drive (using MiniTool or some such).
But we'll see what happens when the phone & card actually arrive
As far as I'm concerned, my cards were all FAT32-formatted, both the malfunctioning SanDisk and the Samsung that worked well. Nothing to do with exFAT vs. FAT32 then.
rhyang said:
I have a Moto G LTE on order, and am wondering if the various problems people are seeing are due to the file system used on the card: exFAT or FAT32. I would assume the newer SanDisk cards are formatted with exFAT. Does the flavor of Android on the phone support exFAT ?
Another issue I've found in the past with some other devices and ROM's is that if the card is formatted as exFAT, it might need be set up as a primary partition and not a logical drive (using MiniTool or some such).
But we'll see what happens when the phone & card actually arrive
Click to expand...
Click to collapse
Exact same 2 cards ( check my previous post ) , tested on 4 (four) MOTO G LTE , 2 Samsung and a Camera and a Tablet worked only on 2 of the MOTO G LTE's + all the other non motorola devices. It cannot be the formatting or even the make of the card if it's a compatiblity issue.
DId not work with same Samsung microSD
castuis said:
I'm using this card bought thru Amazon for 17.99 ------Samsung Electronics 32GB EVO Micro SDHC with Adapter Upto 48MB/s Class 10 Memory Card (MB-MP32DA/AM)------
I have had 0 problems with it and high benchmarks, I use to use Sandisk but after multiple problems with multiple cards over they years I have completely abandoned them for Samsung and have yet to have a problem.
Click to expand...
Click to collapse
I am getting 'Removed SD card' / 'SD card removed, Insert a new one' error by using exact same Samsung 32GB EVO Micro SDHC. I could not format it by using Moto, so I did a full format in my PC, Same result. The microSD symbol is UHS-1 (one capital U with '1' inside') - matched Amazon's picture.
Try a slower card (class 6 fort instance).
My XT1045 and sandisk ultra 32gb card both arrived, and they seem to work together just fine. Android version is 4.4.3. Card came formatted as fat32. Promptly unlocked the bootloader in hopes of flashing slimkat at some point
Sent from my BN NookHD+ using XDA Premium HD app
Just got my moto G 4g delivered today and My 32gb Sandisk Ultra (which I had for 2 years in 6 different phones) won't work. looked it up, saw this thread and I'm kinda sad that I have to buy a new sd card for this when I paid a premium to have the ability to use a sd card in the first place. Nonetheless, I'll take the safer route you guys talked about and try for a lower class speed. Just ordered a samsung 32gb (not the evo model) class 6 from amazon for about 19.25 after tax. it should be here on the 25th I'll let you guys know if it's a good one to use. I knew kit kat didn't play nice with sd cards but this is ridiculous.

Samsung Evo 32GB SD Card not working?

I just got a Samsung Memory 32GB Evo MicroSDHC UHS-I Grade 1 Class 10 Memory Card without Adapter For my new Moto G 4G. I put it in, it said "SD Card removed. Insert new SD card" on the task bar. I then wiped it and tried to mount it, but it then apparently the file system didn't work. The SD card doesn't seem to work on this phone. But here's what really got me- I put it in my 3 year old HTC Sensation, and it worked 100% perfectly.
Am I to believe that a 2014 phone is inferior in supporting peripherals to a 3 year old 2011 phone?
Anyway, unless there's something I'm doing wrong I'll need a new 32GB or 16GB SD card. Anyone link me one?
MrWeavile said:
I just got a Samsung Memory 32GB Evo MicroSDHC UHS-I Grade 1 Class 10 Memory Card without Adapter For my new Moto G 4G. I put it in, it said "SD Card removed. Insert new SD card" on the task bar. I then wiped it and tried to mount it, but it then apparently the file system didn't work. The SD card doesn't seem to work on this phone. But here's what really got me- I put it in my 3 year old HTC Sensation, and it worked 100% perfectly.
Am I to believe that a 2014 phone is inferior in supporting peripherals to a 3 year old 2011 phone?
Anyway, unless there's something I'm doing wrong I'll need a new 32GB or 16GB SD card. Anyone link me one?
Click to expand...
Click to collapse
Class 10 UHS cards cause problems. Try a class 6 card.

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